Chang Sim card, back to original Sim - Touch Diamond2, Pure Q&A, Help & Troubleshooting

i changed my Sim card to one I use in the UK and then put back in my original Sim card and now the phone tells me there is no Sim card in the phone but you can still make an emergecy Call
I cant find any thing in settings to configure or change Sim
Or is there somthing wrong with my phone.

I would contact your provider. Sounds like something wrong with the SIM.

Bruce Inman said:
I would contact your provider. Sounds like something wrong with the SIM.
Click to expand...
Click to collapse
The Sim in ?? and the other are both working in another phone.
My TD2 is an expensive ornament ATM

porridge said:
The Sim in ?? and the other are both working in another phone.
My TD2 is an expensive ornament ATM
Click to expand...
Click to collapse
You may have to hard reset to get it to regognize your SIM again.
Also try to get to SIM manager with the one that doesn't work and see if you can access it that way.

Bruce Inman said:
You may have to hard reset to get it to regognize your SIM again.
Also try to get to SIM manager with the one that doesn't work and see if you can access it that way.
Click to expand...
Click to collapse
Ok I am going to appoligies for waisting your time
And admit to being an idiot, apparently it helps if you insert the sim card in the right direction.

Yes, that usually helps!
Glad you fixed it.

Related

Kaiser would not load with a SIM card in

Hi there.
I've got this Kaiser that doesn't load when the SIM is inserted.
It works perfectly without the SIM. Also when the device is on and i stick the sim card it shuts down.
Its not on warranty or anything, also aint mine, but if i fix it i get to keep it(i hope) so please help if u know how to.
azik said:
I've got this Kaiser that doesn't load when the SIM is inserted.
Click to expand...
Click to collapse
Have you tried a different SIM card?
azik said:
Also when the device is on and i stick the sim card it shuts down.
Click to expand...
Click to collapse
Thats normal. The SIM card should be inserted/removed with the device off.
PsyOpWarlord said:
Have you tried a different SIM card?
Thats normal. The SIM card should be inserted/removed with the device off.
Click to expand...
Click to collapse
Just did it again to make sure. Completely powered off the device by removing the battery, inserted the SIM, turned it on. When it got the green Windows Mobile screen it just died.
Also tried it with a different SIM from a different operator
Give more info about your device such ROM, radio, SIM unlocked or no, HardSPL, etc...
azik said:
Just did it again to make sure. Completely powered off the device by removing the battery, inserted the SIM, turned it on. When it got the green Windows Mobile screen it just died.
Also tried it with a different SIM from a different operator
Click to expand...
Click to collapse
I am purely going on a guess here. Is the phone stolen or did someone just find it? Sounds to me like the SIM has been locked as well as the IMEI by the original service provider. If you insert the SIM card while it is powered off and then power it on and it doesn't boot bast the windows screen and with the SIM card out, it boots normally, sounds like a service lockdown on a phone reported stolen or lost.
svcglobal said:
Give more info about your device such ROM, radio, SIM unlocked or no, HardSPL, etc...
Click to expand...
Click to collapse
ROM: dutty's WM6.1 (the lat one from here)
radio version: 1.65.14.06
protocol 25.81.40.02W
I have also HardSPLed it. It was doing the same with factory settings and it does the same after i updated everything to the most recent version.
P1Tater said:
I am purely going on a guess here. Is the phone stolen or did someone just find it? Sounds to me like the SIM has been locked as well as the IMEI by the original service provider. If you insert the SIM card while it is powered off and then power it on and it doesn't boot bast the windows screen and with the SIM card out, it boots normally, sounds like a service lockdown on a phone reported stolen or lost.
Click to expand...
Click to collapse
The unit was bought in a bulk by local British Petroleum (BP) office, so the stolen or found unit version doesn’t really suit the case and nobody is really gonna deal with warranty because of one device.
Also it shuts itself down very quickly. Normally the green screen lasts about 15 seconds or so. With a SIM card in it wouldn’t even last 3 secs, therefore it doesn’t even get connected to the network (I think) and shuts itself down.. Also if the IMEI is blacklisted I don’t think the network has the ability to shut down the device, you just won’t be able to make or receive calls.
azik said:
ROM: dutty's WM6.1 (the lat one from here)
radio version: 1.65.14.06
protocol 25.81.40.02W
I have also HardSPLed it. It was doing the same with factory settings and it does the same after i updated everything to the most recent version.
Click to expand...
Click to collapse
Are you absolutely sure that the SIM is being inserted correctly? Look at the drawn on the SIM's lock door.
svcglobal said:
Are you absolutely sure that the SIM is being inserted correctly? Look at the drawn on the SIM's lock door.
Click to expand...
Click to collapse
I was hoping that it would have been something simple like that. but no, i was dealing too much with these HTC's. I will post a video of what it does later on today.
here's the video
azik said:
here's the video
Click to expand...
Click to collapse
If you leave the sim card out does it boot normally?
OK right after i made the video i left it on charge for couple of hours. i picked it up, turned it on and it booted up. it didnt boot with a sim card for a week and now it does. (i sound like a dumb blonde now)
HOWEVER
it wouldnt register on the network. it doesnt matter wheather it is automatic or manual it just doesnt get connected. i can do a manual search and see the list of networks but when i select my provider it doesnt connect. no probs with the network as i use it in my Herald.
UPDATE
Overhere we have two main mobile operators. One is Bakcell another one is Azercell.
What happens now is that it works fine with Bakcell chips but doesnt with Azercell.
Both of the operators arent that advanced yet to have some sort of restrictions etc to ban the handset or whatever. They dont even have 3G so there.
So, there i am. Stuck with an operator i do not need anyways(cuz the company is not paying for it) What could be a possible solution?
Interesting, any chance to get another Azercell SIM, just for be sure that is really the network?
So many (as you said) blonde mistakes, so double check every test.
svcglobal said:
Interesting, any chance to get another Azercell SIM, just for be sure that is really the network?
So many (as you said) blonde mistakes, so double check every test.
Click to expand...
Click to collapse
i did check it with two Azercell SIMs. i also have a UK T Mobile SIM, which wudnt register on Azercell but works on Bakcell.
Do you guys think a radio downgrade would solve this issue ?

Please help, put in Sim card, shows 'no service'

Hi
I just got on at&T 8925, I put in sim card and it did not ask for unlock code, so I guess it is unlocked, I put in my sim card (Fido Canada,works in other phone) and it show "no service" can not find phone network signal.
I tried
ATT ROM 1.57.502.2 and
RUU_Kaiser_ROGERS_WWE_1.83.631.4_radio_sign_22.51.88.13_1.27.15.32R_Test.exe
radio 1.27.12.11 and 1.27.15.32
all same problem.
Can anyone help me, are these rom combinations not good? or something wrong with the device?
or anything I need to do?
thank you for your help !
Try another known-good SIM card. If you still cannot get service, then you probably have a hardware issue with the phone.
Sounds stupid, but did you make sure you put the SIM in the right way around.
You wouldn't believe how many people have not done this right.
Sounds like it's not unlocked... when I got mine it wasn't unlocked but it only asked for a code once.... just run the unlocker to be sure...
maybe to hard reset?
Hi thanks for everyone's help.
I think I put the sim card the right way , otherwise it will show 'no sim card'
I am keep trying other rom/radio; still no luck, it either keep searching or say 'no service'
I really hope it is not hardware problem.
hope if anyone has the experience and could help me
it really confuse me.
Thanks
alanalan11 said:
Hi thanks for everyone's help.
I think I put the sim card the right way , otherwise it will show 'no sim card'
I am keep trying other rom/radio; still no luck, it either keep searching or say 'no service'
I really hope it is not hardware problem.
hope if anyone has the experience and could help me
it really confuse me.
Thanks
Click to expand...
Click to collapse
welll this might be a little solution i read in another thread...sum times the phone will not read the sim becuz its not making enough contact to the phone...so maybe a little piece of paper on top of the sim then put it in the phone MIGHT help..if it doesnt then ur phone is jacked up =P
or
when i put my tmobile sim in my unlocked 8925 it worked and then a couple our couldnt get n e service... and i checked my brothers phone and dad and they didnt have service too... so maybe sumtimes the network will nto work for a while. or sumthing
If you go in the phone options and do a manual network search, does it find anything?
Thanks brian_v3ntura:
but I tried paper, same thing, maybe not be contact problem.
Thanks kilrah:
I tried that, it shows " cannot read setting from network, try viewing setting later or disconnect data connection and try again."
I did saw something online that maybe because the Fido sim card maybe old (about 3 years), but it did work with sth. like Samsung blackjack II. maybe Kaiser is more complicated.
just wonding if anyone have experience that old sim card may have problem with new phones.
I will keeping trying...
My SIM card is about 4 years old.
I'd bet your Kaiser has a hardware problem.
Hi, guys
I tried a friend's Fido sim card, it works, I don't what's the difference, but it is just like that, maybe I should go get a new card.
Thanks everyone.
good
as one of the boys ur sim might be damaged/old (power failure issues most likely)
alanalan11 said:
Hi, guys
I tried a friend's Fido sim card, it works, I don't what's the difference, but it is just like that, maybe I should go get a new card.
Thanks everyone.
Click to expand...
Click to collapse
yeah, just what confused me is that the sim card still work with my other phones.
Hey guys,
Long time lurker here... and I'm having the same problem.
I have a foreign (Cyprus CytaMobile Vodaphone) SIM in my Kaiser. A couple times over the last few days I was getting the "no service" but if I reset (turn on/off) the device it was fine. Today I cannot get service on it at all. I tried it in an unlocked 1G iPhone and it didn't seem to work either.
I thought maybe the SIM is dead, however when the device it's in starts up, it asks me for the PIN set on the SIM card. I enter the PIN, and it unlocks the SIM. How could the SIM be dead if the PIN authenticates? However, when I put my regular Canadian Rogers SIM in, it works fine.
Where it usually says "Searching.." on the home screen, I once got "Denied, searching.." but I haven't been able to reproduce it.
Any ideas? The provider doesn't have a local roaming agreement, however for the past year it has always registered on the network and allowed me to check balance and send text messages.
Is it most likely a dead SIM or blocked by Rogers? I'm doubting the blocked part, but the successful PIN entry is what has me baffled...
Thanks!
Chris
Ok different SIM card also from Cyprus Cytamobile in a SE w810 does the same thing. Is Rogers seriously all of a sudden blocking these? There is no local roaming agreement, however I would always get the Rogers welcome text's and even be able to check balances. I've been doing this off and on for 4 years...
Anyone ever heard of something like this?
Thanks,
Chris
P.S. Sorry, getting a bit off topic but I thought the initial problem was related!
EDIT: Ok, I can also see all the SIM contacts and SMS messages stored on the SIM.
alanalan11 said:
Hi
I just got on at&T 8925, I put in sim card and it did not ask for unlock code, so I guess it is unlocked, I put in my sim card (Fido Canada,works in other phone) and it show "no service" can not find phone network signal.
I tried
ATT ROM 1.57.502.2 and
RUU_Kaiser_ROGERS_WWE_1.83.631.4_radio_sign_22.51.88.13_1.27.15.32R_Test.exe
radio 1.27.12.11 and 1.27.15.32
all same problem.
Can anyone help me, are these rom combinations not good? or something wrong with the device?
or anything I need to do?
thank you for your help !
Click to expand...
Click to collapse
I also have the same problem with my tytn, I have a bad feeling it is hardware If you manage to find the problem please let me know. I have tried the paper thing and also all new firmware and OS nothing helps
Try setting it to GSM only (disable 3G) and see what happens.
To do that go to Settings->Personal->Phone->Band->Network Type=GSM.
If it works then, you might want to read this thread: http://forum.xda-developers.com/showthread.php?t=419803

How to remove PIN on my Kaiser

Hi all,
I've just Recieved a second hand Kaiser. I can use it w/o any issue but the PIN and PIN2 are not default ones, I have no idea what they are. (thank god the "Require PIN when phone is used" option is not selected)
now there is only one attempt remaining and I feel that if I got it wrong, sth horrible will happen(permanent lock or sth else?). I know that if I dont touch the PIN settings, nothing will happen, but I can't make sure that my friends won't, accidently. Simply flash a new ROM or hardrest doesn't help removing the PIN~
Could someone tell me how to remove the old PIN plz? help!!!! Thanks a lot.
Try a reflash of the ROM; i've heard of this on the ATT forums and if i recall correctly, a reflash fixed things.
jldiablo said:
Hi all,
I've just Recieved a second hand Kaiser. I can use it w/o any issue but the PIN and PIN2 are not default ones, I have no idea what they are. (thank god the "Require PIN when phone is used" option is not selected)
now there is only one attempt remaining and I feel that if I got it wrong, sth horrible will happen(permanent lock or sth else?). I know that if I dont touch the PIN settings, nothing will happen, but I can't make sure that my friends won't, accidently. Simply flash a new ROM or hardrest doesn't help removing the PIN~
Could someone tell me how to remove the old PIN plz? help!!!! Thanks a lot.
Click to expand...
Click to collapse
PIN relates to a SIM card NOT the phone or ROM. If you enter wrong PIN code 3 times in a row, the SIM card will be burned out.
Only the service provider (aka carrier) can give you the PIN. In case you don't know the old PIN, they will give you PIN2 to reset.
Another easy method: ask your carrier replace the SIM card then they will give you the PIN and of course, you can change it to your desired number.
@Kareem
Thanks for your kind suggestion but I've tried reflash ROMs and I think that doesn't help.
@Nghiem
Ok, that explains everything. I'm just too worried that my phone may get locked. I think now I can stop worrying, can't I?
jldiablo said:
@Kareem
Thanks for your kind suggestion but I've tried reflash ROMs and I think that doesn't help.
@Nghiem
Ok, that explains everything. I'm just too worried that my phone may get locked. I think now I can stop worrying, can't I?
Click to expand...
Click to collapse
I went into the o2 shop and got a 3G sim to replace my 2g sim with no problems, they just gave me a new sim there and then. Same number and everything.
Ta
Dave
DaveShaw said:
I went into the o2 shop and got a 3G sim to replace my 2g sim with no problems, they just gave me a new sim there and then. Same number and everything.
Ta
Dave
Click to expand...
Click to collapse
I'm currently using the O2 PaynGo with free text bolt ons. Do I still get the free texts after replacing with a 3G sim?
Regards,
Lei
If you log into your AT&T account, they offer support tutorials for your particular devices, one of which refers to sim/puk unlock. check it out.
jldiablo said:
I'm currently using the O2 PaynGo with free text bolt ons. Do I still get the free texts after replacing with a 3G sim?
Regards,
Lei
Click to expand...
Click to collapse
You would have to ask O2, no idea
Dave

No Service- HELP!!!

I bought new TyTN II, and when I insert my sim card, he doesn't recognize it, in the top of the screen is text NO SERVICE. In the start/settings/connesctions/connection setup, there is no my country to select, or my operater. Does the new cooked ROM may solve my problem? Please help...
buware said:
I bought new TyTN II, and when I insert my sim card, he doesn't recognize it, in the top of the screen is text NO SERVICE. In the start/settings/connesctions/connection setup, there is no my country to select, or my operater. Does the new cooked ROM may solve my problem? Please help...
Click to expand...
Click to collapse
Sounds like its sim locked to me read the WIKI PAGE you will get everthing off there as to what to do
I was trying to find something about sim lock, but there is no free solution, just paying... But, are You sure that my problem is locked sim?
buware said:
I was trying to find something about sim lock, but there is no free solution, just paying... But, are You sure that my problem is locked sim?
Click to expand...
Click to collapse
Does it say no sim card, or just no service. If it doesn't recognize the sim card. then it is probably sim locked. If it recognizes the sim card, but just offers no service, it could just be your connection settings.
buware said:
I was trying to find something about sim lock, but there is no free solution, just paying... But, are You sure that my problem is locked sim?
Click to expand...
Click to collapse
Do as this thread goes it will do all you need
http://forum.xda-developers.com/showthread.php?t=433835
Hello,
I didn't want to start a new thread, because this one is somehow connected with my problem
So here it is:
I've been using my phone for about a month, it used to show full network ect. My friend gave me an anthenna for gsm mobiles (well, sometimes it didnt work properly when I was in the basement i.e.) so i tried it. Worked perfectly, except it was sticking out. So i thought that I don't want to use it and disconected it. Since then it shows no service, sometimes "1 dot" in network display. Tried hard reset - didn't work. When i put the anthenna back, it shows full network again.
Please, tell me, what should I try.
Thank you in advance
I seem to recall reading somewhere here that once you put in an external antenna, something gets tripped and the phone will only work with an external antenna from that point on.
Sorry -- don't recall any details. Try searching.

Network Sim Unlock code missing

I just purchased a G1 from someone and when I placed a SIM that was not t-mobile in, it did not give me an unlock network code request. Does this mean that someone had tried and entered a wrong one? When there is no sim, it says no sim so i know that the phone at least realizes there's something in there.
TIA for any answers
viccyran said:
I just purchased a G1 from someone and when I placed a SIM that was not t-mobile in, it did not give me an unlock network code request. Does this mean that someone had tried and entered a wrong one? When there is no sim, it says no sim so i know that the phone at least realizes there's something in there.
TIA for any answers
Click to expand...
Click to collapse
Can you possibly try getting a T-Mobile SIM in there? Make sure things are connected first...
i also had a t-mobile sim that was disabled a while back. i plopped it in and low and behold it gave me the same thing. i get the registration screen, but there is the 5 bar signal thing with an x. same with the at&t sim
viccyran said:
i also had a t-mobile sim that was disabled a while back. i plopped it in and low and behold it gave me the same thing. i get the registration screen, but there is the 5 bar signal thing with an x. same with the at&t sim
Click to expand...
Click to collapse
Well testing with a dead SIM card, it's expected to give you those results. You need to register the phone with a T-Mobile SIM card first, then switch them out. See if that works :]
lukekirstein said:
Well testing with a dead SIM card, it's expected to give you those results. You need to register the phone with a T-Mobile SIM card first, then switch them out. See if that works :]
Click to expand...
Click to collapse
thanks, il ltry that tomorrow. tonight in the mean time, i had a g1 that i bricked (/cry) but i had it rooted and unlocked. the at&t sim worked fine. for that phone i put the sim in, and it requested an unlock code. I figured this phone would d o the same? also another strange thing is that when i looked at the apn settings there were none. i tried to add one but it wouldnt save. if that's any cause for concern please let me know =p
viccyran said:
thanks, il ltry that tomorrow. tonight in the mean time, i had a g1 that i bricked (/cry) but i had it rooted and unlocked. the at&t sim worked fine. for that phone i put the sim in, and it requested an unlock code. I figured this phone would d o the same? also another strange thing is that when i looked at the apn settings there were none. i tried to add one but it wouldnt save. if that's any cause for concern please let me know =p
Click to expand...
Click to collapse
How did you brick your phone?
Alright, let me know how it goes :]
overzealous with hero.. screwed things up. this is slightly bleh.. just wanted to get things workin, gotta go to tmobile to see if this thing works.. has anyone had a case where you just couldn't get a sim to work?
viccyran said:
overzealous with hero.. screwed things up. this is slightly bleh.. just wanted to get things workin, gotta go to tmobile to see if this thing works.. has anyone had a case where you just couldn't get a sim to work?
Click to expand...
Click to collapse
I gotta rain on your parade and say, I have always had flawless SIM cards :/. Let me know how that whole T-Mobile thing goes!
Actually, you may not have this second phone even unlocked yet. You have to get that code from T-Mobile before you can use other SIM cards.

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