Note : Hi, due to work overload i cannot be active on xda. If you want personal assistance regarding this problem, you can get in touch with me via twitter
www.twitter.com/SiddharthSaiG
Click to expand...
Click to collapse
Before you proceed, please note that I cannot be accountable/liable for any damage caused to your phone. This is only a guide!*
THIS TUTORIAL IS ONLY FOR HTC TOUCH DIAMOND - NOT FOR DIAMOND2 / TOUCH PRO / HD2 ( This is simply because i don't have these devices with me and that i haven't tested! Those who have a spare handset are welcome to send it to me for diagnosis )
Let me get straight to the point. I’ve found out the solution to all the screen blackouts or the famous “microp error”. I’m sure no HTC so called Technical department could solve this.
I’ve been sitting 40Hrs straight with my HTC Diamond. ( The worst part is removing the screw’s and putting them back.)
THE PROBLEM –
1.It’s a hardware problem. Upgrading the microp.dll will not solve anything. ( Microchips gives really wired errors)
2.SYMPTOMS : A dialogue box showing “ Microp version 0 , Upgrade firmware “ (as far as I can remember) , dim or no backlight , no charging indicator , No backlight for physical keys , no touch sense (D button) , soft reset button non responsive..
3.EARLY WARNINGS: (a). If u have dropped your HTC diamond , then there is an 87% chance of this happening. (b.) Exposure to extreme cold/heat. ( if it’s a heat issue then u might need to replace the motherboard.)
THE SOLUTION
I don’t have a cam to record the entire event. But there is a YouTube video of an HTC dissembling. I’ve downloaded the video and put captions in it so that it would be clearer. Video will be uploaded soon.
Diamond de-assembling video - http://bit.ly/bxtcw0 (some Chinese guy , thanks dude)
PROCEDURE
When you remove the back cover , you’ll see
1.The battery
2.Sim card holder
3.Tons of screw’s
Remove all the visible screw’s.Remember , your warranty will get void if you have one!! This tutorial is for ones without warranty. Take a look at this picture :
http://www.twitpic.com/1cymw5
Remove the screw's shown above..
Next Locate the below chip.
www.twitpic.com/1cynw4
This chip is the main cause for the screen problem. This chip wen taken out has 2 connectors beneath it . These connectors wen gone loose causes the screen problem. It will take a few hours to just get them in place. ( HTC need to improve in build design)
www.twitpic.com/1cymhp . ( 2 connectors ) take out all the stickers if you want. Less annoying ..
Press it with your thumb (HARD) to ensure that they are in place. You can hear the click sound if you switch off your “Room” fan. Once this is done , put the battery without replacing the rest of the parts . ( All connections connected ) .. Try to turn it ON. If it doesnt , try again . Again it doesn't turn on then try again. Keep on trying. I'm sure that you'll get it working. IF it does turn on , please post reply's.
NOTE : Make sure that you connected everything back ( Very IMP) . For those who cannot take the chip out , I recommend you to watch a youtube video on how to dissemble an HTC diamond.
ATB
I DON'T ACCEPT DONATIONS . SO AS A "THANK YOU" , YOU CAN FOLLOW ME ON TWITTER
Twitter
RE:
No reply's? nobody tried this out?
I wish to try but with no pics it is hard to guess what chip to search for...
Can you apload some pics to some fileshare or send me on e-mail: [email protected]
thnx a lot
@ above
I've sent you the pics. Check it out..
@ all
Please follow me on twitter to get your replies faster regarding the matter. I have 24x7 access to my twttr account
Thanks a lotttttttttt ~ !!!!
THANX TO TEAM XDA !
I was wondering what went wrong d day wen i rebooted my device.
I was screwed with an error message "microp error please update ur firmware"
googled a lot before ending up with team XDA.
came to know its a software problem, i cleared storage, updated a rom but nothing worked. finally i read xda instructions, i went to d nearest mobile store n explained everything. (since i dont have tools to disassemble my device at home) d service man did d job n i got my htc diamond working !
he just charged 100 rupees, htc service center wud have definitely asked much more than that !
thanks to xda ! but d lesson i learnt is "NEVER DROP/THROW UR HTC"
----------thank you----------
PANKAJ KADEL
kadels.info
@ above
Glad to help you man. This is a really irritating problem.
siddharthsai said:
Glad to help you man. This is a really irritating problem.
Click to expand...
Click to collapse
Hi Siddharthsai,
I have a screen problem but a bit more unique. The touch screen can work for a while if I leave it alone but after using the phone for a while, the screen does not work. If I were walk around with the phone, the screen will not work.
The buttons all can work and the phone can function for programs that can be controlled by the buttons. I am wondering if the problem is the same as yours in terms of connection problem.
Appreciate your advise on this.
Thanks.
CH
@ ja_zzz7
ja_zzz7 said:
Hi Siddharthsai,
I have a screen problem but a bit more unique. The touch screen can work for a while if I leave it alone but after using the phone for a while, the screen does not work. If I were walk around with the phone, the screen will not work.
The buttons all can work and the phone can function for programs that can be controlled by the buttons. I am wondering if the problem is the same as yours in terms of connection problem.
Appreciate your advise on this.
Thanks.
CH
Click to expand...
Click to collapse
Have you tried Hard reset? Hold down the volume key and press the reset key and power button . Backup your data using PIM backup before doing this... let me know if its coming again..waiting for your reply.
I have done the hard reset using the volume down/enter and reset button. I have reached the screen where I have to press on the cross hair and is stuck here as the touch panel is not able to click on the exact spot as it is always clicking to the bottom left. The same thing happened when I tried hard reset using "clear all data and format" but have to wait for a while until the screen can work.
After that the screen problem came back again. Any other suggestions?
Thanks.
@ above
Sorry for the late reply. had some work.
Is you battery low? just turn off your device and charge until its full . this happens mostly when you use duplicate charger . try charging with htc original charger ( borrow it from a frnd ) ...charge it fully and hard reset. Tell me if it works... by the way are you having an Indian version of diamond? ( 2G) ?
Let me know.
RE:
Flash it with a new ROM and if it still persists , then its a hardware prob. do you still have warranty ?
man you are the bomb. many thanks for this tutorial
@ above
Thanx buddy. its not just me , its everyone in XDA ...we all rock
Guess what! My problem is solved. Did a hard reset yesterday but was stuck at the cross hair allignment as the screen was not responding. Left the phone overnight and could complete the allignment the next morning. After rebooting, the touch screen was jammed again.
Try flicking the screen with my finger a few times and managed to move from page to page and after flicking many times, the touch screen recovered and has been OK for the past 10 hours.
Guess one of the solutions for those who have intermittent problem is to flick your screen top and bottom. Guess the pressure must have connected any loose joints. I am a happy guy today )
ja_zzz7 said:
Guess what! My problem is solved. Did a hard reset yesterday but was stuck at the cross hair allignment as the screen was not responding. Left the phone overnight and could complete the allignment the next morning. After rebooting, the touch screen was jammed again.
Try flicking the screen with my finger a few times and managed to move from page to page and after flicking many times, the touch screen recovered and has been OK for the past 10 hours.
Guess one of the solutions for those who have intermittent problem is to flick your screen top and bottom. Guess the pressure must have connected any loose joints. I am a happy guy today )
Click to expand...
Click to collapse
Thats good to hear... see ... if you try , you can..congrats.
I have a HTC Touch Pro 2 and I am getting the Microp error. The phone is not covered by warranty so looks like I may have to attempt to fix it myself.
I notice your tutorial deals with the Diamond - Any idea how to fix a Touch Pro 2?
@ above
Bro . Microp error comes because of the connectors. Since this is a slightly bulky , twice as big as diamond and has a slide out keypad , i suggest you to take it to a guy who knows to remove and fix things back.. ( not service center ) .. he'll charge you probably 200-300 bucks...just tell him to reassemble it back. Let me know...
Regards
HTC Touch HD microp error solved
I recently made an attempt to do the same to a Touch HD which showed the same Microp error and know what , its working... PM me for the tutorial
( cant post on the diamond forum )
Regards
I needed new screen, the easy part was taking apart but stuck on these 2 connectors well the bigger one, even when apart it does not seem to go together?
Related
I have a XDA II here, It was work fine, but after I tap a file in the Windows folder, then my XDA softreset itself, after the XDA can still turn on, all button is functional, but just problem to tapping on screen, when tap on screen it has on repond (the screen is on).
I also tried hard reset but all data is still here, weird?? I though hard reset will let me go back to the default setting, but it doesn't change anything except the clock go back to Sept 2003.
PH10B
Radio 1.10.00
G 1337.18
D 1.60a00WWE
my problem with the screen is that it can not be alligned, everytime i try the cross goes round and round and it simply wont start. i have tried at least 6 different roms hard reset but problem remains :x :x
I NEED HEPL GRAHHHHHHHHHHH
PDA2 same problem
Hi All,
I have a PDA2 and for some reason tapping on screen stopped working, I tried hard reset too but I cant tap on the screen anymore. Kindly help. PDA is in super shape I have also upgraded it with the latest patch from clubimate but cant tap the screen.
Nothing is broken and it happened while I was typing a note. Pls Pls help
Qamar Bukhari
[email protected]
we should create a club and name it the fellows with the x-screens :x :x :x
Hey guys do something, where are the experts ??? I am sure its just software problem, I installed some software and next morning touchscreen was not working. I didnt dropt the pda.
Qbukhari.
Just a thought, try putting the device into bootloader mode then hard resetting the device.
Also try putting it into bootloader mode, updating the complete ORIGINAL rom and hard reset to complete the install.
Bootloader mode = power button + reset button + action button right ???
I have done so, problem still there
I have replaced the ROM downloaded from clubimate ----- problem still there
I have also tried to replace the XDAII rom ------ problem still there
now tell me where to get the ORIGINAL ROM ??? I am sure if the original rom is inserted it will be working again. btw pug can we talk online ? I am online now
[email protected] (msn messenger)
qbukhari.
hey all, I finally solve this problem, in the hard reset screen, there is menu for me to choose what to do in during the hard reset, like clear storage, registry... and i choose to clear all, then my XDA II is now work fine. (in the hardreset menu the backlight will not on, so it is not visible to find out the menu, also to change the setting use the botton of record, camera & volume button to control the menu.) good luck everyone!!
Thats a relief
Hi kindly tell me how to find that menu ?? I am sure I didnt damage my Alpine its just software problem let me fix it too.
Tell me how to find that menu during a hard reset plsssssssss
qbukhari.
WHERE IS THAT MENU??????????????
Menu ????
Still waiting for a reply, kindly tell me how to access "Clear Storage" function during the Hard Reset
qbukhari.
probably fake trying to make impression :?:
Too Sad
Dear Kabintos,
When you go in the setting/memory it is displayed total 122mb main memory in my PDA2 is this the same situation with you too ?
qbukharil.
The bootloader menu is not, as far as I'm aware, on the Alpine as it automatically detects network frequencies etc. Henrypak mentions XDA II not XDA IIi.
The program memory and so on in the Memory tab is only 122.04MB. Memory is quoted different to how most people think. 128000000 / 1024 / 1024 = 122.0703
The .03MB is taken up with partitioning of the memory to allow for storage etc.
Have a look at the hard drives on your computer for example, a 30GB hard drive is only 27.9GB. It's just how the manufacturers quote storage space, in thousands of bytes. Computers work them out in thousand and twenty fours of bytes.
To be honest Qamar, the more I think about your problem, the more I think it is a hardware issue, not software. If you've recently purchased the Alpine, it will still be under warranty and you should be able to take it back for an exchange. If not try opening it up and removing and reconnecting the ribbon cable for the screen from the mother board.
Obviously you've tried flashing it again, if the touchpad isn't working then you can't get past the screen alignment at the beginning of the ROM installation after a hard reset.
Out of curiosity, if the touch screen isn't working, how did you get to see the Memory status on your Alpine? None of the buttons are defaulted to settings or the start menu.
PDA2 live again
Hi All,
Well well well, here I am back in the game again. It was at the last moments when I was almost ready to send my Alpine for repairs when I got tip from a friend from uk. He sent me a tool to format storage completely.
After reseting the Alpine with reformatted storage the touch screen was back a bit misaligned though, after aligning it once its 100% fit now. How can I thank you my friend ???
Cheeeeeeeeeeeeeeeeers !!!!!!!!!!
qbukhari.
gbukhari pls send it to me m8 pls pls and ill thank you as you were thanking your firend that send it that to you :lol: also i wanted to ask you if you test really hard your machine after that in case it would do the same thing again
my email [email protected]
Can someone post a 100% tried and tested solution to the tapping problem?
TIA
Yeah...!
Can someone please post some instruction on sortingthis issuse out....
Lossing sleep over the thought of having to replace my screen.....
Cheers,
-R
Hi everyone,
I had exactly the same issue with my XDA2i about a week after I purchased it (around 3 months ago). I was happily browsing the web over wifi around a friends house when the screen locked. I had to hard-reset to get it up again but it got stuck in a loop whilst aligning the screen, it wouldn't go past this stage at all.
I phoned the online shop I bought the device from and they told me they had had lots of people reporting the same symptoms and that they had identified a faulty batch. I was sent a replacement from a new batch about 4 days thereafter. The new one has worked fine ever since.
If it is a software issue that's fixable, great, go for it. But if your device is still under warrenty I'd suggest getting a replacement - worked for me!
Sorry I can't be a bit more posistive but thought I'd let u all know.
*server duplicated post*
My touch diamond with rom 1.93 suddenly is very dim screen. When i reset & there is nothing on the screen but i can hear the os startup sounds. After a while i will be able to see something on the screen, but it is extremely dim to the put where i cant use the phone outside. An error shows up right away stating that there is a microp version mismatch & to reinstall the microp firmware. Tried reinstalling the 1.93 rom, but that did not help. still the same error. Can anyone help out here, im at a total loss? Thanks Malik
And?
Did you found the solution for this?
Send it warranty if uu don't want it take appart, i had same problem i recon is the screen connection (in my it was lose)....
I opened a tread 4 it here
http://forum.xda-developers.com/showthread.php?t=418828
can u tell me if u find an answer? cuz i got the same prob
@ check this out
http://forum.xda-developers.com/showthread.php?t=657514
Use warranty if you have. Goto a tech guy if possible. If no solution then sit down and get ready to rip it apart.
P.M me, i'll help all i can, cause i'm in the same boat, but in despair. Have no hope left so have boldness to do anything.!
Bulls eye!
microp error
This occurs when while boot diamond fails to find the correct hardware radio, wifi and Bluetooth
Well the small cable was not attached properly so i opened and attached it. Hell of a job, HTC are very compact.
And WIFI bluetoth back on.
Warn you this cable is very delicate and HTC's original manual says to replace this cable once you open your device. But where will you find a cable?!?!
And I have got the screen from ebay U.S.
Now while replacing the screen the tech guy stupid NooB forgot to take off the last fblack colored film of the display and reattached the new one over it, so now the digitizer isnt wrking properly and the new screen appears very dark.
I have to do it my self. I dont know if i will ever have my diamond back again
For display and lower keyboard panel(having buttons and breath)
You have to attach two small connectors. They are very hard to install and yes it would be better you get it done from some place.
Problem ,, When I turn on my Diamond it gives me a black screen and cant do anything?
Suddenly I turned on my Diamond it gives me a black screen and cant do anything ,, so any advices plz ??
Best Regards,
MsA
MsA89 said:
Problem ,, When I turn on my Diamond it gives me a black screen and cant do anything?
Suddenly I turned on my Diamond it gives me a black screen and cant do anything ,, so any advices plz ??
Best Regards,
MsA
Click to expand...
Click to collapse
Hi Msa!
Going back to your question...have you already tried a soft reset? Have you maybe installed any apps recently? you might want to uninstall those apps which could cause the fault....maybe you upgraded your ROM/Radio recently?? Try a fresh install if your problem persists..
Please tell us a little bit more....be more specific.....
Good luck mate
Kind regards
Jeroen
If none of that works (soft reset etc) you might have to do a hard reset and lose everything.
What have you done on it recently?
At what point does the black screen come on? Do you get rom info etc at the beginning?
I had the same problem
I had the same problem, I sent my phone to htc they replaced my mother board and sub board.
I think It's a well known problem and htc knows but will not recall.
Tal
if ur gonna send it back, make sure u have restored the original ROM and SPL.
Thanks Guyzs,,
All I have done is, I downloaded the latest ROm from the HTC website and the phone worked good, suddenly the screen turned black
I have tried everything to do rest (soft n hard) but the problem it when I turn on the device I cant see anything ALL BLACK, not even the first screen and when i tried to connected to the PC I couldnt run the hard reset as well cuz it says he HTC is not connected
???
Best Regrds
black screen no response
I had same problem a few times,what you have to do is take the battery out of the phone for a few seconds,and then replace it.You should be able to switch it on and it should reboot up,at least mine does.Im thinking about having it replaced,because it has goes dead with a black screen a few times and nothing works till i do the above action
ok
Thanks,
I have done that as well,, nothing works :S
thats is so baad
Is your battery fully charged..?
I encountered this once and after leaving the phone on charge for say 30 minutes, everything was back to normal. Sice you say you have upgraded ROM and all, maybe your battery is completely drained.
Hope it helps.
hey,
yea it could be from the battery
Important !!!
I resolve my problem, previously that WIFI not work. I disassamble an assamble HTC Touch Diamond and it begin work. Problem was in connectors and cables, try remove it and place again to your place. All work, WIFI, BT, GPS, Phone ......(Sorry for my english).
I have thys same problems and I most replase the motherboard
PLLEASE WOULD SOMEONE HELP ME....
its been a few days ago that my screen was acting a lil weird...
First i would press on the left side of the screen but it would react on the right...
Example i would press on the start menu and it would open the sorta task manager....another example i was press on phone (left softkey) and it would go into program (right key)
and now i thought it was the rom so i got a new rom and now i cant get pass the align screen, and i have tried with 4 different roms now and still the same problem...
PLEASE HELP I LOVE THE DIAMOND I CANT AFFORD TO LOOSE IT
Thank YOU!!!
Try making smal circles arround the +
does anybody know how to get around this problem?
Download and use this remote alignment bypass utility , connect usb ....
link :- http://www.codefactory.es/descargas/family_1/product_3/MSP_RemoteAlignment.zip
alireza_simkesh said:
does anybody know how to get around this problem?
Click to expand...
Click to collapse
It's not software's problem, it's more hardware problem, exactlier touch screen problem, for this kind problem we can't do anything, just to send phone to repairing service, and to hope , problem will'not repeat, but from my expirience, just after 10-15 days of using, touch screen start to not responding, i scarried all htc diamonds after some period, became same, and i think this is generally problem of htc diamond 1st generation, maybe for htc diamond 2 , htc company solved this "strange" and big problem, cause this situation means, give money for nothing and problems!
Giving 2 years warranty is ****, if phone will start 3rd year of using with same problem, maybe is better to give 5 years of warrant , cause this problem
I don't know if you've fixed this but i had this very problem and it turned out if you wiped the screen over once then it would be okay.. strange i know but theres quick fix that worked for me.
I had the same problem, I send it to service and tey changed the display
I've same problem, the screen only works well when phone is cold, after warms up it shows the same sintoms
Got the same problem here - when the phone is cold its 99% ok, when it gets warm (or even hot due CPU heavy to flash websites), it starts with this touch screen "dance" (and empties the battery in maybe 2 hours by not going into sleep mode).
But I found out that somehow giving the lower screen border a "massage" does help. I guess there is some screen to board connection behind, which does not get 100% contact when the device is warm/hot.
last tuesday diamond came back from service with new screen....today the same problem
mhoesch said:
Got the same problem here - when the phone is cold its 99% ok, when it gets warm (or even hot due CPU heavy to flash websites), it starts with this touch screen "dance" (and empties the battery in maybe 2 hours by not going into sleep mode).
But I found out that somehow giving the lower screen border a "massage" does help. I guess there is some screen to board connection behind, which does not get 100% contact when the device is warm/hot.
Click to expand...
Click to collapse
Well i tried to make some pressure but same problem. I can disassemble the phone and see if something is not in place, and also use some contact spray to improve connection. Did someone try something like that?
i had the same problem as you due to water damage from using it after a shower. sent it off for warranty and they sent me a refurbished one. sending it off again because it had bad whites and a dodgy centre button.
to bypass the screen alignment screen create a file called "welcome.not" and put it in the root directory of the phone. not in the internal storage, you must put it in the device storage.
i had the same problem as you due to water damage from using it after a shower. sent it off for warranty and they sent me a refurbished one. sending it off again because it had bad whites and a dodgy centre button.
to bypass the screen alignment screen create a file called "welcome.not" and put it in the root directory of the phone. not in the internal storage, you must put it in the device storage.
Hey guys so recently I've been having a permanent glitch on my phone. To be accurate, I just started realize this problem yesterday and it got a bit more serious today. It's like this:-
About 1.3cm from the search button softkey, my phone is not able to be touched. As in the screen touch doesn't work. I can't press the backspace key ( when I'm on cyanogenmod or IceCold ) and I can't press the enter key ( When I'm on Nik's ). When I go to Note ( I'm still on Nik's ) and I start to draw something, I can't draw all the way to the bottom of the page, it stops 1.3 cm away from the softkeys. It's that whole horizontal line of " unsensitive touch ". But I can still unlock my phone ( htc's ring lock ) tho I need to do it quick or I'd have to try again.
I tries flashing different ROMs but the problem persists. It's getting a little fustrating and I'm on wits end here on how to fix it. Have anyone had this problem before?
touch screen issue
Hi
i had the same problem, but with my sony ericsson satio. i didn't get it serviced or checked, but sold it off while buying a new phone.
i believe the issue is a touch-screen malfunction since multiple roms you have installed are unable to resolve the issue.
try taking it to a service center to flash the firmware. perhaps the touchscreen needs replacement.
hope this helps.
-f.
@farhadrarapore whatttt Nooo I was hoping no one would give me that answer.. Thanks a lot btw for the reply.. I guess I have to sell it then :''''(
Sounds like a hardware problem to me , but first take it to a GSM repair shop maybe its cheaper than to sell the whole thing and buy a new one...