Hi Guys
I've been having some serious problems with the screen on my X1, most of the time now the screen doesn't respond to me tapping it, alignment is a waste of time.I'm wondering is there something I can do to fix it or will it simply be a matter of returning it. I'm in my last few months of a 18month contract and based on my recent experiences I doubt I will be getting another x1 (or even x2)
Thanks
Simon.
Exactly whats happened to mine! Its my 3rd X1 now and O2 cant (wont) fix it. Its a terrible phone. I cant use it now and you know what, I dont care, I would rather have a Nokia 6310.
Ive had every problem going and Im careful with my phones. First one the screen died when opening, second one no one can hear me and now this. I have also had the usual cracks issue on all 3 phones. Even when the phone works the reception terrible and it hangs all the time. Never a sony Xanything again.
Alignment problems and touch screen problem
I just updated my X1 last week ( 02/17/2010, my phone it's 1 year old with no problem at all, before this ) and everything was OK. Then on sunday the screen wasn't aligned, and I started to aligned almost every hour. Then I realized that after sliding the keyboard, the touch screen was death (not black, but doesn't work the touch function) for about 40 seconds, and after that it works again ( opened and Landscape). I also need to align the screen very often.
Before this happend, I never aligned the screen, only when I updated the X1. Also, on last friday ( before the screen problem ) I installed the Youtube aplication for the X1, and gave me problems because it doesn't have a Landscape screen, and the X1 crashed when I slide it, then I had to reboot it.
After this problem I started to have problems with my X1 ( alignments and death touch screen with keyboard opened )
Does some body have an idea to solve the problem?
Im sure this has to do with software or advanced settings like HKEY config.
Thanks in advance.
i have the same problem
but now, the problem is horrible
the alignement doesn t accept
when i touch the down list (call, contact etc...) the xperia open the Start bar
arggg
Noelch said:
i have the same problem
but now, the problem is horrible
the alignement doesn t accept
when i touch the down list (call, contact etc...) the xperia open the Start bar
arggg
Click to expand...
Click to collapse
me 2
and it returns to normal after a while
what could cause this problem
i flashed many roms, with same result
It's not something either of you installed, but your hardware - either your digitizers are on the way out or your flex.
its hardware
yes, i can say its hardware. I have repaired many of them now.
Most of the time when its black/no touch screen response its the flex cable.
somehow the cable damages very easy when opening/closing it.
its hardware
yes, i can say its hardware. I have repaired many of them now.
Most of the time when its black/no touch screen response its the flex cable.
somehow the cable damages very easy when opening/closing it.
Have try this?
1. Use a registry editor
2. Navigate to or search for:
HKLM/Drivers/TouchPanel/PressureThreshold
and
HKLM/Software/OEM/TFLOSettings/FingerPressure
(eg search on "pressure" and you'll find both)
3. Edit the values to any VERY VERY high value such as 999999999 (nine 9s)
*** CAUTION: do NOT change either of these fields to anything less than about 2000
because if you go low enough you will make your touchscreen unresponsive,
at which point it's tricky to change it back (learned the hard way)
Do I welcome aboard?
I have the same problem now and before I read this thread, I formatted my X1 cos I thought that problem was caused by software. Now I am sure it's about hardware. Have to open it soon
are you sure it's an hardware issue?
for me it started today after hard reset...too bad!
Well screen problems in Xperia are mostly caused due to the loose flex cable. Mine had the same problem. At times the screen would work and sometime the screen would not appear. But if you want to open your X1 and have a go at it yourself then do so.
I managed to fix my flex cable without causing any damage *phew*
If you have nothing to loose then give it a try and see if you get lucky.
Related
I just got my Diamond back from repairs and wanted to compare experiences:
1)
I first bought a Diamond two months ago. It came with 1.37 ROM series on it, the screen wasn't too yellowish, but touch function wasn't responsive and the GPS was a MESS!
(of course, I tried many ROMs official and unofficial, almost every Radio ROM and various Hard-SPL. None of that fixed the problems.)
I could cope with with the other flaws, but I just couldn't bear my GPS wasn't getting a fix, no matter how much sattelits were in view...
It worked at first, but soon started to display '66666' instead of the location and finally, it would never display any location again.
I tried every tips and tricks and softs, it helped giving me more and more satellits in view and apparently active, but at the end my crappy GPS could never turn the datas received into a proper location...
2)
I sent my device back to warranty (after flashing back to official ROM and SPL) and had to wait for about a month.
(the technician at first tought I was just a noob unable to set his phone properly, but after two days of attempts, he had to admit that there was something wrong with my phone and sent it to the the headquarter for replacement of motherboard and so on.
3)
The new phone I got came directly with 1.93 ROM and a little bit more yellowish screen, though, there is no spot or stain on it. So the coulour doesnt bother me.
But from the beginning I noticed the new phone was much more responsive even at the slightest touch.
From the first try, the GPS got a fix in about 1 mn time, with only 3-4 satelits in view.
I installed Hard-SPL and the latest Australian Official ROM, and though the screen seems now a little less responsive than before, the GPS is still working, fine.
I'm a VERY happy user of Diamond now, but I'm still wondering one thing:
it looks like once the warranty technicians understood that I was very demanding about quality and complete functions, they took time but gave me a phone totally different in terms of behaviour and quality of the components sensitivity of screen, GPS etc.
Is there some bad production series that they never tells publicly about, and much more better series that they give you as a replacement once they understand you will bother them until the end of time if you are not satsified?
Plz tell your experience about having received two new diamonds with totally different behaviour and quality of the components.
I guess you are totally right!!!
My first device was pealing paint in the aluminium frame on the second day, work very good by the way.
Now i´m on the second device and i my hardware keys, especially the call button is sometimes irresponsive and i have to push it several times to enter the dial.
Tried cooked rooms as well, and the call button issue still remains, so i´m a little unhappy with my diamond experience.
I've noticed that whenever i turn on my display after having left the diamond unused for sometime the lcd doesn't switch on smoothly, what i mean is that it first displays a grey pattern(only for a ms or so) and then the desktop( lcd off>>grey flash>>desktop). Usually the transition from off to desktop is quite smooth, but in my case its not!
Is this a s/w issue or h/w ?
I've never experienced that particular problem myself, but sounds like H/W problem to me...
just been through a couple of other threads related to the grey screen of death...i've had it once...it happened while i ended a call, had to soft reset to resolve it.
take a look at the grey screen of death i'm talking about
Pretty scary indeed!
It might not be a coincidence that you experienced both: grey transition when switching on the screen and once, the grey screen of death after a call...
Two different effects of the same defective part in your H/W?
a solution!, almost
untill now i've had auto brightness control switched off and the brightness was set to minimum to save battery life, but now i just tried switching on auto adjust backlight and the problem seems to have vanished.....coming out of standby is smooth as ever!
although i've to say that i don't quite understand the logic behind it.
*EDIT*
it doesn't help for long
blufade said:
a solution!, almost
*EDIT*
it doesn't help for long
Click to expand...
Click to collapse
This is what I was worrying about...
Your method sounded like a work around to avoid the display failure. But as a matter of fact, there must be a reason for the display to fail. (bad screen, power supply or something...)
By the way, I'm more and more convinced about my assumption that there are bad production series and better ones:
Today I had my device connected to my PC through USB for a couple of hours. In the meantime, I was downloading and deleting messages, watching google video on opera, after that I used wifi etc.
In this situation, my first Diamond would have got hot like hell and my hand could barely stand the pain...
Since many people were complaining about over-heat problems, I thought that was a common problem with Diamond.
But the new one did not get that hot. Just a little over-warmed, but definitely not too hot. From that phenomenon, I can see what I felt about a better touch-flow behaviour, a better GPS and so on is a part of a whole:
I was first sold a ****ty phone, and now I finally got a proper Diamond!
People with bad series, you don't have to cope with all those troubles, ask for a replacement phone!
my diamond gets heated up quite a bit at times....but i dont fully uderstand what exactly is the cause.....i've had experiences with the diamond getting pretty hot while using wifi & or gps and on another occasion i was watching a DVDRIP via wifi(@ full power) using core player and also with gps cycle running in the backgroud, still the diamond stayed well within reasonable limits.
i think it has to be a software problem, possibly the radio s/w
would you mind sharing the radio version of your diamond?
As written in my signature, I'm using the 1.00.25 which is included in all latest official ROMs.
By the way, I hope you did not cast a spell on me! (just kidding)
Today I experienced my first grey screen!!!
My Diamond was connected to the PC through USB cable, downloading e-mails, and I got a phone call. When I hung the phone, It suddainly happened, for the first time in my Diamond user carreer!
Just for one second, looking like an old black and white TV screen trying to tune on channels.
Hope that was the first and last time. In ordinary calls, (without being synchronized to the PC at the same time, it never happened so far...
sorry to hear that my friend
My Diamond was connected to the PC through USB cable, downloading e-mails, and I got a phone call. When I hung the phone, It suddainly happened, for the first time in my Diamond user carreer!
Click to expand...
Click to collapse
I'd the same experience except for the fact that my diamond wasn't connected to a PC.
I hard reseted my diamond yesterday, but the grey splash while i turn on the display from standby(post 3) still exists ( ......i don't suppose its a software problem anymore.
blufade said:
i don't suppose its a software problem anymore.
Click to expand...
Click to collapse
Why not trying to send it back to the seller and get a new one?
This problem is easy to demonstrate to the technicians, and I don't think they will be cheeky enough to say that's a normal phenomenon!
This problem is easy to demonstrate to the technicians, and I don't think they will be cheeky enough to say that's a normal phenomenon!
Click to expand...
Click to collapse
not that easy.....the thing is that if we turn on & off the lcd without a gap of atleast 4-5 min(dono exactly) i dont see that grey splash
i think im going to wait another 3-4 months before i approach for warranty.
I had that "gray splash" problem with my Kaiser and Diamond.
Hard reset also didn't work like above. For both devices the fix was simply flashing to a different (cooked) ROM.
As mentioned in another thread, the grey screen problem was fixed (as least for me when I flashed to dutty's rom)
blufade said:
not that easy.....the thing is that if we turn on & off the lcd without a gap of atleast 4-5 min(dono exactly) i dont see that grey splash
i think im going to wait another 3-4 months before i approach for warranty.
Click to expand...
Click to collapse
You can stay there and wait for 5 more minutes in the shop while they are attending other customers, just to proove your point.
If they are honest, they will not deny the fact!
foxium said:
I had that "gray splash" problem with my Kaiser and Diamond.
Hard reset also didn't work like above. For both devices the fix was simply flashing to a different (cooked) ROM.
Click to expand...
Click to collapse
knave said:
As mentioned in another thread, the grey screen problem was fixed (as least for me when I flashed to dutty's rom)
Click to expand...
Click to collapse
There might be some tweaks in the cooked ROMs that avoid the problem, or it might be due to some bad flashing or defective hardware.
If not, how do you explain that I've never experienced this with my previous HTC phones (wizard, Trinity...) nor I experienced it with my Diamonds (the first one and the new one) with stock or cooked ROMs.
except for that very special time, when I received a call while downloading messages through Active Sync.
PLLEASE WOULD SOMEONE HELP ME....
its been a few days ago that my screen was acting a lil weird...
First i would press on the left side of the screen but it would react on the right...
Example i would press on the start menu and it would open the sorta task manager....another example i was press on phone (left softkey) and it would go into program (right key)
and now i thought it was the rom so i got a new rom and now i cant get pass the align screen, and i have tried with 4 different roms now and still the same problem...
PLEASE HELP I LOVE THE DIAMOND I CANT AFFORD TO LOOSE IT
Thank YOU!!!
Try making smal circles arround the +
does anybody know how to get around this problem?
Download and use this remote alignment bypass utility , connect usb ....
link :- http://www.codefactory.es/descargas/family_1/product_3/MSP_RemoteAlignment.zip
alireza_simkesh said:
does anybody know how to get around this problem?
Click to expand...
Click to collapse
It's not software's problem, it's more hardware problem, exactlier touch screen problem, for this kind problem we can't do anything, just to send phone to repairing service, and to hope , problem will'not repeat, but from my expirience, just after 10-15 days of using, touch screen start to not responding, i scarried all htc diamonds after some period, became same, and i think this is generally problem of htc diamond 1st generation, maybe for htc diamond 2 , htc company solved this "strange" and big problem, cause this situation means, give money for nothing and problems!
Giving 2 years warranty is ****, if phone will start 3rd year of using with same problem, maybe is better to give 5 years of warrant , cause this problem
I don't know if you've fixed this but i had this very problem and it turned out if you wiped the screen over once then it would be okay.. strange i know but theres quick fix that worked for me.
I had the same problem, I send it to service and tey changed the display
I've same problem, the screen only works well when phone is cold, after warms up it shows the same sintoms
Got the same problem here - when the phone is cold its 99% ok, when it gets warm (or even hot due CPU heavy to flash websites), it starts with this touch screen "dance" (and empties the battery in maybe 2 hours by not going into sleep mode).
But I found out that somehow giving the lower screen border a "massage" does help. I guess there is some screen to board connection behind, which does not get 100% contact when the device is warm/hot.
last tuesday diamond came back from service with new screen....today the same problem
mhoesch said:
Got the same problem here - when the phone is cold its 99% ok, when it gets warm (or even hot due CPU heavy to flash websites), it starts with this touch screen "dance" (and empties the battery in maybe 2 hours by not going into sleep mode).
But I found out that somehow giving the lower screen border a "massage" does help. I guess there is some screen to board connection behind, which does not get 100% contact when the device is warm/hot.
Click to expand...
Click to collapse
Well i tried to make some pressure but same problem. I can disassemble the phone and see if something is not in place, and also use some contact spray to improve connection. Did someone try something like that?
i had the same problem as you due to water damage from using it after a shower. sent it off for warranty and they sent me a refurbished one. sending it off again because it had bad whites and a dodgy centre button.
to bypass the screen alignment screen create a file called "welcome.not" and put it in the root directory of the phone. not in the internal storage, you must put it in the device storage.
i had the same problem as you due to water damage from using it after a shower. sent it off for warranty and they sent me a refurbished one. sending it off again because it had bad whites and a dodgy centre button.
to bypass the screen alignment screen create a file called "welcome.not" and put it in the root directory of the phone. not in the internal storage, you must put it in the device storage.
The touch screen of my htc touch diamond is not working properly. It does not react to my touch. For me to get it to work I have to rub my fingers over it then it will be work again as normal. This only lasts for a few minutes after a while it becomes non responsive again. It is like it has to be warmed up to get it to work. This a problem when it comes to sending text messages. (the problem remains when I remove the protective screen).
Anyone has a answer to this?
remember the last program you installed and remove it , maybe it cause this problem
or try hardreset
Tried both methods still not working. I have ran out of ideas. Anyone else expierenced this problem?
Im having the same problem with my Raphael
To really know whether it is a hardware problem or software based problem, I recommend a hard reset and see whether the problem persists...
this is likely to be water damage on the screen. send it off for warranty see if they fix it. they fixed it for mine.
The thing is iv noticed the touch screen isn't thermal reactive like most touch screens. In other words the temprature of your finger is sensed on thermal screens, the HTC you can use anything solid that makes contact. Usefull if you have long nails.
So I'm guessing its probably hardware if it works after a while of 'rubbing' it, But like otacon said I would do a hard reset before jumping to that conclusion.
Same problem
Hi there....i saw that this is an old thread but did you manage to get it to work?
Cause i have a HTC Diamond that i changed both the displays on(LCD and the "point screen") and everything works fine on mine now,even tried to recieve phonecalls and it works excellent so as i said EVERYTHING works like a charm but the touch function.....it doesn´t react in any way while trying to use the touch function and i have tried soft reset,hard reset,new rom,checked all the internal connections around 4-5times and everything is ok but the damn touch function won´t work whatever i do with it.
I haven´t "glued" the 2 screens together,but they are sitting close to eachother so it should work anyways right?
Now from what i have seen on internet is that there are different versions of touch screens available on the market and i ordered the LCD from one company and the touch screen from another.
Could it be so that they aren´t compatible together or am i doing something wrong?
I´m still stuck at "Tap the screen to set up your Windows Mobile-based device" and can´t get any further after trying another rom.
Please help me out if it´s possible.
I have exactly the same issue you're experiencing, I've actual flashed the original rom, thinking that might put every settings in place to make it work, but no joy.
I don't be leave the concept of the weather condition equate to the performance of the device, as read in some of the forums. reason being I've had mine in very hot climate Country for over year whiles working on a project in Africa. In fact that was when I realised the the screen has become unresponsive.
I think this is a hardware issue.
It´s working perfect again
So since my last reply i ordered a new touch digitizer and lcd display and soldered them together carefully(first time i bought a lcd and digitizer from two different companies so they weren´t compatible with eachother and made the touch defective and second time i bought both digitizer and LCD screen from the same company and then it worked) and it has been working perfect since i last wrote my comment so i recomend you check the contacts/connections first on the phone because i had some minor issues with them when i assambled the phone again so i had to #wiggle# the contacts so i made sure they were connected.
We had a company here that sold lcd displays and digitizers out for a total of 30dollars with shipping so i had nothing to loose on it so that´s why i ordered a new set again and that made everything work as a charm since i replaced it.
Now i have searched online about the displays and the digitizers and i have found out that there are atlast three different versions of them so if you order a digitizer and a LCD make sure you atleast order both from the same company so it doesn´t happen the same to you what happened to me the first time.
Cheers and hope i helped you somewhat or else just ask on and i should try to answer.
I've been searching for internet for weeks and i still coudn't find the solution for this thing ..... my screen scrambles and jumbles everytime i connect to the internet using 3g....3dge.. etc but not wifi
here is my phone's background:
when i purchased it it has no problems at all...
after 1 and half years due to daily use keypad gets hard to press and the screen has a lot of scratches casing too..
so i decided to change the case of the xperia an the tft resistive touchscreen and clean the whole thing..
after putting it all back together it runs fine... checking the landscape camera wifi etc..
i decided to change rom because i think i could make it so new that even the os is changed...
i follow the basic process and it work fine..
after a week i notice that when i connect to the internet 3g... it jumbles the pixels of the screen in the upper part of the x1 even on landscape mode.. it is still there....
i searched the internet and i found old questions never been answered;;
http://www.xperiax1.net/x1-problems-issues/1735-youtube-videos-scrambled.html
http://forum.xda-developers.com/showthread.php?t=735531
somehow related to connecting 3gs..
i never change to 6.1 because of it's lack of features..
ive change 6.5 roms but the problem is still there....
here is a sample picture:
http://www.glowfoto.com/static_image/27-005937L/9102/jpg/11/2010/img6/glowfoto
can somebody... please.... im begging you.... explain these problem with me and how can i solve it....???? PLEASE..... I APPRECIATE YOUR REPLY OR RESPONSE PLEASE!!!! thank you and God Bless!!!
PLEASE THANK YOU.... I REALLY LOVE MY OLD PHONE... I DON'T WANT TO BUY ONE...
dude, seriously. no one answered? it's very common tiling issues. yours just happend due the notification icons animation. most probable cause is vga driver. search for alternative driver.
No idea dude. But you may try to reflash your X1 to other ROM. I had been facing almost similar connection problem, but mine, the WiFi is undetectable. So I try to reflash my ROM with other ROM. Fortunately, it's working back.
this might be some app problem rather than rom/driver issue although some rom/driver handle it better. i just experience the exact issue after installing weather4me app. disabling refresh(update weather) during startup solved mine. maybe there's background app/process that doing something similiar causing it.
I see 3 possible reasons for this behavior:
- the displaydriver of the 6.5-rom is not really compatible to the hardware.
To check this you can flash the original rom and test if everything works.
- the radio interferes the communication between display and board.
This can happen when the device is not reassembled as original
(broken/removed shielding, dust/dirt in connectors while reconnecting,...).
To check this you have to reassemble the phone again.
- damaged hardware thru electrostatic discharge when touching the electronics.
Unfortunately this can not be checked or repaired. You can only guess if this is a possible reason by answering this questions to you:
- did you wear part-synthetic clothes while working on the electronics ?
(this forces electrostatic charge)
- did you discharge "yourself" every some minutes by touching a grounded point ?
- did you lay the electronics on a plastic ground ?
Hello,
I bought a used Z1 almost a year ago. Everything was working perfectly, I was very content with my purchase but I broke the display shortly after. I got it changed at a local repairman but ever since then, my screen acts weirdly.
1. When I use the phone for 10-15minutes, it gets a little warm and so do my fingers and then the touchscreen starts acting weird and pressing stuff on its own. If I lock/unlock it, the problem is solved.
2. Same thing happens when the phone is turned sideways for a few minutes and when I flip it vertically, the touchscreen starts acting weird. Lock/unlock fixes the issue again.
The fact that lock/unlock fixes it leads me to believe that it's not a hardware problem. I started a research and found this topic - https://forum.xda-developers.com/showthread.php?t=2691849 , however it's a bit outdated and is already edited saying not to try the fix. I'm not proficient enough at this so I cannot really grasp the idea behind the topic mentioned earlier and can't get myself to try it cause it might brick my phone or something.
Any suggestions would be helpful.
Regards:good:
sorry to say you friend but it's a hardware problem it's something related whut the screen contrast I've tried everything the only thing left it's to get an original screen replacement and I haven't been able to get one in my country
Generic Screen, that's the problem, i would never recommend to buy a "new" screen, always buy an used one or a phone with broken motherboard and swap them imo
tbh, your problem is weird to, may be a bad installation, i had the same problem in a z1 that i use for games, disassembly all the phone and now I'm using the screen without gluing to the base and the problem was "solved"