[Q] Nexus turns screen off when receiving a call CM12.1 - Nexus 6 Q&A, Help & Troubleshooting

Hi Everyone,
Whenever I'm on my phone, my screen turns off the moment before its starts vibrating for a phone call, and it takes approximately 6-7 seconds for it to turn back on. This did not happen on stock software, but has been happening since CM12 and still occurs on CM12.1. I don't think its my proximity sensor as this does not happen during a call, only when receiving a call.

HungrySage said:
Hi Everyone,
Whenever I'm on my phone, my screen turns off the moment before its starts vibrating for a phone call, and it takes approximately 6-7 seconds for it to turn back on. This did not happen on stock software, but has been happening since CM12 and still occurs on CM12.1. I don't think its my proximity sensor as this does not happen during a call, only when receiving a call.
Click to expand...
Click to collapse
I am having the exact same problem. I thought it was the proximity sensor due to the fact that I recently had my broken screen replaced. I can use the volume key mod to end a call but cannot pick up a call. Very discouraging..

Yes, can confirm on nightly 01052015, but apparently it's a stock issue as well: htt ps://product forums.google.com/forum/#!category-topic/nexus/nexus-6/mIRwBP4Hx_Y%5B1-25%5D
Do you have a screen protector on your screen as well? I found out that for me tapping on the proximity sensor wakes up the screen with a bit of luck.

souljack said:
Yes, can confirm on nightly 01052015, but apparently it's a stock issue as well: htt ps://product forums.google.com/forum/#!category-topic/nexus/nexus-6/mIRwBP4Hx_Y%5B1-25%5D
Do you have a screen protector on your screen as well? I found out that for me tapping on the proximity sensor wakes up the screen with a bit of luck.
Click to expand...
Click to collapse
I do have a screen protector on but its no where close to the sensors/camera. This issue only occurs when I'm in CM12/12.1. I have the double tap screen wake feature turned off. I gotta press the power button twice and wait for a few seconds for it to work.

Related

help me please, i have a trouble with my proximity sensor

the proximity sensor not working right for me
when i take a call if i put my phone into my face the screen is off (this is ok) and if i put my phone away from my face the screen should goes back on but it is not. the screen is off for a long time until the people i call with is hang up the screen just on. some time the screen is off for a short time.
Has anyone had any issues with the proximity sensor on the Nexus doing the same thing?
please help me what should i do, now i can't hang up my phone or pick up my waiting call or adding the number etc. because the screen is off while i having a call
i have try to wipe my phone and flash my phone many times but it still the same
Strange. Try checking to see if the proximity infrared led is still flashing after it goes off. Check by starting a call and looking at your phone through a webcam. You should see the proximity light flashing. Then hold it up to your face so it goes off, then check it in the webcam again to see if the proximity light is still flashing.
There could be a hardware problem with the light not coming back on, or not being bright enough or something...
Thank you very much
so what did you do?how did you fix this becouse i have the same problem?

[Q] 2.3.4 screen issue on Nexus One

Hi there
I'm quite happy with my Nexus One... a very nice change from my old BlackJack 2. However, I have one issue.
When I get an incoming call, sometimes the screen won't wake up at all. Pressing the trackball, etc. does no good. I installed a program called noblock and now it's waking up after the call is over, but the other end has to hang up first.
This has to have something to do with the screen lock in relation to the proximity sensor or something. I'd really love it if I could just set the screen lock to manual, so I can press the power button to turn the screen off and on, getting rid of the slide to unlock screen entirely.
I tried a fix from an older thread to disable the proximity sensor, but it had no effect. It was adding a line (gsm.proximity.enable=false) to build.prop.
Can anyone give me a direction to go? Thanks!
i have some issues with turning my screen on sometimes, it will come on briefly and turn off with just the backlight for capacitive buttons on
2.3.4 ? Are you sure ?
It's some CM nightly ?

Screen not waking up after call ends or during call.

This started happening about two weeks ago. During a call when I pulled the phone away from my face in order to press the end call button, the screen did to wake up. I could not end the call. This has been happening quite regularly now. The screen simply does not turn on after or during a call. Even if the other person ends the call from his side, the screen on my phone does not start.
I was using the stable version of the official CM7 at that time so I flashed the rom again. Since that did not work, I did a clean installation of Mebitek's CM7 without restoring any backups. But I am still having the problem. I am now using the power button to end the call like a handicap person would.
I think something might be wrong with the proximity sensor or my battery. Since, I have absolutely no expertise of how the phone functions, I seek help from you guys. Please give me some suggestions.
try changing the proximity delay
Flash new rom.
dheeraj (dhlalit11) said:
try changing the proximity delay
Click to expand...
Click to collapse
Even i face the same issue, i have tried flashing many roms and even tried installing the Samsung official gingerbread firmware with the odin software.It is still the same, display does not wake up after the call. any solutions pls.....
AW: Screen not waking up after call ends or during call.
Do u use a screen protector? I heard some might cause problems with proximity sensor.
Screen protector and wakelock
Masrepus said:
Do u use a screen protector? I heard some might cause problems with proximity sensor.
Click to expand...
Click to collapse
I used to have this same problem. The problem seems to be a combination of the screen protector/case getting in the way of the ambient light sensor and therefore not allowing the phone to accurately measure ambient light, and the phone going into some sort of sleep mode. I usually wipe my ambient light sensor off, and adjust my silicone case to allow the light to come in, but the thing that solved the problem for me permenantly was running the small app called wakelock to keep the system from going into complete standby. I am sure that this solution affects battery life, but I still get 10-12 hours between charges which is enough for me.
This thread talks about a similar problem, and this is where I got the idea to try this fix for our problem: http://forum.xda-developers.com/showthread.php?t=1491223
rodjoo said:
No no no guys.. don't bother with reflashing and stuff, that's not the problem.. I had the same problem and I googled it for months until I've learned its a Samsung wifi hardware related problem and mostly Galaxy devices are affected. Something is wrong when phone goes in standby. It continues to work but you can't wake it and you have to reinsert battery to get it on again.
The solution is to install a tiny app called Wake Lock, it's there on market.. it keeps phone awake even when you lock screen. My phone doesn't shut off anymore and I can finally rely on it. I don't have to think anymore and check all the time if the phone is off and if I'm going to miss a call...
The alternative is to turn off wifi before you lock screen but I think that most of us need wifi on all the time to get mails and messages on time
Click to expand...
Click to collapse
Galaxy mini doesn't have ambient light sensor.
My mistake
yackovsky said:
Galaxy mini doesn't have ambient light sensor.
Click to expand...
Click to collapse
I am of course mistaken. It is the proximity sensor that is malfunctioning due to the screen protector and case.
dheeraj (dhlalit11) said:
try changing the proximity delay
Click to expand...
Click to collapse
Where to locate that setting?

Screen Stays Off When Receiving Calls

I have a 32GB Nexus 6 T-Mobile version with an AT&T sim. It's stock ROM LRX22C and not rooted.
When receiving phone calls sometimes the phone screen does not come on. I can hear the ringer and the phone vibrates, but the screen will not turn on. I have to push the power button, unlock the phone, and then answer the call. Other times the ringer doesn't ring, and the phone only vibrates, with the screen off also. I've already shut off Ambient Display as that was causing my phone to reboot and shut down.
Any other thoughts or solutions?
Only happened to me because glass screen protector was interfering with proximity sensor. Removed it and never happened again. Unsure if that is your problem...
Yeah I figured it has to do with the proximity sensor but I don't use a screen protector.
Anyone else with this issue?
Yea, I've had the same issue happening from time to time. Also stock and not rooted. I do have a glass screen protector, but always have and never had this problem before.
jeck77 said:
Yeah I figured it has to do with the proximity sensor but I don't use a screen protector.
Click to expand...
Click to collapse
This issue doesn't happen not only with tempered glass but also with normal screen guards too (sometimes). If you're not using screen protector, the I assume that there's some issue with proximity sensor

Screen stops responding during call

I've had this problem with 2 different roms now (PureNexus, Chroma) on a few kernels (stock, ElementalX) so I'm not sure whats causing it but I need a fix. In a call, many times the screen just stops responding. Sometimes I can turn the screen on/off using power button and its fixed. Other times nothing works and I have to do a hard reboot by holding down power key since nothing else works on screen.
This is on latest version of the rom/kernels. Any ideas?
When you say its stops responding, do you mean it goes dark and nothing displays on screen? Or that its on with everything displaying but tapping it does nothing?
Only when in contact with ears?
akholicc said:
When you say its stops responding, do you mean it goes dark and nothing displays on screen? Or that its on with everything displaying but tapping it does nothing?
Click to expand...
Click to collapse
Its on, touch doesn't do anything. The phone is working since volume keys bring up the UI but you can't do anything. Also proximity sensor works, it turns on/off as I bring near ear. I don't have a screen protector.
ECrispy said:
Its on, touch doesn't do anything. The phone is working since volume keys bring up the UI but you can't do anything. Also proximity sensor works, it turns on/off as I bring near ear. I don't have a screen protector.
Click to expand...
Click to collapse
I'm having a similar issue from the last month.. I'm on DP5
when i get a call most times the screen is off.
To answer the call i've to put on the screen, unlock the phone and then go to the heads up notification and choose answer there..
waiting for nougat final hoping it'll fix this.
Tried fiddling around with notifications importance setting.. it helped a little but then there was the annoying heads up showing along with the regular incoming call screen.
Sometimes (very rarely, has happened twice) the screen just remains black and will only work normally after a reboot.
Anybody have any suggestions?
I was having similar issues, also on the Developer Preview and I ended up noticing that the phone app was blocked from showing any notifications despite the fact that I never set it that way. I would hear the call ringing but would never see the screen to answer. Just changed that setting and everything was back to normal. Perhaps something is causing the phone app to fail to show notifications for you as well.

Categories

Resources