Hey guys,
I have had my Nexus One for a couple of months now but one nagging issue has been the call quality. I bought the AT&T version and I sometimes get blips of static or white noise during my calls. On rare occasions I don't have this problem. The phone is not rooted or modified in any way and I even tried exchanging the phone 2 times and both times I had the same issue. Could this just be an AT&T issue or maybe it is my location (Connecticut/Massachusetts). Is there anything AT&T could do? I did get a new SIM with no change. I talked to HTC tech support but there wasn't much they could offer except wait for the next update (Froyo?) and see if that improves the quality a bit. Is that even possible it would and how? I like this phone a lot but I was hoping I would have resolved this by now. Anybody experience this or have some insight on it? Thanks!
Jay
Must be an ATT issue over there. I have the exact phone as you, ran vanilla/unrooted for months and never had any issues.
I have the rogers version (att&t) and I have no issues like that here in Canada.
I have the same version in DC with none of those problems
Related
This is not a thread that im complaining but I need to know if im the only one experiencing these bugs and issues . I love the Tmobile g1 but im also fed up with a lot of problems . I think the biggest issue is on the network, I dont think its a OS problem anymore Im pretty sure Im not the only one with the problems because I see these issues posted on google, xda, and other forums, but its appears lately no one is saying anything about these issues and bugs so I want to make sure that im not the only one experiencing these problems.
-Dropped Calls
-Sometimes no internet service
-Sometimes not even being able to call out or send text messages [message not sent]
(usually fixed by restarting my phone)
-I use to not receive notifications (email and texts) but ive fixed that by installing dgAlert.
I called tmobile reguarding these issues and they had me replace my sim card but im still getting problems. I received excellent service, they are calling me back on tuesday to help me out more (they re-registered me on the network but that didnt help either).
*Yes, my g1 is rooted but I highly doubt that is the issue.
The G1 is truely a good release but before they go making another phone (HTC Magic) why havent they took the times to prefect the g1.
Thanks for reading and you sharing your issues or recomendations would be greatly appreciated.
I located this one post also http://forum.xda-developers.com/showthread.php?t=501146
-Dropped Calls: I used to have this problem quite a bit. I switched to 2G only which seemed to correct the issue. I had a flurry of problems where the 3G network was out sporadically for 2 days and since then I have not had a dropped call with 3G active. I am hoping this was an update to the network and the dropped calls a thing of the past. Not betting on it though.
Edit: submitted by accident
Sometimes No Internet: Except the outage noted above none that I know of.
No notifications: no
Can not make calls: no
Does anyone of you have experienced a low microphone volume/quality in call conversations?
People from the other side of the phone often tell me they cannot hear me... and this is quite
annoying.
I have read something about a noise cancellation problem. Have you the same problem? Any
SW solution to it? How did you manage it?
Thank you
Yeah, I also hear that often. It started happening after the Gingerbread update. It seems HTC decreased the mic sensitivity to fix the echo problem but they probably went a bit too far.
I just got the 2.30.405.1 OTA update 30 mins ago. Let's hope they've fixed this issue and also the wifi sensitivity problem.
Is it a new gingerbread upgrade? I have not received any notification yet!
Sent from my HTC Incredible S using XDA App
DavidKundalini said:
Is it a new gingerbread upgrade? I have not received any notification yet!
Sent from my HTC Incredible S using XDA App
Click to expand...
Click to collapse
Nope, it's just a HTC bug fix update. Still waiting for the Gingerbread 2.3.4. According to first comments I've seen the wifi sensitivity problem has now been fixed!
Try the manual update check, that's what I did. If you don't see any updates yet, you'll just have to wait a bit more until HTC's delivery system reaches your region/phone serial number.
I tried the manual update, but the upgrade is still not available. No matter, I'll wait. Happy about wi-fi! Any news about the Mic sensitivity?
Sent from my HTC Incredible S using XDA App
DavidKundalini said:
I tried the manual update, but the upgrade is still not available. No matter, I'll wait. Happy about wi-fi! Any news about the Mic sensitivity?
Sent from my HTC Incredible S using XDA App
Click to expand...
Click to collapse
Not yet on my part. I've answered three calls today and there were no mic problems, but I've gotten used to the problem, so I always try to position the phone so that the mic is close to my mouth. I'll try to be less careful in the future
I'm also happy to report that the infamous Dialer process has disappeared from the battery usage list, so that problem has been fixed. Dialer was almost always number 2 right after the display on my list. Now it's completely gone!
Mmm, very strange and too bad here in Italy, or better to me, no upgrade is notified or manually reachable yet! Kind of sure anyway the microphone problem will still be present. I haven't read anything on blogs about this type of improvement by the new firmware....
Sent from my HTC Incredible S using XDA App
Still not available. How this is even possible?
Upset!
Sent from my HTC Incredible S using XDA App
Solved the firmware upgrade problem this way (thanks to HTC
customer service):
*#*#682#*#*
No big change about call quality...
At the moment I'm trying this:
after using the number *#*#4636#*#*, changed
network settings from WSCDM preferred to gsm auto prl
But I've just did this and not sure the problem is gone.
Just to let you know, the phone call is still bad.
I'm from Italy, but the phone was bought on Amazon.co.uk.
My phone model number is S710e, android 2.3.3., firmware is
2.30.405.1, radio module is 20.2808.30.085AU_3805.06.03.03_M
I have these problems for the radio module:
My voice is kind of intermittent from the other side of the phone (who listens me)
I can hear echo of my voice
The other side of the phone can hear its own echo
Sometimes connection is lost
Long time for the call to start
I have tried soft reset, updated firmware, set GSM auto (PRL) as network preference, etc.
No solution? I'm thinking of flashing ROM, radio module and whatever... but if the phone is broken, what about warranty loss?
I don't think there's much to do at the moment. Nothing seems to work. All we can do is wait for the 2.3.4 upgrade and hope that it includes also HTC's own firmware tweaks, especially for the abysmal radio module.
I believe they can further adjust the mic/noise cancellation sensitivity and hopefully solve the issue where people on the other end are constantly complaining about disappearing sound.
I'm pretty sure the radio antenna in the back cover is total crap and obviously can't be fixed with software upgrades. A revised back cover with a better antenna would be nice but I doubt it will ever happen, sigh. I'm sick and tired of having to end calls because people are complaining about intolerable echoing on their end. This can happen, if the signal level is even one bar below full.
My friend got Incredible S and he is having the same issue...
Whenever he calls me his volume is too low despite the fact my call volume is full...
He was concerned about it and today I searched for this issue on google and got directed here.
Is this software issue or hardware?
He got 2.3.3 pre installed..
I really don't know if it's a hardware or software problem.
Since I've read someone never experienced the problem,
it could be hardware.
But, many people who sent back the phone to customer
center, after hardware repair, tell to have the problem, still.
So it could be a software problem, caused by HTC SW
radio module. In this sense, it would be nice to know if
those one who had this problem and rooted their phone
to another UI (cyanogenmod, etc.), or changed
the radio module, were able to solve this problem. In this
case it would be definitely a SW problem.
Really, I don't know what to do... I cannot root my phone
because of the warranty, there is no official good SW solution
and I am not sure if the problem is SW.
Why should I stay with a broken phone, but a good smart
device? People, let's think about that.
We should complain with HTC...
Only 2 members with this issue alarms me of hardware issue... U r lucky to have warranty but my friend's mobile has none.. It would be a shock for him of out turns out hardware issue...
I tried rooting his mobile but Alpharevx didn't work for him and I was not willing, to flash european rom...
I guess I have no choice other than to root it and flash a different radio. .
Will try after a couple of weeks when he comes...
That's bad.
Waiting for news about your flashing the device.
For the moment I have to wait, so I will not send back my
phone.
I'm leaving for holidays and I need to use my device as GPS
navigator...
Any news about this topic?
Sent from my HTC Incredible S using XDA App
DavidKundalini said:
Any news about this topic?
Sent from my HTC Incredible S using XDA App
Click to expand...
Click to collapse
no news, i am facing same problems with the mic even after latest update
On another support forum (http://androidforums.com/htc-incredible-s/374601-call-problem-echo-other-end.html),
other users noticed the same problem and told me this problem is particularly frequent with Vodafone networks and specific numbers.
I experimented the problem too with Vodafone mobile operator and now I'm trying with Wind. Conversations seem to be better, but I'm still in the testing phase.
What about you? Do you have Vodafone too?
Let me know.
DavidKundalini said:
On another support forum (http://androidforums.com/htc-incredible-s/374601-call-problem-echo-other-end.html),
other users noticed the same problem and told me this problem is particularly frequent with Vodafone networks and specific numbers.
I experimented the problem too with Vodafone mobile operator and now I'm trying with Wind. Conversations seem to be better, but I'm still in the testing phase.
What about you? Do you have Vodafone too?
Let me know.
Click to expand...
Click to collapse
Hey ! that sounds much true. Infact my Friend's mobile had this Low volume Prob I mentioned previously but yesterday he called me and the sound was fine from his side. Infact he changed his network 2 weeks back. I guess it has problem with some networks...
It's a HTC thing.
All HTC phones have bad microphones, crappy speakers and use codecs from the '90s.
Hello all,
I've recently acquired an HTC One. I had an iPhone before it. Although there was nothing wrong with the iPhone it was getting pretty stale for me. I've wanted to try the HTC One since it was released.
Anyways on to my problem. I got the phone used. It was locked to my service provider, Rogers (in Canada). I did a factory reset. When the phone was up an running I noticed that whenever I got a call the number would not show up or stay in the call history. I tried to reset the phone again and that didn't work, I tried different settings and nothing. I can receive and make calls without issues.
I have search here and used Google without any luck. Has anyone experienced this before? Any help would be greatly appreciated. I'm loving the phone but I sure hope I didn't buy one with software/hardware problems.
In the last few days I've had at least one dropped call per day on my S6. It doesn't make any difference if my recipient is on a cellphone or landline nor does it matter if I'm in the car on bluetooth or using the handset elsewhere. I did some searches and found others having the same problem, not so much with AT&T (mine) as opposed to Verizon and T-Mobile. Some say a factory reset cured the problem, but I hate to do it unless I have to. Just curious how others on AT&T are faring. My previous S4 never dropped any calls nor did my HTC M7 so I'm thinking it's not a network issue, but something in the phone itself.
I've never had a dropped call in the month I've had the device. I had my chubby cheek hang up on my mom once last week, but that's as close as it gets. My area gets pretty good coverage for att and tmobile though. I've yet to drop a call since joining at&t
My Black Galaxy S6 Edge 64gb module was dropping calls like crazy, and was still within my exchange period so I switched it out. Haven't had any dropped calls since.
Call and connection quality have been stellar for me. Only dropped calls I've had are when going through known dead spots.
Looks like the factory reset fixed it for me so all is good now.
rmc69 said:
Looks like the factory reset fixed it for me so all is good now.
Click to expand...
Click to collapse
Have you had any dropped calls since your last post here? I'm having dropped calls often. I don't think a factory reset will help me because I wiped all data before flashing the rom I'm running. I may try a factory reset from within the settings menu if you haven't had any dropped calls since the 15th.
I've only had a couple dropped calls since then, but my problem now is that sometimes the other caller can't hear me, specially when I'm driving and on bluetooth through the car audio. It can't be the other caller because they were on a stationary, land-line phone. I checked out my mic by making a voice recording so the mic is fine. I just tried unchecking "Enable HD LTE Services" and I'll see what that does and report back. If it were not for the very nice camera, the annoyance of the dropped and muted calls plus the bad battery life would be enough to make me switch this phone. It's got to be a device-specific bug. My HTC M9 is running Android 5.0.2 and is rock solid and never dropped a call. Same with my LG G3. I would send in my S6 for repair, but I'm not sure what they would do. Not only would I get a refurb back, but it might do the same thing. If you've been following the threads, you might have seen that Sprint had to push a special update for it's S6 customers to fix dropped calls. Verizon customers are also having it bad (I'm on AT&T). It can't be all network issues though as like I said, my other devices including an LG G3 have never dropped a call.
Thanks for the response rmc69. I did uncheck the HD lte and it did not help me at all. Let me know if you have a different result. Thank you
The Sprint S6 and S6 Edge have the same problem. I have to turn off the LTE radio all together to have a usable phone. I couldn't send/receive text, I had dropped calls and a very poor signal. Once I turned the LTE radio off, all those problems went away. I realize this is not a fix but it's a workable bandaid for those that are having problems. Good luck to you guys.
Turning off lte did not work for me.
Robert, how did you turn off LTE? By going into the testing mode and changing it from there? Or were you simply referring to unchecking Enhanced LTE Services?
I think I figured it out from this thread, at least for AT&T
http://forums.androidcentral.com/samsung-galaxy-s6/518691-any-way-turn-off-lte-data-galaxy-s6-t-version.html
rmc69 said:
I think I figured it out from this thread, at least for AT&T
http://forums.androidcentral.com/sa...ay-turn-off-lte-data-galaxy-s6-t-version.html
Click to expand...
Click to collapse
I tried that, it did not work for me.
Sorry turning off LTE still didn't help. I guess the only alternatives now would be to wait for 5.1.1 and see what it fixes, or you may just consider asking for a replacement.
Sent from my SAMSUNG-SM-G920A using Tapatalk
rmc69 said:
Sorry turning off LTE still didn't help. I guess the only alternatives now would be to wait for 5.1.1 and see what it fixes, or you may just consider asking for a replacement.
Sent from my SAMSUNG-SM-G920A using Tapatalk
Click to expand...
Click to collapse
Yeah that is what I'm afraid of. Every time I go to the at&t store it's a big hassle. Hopefully an update will fix our problems.
@rmc69, is your phone rooted and running a custom rom?
No; pure stock. It's also a 64 GB model. I'm wondering if there is a difference that could affect reception, i.e., is the antenna placement exactly the same. I changed my band to GSM Auto last night removing LTE and so far, I haven't had any dropped calls, but it's too early to tell. The biggest problem I'm having is that sometimes callers cannot hear me, especially in the car using bluetooth.
I am rooted running DennisRom. Yesterday I did a factory reset via the stock recovery and made 4 calls and did not have 1 drop. I'll see how it goes for a few days and report back.
Great! That's encouraging.
Bad news, I just called my wife and the call dropped before she could answer her phone. I think I may give up and get a different phone. I'm loosing hope.
Hi, I am new here if I am in the incorrect thread or the issue has been mentioned really appreciated to know the link.
I just got a Nexus 6 (new) everything is working fine until I did a call. I would hear a lot of static and crackling. Sometimes it would stop, but it would come back. I know it shouldn't be my network since I upgraded from a Motorola X 2013 model and didn't have this issue. The newest OS I am running on is the 5.1.1 android. I know its not the speakers since I watched a video and that didnt show the issue. Its basically via phone calls. I am running on the T-Mobile network. Would this be a hardware issue, software issue? I am concern since I just got the phone if their is a fix really appreciate it.
gpister said:
Hi, I am new here if I am in the incorrect thread or the issue has been mentioned really appreciated to know the link.
I just got a Nexus 6 (new) everything is working fine until I did a call. I would hear a lot of static and crackling. Sometimes it would stop, but it would come back. I know it shouldn't be my network since I upgraded from a Motorola X 2013 model and didn't have this issue. The newest OS I am running on is the 5.1.1 android. I know its not the speakers since I watched a video and that didnt show the issue. Its basically via phone calls. I am running on the T-Mobile network. Would this be a hardware issue, software issue? I am concern since I just got the phone if their is a fix really appreciate it.
Click to expand...
Click to collapse
well, it very well could be your local network. try a different tmobile apn, thats all i could recommend. the moto x is a different phone, and you probably were using a different apn.
gpister said:
Hi, I am new here if I am in the incorrect thread or the issue has been mentioned really appreciated to know the link.
I just got a Nexus 6 (new) everything is working fine until I did a call. I would hear a lot of static and crackling. Sometimes it would stop, but it would come back. I know it shouldn't be my network since I upgraded from a Motorola X 2013 model and didn't have this issue. The newest OS I am running on is the 5.1.1 android. I know its not the speakers since I watched a video and that didnt show the issue. Its basically via phone calls. I am running on the T-Mobile network. Would this be a hardware issue, software issue? I am concern since I just got the phone if their is a fix really appreciate it.
Click to expand...
Click to collapse
Sometimes when you are in between two lte towers they can conflict and call quality can significantly drop (in also might be local t-mobile issue).
The easy fix is to go to Settings --> More --> Cellular networks --> switch off VoLTE
It does put phone in HSPA connection mode, but for most part it's good, if you don't watch videos...
I believe it's the whole volte (as mentioned by monster Mary) I lowered it to 3g and I did a call not a single static will update if their is still issues thanks for the helpful feedbacks guys.