Camera Error... is this just me - XPERIA X1 Q&A, Help & Troubleshooting

Whenever I try to use the camera I get this error
Unable to start. Exit some running applications and try again.
I haven't been able to figure this out, its been this way since forever, now the camera does work if I just turn on the phone and start it up straight away. As soon as I close the camera thats what I get. Nothing appears to be running other than the usual stuff, the today screen for instance, but no applications.
Now do take note I have no micro sd card in the phone at the moment, do you think that could be the problem. Don't see how though.
I haven't really changed much on the phone since getting it but add some pannels. Its been unlocked with HARD SPL, as the phones from Singapore and I'm in New Zealand. Hm, any help more than welcome its really a pain.
I can live wthout a camera, seeing as my previous smart phone didn't have one. I think its more a, I don't like the fact my x1 is having problems kinda thing.

ah yes, i get this bug all the tym (but i have anotha fone 4 camera so its ok)
the only "fix" i've seen is soft reset, or HTC camera

Well at least I'm not alone in the bug.
Its obviously a software fault. I wish I read about it before I spent so much, then would have saved a bit more and gone for the X2

by HTC camera do you mean an HTC camera application? If so do you know where to get it.
Trying to avoid hitting my phone with a hammer to see if that works.

My cam doesnt gives any error but the images are a bit fuzzy/blurry

Related

Camera.exe keeps disappearing

Can anyone tell me what's going on with my XDA2i pls. It's been very stable for the past 6 months which is the last time I Sprite backuped. But last week the camera disappeared and Windows media player appeared on the camera button. So I thought I would re-install the ROM then restore from the June Sprite backup - remember I have been using the camera which must have been on that backup.
After the ROM install, the camera is there and working, but if I try to then do a restore from the Sprite backup, the camera is removed.
Thanks
Mike
search it at here, im sure you'll find any camera software to install....
if you need something great camera application, try CoolCamera at www.ateksoft.com
you can do it! Mike!
thanks
Thanks Clustered .... I will definitely try that camera app, - does it improve the quality of the images (I find them much worse than the supposedly poorer camera in my old XDA 2)
I have since discovered that the camera app is not being removed (there are still 4 camera related files in the Windows directory), but all reference to these are being removed somehow, so that the camera program is not visible in the 'Programs' section, nor is it associated with the camera button on soft boot.
I have temporarily got round the problem by placing the camera.exe icon in the SPB Today function, so at least I can get it started with the stylus
Any clues .... should I be looking at some registry entries.
By the way .... ironically I would like to reprogram the default for the camera button to scroll-down which I use in microsoft reader. Do you know how I could do this (tried Vito button mapper yonks ago but it seemed to cause quite a few problems)
Thanks
Mike
I had this, do you find the battery is discharging at a quicker rate??
The history with mine was it lost the cam function swapping to WMP on the button. Only way to cure it was to hard reset.... of course it would go and do the cam fail just when i had got everything set up and running nice for a few months. I found as it went further down the line that using the back up i had would instigate the cam error quicker than if i didnt.
It started to do it more and more. So i sent it back, they said all fixed. of course it wasnt 'cos the internal battery had discharged thus doing a hard reset clearing the error
Finaly on the 3rd return they did a board swap... which meant i had to get tomtom to re do the activation codes for me.
Load of hastle but it hasnt been a problem in 3 months now.
Aaargh ! yes that's exactly what's happening - battery running down quickly, so I just ordered a coupla new ones (fortunately didn't pay the O2 price of £39 and have ordered from Hong Kong at about a fiver).
Sounds like it isn't worth me returning it to O2, as a board swap would cost a lot - it's 13 months old now
Interestingly though ..... a hard reset puts it right, but as soon as I restore data and programs from a Sprite backup, the problem is back. And yet the Sprite backup was done back in June when I definitely wasn't having this problem. And an earlier backup does not cause it. Does it seem possible that one of the applications we are using has a time -related problem? Only thing I can think of recently was the British summer time auto correction.
Thanks
Mike
dont worry bout it being 13months old they got 2 yr warranty!!!! get it down to them now. you will get it sent off, if they dont replace the board, call the number for the repair company as soon as you get it back, tell them its doing the same (as you can tell from my post before the prob clears n they just turn it round) they send you a package and you send it off as a bouncer, give then a fault report, they will swap the board.
make a note of all yer device info, imea, mac address etc. to confirm the board has been replaced.
i put a pen mark on the warranty void sticker under the battery covering the screw to see if they went inside.... they didnt the first times it went back.
if you have tomtom you will need to scan n send them a copy of the board change document to get your codes reset, also send them the device code tomtom gives you when you try to run it. they require that. it took them about 5 days to sort out at tomtom
You know what gets me about this place is i could have just said send it back but i prefer to give folks as much explination... like i would in return.... unlike i have had on posts ive made where folks have said post it in the right section etc.... not telling me where or assuming you understand all about reg editors or rom changes..... following link from page to page is so frustrating... sorry rant over now
hope you get it sorted soon.,... wish i could get my Q's answered.
Thanks mate .... I'll do all that. Fortunately I can afford the time, as I've got a couple of working XDAII that two of our guys ditched in favour of execs, so I'll just set one of those up until they sort the XDAIIi
Thanks
Again
Mike
Me too
Hi Guys
You have described exactly what happened to me. I use a Motorola BT head set (820 I think) and the tom tom navigator 3 with BT satelite reciever.
I gave up in the end. It seemed to be due to the BT stack or somthing to do with the Tom Tom BT drivers. I have 2 xdaIIi's and I now use one as a gps only (does not even have a sim card) and the other one as a phone (with the Motorola head set) I dont have any problems.
If I try to use two BT items together..... with in about one week the moment i loose the camera and the battery lasts about 6 hours from full.
If I remember correctly the head set would stop working or lock up the phone, you then have to do a soft reset then the camera goes etc etc.
I can tell you I am absolutley fed up with BT I am yet to come across a BT anything that works first time every time. Even if it does work today, tomorrow who knows if it will work. The reason i am looking athe postings is because my new £400 Garmin Nuvi 660 wont connect to the XDA!!**!^%$!£"
Any way best ot luck, you are going to need it.
Hmmmmm .... don't think it's bluetooth, as I don't ever have it switched on - I prefer to use the bog standard handsfree speaker kit and don't use GPS/TomTom.
Plenty of things lock up the phone though :-(
I've gone back to my XDA II and ya know what .... I prefer it. The quality of colour saturation on the screen is much better - OK it's not quite as bright as the XDA IIi but the latter is not really any good itrself on a bright day.
.... and the camera in the II is just a gem - OK only 640k but the way it renders the image is just like silk compared to the naff camera in the IIi
... and I'm not really gonna miss the wifi, and I never really bothered using IE in landscape.
So I think I'll stick with the old II and see what you guys think of the Orbit (?) when it comes along
Mike
Well.... great service (eventually) from O2. They sent me a replacement without even waiting for the faulty XDA2i. Bad news is they sent an XDA2s ....but they then sent an XDA2i the next day. It's not brand new but presumably it's been 'reconditioned'.
Charged it up, did a hard reset - camera was there OK. Did a Sprite restore from a known good time (last June). But camera had disappeared again
I guess it's remotely possible that they have sent me the one that Richard (?)returned but I think he said they'd definitely done a board swap on his.
Despite the good advice on here, I'm still inclined to thhink this may be a software conflict problem rather than a hardware issue. And somehow it seems to be connected with time. I had not installed anything new when I suddenly lost the camera about 3 weeks ago. I'm restoring from a Sprite backup that definitely was not displaying any problems when I made it.
Regards
Mike
my cam issue would come back if i used a restore from a good point too. But that was on the old board. Ive just done a full clean install of everything and its seems to be ok. I did wonder is some gimp out there had writen some kind of virus that i had got somehow.
It might be the startup programs/services...
Try checking the Camera_Detect.lnk if it's functioning normally...
Although I'm really not sure if it is the cause but I have a similar problem but not with the camera...
Rather, it's the rotatescreen icon...
I hard reset and the icon is there but when I have installed programs it disappears once I soft reset... not sure which of the programs installed overrides the icon startup...
But I think it's during the startup that somehow make these services (camera, screen rotate, etc.) fail to run because some of the programs might be clashing with them on startups/bootups/soft reset...
I think you might be correct, as the replacemnt XDA2i that O2 sent displayed exactly the same problem when I put all my stuff back on it, but after another hard reset I put just a limited range of utilities back on, and so far in a week or so, it has been faultless
Mike

[PROBLEM] Camera autofocus not working

The camera autofocus indicator is supposed to turn green and then the pic will be taken. This happened the day i bought the cell. I changed to different shoot options and it worked.
At night i installed world card mobile, used it to recognise a business card. the autofocus feature worked and it recognised perfectly. i tried again with the same card, but this time the app hung and i had to do soft reset. I didnt use the camera again till the next day.
And thats when i realised that the autofocus feature was no longer working. The camera will make the focusing noise, the screen gets brighter, the navigation wheel lights up, but the white brackets do not turn green. Instead they display a red cross.
Having searched the forums, i found a few threads describing the same symptoms, but no solution. Someone mentioned using the camera application 6.01 from BEPEs rom... that didnt work for me.
I have done a hard reset using the original stock rom, latest shaks rom and duttys rom and bepes 0.99d rom... No relief...
Stock
ROM - 1.93.720.2 WWE
date - 8/7/08
Radio - 1.00.25.07
Protocol - 52.29.25.12G
DIAM140 64M
SPL-1.93.0000
I have the 2g EDGE only diamond.
Its under warranty, hopefully they will replace the cell, but i would prefer if a solution could be found. If possible, can some one who doesnt have this problem upload their camera.exe? Or am i being naive in assuming that simply replacing the camera.exe will solve my problems?
Thanks in advance,
Amith
Well, since you already tried to hard reset your device (multiple times even) and still it doesn't work, then you surely can rule out that it's a software problem...
I think you broke it my friend
If I was you I should go to the store where you got it since you have warrenty and all... One tip: flash your phone to the original rom (the rom you had when you bought it). If they see another rom on it, they probably won't help you
I had flashed it to the stock rom from the htc india site in the morning. Went to the shop in the afternoon. Today being a holiday, the shop was closed. Came back disappointed. Tried taking pics with the camera throughout the day. The focus only showed a red cross and the pics were clearly out of focus... And then...
It starts working again! On its on. I mean, I was hopeful something like this might happen, so I was trying taking pics every hour or so. And all of a sudden, the autofocus is back on. I took some 15 pics one after the other, only 1 pic [somewhere in between, dont remember which one] displayed the red cross, but even for that pic, the focus was proper...
The phone has had the stock rom for some 10 hours now. I dont know what caused the problem or what rectified it... I think i will play with it for a few more days, if it happens again, am going back to the shop.
Strange, eh??
strider.am said:
I had flashed it to the stock rom from the htc india site in the morning. Went to the shop in the afternoon. Today being a holiday, the shop was closed. Came back disappointed. Tried taking pics with the camera throughout the day. The focus only showed a red cross and the pics were clearly out of focus... And then...
It starts working again! On its on. I mean, I was hopeful something like this might happen, so I was trying taking pics every hour or so. And all of a sudden, the autofocus is back on. I took some 15 pics one after the other, only 1 pic [somewhere in between, dont remember which one] displayed the red cross, but even for that pic, the focus was proper...
The phone has had the stock rom for some 10 hours now. I dont know what caused the problem or what rectified it... I think i will play with it for a few more days, if it happens again, am going back to the shop.
Strange, eh??
Click to expand...
Click to collapse
I guess miracles do exist
Hope it stays in a working state! But you should go to the shop nonetheless, having it checked out... while you still have warranty
sonnybravo said:
I guess miracles do exist
Hope it stays in a working state! But you should go to the shop nonetheless, having it checked out... while you still have warranty
Click to expand...
Click to collapse
make sure u reflash the original SPL too, otherwise you warranty will be voided
mugglesquop said:
make sure u reflash the original SPL too, otherwise you warranty will be voided
Click to expand...
Click to collapse
Good point, 4got to mention that
as luck would have it, the autofocus aint working again... though there is some interesting news...
http://wmpoweruser.com/?p=3273
as per the above link, the touch pro received a minor rom upgrade that includes fixes for
The display of TouchFLO 3D sometimes may appear cracked.
When taking a picture, the auto focus function may malfunction in some circumstances.
In some circumstances, the preview screen will become black after taking picture.
In some circumstances, the device may hang while loading TouchFLO 3D.
Click to expand...
Click to collapse
is it possible to somehow find out what the fix was? maybe someone with a touch pro could download the rom and post its camera.exe?? maybe i should start a thread in the touch pro forum pointing to this post and request help there? what do you guys feel?
i took the cell to the vendor, he couldnt figure anything out. he said i was the first one to present this problem to him. the only option left for me is to take it to the service center where it will remain for atleast a week as per the vendor
Auto focus Polaris
I do have the same problme as you do. I tryed several things to repare this autofocus problem, but nothing is working! I m really disapointed in HTC. If they cant make a good auto focus, why do they try it!! I can't make good photos anymore with my Polaris, so i hope that this(touch pro file) will help to create a solution. I will not bring my polaris back to Htc because i dont want to lose all my progs and files!! Please find a solution !!! If it is a hardware problem HTC SUCKS!!!
Thanks for all!!

[Q] Does the camera still work ?

Hello all,
This morning i tried my camera on my diamond, but when i launch the camera app, it gives me black screen. That's so weird. I reinstalled the rom, did hard reset, but get same result. So i want know if that is software issue or hardware issue. If it's a hardware issue, will the camera app launches or not ? Thank's !
So i installed new rom, and when i try to take a picture with camera, it says this "Unable to capture photo. Unable to get frame data from camera device"
What does this mean ? Please help !
Have you tried modifying the option "Encode photos in portait mode" in Advanced config? It causes problems.
If it isn't that, I guess it is a hardware fault. Restore original ROM and send it to repair.
I ain't advanced config...I searched in google after getting the error messae above, i found many people with this issue, some solved it by installing original rom or diff ones. I tried that, but same result, that's weird. Also i can't send it to repair because i ain't guarantee anymore :S
Up..is there anyone ?
Not very helpful, but do you get LESS than a year warranty on yout location?
Have you tried switching between the rear and front camera?
I bought this phone from somebody, and the guarantee is dead at the moment. the camera worked fine for 2 weeks, now i don't know what happen.
@colossuss : Already did it, but got same thing, a black screen
Another up...
I had the same problem. Hard resets and reflashing did not help, luckily I had warranty left. My impression of this phone so far (both my own and from forums) is VERY bad and this is the last time I buy from HTC.
Pff sound sucks, camera is ****ed up...i'll not buy from htc anymore too.

My camera software broke in a very weird way...

Hey guys, I wanted to test out the cam on my Diamond yesterday and noticed something very peculiar. I don't use it usually, I reserve that honour for my Nikon D300, but I wanted to check how well it did video and came accross this:
http://thumb.phyrefile.com/i/ic/icebone/2009/03/04/****edupcameradiamond.jpg
It looks like the Bayer pattern interpolation got screwed up somehow. Is there a way to fix this without flashing the phone or sending it back to the shop? I just got it after waiting 4 months and don't want to part with my baby. God knows how long they'll be fiddling with it...
Cheers.
Phew, hard reset fixed it, now to restore everything back to its former glory.
Lock, please.
Nope, it's back.... It came back about an hour after the hard boot, I removed all software, it was gone this morning, now it's back. What the bloody bleep?
Can't help you with the camera but I do recommend ppcpimbackup to backup messages, contacts etc. It's an exe you should always have on the internal storage card, no need to install or anything. That way you can restore even if you have no computer at hand.
Thanks, getting.
It's more likely hardware problem...
yep hw trouble, no doubts, it can change itself, there must be something deeper
Both cams do the same, so it's not the sensor, but somewhere in between it and the display. Like I said above, most likely Bayer pattern interpolation gone wacky. It seems to fix itself after a soft reset (not shutdown and restart), so I'll just use that whenever I need to make a video.
Here's a little video so you can all laugh at me.
http://www.youtube.com/watch?v=c6bUjpKkYM0

Camera stopped working

When i open the camera application it just closes it self...
It did this once a couple days ago, so I turned the phone off and on and all was okay, but now it doesnt work at all, the app just opens and closes instantly.
ETA: its on a HD7, any ideas why it would be doing this? I dont want to have to do a hard reset
Well I gave up and did a hard reset... still doesnt work.
Today I downloaded the HTC flashlight app and my camera quit working. I removed the app and turned the phone off. Turned it on and still no camera.
...
I removed the battery and also found the SIM card was not all the way in, adjusted the card position installed the battery and my camera works again. I will reinstall the HTC flashlight again to see if it had anything at all to do with the problem.
Tried taking battery out and taking the SIM back out and putting it back in. its been hard reset too, still no joy... Guess I will be getting it repaired then
Camera not working
Same problem and the hard reset is not helping, i am too far from worrenty support in iraq!
Hi, I had the same problem and I took it to TMobile tech support. They replaced it.
I am again unable to get the camera to open.Suppose it is time to send it in for service
Me too. I have been without camera funtionality for some time now. I reckon since the MS update that came thru. Hopefully the full NODO update might kick it back into action?
Nothing to do with the update, you going to have to send your phone in
I just got mine back, camera works now. They didnt fix my other complaints though (Lacqure flaking off the kick stand, chrome coming off the camera button and the dodgey fitting back cover) O2 tried telling me its not covered by warranty. Useless idiots.
Its got nothing to do with the rom or any update and software , i had the same problem n i did a lot of tests on the software but no luck !
then i opened the top back cover of the hd7 , removed battery , open top 6 screws , (no need to open the bottom cover and 2 screws with void label ) , gently remove the plastic cover , you will see the camera module there push it down to the board and youll hear a click , ITS OK NOW
I had this problem aswel with my unbranded HD7.
You've got two options:
-Hard reset 3 times
-Soft reset 3 times
I've had this problem about 4 times.
This first time I hard reset 3 times, then it was fixed.
After that I kept soft resetting and apareantly soft resetting 3 times seems to fix it for a while.
Well after a couple of months of camera problems I finally gave up and used the warranty, new phone on the way. I installed the updates prior to giving up, they did not help. I did not check the camera module perhaps that would have fixed it but I just think it is something that should fall upon the sholders of the manufacturer and not the end user. Wonder how much it will cost to have the ghost armor installed on my new phone that I did not consider....

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