I think my phone is on its last leg. The screen has just recently become unresponsive. However, the hardware buttons (minus power) and the keyboard all still function.
I would try a reinstall of a new ROM to see if it is a hardware or software issue, but here is my dilemma. I am unable to connect to ActiveSync, so I am unable to get any contacts synced with my desktop and there were several new contacts from my last sync that I don't want to lose.
So, does anyone know of a trick to get the information (PIM is all I care about) off of the device even though ActiveSync isn't working? There is the PIMBackup (v1.9) program that I already had installed, but unfortunately it *requires* taps to activate. D-Pad and/or keyboard navigation does not work, so I can't backup to an SD card.
FYI, I'm using Helmi_BA_WM2k5_AKU3.5_v1.4.CF2 ROM if that helps.
Any help is greatly appreciated as I cannot make outgoing calls until this is resolved.
I'll try a ROM reflash as a last resort, but I would really like to be able to backup first. I'm even willing to mess around with hardware if people could walk me through it.
why can't you use activesync?
It says it cannot recognize the device. This is a somewhat recent happening, but not direclty related to this failure as that stopped working last week. I made the backup last week and never got around to investigating further.
Unless someone has a really great idea worth waiting for, I'm going to open it up when I get home (no tools small enough at work) and make sure that all of the connections are good. If that doesn't solve it, then I'm going to try reflashing a new ROM. If that doesn't work, then I've got insurance on the device (through Sate Farm) and I'll have to see what my options for repair/replacement are.
Hope it doesn't come down to it, but does anyone have any experience with phone insurance?
Would this work?
I just came across this thread/utility which will dump the entire ROM
http://forum.xda-developers.com/showthread.php?t=238945
If I were to dump the rom, could someone with a "working" device upload it and then extract the PIM data (using PimBackup, whatever)? If so, I would be very grateful, heck I might even send some $$$ via PayPal.
Are there any other solutions?
Ok, I just got through disassembling the device and making sure that all of the connections were tight. Still, the touchscreen is unresponsive.
I've got ROM dumps, so if someone would be so kind as to flash those ROMs and extract the PIM data, I would be very appreciative. I don't want to just post the links for everyone to be able to download (since it does contain all of my information). If you would be willing to do this, then I'll give $20 via PayPal or another payment method. Either post here or PM me if you are interested.
Thanks,
Jonathon
have you tryed backup solutions like sprite backup or spb backup ?
I have not. I'm assuming that I would have to use the 2577 trick to install the program. Do you know if you can operate those programs without a touchscreen?
Someone tell me if I am wrong but only copying the file \pim.vol should be sufficient for backing up all PIM data. You can do this with Resco explorer, it can be controlled only with keys I think.
Wexx said:
but only copying the file \pim.vol should be sufficient for backing up all PIM data.
Click to expand...
Click to collapse
It is getting increasingly temperamental. Do you know if you can extract that from the ROM dump files? If so, can someone at least point me in the right direction as that would be much appreciated.
-Jonathon
Have you checked your USB cable, or tried to sync via blue tooth?
I had a similar issue. Every time I'd plug the phone into any computer, it would say that there was an error with the device and would not do anything with it.
It turned out that I had a broken wire in my cable. I replaced that cable with a working one (sacrificed a very old smart media card reader), and I was able to sync it.
From there, it was easy to pull the digitizer settings into a file (found a free program that was designed for people who have vision problems), flash the phone and reset the old settings as my touch screen is cracked and a manual alignment will not work any longer.
Plus, there are 'remote control' programs out there for WM that let you use it, even with a dead touchscreen.
No, I haven't checked the cable but I'll see what i can do. I don't currently have a computer that I can sync with Bluetooth, but I'll see if I can't get that working as well. I've already got 'remote control' programs installed, so if I do manage to get ActiveSync running, then I'll be golden. Thanks for the input.
Does nobody know if you can extract the pim.vol file from the ROM dump?
Just Sharing :
My friend have similar problem. Both of us use BA. Our Solution was :
- My friend have a PIM backup using SPB Backup (exe files)
- I ran the exe file in my BA to get the PIM
- Sync it to my PC and save the PIM with MS Outlook (pst file)
- My friend can open this pst file on his PC
I got it!!!
Here is what I did. Note, you can remap the softkeys to hardware buttons, so at least a few more commands are available.
First, I installed Pim Backup
http://www.pocketpcfreeware.com/en/index.php?soft=1806
Then I installed Resco File Explorer. I was able to put the Pim Backup executable on the storage card and run it without using the touchscreen. I stored the backup on the SD card, then just ran restore on a different device.
Thanks for all the suggestions!
Good to hear that you were able to backup, but were you able to do something about the unresponsive touchscreen?
Concerning the touchscreen, I am wondering if it isn't a software issue. It comes and goes, but interestingly enough there are certain things that seem to trigger it more than others. For instance, directly touching the Today screen will almost always lock it up and then nothing responds. However, other applications seem to work fine for brief periods of time.
I have just been swamped and a little hestitant to try reflashing to a new ROM. However, you can still navigate most applications (especialy basic ones) by just mapping the softkeys to hardware buttons and using the d-pad and keyboard.
Has anyone else had a similar problem in that the software was locking up the touchscreen? The only reason (other than being busy) is that if it is hardware then I won't be able to even get past the setup portion. I can't connect via ActiveSync (again making me think it is a software issue), so some types of backups are just not feasible. Oh yeah, I did try a different sync cable and it didn't work as well.
Title says most of it: I had to do a hard reset. I did a Sprite backup first. I do a restore. But then the ActiveSynch mating thinks it is a different PC from the phone's perspective.
I have been mating to my PC at work (called Laptop) and my Pc at home, (called Windows PC).
It asks me to delete an old one. Somehow during all this I got Windows PC 2 in the list. I delete that, and I specify Laptop for the new one, which is really my original laptop, and I'm hopting to get it hooked to it.
The problem is that I lose all my calendar entries when this thinks it is a different system. Another tidbid of info: I'm sychning through mNOtes to Lotus Notes.
Anyone have an idea of correct method to get my synch setup right?
thanks
I"m really in a bind. I tried even the Google search, and I must not be using right terms.
What I find is that after a restore from Sprite, then when I hook to Activesynch, it thinks it is a new PC. I tried several times now, and can't figure out how to make it use the OLD ORIGINAL partnership. I tried entering LAPTOP as the name, for example, and I end up with multiple LAPTOP configs.
Any ideas what I need to do?
ewingr said:
I"m really in a bind. I tried even the Google search, and I must not be using right terms.
What I find is that after a restore from Sprite, then when I hook to Activesynch, it thinks it is a new PC. I tried several times now, and can't figure out how to make it use the OLD ORIGINAL partnership. I tried entering LAPTOP as the name, for example, and I end up with multiple LAPTOP configs.
Any ideas what I need to do?
Click to expand...
Click to collapse
Make sure your device name and owner information is the same on the device?
Thanks. I'm OK there.
I think it has to do with the Activesync partnerships. I think I need to delete them, and re-establish. But I haven't quite got it figured out yet. I've been through several restores. I'm dense tonight.
Whats up guys my friend somehow lost his address book on his ATT tilt does anybody know of software or any method to recover them off the disk or whereever windows mobile keeps that data? all suggestions are appreciated
1st I don't know the answer,
but I'm curious, how can you lose it? surely either he did a hard reset or deleted it?
use dotfred's pim backup, and keep a backup on a memory card or pc. i think it's stickied in development or in the general forum somewhere, it will prevent things like this happening again
lol i am not sure how he did it he just told me he plugged it into the computer to sync and it kept having sync errors basically active sync wouldnt connect to his device and then all of the sudden none of his contacts were there cause I told him to just backup everything to his sim card instead of wasting time trying to get active sync to work and all of the contacts were gone
I am wondering if there is any way to salvage my contacts. I formatted my computer and resync it and it deleted everything. Every other time I connected it before it would ask before or it would merge them.
I doubt there is a way but I would like to know if so.
do you have a backup of your phone that you can reload?
lost Contacts
Hello,
I had the same problem on older devices running WMobil 5.0 and 6.0
becauce i have syncroniced with 2 computers i got all back. so it is nessesary to make a contact backup in outlook for that case. anyway its good to have
IN OUTLOOK FILE/IMPORT and EXPORT/EXPORT TO A FILE/Personal Folder File/ Contacts/CHOOSE Lokation and Filename/finish ok
if you make that periodicly, so you can get old contacts back you allready erased.
Greetings
Michael
lost Contacts
and allways create backups on a separate made partition and put importend files also on external drives
No I do not have any backups. I figured between the phone and the PC that there was no reason for another backup. I never thought that active sync made for mobile phones would think it's ok to erase someones entire phone book and replace it with nothing. I think that is a serious design flaw it should have at least had a warning before it did it. Anyways I figured all was lost as soon as it happened. I found an old phone and got some of the contacts back but I lost everything that I added in the last year unless I have a saved txt msg which I only keep a weeks worth usually. O well SPB Backup is installed now Lesson learned.
Thanks for the suggestions.
I am a total spaz when it comes to these things, but you all have never steered me wrong before, so here goes.
I kept getting an message about storage space the other day and accidentally performed a hard reset on my Tilt II. Dumb, I know, but it happens. Thankfully, all of my files were reinstalled when I synced my phone. All was well, called out an hour before I got home tonight, but I shortly discovered that the "phone" part of my phone was not working at all. No contacts, no nothing, not even pulling up the screen to dial out. I did a few soft resets, took out the SIM and the battery, to no avail. I thought I would try to sync it again and see if that helped.
Well, I kept getting a message saying that my device could not be connected to ActiveSync, so, like an idiot, I read a blog that said to overwrite with ActiveSync 4.5, which I did, and delete the existing sync settings on my phone. I was understanding that all of my info would be preserved on the PC and that I would just need to reconnect my phone.
Well, I don't have the setup disc and I cannot for the life of me figure out how to get it working again. It seems that the only programs available are for Vista, but I have XP. I have no idea if it stems from the phone being jacked or what.
Please help!