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I'm having problems with the softkeys, specially the left one it usually bounces and repeat the keystroke.
Has this happened to anyone?
similar problems here. little bit irritating.
Sometimes, too. More than that I have to push it few times to make it "click"
This was my last HTC
Same here! Weird.
I have this problem too. And also my camera have one horizontal line that changes color, on preview and on pictures. I tried to contact HTC in UK because i bought my phone there (i live in Croatia). But no response.
Same problem
Hi,
I have the same problem in my phone bougt this christmas. Left and right from joistick, and both softkeys work very very bad. Sometimes I have to press hard to obtain some response and others only one press makes two or three movements. This is very anoying while selecting pictures or using the calendar.
I'm searching for the invoice to take it to the technical service.
Best regards,
same problem here, can you please tell me wich rom you are using, the HTC rom or WM 6.1. I'm using 6.1 ROm and am wondering if the problem is ROM related or a hardware issue
Hardware, I kept the phone as it came in the box.
Litoven said:
Hardware, I kept the phone as it came in the box.
Click to expand...
Click to collapse
Quote. HW problem.
Bad unit
Anybody fixed this problem? By HTC service maybe?
same
same problem!
has anyone fixed the problem?
my wings always jumps 2 steps when i push the button once.
greets
schneidl
Ive just sent my phone off to HTC to be looked at (hopefully repaired under warranty). I've had the same stress cracks a lot of people seem to be having. And also the problem of multiple button presses randomly, lost count of the number of blank sms replies i sent because of it.
I'll let you know if I notice any improvement when i get the phone back or if they mention it at all.
problem
I sent 2 time my s730 to repair service for this problem. Finally they change the keyboard. The problem is reduced but not really solved.
I'm not sure it is a HW problem.
My phone is going back to HTC on monday...
1) single keypress jumps the menu twice
2) cracks in the side where the screws start
3) phone is very slow
The guy on the helpdesk asked me if I had ever upgraded my phone... so I had to tell him that it is HTC policy to not make any new updates for phones, they just bring out new phones... no reaction whatsoever...
Hi Guys
I've been having some serious problems with the screen on my X1, most of the time now the screen doesn't respond to me tapping it, alignment is a waste of time.I'm wondering is there something I can do to fix it or will it simply be a matter of returning it. I'm in my last few months of a 18month contract and based on my recent experiences I doubt I will be getting another x1 (or even x2)
Thanks
Simon.
Exactly whats happened to mine! Its my 3rd X1 now and O2 cant (wont) fix it. Its a terrible phone. I cant use it now and you know what, I dont care, I would rather have a Nokia 6310.
Ive had every problem going and Im careful with my phones. First one the screen died when opening, second one no one can hear me and now this. I have also had the usual cracks issue on all 3 phones. Even when the phone works the reception terrible and it hangs all the time. Never a sony Xanything again.
Alignment problems and touch screen problem
I just updated my X1 last week ( 02/17/2010, my phone it's 1 year old with no problem at all, before this ) and everything was OK. Then on sunday the screen wasn't aligned, and I started to aligned almost every hour. Then I realized that after sliding the keyboard, the touch screen was death (not black, but doesn't work the touch function) for about 40 seconds, and after that it works again ( opened and Landscape). I also need to align the screen very often.
Before this happend, I never aligned the screen, only when I updated the X1. Also, on last friday ( before the screen problem ) I installed the Youtube aplication for the X1, and gave me problems because it doesn't have a Landscape screen, and the X1 crashed when I slide it, then I had to reboot it.
After this problem I started to have problems with my X1 ( alignments and death touch screen with keyboard opened )
Does some body have an idea to solve the problem?
Im sure this has to do with software or advanced settings like HKEY config.
Thanks in advance.
i have the same problem
but now, the problem is horrible
the alignement doesn t accept
when i touch the down list (call, contact etc...) the xperia open the Start bar
arggg
Noelch said:
i have the same problem
but now, the problem is horrible
the alignement doesn t accept
when i touch the down list (call, contact etc...) the xperia open the Start bar
arggg
Click to expand...
Click to collapse
me 2
and it returns to normal after a while
what could cause this problem
i flashed many roms, with same result
It's not something either of you installed, but your hardware - either your digitizers are on the way out or your flex.
its hardware
yes, i can say its hardware. I have repaired many of them now.
Most of the time when its black/no touch screen response its the flex cable.
somehow the cable damages very easy when opening/closing it.
its hardware
yes, i can say its hardware. I have repaired many of them now.
Most of the time when its black/no touch screen response its the flex cable.
somehow the cable damages very easy when opening/closing it.
Have try this?
1. Use a registry editor
2. Navigate to or search for:
HKLM/Drivers/TouchPanel/PressureThreshold
and
HKLM/Software/OEM/TFLOSettings/FingerPressure
(eg search on "pressure" and you'll find both)
3. Edit the values to any VERY VERY high value such as 999999999 (nine 9s)
*** CAUTION: do NOT change either of these fields to anything less than about 2000
because if you go low enough you will make your touchscreen unresponsive,
at which point it's tricky to change it back (learned the hard way)
Do I welcome aboard?
I have the same problem now and before I read this thread, I formatted my X1 cos I thought that problem was caused by software. Now I am sure it's about hardware. Have to open it soon
are you sure it's an hardware issue?
for me it started today after hard reset...too bad!
Well screen problems in Xperia are mostly caused due to the loose flex cable. Mine had the same problem. At times the screen would work and sometime the screen would not appear. But if you want to open your X1 and have a go at it yourself then do so.
I managed to fix my flex cable without causing any damage *phew*
If you have nothing to loose then give it a try and see if you get lucky.
Note : Hi, due to work overload i cannot be active on xda. If you want personal assistance regarding this problem, you can get in touch with me via twitter
www.twitter.com/SiddharthSaiG
Click to expand...
Click to collapse
Before you proceed, please note that I cannot be accountable/liable for any damage caused to your phone. This is only a guide!*
THIS TUTORIAL IS ONLY FOR HTC TOUCH DIAMOND - NOT FOR DIAMOND2 / TOUCH PRO / HD2 ( This is simply because i don't have these devices with me and that i haven't tested! Those who have a spare handset are welcome to send it to me for diagnosis )
Let me get straight to the point. I’ve found out the solution to all the screen blackouts or the famous “microp error”. I’m sure no HTC so called Technical department could solve this.
I’ve been sitting 40Hrs straight with my HTC Diamond. ( The worst part is removing the screw’s and putting them back.)
THE PROBLEM –
1.It’s a hardware problem. Upgrading the microp.dll will not solve anything. ( Microchips gives really wired errors)
2.SYMPTOMS : A dialogue box showing “ Microp version 0 , Upgrade firmware “ (as far as I can remember) , dim or no backlight , no charging indicator , No backlight for physical keys , no touch sense (D button) , soft reset button non responsive..
3.EARLY WARNINGS: (a). If u have dropped your HTC diamond , then there is an 87% chance of this happening. (b.) Exposure to extreme cold/heat. ( if it’s a heat issue then u might need to replace the motherboard.)
THE SOLUTION
I don’t have a cam to record the entire event. But there is a YouTube video of an HTC dissembling. I’ve downloaded the video and put captions in it so that it would be clearer. Video will be uploaded soon.
Diamond de-assembling video - http://bit.ly/bxtcw0 (some Chinese guy , thanks dude)
PROCEDURE
When you remove the back cover , you’ll see
1.The battery
2.Sim card holder
3.Tons of screw’s
Remove all the visible screw’s.Remember , your warranty will get void if you have one!! This tutorial is for ones without warranty. Take a look at this picture :
http://www.twitpic.com/1cymw5
Remove the screw's shown above..
Next Locate the below chip.
www.twitpic.com/1cynw4
This chip is the main cause for the screen problem. This chip wen taken out has 2 connectors beneath it . These connectors wen gone loose causes the screen problem. It will take a few hours to just get them in place. ( HTC need to improve in build design)
www.twitpic.com/1cymhp . ( 2 connectors ) take out all the stickers if you want. Less annoying ..
Press it with your thumb (HARD) to ensure that they are in place. You can hear the click sound if you switch off your “Room” fan. Once this is done , put the battery without replacing the rest of the parts . ( All connections connected ) .. Try to turn it ON. If it doesnt , try again . Again it doesn't turn on then try again. Keep on trying. I'm sure that you'll get it working. IF it does turn on , please post reply's.
NOTE : Make sure that you connected everything back ( Very IMP) . For those who cannot take the chip out , I recommend you to watch a youtube video on how to dissemble an HTC diamond.
ATB
I DON'T ACCEPT DONATIONS . SO AS A "THANK YOU" , YOU CAN FOLLOW ME ON TWITTER
Twitter
RE:
No reply's? nobody tried this out?
I wish to try but with no pics it is hard to guess what chip to search for...
Can you apload some pics to some fileshare or send me on e-mail: [email protected]
thnx a lot
@ above
I've sent you the pics. Check it out..
@ all
Please follow me on twitter to get your replies faster regarding the matter. I have 24x7 access to my twttr account
Thanks a lotttttttttt ~ !!!!
THANX TO TEAM XDA !
I was wondering what went wrong d day wen i rebooted my device.
I was screwed with an error message "microp error please update ur firmware"
googled a lot before ending up with team XDA.
came to know its a software problem, i cleared storage, updated a rom but nothing worked. finally i read xda instructions, i went to d nearest mobile store n explained everything. (since i dont have tools to disassemble my device at home) d service man did d job n i got my htc diamond working !
he just charged 100 rupees, htc service center wud have definitely asked much more than that !
thanks to xda ! but d lesson i learnt is "NEVER DROP/THROW UR HTC"
----------thank you----------
PANKAJ KADEL
kadels.info
@ above
Glad to help you man. This is a really irritating problem.
siddharthsai said:
Glad to help you man. This is a really irritating problem.
Click to expand...
Click to collapse
Hi Siddharthsai,
I have a screen problem but a bit more unique. The touch screen can work for a while if I leave it alone but after using the phone for a while, the screen does not work. If I were walk around with the phone, the screen will not work.
The buttons all can work and the phone can function for programs that can be controlled by the buttons. I am wondering if the problem is the same as yours in terms of connection problem.
Appreciate your advise on this.
Thanks.
CH
@ ja_zzz7
ja_zzz7 said:
Hi Siddharthsai,
I have a screen problem but a bit more unique. The touch screen can work for a while if I leave it alone but after using the phone for a while, the screen does not work. If I were walk around with the phone, the screen will not work.
The buttons all can work and the phone can function for programs that can be controlled by the buttons. I am wondering if the problem is the same as yours in terms of connection problem.
Appreciate your advise on this.
Thanks.
CH
Click to expand...
Click to collapse
Have you tried Hard reset? Hold down the volume key and press the reset key and power button . Backup your data using PIM backup before doing this... let me know if its coming again..waiting for your reply.
I have done the hard reset using the volume down/enter and reset button. I have reached the screen where I have to press on the cross hair and is stuck here as the touch panel is not able to click on the exact spot as it is always clicking to the bottom left. The same thing happened when I tried hard reset using "clear all data and format" but have to wait for a while until the screen can work.
After that the screen problem came back again. Any other suggestions?
Thanks.
@ above
Sorry for the late reply. had some work.
Is you battery low? just turn off your device and charge until its full . this happens mostly when you use duplicate charger . try charging with htc original charger ( borrow it from a frnd ) ...charge it fully and hard reset. Tell me if it works... by the way are you having an Indian version of diamond? ( 2G) ?
Let me know.
RE:
Flash it with a new ROM and if it still persists , then its a hardware prob. do you still have warranty ?
man you are the bomb. many thanks for this tutorial
@ above
Thanx buddy. its not just me , its everyone in XDA ...we all rock
Guess what! My problem is solved. Did a hard reset yesterday but was stuck at the cross hair allignment as the screen was not responding. Left the phone overnight and could complete the allignment the next morning. After rebooting, the touch screen was jammed again.
Try flicking the screen with my finger a few times and managed to move from page to page and after flicking many times, the touch screen recovered and has been OK for the past 10 hours.
Guess one of the solutions for those who have intermittent problem is to flick your screen top and bottom. Guess the pressure must have connected any loose joints. I am a happy guy today )
ja_zzz7 said:
Guess what! My problem is solved. Did a hard reset yesterday but was stuck at the cross hair allignment as the screen was not responding. Left the phone overnight and could complete the allignment the next morning. After rebooting, the touch screen was jammed again.
Try flicking the screen with my finger a few times and managed to move from page to page and after flicking many times, the touch screen recovered and has been OK for the past 10 hours.
Guess one of the solutions for those who have intermittent problem is to flick your screen top and bottom. Guess the pressure must have connected any loose joints. I am a happy guy today )
Click to expand...
Click to collapse
Thats good to hear... see ... if you try , you can..congrats.
I have a HTC Touch Pro 2 and I am getting the Microp error. The phone is not covered by warranty so looks like I may have to attempt to fix it myself.
I notice your tutorial deals with the Diamond - Any idea how to fix a Touch Pro 2?
@ above
Bro . Microp error comes because of the connectors. Since this is a slightly bulky , twice as big as diamond and has a slide out keypad , i suggest you to take it to a guy who knows to remove and fix things back.. ( not service center ) .. he'll charge you probably 200-300 bucks...just tell him to reassemble it back. Let me know...
Regards
HTC Touch HD microp error solved
I recently made an attempt to do the same to a Touch HD which showed the same Microp error and know what , its working... PM me for the tutorial
( cant post on the diamond forum )
Regards
I needed new screen, the easy part was taking apart but stuck on these 2 connectors well the bigger one, even when apart it does not seem to go together?
Hi everybody,
I'm using my O2X for 2 days and I notified that the touch screen seems to have some problems.
I thought first that it was due to stock rom and I switched to Modaco FR10 and after FR11 (today in fact ) same problem. I finally tried RomKitchen 1.6 with Cpasjuste kernel and it hasn't disappeared ...
My problem is that a part of the touch screen doesn't work correctly. Sometimes it works, sometimes it doesn't.
And sometimes, the whole screen/touch key doesn't respond, I must lock/delock the screen I order to solve the problem.
A video to illustrate my words :
http://www.youtube.com/watch?v=r7dOLL1U7JQ
And sometimes, the touch screen comes "crazy". As some lazy person is touching the screen non-stop and everywhere.
Do you think it's due to some software issue or do I need to change my phone ?
Thanks
That looks for me like a hardware problem.. Have never experienced something like that.
Only sometimes a first unlock try on pattern lockscreen fails, but second try it always registers my input..
I would go back to the shop and swap it!
Ok, I'm thinking of it too ... That's crap when it happens to himself
Do you know where to find stock rom/kernel ? I'm searching that with unroot/uninstall CWM
No response from my seller yet (Virgin Mobile France)
Here is a second video
http://www.youtube.com/watch?v=k_5Nc_VErq0
So the phone (XT860 Bell) has problems when I unlock it the screen stays black. The phone works though cause when someone calls I can still pick up as I know somewhat where the green button is. But for the rest I can't do anything.
The only way to get the phone back is to remove the battery and restart the phone. Then it works again.
Anyone else had this problem?
have you tried hard resetting it?
No will do so. But before doing that I thought maybe there is some simple solution.
After the update to 2.3.6 things went all a bit wrong I think.
If you got this after the update, I am quite confident data wipe will solve your problem. You can try wiping cache only first - this way you won't lose your configuration and might solve the problem. The update supposedly wipes cache, but maybe that didn't work properly while you were updating. Enter stock recovery and give it a try.
Hey thanks for the help. But just did a reset. Not sure what went wrong when I did the update. Did wipe. Annnnyways. Right now it's stable. Let's see if it stays like this.
Ok sadly the reset didn't fix it. It took a whole day to go black again but still happened.
Any other solutions? I am scared that it's a hardware failure...but let's hope not cause I am in Holland.
I have the droid 3 and the same exact thing is happening to me. Sorry to tell you this but it has to deal wit the connector between the keyboard and screen. I've taken mine to get checked by a "phone doctor" and they told me that. I will tell you this now ,since it is still in the early stages, it's going to get worse to the point that it will stay black. Get it fixed by a techy or get a replacement soon. Mine reached it's point today and I am going to need to get it fixed. Hope it helps.
Johnny2293 said:
I have the droid 3 and the same exact thing is happening to me. Sorry to tell you this but it has to deal wit the connector between the keyboard and screen. I've taken mine to get checked by a "phone doctor" and they told me that. I will tell you this now ,since it is still in the early stages, it's going to get worse to the point that it will stay black. Get it fixed by a techy or get a replacement soon. Mine reached it's point today and I am going to need to get it fixed. Hope it helps.
Click to expand...
Click to collapse
Doesn't sound good man :-(......
Though it happened a lot the passed days since the reset ( knock on wood) only once. Do wonder why it happens less now.
Yea you can reset all you want it's going to go blank. I had to right the dial pad numbers with marker on the screen just to make calls. I say get it fixed or replaced soon
I've got the same issue here. I know the thread is old, but I'm from the Netherlands (just like eezdva) and would like to know how to repair this.
lucaspr said:
I've got the same issue here. I know the thread is old, but I'm from the Netherlands (just like eezdva) and would like to know how to repair this.
Click to expand...
Click to collapse
If you can't take it back and want to try to fix it yourself you need to search for a droid 3 flex cable. The one you want has the front facing camera, front sensors and earpiece speaker on it. Then head on over to ifixit for a teardown guide (sorry no repair manual yet, I plan on working on one).
I have to add that taking this phone apart to replace this part is no small feat, and it would probably be better finding a phone doctor to do it for you, or just getting a new phone.
When you buy the part, request an OEM part, I have been sent cables where the front facing camera displays sideways, or doesn't work at all. Most also don't come with the front button deflector, and that has to be transferred from the old cable.
Hope this helps
Ok . Well I don't really know what the problem is. But it went away. Actually it started I think after applying the update . I got myself another external sdcard . At a certain moment I decided to remove it and things cooled down. It now actually never happens anymore.
Well I gues you're lucky!
My screen sometimes starts all scrambled and the phone doesn't power on. Sliding the screen a couple of time sometimes helpes, but most of the time I don't really know howto get the phone working again. I think it's more stable when I leave the phone 'slided out' (don't know the right word now).
And I searched Motorolas website and found 2 reparing companies in the Netherlands. They both are authorized by Motorola, as of such I think this repair will be in warranty.
I do have to send it for repair. I don't want to take it apart because of what bitz_dv said. I'll let you know!
No Fix
When I was gone on a short holiday my college got a call from the 'authorized' motorola repair center. They can't fix my phone. I need to pay 11 euro to get it back and that's it. I tried calling them but there was no answer.
I sended my phone in on 22 may 2012 and now they decided they can't repair it. I spoke to Ted from Negri Electronics who told me to get in touch with Motorola as my warranty is still valid.
I'm a little confused, where should I go if an official repair center can't fix my phone but do tell me the repair is within warranty..
What can I do? Besides ordering the parts and take the phone apart myself..
I started my search for the flex cable... I did repair a N97 once, within the warranty period and later on sended it in and they repaired it under warranty....
Is this the cable I'm searching for:
http://www.globaldirectparts.com/Motorola-Droid-3-XT862-Motherboard-Flex-Ribbon-p/mot1040660.htm
I am from Netherlands, and have the same problem with the screen, looks like many users from Netherlands do.. coincidence?
When i jst slide out the keyboard , a little bit is enough, and the screen goes black ( black screen of death ) it doesnt power on with power button.
I looked for a flex cable at ebay, and it surprised me , that cable is also doing the front camera, and speaker... My front camera wasnt working too, and speaker made strange sounds many times, so it could be that cable, but not sure.
Check my thread, i have also uploaded a video to make it more clear
http://forum.xda-developers.com/showthread.php?t=1955892