I had my Diamond for about 8 months now. All of a sudden no matter where I click on the screen it always clicks on the top left corner (Start button). I hard reset the phone, changed SPL but nothing worked.
My Specs:
Duttys 5.2.20764.1.4.3
Diamond-hspl-1.24
When I try to align the screen it keeps on looping not letting me get out of the screen alignment. I have to soft reset the phone.
Is my phone dead? Do I have to send it to HTC for repair?
sounds like a broken screen digitizer (the plastic which recognizes touch).
If its under warranty then i suggest you flash everything back to factory, ie. stock spl, stock ROM. Then RMA it back for warranty.
If it isn't under warranty and you wanna get it repaired. Then just order a new digitizer from Ebay and install it yaself. That will save you an arm and a leg, since HTC will probably charge you like 4x the price to get it fixed.
How come it responds to the screen alignment than? When I press the cross hair it responds to it and moves to a different position.
Right now I am trying to put the stock SPL on the phone but I can't get past the screen alignment. The is synced and everything. Any ideas?
You MUST change the ROM to stock first then the SPL
I did put the stock ROM back on the Diamond. But I can't get passed the align screen. I tried deleting the "welcome" file form \Windows\StartUp but the file is protected and can not be deleted. Is there any other solution of by passing the welcome screen?
I had this problem too, I got my Diamond from Rogers and went home. After a few minutes this started to happen, and I instantly went back and got a replacement.
I got same prob. But sometime it work fine, after i do softreset i cant skip screen align. Can hard reset fix this prob? im from malaysia, how much it'll cost to replace the digitizer? thanks
i have this problem too
hello all!
I had the same problem as you! after some time searching... found a program called "Remote Screen Alignment" ... and your problem is solved!
Just google it!
caudex said:
sounds like a broken screen digitizer (the plastic which recognizes touch).
If its under warranty then i suggest you flash everything back to factory, ie. stock spl, stock ROM. Then RMA it back for warranty.
If it isn't under warranty and you wanna get it repaired. Then just order a new digitizer from Ebay and install it yaself. That will save you an arm and a leg, since HTC will probably charge you like 4x the price to get it fixed.
Click to expand...
Click to collapse
For the new diditizer is this easy to repair by myself??
I have a broken touch screen too (LCD is working perfectly, touch is non responsive, all over the screen)
I was just reading in another thread that changing the digitizer on its own is a bit of a nightmare as its glued to the LCD screen? Is this true, is this the case, if so, would it be possible to buy a LCD + Digitizer in one? I searched eBay but could not find anything?
Any help is much appreciated as the cost of a new phone is not an option!
Thanks,
DG.
DanGlee said:
I have a broken touch screen too (LCD is working perfectly, touch is non responsive, all over the screen)
I was just reading in another thread that changing the digitizer on its own is a bit of a nightmare as its glued to the LCD screen? Is this true, is this the case, if so, would it be possible to buy a LCD + Digitizer in one? I searched eBay but could not find anything?
Any help is much appreciated as the cost of a new phone is not an option!
Thanks,
DG.
Click to expand...
Click to collapse
Hi
My digitizer is also broken, I ordered new one from ebay (cost about 10 €) and as you wrote replacament is nightmare.
I'm trying to find a manual or instruction video but I cannot find anything.
If somebody knows how to replace digitizer please let me know or share a link for it.
Currently my best solution is to order new digitizer with display (cost about 20€) It is possible to order for exaplme here:
http://cgi.ebay.co.uk/NEW-FULL-LCD-...UK_Mobiles_Accessories_RL?hash=item518e98a7fa
Cheers
hello, i have the same problem with my diamond here, pres the screen and it activates the left upper corner, after a while stoped doing that but not my right lower part of the screeen doesnt respond. i mean i press the "j" and it writes "k".. u know what i mean., i cac calibrate the screen but after 1 min the problem is back. i wanna buy that digitizer and change it but b4 this i need a confirmation, did anyone do it and after that their diamond worked like b4? waiting for reply thx
This post is giving me a nightmare. I am facing similar problem only its not permanent. What I mean is it woks fine sometimes but wont respond sometimes. Sometimes it responds in the corners if I press hard. I think my phone is just passed its warranty also its 2nd hand though I have the bill. Service centers are really bad so I am scared.
Do you'll think my digitizer is gone bad or is it a software glitch?
Hi guys
I have a similar problem with my HTC Touch Diamond,
The screen just gone crazy constantly pressing on the top-right corner, this happened like 1 week ago. After searching the internet and this forum I found out that my only quick solution is to hard press the four corners to get working properly again but the problem will come back again after a while.
I bought this phone from ebay in 2008, had no problems with it untill I found out this ugly strange colored square in the middle that is noticable after switching phone's backlight off, I guess that was due to me holding the phone in my jean's back pocket (as I used to previous phones non touch ), I had this phone working perfectly until what happened last week!
I decided to find if this is a software related issue, so I upgraded to official HTC ROm 2.03.405.3 WWE, but the problem persists
I also bought a digitizer from ebay in case I want to replace it (but never done this before)
Can anyone please confirm if I am still under warranty, how to check this and if yes is that going to cost me anything to get it returned to HTC for repair (other than postage costs of course)
If not under warranty anymore, do you advise me to get a LCD+Digiztizer combined instead ?
Many thanks !!!
Damian
I have this problem (not my video):
youtube > watch?v=5-IUzerAT0s (sorry, I can't post links)
Problem:
Sometimes, and really just sometimes, no matter where I touch the screen it only signals a left touch. So wherever I touch, 1, 2 or 3 - only 1 will enter.
I am not sure if this is related, but it may give some clues:
A few days ago I disassembled my Diamond. I did not take out the LCD coz it's sort of glued in and probably hard to take out and may break.
However, I got down to the digitizer soldering. I did not de-solder the flat-cable, but I pressed my solder iron on each of the 4 solder joints. I pressed the solder tip right on the film. Don't worry, it's most likely polyimide and it's heat resistant.
After that the Diamond worked well, well, for a few days. Then same happened again. When I have the problem and I press strongly right of the HTC logo (LCD bottom right) the problem disappears. That makes me thinking the problem is maybe mechanical.
It maybe a solder crack. I presume the Diamond is RoHS, and my solder iron was not RoHS. That matters, coz RoHS solder needs more heat the lead solder. Means, my solder iron did not really melt the solder under the film.
I will give that another try with an RoHS solder iron in the next few days.
minidisco said:
I have this problem (not my video):
youtube > watch?v=5-IUzerAT0s (sorry, I can't post links)
Problem:
Sometimes, and really just sometimes, no matter where I touch the screen it only signals a left touch. So wherever I touch, 1, 2 or 3 - only 1 will enter.
I am not sure if this is related, but it may give some clues:
A few days ago I disassembled my Diamond. I did not take out the LCD coz it's sort of glued in and probably hard to take out and may break.
However, I got down to the digitizer soldering. I did not de-solder the flat-cable, but I pressed my solder iron on each of the 4 solder joints. I pressed the solder tip right on the film. Don't worry, it's most likely polyimide and it's heat resistant.
After that the Diamond worked well, well, for a few days. Then same happened again. When I have the problem and I press strongly right of the HTC logo (LCD bottom right) the problem disappears. That makes me thinking the problem is maybe mechanical.
It maybe a solder crack. I presume the Diamond is RoHS, and my solder iron was not RoHS. That matters, coz RoHS solder needs more heat the lead solder. Means, my solder iron did not really melt the solder under the film.
I will give that another try with an RoHS solder iron in the next few days.
Click to expand...
Click to collapse
I have the same 'tendency to go left' problem. From my experience, I found that the problem could be caused by heat. Here are some examples when it goes wrong: When I use Tomtom navigator while charging the battery, the phone really heats up and starts to go 'left'. When I try to text message under the sun after taking it out from my pocket. When I have high usage such as wifi + opera. Really hop somebody can come up a solution for the problem...
The Reason ---
Its a heating issue seen in 20% of all shipped diamonds. It heats and expands the digitizer causing loss of touch.
Solution ---
I'm working on it!
P.S - The heat i'm talking about is not the heat that's generated wile using the phone , its due to outside exposure.
Crazy thought - Try it at your own risk
Exposing the mobile to moderate temp (cold , say 12-14 degrees) might help. Not sure.. i said MIGHT.
Don't try this if its under warranty. And don't blame me if you did something wrong and all you circuits get messed up!
Anyways will post if i hit something on the way!
No, new solution??
Maybe change the digitalizer solves the problem?? Because two months ago the problem only stay few minutes but now i can't make the alignment process.
Thanks!
Hi i have had an x1 since august but within a month its been dropped and then it was unable to show the screen, i opened my device to try and fix my problem but messed with nothing whatsoever, when i put everything back together it wouldnt even turn on anymore! all it did was charge and when it was fully charged there was a red light. can anyone help me? please im desperate to fix my phone. My first paycheck was spent on this and i loved it despite the numerous flaws! also i havent charged it in over 2 - 3 months. Also when i opened it the tape that connect the rear and the front is kind of messed up, would that effect anything?
The tape that connects the front and the rear is the cable for the screen, so if it's messed up, you might need to get a replacement.
here is a pic, the red part where its circled is where i think the problem is, it looks ripped off, i did have a hard time opening and putting it back together the first time also.
Sounds like (Or rather, looks like) you're screwed, as far as I can tell, if it's really ripped. Otherwise attempt to clean the contact points with some cleaning alcohol and Q-Tips - something might have made it's way in when you disassembled the unit and blocked the electrical signals.
ill try it, but if that doesnt work, would i be able to replace the flex ribbon? would acteone work?
got this checked out by my friend, he told me its the flex ribbon cable, thanks for the help btw. Does anyone know the cheapest place to get a flex ribbon cable from?
Still would like confirmation if its my flex ribbon cable before i spend 40 bucks on a new one. thanks!
Hi, I am new to this forum. Sorry for posting here but I think I have similar or same problem with my xperia. Few days ago I drooped my xperia and then I could not turn it ON. I opened unit, the flex cable was detached.
After attaching the flex cable. I could turn the unit and it booted normal but no response on touching screen I even tried to align it but it did not respond. I turned off the unit. After trying turning it back ON only back light of the screen turned on (no sony logo, no xperia logo no winmo).
I tried to turn it on few times but same result. Even tried to soft reset and hard reset it but no difference only back light. Is it because of flex cable or because some thing else? I can`t even go in to 3 color screen. Please help. Sorry for my bad eng. Thanks.
last night my x1s screen was going all fuzzy like different colours and cut out a few times. now today notthing. the screen is blank. backlight comes on i think. the phone starts up normal as i can hear the start up sound and i can accept calls. i think this is failure of the felx cable. Is this true? and if so is i worth get on and fiting it myself or going to a repair shop. im on the cheap here so any fix will do.
rocklobster666 said:
last night my x1s screen was going all fuzzy like different colours and cut out a few times. now today notthing. the screen is blank. backlight comes on i think. the phone starts up normal as i can hear the start up sound and i can accept calls. i think this is failure of the felx cable. Is this true? and if so is i worth get on and fiting it myself or going to a repair shop. im on the cheap here so any fix will do.
Click to expand...
Click to collapse
I have had the second part of your problem before where screen doesn't come on but the back light and everything else works. A couple of months back when I was at college I dropped my phone really hard at a party( I was wasted ) and the next morning the screen wouldn't come on. So what I did was I looked up the guide to how take the X1i apart and luckily one of my buddies had the same screwdrivers that I needed because he uses it on his the Blackberry Storm 2. So what I did was went to where the Flex ribbon cable was located unattached it, then reattached it, and put my phone back together and the screen came back on and still works to this day. If this helps press thanks.
http://forum.xda-developers.com/showthread.php?t=535664
i'm having a Problem too.
the to lines in the top of my screen are blue ^^
i think its a problem with the connection, but as it isn't really big and i don't have a newer phone i will dissasemble it later ;-)
please replace the * with t,or copy it without h**p:// (can't post outside links yet ^^)
h**p://a6.sphotos.ak.fbcdn.net/hphotos-ak-ash4/296861_222070397844215_100001237692896_682738_4498500_n.jpg
Hey guys.
Lately, my screen has being going insane. Switching between panels, clicking on stuff, lowering the notification bar all on it's own while not responding to my touch input at all!
Weird thing is it happens a couple of seconds after I turn on my screen. So for a few seconds it's fine.
Is there a way to fix that? Maybe the digitizer has either gone kaput or is just dirty?
The digitizer is either broken or there's too much moisture inside.
This topic has been discussed hundreds of times already - look it up please.
Same thing happened to mine... I jus changed the digitizer... I but broke my phone in the process
Sent from my GT-I9100 using Tapatalk 2
Digitizer Problem
Yeah, you just have to change the digitizer. This happened to me twice on the milestone. You could send it for repair, and i do not think it would cost much if its only the digitizer.
Do I need to take the whole phone apart to get the digitizer or is there a way to unscrew the screen directly?
The entire phone must be disassembled to reach the digitizer. The only problem is that sometimes it's not the digitizer that's faulty, but the flex cable, that becomes used in time. So, I suggest you to open it and see if there are any signs of degradation (it's a black ribbon that holds the sensors and the phone calls speaker). If there are, I suggest you to replace that, and not the digitizer itself.
max_3000 said:
Do I need to take the whole phone apart to get the digitizer or is there a way to unscrew the screen directly?
Click to expand...
Click to collapse
Look for video on YouTube.
-CM7 on DInc2
Hello, guys!
Recently I bought an HTC One with cracked digitizer, but functional. It had a lot of scratches etc, but this is not important right now. I wanted to do a complete make-over so I bought replacement parts from the internet, I bought the front housing with the LCD screen and the back cover. I dissasembled the phone from the old housing (the one with the broken digitizer), and I assembled it back on the new housing. After all of that, I powered on the phone and it worked like a charm (the LCD and the touch-screen worked perfectly), but then I saw that the glass was a little out, I mean it was upper than the speakers cover, so I decided to take out the whole screen and to change the adhesive, because it was too loose and the screen wasn't staying properly. I succesfully did that, i put the screen back and everything was good, but when I wanted to start the phone, the screen remains black. And this is the problem I have. I mention that I worked very carefully with the screen, so I don't think the problem is at the screen. I disconnected and reconnected all the cables and still doesn't work. When I press the power button it vibrates and then it's making that sound like the phone is booting, but no image on the LCD. If I keep the power button pressed, the back and home buttons are blinking and then the same story as before, vibrates and then the sound. I really don't know what could be the problem.
I really need some help with this and I'm open to all of your suggestions. If you want more informations feel free to ask.
Thanks in anticipation!
To me it looks like you damaged one the flat flex cable.
When you took the screen out did it come like suddenly and maybe some tension was applied to the flat flex?
If I were you I would take it apart and verify the connection in the socket, maybe the socket was damaged or something and it doesn't make a good connection
I hope it works out for you
Thank you for your answer!
When I took out the screen, I took it out very carefully and there wasn't any tension applied to the flex cable, so I don't think this is the problem. I think it's more likely a problem with the socket on the motherboard, like you said, and it's not making a good contact. But what can I do about that?