I think my phone is on its last leg. The screen has just recently become unresponsive. However, the hardware buttons (minus power) and the keyboard all still function.
I would try a reinstall of a new ROM to see if it is a hardware or software issue, but here is my dilemma. I am unable to connect to ActiveSync, so I am unable to get any contacts synced with my desktop and there were several new contacts from my last sync that I don't want to lose.
So, does anyone know of a trick to get the information (PIM is all I care about) off of the device even though ActiveSync isn't working? There is the PIMBackup (v1.9) program that I already had installed, but unfortunately it *requires* taps to activate. D-Pad and/or keyboard navigation does not work, so I can't backup to an SD card.
FYI, I'm using Helmi_BA_WM2k5_AKU3.5_v1.4.CF2 ROM if that helps.
Any help is greatly appreciated as I cannot make outgoing calls until this is resolved.
I'll try a ROM reflash as a last resort, but I would really like to be able to backup first. I'm even willing to mess around with hardware if people could walk me through it.
why can't you use activesync?
It says it cannot recognize the device. This is a somewhat recent happening, but not direclty related to this failure as that stopped working last week. I made the backup last week and never got around to investigating further.
Unless someone has a really great idea worth waiting for, I'm going to open it up when I get home (no tools small enough at work) and make sure that all of the connections are good. If that doesn't solve it, then I'm going to try reflashing a new ROM. If that doesn't work, then I've got insurance on the device (through Sate Farm) and I'll have to see what my options for repair/replacement are.
Hope it doesn't come down to it, but does anyone have any experience with phone insurance?
Would this work?
I just came across this thread/utility which will dump the entire ROM
http://forum.xda-developers.com/showthread.php?t=238945
If I were to dump the rom, could someone with a "working" device upload it and then extract the PIM data (using PimBackup, whatever)? If so, I would be very grateful, heck I might even send some $$$ via PayPal.
Are there any other solutions?
Ok, I just got through disassembling the device and making sure that all of the connections were tight. Still, the touchscreen is unresponsive.
I've got ROM dumps, so if someone would be so kind as to flash those ROMs and extract the PIM data, I would be very appreciative. I don't want to just post the links for everyone to be able to download (since it does contain all of my information). If you would be willing to do this, then I'll give $20 via PayPal or another payment method. Either post here or PM me if you are interested.
Thanks,
Jonathon
have you tryed backup solutions like sprite backup or spb backup ?
I have not. I'm assuming that I would have to use the 2577 trick to install the program. Do you know if you can operate those programs without a touchscreen?
Someone tell me if I am wrong but only copying the file \pim.vol should be sufficient for backing up all PIM data. You can do this with Resco explorer, it can be controlled only with keys I think.
Wexx said:
but only copying the file \pim.vol should be sufficient for backing up all PIM data.
Click to expand...
Click to collapse
It is getting increasingly temperamental. Do you know if you can extract that from the ROM dump files? If so, can someone at least point me in the right direction as that would be much appreciated.
-Jonathon
Have you checked your USB cable, or tried to sync via blue tooth?
I had a similar issue. Every time I'd plug the phone into any computer, it would say that there was an error with the device and would not do anything with it.
It turned out that I had a broken wire in my cable. I replaced that cable with a working one (sacrificed a very old smart media card reader), and I was able to sync it.
From there, it was easy to pull the digitizer settings into a file (found a free program that was designed for people who have vision problems), flash the phone and reset the old settings as my touch screen is cracked and a manual alignment will not work any longer.
Plus, there are 'remote control' programs out there for WM that let you use it, even with a dead touchscreen.
No, I haven't checked the cable but I'll see what i can do. I don't currently have a computer that I can sync with Bluetooth, but I'll see if I can't get that working as well. I've already got 'remote control' programs installed, so if I do manage to get ActiveSync running, then I'll be golden. Thanks for the input.
Does nobody know if you can extract the pim.vol file from the ROM dump?
Just Sharing :
My friend have similar problem. Both of us use BA. Our Solution was :
- My friend have a PIM backup using SPB Backup (exe files)
- I ran the exe file in my BA to get the PIM
- Sync it to my PC and save the PIM with MS Outlook (pst file)
- My friend can open this pst file on his PC
I got it!!!
Here is what I did. Note, you can remap the softkeys to hardware buttons, so at least a few more commands are available.
First, I installed Pim Backup
http://www.pocketpcfreeware.com/en/index.php?soft=1806
Then I installed Resco File Explorer. I was able to put the Pim Backup executable on the storage card and run it without using the touchscreen. I stored the backup on the SD card, then just ran restore on a different device.
Thanks for all the suggestions!
Good to hear that you were able to backup, but were you able to do something about the unresponsive touchscreen?
Concerning the touchscreen, I am wondering if it isn't a software issue. It comes and goes, but interestingly enough there are certain things that seem to trigger it more than others. For instance, directly touching the Today screen will almost always lock it up and then nothing responds. However, other applications seem to work fine for brief periods of time.
I have just been swamped and a little hestitant to try reflashing to a new ROM. However, you can still navigate most applications (especialy basic ones) by just mapping the softkeys to hardware buttons and using the d-pad and keyboard.
Has anyone else had a similar problem in that the software was locking up the touchscreen? The only reason (other than being busy) is that if it is hardware then I won't be able to even get past the setup portion. I can't connect via ActiveSync (again making me think it is a software issue), so some types of backups are just not feasible. Oh yeah, I did try a different sync cable and it didn't work as well.
Related
I'm starting to fear if something is broken in the phone because no matter what I do, it fails to work with mac osX..
Any suggestions on how to get eg. WmWifiRouter work in macs, or even how to sync it with some synchronizer application -because none of them fails to connect me whether it's BT or usb.
I think the right procedure is to launch eg. missing sync or syncmate what else are there? which is the most reliable?), then connect the usb-cable, then choose Activesync as connection type and that's it?
Doesnt work for me No matter whether 'enable advanced network' is on or off. The applications simply fail to detect my device.
If I choose the disk drive, it works for a while as an external drive but soon stops responding or turns helluva slow.. I've tried copying pictures and movies from it for months now (tried this every now and then), but I'm running clueless on what to do
What are the correct bluetooth settings in mac with diamond? I cant get it to work either.
I want to use it as proper high-end toy, I even have 1mbit wireless net in it when using it with WmWifiRouter, but even that doesnt work for me and I cant understand why Help pls
I use Missing Sync for Windows Mobile, and I connect to Bluetooth. It syncs seamlessly and transfer files without problems.
You can find the program and / or the information here
Another option is Sync Mate, it's free for Standard version but you can buy additional options (iTunes sync etc) in the Expert Edition.
http://mac.eltima.com/sync-mac.html
Prefer it to Missing Sync personally.....
Missingsync vs. Syncmate
I tried both and my suggestion is not to try it. Reason being if you use Missingsync, use missingsync only. If you use Syncmate, use syncmate only.
However, Missingsync is better due to its more stable system. Syncmate tends to double copy items in calendar and contacts. It'll be an annoying mess to clean. I did it and it's no fun when you have over 500 contacts in your phone.
Anyway, that's my recommendation.
Mike
mantonsim said:
I tried both and my suggestion is not to try it. Reason being if you use Missingsync, use missingsync only. If you use Syncmate, use syncmate only.
However, Missingsync is better due to its more stable system. Syncmate tends to double copy items in calendar and contacts. It'll be an annoying mess to clean. I did it and it's no fun when you have over 500 contacts in your phone.
Anyway, that's my recommendation.
Mike
Click to expand...
Click to collapse
Only had that issue with an early beta of Syncmate, never had that problem again.
I have an expert edition from Eltima (sponsored by Eltima for testing their beta's ).
I must admit that the software had some hickups when it still was a beta, but I nowadays it's running like clockwork.
My 2ct's (euro cts = 2.75 $cts )
I'm going crazy trying to figure out why syncmate won't sync with my phone. I installed the driver on my phone, yet it doesn't connect with the program. I open syncmate and it never recognizes I have a phone plugged in. I've followed syncmate's steps to no success. Does anybody know what to do?
I tried both for a season and found MissingSync to be a generation ahead. It's been out for quite sometime and is very stable. I had hard time syncing with Syncmate. I sync my device via BT and works like a champ. It's a bit expensive but well worth the price.
My gsm diamond is arriving soon and I'm trying to make sure everything will work with my macbook pro (OSX Leopard), so I've read up on syncing programs for mac and upgrading hard spl etc.
My problem is that all the files I've come across for upgrading hard spl and radio are in .exe format. Is it possible to upgrade using a mac or do I need a pc with xp/vista?
As far as I know syncMate/MissingSync can't read and open .exe
(I've searched ways of "opening the contents" of .exe using stuffit and file juicer with the possibility of a .cab file being inside but to no avail. I may be barking up the wrong tree with this one...)
Sorry I've been searching for aages but couldn't find an answer. Is there a solution to what seems like a fairly simple problem...??
You can sync your WM device with your mac as explained before.
To upgrade the ROM, you will need a Windows installation. Personally, I tried to do it through a virtual machine with WMWare but never succeeded (It seems that once the device reboot, it is not recognized anymore by the virtual machine)
Youmoussa said:
You can sync your WM device with your mac as explained before.
To upgrade the ROM, you will need a Windows installation. Personally, I tried to do it through a virtual machine with WMWare but never succeeded (It seems that once the device reboot, it is not recognized anymore by the virtual machine)
Click to expand...
Click to collapse
Actually, i always upgrade using the Mac:
-take the signed_image.nbh and rename it to DAIMIMG.NBH
-connect the diamond as a disc
-copy the file to the internal storage
-flash by rebooting into bootloader (volume down& back plus reset)
Safe simple & fast!
I've got a MacBook Pro, and I've been working around a bunch of these issues. First, why are you trying to cable sync your WinMo phone? You are better off keeping everything in the cloud. I have an exchange server at work, so all my contacts, calendar events, and emails sync OTA.
Also, Google has a new beta out:
http://www.google.com/support/mobile/bin/answer.py?answer=138636&topic=14299
This lets you use your gmail account with Activesync if you don't have an exchange account. You can manage all your contacts, etc OTA for free. Much better than paying for wonky syncing software. Plus, when you flash your phone a million times, it's pretty easy to get everything back on
As far as flashing, you will need to flash from the bootloader from the internal memory if you don't use Boot Camp. Parallels won't cut it, either (not sure about VMWare); you have to be in windows for everything to work smoothly. However, it is nice that the Diamond can be put into mass storage mode; it makes copying files to the diamond a piece of cake.
the-equinoxe said:
Actually, i always upgrade using the Mac:
-take the signed_image.nbh and rename it to DAIMIMG.NBH
-connect the diamond as a disc
-copy the file to the internal storage
-flash by rebooting into bootloader (volume down& back plus reset)
Safe simple & fast!
Click to expand...
Click to collapse
The problem with that is that you have to delete everythin on the internal storage first. (I had to the last time)
daveeckert said:
I've got a MacBook Pro, and I've been working around a bunch of these issues. First, why are you trying to cable sync your WinMo phone? You are better off keeping everything in the cloud. I have an exchange server at work, so all my contacts, calendar events, and emails sync OTA.
Also, Google has a new beta out:
http://www.google.com/support/mobile/bin/answer.py?answer=138636&topic=14299
This lets you use your gmail account with Activesync if you don't have an exchange account. You can manage all your contacts, etc OTA for free. Much better than paying for wonky syncing software. Plus, when you flash your phone a million times, it's pretty easy to get everything back on
As far as flashing, you will need to flash from the bootloader from the internal memory if you don't use Boot Camp. Parallels won't cut it, either (not sure about VMWare); you have to be in windows for everything to work smoothly. However, it is nice that the Diamond can be put into mass storage mode; it makes copying files to the diamond a piece of cake.
Click to expand...
Click to collapse
You can't sync music and pictures with your solution.
I wonder if anyone can help me with a somewhat self-made mess. I've been able to sync fine with my Vista desktop using WMDC. However, I had some recent problems with media player trying to sync every god damn usb flash drive that I plugged in and on one forum somewhere I unregistered portabledeviceapi.dll using regsvr32.
I since found another solution to the annoying media player problem and re-registered the dll.
Unfortunately device center seems to have lost all my sync information and when I connected my Kaiser all the pim data disappeared! I managed to restore it as I back up every morning using spb backup. Interestingly the HanDbase sync module worked fine when I connected as I think it works separately from ActiveSync.
Can anyone make any suggestions as to how I can pair my Kaiser again with my PC without losing my contacts and diary? Ideally I'd like an "overwrite PC with data on mobile device" but you can't change these options until you make a connection, by which time everything has disappeared!
I'm afraid I can't speak with too much authority on this one as I only Sync with an XP laptop, I do connect my Kaiser to a Vista machine every now and then but it's only when dumping POI updates to TomTom and similar.
Unless I'm getting the logic wrong, or missing a crucial element, couldn't you set-up the sync between the PC and the PDA (with the PC then 'overwriting the PDA data with nothing'), then define as you mentioned that the PDA's contents have priority. Next restore everything from your spb backup, and then the next time you sync surely the setting made previously to give the PDA priority would mean everything is taken from your (spb-restored) PDA over to your desktop?
It's a bit clumsy and long-winded I know, but could it work?
Regards,
Rob.
Well I had everything backup up just in case. I actually reinstalled device center after downloading from the microsoft website. Everything just worked again after going through a long sync the first time. There were maybe a couple of duplicated calendar entries, not much to get upset about.
Will try not to go breaking things in future! Thanks for your suggestion.
I tried searching for a similar thread but couldn't find any, so sorry if this is a duplicate, but is there a way to retrieve my contacts over USB? I somehow managed to destroy the screen on mine (while it was in my pocket no less) but the phone still works (i can call the last person i called prior to it breaking). Is there a program to get the numbers off the phone via USB/ a file to dig through in the phones internal memory where they are stored? Any advice you can offer would be incredibly helpful. I made a backup maybe 3 months ago but theres about 3 numbers in there that would be pretty hard to get again.
If you connect to USB with Active Sync on, you should have the contact sync to your Outlook. This is not happening?
something isnt working correctly with that (i never set it up prior to the phone breaking, not to mention im a bit worried about it deleting the contacts on my phone, it did that once before) and without a screen on the phone its hard to fix it. but i can get the windows explorer dialogue to come up, which is why i was wondering if there is a way to get the numbers that way?
I recently purchased a wizard/mda (tmobile) and have run into major problems trying to unlock and upgrade the device.
This forum is a wealth of information, but I have hit some major problems.
The main problem is being unable to unlock it.I researched various posts around here, and have not been able to get activesync working.I looked at various troubleshooting info from microsoft and around here as well and have not been able to sync the phone with my computer.
I thought that perhaps it may have something to do with the version of xp I have installed, after spending many hours (25+) trying to get it to work.I then tried on another couple of comps and still no luck.
I am beginning to suspect that the phone itself has a technical problem.I seen the workaround for transferring cab files between the comp and the phone, and am hoping that once I have a mini sd card there is some way to upgrade wm5 on the phone.Can I unlock the phone without syncing it, using a different technique?(perhaps bluetooth or ir?)
Looks like I will have to unlock the phone using an unlock code, without syncing to the computer, but I am looking for any and all suggestions that may help out. I even tried attaching files and emailing them to myself, but wm5 doesn't support attachments.
Throw a dog a bone, before he buries this phone!
nachismo said:
I am beginning to suspect that the phone itself has a technical problem.I seen the workaround for transferring cab files between the comp and the phone, and am hoping that once I have a mini sd card there is some way to upgrade wm5 on the phone.Can I unlock the phone without syncing it, using a different technique?(perhaps bluetooth or ir?)
Click to expand...
Click to collapse
Im not an expert into this - all I can give you is couple of general ideas - maybe something you already knew but I'll give it a try
IMHO flashing via BT or IR can't be done or could be very risky.
Did you try hard reset? No change? Did you try hard reset and then skip installing those cabs that are installed automatically after HR?
You could try to download software WM5Storage into your htc, install it, activate and then you can access your phone as USB mass storage device from your PC. I've used it with my SD card only but it looks as it could use internal memory of your phone too. With this you can check if the data can be transfered via the mini USB.
Does your PC see the phone? Saying something like "installing new device drivers" or something like that. Check device manager.
Can you charge the battery in your phone from usb?
Btw I can't remember exact process of unlocking/flashing - is it really necessary to have synced the device before unlocking/flashing?
Following up.....
Thanks for the ideas, MuF123.
Some time has gone by.....
I tried the hard reset, and that didn't make a difference.
I was able to sync via bluetooth using a friends laptop, but was unable to sync via usb on the same computer or on my own.
I installed WM5storage and my computer doesn't see it as a mass storage device, even though it charges the phone via usb.
I am looking at this:internal error 2356 activesync.cab that comes up when I try repairing activesync, but it was a dead end the first time around.(maybe the answer is deeper there somewhere?)
I really like the phone alot, i think i will try picking up some external memory, and see if i can't use one of those unlocking services to get it up and working with a local cellular provider.
Thanks,
Nacho
Hi!
I need any ideas about how to approach problem from subj.
I got Diamond with screen physically destroyed, but phone booting up and can make/receive calls ok. All I need is get pim.vol out to restore all contacts from it. Biggest problem is that phone was set into StorageMode (Cardreader) by default, so it is not even asking when plugged in to PC.
Any ideas on how to make it into ActiveSync mode w/o hard reset and losing all contacts?
[edit]
More I think about it now, I probably can create 2577 (or whatever number works on Diamond??) folder on storage card and put autorun.exe (MortScript probably) into it which will enable ActiveSync. Can someone with Diamond handy find out which values in registry do that?
Thanks!
You could use MyMobiler to access it using PC, but it needs active sync :S
All the ideas I could have need to access the main memory.
Hi
I wrote a program which copies pim.vol to the root of the Internal Storage.
Simply extract the zip after connecting the Diamond (make sure it is unpacked with folders!) and disconnect the ppc. Wait a while, then connect again. You should be able to get pim.vol to your computer.
Its worked!
Thank you so much, kosherpig!
Its worked and I got all stuff restored! Awesome!
Extract data from device w/ dead screen?
I'm not really concerned about anything but the pictures and videos which were stored in device memory. (When it started acting flaky I immediately copied my SD card but I couldn't get it to mount properly before the screen went totally black).
So, the device is not mounting when I plug it in but it is sending/receiving phone calls.
Can I write a script that would allow me to "force" it to mount so I can see the device's internal memory?
kosherpig,
THANK YOU SO MUCH!!!! with the use of those 2 zip files, i was able to retrieve my pim.vol file from my broken diamond. you dont know how long and despondent i was over the thought of not being able to retrieve all my contacts...this def teaches me a lesson to backup my address book religiously. thank you again!
Could you not use the start key & d-pad to toggle to activesync for USB mode in settings & then using mymobiler you would have full control of your Diamond via connected PC !
kosherpig said:
Hi
I wrote a program which copies pim.vol to the root of the Internal Storage.
Simply extract the zip after connecting the Diamond (make sure it is unpacked with folders!) and disconnect the ppc. Wait a while, then connect again. You should be able to get pim.vol to your computer.
Click to expand...
Click to collapse
Hello, I've got the similar problem as the orignal poster.
My phone is HTC Touch HD running WM6.1
The touch screen became unresponsive to touch (tried a bunch of stuff to fix it), but showing everything just fine.
So I settled with that fact that it's going to the trash bin and decided to figure a way of getting my contacts out.
The device is set to run in Storage Mode upon connection to PC, meaning it can't Active Sync.
I can't see any Pim.vol in several browsers and managers, from regultar win explorer to total commander. It shows Album.vol file tho.
I've copied the files provided and everything would be fine.. but the phone asked for confirmation if I want to allow running that programm. I would have pressed YES, but... I can't.
Is there any sane way to bypass that confirmation? Thanks in advance.
Hey kosherpig,
I copied the Zip files and extracted them in the root of storage card of my WM6.1 ASUS p750. disconnected the USB connection and connected again, No hopes for the PIM.VOL.
Did I missed something in this...I am in Serious Trouble as My 7 years ongoing contacts are on stack with this Dead screen phone..
Please Help..
Nanovsky said:
Hello, I've got the similar problem as the orignal poster.
My phone is HTC Touch HD running WM6.1
The touch screen became unresponsive to touch (tried a bunch of stuff to fix it), but showing everything just fine.
So I settled with that fact that it's going to the trash bin and decided to figure a way of getting my contacts out.
The device is set to run in Storage Mode upon connection to PC, meaning it can't Active Sync.
I can't see any Pim.vol in several browsers and managers, from regultar win explorer to total commander. It shows Album.vol file tho.
I've copied the files provided and everything would be fine.. but the phone asked for confirmation if I want to allow running that programm. I would have pressed YES, but... I can't.
Is there any sane way to bypass that confirmation? Thanks in advance.
Click to expand...
Click to collapse
Hello. I have the same problem here (can't click on "yes" when prompt to execute). Is anyone has a solution for this issue ?