Hi!
I have a very strange problem... after a while I have no ringtone (sound) any more.... I select a tune, it works ... but after a while there is no sound when a I receive a incoming call..
Sms, email sound etc are ok, but no ringtone with a incoming call....
When I do a hard reset, everything is ok for a while .... but after a xx period
its gone again ...
Suggestions ? I've done no reg tweaks etc..
Suggetions ?
I experience the same problem after disconnecting my bluetooth earphone.
Same here, "sometime" after disconnect BT stereo headset, my phone go muted. even adjust volume doesn't screen doesn't hv sound. Problem occur randomly. hard reset didn't help. I get around 10% chance to hit the problem after using my BT.
Please see my thread they are related!
http://forum.xda-developers.com/showthread.php?t=399430
so it might be a BT problem .... any solutions found ?
My phone just loses audio altogether after a period of time. I am not using BT, havent even setup a headset for use yet. MP3 plays but no sound. SMS no sound. System Event no sounds. Incoming call ringtone doesnt play. Call conversation i get no sound. I can't figure what triggers it. Phone can just be in sleep mode, i receive a phone call and no ring. Even adjust the volume sliders and then it will lose audio straight away.
Another strange audio issue i have is the Alarm doesnt work. Alarm will start to play but then device will freeze after 1 second of trying to play the alarm tone. Soft reset is the only way to fix it, after which it will lose audio again after a while. Have already done numerous hard resets and run a clean device with no programs or tweaks applied. SAME ISSUE!!!! I can put up with a laggy interface but no audio renders the phone a brick! Please help!
Someone a suggestion for the problem?
Xivius is ur problem similar to mine? Or is urs the Bluetooth issue mentioned by the others? i been running round in circles. HTC Aust told me to go back to TW. Taiwan told me call Singapore. Singapore told me to call Vietnam HTC Support cos apparently thats where my unit originates from. bought it off ebay so wouldnt know
Xivius, did you got that problem fixed?
freeza007 said:
Same here, "sometime" after disconnect BT stereo headset, my phone go muted. even adjust volume doesn't screen doesn't hv sound. Problem occur randomly. hard reset didn't help. I get around 10% chance to hit the problem after using my BT.
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I'm now using wired handsfree, same problem happen! seems not BT, it's more related to the HTC music player?
My story is exactly the same as bds008. I have disabled the vibration as much as I know and it seems to help a little but not all together. My phone mutes mostly when I am answering a call, but also on more occasions. It seems quite randomly.
I don't use BT at all and I haven't installed anything 3th-party wise.
I want to contact HTC Netherlands about this, but as I am in the middle of moving to a new home, I haven't found the time yet. I don't want to try 1.37 because of the warranty. (And I would like to keep it Dutch....)
Any updates on this problem ? Solutions ?
xivius, i had to send my unit back, they reckon its gonna take 10 business days to test and repair, if its a confirmed hardware fault unit they will give me a replacement unit. Kinda dissapointing considering the phone can be considered Dead on Arrival. Looks like i wont see my phone for at least another 2 weeks, and i only had it three days.
xivius said:
Any updates on this problem ? Solutions ?
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If your running an older rom then perhaps you should look into flashing the Diamond with a newer rom and see if that fixes the problem. But if you want to keep your warranty then why dont you send it back??. Get HTC to fix it or send it back to where you got it from and demand a new replacement.
REason i say this is because you posted this thread nearly a week ago and as of today...no one has a solution but yet you still have the phone??. Seriously if it was me, the phone would have gone back straight away for a replacement or refund.
Seems like it's getting more people into this problem. 1st i thought im the only one who caught in this unlucky unit. I explained in numerous forum no one seems to know the causes or what da fark im talking about. I did an update to 1.37 too and it's doesn't work either.
Yes the phone "TOTAL MUTED" randomly, particularly after conversation. Only soft reset can restore the sound. Did a few times hard reset too, won't work. Sent back to HTC last week, don't know how long it will take.
Btw i'm glad to know someone actually had this problem, too
p/s: Since i thought im the only one got such bizzare defect unit. So.....
Good to read that 1.37 doesn't bring any solution. I was hesitating to try.
Funny thing is that since I contacted HTC about the exchange procedure, my Diamond hasn't muted spontaniously anymore! it seems that it has become attached to me...
Today I've sent my Diamond to HTC (via 2call.nl) for repair ... lets hope they will give me a new one fast ...
xivius said:
Today I've sent my Diamond to HTC (via 2call.nl) for repair ... lets hope they will give me a new one fast ...
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I've had my device for 2 days and have upgraded to 1.37. I confirm I have the same problem where the phone doesn't ring at all no matter what the settings. I haven't even switched on bluetooth yet so it can't be that in my case.
If I have "ring", no sound, the unit just flashes. If I have "ring and vibrate", the unit vibrates perfectly; again, no sound. In other words, no combination of events brings up the sound. The sound is perfect when in the ringtone selection screen though.
Since there are a few people with this problem, it may be that it's a ROM issue. Since we all got our phones from different places at different times, it's unlikely to be a manufacturing fault...
Here's hoping for a solution from someone ....
Regards,
Gary.
Folks,
I've just discovered the following thread:
http://forum.xda-developers.com/showthread.php?t=399430&highlight=Ringtone
In post #30, I found the answer to my problem
Basically, I didn't realise that the HTC volume control manages Windows and PHONE volume seperately (why the heck can't they put both on the same screen like with the WM volume control )
I really hope that others with the same problem in the thread can fix their problems with this!
Regards,
Gary.
Gary, glad to hear ur problems been fixed. I had my phone 3 days and its been sent back to HTC taiwan, they gonna take 2-3 weeks to get it back to me apparently. I checked out the thread you are talking about, obviously i can't test it now, but im sure it shouldnt make a difference if you use HTC volume control or the windows volume control. And yes i did know thw HTC one can control either phone or system separately. Basically i could get the phone to fault and lose sound just by sliding the HTC volume slider up and down, or when it did fault, sliding the HTC volume slider and setting it to vibrate and back up again made no diff, so i dont think it has to do with this? Hopefully my replacement or maybe even repaired unit dont have the same prob. Maybe those that have the prob and still have the phone can test out the suggested fix and report.
Hi,
I got a strange problem here. Sometimes (not really reproducable and I recognize no scheme) when I am called and receive the call I do not hear a single thing until I press one of the volume keys at the side. But the caller understands me fine. I got an original HTC device and had this problem with 1.37 and also with 1.93 official ROM now but it seems to be less often with the new Rom.
Friend of mine who also played with the thought to get the Diamond told me he read that on various boards, but I never heard of that problem from anybody else.
Guy at service told me it could be my sim card, because its that old (i got the same sim card for about seven years now) - but he also told me you should get a new sim every six months, so... kinda sounds like crap to me.
ANYONE experiencing similar problems? THANKS
My Diamond dont ring either... so I had to use vibrate so I could atleast feel it
Havent looked much into it yet though
No i don't mean ringing. I Mean sound from the internal ear speakers.
Mine does exactly the same!
The caller can hear me fine but I cannot hear them talking to me.
The only way to hear them is to put it on external speaker.
I wonder what the problem is?
Lee
Well its not with all calls. Mostly it only happens when Mum is calling well maybe its not that bad
No, but I can hear them after I press volume keys. I am getting a new sim card from my operator these days, hope this will fix it.
If it's possible that you touch the "MUTE" on screen during the call?
hi DDBrain
if you Mute the call it should be the other way round, you can hear them, yet they cant hear you
I am definitely NOT touching anything
im getting the same problem, except mine is for outgoing calls as well. It seems to be intermittent, The only way it fixes is by waiting for about a min fiddling with mute and speaker function. I have noticed the phone audio works fine i.e. system tones and also music but its just you can hear anyone when making or receiving calls for some reason, but they can hear you?
I think its software related as I was running stock rom for about 3 weeks when I had my Diamond and nothing of this type was seen, only once i started upgrading???????/
I've got the Samsung Captivate not even 30 days used and just yesterday the sound for calls stopped working completely. when I make or receive a call I can't hear the other person and they can't hear me and there is no dial tone during the calling process. The speakers work fine, the microphone works fine and the speakerphone speaker all work fine I have no idea whats causing this. If anyone, anyone at all, could help me figure this out. I've tried resetting the phone as well as hard reset. I've messed with all the settings and am running everything stock except that the phone is rooted which was done 2 weeks ago so obviously not the problem. I've googled this for 2 hours and looked everywhere and am getting sick and tired of this. Please if anyone can help me I would be more appreciative than you could imagine. Thanks.
It's difficult to say what exactly is causing your loss of sound with only phone calls. I suppose it could be a number of things. I read the software update AT&T is pushing out this week is fixing some issues such as that; however, from just looking at the forums people are having major trouble with that update. The easiest fix I can think of is to turn up the voice call volume. During you next phone call use the volume rocker to turn it up. It may have somehow been turned all the way down. I hope that helps.
Yea i tried the volume rocker, I am just going to return it to the store since it's still in the first 30 days. I can't figure out what the heck it is, probably just a defect :-/
I tried unrooting it, reseting to factory defaults, and still the same problem. The speakers work fine for music, the phone is in amazing condition and everything is fine, it's just the darn voice calls, incoming and outgoing just don't work, the other person gets the call and it registers but no sound comes out. Just wondering if anyone else has encountered this before I go back to the at&t store, it's quite far from where I live and living on campus makes it a bit hard to get there.
Ebicoustic said:
I've got the Samsung Captivate not even 30 days used and just yesterday the sound for calls stopped working completely. when I make or receive a call I can't hear the other person and they can't hear me and there is no dial tone during the calling process. The speakers work fine, the microphone works fine and the speakerphone speaker all work fine I have no idea whats causing this. If anyone, anyone at all, could help me figure this out. I've tried resetting the phone as well as hard reset. I've messed with all the settings and am running everything stock except that the phone is rooted which was done 2 weeks ago so obviously not the problem. I've googled this for 2 hours and looked everywhere and am getting sick and tired of this. Please if anyone can help me I would be more appreciative than you could imagine. Thanks.
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Well, I just got the same problem too. I was unable to listen anything on voice call and the other person can't hear anything too but the call is connected. I noticed that I could make phone call and hear the voice call but as long as the call ends, I can't hear other person if I make another call again. Please help. Thanks!
Hi guys, I I've had a problem with my note recently and I was hoping someone could help me or at least point me I was the right direction because I've searched all over and haven't found an answer yet.
Recently my phone started auto-answering calls, it all started randomly and while I had kingdroid's 7 rom installed but it kept happening after a factory reset and changing to cm 9.1. It doesn't happen every call and I haven't been able to find a pattern yet.
The only theory I have until now is that it could have something to do with headset (even though it happens even if there's none connected), the reason I believe that is because sometimes I hear a random beep and music stops playing as if the headset was being used.
Has anyone had this issue? If so, can anyone help me?
Thanks everyone in advance
shadowxm said:
Hi guys, I I've had a problem with my note recently and I was hoping someone could help me or at least point me I was the right direction because I've searched all over and haven't found an answer yet.
Recently my phone started auto-answering calls, it all started randomly and while I had kingdroid's 7 rom installed but it kept happening after a factory reset and changing to cm 9.1. It doesn't happen every call and I haven't been able to find a pattern yet.
The only theory I have until now is that it could have something to do with headset (even though it happens even if there's none connected), the reason I believe that is because sometimes I hear a random beep and music stops playing as if the headset was being used.
Has anyone had this issue? If so, can anyone help me?
Thanks everyone in advance
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wild and baseless guess here: check if the headphones socket is clean - maybe something there shortcircuits the connectors, acting as if the receive button on the headphones was pressed?
Hi everyone, I 've just updated my HTC one to 4.4.2 / sense 6 and I have noticed a serious bug. During the day in some of my calls I cannot hear anything, and by that I mean that I can't even hear the calling sound when I make a call. After three tries everything back to normal. Does anyone else have this problem?
Also when I turn on data and GPS my phone gets extremely hot! This was a problem and before the update and I wish that they would fix it... That's all so far
Thanks!
Gangstaf said:
Hi everyone, I 've just updated my HTC one to 4.4.2 / sense 6 and I have noticed a serious bug. During the day in some of my calls I cannot hear anything, and by that I mean that I can't even hear the calling sound when I make a call. After three tries everything back to normal. Does anyone else have this problem?
Also when I turn on data and GPS my phone gets extremely hot! This was a problem and before the update and I wish that they would fix it... That's all so far
Thanks!
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The call thing happened to me too