not getting any voicemail notifications on my OnePlus 3T - OnePlus 3T Questions & Answers

I'm not getting notifications when I receive a voicemail. Everything seems to be set up properly, and I'm able to see and play my voicemail in visual voicemail, but no notification comes through on receiving a voicemail. If I reboot my phone when a voicemail is waiting for me, I do get a voicemail notification when the phone boots back up, but I don't get notifications for any subsequent voicemails (unless I reboot again).
Are others seeing this behavior? And does anyone have any clues what might be causing it?

Hmmm. I also have the same problem, i won't see the voicemail unless i reboot.

Hmm this happened to me once, thought it was a quirk. Not good...
T-Mobile if that matters. First slow LTE, now this. Ugh.

I'm on T-Mobile too. Stinger051, are you also? Maybe this is a T-Mobile specific issue? OnePlus didn't seem to have any clue about it.

carrot34 said:
I'm on T-Mobile too. Stinger051, are you also? Maybe this is a T-Mobile specific issue? OnePlus didn't seem to have any clue about it.
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Click to collapse
There's a similar thread on the OP forums, but I can't recall if it was T-Mobile specific or if it was all kinds of carriers around the planet. If I find it again, I'll post a link. I'm on ATT and as far as I know (it's really tough to know things you don't know ), I'm not having the problem. In fact, I get double-notifications, one is the regular symbol (is it an infinity symbol?) for a message on my VM, and the other is the ATT VVM app symbol.
Now and then I don't get a "so&so called" notification along with it, but I always "seem" to get the VM / VVM symbols. When I listen to VM using the 1 on the keypad (now and then), I never find something I hadn't gotten a notification about so it "might" be carrier specific.

Sure enough, just found another voicemail I had no idea about.
I submitted a bug about this:
https://forums.oneplus.net/threads/not-getting-voicemail-notifications.478018/

Is anyone else noticing this problem? If so, please add to the bug thread on the OnePlus forum.

How to get voicemail notification
Hi everybody. I figured out a fix. Even though I have spent a lot of time on OnePlus Chat, was told to wipe the phone, and spent a remote session with One Plus they could not figure out the issue. Simply turning off "Visual Voicemail" in the phone app completely fixed the problem (even though the OnePlus people told me to make sure it was on!). In the phone app, go to Settings, then Call settings, then select your SIM card (1 or 2), then Voicemail, then switch Visual Voicemail to off. You will get voicemail alerts normally, but now you will not have visual voicemail. There is a T-mobile Visual Voicemail app that you could try to use instead, though. Hope this helps

Related

hmmmm....no voicemail....

I got everything working the way I want on my new Tilt. I already created a thread about email not working and I have already been helped on that one (thanks again).
Since then, I decided to use a new rom (Schaps WM6Pro Kaiser 4.21 WWE Full). I am really liking it.
First thing I noticed is that AT&T's Media NET connection was no more, it showed up as CingularGPRS. Although all the settings were right and I think I have everything setup right (data works great, SMS/MMS, incoming/outgoing email, incoming/outgoing phone calls).
But the voicemail isn't working. Phone rings about 12 times, and instead of going to vmail, the caller gets a "The cellular customer you are trying to reach is unavailable, please try your call again" message.
If I press ignore on the phone, the caller gets a busy tone.
I tried searching (really, I did) and didn't find anything.
Any ideas on how to set up voicemail?
Thanks in advance for any help.
My VM got messed up after AT&T renewed my contract and updated my account. Call customer support, I called them last night.
Voicemail is a carrier issue unless you have the wrong number set to dial your voicemail??
Farsquidge said:
Voicemail is a carrier issue unless you have the wrong number set to dial your voicemail??
Click to expand...
Click to collapse
I would have no idea what number its supposed to dial.
But thanks for the help, I will give AT&T support a call and have them fix it.
BTW, is this something I did by messing with the phone, or was it probably not set up from the get go? i picked up the phone a few days ago and never received a voicemail and only found out today because a friend called and got that weird message so he texted me instead. Just dont want them accusing me of any
I have the same problem when ignore (red button) a incomming call.
It works good when I don't pick up, then it goes to voicemail after 30 seconds, but when I push the red button it give a busy tone...
Does someone know a sollution for this?
I have the right number in the voicemailbox settings...

[Q] Voicemail issues.

OK so first off I did try searching for a couple days before making this thread, but couldnt find anything.
So since getting my cappy and whatnot, was on an iPhone 3g (which is still under contract i will add), whenever i listen to voicemail or do anything vm related, i get weird text message from 1-000-000-0000 with a message that goes something like :
alpsgaacds01.attwireless.net:5400?f=0&v.....................................................................(jsut keeps going with random stuff.)
Any ideas on how to stop it?
Also I made sure in the voicemail settings, it has my number listed.
Go to your AT&T account and get rid of Visual Voice Mail. That's why you are getting the messages.
mxracer101 said:
Go to your AT&T account and get rid of Visual Voice Mail. That's why you are getting the messages.
Click to expand...
Click to collapse
Unfourtantly there is no option to remove it in the wireless.att.com pages
I had the exact same problem.
I bought my Captivate from Be$tBuy on launch day and ditched my iPhone 3G, They messed up the transfer and never removed visual voicemail.
To fix it, you have to actually call AT&T to have them change you to a non visual-vm feature.

google voice: either rings forever or fails

Hey guys,
I use Google Voice as my forwarding voicemail. I'm on Sprint. And I've been having a lot of problems with my voicemail for a long time. Thought I'd see if you guys have any idea how to fix.
When people call and I don't want to pick up, the phone will ring several times, stop, then ring another several times again. To the caller, it sounds like the phone is ringing 10+ times, and so most people just think I'm on the other line or my VM is broken and don't leave a message.
In the past, I've tried flashing a sense rom and that usually accomplishes a minor improvement: If people are willing to let the phone ring for 10+ times, Google Voice will kick in with my voicemail. But the issue of the phone ringing forever doesn't seem to be solved. I've called Sprint and they have no clue what to do with a "rooted" phone (I didn't say it was rooted, of course).
Any help would be greatly appreciated!
Thanks.
I'm also on sprint and use GV as my voicemail provider. I've had the exact situation you described off-and-on for quite some time. Callers also occasionally get an error message from google saying my number has been disconnected. This is an EXTREMELY frustrating as I really like GV extra functionality yet hate these random problems. I've searched the all over and lots of people seem to have this same issues.
One possible solution that seems to help some (yet sadly not me) is to turn OFF 'Call Screening' via GV's web interface. Settings->Calls->Call Screening
It's supposed to go 'straight to voicemail' whenever your Sprint # forwards the call to the GV #. The GV# isn't supposed to ring at all. (Mine still seems to sometimes)
glad to know I'm not alone!
I do have that call screening setting turned off already, sadly. Doesn't seem to make a bit of difference.
seems i read someone post the set the do not disturb option on and it helped.
I had the same problem and I had to change my Google # to fix it.,. Ill try to find the link for instructions and post later
Sent from my HTC Hero CDMA using XDA App
I think enabling "Do Not Disturb" did the trick from the Google Voice app on the Hero.
just had my roommate call me and it went straight to voicemail!!! It still rang a few times (like it should) and then, instead of pausing and ringing again, it just went straight to google voice.
I'll update if something goes wrong but until then, thank you dpeeps!
dpeeps74 said:
seems i read someone post the set the do not disturb option on and it helped.
Click to expand...
Click to collapse
Thx man I've never heard that one before! I'll give it a shot.
Try youmail from the market
If you still haven't found a solution
My phone was ringing up to 12 times sometimes! This did the trick:
Well I guess I can't post links if I am new member until I have eight posts under my belt, so just google the article: "Techerator and How to Prevent Extra Rings using Google Voice as Voicemail"
*Solution*
^ this article does have the fix, and here it is:
1. Go to Google Voice in your web browser
2. Settings
3. Phones
4. The "Edit" button under your phone
5. Show Advanced Settings
6. Select the radio button "Go straight to voicemail" (instead of "Ring my other phones before going to voicemail").
7. Save. Problem should be solved.

[Q] Verizon bought N6 and voicemail

Good afternoon,
I thought I'd bounce this one off the community before calling VZ (as we all know what that is like).
My N6 was purchased from Verizon, and it was an upgrade to my line (that had my trusty GNex).
If I don't take a call and they leave a voicemail, the notification appears as follows:
"Voicemails received (below in smaller text) click here to setup visual voice mail"
Ok, I have checked my account online for my line and my wife's, and visual VM is not enabled for either. Nor do I want it at this time.
How might I go about getting a normal VM notification? Am i going to have to have them reset something on the account?
Activation was fine, but just noticed this behaviour.
Thanks ahead of time.
RW-1 said:
How might I go about getting a normal VM notification? Am i going to have to have them reset something on the account?
Activation was fine, but just noticed this behavior.
Thanks ahead of time.
Click to expand...
Click to collapse
Well, here's my SWAG: I would start by renaming the VVM apk (.bak). Then, maybe the "standard" Google voice mail app will work? NOTE: this is nothing but an untested hypothesis.
VVM isn't installed on the phone ...

Anyone managed to flash unlocked firmware on verizon yet?

Every time i flash the unlocked firmware, it will succeed and go to the android upgrade screen. But once it reaches 32% it says erasing and goes right back to the verizon firmware
I was able to flash the unlocked version on my Verizon Note 8. Which guide are you following? https://forum.xda-developers.com/galaxy-note-8/how-to/stock-recovery-odin-recovery-software-t3671615 I used this guide by BlueFox721.
Discovideo3 said:
Every time i flash the unlocked firmware, it will succeed and go to the android upgrade screen. But once it reaches 32% it says erasing and goes right back to the verizon firmware
Click to expand...
Click to collapse
Boot in recovery and factory reset then choose boot to bootloader from recovery main menu and flash unlocked firmware...make sure ums/patch is set to 1 in config file and that you are using Prince Comsy's Odin...UMS slot should be empty...bl in bl, ap in ap, cp in cp, csc in csc
This might sound strange (and, yes, I've already searched all the threads to find what I'm looking for, and couldn't find it), but, has anyone successfully flashed the Verizon firmware onto the unlocked US (SM-N950U1) Note 8? If you're wondering why in the world I'd want to do that, it's simple: Visual Voicemail. Here's my problem - I'm a chauffeur, and I rely (partly) on receiving voicemails, as I can't answer the phone when clients are in the limo (as clients get in, I silence my phone). The unlocked Note 8 not only doesn't have Visual Voicemail, but I don't even receive any sort of notification when a voicemail is left. If I don't receive any indication that I have a voicemail, how am I supposed to know? Calling myself every time I drop, so as to check for voicemails, is not a very realistic way of dealing with this. Having read in other forums, I know I'm not the only one miffed about this. Countless others with the unlocked Note 8, S8, & S8+ have discovered this "problem". Since Verizon has been worthless in helping me, I'm starting to think that the only way I'll get voicemail notifications (of any kind) is to flash my unlocked Note 8 with the Verizon firmware...unless someone reading this knows how to get voicemail notifications working. Assistance is requested...anyone?
Panther6834 said:
This might sound strange (and, yes, I've already searched all the threads to find what I'm looking for, and couldn't find it), but, has anyone successfully flashed the Verizon firmware onto the unlocked US (SM-N950U1) Note 8? If you're wondering why in the world I'd want to do that, it's simple: Visual Voicemail. Here's my problem - I'm a chauffeur, and I rely (partly) on receiving voicemails, as I can't answer the phone when clients are in the limo (as clients get in, I silence my phone). The unlocked Note 8 not only doesn't have Visual Voicemail, but I don't even receive any sort of notification when a voicemail is left. If I don't receive any indication that I have a voicemail, how am I supposed to know? Calling myself every time I drop, so as to check for voicemails, is not a very realistic way of dealing with this. Having read in other forums, I know I'm not the only one miffed about this. Countless others with the unlocked Note 8, S8, & S8+ have discovered this "problem". Since Verizon has been worthless in helping me, I'm starting to think that the only way I'll get voicemail notifications (of any kind) is to flash my unlocked Note 8 with the Verizon firmware...unless someone reading this knows how to get voicemail notifications working. Assistance is requested...anyone?
Click to expand...
Click to collapse
Google voice works great...you just need to forward your vm to Google voice #...search web for Verizon vvm to Google voice...it transcribes better imho...
BlueFox721 said:
Google voice works great...you just need to forward your vm to Google voice #...search web for Verizon vvm to Google voice...it transcribes better imho...
Click to expand...
Click to collapse
Unfortunately, with the Galaxy Note 8, these instructions (such as those found at https://forum.xda-developers.com/galaxy-nexus/general/guide-switch-verizon-vvm-to-google-t2151572) don't apply, and won't work. In the phone app's "Settings" menu, there is no "Other Call Options" setting. There is, however, within the phone app's settings, a "VOICEMAIL" category, of which the first two options are "Service provider" and "Voicemail settings". Under "Service provider", the only option is "My carrier"...there is no "Google Voice" option. Under "Voicemail settings", there is one sub-setting, "Voicemail number", which currently has *86 entered. Now, I could easily change that to my Google Voice number, but I'm uncertain as to whether, or not, that would do anything (plus, at least as of my time typing this post, I don't have a way of testing, as my wife is at work). Since, as indicated in step 4 of the directions given (in the above-mentioned link), one must first change the voicemail setting from "My carrier" to "Google Voice", that leads me to believe that this won't work on my unlocked Note 8.
In calling Verizon today, something 'interesting' was discovered. It appears that, when the Verizon customer service person canceled my Premium Visual Voicemail (ie. the monthly $2.99 fee) a week ago, he forgot (within Verizon's internal system) to revert my line's setting from "Visual Voicemail" back to "standard Voicemail". After the customer service person (from today's call) changed that setting, I started receiving standard voicemail notifications. So, at least I've been able to finally get traditional voicemail notifications to work. That being said, I'd STILL like to regain some form of visual voicemail, be it Verizon's (which I'm assuming will be impossible, unless I flash my unlocked Note 8 with the Verizon firmware), or Google Voice's. Since the directions given by Winesnob (again, via the above link) don't appear to work on the Note 8 (because "Google Voice" isn't listed as a voicemail option within the phone's phone app settings), any other suggestions, short of flashing the Verizon firmware?
Just
Discovideo3 said:
Every time i flash the unlocked firmware, it will succeed and go to the android upgrade screen. But once it reaches 32% it says erasing and goes right back to the verizon firmware
Click to expand...
Click to collapse
Take out the Verizon sim when. You are flashing the unlock firmware.. it seems to confuse oidn and the firmware for some reason .. then after you set up the phone just pop the sim in. You should be good to go
Just flash it to the TMO version and use t mobile if possible.?
Sent from my SM-N950U using Tapatalk
Panther6834 said:
This might sound strange (and, yes, I've already searched all the threads to find what I'm looking for, and couldn't find it), but, has anyone successfully flashed the Verizon firmware onto the unlocked US (SM-N950U1) Note 8? If you're wondering why in the world I'd want to do that, it's simple: Visual Voicemail. Here's my problem - I'm a chauffeur, and I rely (partly) on receiving voicemails, as I can't answer the phone when clients are in the limo (as clients get in, I silence my phone). The unlocked Note 8 not only doesn't have Visual Voicemail, but I don't even receive any sort of notification when a voicemail is left. If I don't receive any indication that I have a voicemail, how am I supposed to know? Calling myself every time I drop, so as to check for voicemails, is not a very realistic way of dealing with this. Having read in other forums, I know I'm not the only one miffed about this. Countless others with the unlocked Note 8, S8, & S8+ have discovered this "problem". Since Verizon has been worthless in helping me, I'm starting to think that the only way I'll get voicemail notifications (of any kind) is to flash my unlocked Note 8 with the Verizon firmware...unless someone reading this knows how to get voicemail notifications working. Assistance is requested...anyone?
Click to expand...
Click to collapse
Youmail
jay8302 said:
Youmail
Click to expand...
Click to collapse
This.
I am also Unlocked on Verizon and ran into the same dilemma and YouMail works great.
Panther6834 said:
Unfortunately, with the Galaxy Note 8, these instructions (such as those found at https://forum.xda-developers.com/galaxy-nexus/general/guide-switch-verizon-vvm-to-google-t2151572) don't apply, and won't work. In the phone app's "Settings" menu, there is no "Other Call Options" setting. There is, however, within the phone app's settings, a "VOICEMAIL" category, of which the first two options are "Service provider" and "Voicemail settings". Under "Service provider", the only option is "My carrier"...there is no "Google Voice" option. Under "Voicemail settings", there is one sub-setting, "Voicemail number", which currently has *86 entered. Now, I could easily change that to my Google Voice number, but I'm uncertain as to whether, or not, that would do anything (plus, at least as of my time typing this post, I don't have a way of testing, as my wife is at work). Since, as indicated in step 4 of the directions given (in the above-mentioned link), one must first change the voicemail setting from "My carrier" to "Google Voice", that leads me to believe that this won't work on my unlocked Note 8.
In calling Verizon today, something 'interesting' was discovered. It appears that, when the Verizon customer service person canceled my Premium Visual Voicemail (ie. the monthly $2.99 fee) a week ago, he forgot (within Verizon's internal system) to revert my line's setting from "Visual Voicemail" back to "standard Voicemail". After the customer service person (from today's call) changed that setting, I started receiving standard voicemail notifications. So, at least I've been able to finally get traditional voicemail notifications to work. That being said, I'd STILL like to regain some form of visual voicemail, be it Verizon's (which I'm assuming will be impossible, unless I flash my unlocked Note 8 with the Verizon firmware), or Google Voice's. Since the directions given by Winesnob (again, via the above link) don't appear to work on the Note 8 (because "Google Voice" isn't listed as a voicemail option within the phone's phone app settings), any other suggestions, short of flashing the Verizon firmware?
Click to expand...
Click to collapse
There should be updated info for Google voice on verizon....For Sprint all I had to do was dial *73mygooglevoicenumber and all was well...I did not mess with the voicemail settings on the phone as it was unnecessary...this just forwards to Google voice...you just need to know the correct "no answer forward" prefix...it used to be *71...leave all other settings alone...then when you get a voicemail phone will forward to Google voice....so if you have to call Verizon tech ask for the *number for no answer forward....then dial it in the phone like you are making a call with your Google voice number...for example, call (dial in phone app) *716235551234 and press the phone button to start the call...the example I used behind the *71 (6235551234) is not a real number and the *71 used to be Verizon's no answer forward prefix...your Google voice number is shown in settings of the Google voice app...
---------- Post added at 01:23 AM ---------- Previous post was at 01:17 AM ----------
xbmoyx said:
This.
I am also Unlocked on Verizon and ran into the same dilemma and YouMail works great.
Click to expand...
Click to collapse
I remember using youmail on my tthunderbolt...I just preferred Google voice...glad you have something you like though...
BlueFox721 said:
I remember using youmail on my tthunderbolt...I just preferred Google voice...glad you have something you like though...
Click to expand...
Click to collapse
I still prefer Visual Voicemail but don't really feel like tinkering with flashing anything. I looked into Google Voice and I was kinda confused, you have to create a new phone number? How can I use my existing number but get Google voice to work properly and get voicemails?
xbmoyx said:
I still prefer Visual Voicemail but don't really feel like tinkering with flashing anything. I looked into Google Voice and I was kinda confused, you have to create a new phone number? How can I use my existing number but get Google voice to work properly and get voicemails?
Click to expand...
Click to collapse
Now that you can use your current number for calling on Google voice I'm not sure...but you can still get a Google voice number instead...I just said no when it asked if I wanted to use my cell number...and then forwarded the no answer service to the Google voice number I got from google by dialing *73googlevoicenumber
Change Google voice number:
https://support.google.com/voice/answer/115114
I promised I'd reply back, and I am. Thankfully, it appears that I won't have to flash the Verizon firmware, after all. After canceling my Premium Visual Voicemail with Verizon, I should have started receiving voicemail notifications, to which I'd have to call my own voicemail every time I wanted to listen to voicemails. As I mentioned previously, after my Visual Voicemail was canceled, I still wasn't receiving voicemail notifications. On Friday (10/6), I called Verizon customer service (for a different reason), and during the conversation, and having mentioned the call two weeks earlier, this technician discovered that the previous person had forgotten to switch my line’s voicemail from “visual” to “basic”. Once she did this, I started receiving voicemail notifications.
Of course, what I (still) really wanted was some form of visual voicemail…so, I decided to give Google Voice’s voicemail another shot. I reinstalled Google Voice, redid the GV settings, as well as the settings for my phone’s phone app, and dialed *71 followed by my GV number. I am happy to say that I am now receiving visual voicemail, as well as notifications, and, as such, I won’t have to clutter up my phone with Verizon’s bloatware.
Panther6834 said:
I promised I'd reply back, and I am. Thankfully, it appears that I won't have to flash the Verizon firmware, after all. After canceling my Premium Visual Voicemail with Verizon, I should have started receiving voicemail notifications, to which I'd have to call my own voicemail every time I wanted to listen to voicemails. As I mentioned previously, after my Visual Voicemail was canceled, I still wasn't receiving voicemail notifications. On Friday (10/6), I called Verizon customer service (for a different reason), and during the conversation, and having mentioned the call two weeks earlier, this technician discovered that the previous person had forgotten to switch my line’s voicemail from “visual” to “basic”. Once she did this, I started receiving voicemail notifications.
Of course, what I (still) really wanted was some form of visual voicemail…so, I decided to give Google Voice’s voicemail another shot. I reinstalled Google Voice, redid the GV settings, as well as the settings for my phone’s phone app, and dialed *71 followed by my GV number. I am happy to say that I am now receiving visual voicemail, as well as notifications, and, as such, I won’t have to clutter up my phone with Verizon’s bloatware.
Click to expand...
Click to collapse
Glad to see it worked

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