Database Develop

PLEASE HELP!!! Wont Boot - Red/Green/Blue Screen

Im really really hoping that someone can help me here
It started this morning around 10:00 or so - I took my phone out to check my messages, everything is working fine. I lock the phone and put it standby (power button) and *surprise*, it locks up and wont come out of standby
So i just re-set it (like im forced to do 20 times a day) and instead of booting it went straight to this red/green/blue screen. At the bottom of the screen it just says "Serial" but doesn't actually give a serial.
I instantly thought it was bricked, so i removed the battery and left it out for a few mins. Then i put the batt back in, and it booted normally. I used it throughout the day with no problems.
Fast forward a few hours and it does it again but now it wont boot at all (ive reset the thing like 100000 times in the last hour ive been working on it).
WTF is going on?? Im really really hoping that it isnt too screwed to fix
The last program I installed was the SPB pack, but that was over a month ago, and i use the phone every day, multiple times a day.
Oh, and to make things worse i was planning on relying on my TomTom tomorrow

and the text on that screen says:
Kais1*0
SPL-1.56.0000
CPLID-8
And at the bottom it just says "Serial" but none is given.
This blows

Have you recently tried to flash your phone? Have you ever? If you never have flashed it or attempted to use Olipof's app, then take it to the store and demand a new one.

Do you see "USB" instead of "Serial" if you connect your sync cable to your phone when in the bootloader?
If so, I would download the latest carrier-branded rom and flash it to your device. As long as the rom is designed for your device, then you do not need to do anything special prior to running the file from your PC.

grandpareza said:
Have you recently tried to flash your phone? Have you ever? If you never have flashed it or attempted to use Olipof's app, then take it to the store and demand a new one.
Click to expand...
Click to collapse
I have never flashed it but i have spilled water near it (on the counter, the phone got wet but that was months ago and has no relation to this).
Can they check if it has been wet before?
When i plug it into my computer it says USB instead of serial. Should I try to re-flash with an updated rom and see if it fixes it or just take it in?

If you find me on MSN IM ([email protected]) we can run a diagnostic & see what the problem is.

GSLEON3 said:
If you find me on MSN IM ([email protected]) we can run a diagnostic & see what the problem is.
Click to expand...
Click to collapse
Thanks, ill give you a buzz.
I need to finish and email a few things first (shouldnt take more than 30mins).

Actually, ill just message you tomorrow or something.
Ive been really busy this week.

well did you get it fixed? what did you do?

Yikes, that happened to a friend of mine, but he flashed his and then had to reflash it. I think there is a place on the back under the battery that they use to tell if it's been wet. I would take it back, even if flashing it fixes it, you don't want it to happen again.
oh and it doesn't mean serial like a serial number, it is a serial connection.

I havent been able to get it fixed.
I think ill try to flash it this weekend and see if that fixes it

You'll only make problems worse if you reflash. I've analyzed the MTTY output you've sent me & you have a bad NAND storage blocks.
You need to follow the directions I sent to your email account via MSN IM.
DO NOT REFLASH UNTIL YOU'VE TAKEN CARE OF THE BAD BLOCKS!!!

this happened to me and someone else in XDA a while back. I saw his thread (link below) and then PMed him. I will copy / paste our PMs:
http://forum.xda-developers.com/showthread.php?t=344402
jackjohnson said:
dockular said:
jackjohnson said:
dockular said:
Sup Jack, my Tilt is doing the
Kais1*0
spl-1.56.0000
cpld-8
Serial
problem that you had talked about. I read that huge thread, lots of great info in there. Although its unfortunate what happened to you, I'm really grateful of all the troubleshooting that you've done before me, so I know what works and what doesn't. Interesting to note that I have had the Tilt since the day it came out, and never cooked/ flashed my rom. I have been using the Tilt rom the whole time with no problems. Otherwise I'm a huge power user and have a ridiculous amt of software installed.
So after everything was all said and done, did you end up just replacing the device? Thanks again man
-Anthony
Click to expand...
Click to collapse
Anthony,
Yea I went ahead and replaced it. No matter what I did to reflash the original bootloader, and flash the original rom, I always ended up with that same problem. Did you notice that if you can't get it out of the bootloader, but you connect it to your computer, and while it's connect, you soft reset, that it boots? Just curious. that's what happened to me. Either that or I would have to yank the sim and battery, then try.
My tilt was working fine for about a month with a flashed rom, up until I started installing gobs of software on it. Just a thought. If I were you, I would get the device replaced. Especially if you've never flashed a new rom on it - it definitely should not be doing that.
Scott
Click to expand...
Click to collapse
My computer has been broken for a month or two. To answer your question - I haven't been connecting it to anything other than an AC outlet. Anything installed in the last couple months was installed OTA... I usually just obtain a CAB by downloading it directly onto my device.
Also, its weird but sometimes after I drain the batter with the RGB screen then recharge it (this process takes about a day) then hit the reset button, it will actually boot correctly. I am on the third time this has happened. It was bricked for a couple days, then after a combination of charging / depleting got it to boot into windows. Then it happened again, then again.
As long as I don't restart the phone it will stay in windows... If I restart then I lose it for a day or so. Interesting to note that since this has happened, phone calls connect, but I can't hear the other party and they can't hear me.
Also, I use the mini usb out to a 3.5mm stereo jack to stream shoutcast into my car stereo while driving. Last week (at the onset of my problem) the music was playing from the Tilt's speakerphone, and not going through the headphone jack as it normally would. A restart fixed this, but when it happened again a day or so later, the next restart is what got me to that boot screen for the first time.
One of us should post this in the forum...
Click to expand...
Click to collapse
And just an update, I never sent back my phone or did anything as far as bad blocks go. I just let the battery drain and booted it right up and now it works perfect. I have since installed a few cooked rooms and radios and have had no issues since. This RGB screen was isolated to just those few days that we were talking about in the PMs.
Click to expand...
Click to collapse

dockular said:
this happened to me and someone else in XDA a while back. I saw his thread (link below) and then PMed him. I will copy / paste our PMs:
http://forum.xda-developers.com/showthread.php?t=344402
jackjohnson said:
And just an update, I never sent back my phone or did anything as far as bad blocks go. I just let the battery drain and booted it right up and now it works perfect. I have since installed a few cooked rooms and radios and have had no issues since. This RGB screen was isolated to just those few days that we were talking about in the PMs.
Click to expand...
Click to collapse
Umm... GOOD FOR YOU!!!
I had him perform a diagnostic & it reported HE HAS A BAD BLOCK! So unless you're psychic or can be sure that every problem with Boot Loader is the same as the one you had, I suggest sticking to what you know.
BTW, search the CURRENT threads, in the KAISER forum, & you'll see I've helped a few dozen people with this & similar issues.
Click to expand...
Click to collapse

dude i wasn't telling him to not follow your advice. was just letting him know my story. as a matter of fact, after reading your original post I have decided to check for bad blocks on my phone.

GSLEON3;2021681
[B said:
Umm... GOOD FOR YOU!!![/B]
I had him perform a diagnostic & it reported HE HAS A BAD BLOCK! So unless you're psychic or can be sure that every problem with Boot Loader is the same as the one you had, I suggest sticking to what you know.
BTW, search the CURRENT threads, in the KAISER forum, & you'll see I've helped a few dozen people with this & similar issues.
Click to expand...
Click to collapse
Well, this has happened to one of our phones. Can you just post the fix here instead of requiring the email/IM rotuine?

Way, Way Too Many Reboots

Hola,
Dont know if Im over (ab)using my phone or if anyone else has the same issues.
My phone loves to reboot
-When I answer a call once in a while.
-When I turn off StreamFurious once in a while.
-When I disconnect the usb every once in a while.
-For no apparent reason every once in a while (ex. Ill find it turned off in my pocket or on my desk, but I never turned it off)
This happens about 3-5 times per day.
Also, on some of the StreamFurious reboots, it turns off and I have to pull the battery or it gets stuck on the G1 screen and never finishes.
Do you think I need a replacement or is this just a version 1 hardware thing?
Thanks in advance for your input!

We are going to need some more information to better assist you.
1) What Build are you using
2) Are you running Apps2SD
3) How much space do you have left on your internal storage?

Sure, thanks
Jf 1.5
Radio: 26I
No A2SD
31MB free
Nothing crazy.
I wipe every time I flash.
I've tried factory resetting too.
I try to keep the system clean.

he3 said:
Hola,
Dont know if Im over (ab)using my phone or if anyone else has the same issues.
My phone loves to reboot
-When I answer a call once in a while.
-When I turn off StreamFurious once in a while.
-When I disconnect the usb every once in a while.
-For no apparent reason every once in a while (ex. Ill find it turned off in my pocket or on my desk, but I never turned it off)
This happens about 3-5 times per day.
Also, on some of the StreamFurious reboots, it turns off and I have to pull the battery or it gets stuck on the G1 screen and never finishes.
Do you think I need a replacement or is this just a version 1 hardware thing?
Thanks in advance for your input!
Click to expand...
Click to collapse
Something like this happened to me about a month or more ago. It was everytime I try and use my phone when I was charging it, it would reboot. After a few days it would just do it at random. I just called tmobile and they just sent me a new one out.

the same thing is happening to me. my phone randomly crashes/reboots and i was starting to think it is the Haykuro build im using. is there any way to test the hardware? is there something like that in an app?

help
Are you using ahome or someting like that cause those programs cause problem with 1.5 uninstall all your theme apps if you have any

No, no themes.
Called t-mob, since I've had the device (sans insurance) less than a year, they are sending new hardware without a battery to replace mine. I decided to add insurance to the new hardware just incase. Thanks for the input! Glad I called!
Now to virginize the phone... heh

I have the same problem. There's a lot of this going around. It sure seems like a coincidence that it started with Cupcake for most all of us.

This has been something that has been happening since the RC33 load it...

Now I got the stupid random reboot problem. This is a warranty replacement and my first one never did this. I guess I gotta get another warranty replacement. Anyone find a definitive cause for this yet?

almost 100% sure you have a hardware problem

savethechicken said:
This has been something that has been happening since the RC33 load it...
Click to expand...
Click to collapse
I used to have the same issues WAAAY back after I recieved an OTA update from tmobile for rc33 or whichever one it was in march... back when I had still no idea what "cupcake" was...
always seemed to happen when I was:
answering a call, recieving a text while in a call that I started, etc.
but after I found out about the linux bit of my phone, I immediately cracked it... and... cupcake... and then? there weren't any reboots.... I wonder whats up with that? maybe something to do with OTA spls? I don't remember lol

rikupw said:
I used to have the same issues WAAAY back after I recieved an OTA update from tmobile for rc33 or whichever one it was in march... back when I had still no idea what "cupcake" was...
always seemed to happen when I was:
answering a call, recieving a text while in a call that I started, etc.
but after I found out about the linux bit of my phone, I immediately cracked it... and... cupcake... and then? there weren't any reboots.... I wonder whats up with that? maybe something to do with OTA spls? I don't remember lol
Click to expand...
Click to collapse
RC33 was the OTA was in March I believe maybe Feb. This didn't happen as much on RC30 and then RC33 came out and this started to happened more often. Obviously it is not the ROM doing it as not everyone has the problem but something seemed to trigger it on some devices.

alapapa said:
almost 100% sure you have a hardware problem
Click to expand...
Click to collapse
Going to have to agree. This is starting to seem like a Hardware problem, considering all the feedback we are being given.

I have the same exact problem.
It's definitely a hardware issue.
I was thinking it was because my extended battery pack is a little loose or some loose wiring. It happens when the phone is bumped a little. Like putting it on a table too roughly or flipping the screen up too quickly or it shaking in my pocket. Probably going to replace it.

I have this same problem...i had it originally with RC33 then it went away with the cupcake update and I recently root and install cynogen's build and its back to screw up my day
i don't think its a hardware thing ...at least in my case doesn't make sense to be gone for a month and then come right back after rooting

I also experience random reboot issue. Usually when the phone hang first then next thing you know, it is rebooting. Sometimes the phone will be just sitting there and it will reboot by itself. I always thought it is the ROM issue, never suspect hardware. I am running an old version of Dudes v1.3a build.

For me too
I am getting too many reboots too, just got a replacement phones(previous one did this too), same with this phone, first i thought it was Hardware but now it think its the roms. On hero it rebooted 3 times while booting the first time, on cyanogen it rebooted in a couple of hours, just dont know what the problem is, maybe abusing the phone

I got a replacement phone and still have reboots issue on it when booting, playing music etc.

charnsingh_online said:
I got a replacement phone and still have reboots issue on it when booting, playing music etc.
Click to expand...
Click to collapse
Makes me wonder on the apps your using in the background or settings you have up, or even the ROM. Do you have any extra info whats up before it reboots? Does it choke out due to low memory maybe?

New Nexus Not Working

Hello,
I bought a Nexus one and as I don't live in a country that sells it my cousin brought it to me.
The device doesn't work and self Reboots giving me 20 seconds of use.
Tryed working with/without a sim,
Did a Factory Reset,
Formated the Sd-Card on my Pc,
and still in the same spot.
any ideas on what else to try before giving up?
anyone had this problem and fixed it?
My phone is not ROOTed and is on Version 1 of 2.1
didn't have enough time to get other info like Baseband and stuff.
I'm not willing to root the phone.
** If i send it back it will make the phone very expensive as i will have to pay costums fee when they mail it back to me
Thanks in advance!

Sounds like a DOA. Really bad luck.

If you send it back you should not pay duty to get it back usually, unless you live in a very tax hungry country! Between US and CAN you would not get duty.
Beside try speaking with cust support, DOA are usually well handled by company and so far HTC seem to be handling repair quite well as per the few post about broken screen I have seen.
Did you try running the phone WITHOUT an SD card ? good luck!
Krypton1984 said:
Hello,
I bought a Nexus one and as I don't live in a country that sells it my cousin brought it to me.
The device doesn't work and self Reboots giving me 20 seconds of use.
Tryed working with/without a sim,
Did a Factory Reset,
Formated the Sd-Card on my Pc,
and still in the same spot.
any ideas on what else to try before giving up?
anyone had this problem and fixed it?
My phone is not ROOTed and is on Version 1 of 2.1
didn't have enough time to get other info like Baseband and stuff.
I'm not willing to root the phone.
** If i send it back it will make the phone very expensive as i will have to pay costums fee when they mail it back to me
Thanks in advance!
Click to expand...
Click to collapse

If the boots, has never been rooted (boot unlock), no immediate physical damage, and has no signs of liquid damage or tampering (check void sticker).... it's likely just a software issue. Reload original firmware, or load a new firmware... Don't give up, sounds like the phone is still okay.

Was it bnib?

mrbkkt1 said:
Was it bnib?
Click to expand...
Click to collapse
So it seems.
Where are you from, Krypton1984 ?

Looks like some rogue app is loading at boot, causing reset. Possibly corrupt ROM image - but not sure. Might be software, might be hardware. But here's one thing to try:
If you're on a T-Mobile-compatible phone (900/1700/2100), do yourself a favor and flash stock Froyo. No need to root for that. The guide is in the sticky thread. In case of corrupted ROM image it'll do the trick.

I think you should factory reset it. Maybe even download the official 2.1 rom and install it. See if it fixes it.

Try a battery trade in first. Believe it or not, my first N1 seemed dead, and support gave me a swap for a new unit. When the new unit came in, it was still "dead" with the battery that originally shipped with the device. A new battery is what caused my N1 to finally come to life. The batteries that ship with N1's have QC issues, because I was one of many to report a DOA battery in the Google support forums.

its brand new,
I didn't pay customs on the way in because my cousin brought it to me, so if i send it back i will and it makes the phone very expensive.
what if when i try to change firmware the phone reboots again without finishing?
i dont want to brick the phone.

Krypton1984 said:
its brand new,
I didn't pay customs on the way in because my cousin brought it to me, so if i send it back i will and it makes the phone very expensive.
what if when i try to change firmware the phone reboots again without finishing?
i dont want to brick the phone.
Click to expand...
Click to collapse
Well booting to the bootloader will answer the hardware software question.
1. Turn off the phone.
2. Now press (and hold) the Trackball and turn on the phone.
Once you're in the loader let it sit for a while. If it stays up it's a software problem and a new ROM should sort it out. If it reboots while in the bootloader it sounds like a DOA phone.
Good luck.

You can also try a full factory reset through the bootloader. Search for the instructions as i do not know them off the top of my head

P00r said:
Between US and CAN you would not get duty.
Click to expand...
Click to collapse
Yeah, North America is all one big happy family. We've got NAFTA and everything now.
OP, I am assuming you've allowed the battery to charge full?

badomen said:
Well booting to the bootloader will answer the hardware software question.
1. Turn off the phone.
2. Now press (and hold) the Trackball and turn on the phone.
Once you're in the loader let it sit for a while. If it stays up it's a software problem and a new ROM should sort it out. If it reboots while in the bootloader it sounds like a DOA phone.
Good luck.
Click to expand...
Click to collapse
i am having a similar issue. The phone reboots randomly and gets stuck at the static X logo screen. i have to remove the battery and let it be aside for at least 10 minutes before i am able to get the phone up and running again.
i tried updating to froyo. it installed but then froze up again on reboot. i did the battery thing and then started it up, went on fine..froyo had been successfully installed, but my random reboot problem STILL DID NOT GO AWAY..
can this be sorted by installing the original rom image?? or do i have to go in for a swap?!?
i don't want to swap coz they send out refurbished devices,,but its the last option...

padhi87 said:
i am having a similar issue. The phone reboots randomly and gets stuck at the static X logo screen. i have to remove the battery and let it be aside for at least 10 minutes before i am able to get the phone up and running again.
i tried updating to froyo. it installed but then froze up again on reboot. i did the battery thing and then started it up, went on fine..froyo had been successfully installed, but my random reboot problem STILL DID NOT GO AWAY..
can this be sorted by installing the original rom image?? or do i have to go in for a swap?!?
i don't want to swap coz they send out refurbished devices,,but its the last option...
Click to expand...
Click to collapse
You'll probably need to swap based on what you're saying. I, though, actually think Refurbished devices are just as good or even better than new. Think about it, if you keep getting dust under the screen maybe a refurbished phone will already have the fix? For that scenario it works out.

padhi87 said:
i am having a similar issue. The phone reboots randomly and gets stuck at the static X logo screen. i have to remove the battery and let it be aside for at least 10 minutes before i am able to get the phone up and running again.
i tried updating to froyo. it installed but then froze up again on reboot. i did the battery thing and then started it up, went on fine..froyo had been successfully installed, but my random reboot problem STILL DID NOT GO AWAY..
can this be sorted by installing the original rom image?? or do i have to go in for a swap?!?
i don't want to swap coz they send out refurbished devices,,but its the last option...
Click to expand...
Click to collapse
I really think this is a bad RAM issue.
I had this happen to my Nexus (ATT). It was prior to flashing froyo. I tried everything, flashing back to stock (including radio), cyan's latest, Paul's (stock) Froyo (with and without radio). Same result. Seemingly random reboots.
I thought initially that it was a software issue - It would not reboot while in fastboot/Amon's Recovery. But having tried every software combination, I've concluded that it MUST be hardware, unless I'm missing something big.
The phone, for the most part, would be fine as long as I DON'T TOUCH IT. It would stay idle for a long period of time (24hrs+), then I would use it Everything from web browsing to downloading apps to making calls, and it would reboot. It's frustrating because it seems that it's rebooting for no reason except that I'm touching it.
Sent in for a replacement, it arrives today. Hopefully it will not suffer this problem.

After talking with HTC they told me i need to swap the phone.
Because i'm out of america i need to send it to someone in the US amd then they send him the new divice after he sends my old one,
I am not satisfide with google's (first guy I talked with) and HTC because none of whome understand the severity and the hard feeling of getting a BRAND NEW IN BOX paper-weight. nothing about we'll compensate you or nada.
For me it tells me the brand is not strong enough to manage an outer state service and i wouldn't recomend them for countries that they don't cell it for.
If you where born in a HTC GOOGLE compatible country enjoy!
As i'm am probably less lucky and still in 2010 nationality counts

Anyone noticing these bugs?

Hi all,
I bought my hd7 on thursday and have been using it fairly heavily since.
I have noticed however that it will on occasion reboot itself, at seemingly random occurences. It has done this maybe 3 or 4 times.
On two occasions I've also found that the volume would (without my input), set itself to full volume or no volume. This wouldn't be instantaneous, but more like the volume button being held down one way or the other. On both occasions this resolved itself after around 10 - 15 seconds.
Should I chalk this up to the software (which can hopefully be resolved in due course) or do you think its faulty hardware?
Other than this, I am loving the phone.
Cheers.

Hmmm, im haviing the same problems, i dont get it, also when i open a tile i.e, Marketplace it will load and then just go back to the start screeen :\, anyone know how to fix this bug ?

So I'm not the only one. That would suggest that its not just a one-off faulty handset. At a guess I'd say the software was just a little rough around the edges.
If it is the software, hopefully Microsoft will be able to fix these things and improve overall stability with future updates. This is the trade off for getting things at release I suppose.
Aside from these minor issues (they've only happened maybe once a day with heavy use) the OS is silky smooth. If they are the only problems, I can live with them until the next update.

Mine phone randomly re-booted the other night, I hope that it's just software related.

I got mine on thursday too, mine's reset itself once or twice. Today I had a weird bug though. The battery was quite low, about 10%, and I called my friend and I could hear her, but she couldn't hear me. She called back - same thing. I tried calling someone else and still the same. I turned the phone off and back on again and everything was back to normal. I thought it was all very strange. Can anyone confirm whether that was a hardware or software fault? Or is it nothing to worry about? (I did check the in-call volume/mute settings!)
cheers

Yep me too, has rebooted a few times when trying to do multiple things at once eg when receiving a text and updating hotmail. 6 or 7 times since thursday, with a couple occasions where I took it out my pocket and it was on the sim pin request screen meaning it had rebooted for now reason and I didn't know :-(
Anyone loaded the generic RUU yet?
M.S

Ubaiid01 said:
Hmmm, im haviing the same problems, i dont get it, also when i open a tile i.e, Marketplace it will load and then just go back to the start screeen :\, anyone know how to fix this bug ?
Click to expand...
Click to collapse
#
I also have this problem! I'd be using either zune(selecting a song) or marketing place(browsing apps) and it will crash and go to the home screen. When i try and re-launch the apps, they saying "loading" and just returns to the home screen.
I hope this is a software bug rather than a fault with my HD7

desibadboy1 said:
I also have this problem! I'd be using either zune(selecting a song) or marketing place(browsing apps) and it will crash and go to the home screen. When i try and re-launch the apps, they saying "loading" and just returns to the home screen.
I hope this is a software bug rather than a fault with my HD7
Click to expand...
Click to collapse
I had the same issue yesterday, I had to reboot the device to get marketplace working again.

If this is true, it must be HTC fault and not M$.

PersoAryanism said:
If this is true, it must be HTC fault and not M$.
Click to expand...
Click to collapse
Yeah 'cos M$ *NEVER* release buggy software...
M.S

PersoAryanism said:
If this is true, it must be HTC fault and not M$.
Click to expand...
Click to collapse
I will doubt that statement will net you a job at Redmond, but yeah nice try Sherlock

lqaddict said:
I will doubt that statement will net you a job at Redmond, but yeah nice try Sherlock
Click to expand...
Click to collapse
But if no other WP7 owner is reporting this except HD7, he might have a point.
(I am a omnia 7 owner and there are no random reboot)

Yeah.bought hd7 last week.having the same problem

I am an Omnia 7 owner, and there's been no random reboot.
But, I am getting the thing where if the marketplace gets stuck loading something, I exit and then can't get back in.
On touch of the tile it just says loading and returns to home, needs reboot.

evilangelic said:
I am an Omnia 7 owner, and there's been no random reboot.
But, I am getting the thing where if the marketplace gets stuck loading something, I exit and then can't get back in.
On touch of the tile it just says loading and returns to home, needs reboot.
Click to expand...
Click to collapse
+1, thank goodness im not alone with this issue. My HD7 doesn't randomly reboot either, its just a problem with marketplace and zune crashing and then not run again until i manually reboot the device.
Seems to be a common issue. I've raised this in the microsoft windows phone 7 forum, i'll update what they come back with.

having the same reboot issues and also apps closing themselves on my german o2 hd7 ..
has anyone tried
RUU_Schubert_hTC_Asia_WWE_1.23.707.01_Radio_5.51.09.06a_22.30.50.09_Signed_SCHUBERT_RELEASE ?? is this any better? (and does it have german keyboard?)

There's a possibility the cpu could be overheating. I know my N1 used to randomly reboot due to this when I'd run Wifi Tether for an extended period of time.

ericc191 said:
There's a possibility the cpu could be overheating. I know my N1 used to randomly reboot due to this when I'd run Wifi Tether for an extended period of time.
Click to expand...
Click to collapse
i do not think this is the case, the phone reboots overnight in idle mode.

Just to add, have had the phone for 1 week
Cant say mine has ever auto rebooted but the volume has gone mute (and have to restart to fix) twice now
Once also screen froze on alarm display and again had to be retarted
also have had same problem as others here with market place and jumping back to main screen
glad its not my phone, hope updates come soon, having a phone with unreliable volume aint so hot!

seewhy said:
But if no other WP7 owner is reporting this except HD7, he might have a point.
(I am a omnia 7 owner and there are no random reboot)
Click to expand...
Click to collapse
Let me lay it down for you:
Microsoft decided to enter the mobile market with a new OS.
Microsoft laid down the minimum requirements for their OS that the hardware manufacturers must meet.
Microsoft designed all aspects of the OS, including the drivers for the hardware.
So now you're telling me that HTC decided to go grab the OS, and install on their device packed with electronics around the globe without MS knowing and approving it?
One thing when you load your own environment like Sense or TouchWiz on the phone and you are responsible for it functioning, and providing user access to the OS, and another when you cannot do any of it, because the whole OS is closed, and you are told you must use this .dll with these options, and no you cannot know why and how how it does it.

[Q] Incredible S Keeps Freezing..... :(

Had my Incredible S for two weeks and two days now.....but within the first week it started freezing....what i mean by this is that.....I can unlock the phone but cannot launch any apps or anything as screen does not acknowledge any screen pressses.....if it does it will only do the bottom row of htcs launcher...eg phone apps and widgets, but no shortcuts that have been put on home screens.....i have had this problem happen over 6 times now....its starting to get annoying.....anyone else experience this....

Can't say I've had anything like that, and neither has my missus, and we've been running both devices for around a fortnight

l0st.prophet said:
Can't say I've had anything like that, and neither has my missus, and we've been running both devices for around a fortnight
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Thanks for reply...looks like I owe carphone warehouse a trip......

To be honest I had had to take mine back because of a faulty SD card slot, they swapped it over there and then and I was out inside 15 minutes with a new phone, fantastic service

I can confirm this, but my non-responsiveness comes from overloading the memory (rooting process), but is solved after a reboot. Otherwise I don't have this problem.
I would suggest go back to where u bought it because this is not a good thing!

Complete lockup happened to me once and had to reboot. Two other times I had no response from the screen until I pressed home, then everything jumped into life. 3 times in 3 weeks, I can live with, but slightly worrying.

Well since its fixed after a reboot, I suppose its a Rom issue, but will never know for sure.
Maybe some faulty apps that start this problem, but have not tested that. Will figure some of the things when root is achieved.
Otherwise HTC have to fix it.

Hmmm...i got a replacement but only after a massive fight with carphonewarehouse.....the worst part is as soon as i got home after about 5 hours of having the phone...it started to lock up again.....this time stayed locked untill i restarted....so now i have a brand new incredible s with same problem....i filmed it though as proof for my case against CPW......but definitely not a good sign

Any chance you could try a different launcher (ADW, LauncherPro etc.)? It might just be an issue with HTC Sense...

oyumurtaci said:
Any chance you could try a different launcher (ADW, LauncherPro etc.)? It might just be an issue with HTC Sense...
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Yeah i probably will just try that....see if it works....(i normally uses adw ex anyway but just thought while the phone isnt rooted...i would leave it all stock....)

Keep us updated on this if you can, as it seems random reboots and freezes are becoming an issue rather than isolated incidents...

is this means there is something wrong with the hardware?

Had the same problem just now. Widgets didnt respond etc. Had the same problem after a reboot, but a backup restore in Launcherpro fixed it for me

Had my first crash
But I think one of the newly installed app is acting up... did the factory reset and see how it goes

It's probably a software issue, since if its the hardware it would give different symptoms and should happen all the time and not at random

Any of you with problems using Tasker? Got the same prog yet again. Disabling Tasker did the trick for me this time

Yeah i've just removed tasked seems to have helped
Sent from my HTC Incredible S using XDA App

In the end I did a factory reset the problem went away for a bit. But now its back.
Think I'll need to pay carphone warehouse a visit
Sent from my HTC Incredible S using XDA App

I have had quite some problems with mine. It doesn't freeze, however it has crashed/shut down about 8 times in the first 2 weeks, the las week has been problem free. I have to manually start the phone again and when the phone finally is done booting up a message pops up on the screen says something like "Your phone has recovered from a serious crash" and asks me if I would like to send a report to HTC.

I noticed mine only became unusable when plugged into mains charger. As soon as I unplug it works great again. Not sure if this is down to the dodgy charger from China or something else. I lost the one I got with it. :S
Sent from my HTC Incredible S using XDA App