Touch Screen Issues - Nexus One Q&A, Help & Troubleshooting

I have a stock N1, updated to Froyo. So every now and then, ever since I got the phone, the screen just stops responding when waking it up. Sometimes, the screen doesn't turn on at all, but the soft buttons light up. And the only way I've found to fix the problem is to either restart the phone, or connect it to my USB.
Was wondering if it's a hardware or software issue?

same thing happening to me aswell...seems to be only since Froyo flash. Really crappy when you are trying to show off the phone and you have to reboot first. Im gonna mess around a bit tonight and see if I figure anything out...Im also not getting any trackball notifications... I think its software related, for now.

I can say it's not Froyo since I've had this problem before the update, unfortunately.

mailliw320 said:
I can say it's not Froyo since I've had this problem before the update, unfortunately.
Click to expand...
Click to collapse
Ok some weird stuff going on for sure..
With CM 5.0.6 every couple days I would the keyboard would "uncalibrate", but the screen would never freeze up.
Since installing Froyo I am getting the freezing and unresponsive screen at least once a day.
Lets hope my it is not my screen getting worse. Ill have to flash back to CM 5.0.6 and see if I still get freezing.
Bye bye Froyo, see you in a couple days!!

So...anyone else with this issue pre-Froyo?

ive never had my nexus freeze, then i flashed froyo and that day it froze for about a minute, now it has done the hard sleep thing and it does it more times per day each subsequent day.
I know that we have an early "test" version of froyo so this stuff isnt grave, but since there seem to be groups of people experiencing different issues, i also wonder if its possible that specific apps can cause problems unrelated to the app since they arent really ready for froyo...is that possible and does anyone know of apps to beware of? not so much apps that dont work but apps that cause other problems?
Edit: my phone is stock by the way

i used to have a lot of problems when i switched from landscape to portrait mode with the calibrations but since ive put on 2.2 that problem is long gone and i have no other issues...

I had shocking touchscreen issues on 5.0.6, to the point where the phone was unusable and I had to reboot or pull the battery. Turning the screen off and on using power button would work occasionally but not always. Unfortunately I am still having the occasional problem on froyo. I had some mates trying to troubleshoot for me and took a few logs, the recurring error was (CM 5.0.6):
I/InputDevice( 117): Dropping bad point #1: newY=176 closestDy=3401 maxDy=2779
I haven't taken a log while on froyo

Thanks for the input, fellas. Sounds like it's a more apparent issue in this test release of Froyo. I've had the issue since before flashing the update, with stock 2.1, but it's sounding like it's software related and nothing actually wrong with my phone. Guess I won't bother contacting HTC haha

Related

Way, Way Too Many Reboots

Hola,
Dont know if Im over (ab)using my phone or if anyone else has the same issues.
My phone loves to reboot
-When I answer a call once in a while.
-When I turn off StreamFurious once in a while.
-When I disconnect the usb every once in a while.
-For no apparent reason every once in a while (ex. Ill find it turned off in my pocket or on my desk, but I never turned it off)
This happens about 3-5 times per day.
Also, on some of the StreamFurious reboots, it turns off and I have to pull the battery or it gets stuck on the G1 screen and never finishes.
Do you think I need a replacement or is this just a version 1 hardware thing?
Thanks in advance for your input!
We are going to need some more information to better assist you.
1) What Build are you using
2) Are you running Apps2SD
3) How much space do you have left on your internal storage?
Sure, thanks
Jf 1.5
Radio: 26I
No A2SD
31MB free
Nothing crazy.
I wipe every time I flash.
I've tried factory resetting too.
I try to keep the system clean.
he3 said:
Hola,
Dont know if Im over (ab)using my phone or if anyone else has the same issues.
My phone loves to reboot
-When I answer a call once in a while.
-When I turn off StreamFurious once in a while.
-When I disconnect the usb every once in a while.
-For no apparent reason every once in a while (ex. Ill find it turned off in my pocket or on my desk, but I never turned it off)
This happens about 3-5 times per day.
Also, on some of the StreamFurious reboots, it turns off and I have to pull the battery or it gets stuck on the G1 screen and never finishes.
Do you think I need a replacement or is this just a version 1 hardware thing?
Thanks in advance for your input!
Click to expand...
Click to collapse
Something like this happened to me about a month or more ago. It was everytime I try and use my phone when I was charging it, it would reboot. After a few days it would just do it at random. I just called tmobile and they just sent me a new one out.
the same thing is happening to me. my phone randomly crashes/reboots and i was starting to think it is the Haykuro build im using. is there any way to test the hardware? is there something like that in an app?
help
Are you using ahome or someting like that cause those programs cause problem with 1.5 uninstall all your theme apps if you have any
No, no themes.
Called t-mob, since I've had the device (sans insurance) less than a year, they are sending new hardware without a battery to replace mine. I decided to add insurance to the new hardware just incase. Thanks for the input! Glad I called!
Now to virginize the phone... heh
I have the same problem. There's a lot of this going around. It sure seems like a coincidence that it started with Cupcake for most all of us.
This has been something that has been happening since the RC33 load it...
Now I got the stupid random reboot problem. This is a warranty replacement and my first one never did this. I guess I gotta get another warranty replacement. Anyone find a definitive cause for this yet?
almost 100% sure you have a hardware problem
savethechicken said:
This has been something that has been happening since the RC33 load it...
Click to expand...
Click to collapse
I used to have the same issues WAAAY back after I recieved an OTA update from tmobile for rc33 or whichever one it was in march... back when I had still no idea what "cupcake" was...
always seemed to happen when I was:
answering a call, recieving a text while in a call that I started, etc.
but after I found out about the linux bit of my phone, I immediately cracked it... and... cupcake... and then? there weren't any reboots.... I wonder whats up with that? maybe something to do with OTA spls? I don't remember lol
rikupw said:
I used to have the same issues WAAAY back after I recieved an OTA update from tmobile for rc33 or whichever one it was in march... back when I had still no idea what "cupcake" was...
always seemed to happen when I was:
answering a call, recieving a text while in a call that I started, etc.
but after I found out about the linux bit of my phone, I immediately cracked it... and... cupcake... and then? there weren't any reboots.... I wonder whats up with that? maybe something to do with OTA spls? I don't remember lol
Click to expand...
Click to collapse
RC33 was the OTA was in March I believe maybe Feb. This didn't happen as much on RC30 and then RC33 came out and this started to happened more often. Obviously it is not the ROM doing it as not everyone has the problem but something seemed to trigger it on some devices.
alapapa said:
almost 100% sure you have a hardware problem
Click to expand...
Click to collapse
Going to have to agree. This is starting to seem like a Hardware problem, considering all the feedback we are being given.
I have the same exact problem.
It's definitely a hardware issue.
I was thinking it was because my extended battery pack is a little loose or some loose wiring. It happens when the phone is bumped a little. Like putting it on a table too roughly or flipping the screen up too quickly or it shaking in my pocket. Probably going to replace it.
I have this same problem...i had it originally with RC33 then it went away with the cupcake update and I recently root and install cynogen's build and its back to screw up my day
i don't think its a hardware thing ...at least in my case doesn't make sense to be gone for a month and then come right back after rooting
I also experience random reboot issue. Usually when the phone hang first then next thing you know, it is rebooting. Sometimes the phone will be just sitting there and it will reboot by itself. I always thought it is the ROM issue, never suspect hardware. I am running an old version of Dudes v1.3a build.
For me too
I am getting too many reboots too, just got a replacement phones(previous one did this too), same with this phone, first i thought it was Hardware but now it think its the roms. On hero it rebooted 3 times while booting the first time, on cyanogen it rebooted in a couple of hours, just dont know what the problem is, maybe abusing the phone
I got a replacement phone and still have reboots issue on it when booting, playing music etc.
charnsingh_online said:
I got a replacement phone and still have reboots issue on it when booting, playing music etc.
Click to expand...
Click to collapse
Makes me wonder on the apps your using in the background or settings you have up, or even the ROM. Do you have any extra info whats up before it reboots? Does it choke out due to low memory maybe?

Phone becoming unresponsive after FRF83 OTA

I received my OTA to FRF83... and now my phone seems to be freezing up every so often while doing basic tasks... even waking up the phone sometimes freezes at the unlock screen. Anyone else getting this? My phone is UNROOTED and official. FRF72 ran fine... not sure whats going on but its REAL annoying.
I even tried factory resetting and still getting the same issues.
Any ideas? Can I manually go back to FRF72 somehow?
Can you clear the cache and dalvik cache via recovery, if you have stock recovery? I know you can if you have a modded recovery.
if not, then maybe it's an app or something hogging memory
stuff said:
Can you clear the cache and dalvik cache via recovery, if you have stock recovery? I know you can if you have a modded recovery.
if not, then maybe it's an app or something hogging memory
Click to expand...
Click to collapse
I just tried "clear user data"... thats about all I get with stock recovery. I don't think its an app considering I deleted everything and it still continued to freeze.
Can I delete Dalvik from ADB even unrooted?
I get frequent lock ups and freezing on an unrooted AT&T with 2.1. Seems too many apps load up and even though they may be in the background not using resources, the overall memory drops to about 25 MB. Go get ProcessManager from the market and kill the apps running. Some will restart but it will cure the lockups. I also disabled a handful of things on startup, stopped using live wallpapers and routinely kill apps to free up memory because of the lockups. Maybe Froyo 2.2 will correct this issue. Seems most of the rooted guys don't have any of these issues, so it must be this version of firmware.
Big_O said:
I get frequent lock ups and freezing on an unrooted AT&T with 2.1. Seems too many apps load up and even though they may be in the background not using resources, the overall memory drops to about 25 MB. Go get ProcessManager from the market and kill the apps running. Some will restart but it will cure the lockups. I also disabled a handful of things on startup, stopped using live wallpapers and routinely kill apps to free up memory because of the lockups. Maybe Froyo 2.2 will correct this issue. Seems most of the rooted guys don't have any of these issues, so it must be this version of firmware.
Click to expand...
Click to collapse
Like I said... I factory data reset so there where NO APPS. and the phone still comes to a screaching hault after a few minutes of jumping in and out of apps. It freezes to the point I have to remove the battery. Becomes completely unresponsive to touch.
As a side note, ive been using android since the first G1 on pre-order... I know how it works and how you need to use a task killer to keep stuff running smoothly... This however is extremely odd as it completely freezes.
again, only started after my OTA update to FRF83.
thanks for the input. I guess i'll have to send back my N1 for the forth time to HTC... getting pretty sick of this. That Iphone 4 or Galaxy S looks better everyday.
You don't need a task killer manager since 2.1. Froyo is even better at handling memory.
Sent from my Nexus One using XDA App
i noticed the same thing on my phone today...unlocked phone went from ERE27 to FRF50 to FRF83 yesterday......
today it seems to freeze...from time to time - i thought it requires a battery pull but if i wait long enough it will be ok again.
anyone know what the issue is?
rensky said:
i noticed the same thing on my phone today...unlocked phone went from ERE27 to FRF50 to FRF83 yesterday......
today it seems to freeze...from time to time - i thought it requires a battery pull but if i wait long enough it will be ok again.
anyone know what the issue is?
Click to expand...
Click to collapse
I'm glad I'm not the only one. Mines also an unlocked phone. Wonder if that has anything to do with it.
Ugh we need frf90 to come along and fix this!
The Same here
It happened to me right now, My phone hanged and I forced reset it, it happened one time when I was on FRF72 and one time now on FRF83. it was after a phone call and I couldn't unlock the phone, touch screen didn't work but it did work for power button menu so it should be a software problem, I thought it should be something incompatible between launcher pro and FRF 72 and FRF83 but it seems it is not the case.
I have the same problem. Went from ere27-frf50-frf83. I thought it was launcherpro so I uninstalled it.
Still getting freezes on unlock...and switching between Apps. Sometimes need battery pull sometimes just some time for the phone to catch up.
I had previously switched from frf50 back to ere27 because I couldn't stand the constant need to pull battery because phone freezes.
issues i have with frf83 is not as serious as frf50 so I think I will still stick with it for a few days and see what happens.
Just really need the official ota.
Sent from my Nexus One using XDA App
I just upgraded to the 2.2 (FRF83) yesterday, already had to pull the battery twice in one morning because it just froze up..
What the fu*k did they do! The 2.2 prerelease was fine hadn't had any crashes at all in the month I used it.
Edit; make that 3 times.. WTF!
Now, I'm extremely tempted to just root the phone but I was sticking with official builds for stability, I really didn't think it would get worse..
Yup having the same problem... Had to pull the battery twice today due to freezing and the same thing yesterday... It just started happening to me. Got 83 when it first came out, and its now starting to freeze. Idk what the deal is..
I still have no idea what these updates do.. What's different? I'm talking about the frf50, 72, and 83.. Froyo by it self seemed fine, what's new??
Sent from my Nexus One using XDA App

Problems with my Rogers Captivate

Hello, So i have had the Captivate for a full 2-3 weeks now from rogers Canada.
LOVE IT ! Not much lag, GPS super accurate but Ive come across few problems that may be related to software.
For the first time tonight, my phone shutdown. It wasnt charging or anything, but i couldnt unlock it and the opening animation lit up when holding down the side so i assume it had shutdown.
But my biggest worry is 3 days ago, and again last night, I woke up to find my screen all black and white, (like a faded black) and phone was completely unresponsive. I had to remove battery and reinsert, then it would start up and work normally all day. I really do not wish to return it, unless I have too, but can this be app related? or just buggy? I will keep track, but couldnt find any other with this issue on google search.
Hopefully someone here can help.
It's been a problem with AT&T Captivates and my phone suffered as well. There's a thread in General section where people all talk about random shutdowns for their phone. Is your phone rooted? I think my shutdowns started happening when I just rooted the phone.. but somehow after I flashed a cog rom, it was all ok...

Most likely a Software Problem [help]

hi,
For starters I've had my G1 since it came out, been rooted for a while so i know what I've been doing.
Anyways.. I've checked the forums and I've seen similar problems like mine but not exactly the answers I need.
Basically my Digitizer is being unresponsive randomly and when this happens my entire phone just FC's everything. The first time i noticed this was when I would Charge my G1 using a Blackberry Charger when id text, the Screen would be unresponsive to touch on all of the screen and just lag on everything. So I would have to unplug it and re-plug it continually. Recently I switched to the new Cyan Rom (i forgot the number) and now it will just randomly be unresponsive with the touchscreen id go on apps and it will FC. Ive wiped and rebooted many times, ive switched roms multiple times as well. So I'm on my last resort and asking for help.
Any help is highly appreciated.
thelistening said:
hi,
For starters I've had my G1 since it came out, been rooted for a while so i know what I've been doing.
Anyways.. I've checked the forums and I've seen similar problems like mine but not exactly the answers I need.
Basically my Digitizer is being unresponsive randomly and when this happens my entire phone just FC's everything. The first time i noticed this was when I would Charge my G1 using a Blackberry Charger when id text, the Screen would be unresponsive to touch on all of the screen and just lag on everything. So I would have to unplug it and re-plug it continually. Recently I switched to the new Cyan Rom (i forgot the number) and now it will just randomly be unresponsive with the touchscreen id go on apps and it will FC. Ive wiped and rebooted many times, ive switched roms multiple times as well. So I'm on my last resort and asking for help.
Any help is highly appreciated.
Click to expand...
Click to collapse
Try to upgrade to the 27.08 Radio/SPL combo. Follow all of the instructions contained within that post. It will suggest you also re-install your recovery. Do it. Once all of this is said and done, if its a software issue, it should be solved.
I had this same issue prior to the upgrade, and all is fine now. Mine didn't FC tho. If I touched the bottom of the screen, it would select something at the top. any questions or a perfect walkthrough, my direct email to my cell is in my info on the left.
<<<<<<<<<< Over there.
ah! thanks! Im actually going to try this now, and hopefully i don't fail and mess up my phone even more than what it already is. and yeah the FCs are really annoying i cant really do anything like make calls, which is ridiculous. Im also having problems with the camera as well i got those really funky colours in it. and then my regular speaker for calls isnt working unless i put it on speaker, i think my G1 is telling me it wants to die. lmfao.
thelistening said:
ah! thanks! Im actually going to try this now, and hopefully i don't fail and mess up my phone even more than what it already is. and yeah the FCs are really annoying i cant really do anything like make calls, which is ridiculous. Im also having problems with the camera as well i got those really funky colours in it. and then my regular speaker for calls isnt working unless i put it on speaker, i think my G1 is telling me it wants to die. lmfao.
Click to expand...
Click to collapse
Oh crap. You have the funky color camera?! That might actually be a hardware issue. But we can certainly try this out. I have the gTalk PC app, and it's up and running now if you wanna run through this.

how to fix turning off issue for samsung i9000 ?

I just have updated my mobile from 2.2.1 to 2.3.4, i used this forum tutorial - http://forum.xda-developers.com/showthread.php?t=1139050
I have issue - my phone is turning off for no reason, you know i don't have lots of apps only fb,twitter,skype and 'advanced task killer'
actually when I am doing Skype video calls, writing SMS or anything else my phone just changed to 'black screen' every couple hours and afterwards my Samsung turning off with sound. To turn on I need take battery off and then into back then he allow to turn on...
before I updated I had little bit similar situation, my phone had 2.2.1 version and i didn't have black screen, but my phone just had 'freezing' for 10 sec or more...
what's problem for? what's your suggestions ? thank you a lot.
Ed
I have this issue as well, although it doesn't happen as much since I upgraded to gingerbread. I did have it happen once the other day. I was listening to music and I needed to make a call and when exiting the music app, it froze. It then went black and I had to take battery out and put it back in. It's annoying if you got a otterbox case on it with two layers. I had heard updating to gingerbread stops this but so far I don't think it's 100%. I use my phone as my alarm and one time it went dead with a full charge and I was almost late for work.
Let me know if you figure something out.
what can say experts about our issue ?
I will take some day my mobile to repair centre.. it's sad if couple of people have same issue and nobody can tell us the problem reason.
Try to flash a custom kernel and see if it the problem is still there
can you tell me or give information what's is 'flash custom kernel' ?
I have also encountered this problem, very frequently if i may add.
the problem actually first occured a few months ago, after i updated my firmware to gingerbread.
In my case the phone does not freeze, the screen wont turn on or respond to any gestures (hardware/capacitive button won't too), however any running process still runs, in specific i can still recieve phone calls, or at least hear the ringer.
I know of many other people that encountered this problem, all came from different ROMs (MIUI, SH 3.5 and up, Stock, PilotX etc..) and i, for one, can say that in the past two-three weeks it atarted appearing a few times a day.
So - does anyone have any ideas for the nature of this BUG??
BTW I use the i9000t which i own for over 7 months now.
Same problem
Hi, I have the same problem here.
and have seen this myself on stock roms too.
It doesn't happen very often (only once on my phone for now) but it is getting me pissed off as no one knows the nature of this BUG.
could it be a problem with the latest 2.3.4 version ? or an update of one of the applications?
I don't have too many apps on my phone only skype and 2-3 games.
the only thing I can think of right now is that all people who had this bug had skype on the phone but I don't really think it's from that.
Hi, And-roid if u ll update to 2.3.4 your mobile will working deffo better, i suggest you update your mobile to 2.3.4
Hey eddys, i have 2.3.4 for over two months now, and the problem just go worst...
Hi eddys,
I have the 2.3.4 (and my brother and sister in law have it too with a stock rom).
this is happening on all roms and all kernels...maybe a problem with the 2.3.4?
I don't know but it is very weird, no one has an answer for this....
edit:
just checked this with my phone supplier and of course they have no idea what so ever about this bug.
come to think of it they didn't even know how to fix my brother in laws "problem" when the 3G internet didn't work (settings-->wireless and network-->mobile network--> check the V on Use packet data ) so no surprise there.
Anyone???
Maybe theres another forum that this problem should be posted at??
I have this bug too, but only while tethering. I've found a solution to the tethering related crashes - after you start tethering, go to the SuperUser settings, and disable root permissions for android wifi tether. Your phone shouldn't crash anymore.
hey zyczu,
unfortunately, I do not use tethering at all, do you suggest i should disable ALL root permissions?
This bug is really getting on my nerves!!!
Everything else, but this, is working great...
Since upgrading my i9000m to 2.3.3 through Kies, my phone has exhibited similar symptoms 3 times: freezing, not responding to touch etc.
The first time I had pulled the battery when it did this, but the 2nd time I had just put the phone down a minute or 2 earlier so display was off so didn't notice it(about 2 weeks ago). And the 3rd time(today), I was using it at the time, and so started taking off my rubberized case, only to have it restart before I got the chance to pull the phone back off.
Startup took much much longer than normal, which I recall the startup was similar during the 2nd "freeze & reboot". For some reason today, I randomly though maybe its an OTA update so I checked "Settings..About Phone" and found my kernel version listed as:
Code:
2.6.35.7-I9000UGKG3
[email protected]#2
I have no idea what it was before, but September 8th was 2 days ago... It is possible it said that before today's restart but no idea. I have a PIN on my SIM so when starting up have to enter PIN for it to work, but on these auto restarts I never got asked for my PIN so it could have restarted other times too without me noticing(ie. middle of night).
Hmm, mine used to something similar when I would leave Bluetooth on but would move out of range of a paired device. After a few minutes it would just shut down or stop responding. Haven't had that issue since moving to Milkys rom.
hi guys, i just used this tutorial http://androidadvices.com/how-to-up...0-to-stable-gingerbread-xwjvh-2-3-3-firmware/
first I installed 2.3.3 XWJVB then 2.3.3 XWJVH
just doing step by step...
my phone was working fine 2days then i had same issue and then I changed to original SAMSUNG battery and it's working perfect.
try this..
p.s. what kind of batteries you have 'original' or 'non-original' ? thank you
madmigs:
I did not notice the kernel version ive had before, however i took my phone to a service center today, and for what i can see i have the same version as you do, take aside the i9000t instead of i9000m...
eddys:
Ive been using different batteries orig/non-orig on and off, although since ive noticed it hurts performance i stopped doing that, do you suggest that this might be the cause of the problem?
If so, the factory wipe i just did (formatted the internal SD card) should do the trick.
try reading this it helped me since i turn the wi fi off when i go out
http://androidforums.com/samsung-galaxy-ace/312084-randomly-turning-off.html
Are you guys experiencing turn-off issue while phone is in the locked state. I mean you locked the screen and then after a while when you picked it up for unlocking it was powered off. If anyone has this issue, then I found a solution. Just let me know
my turning off issue went back and it's getting every time more annoying, I don't know what to do...

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