Is anyone else having problems with T-Mobile Visual Voicemail? If you check the comments for the app, it seems like for many users the app simply isn't working at all (like myself). I've confirmed that VVM is active on my account, and it's always worked reliably until a few days ago, but now it won't pick up any new VMs. Even refreshing the inbox manually doesn't work. Any ideas?
It's happened to me once so far. I fixed it by killing the app then starting it back up. Don't think it was a permanant fix but it worked for now. Haven't had another vm since to see if it's still doing it though.
My problem is it often turns my speaker off after exiting the app. Then everything plays through the earpiece until I reset the phone.
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So here's my story. A couple of weeks back I had started to notice that my phone wasn't ringing when people were calling me. Through a bunch of troubleshooting found out that it seems to be my google voice account that is causing my calls to go directly to google voice. I also use google voice on my tablet as it is a lot nicer to do stuff on the bigger screen. When i looked under the settings found there was something about (Sorry this is weird) "dogfood" settings. When i clicked on it it said something about sending feedback. I backed out from there. (A little freaked out as to what that might do.) Did not have this "setting" on the phone. Needless to say I un-installed wiped the tablet. Did the same with the hero. Put new roms on both and I would be able to receive calls for a short period of time. Then after a couple of calls it would start to send calls to voicemail again and I wouldn't be able to make calls out. So finally took google voice off of both the tablet and phone and disabled google voice and now I can make and receive calls.
My problem is really like google voice and want to use it. Anyway around this? Part of the reason that I'm asking is that I see Matt uses google voice too and was wondering if anyone else had been having this problem. I don't know if there is any other app that works similarly if anyone has any suggestions let me know.
Sorry for the long post but its kinda weird and didn't wanna post "Google voice f-ed my phone" and then have to walk everyone through the troubleshooting I had already done.
Thanks.
OK this is going to sound stupid and quite obvious but..in the phone app> menu>more>settings>do not disturb. Is that off or on?
I have been using G-voice for a while now and I have never had any issues. But I do have that "dogfood" under menu on the phone app.
I remember checking on that a few different times because I remembered reading about it some time ago. I don't think that was it. It seems like someone was having trouble with that on the with the aosp/cm thread a long time ago. I was concerned with that dogfood thing but maybe it is nothing. just google having fun.
I will check on the settings thing and flash to DX and test some more.
Thanks for the info. Will let you know.
fargond71 said:
So here's my story. A couple of weeks back I had started to notice that my phone wasn't ringing when people were calling me. Through a bunch of troubleshooting found out that it seems to be my google voice account that is causing my calls to go directly to google voice. I also use google voice on my tablet as it is a lot nicer to do stuff on the bigger screen. When i looked under the settings found there was something about (Sorry this is weird) "dogfood" settings. When i clicked on it it said something about sending feedback. I backed out from there. (A little freaked out as to what that might do.) Did not have this "setting" on the phone. Needless to say I un-installed wiped the tablet. Did the same with the hero. Put new roms on both and I would be able to receive calls for a short period of time. Then after a couple of calls it would start to send calls to voicemail again and I wouldn't be able to make calls out. So finally took google voice off of both the tablet and phone and disabled google voice and now I can make and receive calls.
My problem is really like google voice and want to use it. Anyway around this? Part of the reason that I'm asking is that I see Matt uses google voice too and was wondering if anyone else had been having this problem. I don't know if there is any other app that works similarly if anyone has any suggestions let me know.
Sorry for the long post but its kinda weird and didn't wanna post "Google voice f-ed my phone" and then have to walk everyone through the troubleshooting I had already done.
Thanks.
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I have a good question... When you installed Google Voice at the setup screen did you hit Next at the first screen that mentions Sprint integration? This is most likely what is causing it sir. Try reinstalling GV. Then open it. When that prompt comes up again hit Skip this time. Then following the remaining instructions. It should work perfectly after this.
It sounds like an initial setup issue. I would reinstall the application again. I've been using GV without any issues.
Actually got it working sorry for not posting back. After formatting boot, system, etc. It started working correctly. Must have been something that wasn't getting erased during the normal wiping between roms.
Google Voice issues.
I too had similar problems and finally thought of going into my actual Google account and changing how Google voice handles my calls. Works ever since I did that.
MattCrystal said:
I have a good question... When you installed Google Voice at the setup screen did you hit Next at the first screen that mentions Sprint integration? This is most likely what is causing it sir. Try reinstalling GV. Then open it. When that prompt comes up again hit Skip this time. Then following the remaining instructions. It should work perfectly after this.
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I don't know how many times I had to re-install GV on my and my friends' phones before remembering that trying to integrate with Sprint's Visual Voicemail just doesn't work..
fyresoul said:
I don't know how many times I had to re-install GV on my and my friends' phones before remembering that trying to integrate with Sprint's Visual Voicemail just doesn't work..
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You can integrate, but you might need to go into the actual account (not the app) and make sure that it is set up not to ring to the phone and not the internet number (or whatever that option is). My issue, besides every text message going through GV, was that I couldn't make an international call. I had a credit but it would never go through AND I couldn't make a call without it using GV even when I told it not to. Maybe I should have tried to go into the account to check on that too? LOL I went back to just using GV as my voicemail.
They fubarred this whole integration. In theory it sounded good but update after update they still don't get it.
So I got my one, when it was being activated in the store there was an error of some sort and it came down to a google voice issue. It was eventually fixed after a number of calls but I left with it working. I came home and loaded it up with my apps and re activated google voice so i can text from the web etc etc. It worked for a while but now my phone cannot make and recieve calls and texts, I only have data,
I called sprint last night they told me to wait until 2pm today even though he did not know what the issue was....its very fristrating, I get some recorded message from a guy saying that the number i called is not in service when I just called that number from another phone.
Has anyone else had any issues like this?
I would try disabling the integration on voice.Google.com and re enabling it once you confirm your phone works properly without it. I'm integrated and have never had this issue.
p3tr0s said:
I would try disabling the integration on voice.Google.com and re enabling it once you confirm your phone works properly without it. I'm integrated and have never had this issue.
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Yeah, that was the first thing i did...on the phone for yet another hour..they seem dumbfounded. Could a boot loader unlock cause this?
chinbags said:
Yeah, that was the first thing i did...on the phone for yet another hour..they seem dumbfounded. Could a boot loader unlock cause this?
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I'm not the most knowledgeable on this but Im about 99.9 percent sure there's no way either could cause your problem. Its something with the service programming either on googles end or sprints end.
This may be somewhat helpful I use Google voice for my voicemail.when I installed and provisioned it at the last step it gave me an error and said it could not save numbers but it does work!
Sent from my HTCONE using Tapatalk 2
When I set mine up i don't recall getting any errors
chinbags said:
So I got my one, when it was being activated in the store there was an error of some sort and it came down to a google voice issue. It was eventually fixed after a number of calls but I left with it working. I came home and loaded it up with my apps and re activated google voice so i can text from the web etc etc. It worked for a while but now my phone cannot make and recieve calls and texts, I only have data,
I called sprint last night they told me to wait until 2pm today even though he did not know what the issue was....its very fristrating, I get some recorded message from a guy saying that the number i called is not in service when I just called that number from another phone.
Has anyone else had any issues like this?
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I would de-integrate then call up Sprint and have them push a hands free activation to your phone. Wait 30 minutes then try re-integrating with Google Voice. I know this error happened frequently in the beginning with accounts that were integrated and then they switched phones without de-integrating first. I use the Sprint-GV integration and its why whenever I switch phones, I always de-integrate first, activate the new phone, then re-integrate with GV. Hope you get it figured out soon.
Thanks for the input. You guys were on the right track. My third hour long call got to the issue. Seemingly my phone wasn't fully provisioned and it was a network error but my activation of Google voice kicked my network completely out of sync. Still all a little strange but I'm back up and running. Hopefully when I re enable gvoice I won't get the same error. I was also told the first two people I spoke with should of seen this....I guess you gotta be lucky with who you get on the phone.
Sent from my HTCONE using xda app-developers app
Ever since kitkat update on my Verizon g2, my visual voicemail has trouble connecting to "data" if wifi is on. Has to be refreshed to complete the check for new voicemail. Anyone else see anything like this?
xgman said:
Ever since kitkat update on my Verizon g2, my visual voicemail has trouble connecting to "data" if wifi is on. Has to be refreshed to complete the check for new voicemail. Anyone else see anything like this?
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Yeah, it's been bugging me too. There's some kind of provisioning thing where Verizon has to change stuff on your account. After several calls to VZW, I've mostly got the notifications gone, although I still have them on occasion. Worth a call to Verizon though.
alphawd said:
Yeah, it's been bugging me too. There's some kind of provisioning thing where Verizon has to change stuff on your account. After several calls to VZW, I've mostly got the notifications gone, although I still have them on occasion. Worth a call to Verizon though.
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I hope this isn't a factor with the new G3.That would be enough to scare me off altogether. They re-did mine twice and it still happens a few times a day.
The other thing that bugs me now about the V G2 is the VUtalk notice in an active call when Vutalk is supposed to now be uninstalled and dead.
xgman said:
I hope this isn't a factor with the new G3.That would be enough to scare me off altogether. They re-did mine twice and it still happens a few times a day.
The other thing that bugs me now about the V G2 is the VUtalk notice in an active call when Vutalk is supposed to now be uninstalled and dead.
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I haven't really gotten any voicemail errors lately. I think it might take multiple calls to Verizon to fix it. Each time I called them, techs tried different things. By the last time I called, the techs seemed to be very familiar with the issue and there was a more standardized solution. If you're still getting errors, it couldn't hurt to call.
I don't think this will be an issue for the G3. I think it's mostly because visual voicemail on the G2 with JB was $2.99/month but it became free on KK, and the change got all messed up on Verizon's end. Whereas the G3 (should) be coming out the gate with the voicemail already sorted out as far as whether it's going to cost something.
As for VuTalk, a week or two ago, I was pushed out a VuTalk Uninstall thing. If you're still getting VuTalk stuff, LG has the app in the Play store.
https://play.google.com/store/apps/details?id=com.lge.vmemo
I'm not getting notifications when I receive a voicemail. Everything seems to be set up properly, and I'm able to see and play my voicemail in visual voicemail, but no notification comes through on receiving a voicemail. If I reboot my phone when a voicemail is waiting for me, I do get a voicemail notification when the phone boots back up, but I don't get notifications for any subsequent voicemails (unless I reboot again).
Are others seeing this behavior? And does anyone have any clues what might be causing it?
Hmmm. I also have the same problem, i won't see the voicemail unless i reboot.
Hmm this happened to me once, thought it was a quirk. Not good...
T-Mobile if that matters. First slow LTE, now this. Ugh.
I'm on T-Mobile too. Stinger051, are you also? Maybe this is a T-Mobile specific issue? OnePlus didn't seem to have any clue about it.
carrot34 said:
I'm on T-Mobile too. Stinger051, are you also? Maybe this is a T-Mobile specific issue? OnePlus didn't seem to have any clue about it.
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There's a similar thread on the OP forums, but I can't recall if it was T-Mobile specific or if it was all kinds of carriers around the planet. If I find it again, I'll post a link. I'm on ATT and as far as I know (it's really tough to know things you don't know ), I'm not having the problem. In fact, I get double-notifications, one is the regular symbol (is it an infinity symbol?) for a message on my VM, and the other is the ATT VVM app symbol.
Now and then I don't get a "so&so called" notification along with it, but I always "seem" to get the VM / VVM symbols. When I listen to VM using the 1 on the keypad (now and then), I never find something I hadn't gotten a notification about so it "might" be carrier specific.
Sure enough, just found another voicemail I had no idea about.
I submitted a bug about this:
https://forums.oneplus.net/threads/not-getting-voicemail-notifications.478018/
Is anyone else noticing this problem? If so, please add to the bug thread on the OnePlus forum.
How to get voicemail notification
Hi everybody. I figured out a fix. Even though I have spent a lot of time on OnePlus Chat, was told to wipe the phone, and spent a remote session with One Plus they could not figure out the issue. Simply turning off "Visual Voicemail" in the phone app completely fixed the problem (even though the OnePlus people told me to make sure it was on!). In the phone app, go to Settings, then Call settings, then select your SIM card (1 or 2), then Voicemail, then switch Visual Voicemail to off. You will get voicemail alerts normally, but now you will not have visual voicemail. There is a T-mobile Visual Voicemail app that you could try to use instead, though. Hope this helps
Ok everyone figured I'd come here to where the experts live. Haven't been here in awhile.
Recently my S8, wifes S8, and our sons S8+ all have the same issues.
The first issue is texts get stuck "sending". This happens with WiFi on or off, with wifi calling on or off, and I even tried changing off LTE to just 4G/3G/2G and even 2g in settings to see if that would help. I'm on the latest firmware from TMO ending in QEF, well we all are.
The other one is apps like FB and others aren't alerting but they will show the number of alerts even after they've been checked. I've reinstalled these apps and the problem persists, and then I can reboot my phone or wifes phone and all the alerts start working again for awhile and then die eventually.
The texting issue though persists and is random when it will hang and when it doesn't.
According to TMO rep at the store it's a bug in the firmware with bixpy that was pushed out, but I frankly don't buy it and figured I'd hit the guru's up here and see if you guys have any thoughts.
Thanks in advance guys and gals....
I too have had the random "texts get stuck sending" issue. I haven't had it in a while though (now that I've said that I'm sure I will).
I unfortunately don't have any suggestions.
I ended up using googles version of messages due to this. Only on stock text app do i have any problems anymore. I also noticed on the stock app that my phone would say "sending" when the other side would actually get it, but it was at random.
You don't have a cellspot repeater or router do you? Last time I had it, my device was hung and needed reboots. Just a thought.
Thanks for the feedback, yes I have a cell spot, but I also have the issue other areas of town too with no real specific place thatbit always happens.
I'm going to reverse back from the qef firmware and see if that resolves things. This has been so annoying, and it just started about two weeks ago.
Thanks again everyone.
I have had the same issue with sending texts too. I have been using the stock messenger app. I may just switch to textra.
Same issue here. A temporary fix, try turning on airplane mode and off. Works for me a times
Also happening to me on the XAA firmware (have unlocked NA variant) with the stock messaging and Google messages.
So I'll ask the question begging to be asked (at least by me): How does one disable this messaging app and use "stock messaging" app?
Thanks in advance....
rabilancia said:
So I'll ask the question begging to be asked (at least by me): How does one disable this messaging app and use "stock messaging" app?
Thanks in advance....
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Just get a app disabler for Samsung from play store like BK Disabler.
If I were you, just download Android Messages. It's simple and fast.
However, I do not recommend disabling stock messaging, unless you don't like getting EAS (Amber/Weather/Presidential Alert)
Having the exact same issues and it's driving me crazy because I really like this phone. I don't get notifications for any of my apps but when I open them I can see the new messages. A reset seems to fix the problem but it only lasts about an hour before it starts doing the same thing. I've tried using different messaging apps but the same thing. And the fact that I don't get notifications for other apps it can't just be a text messaging issue right?
Happened to me for almost 2 months but haven't had an issue in about a week. Called t mobile, they created a ticket and said they'll be working on it. Few days after speaking to them, problem went away.
This has been happening intermitantly for me as well. It's been bad the past three days. I'm currently in coversations with T-mo's engineering team and they seem to be coming up with a bunch of dead ends. It's not a location based thing as it's been happening over a 20 mile radius in the past few days for me. Other people on T-mo network that I'm freinds with or I work with aren't having any problems. I'm wondering if just a fresh SIM card could solve it?
I have data connection although it seems a little sluggish compared to when I originally got the phone. Similar to OP I've tried all the "G's" modes, with wifi calling on, with it off, with cellular network preffered with wifi calling on and off. With Textra, with stock messaging app. I've factory reset to no avail. I've pulled and re-inserted the SIM card to no avail. This is incredibly frustrating for a flagship phone on a network where I've had no previous issues.
UPDATE: T-Mobile sent me a new SIM card and that seems to have cleared up the issues. Not sure if it just hapened to coincide with T-Mo tower fixes or anything else like that in my area but I'm back to normal operation. Anybody else experiencing this I recommend you push customer service to send you a new sim.
my husband and i are having a strange issue where we can message pictures and video clips to other people that don't have the s8, or aren't on tmobile and they'll send and receive just fine, but when we try to send to each other, the first attempt to send fails, but the second attempt goes through?
balthuszar said:
my husband and i are having a strange issue where we can message pictures and video clips to other people that don't have the s8, or aren't on tmobile and they'll send and receive just fine, but when we try to send to each other, the first attempt to send fails, but the second attempt goes through?
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i had same problem one of you is not using stock message app, if you check it ull find pictures all there i think its new messages plus thing