Database Develop

Cannot Send email without deleting account first!

I have an amazingly annoying problem whereby I set my email account up on my Kaiser and it works perfectly for a few days sending email, then all of a suddenly stops sending email, giving me the message about network coverage and checking your settings. The ONLY way I can fix it is delete the account from the phone, then recreate it again – using EXACTLY the same settings. Again the account will send email without a problem for a couple of days (using the SMTP server smtp.t-email.co.uk on T-Mobile in the UK) then fail again.
Has anyone come across this before as its driving me crackers now
Thanks

Same problem here...
That's funny, I thought it was just me. I have gotten really good at setting up my account again. I thought it was ROM specific, but have had it happen on other rom's. I use gmail which needs secure data connection. Do you use something else?

Oddly enough, I have both a gmail account set up (although I never use this to send email) and a pop3 email account from my ISP which is causing me all the problems!

Are you using an IMAP account by any chance?
I noticed I would have similar trouble with mine, and it happens if I try to delete a message or otherwise move one between folders.
The first time this happened I went the delete/readd account path as well, but the second time I managed to link it to the fact I had just deleted a message. I brought the message back from the trash can to where it was initially, and the account would sync again.
oops - just reread and noticed your problem was sending, mine was the whole send/receive process that would fail. Still leaving here in case it can lead to something...

So then, this has worked 100% for the past 9 days and now its happened again. I haven't changed anything on my phone. Do I have to delete the account and lose all my messages AGAIN!?

Do some searching -- this sounds like the email issue that Microsoft issued a fix for a few months back

I have saerched and found threads on several boards aabout this problem. none of which contain a solution!

Just to update...Flashed to a brand new ROM (NGY Professional 1.2), email has worked for 2 weeks and the problem has hit again - cannot send email until I delete the account!

Sounds like its fragile to stress and makes it hang on certain job making it loop working out the last string. I am not sure but perhaps sending is in que and it tries to look for deleted/moved data and wount proceed forward. However I would make a backup of my mail then delete all (in/out) then see if it picks up the pace. Then I would try to work it and see whats bugging it, by that I mean send/recieve, move/delete, quit/restart -> synch +++ Dropp a comment on youre observations, perhaps we/me/someone get a more clear image of youre issue and can solve/explain this issue.

Link to Windows Mobile 6.1 Hot Fix for Sending POP and IMAP E-mail
LDJ said:
I have saerched and found threads on several boards aabout this problem. none of which contain a solution!
Click to expand...
Click to collapse
Well you didn't search enough because the last time I replied to a thread about this problem I included a link to the download page. Open wide for the spoon feeding - Windows Mobile 6.1 Hot Fix for Sending POP and IMAP E-mail

Flying Kiwi said:
Well you didn't search enough because the last time I replied to a thread about this problem I included a link to the download page. Open wide for the spoon feeding - Windows Mobile 6.1 Hot Fix for Sending POP and IMAP E-mail
Click to expand...
Click to collapse
Thanks for the response (and sarcasm!), but it wont install - the phone just reboots during the attempted installation...

LDJ said:
Thanks for the response (and sarcasm!), but it wont install - the phone just reboots during the attempted installation...
Click to expand...
Click to collapse
It's annoying when it's a known issue and someone even prompts you so (burtcom). xda-dev is meant to be more of a self help forum so going over old ground is not good. The update worked with the UK WM 6.1 HTC ROM release (although hardly anything else did) so unless you're wanting to go back to the official ROM, you'll need to see what people in the thread related to the custom ROM you're using, have to say about it.
Good luck and I'll try not to be scarcastic next time if you take prompts to search for the answer because it's already been discussed, more seriously.

MY Exchange issue with all ROM's

I have been having with all the ROM's (and I have tried haykuro, JF, Rogers cyano, ramjet, virtudude etc. with the same error message 'cannot create the account, please try again later.'
Now, Moxier, RoadSync Beta and Touchdown all work just fine with the same inputs (SSL, exchange server name, user, passwd, domain etc.) I am giving the HTC mail app.
I Think the problem is ISA. My company uses ISA security.
All the 3rd party apps (Moxier, TD etc.) all support ISA, but I don't think the HTC mail app supports it.
Reason for this post is two-fold:
-I know there were/are others who are in the same boat, thought I'd at least pass this along
-Question is, the new Mytouch 3G announced clearly mentions Exchange support, so I am wondering how that can be since I have tried all variations/ROM's based on cupcake here already with no avail.
The only thing I haven't tried is the stock cupcake update which i don' think has Exchange? So does the MyTouch have a customized ROM or would ISA probably not work on MyTouch as well?
I am guessing the later?
KG

I think i know what is the issue, the account you are trying to create is Secured, and HTC mail client is not secured, and you will have the same issue with MyTouch 3G ,i tried it myself and i've got the same error (

kgdg said:
... the new Mytouch 3G announced clearly mentions Exchange support...
Click to expand...
Click to collapse
Where do you get this information? http://www.t-mobilemytouch.com/ does not mention Exchange support anywhere.

username issue
Hi,
Have a look at this Thread
There are some issues with the exchange client, it could also be your server setup, check out Brian's comments in the thread.
That might help.
Cheers,
Jon

Make certain you are on Exchange 2007, 03 has way too many issues w/mobile devices, 07 has many designs based around mobile.

About the Exchange thing:
I imagine they're using advertising speak to say that you can get your Exchang email - which is possible over IMAP (depending on your Exchange server settings, obviously).
From what I understand, Google won't allow the "with Google" tag on phones that include ActiveSync.
The MyTouch3G most definitely is "with Google". So it's probably the IMAP thing.

I think it is the ISA issue. I also have the same problem with the stock HTC activesync exchange software. ISA option is the only difference I notice between the stock HTC activesync and the 3rd party apps (touchdown, moxier, etc)

lancealtar said:
Where do you get this information? http://www.t-mobilemytouch.com/ does not mention Exchange support anywhere.
Click to expand...
Click to collapse
Here is where i saw it, under Communication, it says Exchange supported:
http://androidcommunity.com/wp-content/uploads/2009/06/t-mobile_mytouch_3g_fact-sheet_2.JPG

joners said:
Hi,
Have a look at this Thread
There are some issues with the exchange client, it could also be your server setup, check out Brian's comments in the thread.
That might help.
Cheers,
Jon
Click to expand...
Click to collapse
Jon, ya, i have tried everything on there....besides, i don't have a user/pwd issue, it just keeps saying 'Account cannot be created'.

ckrest said:
Make certain you are on Exchange 2007, 03 has way too many issues w/mobile devices, 07 has many designs based around mobile.
Click to expand...
Click to collapse
huh? this is not my decision to make. My company uses 2003, that's that. Dunno if/when they will upgrade to 2007, point was that 2003 works fine with Moxier, TD and Roadsync, that is all the other 3rd party apps work, only the HTC app doesn't work.

exchange contacts sync
Here is my issue with exchange. it sync all my contacts. after about a day, it comes back with 'client server conversion error' only way to fix it is to delete the account and start over. Any ideas on this one?

lancealtar said:
Where do you get this information? http://www.t-mobilemytouch.com/ does not mention Exchange support anywhere.
Click to expand...
Click to collapse
linked directly from this very link you posted:
http://www.informationweek.com/news/internet/google/showArticle.jhtml?articleID=218100660

where i work we use Zimbra which has an "exchange" server. It utterly fails on any HTC exchange support
touchdown works perfectly, iphone exchange works perfectly. Pre exchange works perfectly.
Right now this is the single biggest "fail" with android.

So anybody know if the Exchange s/w that comes with cupcake will do better than HTC's s/w? (i.e. will/does it have ISA access)?
It's too much work to try it out, would have to downgrade down to RC29->RC30->cupcake. And i would lose root?
I guess it would be too much to ask if someone on this board would be:
-running cupcake (stock)
-have an ISA exchange account to test with
*sigh*, this is literally the ONLY thing I hate about Android.
KG

kgdg said:
So anybody know if the Exchange s/w that comes with cupcake will do better than HTC's s/w? (i.e. will/does it have ISA access)?
It's too much work to try it out, would have to downgrade down to RC29->RC30->cupcake. And i would lose root?
I guess it would be too much to ask if someone on this board would be:
-running cupcake (stock)
-have an ISA exchange account to test with
*sigh*, this is literally the ONLY thing I hate about Android.
KG
Click to expand...
Click to collapse
there is zero support for exchange most official builds. the builds that do have it, use HTC's poor implementation.

mongofrye said:
Here is my issue with exchange. it sync all my contacts. after about a day, it comes back with 'client server conversion error' only way to fix it is to delete the account and start over. Any ideas on this one?
Click to expand...
Click to collapse
Here are some of my observations.
-JAC Hero - my HTC exchange works fine. Just can't seem to include original email in replies. I can't cut/paste either. No HTML.
**is this the same in Rogers builds?
-Dudes Rogers - wouldn't create account similar to you issue. Went back to hero.
JAC Hero - I reinstalled, but did not set up email durin begining phone setup. Later when configuring it would connect, show my folders, then fail to create account. I did a logcat and it is trying to delte an account that does not exist.
JAC Hero - reflashed and setup during phone setup and it works fine.
***anybody know the difference for HTC mail between Rogers and Hero??
I'd like to give Rogers a more solid try but need exchange.
-oldsk00lz

mongofrye said:
Here is my issue with exchange. it sync all my contacts. after about a day, it comes back with 'client server conversion error' only way to fix it is to delete the account and start over. Any ideas on this one?
Click to expand...
Click to collapse
I got the same issues that you have with contacts i have tried the ravenge rom, The dudes rom and they i end up with the same error client server conversation error, sometimes i get "error occurred on the computer running the exchange server" and the only way to get rid of it if to delete the account and try again i have 586 contacts... My colleague has a G1 and running any of the above mentioned Rom's he gets no errors he has 150 contacts.
It could be that its toooo many contacts for the sync to handle, i have created a new Exchange account imported my 586 contacts and i will let you know how it goes in a day.
I cant live without exchange!!!! and i don't fancy buying touchdown (even though it works really well)
help solving this issue will be higly appreciated

kgdg said:
So anybody know if the Exchange s/w that comes with cupcake will do better than HTC's s/w? (i.e. will/does it have ISA access)?
It's too much work to try it out, would have to downgrade down to RC29->RC30->cupcake. And i would lose root?
I guess it would be too much to ask if someone on this board would be:
-running cupcake (stock)
-have an ISA exchange account to test with
*sigh*, this is literally the ONLY thing I hate about Android.
KG
Click to expand...
Click to collapse
Then go get a Windows Mobile phone people are trying to help you, no need to be so impatient. Who can you really blame if it is a compatibility issue between Exchange 2003 and the app? HTC or your company for not keeping things up to date?
Also, I wouldn't say this thread belongs in Android development.

kicker1 said:
I got the same issues that you have with contacts i have tried the ravenge rom, The dudes rom and they i end up with the same error client server conversation error, sometimes i get "error occurred on the computer running the exchange server" and the only way to get rid of it if to delete the account and try again i have 586 contacts... My colleague has a G1 and running any of the above mentioned Rom's he gets no errors he has 150 contacts.
It could be that its toooo many contacts for the sync to handle, i have created a new Exchange account imported my 586 contacts and i will let you know how it goes in a day.
I cant live without exchange!!!! and i don't fancy buying touchdown (even though it works really well)
help solving this issue will be higly appreciated
Click to expand...
Click to collapse
NO luck with new exchange account and imported contacts help help help!!

kicker1 said:
NO luck with new exchange account and imported contacts help help help!!
Click to expand...
Click to collapse
I have the same problems... I have 138 contacts. I plan to back them up and strip there content down, like removing comments and contact images and see if that helps.

[Q] Exchange Account problem

Have had the Optimus 4X HD for a while, and are quite satisfied with it.
There is one issue, I haven't managed to solve.
When i create a Exchange account (Activesync) a Phone Administrator is also created, which blocks access to wifi, bluetooth, SD card and a whole list of other things, which more or less makes the phone useless as a business phone, for my part.
(Normaly a few things needs to be added in a Phone Administrator, byt I have newer seen such a list in any of my previous Android phones
Does anyone have a suggestion on how to get around this problem?
I've tested against both a Kerio mailserver and a MS Exchange server, but the same Phone Administrator is created. (It's like 3 screens long)
I'm using IMAP and other calender and contacts sync, as a workaround, but it's quite a hassle to not be able to sync everything directly in the Exchange account.
I can and have used ex. Roadsync, but since I have 2 servers i connect to, it's not the best solution.
I've asked LG, but no solution has come up yet.
Pls. help

It's a bug. And a very annoying one at that.
Sent from my LG-P880 using Tapatalk 2

I've got the same problem, but phone is a Canadian version (LG-P880G).

Delete the Exchange account and reset it again , just try to do it and tell us the result ..
After writing the email and password , click on next without any editing
Best regards,

Tried what you said and extra stuff, but it always took me to the add administrator screen.
1. Enter just email and password and keep pressing next
2. Enter email, password, and username
3. Enter all correct information and server
I also tried to call and email LG and their response was shocking! "We don't have that phone on our list of supported phones, we cannot help you"

Ahmmmmm .. ok, you have to install hotmail app from Google play..
Best regards,
Sent from my LG-P880 using xda app-developers app

It works now even though there is an Administrator. I went to the Wind store and they changed my sim card because it was really old.
I did a hard reset on my phone and added my exchange accounts. The administrators were added but they did not disable anything.

[Q] Problems syncing contacts and calendar from default Microsoft account

Hello,
When I first turn on my phone, I added my Microsoft account. Then it downloaded the contacts, calendar events and emails.
Later on I updated a contact and realized that it didn't sync to my phone. I tried doing it manually (keeping my finger on the account and taping Syncronize) but that didn't do it.
So I thought maybe something was wrong so I reset the phone to factory settings, add my Microsoft account and... ONLY 3 CONTACTS copied over. I wipe the phone a second time and I get the same result. Third try, all my contacts are back but still not syncing.
Then I see that the only checkbox available for syncing on my default account is email. So it doesn't seem to sync contacts and calendar (which is weird). So, to test it, I modify an even on my phone and wait. It was never copied over to outlook.com.
Why? Why can't I syng all three easily like it does on my Windows 8 computer?
Did this happen to any one else? What can I do about it?
Thanks

Haven't seen that happening before. Normalyl I would say that a hard reset should fix that problem but given that you already tried that it seems like a rather severe problem. Perhaps there is something wrong with your Outlook.com-Account. You might want to contact their support team?
What phone are you using?

StevieBallz said:
Haven't seen that happening before. Normalyl I would say that a hard reset should fix that problem but given that you already tried that it seems like a rather severe problem. Perhaps there is something wrong with your Outlook.com-Account. You might want to contact their support team?
What phone are you using?
Click to expand...
Click to collapse
I didn't think of that! I keep trying to debug the phone but yes it could be on the outlook.com side. I'll check that out. Thanks.
I did a test yesterday. I added a new even in my calendar and it did sync. But I modified a contact and that did not sync. Very strange...

StevieBallz said:
Haven't seen that happening before. Normalyl I would say that a hard reset should fix that problem but given that you already tried that it seems like a rather severe problem. Perhaps there is something wrong with your Outlook.com-Account. You might want to contact their support team?
What phone are you using?
Click to expand...
Click to collapse
Thank you so much for that tip! I got support from them and there was indeed a problem with my account itself which they fixed and now it works fine! :good:

Microsoft Account Question?

This might have been asked before, if so please pardon me. Long story short, The email that I created my Microsoft\live account has changed, the question is; how do I get my new account on my Windows Phone without having to do a hard reset and without loosing my apps, settings and so forth? Is this even possible or am I out of luck? Please advise. Thank you.

127
sinister1 said:
This might have been asked before, if so please pardon me. Long story short, The email that I created my Microsoft\live account has changed, the question is; how do I get my new account on my Windows Phone without having to do a hard reset and without loosing my apps, settings and so forth? Is this even possible or am I out of luck? Please advise. Thank you.
Click to expand...
Click to collapse
i had same problem however i was lucky only having the new wp8.1 phone for 2 days. so didnt have much on it so far... i had to hard reset.
next time you hard reset dont login with "Microsoft Account" login under "Other..." or "Advanced" with your hotmail email... becausae that "Microsoft account" is useless ****. it drains battery by constantly checking for new email. cause you only have one option which is " daily" at longest to check emails again. where on normal hotmail or google account you have " manual" check for emails.... and if you sign in using "Other..." or "Advanced..." with your hotmail account it will be same thing and you will be able to set "manual" "daily" "weekly" "1hour" so on... good luck bro ! back your stuff up to onedrive or something

That's what i was afraid of, I guess I will also have to sign up for a developers preview again with the new account and I will loose whatever games and or apps that I bought Why??????

There is only one way can change the default email id for the device without hard reset, through REGISTRY EDITOR.
Which is your device ?