Activesync disconnects while incoming SMS - XPERIA X1 Q&A, Help & Troubleshooting

Hey,
I'm already having 6th WINMO device and already second Xperia. But for the past few weeks I'm experiencing some difficulties with Activesync.
I have a PC, connect X1 through USB or BT. When I connect through USB, everything works fine UNTIL I get a call or incoming SMS. Then Activesync disconnects. Not immediately, but after few seconds. When I connect via BT and transfer (lets say) 5MB file, AS randomly disconnects as well.
USB is OK, tried exchanging the hub. Was working previously. And yes, Advanced Network blablabla is unticked under USB to PC. I checked all running processes in X1, also the Notification DB but it's clean as Virgin Mary..
Has anyone run into same problem like I did?

*my first comment* ^^
hi jack..
i have the same problem..
while my HTC Snap connected to microsoft exchange server, with unknown reason disconnected it self..and all my connection is lost (cannot acces internet at all)
my connection back when i restart my 'data connection' in my connection manager..
i've try to enlarge disconect idle time but it's not work..i also try solution from xda to add a registry value (i cannot post an url while new member ) but return zero..:S

Related

Another Problem: ActiveSync over Bluetooth

I jut encountered another Problem (which is severe in my opinion):
I connot connect to my Notebook over the active Sync Bluetooth Option.
It shows the Notebook, when searchning for it, bit Active Sync 4.0 doesn't seem to give the right service...
I am having this activesync problem also.
I can sync using the cradle. I tried setting up the connect via BT, but the BA is giving me a message : "Cannot find an existing Bluetooth partnership with a PC that supports Activesync. Would you like to set it up now?"
And i believe that i did set it up already.
my phone settings are:
under BT devices on my phone my computer is listed. under com ports i have Incoming com port 8.
my PC settings are
Devices : My phone
Options: all checked
COM ports: COM8 incoming
in MSActive sync 4.0:
connection settings: All checked ..."Allow connections to one of the following: COM8"
still cannot figure out what is wrong.
I am currently using WM5 and Activesync 4
When i was using WM03SE and Activesync 3.8 it was working fine.
same problem here
No way to create a synch connection via bluetooth.
It might be another MS bluetooth bug !
is this really not possible? I think this is a huge problem. Might rollback to 2003 until there is a fix.
ActiveSync w/BT okay here...
I can sync via BT without a problem.... it was a little strange on how the AS connection was created.
Anyway, I made sure my laptop was paired with the SX66. Started ActiveSync on the SX66, an clicked on ActiveSync via Bluetooth in the Menu. A screen popped up saying there were no valid BT connections and took me to the BT manager. I chose my laptop and an "Activesync Connection" was created... On the PC, I made sure to allow the proper COM port in AS (in my case, AS always used Com5 when using WM2003).
I didn't create and Incoming/Outgoing connection prior to the PDA prompting me, also deleted any existing partnerships on PDA and PC.
Sorry for the vagueness, this was one of the first things I tried after upgrading to WM5... I can try to answer any other questions. Good luck!
Just got it to work.
collowed chen's directions sort of.
I deleted existing partnerships on MS Activesync on PC and SX66.
I deleted existing pairing on Bluetooth devices under PC BT icon.
I enabled a comport under Bluetooth Devices/ COMPORTS for incoming.
I re-added the sx66 under bluetooth devices, set pass key, this time on my sx66 it listed "activesync" as one of the services offered.
Acknowledged everything on the SX66.
Then opened Active sync (at this point i still did not add the sx66 to activesync on my PC) on SX66.
Chose connect VIA BT under menu, and woila it asked if i wanted to create a partnership.
Now i am syncing via BT....i guess the difference between WM5 and wm03 is that with 03 i think i had to set it up via the cradle before BT.
does not work
i have tried all steps but it does not work
It depends on the PC's bluetooth stack. Anything else than Widcomm is problematic.

Still haven't found what I am looking for.... (Bluetooth/ActiveSync)

This is quite a common problem, from what I have gathered reading from the web, but haven't found a solution yet.
I could Sync perfectly via Bluetooth using Actve Sync 4.2, but ever since I received a file from another phone via bluetooth Active Sync doesn't show up as an option when I pair my phone with my laptop, hence no Active Sync via Bluetooth.
What could have gone wrong? Anyway of getting my Active Sync to work with the Bluetooth again? I have tried everything possible, hard reset, re-installing Active Sync, re-pairing etc. etc.
Please to help... anyone???
i spent a day trying to connect to activesync using bluetooth, when i finaly manage to do this and disconnect it , next time i spent another couple hours trying to connect it again as it was before ). and i think i realize all specifics of that procedure. ur main goal is to recognise computer paired device as device connected via activesync service and not the "serial port" service on ur PDA.
That I know...
Thanks, for that, but that I know, problem is how to make the PDA realise that my system has Active Synch and not Serial port! Have you managed to find that out? If you have then please let me know. Thanks in advance.
It actually depends on what Bluetooth stack yr LapTop has, Broadcom,BlueSoliel, Toshiba or MS..U need to add a virtual Serial Port..set that serial port in yr Async connections on yr LapTop..then re-do the BT search on yr PDA and now it will show Async service in yr device..
yep, in my case its a toshiba one, and u need to set incoming and outgoing port on computer this way: com6 local client port, com7 local server port. and set activesync on com7, and make a connection on computer with pda on port 6 but do not coennect it, after that make a connection on pda with computer, and try to refresh list of services that computer provides untill "serial port" becomes "activesync", then launch activesync on pda and hit connect via bluetooth option, thats it.
Using MS Bluetooth software.
I am using the Microsoft Bluetooth software and there is only incoming and outgoing. Kept refreshing but only shows 'Serial Port'!
__s said:
yep, in my case its a toshiba one, and u need to set incoming and outgoing port on computer this way: com6 local client port, com7 local server port. and set activesync on com7, and make a connection on computer with pda on port 6 but do not coennect it, after that make a connection on pda with computer, and try to refresh list of services that computer provides untill "serial port" becomes "activesync", then launch activesync on pda and hit connect via bluetooth option, thats it.
Click to expand...
Click to collapse
You are an absolute genius. I would never have thought about the "refresh" on the PDA bluetooth settings. It worked. I had given up previously so many times!!!
Eric
__s said:
yep, in my case its a toshiba one, and u need to set incoming and outgoing port on computer this way: com6 local client port, com7 local server port. and set activesync on com7, and make a connection on computer with pda on port 6 but do not coennect it, after that make a connection on pda with computer, and try to refresh list of services that computer provides untill "serial port" becomes "activesync", then launch activesync on pda and hit connect via bluetooth option, thats it.
Click to expand...
Click to collapse
I tried this port with com5 and com9 instead because 6 and 7 were taken (by what??). But unfortunately it didn't work, kept showing "Serial port" even after many refreshes.
What a nuisance
I had a similar problem. One of the reasons I bought the MDA was to sync wirelessly, and I never got this to reliably work, and wound up using a USB cable. The problem is that if it doesn't work without doing something, it is more trouble than the cable. Here are my notes about making bluetooth work:
A workaround is (i) on the MDA, go into bluetooth settings, open the PC listing and uncheck and then recheck the ActiveSync service, and (ii) shut down ActiveSync and restart it on the PC, using ActiveSyncToggle (Google for it). This program also solves the problem that activesync would start and then report that it couldn't find the bluetooth dongle for the idiotic reason that ActiveSync started before the bluetooth dongle was started. ActiveSync doesn't have an Exit/close button, and ActiveSyncToggle provides it.
Bluetooth&ActiveSync
kull said:
I could Sync perfectly via Bluetooth using Actve Sync 4.2, but ever since I received a file from another phone via bluetooth Active Sync doesn't show up as an option when I pair my phone with my laptop, hence no Active Sync via Bluetooth. What could have gone wrong? Anyway of getting my Active Sync to work with the Bluetooth again? I have tried everything possible, hard reset, re-installing Active Sync, re-pairing etc. etc.
Click to expand...
Click to collapse
It's rather simple. Once you pair PDA & PC with ActiveSync, you got a connection - PDA with PC (ActiveSync) via USB. This you can see in ActiveSync -> Connection Settings - checked box near "Allow USB Connections".
And if you'll pair your PDA with PC by Bluetooth (I have BlueSoleil installed), you'll have a Com port (#7 in my case) applied to your PDA - not in PDA, in PC - so you must sign this port in ActiveSync -> Connection Settings -> check box "Allow connection to one of the followings:", choose right port from the list (#7 in my case), tap "OK" (but not "Connect"!!!) - and then try to refresh BT connection on your PDA - you'll see pretty soon - "connection type - ActiveSync". Then choose "connect via BlueTooth" from your PDA - Voila! Yuo're synchronising via BT!
BUT!!! From now on this silly ActiveSync will mind, that you wish to synchronise ONLY by BT! Look in "Connection Settings" - you'll see that "Allow USB connections" is unchecked! That means, you're not able to connect via USB any more!
So, if you want to connect via USB one thing you must to do - is to check this damn box manually! And you again can synchronise via USB.
And from that on - if you want to synchronise via BT - uncheck this box and check "Allow connection to one of the followings:" and check the propper Com port.
So thats all. Have fun!
Right
rusigor said:
BUT!!! From now on this silly ActiveSync will mind, that you wish to synchronise ONLY by BT! Look in "Connection Settings" - you'll see that "Allow USB connections" is unchecked! That means, you're not able to connect via USB any more!
So, if you want to connect via USB one thing you must to do - is to check this damn box manually! And you again can synchronise via USB.
And from that on - if you want to synchronise via BT - uncheck this box and check "Allow connection to one of the followings:" and check the propper Com port.
Click to expand...
Click to collapse
That is probably the problem for me, I sync with two PCs, so when I got one working, trying to sync with the other would bollix up the first's settings.
I have no experience synchronising with 2 PC's. Suppose, you'll have to pair with both PC's and watch right connection settings every time - is particular PC switched to synchronise by USB or by BT - before trying to synchronise!!!!
Else you'll be forced to delete all synx. settings from you PDA (AS page) every time (IMHO)... and pairing you devices from beginning...
Solution found at last!
This was the solution to MY problem:
Originally Posted by miguelromerom
Found a possible "solution" for some people who have been having problems estabishing a BT AS Partnership with their Universal and a host computer running AS. What I found was you may need to edit the registry to fix the problem. Here's what happened to me yesterday:
Morning: Hard reseted my device and installed all my software apps at my work computer via AS in USB mode as a Guest. Note: I have not set up a partnership with any computer (either USB or BT).
Evening: Got in my truck and paired my JasJar to my BT GPS receiver via a BT Serial Port. Used TomTom and navigated home.
Late Evening: Got home. I wanted to set up a BT AS Partnership first so I went through the procedures of pairing my device and my home computer. And guess what, it didn't work. My JasJar would not see that AS was an available option on my home computer (NOTE: Before Hard Resetting my device in the morning, I had previously established a BT AS Partnership with my JasJar so I know my machine supported that profile). What the @?#~! Ok. I did a search of the word "sync" through the registery. Came up with an interesting issue. Under the registry entry:
HKEY_LOCAL_MACHINE\Software\Microsoft\Bluetooth\Ac tiveSync\
In that directory I saw a folder listed as: 000a3a051d0f (This folder is specific to my device (more below)). I was wondering what this was since I did not have any BT ActiveSync Profiles set up yet. When I looked in it, I realized immediately that this is the Device Profile for my GPS RECEIVER!!!! What the hell was it doing in this directory I asked myself. So I deleted the folder 000a3a051d0f from the directory:
HKEY_LOCAL_MACHINE\Software\Microsoft\Bluetooth\Ac tiveSync\
And guess what? I was able to establish a partnership via BT immediately!!!
Hope this helps anyone else facing similar situation... I guess when I sent something via a Nokia phone it created a key which kept recognising my laptop as having only serial port. Once deleted - pronto my laptop showed up saying it had Active Synch!

Problem to connect to internet via USB

Hi i have problem, that i don't know how to solve.
I'm really new to MDA phones.
I got HTC diamond and i want to connect to internet via USB cable.
I got installed WMDC 6.1
When i plug htc in and make second option (to use cable as file transfer only, internet works just fine, because htc connect through Edge (wich i don't like it to do))
But when pick up choise to ActiveSync internet will not work. Synchronization works fine... everything looks to works fine... file transfering etc. but internet don't work.
(in WMDC i have got checked Allow data connection, when connected to PC, but nothing happened)
(tried almost all combinations in WMDC in connection settings)
so im really desperate, cause i really dont know what to do
Allmost the same problem
I have this to when connecting to my XP pc at home through usb cable.
I am not able to get an internet connection then.
(this is activesync 4.5)
When I connect to my VISTA pc at work, everything works fine, out of the box.
Any suggestions ?

ActiveSync via Bluetooth problem

Hi everybody,
It seems strange ,but after 2 weeks of good job,my Diamond can't sync
with an XP-laptop running Actisync 4.5 using bluetooth!!
My ROM is 1.37 WWE,working fine for all tasks....
Apparently the "ActiveSync service" is no more seen among the services after
pairing with laptop....
Cleared all relationship and rebooted the diamond.....nothing to do.
Other HTC devices (TYTN, Himalaya ,all with Windows mobile 6.1 work fine and syncronize via bluetooth...).
Please help me ..! I do not want hard-reset my diamond
Thanks
Have you updated your Xp to Sp3??
Search for Activesync Windows Sp3 there are several people thats having that issue.
I have had similar problems on both XP and Vista. You could try uninstalling your Bluetooth driver on your PC and rebooting. Your PC should re-install your Bluetooth drivers after reboot. Make sure the partnership is cleared from your handset and try to set up the relationship again.
If you are having the same problem I was having, then this should work for getting the two to talk to each other again. However, in my case, after I rebooted again, I would start getting "Port Not Available" errors on my Diamond.
I ended up installing the BlueSoleil bluetooth drivers on my PC and things are working much better now. If worse comes to worse, you can try them. You can run the trial version forever, but, it is limited to 5 MB transfers per session.
Good luck.
ActiveSync via bluetooth problem ...again
Thanks for all suggestions....
Yes ,i updated my Xp to SP-3,but it seems to be a "Diamond-problem" because if I use another 2 phones (HTC:TYTN-1 and Himalaya,both with Windows mobile 6.1) no problems occur when syncronizing with Xp laptop
via bluetooth........this is a matematically demonstration ,I think.....
Furthermore this problem occured just today ,while XP-SP-3 was installed 2 weeks ago.....
Thanks again
Giuseppe
Perhaps too simple, but did you activate "Transfer" (use to be called "Beam") as well? As being renamed on your Diamond it is easy to overlook.
To Rondol1
Hi Rondol1,
Maybe you mean "receive all beam" -in bluetooth settings....
Yes,sure,but it makes no difference....
Thanks
ActiveSync via bluetooth problem ...again-2
Using PHM_Registry_Editor I took a look inside:
HKLM_Sw_Microsoft_Bluetooth_Device_...._services_0001101-0000-ecc.ecc.
"name": Serial port (instead ActiveSync!) tried to change...but does not fix.
The curious is that "TYTN" -working correctly via Activesync-Bluetooth---
has the same string and values!!!! for all the other variables...
It is a mistery at the moment
Has nobody a solution for this yet?
br
Tomas
Well, I am not certain this will answer the question. But I had the same problem defined here and I overcame it.
1.- I was finally able to pair computer and diamond: start the pairing process from the computer and use a long password like 8 char or more. (I used o use 4 digit one and did not work).
2.- once Paired, go to Activesync in the PC and enable COM port: - "My ActiveSync" must be listed and enabled in the PC BT devices with a COM#. -then enable that COM# in the ActiveSync Connection Config
3.- Go to DIAMOND ActiveSync, Menu - Connect via Bluetooth, and the Error Appears, "No activesync Device...", Click Yes and go to COM Ports ... "Click REFRESH" (this was the key hint) and an "Activesync" service should appear from the PC. Select it, and that's it. It worked for me.
Here's a funny troubleshooting tip. Apparently Windows media Player on your pc can interfere with Activesync. make sure its not running in the task manager before trying to sync.
Surur
Thank you cserran1.
I had the same problem and made instruction like you said and it works great http://forum.xda-developers.com/images/smilies/smile.gif
cserran1 said:
Well, I am not certain this will answer the question. But I had the same problem defined here and I overcame it.
1.- I was finally able to pair computer and diamond: start the pairing process from the computer and use a long password like 8 char or more. (I used o use 4 digit one and did not work).
2.- once Paired, go to Activesync in the PC and enable COM port: - "My ActiveSync" must be listed and enabled in the PC BT devices with a COM#. -then enable that COM# in the ActiveSync Connection Config
3.- Go to DIAMOND ActiveSync, Menu - Connect via Bluetooth, and the Error Appears, "No activesync Device...", Click Yes and go to COM Ports ... "Click REFRESH" (this was the key hint) and an "Activesync" service should appear from the PC. Select it, and that's it. It worked for me.
Click to expand...
Click to collapse
You're a star - nothing was working until I tried an 8 digit passcode!
Cant connect bluetooth to diamond
Im having problem when i try to pair my bluetooth device "MSI star key 2" with the Bluesoleil sofware program, whem ive typed in the 4,8, 10 digid passwords i get connected but just after 3 seconds i get disconnected again, can i be sometith with the "com 19" port.
i have tried uninstalling bluesoliel software and diffrent typed of bluetooth dongel but no luck
i have a siemens gigaset SL37 that connects fine with bluetooth and sync with my outlook contacts
Perfect
I have waded my way through multiple threads trying to figure out how to get Bluetooth to work on an XP SP3 PC with BlueSoleil and activesync 4.5 and a HTC Touch Diamond. I ended up catching this suggestion of 8 digit key, and used my phone number (all 11 digits) and that solved it. it now syncs without issues.
Thanks
Only thing working
cserran1 said:
Well, I am not certain this will answer the question. But I had the same problem defined here and I overcame it.
1.- I was finally able to pair computer and diamond: start the pairing process from the computer and use a long password like 8 char or more. (I used o use 4 digit one and did not work).
2.- once Paired, go to Activesync in the PC and enable COM port: - "My ActiveSync" must be listed and enabled in the PC BT devices with a COM#. -then enable that COM# in the ActiveSync Connection Config
3.- Go to DIAMOND ActiveSync, Menu - Connect via Bluetooth, and the Error Appears, "No activesync Device...", Click Yes and go to COM Ports ... "Click REFRESH" (this was the key hint) and an "Activesync" service should appear from the PC. Select it, and that's it. It worked for me.
Click to expand...
Click to collapse
That's the only thing that helped! Don't know the reason, but I know it works.
Thanks a lot.
cserran1 said:
Well, I am not certain this will answer the question. But I had the same problem defined here and I overcame it.
1.- I was finally able to pair computer and diamond: start the pairing process from the computer and use a long password like 8 char or more. (I used o use 4 digit one and did not work).
2.- once Paired, go to Activesync in the PC and enable COM port: - "My ActiveSync" must be listed and enabled in the PC BT devices with a COM#. -then enable that COM# in the ActiveSync Connection Config
3.- Go to DIAMOND ActiveSync, Menu - Connect via Bluetooth, and the Error Appears, "No activesync Device...", Click Yes and go to COM Ports ... "Click REFRESH" (this was the key hint) and an "Activesync" service should appear from the PC. Select it, and that's it. It worked for me.
Click to expand...
Click to collapse
I had exactly the same problem because I used a pass with 4 char. When I put a long pass like 8 char the " Activesync" service appeared from my pc ......amazing !
not a ROM issue
micdoc said:
I had exactly the same problem because I used a pass with 4 char. When I put a long pass like 8 char the " Activesync" service appeared from my pc ......amazing !
Click to expand...
Click to collapse
i just posted a while ago in freya ROM's thread about this bluetooth issue and i chanced this thread. problem solved!

Sync problems after connected by cable

I have quite a strange problem.
I'am using push mail on my Diamond. Everytime I have had my Diamond connected by cable to my work computer for charging it I have problems using push mail afterwards. The Daimond shows an error that it could not connect to the Exchange server which could be caused by network troubles, code 0x80072EE2.
I am also using Activesync on my work computer (Win XP) which means that my Diamond is also synched when connected by cable.
Are anyone having this problem? Only way to get my Diamond using push mail after it have been connected by cable is to restart it, then push mail is working just fine again. Should that really be necessary?
We are using Exchange 2007 at my work.
Please help me out here??
Chcek you connection setting, there are 2 connection, one should be to your ISP (your cell phone provider) the other one should be "My work network" , if you have other setting, by connect your cable at work, the lame Activesync add proxy setting to the exist connection and can **** your connection
if it's not "My work network" ...

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