Diamond cant connect to activesync? - Touch Diamond, MDA Compact IV General

Hello everyone,
I just bought an used HTC Diamond, it runs WM 6.5 Professional (OS 5.2.21891), and the problem is that the device cant connect to activesync. When i plug the USB it charges but Activesync doesnt apear, when I start Activesync it isnt connected. In device manager there are no new devices... Activesync is the latest version, and PC is running Windows 7. On HTC the settings USB to PC its on Activesync and the square Enable faster data synchronization is on...
Sorry for my bed English,
Thanks in advance!

Diamond runs wm6.1 officially. wm6.5 must be a cooked ROM. No idea... Have you done a hard reset? That may help.

krisztian b said:
Diamond runs wm6.1 officially. wm6.5 must be a cooked ROM. No idea... Have you done a hard reset? That may help.
Click to expand...
Click to collapse
Yes i know it runs 6.1, this is definetly a cooked rom.. I just made a soft reset, but the problem is still here.. I will try a hard reset, but can you tell me will it delete all files on Internal memory(aka Storage card)?

Now i made a hard reset but still with no results

Diamond cant connect to activesync
RNDIS - driver okay?
Check devmgmt.

El Tompa said:
Hello everyone,
I just bought an used HTC Diamond, it runs WM 6.5 Professional (OS 5.2.21891), and the problem is that the device cant connect to activesync. When i plug the USB it charges but Activesync doesnt apear, when I start Activesync it isnt connected. In device manager there are no new devices... Activesync is the latest version, and PC is running Windows 7. On HTC the settings USB to PC its on Activesync and the square Enable faster data synchronization is on...
Sorry for my bed English,
Thanks in advance!
Click to expand...
Click to collapse
If you´re using WIN7, u can´t be using ActiveSync, must be Windows Mobile Device Center.
"On HTC the settings USB to PC its on Activesync and the square Enable faster data synchronization is on..."
Uncheck the box, and press OK

m-pac said:
RNDIS - driver okay?
Check devmgmt.
Click to expand...
Click to collapse
hm.. RNDIS? Network driver or? I think that the drivers are intagrated in ActiveSync(Mobile Centar)..
Yes I checkd the devmgmt, there are no new devices..
I know that the Diamond had problems with the USB so maybe HTC made an hotfix?

Drug_Store said:
If you´re using WIN7, u can´t be using ActiveSync, must be Windows Mobile Device Center.
"On HTC the settings USB to PC its on Activesync and the square Enable faster data synchronization is on..."
Uncheck the box, and press OK
Click to expand...
Click to collapse
Yes I am using Mobile Centar but I still prefer the name ActiveSync from the old days
I tried with faster data on/off...with disk drive etc. , but nothing

El Tompa said:
Yes I am using Mobile Centar but I still prefer the name ActiveSync from the old days
I tried with faster data on/off...with disk drive etc. , but nothing
Click to expand...
Click to collapse
Work on other computer, or not at all?

Drug_Store said:
Work on other computer, or not at all?
Click to expand...
Click to collapse
I didnt try on the other PC, because i have a Mac i will try that next

Related

My computer dont detect my HTC TyTn II

After a hard reset on the TyTn my computer is no longer detecting it when I connect the phone to USB cable. The computer makes a sound when I connect it, but Windows Mobile Device Centrer say that TyTn II is not connected, and it does not show up in My Computer eather.
I've tryed to delete the partnership and reconnect the phone, but nothing happens.
Can anyone help me please! Now I cant install any of my programs og transfer files between the computer and the pocket pc/phone.
Try this:
tap Start > Settings > Connections.
tap USB to computer.
Uncheck the Enable advanced network functionality box
Try this:
tap Start > Settings > Connections.
tap USB to computer.
Uncheck the Enable advanced network functionality box
I uninstalled Windows Mobile Device Centrer and then tryed the tip you described here. At first it looked ok, my computer detected the device and installed the drivers and reinstalled Windows Mobile Device Centrer.
But my device is still not showing up in Windows Mobile Device Centrer or My Computer
Check your personal firewall settings and open the ports MS asks you to at the Windows Mobile home/support page...
Go into task manager & see if Activesync is running. I have the same problem with my tilt & if I kill activesync then reattach it takes a moment the first time, but then it works.
Make sure you are running the latest version of WMDC. I absolutely could not get WMDC to work with my HTC Wizard for months. After MS came out with an updated version of WMDC (around June, I think) it started working fine.
If you absolutely can't get it to work, consider using emoze for over the air syncing of cal, contacts, mail, etc. (or an on-line exchange account.) I had to do that for a few months until I got it to work. Emoze has the advantage of being free. Unfortunately, neither will allow file syncronization, tho.
There is no activesync running.
And everything was working just fine before my device went "mental" and I had to hard reset. So before the hard reset I could use WMDC on this computer, transfer files and run active sync. But now I cant.
I also got an online exchange account so I can sync calender and contacts. But I want to be albe to transfer files to my computer and install new software.
My WMDC version is: 6.1.6965
Some more info about the computer may help. For instance, I take it from your usage fo Windows Mobile Device Center that you are running Vista. In any case, since the problem is with the computer and not the Kaiser, I would see if the manufacturer would provide some support.
Yes, im running Vista and I buildt the PC my self.
But Im not sure its realy the PC that is the problem, because I made the changes (Hard Reset) to the device and thats what caused the problem.
Anyway, I was hoping for some way to debug/troubleshoot this problem.
I am having the same problem. I sync to any one of 8 computers at work and one at home. Work runs XP PRO and Home VISTA Ultimate x64 all worked fine untill this week. I have not made any changes since the last sync, the computers know it's hooked up due to activesync opening and trying to connect when I plug in via USB. But it never connects. I want to flash to Dutty's newest ROM but can't connect. I sync all contacts and e-mail wirelessly but need the computer to flash (I do not have a sd card yet) Any idead would be great! I have tried the ideas listed above but no joy. I have not hard reset the device as of yet ( I need some things off of it first)
Steve
BUMP
I really need help with this!!! I'm pulling my hair out!
Did any of you that had this problem find a solution? I have the exact same issue except a hard reset will fix it for a while, and then the problem will reoccur a few months later. No software has been added during the time frame. Very annoying.
i've got just the same problem! plaese help us!
i'm not able to install wmdc. it says it is for vista only. i'm currently on winxp. tried to install it via the disc provided..
lipanz said:
i'm not able to install wmdc. it says it is for vista only. i'm currently on winxp. tried to install it via the disc provided..
Click to expand...
Click to collapse
omg!
try activesync for XP. It came with the phone or you can download it from.
http://www.microsoft.com/windowsmobile/en-us/help/synchronize/device-synch.mspx

Kaiser and activesync

Well...it's from yesterday that i can't connect my pda via activesync...
i tryed everything in the M$ troubleshoot...
and now i'm out of ideas!
the cable is ok...
i don't know what to try now!
upupupupup
Any errors or anything? We don't have magic crystal ball
sorry, i'm getting too mad to write è_é
anyway...
zero errors...
the PC attempts to connect and remains in "connecting..." phase while the Kaiser is only charging
maybe the activesync is not enabled in the comm manager? give that a try
and you're right...
it shows the activesync icon with a little x...
but if i command it to sync it displays the bar for a second and then nothing happens...
now i'm on another pc...
i installed activesync here for the first time and it's doing the same as on my pc!
at this point it's kaiser's fault for sure!!!
but how do i solve this? hard-reset? i wanted another option
up again!!!!
Maybe the solve:
Start -> Settings -> Connections -> USB to PC -> Disable Advenced network functionality
Sorry for my bad English
Feka
already tryed hours ago...nothing!
i'm about to think that the only way to get results is the hard reset...
Is the USB connection active in ActiveSync on your PC?
of course it is!
well...too bad!
i'm making a full backup with spb's utility...and after i'll WIPE the device
Rareba said:
Well...it's from yesterday that i can't connect my pda via activesync...
i tryed everything in the M$ troubleshoot...
and now i'm out of ideas!
the cable is ok...
i don't know what to try now!
Click to expand...
Click to collapse
Click start, go to accesories/system tools/system restore and restore your pc to the time where it worked activesync. Once it works make a restore point.
I tryed also that!
It was only fault of the pda...after a good hard reset everything works again!

no sync with Outlook2007

Hello,
i´m very happy with my XDA Diamond. But there is a problem.
I can´t sync it with my computer. Everytime it starts syncing, the diamond says that it´s "waiting for network".
My computer shows that the syncing is ok.
I use Vista Buisness (x64) with Outlook 2007.
Already tried with disabled Firawall/anti virus! Windows defender/ firewall are disabled.
Removed and reinstalled Windows Mobile Device Center a few times.
Hope you can help me.
My device is the German o2 XDA Diamond
[FONT='Verdana','sans-serif']Try this
Go to start,settings,connections,klik on USB to PC
And there is a "V" at advanced network functions
Disable that
now active sync must work
Hoop you know what i mean ,have a Dutch version [/FONT]
hey, thanks for this advice, but no change.
when i try it via bluetooth, it is the same.
Are you using the x64 version of WMDC?
Sync works fine on my Vista X64.
joep1962 said:
[FONT='Verdana','sans-serif']Try this
Go to start,settings,connections,klik on USB to PC
And there is a "V" at advanced network functions
Disable that
now active sync must work
Hoop you know what i mean ,have a Dutch version [/FONT]
Click to expand...
Click to collapse
Hi, thanks for this advice. Just got my Diamond and it worked a treat.. ..Lordy knows why it doesn't sync with Vista out of the box!
c
yes, using the x64 version

ActiveSync does not work

hey guys,
im new here and its also my first ppc.
ive got the following problem:
me (or my ppc) is not able to connect with activesync...
wtf can i do??
plz help me, thx,
LuFo
Install AS 4.5
Then connect your phone. Windows will first detect it as a new USB device and then AS will kick in and ask to set up a partnership.
Exactly what is going wrong with yours?
so, here we go:
ive got as 4.5 on my pc and ive recognized also that some other guys (even with older as) could connect to my ppc...
so, what is thie fckn prob??
again: plz help, what should i do?
greetz
PaulusUK said:
Install AS 4.5
Then connect your phone. Windows will first detect it as a new USB device and then AS will kick in and ask to set up a partnership.
Exactly what is going wrong with yours?
Click to expand...
Click to collapse
ok, i connest my ppc to the pc, its asking:
harddrive
or
as,
im typing as and its saying there isnt installed as 4.5
and the pc sais: no connection do u want to start the fixing??
(everythings translated by myself from german, plz ignore the faults)
grtz
i read that if you're using a usb hub it would not connect. you must have the usb cable connect straight to your pc's usb port.
and if nothing works the last solution is to hard reset your pocket pc for a frest start and see if it can connect then.
LuFo Diamond said:
ok, i connest my ppc to the pc, its asking:
harddrive
or
as,
im typing as and its saying there isnt installed as 4.5
and the pc sais: no connection do u want to start the fixing??
(everythings translated by myself from german, plz ignore the faults)
grtz
Click to expand...
Click to collapse
untick the advanced network functionality in the connection settings USB to PC and try again ...
swampy said:
i read that if you're using a usb hub it would not connect. you must have the usb cable connect straight to your pc's usb port.
and if nothing works the last solution is to hard reset your pocket pc for a frest start and see if it can connect then.
Click to expand...
Click to collapse
2nd that. Try another USB port on your PC. Sounds like there's either the driver missing (which should only be the case if you do not have Active Sync installed)
OR
try to disable the "Advanced network functionality". Can be found at 'Settings > Connections > USB to PC'. (Einstellungen, Verbindungen, USB zu PC oder so).
Do you have some sort of firewall software?
like, ZoneAlarm or antivirus with firewall?
disable them or allow the port as trusted and you should be fine
jeah,
thanks for this many posts, but ive got all these probs outa my way, these are all the things ive thought they may disturb the connection... but (im sorry) theyre no solution for my fckn prob, as told, my ppc connects to other pcs(with older as)but not to mine with the newest as ...
so, lets think how to manage it...
try rebooting the host PC or just kill mobsync.exe, wmdc.exe and WmdHost.exe in taskmanger. Then open Sync software again. Works for me.
thats an answer
thx a lot, ill try tomorrow...
all the wa<y, sometimes, when i stay the ppc connected and reboot my pc it works, but dont sync anything, its just "connected"...
ill try and post my answer soon.
LuFo Diamond said:
jeah,
thanks for this many posts, but ive got all these probs outa my way, these are all the things ive thought they may disturb the connection... but (im sorry) theyre no solution for my fckn prob, as told, my ppc connects to other pcs(with older as)but not to mine with the newest as ...
so, lets think how to manage it...
Click to expand...
Click to collapse
what OS do u have on your PC?
Did you download the newest WMDC also,
just checking http://www.microsoft.com/windowsmobile/en-us/downloads/microsoft/device-center.mspx
here it is
LuFo Diamond said:
thats an answer
thx a lot, ill try tomorrow...
all the wa<y, sometimes, when i stay the ppc connected and reboot my pc it works, but dont sync anything, its just "connected"...
ill try and post my answer soon.
Click to expand...
Click to collapse
I think i have found a solution for you.
Follow:
Start Menu > Configuration > Connections > Click on the icon called "USB à ordinateur" (my phone is in french so i think it will be for you " USB" or "USB to PC")
It's written: Choose the connection type to PC
Select active Sync and uncheck the case just under (it is " activate the feature advanced networking")
And that is !!
TRY and say me..
Hi the diamond is my first PPC as well. I connected it in my PC and was able to use it as a HD. however i am having doubts of just unplugging it afterwards but i did just unplugged it after use.
On my second attempt. Diamond notified me if i will sync or use the HD i accidentally hit sync. but it required a password. I unplugged it and the problem beginned.
There is no Start Menu. so i did the soft reset on the red button below the stylus. It worked now, however the home screen does not have the Large Digital Clock now.
Can someone help me to display it back i have tried to check it in the Today menu. however it is still not appearing.
Pls.. help a new PPC user. Thank you.
cJosephaq said:
Hi the diamond is my first PPC as well. I connected it in my PC and was able to use it as a HD. however i am having doubts of just unplugging it afterwards but i did just unplugged it after use.
On my second attempt. Diamond notified me if i will sync or use the HD i accidentally hit sync. but it required a password. I unplugged it and the problem beginned.
There is no Start Menu. so i did the soft reset on the red button below the stylus. It worked now, however the home screen does not have the Large Digital Clock now.
Can someone help me to display it back i have tried to check it in the Today menu. however it is still not appearing.
Pls.. help a new PPC user. Thank you.
Click to expand...
Click to collapse
Try the search engine before you post, recently there where alot of topics on ActiveSync not working. Anyway, the way your PPC will act when you connect it to a USB port can be setup in setting, connections, usb to pc. Mark Diskdrive or ActiveSync.
There you should also unmark the advanced network functionality. Check it off and try again.
Rgds,
Thanks, by the way do you know how to display the Large Digital Clock again in Home. It was lost after i tried to soft reset my hanging Diamond.
Do you think it will appear again if i do a Hard Reset? Thanks.
cJosephaq said:
Thanks, by the way do you know how to display the Large Digital Clock again in Home. It was lost after i tried to soft reset my hanging Diamond.
Do you think it will appear again if i do a Hard Reset? Thanks.
Click to expand...
Click to collapse
A Hard Reset should bring it back to it's default value so yes I see no problem there ...
Blazeitup123 said:
try rebooting the host PC or just kill mobsync.exe, wmdc.exe and WmdHost.exe in taskmanger. Then open Sync software again. Works for me.
Click to expand...
Click to collapse
THX a lot, but all these programs are NOT running, ive tryed to run them and its juts possible tu run mobsync.exe mannually...
so this way would not work for me,
im sorry
on6hp said:
what OS do u have on your PC?
Did you download the newest WMDC also,
just checking http://www.microsoft.com/windowsmobile/en-us/downloads/microsoft/device-center.mspx
Click to expand...
Click to collapse
my pc works with xp prof sp3
abinan said:
I think i have found a solution for you.
Follow:
Start Menu > Configuration > Connections > Click on the icon called "USB à ordinateur" (my phone is in french so i think it will be for you " USB" or "USB to PC")
It's written: Choose the connection type to PC
Select active Sync and uncheck the case just under (it is " activate the feature advanced networking")
And that is !!
TRY and say me..
Click to expand...
Click to collapse
jeah, this possibility is also told as the first option but , im sad, not the solution...
greetz

[Q] Can not connect to PC using USB

I can not connect my HTC TyTN II to PC. Activesync is installed on my PC, firewall and antivirus is turned off, but HTC shows "status: connecting to host" and nothing happen. I tried Activesync 4.2 and Activesync 4.5.
In my mobile I also unchecked "Enable advanced network functionality"
quizzical said:
I can not connect my HTC TyTN II to PC. Activesync is installed on my PC, firewall and antivirus is turned off, but HTC shows "status: connecting to host" and nothing happen. I tried Activesync 4.2 and Activesync 4.5.
In my mobile I also unchecked "Enable advanced network functionality"
Click to expand...
Click to collapse
you've tried using another usb cable..?
I tried 2 cables. Maybe I might to install some 3rd party applications on my PC?
quizzical said:
I tried 2 cables. Maybe I might to install some 3rd party applications on my PC?
Click to expand...
Click to collapse
try to checked advanced network functionality on your device..
Hakim Rahman said:
try to checked advanced network functionality on your device..
Click to expand...
Click to collapse
When it's checked even Device Manager can't see my phone
Nice post,
Because I have same problem.
Thanks for publish this post.
I have the same issue. Also, the phone doesn't charge when switched on. Through much hassle got bluetooth PAN internet sharing to work but for one time only.
Am now preparing to hard reset - it has helped in the past on similar occasions.
The most probable reason is that we're dealing with a windows-phone here.
It's a great and multifunctional tool and among the other functions there is a tedious one - the habit to crap/brick itself from time to time. Oh well.
Good luck!
zandhorn said:
I have the same issue. Also, the phone doesn't charge when switched on. Through much hassle got bluetooth PAN internet sharing to work but for one time only.
Am now preparing to hard reset - it has helped in the past on similar occasions.
The most probable reason is that we're dealing with a windows-phone here.
It's a great and multifunctional tool and among the other functions there is a tedious one - the habit to crap/brick itself from time to time. Oh well.
Good luck!
Click to expand...
Click to collapse
quizzical said:
When it's checked even Device Manager can't see my phone
Click to expand...
Click to collapse
you should try to uninstall and then reinstall activesync on your PC
Hakim Rahman said:
you should try to uninstall and then reinstall activesync on your PC
Click to expand...
Click to collapse
I reinstalled Activesync on PC, and made hard reset on TyTN II, but nothing has changed. PC shows HTC is connected and ready to use, but Activesync shows: "not connected" and TyTN: "Connecting to Host".
Although I installed wm5torage, and if it's activated and connected to pc my TyTN II freezes while I disconnect USB cable.
hi
hi
you solved the problem???

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