cannot update prl or profile?...help - Hero CDMA Q&A, Help & Troubleshooting

i running pancake rom 1.5 and i noticed today i could not update my profile or my prl settings. it doesn't give me an error but it says "nothing available" for both. this is weird as usually it does something for me. i master reset the phone and reset my MSL as well after i got my code...still no change.
is this normal or what can i do to get this working? i think i have the latest prl btw!

anybody? and yes i searched before asking. i just need to know if this is abnormal behavior.

Try updating your radio. Fresh has it on his site, just dont do the new 2.1 one, you want the other one he has out. I think its like 1.56.
I did that and I have the proper PRL now. Just reflash it as an update.zip.

What PRI does your phone say you have?

dfbonney said:
What PRI does your phone say you have?
Click to expand...
Click to collapse
prl 60663
pri 1.70_003

mroneeyedboh said:
Try updating your radio. Fresh has it on his site, just dont do the new 2.1 one, you want the other one he has out. I think its like 1.56.
I did that and I have the proper PRL now. Just reflash it as an update.zip.
Click to expand...
Click to collapse
yeah but can't you brick your phone by doing so?

That may or may not even fix your issue. You should always see something along the lines of "applying your profile" or whatever when you do the update profile. There isn't always a PRL update so there are times you will get the error that nothing new is available.
Also, you should know that there is a fix for the RUU since you tried to call me out for assisting people (for a small charge) via logmein
smoother2010 said:
yeah but can't you brick your phone by doing so?
Click to expand...
Click to collapse

mroneeyedboh said:
Try updating your radio. Fresh has it on his site, just dont do the new 2.1 one, you want the other one he has out. I think its like 1.56.
I did that and I have the proper PRL now. Just reflash it as an update.zip.
Click to expand...
Click to collapse
that's the old RUU not a new radio.

dfbonney said:
That may or may not even fix your issue. You should always see something along the lines of "applying your profile" or whatever when you do the update profile. There isn't always a PRL update so there are times you will get the error that nothing new is available.
Also, you should know that there is a fix for the RUU since you tried to call me out for assisting people (for a small charge) via logmein
Click to expand...
Click to collapse
all it does it say it's checking, than says no update available for either. i find this weird. im not running stock, im running a custom 1.5 rom.

You have the same info as me for PRI/PRL. At a minimum... you're at least current.
smoother2010 said:
that's the old RUU not a new radio.
Click to expand...
Click to collapse

Go to my RUU 1.56 thread and download that nandroid backup, its stock with no root... see if it works?
smoother2010 said:
all it does it say it's checking, than says no update available for either. i find this weird. im not running stock, im running a custom 1.5 rom.
Click to expand...
Click to collapse

dfbonney said:
You have the same info as me for PRI/PRL. At a minimum... you're at least current.
Click to expand...
Click to collapse
okay that's good but if the prl & profile won't update that could be an issue in the near future? any ideas as to what might be wrong? i already reset the MSL today with no luck.

dfbonney said:
Go to my RUU 1.56 thread and download that nandroid backup, its stock with no root... see if it works?
Click to expand...
Click to collapse
so it could be the rom im running causing the issues. i know with winmo this used to be a problem with custom roms.

smoother2010 said:
okay that's good but if the prl & profile won't update that could be an issue in the near future? any ideas as to what might be wrong? i already reset the MSL today with no luck.
Click to expand...
Click to collapse
I agree that its an issue for the future, and if it was me I'd be trying to at least get my profile updating.

Very much could be, wont know until you try
smoother2010 said:
so it could be the rom im running causing the issues. i know with winmo this used to be a problem with custom roms.
Click to expand...
Click to collapse

dfbonney said:
I agree that its an issue for the future, and if it was me I'd be trying to at least get my profile updating.
Click to expand...
Click to collapse
yeah well im not calling sprint as i had a hard time even getting my msl number. they will just have me reset the phone again, i just got the damn thing the way i want it. id hate to have to unroot then start all over.

dfbonney said:
Very much could be, wont know until you try
Click to expand...
Click to collapse
if i flash the RUU will i be able to root the phone again?

Make a nandroid backup, download the one from the other post, restore that one and see if it works. Then you can go back to your other backup as soon as its done.
smoother2010 said:
yeah well im not calling sprint as i had a hard time even getting my msl number. they will just have me reset the phone again, i just got the damn thing the way i want it. id hate to have to unroot then start all over.
Click to expand...
Click to collapse

dfbonney said:
Make a nandroid backup, download the one from the other post, restore that one and see if it works. Then you can go back to your other backup as soon as its done.
Click to expand...
Click to collapse
got a link to that fixed RUU? after i run that will i have to root again?

smoother2010 said:
all it does it say it's checking, than says no update available for either. i find this weird. im not running stock, im running a custom 1.5 rom.
Click to expand...
Click to collapse
If it is saying CHECKING and says NO UPDATE AVAILABLE.......Then it is working. You have the proper PRI and PRL.
It's not going to update anything if there isn't one...
You can brick your phone by updating the Radio, but I think more people have bricked it trying to RUU...With a rooted phone, you take that chance with anything that you flash.

Related

Need help please

Ok i rooted my phone the flash rec way.an i installed a coustom rom an i forgot to do a nandroid backup before i did it.what can i do
Well you can always either use the Sprint 1.56 RUU, or just switch to a different ROM, or just make a nandroid backup now.
abcdfv said:
Well you can always either use the Sprint 1.56 RUU, or just switch to a different ROM, or just make a nandroid backup now.
Click to expand...
Click to collapse
what is the sprint 1.56 ruu
Basically, it's an program for your computer, and when you run it it makes the phone go back exactly how it was when you bought it.
abcdfv said:
Basically, it's an program for your computer, and when you run it it makes the phone go back exactly how it was when you bought it.
Click to expand...
Click to collapse
where can i get it from
abcdfv said:
Basically, it's an program for your computer, and when you run it it makes the phone go back exactly how it was when you bought it.
Click to expand...
Click to collapse
an if i do a backup of it right now will there be any problems
If you make a nandroid backup now, there should be no problems, as long as you're not experiencing problems now.
A complete list of Hero ROMs can be found in the sticky at the top of the page.
abcdfv said:
If you make a nandroid backup now, there should be no problems, as long as you're not experiencing problems now.
A complete list of Hero ROMs can be found in the sticky at the top of the page.
Click to expand...
Click to collapse
well everything seems to be working i am using madco 2.0 custom rom so i better do a back up so what happens if sprint puts out a update what will happpen
Nothing.
Chances are one of the ROM Devs will incorporate that update into the next ROM they put out. Most of the time, the Devs here work faster then Sprint/HTC
abcdfv said:
Nothing.
Chances are one of the ROM Devs will incorporate that update into the next ROM they put out. Most of the time, the Devs here work faster then Sprint/HTC
Click to expand...
Click to collapse
ok thanks for the help
That's what we're here for.
abcdfv said:
Nothing.
Chances are one of the ROM Devs will incorporate that update into the next ROM they put out. Most of the time, the Devs here work faster then Sprint/HTC
Click to expand...
Click to collapse
Especially now that the source code is released.
I suspectt that the 1.6, 2.0 and 2.1 projects will be completely finished by Monday morning.

Update PRI/PRL CM6?

Anyway to do so in CM6 or do I always have to flash to another rom? Also, any possibility to get the device self help app on CM6? You can update prl/pri through there...
Device Self Service is just kind of a shortcut set -- it still has to use or access those actual Sprint/CDMA-based tools to update the PRL and profile.
And that hasn't been implemented in CM6 yet, or any AOSP or GSM-based ROM to my knowlege. I think because those Sprint apps/tools are closed source, it's really hard or even impossible to figure out how to make them work on anything but Sense and stock ROMs.
chromiumleaf said:
Device Self Service is just kind of a shortcut set -- it still has to use or access those actual Sprint/CDMA-based tools to update the PRL and profile.
And that hasn't been implemented in CM6 yet, or any AOSP or GSM-based ROM to my knowlege. I think because those Sprint apps/tools are closed source, it's really hard or even impossible to figure out how to make them work on anything but Sense and stock ROMs.
Click to expand...
Click to collapse
i have tried everything..... but for the life of me i cant update my prl....
Big-O-Devil said:
i have tried everything..... but for the life of me i cant update my prl....
Click to expand...
Click to collapse
What ROM? If you're on CM6, DD, or ZenEXP, you won't be able to cuz the update PRL tool isn't in those ROMs.
yeah i know that part but what i am saying is the i went back to fresh,zen, even the stock ruu and i cant update my prl...maybe its sprint that wont let me... ( "drops on his knees and screams really loud "WHY") lol lol... is there a way to manually do it... if so please show me the way to salvation..
Try 'Update profile' in that same menu place.....that will refresh/update your data and phone profile for Sprint towers. Could be that after so much ROM flashing the data profile on your phone just got a little off. Then try updating PRL after that and it might work.
If it doesn't work, see this post here for how to manually update a PRL: http://forum.xda-developers.com/showpost.php?p=6798016&postcount=15 (ignore the quoted part at the top of that post, just read the reply underneath it)
You'll have to search the forum here for an actual PRL text file -- they are out there.
chromiumleaf said:
Try 'Update profile' in that same menu place.....that will refresh/update your data and phone profile for Sprint towers. Could be that after so much ROM flashing the data profile on your phone just got a little off. Then try updating PRL after that and it might work.
If it doesn't work, see this post here for how to manually update a PRL: http://forum.xda-developers.com/showpost.php?p=6798016&postcount=15 (ignore the quoted part at the top of that post, just read the reply underneath it)
You'll have to search the forum here for an actual PRL text file -- they are out there.
Click to expand...
Click to collapse
ok so after so many days of trying i finally got it... i had to go back and manually do it.... yo again thank you for all your help.... o one more question what prl do you have... i went to 60669...
Big-O-Devil said:
ok so after so many days of trying i finally got it... i had to go back and manually do it.... yo again thank you for all your help.... o one more question what prl do you have... i went to 60669...
Click to expand...
Click to collapse
Should be 60670
what should the newest pri be listed as?
I just flashed fresh 2.3 so I could update both and I have the prl version you mentioned.
DirtyShroomz said:
Should be 60670
Click to expand...
Click to collapse
Hey and with 60670 you don't have any problems
.
Sent from my HERO200 using XDA App

[Q] Having issues trying to OTA update?

so i used odin to revert completely back to stock jf6 firmware, everytime i try and update it goes thru the process of updating and stops during reboot at 50 percent and says download failed, can anyone help me troubleshoot this issue. im all ears, thanks in advance...
this seems to be happening to all of us who had been rooted at one point or another
yea this will be my fourth try. this time im going to do a factory reset and sign into the market and see what happens. i wonder if this has something to do with the jf6 zip that all of us are flashing back to....
interesting. ive been seeing a fail message as well but 3-button recovery is working now.
beazie0885 said:
yea this will be my fourth try. this time im going to do a factory reset and sign into the market and see what happens. i wonder if this has something to do with the jf6 zip that all of us are flashing back to....
Click to expand...
Click to collapse
please update us after the factory reset
no go on factory reset hopefully someone will post the zip after they get it to work.
[edit] im on the phone with dumbass at&t customer service right now working my way up to level 3 tech support.
[EDIT again..] he found some errors on their side of things that he just corrected and pushed a new update directly to my phone via OTA.
ouch, live long and prosper and may the force be with you
life2monkeys said:
ouch, live long and prosper and may the force be with you
Click to expand...
Click to collapse
lol, just rebooted and.... fucx... no good still but hes gonna give me a call back in about a half hour.. will rpost then
still a no go, he said to try again tonight when he sends me another update. then again tomorrow, looks like till then, SOL
Can you use File Explorer or USB debug to see if there's an update.zip in /sdcard on your device?
same here. i've tried everything.
Also I should mention that you can cheat the 24 hour system by changing the clock manually to a day later... lol
brunson said:
Can you use File Explorer or USB debug to see if there's an update.zip in /sdcard on your device?
Click to expand...
Click to collapse
i checked and nothing...
having the same problem
Guys.. chill out - the Samsung official announcement said
"An update to improve the Samsung Captivate's GPS performance is now available. Captivate customers will receive a notification on their device that an update is available and will simply need to download the file to update their phone. The updates will be pushed to customers' devices over the next few weeks."
You do not need to check for the update yourself.
not the point. the point is, it is possible to get it now, and it's not working for us rooters :/
Eschmacher said:
not the point. the point is, it is possible to get it now, and it's not working for us rooters :/
Click to expand...
Click to collapse
Well said... I'm not even worried about the jh7 update, we've had that for a while now, I'm more worried about my phone being ABLE to receive updates than anything else.
Sent from my SAMSUNG-SGH-I897 using XDA App
well... i backed up my contacts with kies... i'm going to completely clear everything and go back to stock...
after that i'll re-root. but i'll be sure to use the adb shell to backup the stock kernel...
Its working now for me, I also got the updated failed message and have rebooted my phones several times through the day and just verified on google maps twice that it zoomed in accurately
My phone is rooted and have every setting in ryans lag fix set...oh yeah I got the beast unleashed installed.
Sent from my SAMSUNG-SGH-I897
TheRealXenu said:
Stock rom with update is ready here http://www.megaupload.com/?d=RZXMUXY4
Click to expand...
Click to collapse
From the General section. Good luck all.
cappysw10 said:
From the General section. Good luck all.
Click to expand...
Click to collapse
call me stupid, but how would I go about installing this?

WTF is going on with Sprint Visual Voicemail

Voicemail not working after flashing to new ROM, tried 3 roms none of them r giving me voicemail. LIQUIDSENSE 2.1, ALOYSIOUS 2.1, NFX hero 2.2, whats the problem. I get a message in tool bar that cant be cleared "A mandatory update is available", but when i try to upgrade i get "General failure. Please try again at a later time"
What to do any suggestions. Ive been hearing bout using google voice, but im kinda lost on that.
PLZ SOMEBODY HELP
cperkins0 said:
Voicemail not working after flashing to new ROM, tried 3 roms none of them r giving me voicemail. LIQUIDSENSE 2.1, ALOYSIOUS 2.1, NFX hero 2.2, whats the problem. I get a message in tool bar that cant be cleared "A mandatory update is available", but when i try to upgrade i get "General failure. Please try again at a later time"
What to do any suggestions. Ive been hearing bout using google voice, but im kinda lost on that.
PLZ SOMEBODY HELP
Click to expand...
Click to collapse
go back to stock 2.1 update the app from there, then backup the .apk (astro file explorer has a tool that allows you to do this) then install it in the other builds
which file is it in? I can't find it
its called com.core.apk or something like that im not sure where it hangs out
cmyasika1 said:
which file is it in? I can't find it
Click to expand...
Click to collapse
thoughtlesskyle said:
its called com.core.apk or something like that im not sure where it hangs out
Click to expand...
Click to collapse
Yeah, it's something like that in system/app
sprint_core.apk in /system/app there may be an odex. i always rm NameOfApp.*
if you delete the apk it may cause problems(maybe. didnt for me but has for others). you also wont be notified of vm's. youll have to call to check. on a 2.1 rom, that is. thats how it worked for me anyway.
personally, my vm isnt working on my new device. like it never set itself up correctly. if anyone should happen to have a link to some instructions to set this up, that would be fantastic. I hate calling the silly people at sprint. thank you
bump this. need help.
vrundmc said:
bump this. need help.
Click to expand...
Click to collapse
Did you try flashing the version in my sig?
theimpaler747 said:
Did you try flashing the version in my sig?
Click to expand...
Click to collapse
i havent tried that as im having annoying problems with my vvm on my device.
http://forum.xda-developers.com/showthread.php?t=855545
guess ill try to use this one here.
tailsthecat3 said:
i havent tried that as im having annoying problems with my vvm on my device.
http://forum.xda-developers.com/showthread.php?t=855545
guess ill try to use this one here.
Click to expand...
Click to collapse
Try flashing my version, let me know how it goes!
theimpaler747 said:
Did you try flashing the version in my sig?
Click to expand...
Click to collapse
Flashed your file...same issue...delay in setting up voicemail... Flashed and restarted. Even tried rebooting. No go. My activation message is stuck in the undelivered box.
theimpaler747 said:
Try flashing my version, let me know how it goes!
Click to expand...
Click to collapse
it didnt work. i removed the original, flashed yours. still have the undelivered message, the activation message. nothing is working, i cant figure it out. and when i called sprint, they reset my vm, so i lost messages and had to set up everything again...
FYI to Impaler, your VVM version in your sig works for those in areas where an official update has not rolled through yet.
Don't know if you are aware, but Sprint recently updated the VVM software to version T.5.1.0.48 (here in TX it was updated the last week of October). Note that Sprint CSR will not be able to help you reset it unless you are on a Sense ROM. Period.
Two options to fix on your non-Sense ROM... there is an updated .apk floating around on these boards (might need to PM someone for it). Get it and install via your file manager.
Or...
Other way is to nandroid your current ROM, then flash a Sense ROM like Fresh's most current. Then, update your PRL and Profile, then go into the VVM and press Menu and update Sprint VVM.
Then, either try to nandroid back to your original ROM and check to see if that does it (haven't tried that, but it might work)... or else... yes, you will need to pull the updated com.coremobility.app.vnotes from the Sense ROM and install the pulled .apk into your new ROM.
Hope this helps.
mr. implaler, I have used yours for the last weeks successfully, so thank you. I just ran into the same problem with the mandatory upgrade, and it is an update i did before I rooted my phone. the VM did work this morning on MUIU but i loaded MYN and that is when my issue started.
Hope someone can firgure it out
thanks again implaler
mine just actually updated and works and phone didn't unroot
vrundmc said:
Flashed your file...same issue...delay in setting up voicemail... Flashed and restarted. Even tried rebooting. No go. My activation message is stuck in the undelivered box.
Click to expand...
Click to collapse
Here is my solution.
http://forum.xda-developers.com/showthread.php?t=855545
I had 9016 in the blocked texts list. Hope this helps you.
Excellent...let me add to this...
I suppose using variations of ROMS that don't include VVM and block 9016 caused this issue.
You can unblock 9016 by going to your account online, under "My Devices," then "My Preferences." Scroll down to the "Limits and permissions" section. You will see the "Block Texts" link there.
vrundmc said:
Flashed your file...same issue...delay in setting up voicemail... Flashed and restarted. Even tried rebooting. No go. My activation message is stuck in the undelivered box.
Click to expand...
Click to collapse
tailsthecat3 said:
it didnt work. i removed the original, flashed yours. still have the undelivered message, the activation message. nothing is working, i cant figure it out. and when i called sprint, they reset my vm, so i lost messages and had to set up everything again...
Click to expand...
Click to collapse
Hmm... I still can't tell if this is a Sprint or a root issue....
alaman68 said:
mr. implaler, I have used yours for the last weeks successfully, so thank you. I just ran into the same problem with the mandatory upgrade, and it is an update i did before I rooted my phone. the VM did work this morning on MUIU but i loaded MYN and that is when my issue started.
Hope someone can firgure it out
thanks again implaler
Click to expand...
Click to collapse
No problem, glad it worked well for you
jedijackie said:
FYI to Impaler, your VVM version in your sig works for those in areas where an official update has not rolled through yet.
Don't know if you are aware, but Sprint recently updated the VVM software to version T.5.1.0.48 (here in TX it was updated the last week of October). Note that Sprint CSR will not be able to help you reset it unless you are on a Sense ROM. Period.
Two options to fix on your non-Sense ROM... there is an updated .apk floating around on these boards (might need to PM someone for it). Get it and install via your file manager.
Or...
Other way is to nandroid your current ROM, then flash a Sense ROM like Fresh's most current. Then, update your PRL and Profile, then go into the VVM and press Menu and update Sprint VVM.
Then, either try to nandroid back to your original ROM and check to see if that does it (haven't tried that, but it might work)... or else... yes, you will need to pull the updated com.coremobility.app.vnotes from the Sense ROM and install the pulled .apk into your new ROM.
Hope this helps.
Click to expand...
Click to collapse
Ok cool, well glad it worked for a few people

Connection issues with 4.4.4 H/K ROMS after updating.

I have the M8 HK device, updated with OMJs full firmware package. When i flash any of the 4.4.4 HK Roms i get the message in setup as shown in the attachments. Note the WiFi is on and connected. Any thoughts? Thanks
What have you tried so far?
So are you saying you only have this issue with Wi-Fi, or are you having problems with mobile data, as well? Are you sure the firmware update took?
Thanks for the replys, issue is with both WiFi and data, and only on H/K roms. Tried 3 differdnt H/K roms all with the same result. Tried a fresh firmware download and reflashed, still got the same.result. never had this problem before,,,im stumped
Tried a ruu?
##72786# and reset?
@tjeeeeee , Was going to try RUU, but figured id look for a simpler solution first.
@Magnum_Enforcer, ill give it a shot.
Thanks guys. Ill let ya know what happens
Magnum_Enforcer said:
##72786# and reset?
Click to expand...
Click to collapse
This would be AFTER i flash the rom, correct ? Thanks btw ?
drlzanej said:
This would be AFTER i flash the rom, correct ? Thanks btw ?
Click to expand...
Click to collapse
Yes.
I am getting this along with constant request to reboot to reactivate on my stock HK M8. I am on 4.4.4 as well. Had been fine till this afternoon then after a reboot in a theater this started to happen.
ok so I tried the ##72786# command and reset, no go bro. attached a couple of logcats to see if anyone can make heads or tails of it lol
drlzanej said:
ok so I tried the ##72786# command and reset, no go bro. attached a couple of logcats to see if anyone can make heads or tails of it lol
Click to expand...
Click to collapse
Did you delete anything related to the ItsOn app or service?
Magnum_Enforcer said:
Did you delete anything related to the ItsOn app or service?
Click to expand...
Click to collapse
Nope, didnt delete anything from any of the roms ive tried. Flashed straight out of the box. Even tried a third firmware flash with the same results. Kinda at a loss here. Dont want to try an RUU and vet stuck with no data or wifi.
Thing i dont get is why in settings and on the status bar it shows im connected but phone acts like its not. And ots only with HK roms. Weird huh?
drlzanej said:
Nope, didnt delete anything from any of the roms ive tried. Flashed straight out of the box. Even tried a third firmware flash with the same results. Kinda at a loss here. Dont want to try an RUU and vet stuck with no data or wifi.
Thing i dont get is why in settings and on the status bar it shows im connected but phone acts like its not. Weird huh?
Click to expand...
Click to collapse
Doesn't make any sense to me. ItsOn showed up a lot in those logs, which is why I asked if you removed anything related to it. The only thing I can think of is calling Sprint to reprovision your service but if your Wi-Fi is acting wonky too then I don't think that's going to help. Did you already try ##3282#? As a last resort I would run the applicable RUU for your device. Can't make things much worse than what they already are.
Magnum_Enforcer said:
Doesn't make any sense to me. ItsOn showed up a lot in those logs, which is why I asked if you removed anything related to it. The only thing I can think of is calling Sprint to reprovision your service but if your Wi-Fi is acting wonky too then I don't think that's going to help. Did you already try ##3282#? As a last resort I would run the applicable RUU for your device. Can't make things much worse than what they already are.
Click to expand...
Click to collapse
I give it a shot. If it doesnt work,.guess ill have to stick with the non-HK roms i guess. Thanks for tbe help Magnum.
drlzanej said:
I give it a shot. If it doesnt work,.guess ill have to stick with the non-HK roms i guess. Thanks for tbe help Magnum.
Click to expand...
Click to collapse
Yeah man, sorry I can't be of more help.
Magnum_Enforcer said:
Yeah man, sorry I can't be of more help.
Click to expand...
Click to collapse
All good man, @Magnum_Enforcer and @tjeeeeee did the best you could to help me out and thats what counts bud. I appreciate the advice. As I said, i can still run non-HK roms (which is just weird in its self ) and the phone still does what it needs to do i guess lol. If I figure it out ill post. Thanks again to you both for the assistance. Later,,,,,,
Just because I'm curious like no other by chance did you flash the non hk firmware by accident I stead of the hk since you use an hk device? Just tossing it out there.
tjeeeeee said:
Just because I'm curious like no other by chance did you flash the non hk firmware by accident I stead of the hk since you use an hk device? Just tossing it out there.
Click to expand...
Click to collapse
I actually had a similar thought earlier.
Magnum_Enforcer said:
I actually had a similar thought earlier.
Click to expand...
Click to collapse
It seems to fit all the problems

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