Database Develop

Frozen Kaiser

Hi all. I seem to have the same recuuring issue at least twice a day with my kaiser.
For no apparant reason it keeps freezing on me, and each time always displays the same fuzzy graphics on the title bar (see attachment).
Has anybody come accross this issue? What shall I do?
Thanks in advance.

new rom =\...master reset..idk

Novice Gadget Boy said:
Hi all. I seem to have the same recuuring issue at least twice a day with my kaiser.
For no apparant reason it keeps freezing on me, and each time always displays the same fuzzy graphics on the title bar (see attachment).
Has anybody come accross this issue? What shall I do?
Thanks in advance.
Click to expand...
Click to collapse
Do you have a custom rom or a stock rom?
What rom are you using?
What radio are you using?
Can you tell us the available memory you have?
Do you have a task manager installed, and are you making sure everything is closed prior to opening new programs?
That information will be helpful in figuring out what's going on. Let us know, thanks! =)
If you don't have one of the newer custom roms, you're pretty much guaranteed to get an answer of "install hardspl / new radio / rom".
If you have a stock rom from HTC... you're gonna hear "reflash the phone with the stock rom, and if it still does it.. return the phone, or flash it with a custom one".
How much warranty do you have left?
Can you also give us a list of what programs you have installed, and which ones are usually running?

Pictures part 1
Thanks for the quick response. There are a lot of questions so i took a bunch of screen shots. Hope this helps. Let me know if you need anymore detail.
See second post as i am unable to post all pics in one post.
Thankyou

Pictures part 2
I am also running battibar in the background.

Well, from what i gather from the screenshots you posted everything should be working fine. There's no reason it should be freezing up, unless there is some sort of conflict, or corrupt program.
Have you noticed that it happens after opening a certain program, or is it really random?

Oh, I take it that's a stock rom right? You never flashed the phone, you just installed individual cab files, right?

nimda0 said:
.....
....Have you noticed that it happens after opening a certain program, or is it really random?
Click to expand...
Click to collapse
It seems to be random but then on the other hand ive noticed that it usually happens when its been sitting on the charger and idle (for example, i'll pop it on the charger before bed, and when i wake up in the morning its frozen). Also it happens at work when its connected to my pc via activesync and after i havent been doing anything for a while.

nimda0 said:
Oh, I take it that's a stock rom right? You never flashed the phone, you just installed individual cab files, right?
Click to expand...
Click to collapse
Yes, thats correct.

Novice Gadget Boy said:
It seems to be random but then on the other hand ive noticed that it usually happens when its been sitting on the charger and idle (for example, i'll pop it on the charger before bed, and when i wake up in the morning its frozen). Also it happens at work when its connected to my pc via activesync and after i havent been doing anything for a while.
Click to expand...
Click to collapse
Well... it could be overheating. If that's the case it's gotta go back. How much warranty do you have left on the phone before it ends?

Novice Gadget Boy said:
Yes, thats correct.
Click to expand...
Click to collapse
Well, just like I posted above. Everything seems fine... and since you are using the stock rom you only have a few choices. You can start uninstalling programs 1 by 1... (noting which ones you uninstall so you can put them back on). Go 1/2 a day, and see if you still have the problem after uninstalling each program. That will help narrow down the theory about corrupt programs or conflicts.
Another option, is reloading the stock rom from HTC... and don't install anything. See how that works for a day... if it's fine, then you can start installing programs.... then if the problem occurs, you know it's got to be something with one of the program you've put on there.
Then you could always just uninstall everything, reset everything, and send it back and get a new phone.... but if it's the software causing the issue, and you put the same software back on the new phone.. you'll just be right back in the same situation again.
If you have warranty time left, i'd uninstall everything, and demand a new phone because of teh issues you are having. Onec you get it, then i'd flash with a custom rom... just make sure you do it right. =)
EDIT: Hell even if you don't have any warranty left, i'd STILL flash with a custom rom. I can't even begin to tell you how much better my phone runs now that it's flashed compared to before. I was using the stock ROM before from HTC, i had some issues... it was a bit laggy... so i reflashed with the stock rom, limited the software i put on it.. etc. etc.... still ran like dog piss... so i flashed, and well..... you get the picture. It's awesome now.

nimda0 said:
Well... it could be overheating. If that's the case it's gotta go back. How much warranty do you have left on the phone before it ends?
Click to expand...
Click to collapse
10 months. But i dont feel any heat whatsoever, and the other day i was using it at work all day connected via activesync and it didnt freeze up. its only when i leave it idle on the charger.... Last weekend i kept getting messages from friends all during the night while it was on the charger (i was reading messages) and it didnt freeze.

So if it's sitting still for a long time without activity.. it freezes. Hmm... well i could give you a dozen things to try, but they'd just be bandaid fixes anyway. If it's freezing something isnt right.
Read my first post on page 2 of this thread you started and that should give you your options. FLASH!!

Touch Screen Issues

I have a stock N1, updated to Froyo. So every now and then, ever since I got the phone, the screen just stops responding when waking it up. Sometimes, the screen doesn't turn on at all, but the soft buttons light up. And the only way I've found to fix the problem is to either restart the phone, or connect it to my USB.
Was wondering if it's a hardware or software issue?

same thing happening to me aswell...seems to be only since Froyo flash. Really crappy when you are trying to show off the phone and you have to reboot first. Im gonna mess around a bit tonight and see if I figure anything out...Im also not getting any trackball notifications... I think its software related, for now.

I can say it's not Froyo since I've had this problem before the update, unfortunately.

mailliw320 said:
I can say it's not Froyo since I've had this problem before the update, unfortunately.
Click to expand...
Click to collapse
Ok some weird stuff going on for sure..
With CM 5.0.6 every couple days I would the keyboard would "uncalibrate", but the screen would never freeze up.
Since installing Froyo I am getting the freezing and unresponsive screen at least once a day.
Lets hope my it is not my screen getting worse. Ill have to flash back to CM 5.0.6 and see if I still get freezing.
Bye bye Froyo, see you in a couple days!!

So...anyone else with this issue pre-Froyo?

ive never had my nexus freeze, then i flashed froyo and that day it froze for about a minute, now it has done the hard sleep thing and it does it more times per day each subsequent day.
I know that we have an early "test" version of froyo so this stuff isnt grave, but since there seem to be groups of people experiencing different issues, i also wonder if its possible that specific apps can cause problems unrelated to the app since they arent really ready for froyo...is that possible and does anyone know of apps to beware of? not so much apps that dont work but apps that cause other problems?
Edit: my phone is stock by the way

i used to have a lot of problems when i switched from landscape to portrait mode with the calibrations but since ive put on 2.2 that problem is long gone and i have no other issues...

I had shocking touchscreen issues on 5.0.6, to the point where the phone was unusable and I had to reboot or pull the battery. Turning the screen off and on using power button would work occasionally but not always. Unfortunately I am still having the occasional problem on froyo. I had some mates trying to troubleshoot for me and took a few logs, the recurring error was (CM 5.0.6):
I/InputDevice( 117): Dropping bad point #1: newY=176 closestDy=3401 maxDy=2779
I haven't taken a log while on froyo

Thanks for the input, fellas. Sounds like it's a more apparent issue in this test release of Froyo. I've had the issue since before flashing the update, with stock 2.1, but it's sounding like it's software related and nothing actually wrong with my phone. Guess I won't bother contacting HTC haha

New Nexus Not Working

Hello,
I bought a Nexus one and as I don't live in a country that sells it my cousin brought it to me.
The device doesn't work and self Reboots giving me 20 seconds of use.
Tryed working with/without a sim,
Did a Factory Reset,
Formated the Sd-Card on my Pc,
and still in the same spot.
any ideas on what else to try before giving up?
anyone had this problem and fixed it?
My phone is not ROOTed and is on Version 1 of 2.1
didn't have enough time to get other info like Baseband and stuff.
I'm not willing to root the phone.
** If i send it back it will make the phone very expensive as i will have to pay costums fee when they mail it back to me
Thanks in advance!

Sounds like a DOA. Really bad luck.

If you send it back you should not pay duty to get it back usually, unless you live in a very tax hungry country! Between US and CAN you would not get duty.
Beside try speaking with cust support, DOA are usually well handled by company and so far HTC seem to be handling repair quite well as per the few post about broken screen I have seen.
Did you try running the phone WITHOUT an SD card ? good luck!
Krypton1984 said:
Hello,
I bought a Nexus one and as I don't live in a country that sells it my cousin brought it to me.
The device doesn't work and self Reboots giving me 20 seconds of use.
Tryed working with/without a sim,
Did a Factory Reset,
Formated the Sd-Card on my Pc,
and still in the same spot.
any ideas on what else to try before giving up?
anyone had this problem and fixed it?
My phone is not ROOTed and is on Version 1 of 2.1
didn't have enough time to get other info like Baseband and stuff.
I'm not willing to root the phone.
** If i send it back it will make the phone very expensive as i will have to pay costums fee when they mail it back to me
Thanks in advance!
Click to expand...
Click to collapse

If the boots, has never been rooted (boot unlock), no immediate physical damage, and has no signs of liquid damage or tampering (check void sticker).... it's likely just a software issue. Reload original firmware, or load a new firmware... Don't give up, sounds like the phone is still okay.

Was it bnib?

mrbkkt1 said:
Was it bnib?
Click to expand...
Click to collapse
So it seems.
Where are you from, Krypton1984 ?

Looks like some rogue app is loading at boot, causing reset. Possibly corrupt ROM image - but not sure. Might be software, might be hardware. But here's one thing to try:
If you're on a T-Mobile-compatible phone (900/1700/2100), do yourself a favor and flash stock Froyo. No need to root for that. The guide is in the sticky thread. In case of corrupted ROM image it'll do the trick.

I think you should factory reset it. Maybe even download the official 2.1 rom and install it. See if it fixes it.

Try a battery trade in first. Believe it or not, my first N1 seemed dead, and support gave me a swap for a new unit. When the new unit came in, it was still "dead" with the battery that originally shipped with the device. A new battery is what caused my N1 to finally come to life. The batteries that ship with N1's have QC issues, because I was one of many to report a DOA battery in the Google support forums.

its brand new,
I didn't pay customs on the way in because my cousin brought it to me, so if i send it back i will and it makes the phone very expensive.
what if when i try to change firmware the phone reboots again without finishing?
i dont want to brick the phone.

Krypton1984 said:
its brand new,
I didn't pay customs on the way in because my cousin brought it to me, so if i send it back i will and it makes the phone very expensive.
what if when i try to change firmware the phone reboots again without finishing?
i dont want to brick the phone.
Click to expand...
Click to collapse
Well booting to the bootloader will answer the hardware software question.
1. Turn off the phone.
2. Now press (and hold) the Trackball and turn on the phone.
Once you're in the loader let it sit for a while. If it stays up it's a software problem and a new ROM should sort it out. If it reboots while in the bootloader it sounds like a DOA phone.
Good luck.

You can also try a full factory reset through the bootloader. Search for the instructions as i do not know them off the top of my head

P00r said:
Between US and CAN you would not get duty.
Click to expand...
Click to collapse
Yeah, North America is all one big happy family. We've got NAFTA and everything now.
OP, I am assuming you've allowed the battery to charge full?

badomen said:
Well booting to the bootloader will answer the hardware software question.
1. Turn off the phone.
2. Now press (and hold) the Trackball and turn on the phone.
Once you're in the loader let it sit for a while. If it stays up it's a software problem and a new ROM should sort it out. If it reboots while in the bootloader it sounds like a DOA phone.
Good luck.
Click to expand...
Click to collapse
i am having a similar issue. The phone reboots randomly and gets stuck at the static X logo screen. i have to remove the battery and let it be aside for at least 10 minutes before i am able to get the phone up and running again.
i tried updating to froyo. it installed but then froze up again on reboot. i did the battery thing and then started it up, went on fine..froyo had been successfully installed, but my random reboot problem STILL DID NOT GO AWAY..
can this be sorted by installing the original rom image?? or do i have to go in for a swap?!?
i don't want to swap coz they send out refurbished devices,,but its the last option...

padhi87 said:
i am having a similar issue. The phone reboots randomly and gets stuck at the static X logo screen. i have to remove the battery and let it be aside for at least 10 minutes before i am able to get the phone up and running again.
i tried updating to froyo. it installed but then froze up again on reboot. i did the battery thing and then started it up, went on fine..froyo had been successfully installed, but my random reboot problem STILL DID NOT GO AWAY..
can this be sorted by installing the original rom image?? or do i have to go in for a swap?!?
i don't want to swap coz they send out refurbished devices,,but its the last option...
Click to expand...
Click to collapse
You'll probably need to swap based on what you're saying. I, though, actually think Refurbished devices are just as good or even better than new. Think about it, if you keep getting dust under the screen maybe a refurbished phone will already have the fix? For that scenario it works out.

padhi87 said:
i am having a similar issue. The phone reboots randomly and gets stuck at the static X logo screen. i have to remove the battery and let it be aside for at least 10 minutes before i am able to get the phone up and running again.
i tried updating to froyo. it installed but then froze up again on reboot. i did the battery thing and then started it up, went on fine..froyo had been successfully installed, but my random reboot problem STILL DID NOT GO AWAY..
can this be sorted by installing the original rom image?? or do i have to go in for a swap?!?
i don't want to swap coz they send out refurbished devices,,but its the last option...
Click to expand...
Click to collapse
I really think this is a bad RAM issue.
I had this happen to my Nexus (ATT). It was prior to flashing froyo. I tried everything, flashing back to stock (including radio), cyan's latest, Paul's (stock) Froyo (with and without radio). Same result. Seemingly random reboots.
I thought initially that it was a software issue - It would not reboot while in fastboot/Amon's Recovery. But having tried every software combination, I've concluded that it MUST be hardware, unless I'm missing something big.
The phone, for the most part, would be fine as long as I DON'T TOUCH IT. It would stay idle for a long period of time (24hrs+), then I would use it Everything from web browsing to downloading apps to making calls, and it would reboot. It's frustrating because it seems that it's rebooting for no reason except that I'm touching it.
Sent in for a replacement, it arrives today. Hopefully it will not suffer this problem.

After talking with HTC they told me i need to swap the phone.
Because i'm out of america i need to send it to someone in the US amd then they send him the new divice after he sends my old one,
I am not satisfide with google's (first guy I talked with) and HTC because none of whome understand the severity and the hard feeling of getting a BRAND NEW IN BOX paper-weight. nothing about we'll compensate you or nada.
For me it tells me the brand is not strong enough to manage an outer state service and i wouldn't recomend them for countries that they don't cell it for.
If you where born in a HTC GOOGLE compatible country enjoy!
As i'm am probably less lucky and still in 2010 nationality counts

[Q] Does your HD7 freeze as much as mine?

I just got mine, even flashed the ROM for mine (T Mobile) and this phone freezes almost literally every 5 minutes and programs freeze a lot and won't allow me to open any other programs and I'm just curious if this is common with other people? I cannot use this phone at all for daily use unless I ONLY use it for texting and not open or use any other programs .

why did you flash it? :S

Mine actually works really nicely, and after changing my polling to 30 minutes instead of as items arrive, i get a completely full day of hard use out of mine...why did you flash it?

Moved to General

Well if you flashed anything theres your answer

You can flash HD 7 ??? never knew it lol what did you flash it with...
I do get a bit of lag now and then if i open too many programs, but not that bad
must say MS has done a good job of winmo 7 hope the updates come soon though

What ROM? How did you flash? Where did you buy the device.
This is the FIRST device I am using with MS OS on it, that actually did not freeze on me at all. The WP7 on my HD7 is fluid, fast and stable. Not a single freeze or hangup. Of course if you are talking about loading of apps like Twitter and Facebook, well, they take time to update and thats an App issue. Not th OS issue.
I think there is something seriously wrong with your device or what you have done with it. Better call up the customer care and get a replacement.

Not even one freeze in 8 days

I flashed the official TMOUS ROM that's been posted in these forums, and nah I mean it way freezes like every 5 minutes... guess I'm the only one with the problem then ? Even factory resetting it still freezes then reboots like every 5-10 minutes... man this sucks, and the phone is so fluid though...
I do mean it freezes/reboots A LOT!
Is there any way I can get a replacement even though I bought it off a friend? (practically straight up brand new) Like lie or something to T-Mobile and say I got it off some smaller T-Mobile dealer? The phone is scratchless and scuff free.
Or any suggestions?

Is it possible that it's a hardware issue? I don't think it could be though...?

buru898 said:
I flashed the official TMOUS ROM that's been posted in these forums, and nah I mean it way freezes like every 5 minutes... guess I'm the only one with the problem then ? Even factory resetting it still freezes then reboots like every 5-10 minutes... man this sucks, and the phone is so fluid though...
I do mean it freezes/reboots A LOT!
Is there any way I can get a replacement even though I bought it off a friend? (practically straight up brand new) Like lie or something to T-Mobile and say I got it off some smaller T-Mobile dealer? The phone is scratchless and scuff free.
Or any suggestions?
Click to expand...
Click to collapse
T-Mobile has a 14 day return policy, and if your friend purchased it on contract (new line, or as a upgrade), then only he can return it as he will be asked for proper ID in order to identify himself as an authorized person the account.
If he bought it outright (full price) and gave you the receipt, you should be able to go back to the same store and return it and get a new.
Either way, I'd say return it and get a new one. And however you flashed it, don't. Its perfect out of the box. Not once has the phone froze on me.

Blah guess I just got bad luck , it seems to freeze 90% of the time whenever I start up the HTC Hub and am in it or go to the main screen. But thanks everyone for your input .

you still haven't answered what rom you flashed.
Also, maybe your friend knew it was defective and hosed you.

nrfitchett4 said:
you still haven't answered what rom you flashed.
Also, maybe your friend knew it was defective and hosed you.
Click to expand...
Click to collapse
he did actually answered on post #9
anyway, does anyone experienced a lockup when using the alarm when the alarm sets off but left alone for a long time? cause i tried using this phone as an alarm but could never wake me up even on full blast volume. so it is left there for hours .. then when i do eventually wake up .. i see the snooze and dismiss buttons up front and when i tried pressing any of the buttons ..the phone doesn't respond.. so i restart the phone and its back to normal.

Ah yeah guess I did get scammed blah. Oh well, **** happens... the one time I did use the alarm it worked for me and woke me up.
But I seriously wonder why it's all super messed up?
Could it be a hardware problem?
Hmm and right when it freezes it automatically enters airplane mode... then stays frozen until I take out the battery.
EDIT: Actually it seems like the HTC Hub makes it freeze 90% of the time and makes other apps not pop up or nothing. Bah! Would like an update (when HTC/Microsoft releases one) fix this problem?

Please, can you tell us, HOW excatly you've flashed a new ROM , because I thought it was actually impossible before someone find a kind of HSPL or something like that for WP7 ????

tenzin said:
Please, can you tell us, HOW excatly you've flashed a new ROM , because I thought it was actually impossible before someone find a kind of HSPL or something like that for WP7 ????
Click to expand...
Click to collapse
see developers section...
http://forum.xda-developers.com/forumdisplay.php?f=783
I flashed mine because of reboot issues too. Mine would reboot and not only that it would hard reset ! After the flash the phone works like a charm. No freezing, no reboots, no hard resets.
Be sure to choose the right one. I don't believe these are upgrades in anyway, just a fresh ROM to install to start from the beginning.

mine hung at the white splash screen / boot screen, so i hard reset (dialled into my memory from HD1 days!) and it was fine. Took the SIM card out later to put into HD1 to write down things to manually move across (cheers MS for no easy option to migrate*), put it back in, frozen again.
Hard reset: still frozen. Doesn't seem like anything i can do - phone seems bricked. Will have to take back - can't find anything on forums. LAME!!!
*option to migrate / set your own ringtones / use swype / send texts, etc, will be available from 2011

OP, have you called htc and reported the problem. It might take them a couple weeks, but they will warranty it for you since you can't take it to t-mobile.
It has to be hardware if it did it before and after flashing.
call htc @ 888-356-2375 (for USA HTC)

If you have an SDCARD in the phone it could be the problem, remove it.

Most likely a Software Problem [help]

hi,
For starters I've had my G1 since it came out, been rooted for a while so i know what I've been doing.
Anyways.. I've checked the forums and I've seen similar problems like mine but not exactly the answers I need.
Basically my Digitizer is being unresponsive randomly and when this happens my entire phone just FC's everything. The first time i noticed this was when I would Charge my G1 using a Blackberry Charger when id text, the Screen would be unresponsive to touch on all of the screen and just lag on everything. So I would have to unplug it and re-plug it continually. Recently I switched to the new Cyan Rom (i forgot the number) and now it will just randomly be unresponsive with the touchscreen id go on apps and it will FC. Ive wiped and rebooted many times, ive switched roms multiple times as well. So I'm on my last resort and asking for help.
Any help is highly appreciated.

thelistening said:
hi,
For starters I've had my G1 since it came out, been rooted for a while so i know what I've been doing.
Anyways.. I've checked the forums and I've seen similar problems like mine but not exactly the answers I need.
Basically my Digitizer is being unresponsive randomly and when this happens my entire phone just FC's everything. The first time i noticed this was when I would Charge my G1 using a Blackberry Charger when id text, the Screen would be unresponsive to touch on all of the screen and just lag on everything. So I would have to unplug it and re-plug it continually. Recently I switched to the new Cyan Rom (i forgot the number) and now it will just randomly be unresponsive with the touchscreen id go on apps and it will FC. Ive wiped and rebooted many times, ive switched roms multiple times as well. So I'm on my last resort and asking for help.
Any help is highly appreciated.
Click to expand...
Click to collapse
Try to upgrade to the 27.08 Radio/SPL combo. Follow all of the instructions contained within that post. It will suggest you also re-install your recovery. Do it. Once all of this is said and done, if its a software issue, it should be solved.
I had this same issue prior to the upgrade, and all is fine now. Mine didn't FC tho. If I touched the bottom of the screen, it would select something at the top. any questions or a perfect walkthrough, my direct email to my cell is in my info on the left.
<<<<<<<<<< Over there.

ah! thanks! Im actually going to try this now, and hopefully i don't fail and mess up my phone even more than what it already is. and yeah the FCs are really annoying i cant really do anything like make calls, which is ridiculous. Im also having problems with the camera as well i got those really funky colours in it. and then my regular speaker for calls isnt working unless i put it on speaker, i think my G1 is telling me it wants to die. lmfao.

thelistening said:
ah! thanks! Im actually going to try this now, and hopefully i don't fail and mess up my phone even more than what it already is. and yeah the FCs are really annoying i cant really do anything like make calls, which is ridiculous. Im also having problems with the camera as well i got those really funky colours in it. and then my regular speaker for calls isnt working unless i put it on speaker, i think my G1 is telling me it wants to die. lmfao.
Click to expand...
Click to collapse
Oh crap. You have the funky color camera?! That might actually be a hardware issue. But we can certainly try this out. I have the gTalk PC app, and it's up and running now if you wanna run through this.