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Hello fellow Kaiser users,
I don't know if this happened only with me or others have experienced the same.
TyTN II keys on the QWERTY after a year of use has some keys responding after the 2nd or 3rd stroke of the key.
Did anyone else experience this?
Is there a solution?
It is really bugging me when I'm typing an SMS or typing something down.
Any suggestions are appreciated.
Hardware suggestions also I will try on my own risk.
fireblade63 said:
TyTN II keys on the QWERTY after a year of use has some keys responding after the 2nd or 3rd stroke of the key.
Did anyone else experience this?
Click to expand...
Click to collapse
Same problem here, but I started noticing it after 4/5 months of use. Would like to know about a solution also.
I feel your pain, this is what is really killing me because the keyboard is a very big part of the phone, and I've only been using it for 7 months. If i knew it would become this unresponsive i would of got an i phone because this phones on screen keyboard and transcriber is useless.
It happened to me after 7 months. The "c" key on my tilt started to become unresponsive so I called up at&t and had it warranty exchanged for a refurb. This second one was already even worse than the one I'd just sent back, so I had them send out another one. This third one is fine, although the "c" key (again, oddly enough) doesn't click like the others. It's responsive, but feels a little different. I didn't feel like going through the exchange process again, so for now I'm living with it.
My 1 month old refurb tilt doesn't type the keys when I press them sometimes. I should have that fixed. I thought it was a software problem...
My brand new XPS M1530 does the same thing sometimes. I guess I reckoned it was just me not pressing on the keys hard enough or something like that...
So I'm not the only one with the problem...
But no solution?!
Even a hint of what might be causing this would help..
have you guys tried using the disable XT9 cab ?
yes
I think it is H/W cleaning related
How to clean is the deal...
you can find disassembling guides on mikechannon's web. just follow the disassembling instructions and after you remove keyboard, try cleaning it.
Same problem for me.
I'm always very carefull with my device, and don't use the hardware keyboard very often.
Now for some letters I really have to press harder to make them work.
I have my device for only 6 or 7 months.
Have had my Kaiser for 6 months now and the Y and B keys are starting to go out. For the past couple weeks I have been considering sending it in for warranty exchange but I have taken very good care of my Kaiser and worry about what I would get back...
Anyone eager enough tried disasembling and cleaning?
Moreover, did it work?
funny thing here is that I get more unresponsiveness in the right side of the keyboard (enter; L; P; direction keys).
It is a real pain...
Most prolly will do it soon
Will let you all know of the outcome
Same here.
Had mine 8 months, the W key is worst, takes a really heavy press to get it to work, has been like that for about 5 months.
Now the B is also getting bad, so is the S.
If i'm likely to get a refurb back i guess i'll just put up with it until my contract is up.
I'm facing the same problem on my HTC herald. HTC keyboard quality has gone way down. I never faced such problem when I had htc universal.
Hey man,
since you had quite some ppls share of PPCs;
did you disassemble any of them before?
Do you think it's a good idea to do it myself?
I'm extra careful normally but I'm having doubts
kdskamal said:
I'm facing the same problem on my HTC herald. HTC keyboard quality has gone way down. I never faced such problem when I had htc universal.
Click to expand...
Click to collapse
Similar problems here with my Tilt. FN, CAP/SHIFT, N are all problematic for me.
Has anyone tried a spray liquid electronic "contact cleaner" on a device like this before?
Weird
Oddly enough, I have had this problem a little bit with mine as well. However mine is the space bar. I, like many others I am sure, have hopped from ROM to ROM. When I changed ROMs the last time, it seemed to fix the issue. It was really weird because a lot of the times I would type something, and the letters would turn out something like this:
Iw antt oe at atj oes.
Like I said, I just swapped ROMs and it seemed to fix it. maybe the t9?
killerbeans said:
Oddly enough, I have had this problem a little bit with mine as well. However mine is the space bar. I, like many others I am sure, have hopped from ROM to ROM. When I changed ROMs the last time, it seemed to fix the issue. It was really weird because a lot of the times I would type something, and the letters would turn out something like this:
Iw antt oe at atj oes.
Like I said, I just swapped ROMs and it seemed to fix it. maybe the t9?
Click to expand...
Click to collapse
You are correct sir! Just run "disable xt9" (found plenty of places on the kaiser forum) and your problem should be fixed.
I too have had this problem. I noticed it with the d, r, and space bar keys. Interestingly enough the keys that i press often (Take A for example [I have it mapped to the A button in PocketNesterPlus]) aren't hard to press at all. What I'm trying right now is pressing the problem keys over and over again to see if they "loosen up". Best Case Scenario: It works. Worst Case Scenario: I ruin an expensive piece of equipment.
Update: This might be working. To test which keys were unresponsive i typed abcdefghijklmnop.... without exerting any extra effort. The keys w and r didn't show up so i kept working them. I repeated the test and I got r to work. perhaps i am unknowingly pressing r harder, or perhaps not.
I have been using my Xperia X1 for couple of months and since I'm a heavy user of the slide-out keyboard (for Internet, SMS, e-mails etc), I noticed that some of the keys especially on the lower side, such as the Fn (blue) C, V, N, spacebar and dot (.) keys are not as responsive as other keys. I need some extra "push" on the affected keys compared to other keys. This is irritating since the letters would be "skipped" if I type fast and I always need to backspace and correct it.
I suspect it might be due to some mechanical issues on the keys and not related to the phone's software, is there a way I can fix this? Shall I bring it to the service centre since it's still under warranty?
Thanks in advance.
im starting to experience this thing too. For some reason the spacebar button needed to be press harder. ITs quite irritating because i dont like to prees button that hard when im typing
I am also experiencing a similar issue, mainly the 'v' key that irritates me, it will either not respond or be like 'vvv' when I press it.. I presume this is a hardware issue?
im thinking about getting it back to shop for a repair. But that'll take a while or so to fix the keyboard etc.
And yes, i think it is a hardware issue.
Looks like the same problem
I can't realise that I have to press harder, but the issue with the lost or double letter seems the same it's the 'n' and 'm' in my case... very annnoyinnng
below is my post:
http://forum.xda-developers.com/showthread.php?t=495897
So, if it's hardware, means they fix it and after two month it starts again on heavy users???
i have the same problem too. my friend(use to work at SE service center ) suggest i go down and change the keyboard. as long and it's under warranty it's free.
my space button on the 'right' side needs extra effort. while on the 'left' side it's fine, but i'm use to using my right thumb to press space. and my fullstop button too.
my space is kapo!
Yes, my left space bar is less responsive as well and it can be quite irritating sometimes...
random multiple letters
Meh, I seem to be getting keyboard issues with mine too. Example:
o, p, l, a, i, f all seem to repeat 3 times, n gives an n and a space at the same time, m gives m and :, e repeats twice... Much annoyance, as I am usually meticulous with my spelling on emails and sms - none of this text speak crap. I have to re-read my messages before sending them now!
Anyone had any experience sending them off to K&N in the UK?
I'm proper miffed that Sony's "Next day replacement" thing only works if you are out of the country from which your device was purchased.
/rant!
Some of us picked this phone OVER the HD because of the keyboard. At the time I bought this phone, the THD is cheaper than the X1.
And guess what happens? The main defining feature of this phone messes up. We did not buy a cheap phone, or at least back then. It is stupid.
Having to press the space bar harder than other keys is lame. You can't type with confidence, having to correct the errors again and again. You can also choose to press extra hard on either the keyboard, which use alot of concentration, or press equally hard on all keys, which tires your hands out.
I can't even compose a email without my hands and mind hurting, or having missing keypresses. Miss those days, only 2 months back when I can type like a champ. Kudos to Vodaphone for discontinuing phone. Potential buyers should wait for TP2
Many face the same problem...
I think it's worth to complain officially and refer to this thread... I saw someone else opend another one... Anyway, with both threads there are a lot of users already. BTW, mine is getting worse, it's like a virus and infecting the other keys, slowly but steady. I go to a SE shop tomorrow...
AND YES, I ALSO PURCHASED IT MAINLY BECAUSE OF THE KEYBOARD...
is "au:" button workable??cos i press mine,it dint show anything..i remember it used to show something on the screen..and "n" annoy me the most,usually come out nnn when i press it..sad i only having it for 3 months..
okay i also got this problem... kinda funny 2 explain.. so looks i'm not the only 1.. but since obviously only we few have this problem (an here http://indrapr.blogspot.com/2009/03/annoying-sony-ericsson-xperia-x1s.html) it might really b hardware related...? anybody sent it in ?
pls XDA experts... could this b somehow software related?
dont think so coz i'm hard resetin and flashin the whole time and always have the same issue...
this problem really makes a huge part of the X1... useless..
plssss help...
superweijie said:
Potential buyers should wait for TP2
Click to expand...
Click to collapse
Yeah, sure, buying another 500 € device which is produced by HTC. HTC is not capable of producing quality. All my HTC phones (Magician, Hermes and X1 - which is produced by HTC) had heavy quality issues. It's damn chinese (no) quality control, sorry for being politically incorrect, but that's the impression I get with many products these days.
My hope was that Sony Ericsson would check the quality of HTC better than themselves but I guess I was wrong. Even though the housing is quite solid, the coat peels off by nothing more than putting it into the pocket. And now, half a year after I have bought it for 500 €, the keyboard, which has been lousy since day one, starts to get even worse, making the X1 a ripoff. I think I will send the device in, also because of the coat peeling. I can, here in germany, exchange the device three times until they have to give me my money back - I really hope this will happen.
this has just started happening to me down one side of my keyboard (the right-hand side).
does this only seem to be happening to the right-hand side of the keyboard ?
is this happening to anyone with the standard rom ?
mine is exactly the opposite. The space bar from the right hand side is too sensitive lately, when i press it is adding three or even four spaces at a time!
Sony Ericson service know this problem as well.Like they also know crack in case problem.As i explain in 'do you regret' thread they know all this problem but they dont do anything to fix.Shame on them.You have to book your phone 3 times.Afterwards they ll give you new unit.That is it.Cheers
just read your blog post, (mr creator of the thread) and it describes exactly my situation, even they sucession in which keys started having issues.
anyways, your lucky you could fix it. I couldnt even if i wanted cuz i bought it in USA from a store that sold vodafone unlocked X1s and brought it to Latin America, so im basically screwed :S
im thinkin of opene it myself and clean it or something, but if guysand SE service had to replace it, i guess that wont help much :S
I have the same problem, with button 'a'. I just need to press it harder than the other buttons. That is very very annoying, to have BK issue with device, bought because of it. And ofcourse I have the "crack" issue, and I used a glue to stop the crack from spreading out.
Such quality issues are very annoying when you buy a 500 Euro smartphone.
So I either remove the glue (I hope SE won't make a problem of that) and return it to SE for KB replacement, or clean the keyboard by myself (there is a tutorial for that, but it doesn't look very easy). But ofcourse I have to wait until the 'a' button stops working completely and than wait for SE to do something about it.
I have a question about the SE service: do you think that they will refuse to take care of the phone because I used a glue for the crack on my X1? Could that be an excuse for them to refuse my warranty?
lol...this is just ridiculous...i got the same problem, but i thought to be too stupid to hit the keys correctly. on my device the "broken" keys are m,n,dot, right space bar...
going to send it in for repair...
first had this cracked case problem and now this one...
Ok, this might be the first real problem I've had with my tilt, in a sense that I have no freakin clue what happened or how to fix it. The front buttons on the tilt as well as my keyboard decided they wanted to stop working and I have no clue how to bring them back... let me start from the beginning.
I installed m2d about 2 weeks ago, its kind of laggy but I'm still impressed with the overall UI as it compliments the tilt. Some bugs started popping up here and there but through the forum I was able to make it run relatively smoothly. Last night my tilt wouldn't connect to my computer, the usb contacts might have gone bad or something, it only works when I put pressure on the cable to keep the contacts together. Than today my screen would wake up for no reason, with no programs or application running in the front or background of the device. It was annoying to say the least. Than I got my first text of the day and went to respond using the actual keyboard, no dice. No response from the keyboard. So as Im typing using the stylus I tried to delete something, and the backspace button on the touch keypad isn't working, so more problems. I want to try and hard reset the device to see if that fixes the problem, but since I can't use the hard buttons on the front of the device I can't hard reset (the scroll wheel, ptt, and ok buttons aren't working either) Is this anything anyone has ever heard of? My tilt is kind of battered after a year of use, but nothing significant has happened within the last month to make me think that something inside came loose, especially since this just started today and it was just sitting on my table all night. I appreciate any and all help. Thanks in advance.
might be "m2d" not compatible ... hair wired ..
I wonder ..whether we can install window CE from pc to h/p through usb link ...
"Last night my tilt wouldn't connect to my computer, the usb contacts might have gone bad or something, it only works when I put pressure on the cable to keep the contacts"
r u using original usb cable ..b'cos now a day I saw many only using normal "small" usb cable head which easily spoil the connector at phone ... too loose for that sharp..
l3urton32 said:
Ok, this might be the first real problem I've had with my tilt, in a sense that I have no freakin clue what happened or how to fix it. The front buttons on the tilt as well as my keyboard decided they wanted to stop working and I have no clue how to bring them back... let me start from the beginning.
I installed m2d about 2 weeks ago, its kind of laggy but I'm still impressed with the overall UI as it compliments the tilt. Some bugs started popping up here and there but through the forum I was able to make it run relatively smoothly. Last night my tilt wouldn't connect to my computer, the usb contacts might have gone bad or something, it only works when I put pressure on the cable to keep the contacts together. Than today my screen would wake up for no reason, with no programs or application running in the front or background of the device. It was annoying to say the least. Than I got my first text of the day and went to respond using the actual keyboard, no dice. No response from the keyboard. So as Im typing using the stylus I tried to delete something, and the backspace button on the touch keypad isn't working, so more problems. I want to try and hard reset the device to see if that fixes the problem, but since I can't use the hard buttons on the front of the device I can't hard reset (the scroll wheel, ptt, and ok buttons aren't working either) Is this anything anyone has ever heard of? My tilt is kind of battered after a year of use, but nothing significant has happened within the last month to make me think that something inside came loose, especially since this just started today and it was just sitting on my table all night. I appreciate any and all help. Thanks in advance.
Click to expand...
Click to collapse
Go to Start/Settings/System/Clear Storage
and your usb is probably whack
@kaiserII...your usb is whack, haha. that **** made me laugh.
having same exact issue
ya it happened to me sunday night, having exact same problem. keyboard doesnt work, and my front buttons dont work exept for the the center button which ends up opening the start menu (wrong command). Im over my 1 year warrenty and not sure what to do. Had to buy a cheap 40 dollar nokia for the time being, please help if someone can. Oh and I did a hard reset, and it didnt fix anything. Booted android with it and 1 out of 5 times the buttons came back, this is really weird/vexing.
l3urton32 said:
Ok, this might be the first real problem I've had with my tilt, in a sense that I have no freakin clue what happened or how to fix it. The front buttons on the tilt as well as my keyboard decided they wanted to stop working and I have no clue how to bring them back... let me start from the beginning.
I installed m2d about 2 weeks ago, its kind of laggy but I'm still impressed with the overall UI as it compliments the tilt. Some bugs started popping up here and there but through the forum I was able to make it run relatively smoothly. Last night my tilt wouldn't connect to my computer, the usb contacts might have gone bad or something, it only works when I put pressure on the cable to keep the contacts together. Than today my screen would wake up for no reason, with no programs or application running in the front or background of the device. It was annoying to say the least. Than I got my first text of the day and went to respond using the actual keyboard, no dice. No response from the keyboard. So as Im typing using the stylus I tried to delete something, and the backspace button on the touch keypad isn't working, so more problems. I want to try and hard reset the device to see if that fixes the problem, but since I can't use the hard buttons on the front of the device I can't hard reset (the scroll wheel, ptt, and ok buttons aren't working either) Is this anything anyone has ever heard of? My tilt is kind of battered after a year of use, but nothing significant has happened within the last month to make me think that something inside came loose, especially since this just started today and it was just sitting on my table all night. I appreciate any and all help. Thanks in advance.
Click to expand...
Click to collapse
Exactly the same thing has happened to me!! Coming on randomly, draining the battery really quickly and the same keys doing the same things as yours i.e. nothing or Start menu. The backspace and space don't work on the on-screen keyboard either. Is it the end of the road or has anyone the slightest idea what the hell to do!?!?!?
Same issue but slightly different
2 days ago I started hearing a noise from my phone that was not something I normally hear. After checking my phone I found out it was the voice recorder program opening up on its own. It started repeatedly doing this and recording automatically. I had to hold down the close option (X) and before it would stop. AFter a reset and when the phone wakes up it always does this now. Along with all these whacky problems my hard buttons stopped working. My scroll wheel and D-pad sometimes work and only the up, down, left and right arrows work on the keyboard. Camera button seems to work sometimes also. All others have stopped responding. Except for holding the power key. I just reflashed my phone to latest phoenix ROM and problem is the same. Is this it for the phone or is there a fix.
Anyone??? Please!!
Try this free fix
I had the same problem as the original poster. My fix was to download AE Button Plus trial and use it to reset my keys to their original setting. I did not have to do the keyboard, just the external keys. Now my tilt works like it used to.
This fixed the problem when clear storage and reloading roms did not.
It doesn't hurt to try since the trial is free.
Good Luck,
Will
same here... help pls...
any one yet has found a solution for this issue??? 2days ago my Kaiser suddenly started with same problems, buttons dont work and the recorder goes on, any one yet found a way to fix it??? thanks...
I have no idea if this will actually help anyone but I installed japanese input on my kaiser once and during the process a registry got edited that stopped my hardware keyboard and the hardware keys (front keys) from working and the fix was to correct the value:
[HKEY_LOCAL_MACHINE\System\CurrentControlSet\Contro l\Layouts\e0010411]
edit the 0010411 value to "00000409"
again I have no idea if this will help but it wouldnt hurt to check to see if the registry somehow got changed. Goodluck and I hope you guys figure it out.
didnt work...
dantegl36 said:
I have no idea if this will actually help anyone but I installed japanese input on my kaiser once and during the process a registry got edited that stopped my hardware keyboard and the hardware keys (front keys) from working and the fix was to correct the value:
[HKEY_LOCAL_MACHINE\System\CurrentControlSet\Contro l\Layouts\e0010411]
edit the 0010411 value to "00000409"
again I have no idea if this will help but it wouldnt hurt to check to see if the registry somehow got changed. Goodluck and I hope you guys figure it out.
Click to expand...
Click to collapse
thanks anyways "dantegl36" but it didnt work...
I have the same issue
This is intresting, I just posted on this, as I am having the same issue, which of course just started a few days ago. I have the updated UI as well but I installed it as well.
Any idea how to fix it??
keyboard fix "edfc" problem
yes , kaiser tweak slide wake disabled ...it OK
Greetings from Olsztyn Poland
Unfortunately, the problem returned it was only a temporary improvement, sorry
For my tytn2 after rom upgrade, the front buttons do not respond except the central one. the side buttons are responding under the win only but in the bootloader screen they don't respond. and I cannot make a hard reset.
I did a hard reset through the setting menu but still the problem has not been solved. Adding on that the keyboard doesn't work except the arrow keys.
Do anyone can figure a solution for that. except the hardware problem bec I am out of warranty.
Did anyone was able to solve the problem fully?
oo wow, i have the same problem. hope theres a fix
adding to that the the bluetooth is turnino on by itself even if I switched it off and the device by itself after time of switching it off it refuse to start again unless I did a soft reset.
I tried all the avilabe suggestion but nothing worked.
Hiya
This seems to be a problem with the TyTn II - there are several threads in this forum about it, none of which have any working solutions that I ever found...
I spent ages trying different ROMS, Radios and pressing of buttons and haven't found a solution - other than to disown the TyTn II and get another phone! I did pick it up again the other day and it is still refusing to have working buttons or keyboard (as reported by others, only the central buttons seems to work all the time as a Start Menu button).
I did manage to stop it eating battery at a ridiculous rate by turning it to specific radio settings rather than letting it find its own GPRS/ 3G and phone band. I think it was in this thread
I was considering sending my TynTn II to HTC, but I'm not sure it's going to be worth the postage and their service fees as I've already replaced it with a Touch Pro 2. Then again if we ALL sent them in, they might acknowledge some sort of problem with this model.
samstables said:
Hiya
This seems to be a problem with the TyTn II - there are several threads in this forum about it, none of which have any working solutions that I ever found...
I spent ages trying different ROMS, Radios and pressing of buttons and haven't found a solution - other than to disown the TyTn II and get another phone! I did pick it up again the other day and it is still refusing to have working buttons or keyboard (as reported by others, only the central buttons seems to work all the time as a Start Menu button).
I did manage to stop it eating battery at a ridiculous rate by turning it to specific radio settings rather than letting it find its own GPRS/ 3G and phone band. I think it was in this thread
I was considering sending my TynTn II to HTC, but I'm not sure it's going to be worth the postage and their service fees as I've already replaced it with a Touch Pro 2. Then again if we ALL sent them in, they might acknowledge some sort of problem with this model.
Click to expand...
Click to collapse
can I know how did u mange to change the rom? bec even my side buttons refuse to work whenever I am at the bootloader screen and the upgrade through the active sync failed.
I won't complain about the cracks, or the recessed screen, or even the slow speed (especially video playback, otherwise its good enough). I mean every device has it's own pros and cons. I like my X1, but what I am most dissapoinded in it, is the keyboard. I bought this device for his qwerty keyboard, and it is not very convenient. Ok than I can get used to it, but it started to have keys which need to be pressed really hard to get the letter from it. And that is really annoying and make my KB much slower for writing.
So how do you find your X1 KB? Do you have the already standard KB problem - some buttons needs to be pressed hard, other just get the double letter?
Do you find the TP1 and TP2 keyboards more convenient? Anyone testing omnia pro (the sliding version)?
In the end I'll either clean the KB by myself, or take it to SE for warrany (once the buttons stop working at all). But you know I had a custom SPL, so I need to revert this too. And I've spent more than $800 for this device.
No issue for me with my X1: no cracks: no double letters, no need to press hard on keyboard
The only issue: when I press on one key of the keyboard, it take a little time for the letter to appears on the screen... (sometime, the last letter of a word become the first letter of the next word...)
One of the things that steered me toward the X1 was the hardware keyboard, but I hardly ever use at all. It's like brand new.
I'm glad I don't rely on it judging by some of the posts on here with all the drama it can cause.
Installing the xt9 software and using sktool to make it the default after a reboot etc more or less made my hardware keyboard redundant. Occasionally I'll use it, but not often.
It is perfect for me. Works flawlessly, never had any issues with it, very convenient and comfortable.
I had the same problem.
some keys needed to be pressed real hard, while others place 2 letters.
So i went back to the store.
First time they cleaned the inside.
still...
Second they replaced the KB and the cabel that connects it to the processor.
still..
third time they send it to Sony ericsson, where multiple parts we're replaced.
still..
at that moment i got took a insurance at the store, this was possible because it was testes bij SE.
and with this insurance, i got a new one from the store^^
so my problem is solved.. for now..
Same here...no probs at all...very smooth.
gargoyle_g45 said:
I had the same problem.
some keys needed to be pressed real hard, while others place 2 letters.
So i went back to the store.
First time they cleaned the inside.
still...
Second they replaced the KB and the cabel that connects it to the processor.
still..
third time they send it to Sony ericsson, where multiple parts we're replaced.
still..
at that moment i got took a insurance at the store, this was possible because it was testes bij SE.
and with this insurance, i got a new one from the store^^
so my problem is solved.. for now..
Click to expand...
Click to collapse
Man, I really hope my X1 won't be so tough to fix. It was working flawlessly for the first 6-7 months, but then I start having th KB issues.
no problem for me
but guess if one use it around dust and high humidity dust could
turn into dirt layers which could cause what you seem to exp
sometimes the fn button/the blue one doesnt work but the keyboard on the x2 actually looks proper but yea the keyboard isnt great is it
biggest dissapointment would be... the recessed screen.
besides that, it's a considerable phone for all day use.
i have had the keyboard problem on 2 of the 3 x1s i have had. hoping when mine comes back from repair it is sorted. although the keyboard is very annoying and slows writing down alot, its the cracks that really rune the x1 as a phone (in the sense that even if u get it fix its very likely to crack again. every times this happens u have to send the handset back to repair which take 2+ weeks).
odd I only had 1
Rudegar said:
odd I only had 1
Click to expand...
Click to collapse
2 replacements from because of cracking
9+ months with the same device . No problemos (hardware lol).
I also had the kb problems... at first it is only the space bar... since the space bar is long.. i cannot trigger the space bar efficiently using my right hand.. sometimes it double taps and sometimes it doesn't tap... so i switch to pressing the spacebar with left hand...
then the "." key.. most often times it double presses... then i lost my phone...
(guess what) i still bought an x1... as of 1 week. the kb still doesn't show up..
My friend Ada got this phone and she told me that sometimes when she wanted to use KB, the screen just stopped and she had to wait for some time until the screen made the reaction...
when i first got my phone and started to use it, i was really dissappointed with just about everything... but in the end, it turned out to be a pretty good phone.
i was looking to get the tp2 for its bigger screen but i dont think i would like it without the scroll pad. plus i didnt want to buy another phone with just a bigger screen and same specs.
in the end... no need to upgrade when the x1a that i have is doing everything that i need it to do.
i have the exact same problem...
my only 3 keys that seem to get...stuck all the time are the I O P
sometimes even the backspace, it does get annoying, and plus if i get it to go at one hit..it would double the letters...
i guess its time to change to the x2
where do you get it repaired btw? its just that i bought my phone in indonesia unlocked, it has its warranty and everything, but i'm in canada now...do you think a carrier would want to take in that warranty?
I had the kb problems after 6 months of use as well, double/triple letters and keys were needed to be pressed harder to register. Had no warranty to get it fixed so I worked around it by installing the XT9 software.
Learned to type with the tips of my thumbs rather than at the base so the keys registered and the double keys issue was taken away because of the predictive txt. So I'm happy with my X1 despite it's kb problems hehe
Dear XDA community, I'm writing to please ask some help on a problem I'm facing with my official samsung book keyboard cover. I attach it to the tablet, the tablet disables the soft keyboard to allow me to type with the hardware keyboard...... and it doesn't work.
My tablet is: Tab S8 SM-X700, One UI 4.1.1, Android 12, Update 1st October 2022, Build number SP2A.220305.013.X700XXS2AVJ4.
It does't seem to be an hardware problem as I returned the keyboard under warranty and asked for a raplacement. It lasted just a few hours before randomly showing the same behaviour. My best guess is that there is a buggy firmware option/feature that disables the keyboard when the keyboard is folded and the tablet is using it as a stand. This way even if you accidentally press the keys the input will not be registered. Problem is that If i don't need the keyboard I just detatch it so I have no use for this feature, and when I attach the keyboard I definetly want the damn keyboard to type. Sometimes I'm typing normally and the keyboard randomly disables making the soft keyboard flash a bunch of times and of course not writing anything useful.
This are the things I do to restore the keyboard functionality when it doesn't work (it makes me loose whatever I'm doing since it disrupts my workflow and if a person is talking I just miss taking notes of several minutes of the speech).
Detatching and reattaching the keyboard to the tablet (usually doesn't help. When i detatch the keyboard the soft one is restored, when I reattach the keyboard the soft one is disabled but the hard one still cannot type).
Cicling the keyboard from closed to type position to stand position a couple of times. (It worked well enough for a couple of days that i was willing to consider it an acceptable workaround that consumed just a few seconds every time it was needed. What happens more and more often is that the soft keyboard flashes on and off a few times. If i type something, the first letter or so will get randomly imputted a bunch of times with no subsequent imput registered by the application that I am using). Besides, folding the keyboard always disables it and no keys are registered when pressed.
Factory reset does absolutely nothing as well as cleaning the data of the samsung keyboard.
Tapping on the palmrest area near the trackpad. Often when I do that It looks like it is feeling something as the soft keyboard start flashing on and off. If i write something on the hardware keyboard a letter or two may get typed. Maybe the keyboard has an accelerometer that gets bumped/reset when i do this.
Raising the keyboard on the tablet side. This provides to me a more confortable typing experience and surprisingly enough it seems to make the typing behaviour more stable once i manage to make it register something but it doesn't help in that initial "no writing phase". Again maybe the keyboard accelerometer is "feeling" me bunping on the keyboard while I write.
Installing and setting as default keyboard a third party keyboard like Swift Key. It unfortuately does not change the hardware keyboard behaviour whatsoever.
Is anyone having the same problem? Does anyone know of a possible solution? Does anyone have a different keyboard case that is working reliably and allows a comfortable typing experience? Maybe one with the hinge on the keyboard and not on the tablet, that still allows to charge and not loose the spen, and to detatch the keyboard part from the tablet?
One thing that I havent tried yet is to flash a build from a different region. I think mine has the German version, if nobody from UK, Spain, Italy had this problem I might try one of those firmwares. The keyboard is also German as I could't source any querty one, or even any ISO one for that matter (it has an ANSI like layout with the small enter button and an Apple like combined Del+Backspace combined with additional useless buttons that occupy space like a dedicated dex/screenshot button that I keep accidentally pressing, an Esc key where the default behaviour is not Esc, a Lang Key in place of AltGr that i keep accidentally pressing, an AltGr key in place of an Fn or Ctrl key, A random Fn key in between the Ctrl and Win/Cmd key that is there just be randomly accidentally pressed).... but it doesn't matter as I have a different more important problem with it.
Thank you in advance so much to anyone in this community that might read this post. Sorry for my ranty rescription of the problem but it gets frustrating when you pay laptop like money for an untested gimmiky toy.
I have the ultra that had a similar issue, but not as bad as your describing. There were 2 keyboard updates since I got the tablet and it improved my issue to the point that once in a blue moon I would get the keyboard not working issue, than I would restart the tablet and it would work for a while without issues. There is a specific way to trigger the keyboard to update, check on youtube/search google, can't remember how to trigger it the 1st time as there is a specific way, after that it would automatically update or show there is an update. Hope it helps you with your issue
Thank you very much for your reply. Unfortunately there is no firmware update available for the tab S7/S8 book keyboard. I've now contacted samsung that told me to create an error report. I'll write here the reply to help the community if and how i manage to fix the problem.
Jonearthur thanks for the reply. Unfortunately I did all of the "standard" stuff many times with no results.
Since my last message the tablet got a major Android Update to android 13. And while travelling the keyboard received an update as well. Needless to say that I still have the same problem as before.
Samsung replied to my request in the least useful way possible to tell me that the team is working on a fix. I onestly just think that the Tab S8 connection to the keyboard has an electrically flawed design.
Since for me this is also the first device with a "floppy detatchable keyboard" I'm also wondering wether I should trust at all the concept of a keyboard that attaches to the device in this way.
Hello I wanted to give an update on this topic. Since more than one month passed from my report to Samsung I decided to contact them again.
The support was awful, I received no help watsoever except from "sorry we didn't care about your error report, write it again and maybe we will read it and reply". So I did the report again. Still waiting a reply on that one after more than a week so.... I'm not holding my breath.
During the unhappy chat I told them that I was tired of not having help and that I wanted to be refunded. Guess what.... since the problem concerns the keyboard they can refund the keyboard but cannot refund the tablet. Then this person further specified that the tablet can be sent for repairs but never refunded. Just to make a comparison suppose that you bought a car. Now suppose that for whatever reason the weels keep detatching from the car. Suppose that you are not ok with it and ask for a refund. Suppose that the support of the company tells you "sorry bro you can give us the weels and we will refund the cost for them but the car is fine so you have to keep it". This is the level of absurdity that Samsung reached.
Even taking into consideration the possible keyboard refund I still did not find an alternative cover that includes a keyboard and that has a way to keep the pen charged without loosing it in a backpack. Even the other keyboard from Samsung does not support that. You can keep the pen but don't you dare to charge it.
Today after a bit of hesitation I installed yet another update for the tablet. That made no diffrence for the keyboard behaviour. After that I made yet another desperate factory reset. Surprisingly this time it looks like for whatever reason the keyboard seems to be working.
I'll keep an eye on it just in case it decides to misbehave again. The description of the update does not contain any clue to as to why doing a factory reset before did not fix the keyboard but it does now.