the proximity sensor not working right for me
when i take a call if i put my phone into my face the screen is off (this is ok) and if i put my phone away from my face the screen should goes back on but it is not. the screen is off for a long time until the people i call with is hang up the screen just on. some time the screen is off for a short time.
Has anyone had any issues with the proximity sensor on the Nexus doing the same thing?
please help me what should i do, now i can't hang up my phone or pick up my waiting call or adding the number etc. because the screen is off while i having a call
i have try to wipe my phone and flash my phone many times but it still the same
Strange. Try checking to see if the proximity infrared led is still flashing after it goes off. Check by starting a call and looking at your phone through a webcam. You should see the proximity light flashing. Then hold it up to your face so it goes off, then check it in the webcam again to see if the proximity light is still flashing.
There could be a hardware problem with the light not coming back on, or not being bright enough or something...
Thank you very much
so what did you do?how did you fix this becouse i have the same problem?
Related
My GF and I are very annoyed at this problem. When you tilt the phone on it's side, lik eholding it with your shoulder the phone will turn on. It just so happens that your phone's mute button will be on your cheek and we mute each other.
Is there anyway to stop this? Thank you guys in advance.
Are u sure u are not "uncovering" the light proximity sensor when u tilt it. Its very sensitive, and I have noticed it get turned on when the phone gets an inch or more away from ear exposing the light sensor to any form of light.
While on the phone with my girlfriend at night this happens a lot. Because it is so dark, any movement I do will cause the screen to turn on and I have to hit the button to turn it off.
Just try vto keep it glued to your face :/
Sent from my Nexus One using XDA Premium App
Yeah I'm sure. The feature is suppose to be for when you set the phone on your desktop the screen will turn on so you can hit speaker or end the call.
Sent from my SAMSUNG-SGH-I897 using XDA App
Umm simple work around, get something opaque and stick it over the light sensor with something that won't leave a residue so you can take it off when your call is over?
obviously some people fail to understand how this works. there is a light sensor for screen brightness and a proximity sensor. it is the proximity sensor that detects your face and turns off the screen. the light sensor is not involved in this process. what is happening is that the i9000 roms have default android 2.2 settings that force the proximity sensor to be ignored in certain orientations, i dont know about the new att updates but the 2.1 roms had the overrided from samsung. i tried to fix it in tasker but tasker lacks the option to power off the screen, it can go to lock screen instead which may be acceptable for some. there may be a different way to do this in tasker but i need to experiment more.
there is no external workaround for this as it is not the proximity sensor being uncovered that causes most problems but the phones orientation. any workaround or fix must be done with software or a change in a file somewhere.
I am sorry, and have been humbled •_•
Dani897 said:
obviously some people fail to understand how this works. there is a light sensor for screen brightness and a proximity sensor. it is the proximity sensor that detects your face and turns off the screen. the light sensor is not involved in this process. what is happening is that the i9000 roms have default android 2.2 settings that force the proximity sensor to be ignored in certain orientations, i dont know about the new att updates but the 2.1 roms had the overrided from samsung. i tried to fix it in tasker but tasker lacks the option to power off the screen, it can go to lock screen instead which may be acceptable for some. there may be a different way to do this in tasker but i need to experiment more.
there is no external workaround for this as it is not the proximity sensor being uncovered that causes most problems but the phones orientation. any workaround or fix must be done with software or a change in a file somewhere.
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This is correct. In simple terms the orientation sensor takes presidence over the proximity sensor. So if you turn the phone on its back while on the phone, the screen will turn on.
There are no fixes for it that I'm aware of.
How abt keeping auto-rotation off all the time, and turning it on only when needed, as a work around?
diablo009 said:
How abt keeping auto-rotation off all the time, and turning it on only when needed, as a work around?
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It's not linked to auto-rotation unfortunately, Its just something that we have to live with.
Man... wish there could be one but sounds like there can't be.
Sent from my SAMSUNG-SGH-I897 using XDA App
Hi. my UK note (baseband N7000XXKK5, 2.6.35.7.N7000XXKKA, CF-root, stock ROM) has recently stopped turning the screen back on after a call (or during a call when I take the phone away from my ear to use the dial pad, go on speaker, etc.).
Normally the only way I can get the screen back is to hold the power key in until the phone reboots (though I've randomly managed to get it back sometimes, possibly when the other party hangs up and/or I'm pressing the power or home keys to try and get it back).
I've turned off the proximity sensor in settings meantime, and calls are fine in that state - but I don't want to waste battery and/or risk pressing stuff on screen with my head/cheek so I'm looking for a fix. Anyone else got this problem or suggestions for a solution?
I used the *#0*# test menu and chose "sensor". This gives a value of 0.0 for proximity until I put my hand within a few cm's of the sensor, at which point the screen goes green, the phone vibrates constantly and the reading changes to 1.0. Once in that state it stays that way when I remove my hand and doesn't change until I hit the back key.
Is the proximity sensor test intended to be a one-shot affair, or should it register 0.0 once I remove my hand?
My galaxy note is having a similar issue, however when I run the sensor test from *#0*#, I observed a different behaviour, where the proximity output says "1.0" and constantly vibrates all the time (which would explain the screen went black when a call comes in even if I put it on the table, as the phone constantly detects something)
sounds like yours is likely a hardware fault then. I ended up just leaving the proximity sensor disabled for calls and I don't really miss it. The only other thought I had was that my front cam has a load of dust built up under the display glass and it's adjacent to the sensor. I wonder if a layer of dust could trigger it?
actually I just re-ran the sensor test and it now toggles between 0.0 and 1.0 each time I move my hand over the sensor - so looks like in my case I have an intermittant problem. At least now I know how that test is designed to work. I will run it periodically to see whether anything specific is triggering my sensor to stop working.
OK, the following steps resolved my problem:
1. Remove microSD card and turn on the unit
2. Goto *#0*#, sensor test and verify that the issue is resolved
3. Put back in the microSD card
4. Repeat step to and now everything should be back to normal
Just rebooting the unit does not help (as I tried this before), but the above steps have fixed my problem.
Hi,
I just got my XZ a few days ago and experience only one issue: When doing a call the display turns off immediately, but when I put the phone away it's still off and doesn't turn on again. Service menu says the proximity sensor is turned on.
Anyone else with this problem and maybe the solution?
ccab said:
Hi,
I just got my XZ a few days ago and experience only one issue: When doing a call the display turns off immediately, but when I put the phone away it's still off and doesn't turn on again. Service menu says the proximity sensor is turned on.
Anyone else with this problem and maybe the solution?
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Click to collapse
Most of the time with proximity sensor not functioning is because some Screen Protector is blocking it.
Make sure your custom screen protector isn't blocking it first, then if it still doesn't work properly maybe it's a hardware failure, should contact SONY then....
If it's the sensor or the screen protector (which has cut outs for the sensor), then why does it turn off the screen correctly the moment it put the phone to my ear?
It was the screen protector. Strange, other people don't have any issues with it.
So sorry Sony, your are great
Might be a little bit late, but maybe for others
worked pretty well on my Samsung S4.
download the app "proximity fix" from the playstore and run it.
Job done.
Hope that helps you or anyone who stumbles upon this!
Hi Everyone,
Whenever I'm on my phone, my screen turns off the moment before its starts vibrating for a phone call, and it takes approximately 6-7 seconds for it to turn back on. This did not happen on stock software, but has been happening since CM12 and still occurs on CM12.1. I don't think its my proximity sensor as this does not happen during a call, only when receiving a call.
HungrySage said:
Hi Everyone,
Whenever I'm on my phone, my screen turns off the moment before its starts vibrating for a phone call, and it takes approximately 6-7 seconds for it to turn back on. This did not happen on stock software, but has been happening since CM12 and still occurs on CM12.1. I don't think its my proximity sensor as this does not happen during a call, only when receiving a call.
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I am having the exact same problem. I thought it was the proximity sensor due to the fact that I recently had my broken screen replaced. I can use the volume key mod to end a call but cannot pick up a call. Very discouraging..
Yes, can confirm on nightly 01052015, but apparently it's a stock issue as well: htt ps://product forums.google.com/forum/#!category-topic/nexus/nexus-6/mIRwBP4Hx_Y%5B1-25%5D
Do you have a screen protector on your screen as well? I found out that for me tapping on the proximity sensor wakes up the screen with a bit of luck.
souljack said:
Yes, can confirm on nightly 01052015, but apparently it's a stock issue as well: htt ps://product forums.google.com/forum/#!category-topic/nexus/nexus-6/mIRwBP4Hx_Y%5B1-25%5D
Do you have a screen protector on your screen as well? I found out that for me tapping on the proximity sensor wakes up the screen with a bit of luck.
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Click to collapse
I do have a screen protector on but its no where close to the sensors/camera. This issue only occurs when I'm in CM12/12.1. I have the double tap screen wake feature turned off. I gotta press the power button twice and wait for a few seconds for it to work.
Does anyone else have this issue? It's really driving me crazy to the point where I feel like ditching the Nexus 6. It's not even every call, but it is enough to annoy me. Pull the phone away from my head and the screen wont wake up. All I can do is long hold power to force a reset. It's really annoying. I've tried the proximity fix for 5.1 but it still happens. I can't set "power to end call" because also sometimes the phone doesn't wake the screen when there is an incoming call so I have to press power to wake the screen to see who it is.
Does anyone have any idea how to get around this other than the two solutions above? This has happened on both my devices (Original and RMA) and I just can't take it any more.
I sounds like a faulty proximity sensor. And I've observed intermittent behavior like this on previous phones (but not my N6). You can test this with a number of apps. I've used "Sensor Box for Android", but there are several more. Prox sensor is located near the top LH corner. With the app open and on prox sensor, passing your hand over it should register on the app.
You are so active on this forum that I won't even ask about a screen protector....
The proximity sensor seems to work fine under all tests that I have done. I actually use Tasker to utilise the proximity sensor to set ringer volume based on whether it is activated or not (eg in my pocket, proximity sensor CLOSE, set ringer high).
Its not every call either and multiple Nexus 6 devices have had this issue for me too. Proximity sensor works in every test
That's weird. I've had no issues at all. I assume you have the issue on the stock ROM too.....
I suppose I'll have to test though I don't really want to run stock.
What about disabling Tasker and trying it out.
Happens with or without tasker. It's pretty much always done it since 5.1
There are known issues with the prox being flaky on this device. I just need to find a way to overcome this.
Remember, we need to separate problem solving from the idea of how we want our phone to look and perform. Once you've identified the root cause, you can then decide what steps you want to take to solve it.
*Sigh* Yes I know. But it's so intermittent I won't know if it solves it for a looooong time. It would be quicker to return to stock, sell it and buy something else
I've literally never ran stock on the nexus 6.
Like Camera indicated, I'd try removing the screen protector if you have one and see if it's better.
It's not a protector issue.
Let's assume I've done all the obvious things except flash stock
Edit. I'm going to try and use power button ends call. Just to see of its an active call that causes it.
Hopefully it will happen when I can take a log cat but inise the phone very rarely.
Try this app in the Playstore.
https://play.google.com/store/apps/details?id=com.vorlan.screenoncall.free
I had a similar issue where the screen would time out while I was on a call and wouldn't wake when I moved the phone away from my face. I had to hit power button to wake phone and enter pin just to end a call. I make/recieve over 100 calls per day and it was getting old til I found this app. Works perfectly every time.
Thanks but that's not the same issue. Mine will not wake at all. I have to force a reboot to get display
You might give the app a try just to see. It keeps the screen on during a call but the proximity sensor still shuts the screen off unless you are on speaker phone. It may not work, but worth a try to keep your N6!
I've seen the same thing with my N6, display goes black (randomly, not even related to a call) and the only thing I can do is reboot. Haven't wasted any time looking for a solution, 'cause I don't think there is an easy one and there is no way to know if something you try is even going to work! I just reboot and move on.
Just posting to let you know you are not crazy and there is someone else out there with the same problem!!!
I'm not sure what you mean. I've been recommended this app before but I don't like the idea of mybscreen being on.
What do you mean it keeps the screen on but proximity still shuts it off? .
Thanks for confirming
Basically it doesn't let the screen timeout. Proximity sensor still functions like normal.
I would try it and see.
If it helps good, if not no harm. It definitely fixed my issue, even if my issue wasn't exactly what you're experiencing.
Well power button end call didn't help. I don't think it is a proximity sensor issue. Let's hope it happens when I can get a logcat. Unlikely. Maybe a job for tasker.
I had this issue too. I eventually thought it was tied to UV, but then I installed all stock and didnt change anything and it still happened. Maybe a bug in lollipop.