Database Develop

Near Brick - Touchscreen Unresponsize

I think my phone is on its last leg. The screen has just recently become unresponsive. However, the hardware buttons (minus power) and the keyboard all still function.
I would try a reinstall of a new ROM to see if it is a hardware or software issue, but here is my dilemma. I am unable to connect to ActiveSync, so I am unable to get any contacts synced with my desktop and there were several new contacts from my last sync that I don't want to lose.
So, does anyone know of a trick to get the information (PIM is all I care about) off of the device even though ActiveSync isn't working? There is the PIMBackup (v1.9) program that I already had installed, but unfortunately it *requires* taps to activate. D-Pad and/or keyboard navigation does not work, so I can't backup to an SD card.
FYI, I'm using Helmi_BA_WM2k5_AKU3.5_v1.4.CF2 ROM if that helps.
Any help is greatly appreciated as I cannot make outgoing calls until this is resolved.
I'll try a ROM reflash as a last resort, but I would really like to be able to backup first. I'm even willing to mess around with hardware if people could walk me through it.

why can't you use activesync?

It says it cannot recognize the device. This is a somewhat recent happening, but not direclty related to this failure as that stopped working last week. I made the backup last week and never got around to investigating further.
Unless someone has a really great idea worth waiting for, I'm going to open it up when I get home (no tools small enough at work) and make sure that all of the connections are good. If that doesn't solve it, then I'm going to try reflashing a new ROM. If that doesn't work, then I've got insurance on the device (through Sate Farm) and I'll have to see what my options for repair/replacement are.
Hope it doesn't come down to it, but does anyone have any experience with phone insurance?

Would this work?
I just came across this thread/utility which will dump the entire ROM
http://forum.xda-developers.com/showthread.php?t=238945
If I were to dump the rom, could someone with a "working" device upload it and then extract the PIM data (using PimBackup, whatever)? If so, I would be very grateful, heck I might even send some $$$ via PayPal.
Are there any other solutions?

Ok, I just got through disassembling the device and making sure that all of the connections were tight. Still, the touchscreen is unresponsive.
I've got ROM dumps, so if someone would be so kind as to flash those ROMs and extract the PIM data, I would be very appreciative. I don't want to just post the links for everyone to be able to download (since it does contain all of my information). If you would be willing to do this, then I'll give $20 via PayPal or another payment method. Either post here or PM me if you are interested.
Thanks,
Jonathon

have you tryed backup solutions like sprite backup or spb backup ?

I have not. I'm assuming that I would have to use the 2577 trick to install the program. Do you know if you can operate those programs without a touchscreen?

Someone tell me if I am wrong but only copying the file \pim.vol should be sufficient for backing up all PIM data. You can do this with Resco explorer, it can be controlled only with keys I think.

Wexx said:
but only copying the file \pim.vol should be sufficient for backing up all PIM data.
Click to expand...
Click to collapse
It is getting increasingly temperamental. Do you know if you can extract that from the ROM dump files? If so, can someone at least point me in the right direction as that would be much appreciated.
-Jonathon

Have you checked your USB cable, or tried to sync via blue tooth?
I had a similar issue. Every time I'd plug the phone into any computer, it would say that there was an error with the device and would not do anything with it.
It turned out that I had a broken wire in my cable. I replaced that cable with a working one (sacrificed a very old smart media card reader), and I was able to sync it.
From there, it was easy to pull the digitizer settings into a file (found a free program that was designed for people who have vision problems), flash the phone and reset the old settings as my touch screen is cracked and a manual alignment will not work any longer.
Plus, there are 'remote control' programs out there for WM that let you use it, even with a dead touchscreen.

No, I haven't checked the cable but I'll see what i can do. I don't currently have a computer that I can sync with Bluetooth, but I'll see if I can't get that working as well. I've already got 'remote control' programs installed, so if I do manage to get ActiveSync running, then I'll be golden. Thanks for the input.
Does nobody know if you can extract the pim.vol file from the ROM dump?

Just Sharing :
My friend have similar problem. Both of us use BA. Our Solution was :
- My friend have a PIM backup using SPB Backup (exe files)
- I ran the exe file in my BA to get the PIM
- Sync it to my PC and save the PIM with MS Outlook (pst file)
- My friend can open this pst file on his PC

I got it!!!
Here is what I did. Note, you can remap the softkeys to hardware buttons, so at least a few more commands are available.
First, I installed Pim Backup
http://www.pocketpcfreeware.com/en/index.php?soft=1806
Then I installed Resco File Explorer. I was able to put the Pim Backup executable on the storage card and run it without using the touchscreen. I stored the backup on the SD card, then just ran restore on a different device.
Thanks for all the suggestions!

Good to hear that you were able to backup, but were you able to do something about the unresponsive touchscreen?

Concerning the touchscreen, I am wondering if it isn't a software issue. It comes and goes, but interestingly enough there are certain things that seem to trigger it more than others. For instance, directly touching the Today screen will almost always lock it up and then nothing responds. However, other applications seem to work fine for brief periods of time.
I have just been swamped and a little hestitant to try reflashing to a new ROM. However, you can still navigate most applications (especialy basic ones) by just mapping the softkeys to hardware buttons and using the d-pad and keyboard.
Has anyone else had a similar problem in that the software was locking up the touchscreen? The only reason (other than being busy) is that if it is hardware then I won't be able to even get past the setup portion. I can't connect via ActiveSync (again making me think it is a software issue), so some types of backups are just not feasible. Oh yeah, I did try a different sync cable and it didn't work as well.

Diamond + Mac, howto? :-/

I'm starting to fear if something is broken in the phone because no matter what I do, it fails to work with mac osX..
Any suggestions on how to get eg. WmWifiRouter work in macs, or even how to sync it with some synchronizer application -because none of them fails to connect me whether it's BT or usb.
I think the right procedure is to launch eg. missing sync or syncmate what else are there? which is the most reliable?), then connect the usb-cable, then choose Activesync as connection type and that's it?
Doesnt work for me No matter whether 'enable advanced network' is on or off. The applications simply fail to detect my device.
If I choose the disk drive, it works for a while as an external drive but soon stops responding or turns helluva slow.. I've tried copying pictures and movies from it for months now (tried this every now and then), but I'm running clueless on what to do
What are the correct bluetooth settings in mac with diamond? I cant get it to work either.
I want to use it as proper high-end toy, I even have 1mbit wireless net in it when using it with WmWifiRouter, but even that doesnt work for me and I cant understand why Help pls

I use Missing Sync for Windows Mobile, and I connect to Bluetooth. It syncs seamlessly and transfer files without problems.
You can find the program and / or the information here

Another option is Sync Mate, it's free for Standard version but you can buy additional options (iTunes sync etc) in the Expert Edition.
http://mac.eltima.com/sync-mac.html
Prefer it to Missing Sync personally.....

Missingsync vs. Syncmate
I tried both and my suggestion is not to try it. Reason being if you use Missingsync, use missingsync only. If you use Syncmate, use syncmate only.
However, Missingsync is better due to its more stable system. Syncmate tends to double copy items in calendar and contacts. It'll be an annoying mess to clean. I did it and it's no fun when you have over 500 contacts in your phone.
Anyway, that's my recommendation.
Mike

mantonsim said:
I tried both and my suggestion is not to try it. Reason being if you use Missingsync, use missingsync only. If you use Syncmate, use syncmate only.
However, Missingsync is better due to its more stable system. Syncmate tends to double copy items in calendar and contacts. It'll be an annoying mess to clean. I did it and it's no fun when you have over 500 contacts in your phone.
Anyway, that's my recommendation.
Mike
Click to expand...
Click to collapse
Only had that issue with an early beta of Syncmate, never had that problem again.
I have an expert edition from Eltima (sponsored by Eltima for testing their beta's ).
I must admit that the software had some hickups when it still was a beta, but I nowadays it's running like clockwork.
My 2ct's (euro cts = 2.75 $cts )

I'm going crazy trying to figure out why syncmate won't sync with my phone. I installed the driver on my phone, yet it doesn't connect with the program. I open syncmate and it never recognizes I have a phone plugged in. I've followed syncmate's steps to no success. Does anybody know what to do?

I tried both for a season and found MissingSync to be a generation ahead. It's been out for quite sometime and is very stable. I had hard time syncing with Syncmate. I sync my device via BT and works like a champ. It's a bit expensive but well worth the price.

My gsm diamond is arriving soon and I'm trying to make sure everything will work with my macbook pro (OSX Leopard), so I've read up on syncing programs for mac and upgrading hard spl etc.
My problem is that all the files I've come across for upgrading hard spl and radio are in .exe format. Is it possible to upgrade using a mac or do I need a pc with xp/vista?
As far as I know syncMate/MissingSync can't read and open .exe
(I've searched ways of "opening the contents" of .exe using stuffit and file juicer with the possibility of a .cab file being inside but to no avail. I may be barking up the wrong tree with this one...)
Sorry I've been searching for aages but couldn't find an answer. Is there a solution to what seems like a fairly simple problem...??

You can sync your WM device with your mac as explained before.
To upgrade the ROM, you will need a Windows installation. Personally, I tried to do it through a virtual machine with WMWare but never succeeded (It seems that once the device reboot, it is not recognized anymore by the virtual machine)

Youmoussa said:
You can sync your WM device with your mac as explained before.
To upgrade the ROM, you will need a Windows installation. Personally, I tried to do it through a virtual machine with WMWare but never succeeded (It seems that once the device reboot, it is not recognized anymore by the virtual machine)
Click to expand...
Click to collapse
Actually, i always upgrade using the Mac:
-take the signed_image.nbh and rename it to DAIMIMG.NBH
-connect the diamond as a disc
-copy the file to the internal storage
-flash by rebooting into bootloader (volume down& back plus reset)
Safe simple & fast!

I've got a MacBook Pro, and I've been working around a bunch of these issues. First, why are you trying to cable sync your WinMo phone? You are better off keeping everything in the cloud. I have an exchange server at work, so all my contacts, calendar events, and emails sync OTA.
Also, Google has a new beta out:
http://www.google.com/support/mobile/bin/answer.py?answer=138636&topic=14299
This lets you use your gmail account with Activesync if you don't have an exchange account. You can manage all your contacts, etc OTA for free. Much better than paying for wonky syncing software. Plus, when you flash your phone a million times, it's pretty easy to get everything back on
As far as flashing, you will need to flash from the bootloader from the internal memory if you don't use Boot Camp. Parallels won't cut it, either (not sure about VMWare); you have to be in windows for everything to work smoothly. However, it is nice that the Diamond can be put into mass storage mode; it makes copying files to the diamond a piece of cake.

the-equinoxe said:
Actually, i always upgrade using the Mac:
-take the signed_image.nbh and rename it to DAIMIMG.NBH
-connect the diamond as a disc
-copy the file to the internal storage
-flash by rebooting into bootloader (volume down& back plus reset)
Safe simple & fast!
Click to expand...
Click to collapse
The problem with that is that you have to delete everythin on the internal storage first. (I had to the last time)
daveeckert said:
I've got a MacBook Pro, and I've been working around a bunch of these issues. First, why are you trying to cable sync your WinMo phone? You are better off keeping everything in the cloud. I have an exchange server at work, so all my contacts, calendar events, and emails sync OTA.
Also, Google has a new beta out:
http://www.google.com/support/mobile/bin/answer.py?answer=138636&topic=14299
This lets you use your gmail account with Activesync if you don't have an exchange account. You can manage all your contacts, etc OTA for free. Much better than paying for wonky syncing software. Plus, when you flash your phone a million times, it's pretty easy to get everything back on
As far as flashing, you will need to flash from the bootloader from the internal memory if you don't use Boot Camp. Parallels won't cut it, either (not sure about VMWare); you have to be in windows for everything to work smoothly. However, it is nice that the Diamond can be put into mass storage mode; it makes copying files to the diamond a piece of cake.
Click to expand...
Click to collapse
You can't sync music and pictures with your solution.

Activate Activesync via autorun using the SD card

My problem is that my X1 has a broken screen and I cannot see squat. Therefore no possibility of navigating through menus, confirming any prompts, etc.
I would like to backup my pictures and videos from the internal memory before sending the phone for repair. However, when I plug-in the X1 to my PC, I can only see the SD card. i.e. ActiveSync is not running on the X1.
I think that if ActiveSync would run I would be able to connect to my PC and attempt at backing up the pictures that are in the internal memory.
Is there any way to activate the Activesync on the X1 via the SD card slot using some sort of autorun CAB that does not require and user intervention (remember my X1 screen is broken)?
Thx

you could attempt you use the physical keys on the X1 to activate it????
you've got a windows key on the keyboard so you could try that if you can remember what you had on your programs screen etc but that seems impossible otherwise i dont think there is a way - if the phone just has a problem where the screen ribbon has come out or something similar the repairers shouldnt hard reset it so - but you would need activesync in order to install a cab too unless you put it on the sd card and attempty to navigate blind

I heard that there is a way to autoinstall a cab file from SD card if it is in the root directory, or something. This is what I am after.

Forgot Password of my Htc Pure

Hi forumer,
I am the owner of a Htc Pure with Windows Mobile 6.5, The problem I am having today is that i have had a password on my phone since i got it, and at somepoint the other day managed to change it without realizing it, Now i know there is no way around the password screen, no default password, nothing left to do but a hard reset. But i was wondering since i didnt think i would ever do something this stupid i always forget to back up my phone. But was wondering if there is anyway with a windows mobile phone to put a auto running .exe file on a micro sd card to extract the contents of the main memory, I've done it for a windows based computer and external hard drive, but i know nothing about windows mobile phones.
Looking for any help!!!
Thanks

Unless you can access the internal file structure, don't think there is anything you can do? In the future you should get a backup program to restore from.
I assume (sorry I don't use PW) it won't sync to PC unless PW is entered?

Transfering files without Hisuite

Hi there!
I am a new member, recently bought P9 (L09) coming from Note 2.
I can't find a way of transfering files to PC without Hisuite.
I just came back from the holidays and took about 500 pics.
When I connect a phone via USB I can see only about 10 last pictures in DCIM folder on SD card.
I've searched the web high and low, but couldn't find out the conclusive answer.
Please help me!
Thanks

Probably the photos are inside the phone internal storage, not on the SD card.
The camera mode has an explicit option (you can check by swiping right) named "Priority save on SD card", maybe it changes or it changed by itself.
Anyway when you connect the USB you should see the SD card storage but also the "Internal storage" that contains another DCIM folder, which probably contains the other 490 photos.

Hi ScareIT,
thanks, but photos are on the SD card (size is 2Gb).
I can see them on the phone in Files app.
Obviously, Huawei wants me to use their Hisuite.
It's something to do maybe with correct driver? I know there are different file transfer formats(MTP,PTP). And I have even enabled USB debugging, but to no availability.
I haven't had any problems with Note 2 before.
How do you guys transfer files or pictures between PC and a phone?

I have the same problem, connecting with MTP protocol via HiSuite, creation of folders is extremely slow, and I found it impossible to move files from the phone (be it on internal storage or external SD) to the phone in a different folder.
I'd like to use USB mass storage option, but it's nowhere to be found in settings, only PTP, MTP and several other useless options... On top of that, i've lost a file (voice recording) trying to move it from one folder to another... should have saved it on PC first. But with mass storage i'm pretty sure i could recover it.
If anyone can help, would be really great.

Chiffin said:
I have the same problem, connecting with MTP protocol via HiSuite, creation of folders is extremely slow, and I found it impossible to move files from the phone (be it on internal storage or external SD) to the phone in a different folder.
I'd like to use USB mass storage option, but it's nowhere to be found in settings, only PTP, MTP and several other useless options... On top of that, i've lost a file (voice recording) trying to move it from one folder to another... should have saved it on PC first. But with mass storage i'm pretty sure i could recover it.
If anyone can help, would be really great.
Click to expand...
Click to collapse
There's a program on PlayStore called "wifi file transfer pro" It's the easiest way to transfer files between any mobile/computers, anything that has wireless connection. Give the free version a try first.

evilc1 said:
There's a program on PlayStore called "wifi file transfer pro" It's the easiest way to transfer files between any mobile/computers, anything that has wireless connection. Give the free version a try first.
Click to expand...
Click to collapse
Thanks man, next time i'll try that.

Chiffin said:
I have the same problem, connecting with MTP protocol via HiSuite, creation of folders is extremely slow, and I found it impossible to move files from the phone (be it on internal storage or external SD) to the phone in a different folder.
I'd like to use USB mass storage option, but it's nowhere to be found in settings, only PTP, MTP and several other useless options... On top of that, i've lost a file (voice recording) trying to move it from one folder to another... should have saved it on PC first. But with mass storage i'm pretty sure i could recover it.
If anyone can help, would be really great.
Click to expand...
Click to collapse
You can ignore hisuite by selecting "files"in the notification shade. It will be MTP like any other Android phone.
Envoyé de mon EVA-L09 en utilisant Tapatalk

Hi guys, thanks for the replies!
I know its possible to transfer files with a third party app over wifi, but that's not what I am looking for.
And Marsou77: It's not working for me: when I choose Files in Notification menu- I can view Internal and SD card, but all I can see is only 24 pictures out of 500 in SD card.

And another thing I just tested: I've took a new picture and I can see it on SD card fine now. So I am not sure where all other pictures are?! Maybe some sort of corruption of SD card? But I had transfered all pictures with Hisuite fine. Anyone?

I'm having the same problem. I've already connected my P9 to my PC and transferred a whole load of images about a month or so ago, but now I'm about to run out of storage on my phone and I can only see about 10 images in my DCIM/Camera folder where I know I have about 1000. I'm also missing a whole load of files in my download folder including a big video file that I want to transfer to free up space.
A load of other folders have missing files on my PC but I can see them on my phone and I can double check their location in file details. It seems that I'm only able to view about 20% of the files that are on my device.

If you have password or fingerprint active, you have to keep the phone unlocked for the transfer to work. Just keep the screen on. I had the same problem and now it works.

Just to confirm: I have no passwords or fingerprint scanner set on...

Same here - only some files are visible. Unlocking the phone is not solving this issue.

Ok so this is odd: I've connected my phone to my work computer and I can now see 450 of my 1000+ photos that I've taken on my phone. I moved about 30 images from the phone, deleting them from the internal storage but when I check my phone the images are still there! What's going on? I feel that I'm missing something important here, but I see no other options on the phone regarding USB connection settings.
I don't know if it makes a difference (why would it?) but my home PC is running windows 10 whilst my work one is still windows 7.
Are there any drivers I should be updating to allow Windows to see files on the phone?
I tried searching the phones internal storage for ALL .jpg files and I can see on my phone that I have 1000+ photos that I've taken and around 100+ images that have been downloaded from various places but when I search for all .jpg files I'm only getting 700 results in total. Something strange is going on and I hope I'm just being an idiot here and that I don't have a problem with my phone.

Did you try what Marsou77 said, when pluging phone into pc, on the phones screen, select files, not pictures, you should then be able to browse the whole phone from PC

Greasedferret said:
Did you try what Marsou77 said, when pluging phone into pc, on the phones screen, select files, not pictures, you should then be able to browse the whole phone from PC
Click to expand...
Click to collapse
Yep, that's exactly what I'm doing. Tried keeping the screen on too as has been suggested but I'm still only seeing some of my files. Installed a different file manager on the P9 to double check where the phone says they are but they just don't appear on the PC.

Good news and bad news.
The good news is that I can now see my 1000+ photos and all the videos I've taken with the camera so I can now copy them off and free up more space on my phone. Very relieved that I can access all the files on my phone again.
The bad news is that I have no idea what has caused this sudden change in access. I'm using my work computer which is windows 7 and I haven't changed anything with the phone or done anything different today, just connected the phone and selected "files", as I have done each time. The only thing I can think of is that I deleted a few things from the phone yesterday whilst at home. I went through the installed file manager and decided to delete a few large-ish, downloaded videos that I decided that I didn't need to keep. Perhaps this increased the freespace on my device to a certain level in which allowed me to access all my files? I have no idea, and that's frustrating because this account can't really help anyone else that comes across this issue.

Since you asked, I install Flickr on my phone which uploads all images automatically at full resolution to its online server. Since Flickr gives 1 Tb free, it generally a no hassle solution. I have never connected my phone to my iMac so far. Plus the Hisuite has no OsX option.

Today just happened a strange thing: I connected my phone to download few photos (stored in the SD) and I found them in their place ("DCIM" folder), but I also found a lot of other photos were missing (and I immediately thought about this thread): I still found them inside the SD but inside the "Pictures" folder, not inside "DCIM" one.
I don't remember I actived any option, but that's it.
Just hope it can help some people in my situation.

Hi all!
I think I know the answer.
Basically its to do with a Memory storage settings>Default Location>Internal/ SD Card Storage and emulated storage.
Basically what's happened I was still playing with a settings and customizing my phone and set Default Location to Internal and then SD Card storage. And location of pictures became kinda scattered. I am still learning/reading how Android storage works for SD cards and also emulated storage. Now I set default location to internal storage, phone gave some warning about encryption and it restarted and now I can open SD card on my PC and all the pictures are there! Happy days
Hopefully that will help some people. Cheers