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Hello fellow Kaiser users,
I don't know if this happened only with me or others have experienced the same.
TyTN II keys on the QWERTY after a year of use has some keys responding after the 2nd or 3rd stroke of the key.
Did anyone else experience this?
Is there a solution?
It is really bugging me when I'm typing an SMS or typing something down.
Any suggestions are appreciated.
Hardware suggestions also I will try on my own risk.
fireblade63 said:
TyTN II keys on the QWERTY after a year of use has some keys responding after the 2nd or 3rd stroke of the key.
Did anyone else experience this?
Click to expand...
Click to collapse
Same problem here, but I started noticing it after 4/5 months of use. Would like to know about a solution also.
I feel your pain, this is what is really killing me because the keyboard is a very big part of the phone, and I've only been using it for 7 months. If i knew it would become this unresponsive i would of got an i phone because this phones on screen keyboard and transcriber is useless.
It happened to me after 7 months. The "c" key on my tilt started to become unresponsive so I called up at&t and had it warranty exchanged for a refurb. This second one was already even worse than the one I'd just sent back, so I had them send out another one. This third one is fine, although the "c" key (again, oddly enough) doesn't click like the others. It's responsive, but feels a little different. I didn't feel like going through the exchange process again, so for now I'm living with it.
My 1 month old refurb tilt doesn't type the keys when I press them sometimes. I should have that fixed. I thought it was a software problem...
My brand new XPS M1530 does the same thing sometimes. I guess I reckoned it was just me not pressing on the keys hard enough or something like that...
So I'm not the only one with the problem...
But no solution?!
Even a hint of what might be causing this would help..
have you guys tried using the disable XT9 cab ?
yes
I think it is H/W cleaning related
How to clean is the deal...
you can find disassembling guides on mikechannon's web. just follow the disassembling instructions and after you remove keyboard, try cleaning it.
Same problem for me.
I'm always very carefull with my device, and don't use the hardware keyboard very often.
Now for some letters I really have to press harder to make them work.
I have my device for only 6 or 7 months.
Have had my Kaiser for 6 months now and the Y and B keys are starting to go out. For the past couple weeks I have been considering sending it in for warranty exchange but I have taken very good care of my Kaiser and worry about what I would get back...
Anyone eager enough tried disasembling and cleaning?
Moreover, did it work?
funny thing here is that I get more unresponsiveness in the right side of the keyboard (enter; L; P; direction keys).
It is a real pain...
Most prolly will do it soon
Will let you all know of the outcome
Same here.
Had mine 8 months, the W key is worst, takes a really heavy press to get it to work, has been like that for about 5 months.
Now the B is also getting bad, so is the S.
If i'm likely to get a refurb back i guess i'll just put up with it until my contract is up.
I'm facing the same problem on my HTC herald. HTC keyboard quality has gone way down. I never faced such problem when I had htc universal.
Hey man,
since you had quite some ppls share of PPCs;
did you disassemble any of them before?
Do you think it's a good idea to do it myself?
I'm extra careful normally but I'm having doubts
kdskamal said:
I'm facing the same problem on my HTC herald. HTC keyboard quality has gone way down. I never faced such problem when I had htc universal.
Click to expand...
Click to collapse
Similar problems here with my Tilt. FN, CAP/SHIFT, N are all problematic for me.
Has anyone tried a spray liquid electronic "contact cleaner" on a device like this before?
Weird
Oddly enough, I have had this problem a little bit with mine as well. However mine is the space bar. I, like many others I am sure, have hopped from ROM to ROM. When I changed ROMs the last time, it seemed to fix the issue. It was really weird because a lot of the times I would type something, and the letters would turn out something like this:
Iw antt oe at atj oes.
Like I said, I just swapped ROMs and it seemed to fix it. maybe the t9?
killerbeans said:
Oddly enough, I have had this problem a little bit with mine as well. However mine is the space bar. I, like many others I am sure, have hopped from ROM to ROM. When I changed ROMs the last time, it seemed to fix the issue. It was really weird because a lot of the times I would type something, and the letters would turn out something like this:
Iw antt oe at atj oes.
Like I said, I just swapped ROMs and it seemed to fix it. maybe the t9?
Click to expand...
Click to collapse
You are correct sir! Just run "disable xt9" (found plenty of places on the kaiser forum) and your problem should be fixed.
I too have had this problem. I noticed it with the d, r, and space bar keys. Interestingly enough the keys that i press often (Take A for example [I have it mapped to the A button in PocketNesterPlus]) aren't hard to press at all. What I'm trying right now is pressing the problem keys over and over again to see if they "loosen up". Best Case Scenario: It works. Worst Case Scenario: I ruin an expensive piece of equipment.
Update: This might be working. To test which keys were unresponsive i typed abcdefghijklmnop.... without exerting any extra effort. The keys w and r didn't show up so i kept working them. I repeated the test and I got r to work. perhaps i am unknowingly pressing r harder, or perhaps not.
Ok, this might be the first real problem I've had with my tilt, in a sense that I have no freakin clue what happened or how to fix it. The front buttons on the tilt as well as my keyboard decided they wanted to stop working and I have no clue how to bring them back... let me start from the beginning.
I installed m2d about 2 weeks ago, its kind of laggy but I'm still impressed with the overall UI as it compliments the tilt. Some bugs started popping up here and there but through the forum I was able to make it run relatively smoothly. Last night my tilt wouldn't connect to my computer, the usb contacts might have gone bad or something, it only works when I put pressure on the cable to keep the contacts together. Than today my screen would wake up for no reason, with no programs or application running in the front or background of the device. It was annoying to say the least. Than I got my first text of the day and went to respond using the actual keyboard, no dice. No response from the keyboard. So as Im typing using the stylus I tried to delete something, and the backspace button on the touch keypad isn't working, so more problems. I want to try and hard reset the device to see if that fixes the problem, but since I can't use the hard buttons on the front of the device I can't hard reset (the scroll wheel, ptt, and ok buttons aren't working either) Is this anything anyone has ever heard of? My tilt is kind of battered after a year of use, but nothing significant has happened within the last month to make me think that something inside came loose, especially since this just started today and it was just sitting on my table all night. I appreciate any and all help. Thanks in advance.
might be "m2d" not compatible ... hair wired ..
I wonder ..whether we can install window CE from pc to h/p through usb link ...
"Last night my tilt wouldn't connect to my computer, the usb contacts might have gone bad or something, it only works when I put pressure on the cable to keep the contacts"
r u using original usb cable ..b'cos now a day I saw many only using normal "small" usb cable head which easily spoil the connector at phone ... too loose for that sharp..
l3urton32 said:
Ok, this might be the first real problem I've had with my tilt, in a sense that I have no freakin clue what happened or how to fix it. The front buttons on the tilt as well as my keyboard decided they wanted to stop working and I have no clue how to bring them back... let me start from the beginning.
I installed m2d about 2 weeks ago, its kind of laggy but I'm still impressed with the overall UI as it compliments the tilt. Some bugs started popping up here and there but through the forum I was able to make it run relatively smoothly. Last night my tilt wouldn't connect to my computer, the usb contacts might have gone bad or something, it only works when I put pressure on the cable to keep the contacts together. Than today my screen would wake up for no reason, with no programs or application running in the front or background of the device. It was annoying to say the least. Than I got my first text of the day and went to respond using the actual keyboard, no dice. No response from the keyboard. So as Im typing using the stylus I tried to delete something, and the backspace button on the touch keypad isn't working, so more problems. I want to try and hard reset the device to see if that fixes the problem, but since I can't use the hard buttons on the front of the device I can't hard reset (the scroll wheel, ptt, and ok buttons aren't working either) Is this anything anyone has ever heard of? My tilt is kind of battered after a year of use, but nothing significant has happened within the last month to make me think that something inside came loose, especially since this just started today and it was just sitting on my table all night. I appreciate any and all help. Thanks in advance.
Click to expand...
Click to collapse
Go to Start/Settings/System/Clear Storage
and your usb is probably whack
@kaiserII...your usb is whack, haha. that **** made me laugh.
having same exact issue
ya it happened to me sunday night, having exact same problem. keyboard doesnt work, and my front buttons dont work exept for the the center button which ends up opening the start menu (wrong command). Im over my 1 year warrenty and not sure what to do. Had to buy a cheap 40 dollar nokia for the time being, please help if someone can. Oh and I did a hard reset, and it didnt fix anything. Booted android with it and 1 out of 5 times the buttons came back, this is really weird/vexing.
l3urton32 said:
Ok, this might be the first real problem I've had with my tilt, in a sense that I have no freakin clue what happened or how to fix it. The front buttons on the tilt as well as my keyboard decided they wanted to stop working and I have no clue how to bring them back... let me start from the beginning.
I installed m2d about 2 weeks ago, its kind of laggy but I'm still impressed with the overall UI as it compliments the tilt. Some bugs started popping up here and there but through the forum I was able to make it run relatively smoothly. Last night my tilt wouldn't connect to my computer, the usb contacts might have gone bad or something, it only works when I put pressure on the cable to keep the contacts together. Than today my screen would wake up for no reason, with no programs or application running in the front or background of the device. It was annoying to say the least. Than I got my first text of the day and went to respond using the actual keyboard, no dice. No response from the keyboard. So as Im typing using the stylus I tried to delete something, and the backspace button on the touch keypad isn't working, so more problems. I want to try and hard reset the device to see if that fixes the problem, but since I can't use the hard buttons on the front of the device I can't hard reset (the scroll wheel, ptt, and ok buttons aren't working either) Is this anything anyone has ever heard of? My tilt is kind of battered after a year of use, but nothing significant has happened within the last month to make me think that something inside came loose, especially since this just started today and it was just sitting on my table all night. I appreciate any and all help. Thanks in advance.
Click to expand...
Click to collapse
Exactly the same thing has happened to me!! Coming on randomly, draining the battery really quickly and the same keys doing the same things as yours i.e. nothing or Start menu. The backspace and space don't work on the on-screen keyboard either. Is it the end of the road or has anyone the slightest idea what the hell to do!?!?!?
Same issue but slightly different
2 days ago I started hearing a noise from my phone that was not something I normally hear. After checking my phone I found out it was the voice recorder program opening up on its own. It started repeatedly doing this and recording automatically. I had to hold down the close option (X) and before it would stop. AFter a reset and when the phone wakes up it always does this now. Along with all these whacky problems my hard buttons stopped working. My scroll wheel and D-pad sometimes work and only the up, down, left and right arrows work on the keyboard. Camera button seems to work sometimes also. All others have stopped responding. Except for holding the power key. I just reflashed my phone to latest phoenix ROM and problem is the same. Is this it for the phone or is there a fix.
Anyone??? Please!!
Try this free fix
I had the same problem as the original poster. My fix was to download AE Button Plus trial and use it to reset my keys to their original setting. I did not have to do the keyboard, just the external keys. Now my tilt works like it used to.
This fixed the problem when clear storage and reloading roms did not.
It doesn't hurt to try since the trial is free.
Good Luck,
Will
same here... help pls...
any one yet has found a solution for this issue??? 2days ago my Kaiser suddenly started with same problems, buttons dont work and the recorder goes on, any one yet found a way to fix it??? thanks...
I have no idea if this will actually help anyone but I installed japanese input on my kaiser once and during the process a registry got edited that stopped my hardware keyboard and the hardware keys (front keys) from working and the fix was to correct the value:
[HKEY_LOCAL_MACHINE\System\CurrentControlSet\Contro l\Layouts\e0010411]
edit the 0010411 value to "00000409"
again I have no idea if this will help but it wouldnt hurt to check to see if the registry somehow got changed. Goodluck and I hope you guys figure it out.
didnt work...
dantegl36 said:
I have no idea if this will actually help anyone but I installed japanese input on my kaiser once and during the process a registry got edited that stopped my hardware keyboard and the hardware keys (front keys) from working and the fix was to correct the value:
[HKEY_LOCAL_MACHINE\System\CurrentControlSet\Contro l\Layouts\e0010411]
edit the 0010411 value to "00000409"
again I have no idea if this will help but it wouldnt hurt to check to see if the registry somehow got changed. Goodluck and I hope you guys figure it out.
Click to expand...
Click to collapse
thanks anyways "dantegl36" but it didnt work...
I have the same issue
This is intresting, I just posted on this, as I am having the same issue, which of course just started a few days ago. I have the updated UI as well but I installed it as well.
Any idea how to fix it??
keyboard fix "edfc" problem
yes , kaiser tweak slide wake disabled ...it OK
Greetings from Olsztyn Poland
Unfortunately, the problem returned it was only a temporary improvement, sorry
For my tytn2 after rom upgrade, the front buttons do not respond except the central one. the side buttons are responding under the win only but in the bootloader screen they don't respond. and I cannot make a hard reset.
I did a hard reset through the setting menu but still the problem has not been solved. Adding on that the keyboard doesn't work except the arrow keys.
Do anyone can figure a solution for that. except the hardware problem bec I am out of warranty.
Did anyone was able to solve the problem fully?
oo wow, i have the same problem. hope theres a fix
adding to that the the bluetooth is turnino on by itself even if I switched it off and the device by itself after time of switching it off it refuse to start again unless I did a soft reset.
I tried all the avilabe suggestion but nothing worked.
Hiya
This seems to be a problem with the TyTn II - there are several threads in this forum about it, none of which have any working solutions that I ever found...
I spent ages trying different ROMS, Radios and pressing of buttons and haven't found a solution - other than to disown the TyTn II and get another phone! I did pick it up again the other day and it is still refusing to have working buttons or keyboard (as reported by others, only the central buttons seems to work all the time as a Start Menu button).
I did manage to stop it eating battery at a ridiculous rate by turning it to specific radio settings rather than letting it find its own GPRS/ 3G and phone band. I think it was in this thread
I was considering sending my TynTn II to HTC, but I'm not sure it's going to be worth the postage and their service fees as I've already replaced it with a Touch Pro 2. Then again if we ALL sent them in, they might acknowledge some sort of problem with this model.
samstables said:
Hiya
This seems to be a problem with the TyTn II - there are several threads in this forum about it, none of which have any working solutions that I ever found...
I spent ages trying different ROMS, Radios and pressing of buttons and haven't found a solution - other than to disown the TyTn II and get another phone! I did pick it up again the other day and it is still refusing to have working buttons or keyboard (as reported by others, only the central buttons seems to work all the time as a Start Menu button).
I did manage to stop it eating battery at a ridiculous rate by turning it to specific radio settings rather than letting it find its own GPRS/ 3G and phone band. I think it was in this thread
I was considering sending my TynTn II to HTC, but I'm not sure it's going to be worth the postage and their service fees as I've already replaced it with a Touch Pro 2. Then again if we ALL sent them in, they might acknowledge some sort of problem with this model.
Click to expand...
Click to collapse
can I know how did u mange to change the rom? bec even my side buttons refuse to work whenever I am at the bootloader screen and the upgrade through the active sync failed.
I don't know if it's the new rom or just the 'age' (3 month now)...
But since approx. two weekes, by typing messages on the x1 keyboard it doubles or even tripples the letter n, sometimes m? This very annoying...
Anyone have the same problem? All other keys work normal...
Anyone knows how to set a delay at the keyboard? When I press a key and hold it, it take half a second or so until it multiplys the letter. This time i would like to change. Any registry entry?
Thanks for the help...
same issue .. not only m and n on my side..
refer to this post 4 further infos...
http://forum.xda-developers.com/showthread.php?t=483644
same mine. it's only dust
Mine's the opposite. My 'M' doesn't seem very sensitive. My words always seem to miss that 'M'. But the one that's real sensitive is the '.'. That seems to appear all the time.
it started like this with me .. the "M" alone was the problem ..
now the whole keyboard triples EVERYTHING ! -.-''
we really need help
I had that issue briefly with a R2A German Generic I tried. Never happened again though .
You can improve the situation by lowering the rate at which your key strokes are repeated by going to Settings > Buttons then on the "Up/Down Control" tab if you move the first slider to Slow and the Repeat Rate slider to Slow then the problem sort of "disappears"
I had the same issue with a lot of keys, i, m,n,k,l etc...
I did a hard reset and upgraded my rom, installed sms-chat... did everything but the issue persisted.
Finally i took it to the service center and they replaced the plate underneath which senses the keystroke.
It works fine now...
i dunno about u guys
but i spent all night cleanning the keyboard & its working fine now
its hard ,i used a YouTube video.
hatlo0or said:
i dunno about u guys
but i spent all night cleanning the keyboard & its working fine now
its hard ,i used a YouTube video.
Click to expand...
Click to collapse
Exactly how did you cleaned your keyboard? I want to clean it by myself too.. Which tools did you use?
I used this vedio Xperia X1 - Disassembly Rear
Its harder than it looks , if you try it be VERY carefull as the parts can be easily broken​
hatlo0or said:
I used this vedio Xperia X1 - Disassembly Rear
Its harder than it looks , if you try it be VERY carefull as the parts can be easily broken​
Click to expand...
Click to collapse
Thanks a lot man!.. i'll give it a try and post the results cause this is a very common problem with the x1's. And probably as common as the cracks on the silver x1's.
Again.. Thanks a lot!
try this fix
i got this cab a while back for this problems, seems to work on wm6.5 also
disassembling did not help - there was no part to clean or to mechanically tighten.
vrbcik said:
disassembling did not help - there was no part to clean or to mechanically tighten.
Click to expand...
Click to collapse
Did you try the disassembly and clean the keyboard?
http://forum.xda-developers.com/showthread.php?t=535664
aww wut? i have a problem with my X key as well! i have to push harder to use it and i really dont want to fiddle around with the parts into to clean it.
Great
Hkt said:
Did you try the disassembly and clean the keyboard?
http://forum.xda-developers.com/showthread.php?t=535664
Click to expand...
Click to collapse
Ok, I have done it oncemore - and it seems it helped. Although I am sure it was not dirty from "outside". I would say, it was the sticker or the glue from the sticker which made the contacts dirty.
madjokeer said:
i got this cab a while back for this problems, seems to work on wm6.5 also
Click to expand...
Click to collapse
how does this work what does it do any idea?
I haven't read through all the thread, but I can tell everyone who has this keyboard problem of multiple keystrokes and no keystrokes that it is HARDWARE and it can get worse over time. It can be sometimes lessened by some software tweaks but.... don't expect anything major.
I had the same issue, first starting with "f" then spreading over to space, l, m, n and a lot more keys.
The phone was sent to repair three times with no improvement until the third time when it was replaced. I sent it to Flextronics in Newmarket, ON with an RMA# from Sony Ericsson. I still have the worksheets and everything else if anyone wants to make a sticky because I see a lot of posts about this.
My original phone was a 08W36, I now have a 09W30 with no problems so far...
Better get it fixed before it goes out of warranty.
For those of you out of warranty, I think there were a few threads about this explaining how to disassemble the keyboard and clean the plates.
andreitu said:
I haven't read through all the thread, but I can tell everyone who has this keyboard problem of multiple keystrokes and no keystrokes that it is HARDWARE and it can get worse over time. It can be sometimes lessened by some software tweaks but.... don't expect anything major.
I had the same issue, first starting with "f" then spreading over to space, l, m, n and a lot more keys.
The phone was sent to repair three times with no improvement until the third time when it was replaced. I sent it to Flextronics in Newmarket, ON with an RMA# from Sony Ericsson. I still have the worksheets and everything else if anyone wants to make a sticky because I see a lot of posts about this.
My original phone was a 08W36, I now have a 09W30 with no problems so far...
Better get it fixed before it goes out of warranty.
For those of you out of warranty, I think there were a few threads about this explaining how to disassemble the keyboard and clean the plates.
Click to expand...
Click to collapse
how long did you spend without your x1? sending it to getting it back because obviously if its gonna take 2 weeks then i'll be hesitant to send it :S
From searching this forum, I can tell that others are having the same issue I am having. It started out with just a couple keys and now about 50% of my keys require me to push really hard for them to type. It is not a lag issue as covered by another thread. It just feels like the there may be dirt or something under the keys that makes it harder to type. This issue also is not ROM related as I have flashed my device with several ROMS with the same result.
Has anyone had any luck taking apart the keyboard and cleaning underneath the keys? If so -- maybe post some tips on what worked or not.
Thanks.
I'd vote for compressed air
I agree. You might be able to disassemble the phone and take the keyboard out and use compressed air. That would make certain that all the dirt is really out of the board...
A work mate of mine did this the other day. He took it fully apart and cleaned it out with contact cleaner. Ill ask him wether it worked or not but I think it did because I saw him using the phone today.
contact cleaner
I've never heard of contact cleaner. I'll have to try that. After looking at this video for disassembly, it doesn't look like you can get underneath the keys. How did your co-worker do it? Pop off the keys like a laptop keyboard?
I guess some older thread on how to replace Kaiser keyboard will be useful.
Found this
About screen, but went through keyboard also ..
anagarika said:
I guess some older thread on how to replace Kaiser keyboard will be useful.
Found this
About screen, but went through keyboard also ..
Click to expand...
Click to collapse
Yes, I found that as well and it was not of much use. The problem is not removing the keyboard from the phone. The problem is getting underneath the keys. You can see the keyboard front/back removed from my attached image. According to this other thread #119, #126, #127 they say it is impossible to get at the keypad underneath.
I might just take a can of compressed air and spray on top of the keys as best I can to see if it helps.
mwoelmer said:
Yes, I found that as well and it was not of much use. The problem is not removing the keyboard from the phone. The problem is getting underneath the keys. You can see the keyboard front/back removed from my attached image. According to this other thread #119, #126, #127 they say it is impossible to get at the keypad underneath.
I might just take a can of compressed air and spray on top of the keys as best I can to see if it helps.
Click to expand...
Click to collapse
Hmmm, seems that no other way but perhaps replace the keyboard ..
You cant get under the "actual" keyboard without breaking it off the housing. The keys can be pulled off from the top, but the actual buttons are sealed below.
For what little it cost, just replace the whole thing and problems are solved. Just did my son and daughters couple weeks ago.
Im foolish I forgot to ask him about it. Thinking back he may have damaged it lol. He does kind of charge into things and then realise he cant fix it.
Agree with carhigh, just replace the whole thing. Kaiser parts not that expensive nowadays. Just need time to open it up.
I have the same problem. Tried blowing compressed air from the top, but didn't have much success with the keys. I'll probably get a new keypad and replace it!
Sorry if this is a common question but where do people recommend getting kaiser parts? My N key and spacebar dont work without pressing it really hard and it's doing my head in!
Cheers.
Dommo said:
Sorry if this is a common question but where do people recommend getting kaiser parts? My N key and spacebar dont work without pressing it really hard and it's doing my head in!
Cheers.
Click to expand...
Click to collapse
Your problem will slowly get worse. More and more keys will require extra pressure. Not sure where you could buy a replacement now (the phone is kind of old). After attempting to clean the keyboard, I gave up. I am just using onscreen keyboard program that is included in TPC's ROM. I think it is called finger keyboard. After a little practice, I am actually faster typing on that than I was with sliding the keyboard.
Try this guys - worked for me in fixing my S key:
http://forum.xda-developers.com/showthread.php?t=431925
Ah. Did not realize the keyboard did not come out of the housing...
Dear XDA community, I'm writing to please ask some help on a problem I'm facing with my official samsung book keyboard cover. I attach it to the tablet, the tablet disables the soft keyboard to allow me to type with the hardware keyboard...... and it doesn't work.
My tablet is: Tab S8 SM-X700, One UI 4.1.1, Android 12, Update 1st October 2022, Build number SP2A.220305.013.X700XXS2AVJ4.
It does't seem to be an hardware problem as I returned the keyboard under warranty and asked for a raplacement. It lasted just a few hours before randomly showing the same behaviour. My best guess is that there is a buggy firmware option/feature that disables the keyboard when the keyboard is folded and the tablet is using it as a stand. This way even if you accidentally press the keys the input will not be registered. Problem is that If i don't need the keyboard I just detatch it so I have no use for this feature, and when I attach the keyboard I definetly want the damn keyboard to type. Sometimes I'm typing normally and the keyboard randomly disables making the soft keyboard flash a bunch of times and of course not writing anything useful.
This are the things I do to restore the keyboard functionality when it doesn't work (it makes me loose whatever I'm doing since it disrupts my workflow and if a person is talking I just miss taking notes of several minutes of the speech).
Detatching and reattaching the keyboard to the tablet (usually doesn't help. When i detatch the keyboard the soft one is restored, when I reattach the keyboard the soft one is disabled but the hard one still cannot type).
Cicling the keyboard from closed to type position to stand position a couple of times. (It worked well enough for a couple of days that i was willing to consider it an acceptable workaround that consumed just a few seconds every time it was needed. What happens more and more often is that the soft keyboard flashes on and off a few times. If i type something, the first letter or so will get randomly imputted a bunch of times with no subsequent imput registered by the application that I am using). Besides, folding the keyboard always disables it and no keys are registered when pressed.
Factory reset does absolutely nothing as well as cleaning the data of the samsung keyboard.
Tapping on the palmrest area near the trackpad. Often when I do that It looks like it is feeling something as the soft keyboard start flashing on and off. If i write something on the hardware keyboard a letter or two may get typed. Maybe the keyboard has an accelerometer that gets bumped/reset when i do this.
Raising the keyboard on the tablet side. This provides to me a more confortable typing experience and surprisingly enough it seems to make the typing behaviour more stable once i manage to make it register something but it doesn't help in that initial "no writing phase". Again maybe the keyboard accelerometer is "feeling" me bunping on the keyboard while I write.
Installing and setting as default keyboard a third party keyboard like Swift Key. It unfortuately does not change the hardware keyboard behaviour whatsoever.
Is anyone having the same problem? Does anyone know of a possible solution? Does anyone have a different keyboard case that is working reliably and allows a comfortable typing experience? Maybe one with the hinge on the keyboard and not on the tablet, that still allows to charge and not loose the spen, and to detatch the keyboard part from the tablet?
One thing that I havent tried yet is to flash a build from a different region. I think mine has the German version, if nobody from UK, Spain, Italy had this problem I might try one of those firmwares. The keyboard is also German as I could't source any querty one, or even any ISO one for that matter (it has an ANSI like layout with the small enter button and an Apple like combined Del+Backspace combined with additional useless buttons that occupy space like a dedicated dex/screenshot button that I keep accidentally pressing, an Esc key where the default behaviour is not Esc, a Lang Key in place of AltGr that i keep accidentally pressing, an AltGr key in place of an Fn or Ctrl key, A random Fn key in between the Ctrl and Win/Cmd key that is there just be randomly accidentally pressed).... but it doesn't matter as I have a different more important problem with it.
Thank you in advance so much to anyone in this community that might read this post. Sorry for my ranty rescription of the problem but it gets frustrating when you pay laptop like money for an untested gimmiky toy.
I have the ultra that had a similar issue, but not as bad as your describing. There were 2 keyboard updates since I got the tablet and it improved my issue to the point that once in a blue moon I would get the keyboard not working issue, than I would restart the tablet and it would work for a while without issues. There is a specific way to trigger the keyboard to update, check on youtube/search google, can't remember how to trigger it the 1st time as there is a specific way, after that it would automatically update or show there is an update. Hope it helps you with your issue
Thank you very much for your reply. Unfortunately there is no firmware update available for the tab S7/S8 book keyboard. I've now contacted samsung that told me to create an error report. I'll write here the reply to help the community if and how i manage to fix the problem.
Jonearthur thanks for the reply. Unfortunately I did all of the "standard" stuff many times with no results.
Since my last message the tablet got a major Android Update to android 13. And while travelling the keyboard received an update as well. Needless to say that I still have the same problem as before.
Samsung replied to my request in the least useful way possible to tell me that the team is working on a fix. I onestly just think that the Tab S8 connection to the keyboard has an electrically flawed design.
Since for me this is also the first device with a "floppy detatchable keyboard" I'm also wondering wether I should trust at all the concept of a keyboard that attaches to the device in this way.
Hello I wanted to give an update on this topic. Since more than one month passed from my report to Samsung I decided to contact them again.
The support was awful, I received no help watsoever except from "sorry we didn't care about your error report, write it again and maybe we will read it and reply". So I did the report again. Still waiting a reply on that one after more than a week so.... I'm not holding my breath.
During the unhappy chat I told them that I was tired of not having help and that I wanted to be refunded. Guess what.... since the problem concerns the keyboard they can refund the keyboard but cannot refund the tablet. Then this person further specified that the tablet can be sent for repairs but never refunded. Just to make a comparison suppose that you bought a car. Now suppose that for whatever reason the weels keep detatching from the car. Suppose that you are not ok with it and ask for a refund. Suppose that the support of the company tells you "sorry bro you can give us the weels and we will refund the cost for them but the car is fine so you have to keep it". This is the level of absurdity that Samsung reached.
Even taking into consideration the possible keyboard refund I still did not find an alternative cover that includes a keyboard and that has a way to keep the pen charged without loosing it in a backpack. Even the other keyboard from Samsung does not support that. You can keep the pen but don't you dare to charge it.
Today after a bit of hesitation I installed yet another update for the tablet. That made no diffrence for the keyboard behaviour. After that I made yet another desperate factory reset. Surprisingly this time it looks like for whatever reason the keyboard seems to be working.
I'll keep an eye on it just in case it decides to misbehave again. The description of the update does not contain any clue to as to why doing a factory reset before did not fix the keyboard but it does now.