Hello all,
This morning i tried my camera on my diamond, but when i launch the camera app, it gives me black screen. That's so weird. I reinstalled the rom, did hard reset, but get same result. So i want know if that is software issue or hardware issue. If it's a hardware issue, will the camera app launches or not ? Thank's !
So i installed new rom, and when i try to take a picture with camera, it says this "Unable to capture photo. Unable to get frame data from camera device"
What does this mean ? Please help !
Have you tried modifying the option "Encode photos in portait mode" in Advanced config? It causes problems.
If it isn't that, I guess it is a hardware fault. Restore original ROM and send it to repair.
I ain't advanced config...I searched in google after getting the error messae above, i found many people with this issue, some solved it by installing original rom or diff ones. I tried that, but same result, that's weird. Also i can't send it to repair because i ain't guarantee anymore :S
Up..is there anyone ?
Not very helpful, but do you get LESS than a year warranty on yout location?
Have you tried switching between the rear and front camera?
I bought this phone from somebody, and the guarantee is dead at the moment. the camera worked fine for 2 weeks, now i don't know what happen.
@colossuss : Already did it, but got same thing, a black screen
Another up...
I had the same problem. Hard resets and reflashing did not help, luckily I had warranty left. My impression of this phone so far (both my own and from forums) is VERY bad and this is the last time I buy from HTC.
Pff sound sucks, camera is ****ed up...i'll not buy from htc anymore too.
Related
Hi Guys,
My apologies if this has been posted already, but I couldn’t seem to find anything on it.....I have had my Diamond for about 2 weeks and the camera hardly ever works. 90% of the time when i start it all i get is the Photo logo and then a blank screen. If i push the capture button, a few seconds later I get the error "Unable to capture photo. Unable to get frame data from camera device". I have done the latest HTC official update to ROM 1.93, I have soft reset and hard reset and no luck Sometimes if I do a soft reset it will work for a little bit and then just stop working again.
Any advice would be greatly appreciated!!
Thanks
Grim
you may need to install one of x-dev custom ROMs, or try hard reseting your diamond. if the problem still exist after Hard Reset, probably it is hardware trouble.
read read and read before you install Cooked roms from xda-developers. you need to do HardSPL before instaling any other ROMs
Thanks for the response!
I have hard reset the device a few times, and no luck. I dont reallt want to install a cooked ROM, I dont think I can handle it to be honest. I will take it that it is a Hardware fault and I will be sending it back tmrw. Thanks again!
Hi Grim! I have the same problem. I've installed 1.93 official ROM and even SwiftBl 7.5, I've upgraded my Radio From .05 to .08 , but my camera is still like yours.
Have you find a solution? Did HTC service Center change your device?
Thanks..
İ have the same problem and could not find a solution for it...
Dear All,
I have same problem. Camera crashes after 1 or two photo. I have black screen.
Tried many Rom's. no fix .
How could you fix ?
anyone got a solution for this problem?
is the diamond camera hopless?
no solution for this error till now?
This issue realy bugs me now. Every time I've change the OS it work for a bit then it dies. realy anoying. Anyones suggestion may be usefull.
If it is the hardware - is it the camera? Could it be just gone loose?
There´s few steps to take.
If camera works sometimes, I think, it´s not a camera problem on itself.
(IF YOU HAVE ACCESS TO PARTS AND YOU KNOW WHAT U`RE DOING)
Try this:
Exchange flex and flash (use official RUU htc).
Or:
Put phone inbootloader, disconnect flex from board (while working and booloader on) and flash.
If everything else fails, I´m affraid the PCB has internal flash IC problems.
Dont have parts but will open it and check flex. If flash is gone how come mtty does not flag some segments as bad. Checking around the web looks like I am not the only one with this problem.
all you Coders... please help us with the camera issue.
Hey guys..
this camera for touch diamond is screwing..
tried various methods.. flashed everything possible..
still no luck..
if any xda user outthere.. who has the solution for this problem..
please help up..
my device is out of warranty..
thanks
I've found out if you take the battery out for 10 secs and put it back the camera works again untill you run another app. It feels like as soon as you run something else with camera it is screwed!
The camera autofocus indicator is supposed to turn green and then the pic will be taken. This happened the day i bought the cell. I changed to different shoot options and it worked.
At night i installed world card mobile, used it to recognise a business card. the autofocus feature worked and it recognised perfectly. i tried again with the same card, but this time the app hung and i had to do soft reset. I didnt use the camera again till the next day.
And thats when i realised that the autofocus feature was no longer working. The camera will make the focusing noise, the screen gets brighter, the navigation wheel lights up, but the white brackets do not turn green. Instead they display a red cross.
Having searched the forums, i found a few threads describing the same symptoms, but no solution. Someone mentioned using the camera application 6.01 from BEPEs rom... that didnt work for me.
I have done a hard reset using the original stock rom, latest shaks rom and duttys rom and bepes 0.99d rom... No relief...
Stock
ROM - 1.93.720.2 WWE
date - 8/7/08
Radio - 1.00.25.07
Protocol - 52.29.25.12G
DIAM140 64M
SPL-1.93.0000
I have the 2g EDGE only diamond.
Its under warranty, hopefully they will replace the cell, but i would prefer if a solution could be found. If possible, can some one who doesnt have this problem upload their camera.exe? Or am i being naive in assuming that simply replacing the camera.exe will solve my problems?
Thanks in advance,
Amith
Well, since you already tried to hard reset your device (multiple times even) and still it doesn't work, then you surely can rule out that it's a software problem...
I think you broke it my friend
If I was you I should go to the store where you got it since you have warrenty and all... One tip: flash your phone to the original rom (the rom you had when you bought it). If they see another rom on it, they probably won't help you
I had flashed it to the stock rom from the htc india site in the morning. Went to the shop in the afternoon. Today being a holiday, the shop was closed. Came back disappointed. Tried taking pics with the camera throughout the day. The focus only showed a red cross and the pics were clearly out of focus... And then...
It starts working again! On its on. I mean, I was hopeful something like this might happen, so I was trying taking pics every hour or so. And all of a sudden, the autofocus is back on. I took some 15 pics one after the other, only 1 pic [somewhere in between, dont remember which one] displayed the red cross, but even for that pic, the focus was proper...
The phone has had the stock rom for some 10 hours now. I dont know what caused the problem or what rectified it... I think i will play with it for a few more days, if it happens again, am going back to the shop.
Strange, eh??
strider.am said:
I had flashed it to the stock rom from the htc india site in the morning. Went to the shop in the afternoon. Today being a holiday, the shop was closed. Came back disappointed. Tried taking pics with the camera throughout the day. The focus only showed a red cross and the pics were clearly out of focus... And then...
It starts working again! On its on. I mean, I was hopeful something like this might happen, so I was trying taking pics every hour or so. And all of a sudden, the autofocus is back on. I took some 15 pics one after the other, only 1 pic [somewhere in between, dont remember which one] displayed the red cross, but even for that pic, the focus was proper...
The phone has had the stock rom for some 10 hours now. I dont know what caused the problem or what rectified it... I think i will play with it for a few more days, if it happens again, am going back to the shop.
Strange, eh??
Click to expand...
Click to collapse
I guess miracles do exist
Hope it stays in a working state! But you should go to the shop nonetheless, having it checked out... while you still have warranty
sonnybravo said:
I guess miracles do exist
Hope it stays in a working state! But you should go to the shop nonetheless, having it checked out... while you still have warranty
Click to expand...
Click to collapse
make sure u reflash the original SPL too, otherwise you warranty will be voided
mugglesquop said:
make sure u reflash the original SPL too, otherwise you warranty will be voided
Click to expand...
Click to collapse
Good point, 4got to mention that
as luck would have it, the autofocus aint working again... though there is some interesting news...
http://wmpoweruser.com/?p=3273
as per the above link, the touch pro received a minor rom upgrade that includes fixes for
The display of TouchFLO 3D sometimes may appear cracked.
When taking a picture, the auto focus function may malfunction in some circumstances.
In some circumstances, the preview screen will become black after taking picture.
In some circumstances, the device may hang while loading TouchFLO 3D.
Click to expand...
Click to collapse
is it possible to somehow find out what the fix was? maybe someone with a touch pro could download the rom and post its camera.exe?? maybe i should start a thread in the touch pro forum pointing to this post and request help there? what do you guys feel?
i took the cell to the vendor, he couldnt figure anything out. he said i was the first one to present this problem to him. the only option left for me is to take it to the service center where it will remain for atleast a week as per the vendor
Auto focus Polaris
I do have the same problme as you do. I tryed several things to repare this autofocus problem, but nothing is working! I m really disapointed in HTC. If they cant make a good auto focus, why do they try it!! I can't make good photos anymore with my Polaris, so i hope that this(touch pro file) will help to create a solution. I will not bring my polaris back to Htc because i dont want to lose all my progs and files!! Please find a solution !!! If it is a hardware problem HTC SUCKS!!!
Thanks for all!!
Hi all,
I have a problem where I launch the camera and only get a black screen but no view, I get the icons and they work, I just don't see anything else! I doesn't matter whether I use the front or back camera, the same thing happens. I have re-flashed the original generic rom and that's not cured it. If I flash a Touch flo rom I get the message 'failed to initialize camera' I assume this is a software issue as I can't see a hardware issue affecting both cameras?
Any ideas on how to fix this?
Thanks
Camera fault - Same issue here -> resolved
Hi I had the same issue with the X1: front and rear camera remained black. I used to do a weekly flash so I thought I brickflashed it. But I returned it to the shop and they sent it in to SE. 3 weeks later I picked it up from the shop and surprise surprise, SE REPLACED IT. I hope you still have guarantee on yours. Be sure to stockspl and reinstall your provider's rom, I did it by using the SE update utility. So it seems to be an irreparable (is that english?) hardware fault. SE I love you. Thread can be closed I guess if we do that here. I'll flash a 6.5 or 6.51 clean w/o touchflo now.
Regards, illman
Whenever I try to use the camera I get this error
Unable to start. Exit some running applications and try again.
I haven't been able to figure this out, its been this way since forever, now the camera does work if I just turn on the phone and start it up straight away. As soon as I close the camera thats what I get. Nothing appears to be running other than the usual stuff, the today screen for instance, but no applications.
Now do take note I have no micro sd card in the phone at the moment, do you think that could be the problem. Don't see how though.
I haven't really changed much on the phone since getting it but add some pannels. Its been unlocked with HARD SPL, as the phones from Singapore and I'm in New Zealand. Hm, any help more than welcome its really a pain.
I can live wthout a camera, seeing as my previous smart phone didn't have one. I think its more a, I don't like the fact my x1 is having problems kinda thing.
ah yes, i get this bug all the tym (but i have anotha fone 4 camera so its ok)
the only "fix" i've seen is soft reset, or HTC camera
Well at least I'm not alone in the bug.
Its obviously a software fault. I wish I read about it before I spent so much, then would have saved a bit more and gone for the X2
by HTC camera do you mean an HTC camera application? If so do you know where to get it.
Trying to avoid hitting my phone with a hammer to see if that works.
My cam doesnt gives any error but the images are a bit fuzzy/blurry
Hey, this is my first post & I registered just to post this.
I updated to the official ICS when it came out, im not sure whether my problem is because my phone fell, the screen cracked(glass not lcd) and was in repair. Last week i tried to take a picture, and the camera was black and suddenly it started producing some weird green stuff on both, front and the main camera. I have managed to get it work, so it works about 1 out of 5 times. Anyone can tell me is this OS bug, or due to that falling and repair, because it worked fine after and before the repair
did you try any camera apps?
flash stock froyo
Try to flash STOCK FROYO 10a for Nvflash or flash cm7 on oldbl :good: .if doesn't work you have a hardware problem.
sorry for my bad english...
reply
its not a software problem, i have tried using the facebook in-app camera, instagram, skype and few other apps. none of them seem to work and it hasnt even worked on any try for last 50 tries. i contacted lg and customer support was so dumb. they asked me to reset factory defaults...
and no, i havent flashed/rooted and will not try that because that would probably make that worse.