Help; the screen - XPERIA X1 Q&A, Help & Troubleshooting

Hello hello, for like 30 minutes ago something bad occured to my phone..
The screen got black, both in landscape and in normal mode.
For like a month ago I dropped the phone on the floor, and the landscape mode, when opening it I had to push it a little harder than normal, not that dangerous I thought, until now.
For like 30 minutes ago, I couldn't close the whole screen so I pushed it harder than normal and the problem occured, the screen got black.
The phone is turned on, I can hear sound from it by pushing the sound volume.
Please, does any1 have a clue what the problem is, or how to fix this?
Yours.

probably something similar
gl

DrakenKorin said:
probably something similar
gl
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Click to collapse
Thank you for the reply, but when I looked at it, they had a similar problem not exactly the same as mine.
They only have the problem when the screen is in landscape mode, I have the problem even if the keyboard is in or out..
I also noticed something, that the touch screen still works?
I can hear sounds when touching the screen.

Related

Broken Screen or?

About a month ago I got my Kaiser screen replaced as it was broken, now all of a sudden the screen is all whitish and I can hardly ready whats on it!
Is the screen broken again??
I'm fixing to replace the screen in a Kaiser i bought used with a broken screen. From the reading i've done, it sounds like one of the cables to the screen is loose. Trying pressing on the middle of your keyboard and see if anything happens. The big ribbon cable has a connector there.
hmmmm coming to think of it when I pressed the middle of the screen it used to do some funny effect (like when you press your TFT monitor) but now nothing happens!
Is your screen something like this?
jrask said:
Is your screen something like this?
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Click to collapse
last night i was woken up by a text, i looked at my phone and all of a sudden the screen went crazy. Started scrolling up and down (like a bad signal/wrong format ntsc/pal on a tv). Everything got all messed up and lines and dashes all over, kinda like your screen, it started acting wierder when i began applying pressure on the top of the device by the earpiece and d-pad. So i soft-reset the device and it was still doing it while boot up, leading me to believe it wasn't a software issue.
So in my half awake state i just left it on my nightstand. I woke up and its perfectly fine now, even when i press all around the screen.. wierd huh?
I didn't notice anything like you descriped, touch screen and everything else worked like before. Only the colors were like on the picture. Tried hard reseting but didn't help. Phone is still under warranty so sent it to be repaired, i can post what they did when i get it back.
Thanks jrask. Thats exactly how it looks.
I think i have some bad news for you, the screen was damaged and needed to be replaced. I think it was cracked under the frame.

[PROBLEM] Died?

Hey guys, I was wondering if somebody would be able to maybe help me diagnose the fault\problem part with my non-working diamond...
Basically I went to a club one night and the place was unbelievably steamy / humid. My phone was working one minute and then the next it wouldnt display anything on the LCD. The backlight was working however.
Since then I havent been able to get an image on the screen although when trying to turn it on, it seems to go through its startup sequence (backlight -> vibration -> beep (i think))
I havent had any power to the phone since a day after it broke (a few weeks ago).
I'd like to get it back working again but dont know exactly what part i would need to replace. I'm fairly competent with electronics .
Any help/advite would be appreciated!
Haha, ok that's odd...
I've plugged it into my pc to get some data files off about an hour ago.. forgot about it and just looked at it now and the screen is displaying!
It is displaying and accepting input although it was flickering at first (like pixel shifting). but i pressed the power button to standby the screen and pressed it again and the display is fine with no flickering ?
Ive moved the phone about and shook it quite hard to see if there's any loose connection but the display still seems fine..
Anybody have any ideas as to what it may be?
I'm not going to deem it as fixed until I know what the problem was/is lol
cheers guys
Ok screen actually keeps flickering nonstop, and sometimes 'fades away' to gray/white/black
comes back after a few seconds though
Looks like a faulty connector?

While on Call: Face keeps hitting Mute, etc.. HELP

I thought the screen shuts off when you're in the middle of a call (proximity sensor?). On the iPhone, when you're in the middle of the call, it shuts the screen off when its by your face just so you don't hit anything like mute, etc...
Any way to get around this? Thanks
Legaleye3000 said:
I thought the screen shuts off when you're in the middle of a call (proximity sensor?). On the iPhone, when you're in the middle of the call, it shuts the screen off when its by your face just so you don't hit anything like mute, etc...
Any way to get around this? Thanks
Click to expand...
Click to collapse
Mine shuts off the screen when your face is close to it.
Settings -> Call Settings, do you have Keep screen awake checked?
I don't see that option. Settings, then call settings... I see voicemail, call forwarding... That's pretty much it. Running Stock 2.1
Mine has done this a couple times now,i'll be talking to someone and all of a sudden start hearing beeps as if hitting the numbers on the keypad. First time it happened I thought it was the person on the other end but it happened again last night and I looked at the phone after I got off the call and it had #2* or something like that in the dialer so something is definitely weird here.
bluehaze said:
Mine has done this a couple times now,i'll be talking to someone and all of a sudden start hearing beeps as if hitting the numbers on the keypad. First time it happened I thought it was the person on the other end but it happened again last night and I looked at the phone after I got off the call and it had #2* or something like that in the dialer so something is definitely weird here.
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Click to collapse
are you using a screen protector/skin/case ... anything?
mine has never given a problem.
so far.
Maybe you have a really skinny head that's not passing the sensor?
nmesisca said:
are you using a screen protector/skin/case ... anything?
mine has never given a problem.
so far.
Click to expand...
Click to collapse
Nope, I imagine this will happen to everyone at some point though. It doesn't happen very often, it just out of the blue will happen one day. I guess the more you talk on the phone the more likely you will be to eventually experience it Maybe it has something to do with enabling the keypad? As that is what I did last night to punch in an extension.
This problem happened with my gf, when she had a droid. For some reason while she was talking on the phone the screen wouldn't always stay off and she would bump the on screen buttons with her cheek and end up usually trying to add a new caller to the call, thus muting whom she was talking to. She also had a lot of problems with the Capacitive touch screens, it wouldn't register half the time where she touched.
I've never had this happen to me, I doubt it actually will. It must be something related to how we hold our phones, and where it lines up to peoples differently shaped heads.
bofslime said:
This problem happened with my gf, when she had a droid. For some reason while she was talking on the phone the screen wouldn't always stay off and she would bump the on screen buttons with her cheek and end up usually trying to add a new caller to the call, thus muting whom she was talking to. She also had a lot of problems with the Capacitive touch screens, it wouldn't register half the time where she touched.
I've never had this happen to me, I doubt it actually will. It must be something related to how we hold our phones, and where it lines up to peoples differently shaped heads.
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Click to collapse
Never happened to me in 2-3 years with the Iphone. To act like it is happening because we are holding the phone wrong is a bit absurd, I mean it's not exactly a complicated process I will try and figure out what's happening, haven't paid much attention to it yet because I figured it was a fluke but it happened twice now and is happening to other people.
One thing I noticed last night was the phone screen was still blacked out while the beeps happened so it's not a sensor thing the screen is actually blacking out it's just being activated again by something that happens after it's off I assume.
I'm not using a case or anything. It NEVER happened to me with the iPhone, but it happens quite often with the Nexus One. VERY annoying... It should be like the iPhone, where when its by your face, it shuts off the screen AND disable the touch buttons below the screen.
I think its the touch buttons causing the problem... Because my screen does turn off when its by my face.
Legaleye3000 said:
I'm not using a case or anything. It NEVER happened to me with the iPhone, but it happens quite often with the Nexus One. VERY annoying... It should be like the iPhone, where when its by your face, it shuts off the screen AND disable the touch buttons below the screen.
I think its the touch buttons causing the problem... Because my screen does turn off when its by my face.
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Click to collapse
This is the behavior I experience with my nexus one (stock and custom roms). As soon as I place it near my face the proximity sensor turns off the screen.
The capacitive buttons below the screen are disabled when the screen turns off for me as well. I just called in to voice mail and hit every one while the screen was off due to the proximity sensor, not a single response from any button or the screen and no change in call status when I moved the phone away and the screen came back on.
krohnjw said:
This is the behavior I experience with my nexus one (stock and custom roms). As soon as I place it near my face the proximity sensor turns off the screen.
The capacitive buttons below the screen are disabled when the screen turns off for me as well. I just called in to voice mail and hit every one while the screen was off due to the proximity sensor, not a single response from any button or the screen and no change in call status when I moved the phone away and the screen came back on.
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Click to collapse
Yea it's some kind of fluke, It happens so randomly I am thinking it might be something to do with the internet connection like checking mail or maybe the GPS doing something that wakes up the buttons while the proximity sensor keeps the screen off because everything will be fine then all of a sudden it happens while the screen is still blacked out.
Sounds like a factory reset might fix this issue... definitely not normal behavior.
I think this is happening to a bunch of people. I don't think a factory reset would help. I think its a bug...
uansari1 said:
Sounds like a factory reset might fix this issue... definitely not normal behavior.
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Click to collapse
No it's not a normal behaviour you are correct however it's not anything a factory reset is going to fix either. It's some kind of software bug that once enough people experience it will get sorted, just a matter of time before enough people start complaining to bring it to attention of Google or HTC.
bluehaze said:
Never happened to me in 2-3 years with the Iphone. To act like it is happening because we are holding the phone wrong is a bit absurd, I mean it's not exactly a complicated process I will try and figure out what's happening, haven't paid much attention to it yet because I figured it was a fluke but it happened twice now and is happening to other people.
One thing I noticed last night was the phone screen was still blacked out while the beeps happened so it's not a sensor thing the screen is actually blacking out it's just being activated again by something that happens after it's off I assume.
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Click to collapse
Are you accidentally hitting the volume buttons on the side of the phone? It sounds like you might be turning the in call volume down, thus leading to it being muted.
^^ No... My face actually hits the mute button. I then have to click the mute button with my finger once i realize the person can't hear me and then they start hearing me again after I click it.
It happens with other buttons on the screen too.
Legaleye3000 said:
^^ No... My face actually hits the mute button. I then have to click the mute button with my finger once i realize the person can't hear me and then they start hearing me again after I click it.
It happens with other buttons on the screen too.
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Click to collapse
Figured I would ask... I sell cell phones, and I get about 1 person a day in that has muted their in call volum by accidently hitting the volume toggle button without knowing it... all different phones (BB's are the worst!).
Anyways, my proxy sensor works perfect! I even just tested it a bit, and it senses a single finger tip starting about 1" away from the screen anywhere along the top of the screen... worked on both the left and right side and everywhere in between just fine.
I use my phone a lot at work in call (calling in to CS, calling the manager, etc) and have not had a single proxy sensor issue in the week I have had my phone.
bluehaze said:
No it's not a normal behaviour you are correct however it's not anything a factory reset is going to fix either. It's some kind of software bug that once enough people experience it will get sorted, just a matter of time before enough people start complaining to bring it to attention of Google or HTC.
Click to expand...
Click to collapse
May not be normal, but its not a bug that seems to be effecting all phones. Same thing that not everyone is experiencing random touch events, 2g/3g toggling, or dust/dogfooding. To say every phone has this problem because you do is simply short sighted.
bofslime said:
May not be normal, but its not a bug that seems to be effecting all phones. Same thing that not everyone is experiencing random touch events, 2g/3g toggling, or dust/dogfooding. To say every phone has this problem because you do is simply short sighted.
Click to expand...
Click to collapse
LOL shortsighted eh? It's a bug it will happen to more and more people eventually and you will see, i'm sure it will happen to you eventually as well. Only thing shortsighted is your reply.
Good day to you sir.

something weird happens when my phone attenuates its screen [Please read]

Hi i saw a couple of days ago that my N1 do something odd when turning the screen to sleep mode, sometimes (not always) some thick and soft colored lines (light green or light red) appear and dissappear VERY quickly in the bottom of the screen... is this a normal behavior? Whut should i check to see if my screen is going to fail?
my screen works perfectly but... i really dont like this behavior
I have seen that too a few times; just don't give it too much importance.
Hey Fran!
I see you are latin american just like me!
If you like, you can ask for me messenger so we can chat about cellphones
Dude, im a little paranoic, does this happens very often to you?
have anyone faced this trouble too?
I just noticed this same thing last night. it happens maybe once every 6 times you turn off the screen. it happens on the bottom part of the screen.
however one observation, this does NOT happen if you are viewing the lock screen and then turn off the screen. it only happens when viewing the homescreen, or web browser, etc.
so because of this fact, it doesn't happen all the time, nor on every screen, so that tells me it might be some type of software glitch or power glitch. I don't think this means our screens are failing.
this is a VERY difficult issue to notice.
Thanks for answering Roger!
Im a little bit uncomfortable with this issue because it makes me think that my phone's screen will stop working any time... i may say that i have noticed that this is happening more often now than before...
I hope im just being paranoic about this!!

Milestone Touch Screen acting wierd

well when im only using touch keyboard the corners and edges dont work
P,L Backspace, Go, The whole bottom, A, i
Its a common problem. I had the same. Unfortunately your touch screen is dying. Replace.
Sent from my Milestone using XDA App
Welcome to the club, apparently some people fixed it by warming their phone, putting it in rice, or replacing their digitizer.
i have another kind of problem: sometimes the screen begins it's own life, like somebody quickly touching it (solves with on/off button).
And sometimes i touch it in some point, but it thinks, that i touch it in another.
Disappointing, but not annoying.
well it seems to be working fine now
0667 said:
i have another kind of problem: sometimes the screen begins it's own life, like somebody quickly touching it (solves with on/off button).
And sometimes i touch it in some point, but it thinks, that i touch it in another.
Disappointing, but not annoying.
Click to expand...
Click to collapse
happens to me EVERY week
0667 said:
i have another kind of problem: sometimes the screen begins it's own life, like somebody quickly touching it (solves with on/off button).
And sometimes i touch it in some point, but it thinks, that i touch it in another.
Disappointing, but not annoying.
Click to expand...
Click to collapse
Got the exact same problem, send it for repair. Apparently they found corrosion in my internals, though I really have no idea how liquid got in there. There is no spillage or any sort happen to my phone.
Oh well that means goodbye to my Milestone and back to stone age for awhile.
I had this same problem a week ago, and it happened all day long. It happened that my screen was wet (don't ask me how, I don't know), and now it's working just fine
Well if your touchscreen are not responding well to your touch, or if you feel that a ghost has been playing around on it (eg. "like somebody quickly touching it"), then it's a symptom that the touchscreen is faulty and it's time to replace the digitizer or buy a new phone
I faced the same problem sometime. In this case, reboot the phone may fix this problem.
If it doesn't work, I think you have to replace the touch screen.
nowforever said:
I faced the same problem sometime. In this case, reboot the phone may fix this problem.
If it doesn't work, I think you have to replace the touch screen.
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Click to collapse
+1
Had one issue like this in 3 months, 1/5th from the top of the screen wouldn't respond anymore, no matter the program. The issue went away after rebooting the phone.
I am facing the ghost touch problem or the right side is not working at all. First time, it started on it's own but last night, while it was connected to the PC the nightmare began. I don't know what the heck should I do, because I don't have money to spend on new digitizer. Last time the problem was solved by letting the phone in a dry place (it wasn't dropped in water or so). I hope this time will work too... BTW, pressing the on/off button seems to fix the issues for ~3-4 seconds. Anyway, Moto sucks .
neato4u said:
Well if your touchscreen are not responding well to your touch, or if you feel that a ghost has been playing around on it (eg. "like somebody quickly touching it"), then it's a symptom that the touchscreen is faulty and it's time to replace the digitizer or buy a new phone
Click to expand...
Click to collapse
Are you sure this isn't the flex cable problem?
If it is the flex cable problem, where can be found to buy and replace? Because I am sure that is less expensive than replacing the whole digitizer.
I had the same problem, but it's more than a month that I recharge battery with a Samsung wall charger (700mAh power), it completely desappear.
One week ago I charged the battery with the USB cable and the problem reappear, desappearing only after a reboot.
It's NOT a flex problem for sure, our phone is very susceptible of current variations when charging. If the problem still remains after unplug and reboot, I suggest to try with another battery.

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