Exchange sync through usb problem. - Touch Diamond2, Pure Q&A, Help & Troubleshooting

I know many there are several threads here concerning this or simmilar problem. But there is no answer for my problem.
I need to exchange my Exchange acount.
I can sync it through data connection (gprs, edge, 3g...).
I can sync it through bluetooth.
I can NOT sync it through usb cable where I can sync notes, mobile favourites and other things not on exchange.
When i try to sync data stored on exchange, both WMDC on my win7x64 and ActiveSync on my HTC touch diamond 2 look like they are trying to synchronize, but the progress bar remains on 0 % and after about 5 minutes the activesync gets back to initial screen with no sync and no error.
My computer is connected to a domain, maybe there is a problem. When I had Win Vista there was no problem. And... I cant sync it with any other win mobile device.

Related

Activesync 4.0 and WM5

Been playing with Activesync and WM5 now for over 4 hours.
My findings are the following.
1) I have seem to have lost the partnership and only way to get it back was to flash the device again and create a new one.
2) I have seem to be able to establish a partnership as a Guest.
3) after refalshing I made a new parnership and connected, added my contacts and started to sync, well it started to look for changes and that was it.
4) My device gives network card gives me a Unable to obatin ip error and I have worked with both the Use Secific Ip and server asgined Ip.
So now I get the feeling that you cant sync with WM5 and outlook 2003 configured with a pst file.
Can anybody confirm that they have been able to download there contacts out of outlook (not server based)?
What is the trick for the network card set up on the device and the windows based mobile device network card on the desktop.
PS Yes I have XP SP2
I can confirm that it works. I did nothing special, it almost worked from the beginning. One thing, that it seems Outlook MUST be your default e-mail client when building a new partnership.
Activesync 4.0.0 b4343
Outllok 2003 (11.5608.5656)
Mamaich's patched wm5 rom + fixes
I also have no problems with outlook 2003 and AS4. Firewall or some other program can block the connection.
But I've setuped ActiveSync to sync directly with exchange server.
mamaich said:
I also have no problems with outlook 2003 and AS4. Firewall or some other program can block the connection.
But I've setuped ActiveSync to sync directly with exchange server.
Click to expand...
Click to collapse
Good for u that u have an exchange srvr
Thanks for the feedback.
At this moment in time I will forget the Outlook sync and work on the connection to the device.
1) When I installed AS4 and attached my 1.40 device I was able to browse the device (and hence load the partion application).
2) When I upgraded to WM5 I have been unable to connect and if I can I can only get a conection as guest.
What do I see.
1) On connection for cradel a new network card is installed on my desktop, its is the "windows moble device" , configured to auto and since it finds no DHCP isntall an APIPA address and acts as a DHCP
2) On whatching the device in the network connections "Remote-Ndis-Host" Set to Auto I see under the IP address a mac address and then a APIA address which seems to be the same as the DHCP on the Desktop.
(Cant remember when I saw it).
So the device sometimes shows me connected (seen by the arrows at the top) sometimes comes up with Can't get an address. However the desktop AS4 is still connecting.
Seems that I have a conflict in the AIPA which should not be the case as that is not what it was built for.
I will try fix IP on both sides and bridging the netsworks, also turn off the firewall.
Find it hard to belive that I could see the device with AS4 and rom 1.40 and now cant with WM5.
Oh sorry, I actually forgot to turn off the fire wall. Everything is ok after I did that....
WM5 and AS4.0 are working seamlessly.......
I Had the same problem, after installing WM5 on both my XDA & XDAiis my ohone wouldnt connect to my desktop. I have AS4 installed on my notebook and that works fine. (it looks like the proble happens only on the PC used for installing WM).
I suggest removing AS4 and re-installing it.
Good luck
Well I will be dammed.
I turned off my firewall PC-cillin Internet Security 2005 on the computer that installed the rom and bingo.
So the firewall worked ok with the AS4 and 1.40 but not after upgrade WM5. Must be something new in the WM5 rom. The device says its connected the desktop only says its trying to connect.
Here are a few more things that I tried
Installed AS4 on my multi boot Laptop XPSp2 Partiion, had Windows firewall enabled all default settings, saw device and paired (did not have office so could only explorer device). And it worked
On Laptop XPSp2 partition were I installed WM5 and was able to connect to device with AS4 and rom 1.40 before the upgrade: I gave Device a fix Ip and Wireless Network connection on Laptop a fixed IP in a different network. Could ping both from PC but not connect with AS4. Tried to bridge the two networks (not that it was need) but did not help. Tried the same segement with fixed IP and still no luck.
Reinstalled AS4 many a time, reflashed it also many a time and still could not connect.
Well that was Fun... NOT
Hi @ all, when I'm trying to install AS4 on my Computer, I get the following error:
"Setup not complete. The wizard was interrupted before Microsoft ActiveSync 4.0 could be completely installed. Your system has not been modified. To complete installation at another time, please run setup again. Click Finish to exit the wizard."
I've tryed it on my computer and on my mobile computer. Both have a legal Windows XP with SP2 and all current updates from WindowsUpdate.
I can't find a conclusion, maybe someone can help me
Hi,
same problems as MDAIIIUser here.
I tried AS 4.0 on 2 different Notebooks and 1 Desktop PC. No problems with WM2003. Best result I was able to get was on a Notebook with XP Pro SP2. I could explore the device but no syncing anything.
The other 2 PS´s weren´t able to connect at all.
Any ideas ?
Greetz from Germany
TOM
Well my problem is that my active sync takes ages to sync the contact and calender. Well i do have 900+ contacts but with WM2003SE that used to take a couple of minutes. Can someone enlighten on this.
Thanks.
Hemant.
The answer is that unfortunately the Persistent Storage (Flash Memory) although a benefit in so much as it will stop you from losing all your data in the event of a battery drain is also 10x slower than RAM. This is where the database resides for Pocket Outlook and you will see the speed difference when doing large file operations such as this.
Don't panic too much as after the first sync it will probably not make a great difference to normal syncs which will only update a few items each time.
There are some great links for stuff on Persistent Storage over at buzz's site ->Here<-
Bebbo,
Thanks for ur reply. The thing is that even my first sync hasnt finished yet and it takes a lot of hours to sync each one. Anyway i am trying to finish this weekend.
Thanks.
Is there a possibility that as4 cannot sync contacts with outlook2002?
Because I just can sync files and media. Most important things like contacts,
calender, task etc. don't work. Am I the only one with this problem?
Same problem as told by MDAIIIuser
Dear MDA-IIIuser I am facing same problems as you have written in your letter.
I Tried to give IP address manually it did not work.
Desperately, I tried to reinstall Active Sync 3.8; it did not detect my PPC.
I was able to synchronize my contacts....every time when I hard reset but after that nothing,,,,,,,,
although the Icon of LAN card showing incoming and outgoing data it remains in the phase of "connecting".
I tried to bridge to LAN card, it did not work.
If you will get any solution please let us know..
Thanks..
Well I amanaged to sysnc my contacts and my problem was my own firewall PC-Cllin 2005 which I needed to turn off.
Fire wall??
I am using Zone Alarm Pro, I was thinking on this line....I turned of (I turned off the windows fire wall also)...but problem remain same
shall I uninstall Zone alarm and see the responses??????????? :? :?
Well I checked my device with AS4 XP2 with Firewall (its default) and I could see my device, I did not sync as I had no office on it.
I was able to see the device with AS4 and Rom 1.40 so some thing is different with WM5.
Anything to do with ports must be off, also make sure you are connected direct.
Try it for what its worth!
I am also having this problem. I have assigned my PPC to obtain a server assigned IP address since i am syncing with two device. Every time it syncs it gives me an error that the server couldnt assign IP. Any luck on that.
Also all those people having problems where your computer is not syncing outlook entries, here i what you can try to do. Open your Outlook 2003 and then click tools and then click detect and repair. Once it is finished you will see that it can sync your outlook entries now. I hope this helps.
This is because your outlook 2003 has to be the default mail client or it wont sync your entries. Again of the dirty tricks of M$. :roll:
Hi Guys,
I have a rather odd problem. I am using a WinXP SP1 laptop along with Norton Internet Secruity 2005.
I just purchased a jasjar and installed the activesync 4.0 program that came on the CD. When i begin to synchronise, i get the following message:
"You will only be able to sychronise files, folder and other non-Outlook items right now. If you want to synchronise email, calendar, notes, tasks, contacts, please disconnect the device, install and run Outlook and then synchronise again". Well the funny thing is outlook is already running and used to work fine with my PDA2k.
Outlook is my default client for all of the above. I even tried disabling the firewall, still no luck. Can you guys help me out here, its really bugging the hell outta me.
Appreciate any input.
Best Regards,
UD.

activesync 4.1 problems

I have a siemens sx66 .When i had 2003 on my phone activesync 4.1 was great. Now that i have wm5 it is so hard to geat them to connect. It will not sync anything. When i have my phone in the cradle activesync on my computer says not connected and the phone says connected. Is there a patch or fix for this problem? Thanks LuXx
Finally got it to work. I had to turn off my zone alarm fire wall when i made the first connection. Now i can turn on the zone alarm and install programs and copy files to and from ppc. If i need to sync contacts then i have to turn off my fire wall. I've tried messing with the settings in zone alarm but nothing i do works on syncing with my fire wall on. Hope this can help someone.Thanx
I have the same problem. But I have no firewall installen on my PC. My XP SP2 firewall is disabled.
I have tried uninstalling, and installing Active Sync 4.1 but still the same. No syncing occurs, ActiveSync says not connected while mye Blueangel says connected.
Strange thing is, that if I connect over IR I can sync my phone. Just not with USB. I have both a cradle and a loose cable and none of them work.
Beside the firewall, check your network interface. ActiveSync 4.x will create a virtual network interface when a WM5 device is connected via USB. Check all the items (Client for Microsoft Networks, File and Printing Sharing..., and TCP/IP) of the virtual NIC.
Michael
Did you look in Wiki..?
Hi All,
After all the common problems that you describe did any of you look in Wiki..?
Here's what's pasted about WM5 and Active Sync:
Wiki said:
Desktop and Acivesync 4.X
I can't sync my WM5 device now that I have upgraded.
This seems to be the case with some users and not with others.
One user reports that it works on his laptop but not on his desktop.
Firewalls are a known problem (PC-Cillin 12).
Otherwise you need to search the forums.
It seems that in some configurations Activesync does not sync some data with your Desktop PC.
Data that could be affected
Contacts
Calendar
E-mail
Tasks
Files, Notes and Favorites can sync OK. ?AvantGO Connect could sync OK. In such case check you have an Exchange connection on your desktop Outlook application. If that's the case, you should sync your device having a live Exchange connection first. After that, you should synchronize "offline" (i.e. without Exchange connection) without problems.
Click to expand...
Click to collapse
Alternatively, this might give you the answers..
http://forum.xda-developers.com/viewtopic.php?p=155586#155586
Otherwise, look at the Link in my Signature..
Cheers,
I don't know everyones situation. But I have Mcafee Personal Firewall.
I have sx66 and have upgraded to WM5 and having no problems as of yet. However I could no sync at all. I found this if anyone has problems syncing.
http://www.microsoft.com/windowsmobile/help/activesync/mcafee.mspx
The problem I have now is when I connect to activesync I loose my internet connection on the laptop. Anyone have any ideas?
Also anyone know where to get some boot screens?
xZAOx said:
I have sx66 and have upgraded to WM5 and having no problems as of yet. However I could no sync at all.
Click to expand...
Click to collapse
OK, that means you HAVE problems, after all... :roll:
xZAOx said:
The problem I have now is when I connect to activesync I loose my internet connection on the laptop. Anyone have any ideas?
Click to expand...
Click to collapse
I'm having the same problem. But with wireless..... ANY IDEAS??

Need help! Kaiser connects to GPRS even though it is not supposed to!

Dear Forum Members,
Maybe some of you can help me out. Here is what's happening:
The Kaiser's GSM radio is switched on and the unit behaves totally normal. From time to time I sync the Kaiser via AS 4.5/USB with my desktop computer and MS exchange (as well via the desktop computer). After all syncs have been completed successfully I disconnect the USB cable and the trouble starts.
After about 2 to 5 minutes the Kaiser starts to build up a GPRS/UMTS/HSDPA connection to the internet and tries to sync itself with exchange, even though it is not supposed to do so. All exchange settings are switched to manual sync, MS Push is switched off. Disconnecting GPRS results in a re-connection 2 to 5 minutes later. Stopping email programm, Async and connection manager on the kaiser does not fix the problem, the GPRS connection is again established.
Only work around for me at the moment: placing Kaiser next to computer speakers on my desk so that I hear that the phone is showing unwanted activity; if it does: soft reset.
Has anyone any idea what could cause this behavior? As mentioned above, it only happens after syncing the Kaiser with exchange, all exchange sync modes are set to manual.
This really did cost me some bucks while being abroad recently since I did not notice that GPRS was on all the time.
Thank you all!
GZ
Graf Zeppelin said:
Dear Forum Members,
Maybe some of you can help me out. Here is what's happening:
The Kaiser's GSM radio is switched on and the unit behaves totally normal. From time to time I sync the Kaiser via AS 4.5/USB with my desktop computer and MS exchange (as well via the desktop computer). After all syncs have been completed successfully I disconnect the USB cable and the trouble starts.
After about 2 to 5 minutes the Kaiser starts to build up a GPRS/UMTS/HSDPA connection to the internet and tries to sync itself with exchange, even though it is not supposed to do so. All exchange settings are switched to manual sync, MS Push is switched off. Disconnecting GPRS results in a re-connection 2 to 5 minutes later. Stopping email programm, Async and connection manager on the kaiser does not fix the problem, the GPRS connection is again established.
Only work around for me at the moment: placing Kaiser next to computer speakers on my desk so that I hear that the phone is showing unwanted activity; if it does: soft reset.
Has anyone any idea what could cause this behavior? As mentioned above, it only happens after syncing the Kaiser with exchange, all exchange sync modes are set to manual.
This really did cost me some bucks while being abroad recently since I did not notice that GPRS was on all the time.
Thank you all!
GZ
Click to expand...
Click to collapse
did u try some system tool to see what processes are the kaiser runing? Try to see the running processes before and after the sync, maybe the sync starts some process that is causing your problems.

Cannot use email (internet) with activesync

When I have connected my Kaiser with computer via USB, I cannot update (send/receive) my emails, and it always end up giving error. Additionally I cannot use internet on Kaiser via usb (activesync). I have windows vista.
Anyone?
Hey
I had the same problem, it was my firewall on the computer that blocked outgoing connections from the phone/USB port.
Hope it helps,
//uSsUsS
Hi,
Thanks... lowering the security level for my Symentic now atleast runs the internet on my mobille, but somehow, I still cannot synchronize my mails. Gives error. Error syncing
Trying turning off your antivirus completely........ If that doesn't work try turning off your firewall completely........ If that doesn't work we need to check your activesync and phone settings.
Nopes, doesn't work! I've got another laptop, with no antivirus and firewall at all. only emails programs cannot sync (default, flexmail), internet generally is okay.
I have this occasionally
I found the "notification queues" get corrupt
MemMaid and SKTools both have options in them to
1) re-add the active sync bits
2) rebuild queues
I find doing (1) and (2) usually lets me sync

Sync Error Problems

Hi, not sure if this is the correct forum for this, so apologies if not.
I'm trying to get my Kaiser to synce with my pc, i've set up a partnership and it connects and starts to sync but always gets an error which is only ever described as "network error or internal desktop error" which isn't very clear as to the problem or possible solution.
I'm running Vista, with Mobile Centre 6.1, and Windows Mobile 6 Pro. I used to be using Outlook 2002 on the PC, but having recently rebuilt it am now using Outlook 2007, with the same .pst files and email. My phone won't sync the email anymore, it does everything else fine as long as i remove the email from the sync settings. I've tried setting up a nw partnership, and deleted the old partnerships from both the phone and PC but it doesn't make any difference.
It used to work fine before i had to reinstall my OS and everything on the PC, which is quite frustrating !
Can anyone shed any further light on this for me please ?

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