USB driver problem, Event ID ( 6 ) in Source ( USBSTOR ) cannot be found. - Nexus One Q&A, Help & Troubleshooting

My Laptop running XP SP3 has an issue with the Nexus USB driver.
It worked great since Jan, but yesterday adb started getting disconnected sporadically. Now my laptop freezes every time I plug in the N1. The mouse gets stuck and it does not allow keystrokes either. The instant I unplug the phone it goes back to normal.
I sometimes get the device not recognized icon before it freezes.
Here is the system error from event viewer, it repeats.
Code:
The description for Event ID ( 6 ) in Source ( USBSTOR ) cannot be found. The local computer may not have the necessary registry information or message DLL files to display messages from a remote computer. You may be able to use the /AUXSOURCE= flag to retrieve this description; see Help and Support for details. The following information is part of the event: \Device\000000da.
What I have tried:
Disable/enable usb debugging
Restart the phone, Restart the PC
Using other USB ports
Deleting all the USB root hubs and restarting
Disabling USB debugging and plugging it in, still gets stuck
deleting the adb, composite, nexus devices using USBDeview
deleting the keys corresponding to the two vendor/device ids from teh registry, restart and the reinstall the driver.
Dont know if its related but I added the device IDs for the Droid-Incredible to the driver .inf and successfully used it two days ago.
Another change was the installation of XP SP3 a week ago.
I think the next step is to delete all the Nexus driver files and reinstall them...
Anyone else experience this?
updates:
Followed this and deleted all teh "unknown devices" under USB Controllers. Now the USB mass storage mode works, still gets stuck when I turn on usb debugging
Deleted all the non connected Google/Nexus devices under "Disk Drives" too. Next I connected the N1, it froze for a few seconds, showed both "new device" and "device error" icons...
works a few times.... then bluescreens.
still hangs, BSODs.... can hardly develop as my laptop spends most of the time restarting when I try.
Heres the text from the article that helped...in case it goes down.
To get rid of that unwanted driver, device, or service:
1) Open the “Start” menu and choose “Run…”
2) Type in “cmd” (without the quotes) and click “ok”.
3) At the cmd prompt, type in “set devmgr_show_nonpresent_devices=1″ (without the quotes) and press enter. (Note that nothing seems to happen–this is ok. We are actually setting an environment variable which is going to help us to see hidden devices)
4) On the next cmd prompt line, type in “devmgmt.msc” (without the quotes) and press enter. This will launch the Windows Device Manager Console.
5) In the Device Manager Console, from the “View” menu, select “Show Hidden Devices”.
Now, as you expand the different drivers and devices in device manager you will see not only the items that Windows currently detects as installed on your pc (these are the usual items displayed), but you will also see drivers, devices, and services which have been loaded in the past but were not uninstalled or are not currently started. You can find your offending device, right-click, and choose “uninstall” to remove it from the system completely.
Click to expand...
Click to collapse
Heres an official howto on installing the ADB driver.
http://developer.android.com/sdk/win-usb.html

I think it has something to do with XP SP3 that was isntalled recently.
Any more suggestions other than the ones I've tried above?
Going to try and get this 3 year old laptop replaced asap.

i'm 99.9% sure this is due to a bad usb cable.
Who would have thought!

Related

Unable to Sync Vista <> Kaiser via USB???

Folks, when I attach my Kaiser (MDA Vario III) to my laptop using Bluetooth, I can sync without a hitch... However, when I caonnect it via USB, I get the following: [see screenshot attached]
Any ideas? I can't fins any info on t'web?
Right... Had my Tytn (SPV M3100) replaced by Orange. This now does the EXACT same thing. Vista SP1, methinks...
Make sure you have the latest Windows Mobile Device Center installed and while your kaiser is plugged in run windows update and see if there are any driver updates available.
Try killing mobsync.exe in task manager (on the desktop pc). Then restart WMDC.
or plug in the usb, then open windows update and check for updates, it will detect it hasnt got the relivent drivers and downloadn them for you. normall its supposed to do it automatically if it doesnt find the drivers but for some reason it didnt work
Thanks sofar...
But I've tried all of the above.... To death. It works fine with my Athena & my Tytn, not with the Kaiser though...
I've been having the same problem. Thought it was one of the roms I had cooked initially but then I tried a few more roms (Duttys was one) and I still couldnt sync. Either on WMDC in Vista or ActiveSync on XP.
Now I think the USB is damaged - although it still charges fine. Bluetooth sync is fine too.
Now, i don't sync my device at work on my vista machine, but i can still connect to it.
None the less, I was looking at my windows update history and when i first installed the mobile center or whatever, i downloaded an update that is listed as failing to install in y windows update history.. so.. id ont know why it fails.. but yeah..
Had the same problem, but seems to be OK now.
I followed the help file in the Mobile device center -troubleshooting a cable connection. I post it her for reference. Don't know exactly what solved the issue (I hope permanently) but possibly the firewall ports?:
-----------------------
Check the device for relevant system messages and address any conditions affecting the connection.
Ensure that the device and the PC both have USB connections enabled:
In Control Panel set to Classic View, open Windows Mobile Device Center. Select the Allow USB connections check box.
In ActiveSync on your device, click Menu > Connections, then select the Synchronize all PCs using this connection check box.
Disconnect and reconnect the device.
Disconnect, restart, and reconnect the device.
Disconnect the device, restart the PC, then reconnect the device.
Do the following:
Disconnect the device.
Open the following ports for all programs in the PC firewall:
990: open inbound TCP port
999: open inbound TCP port
5678: open inbound TCP port
5679: open outbound UDP port
5721: open inbound TCP port
26675: open inbound TCP port
Reconnect the device.
Do the following:
Disconnect the device.
Disable the antivirus program.
Reconnect the device.
Do the following:
Disconnect the device.
Open Network Connections in Control Panel on the PC.
Right-click the local area connection created by Windows Mobile Device Center, then click Properties.
In This connection uses the following items, select every check box (to select all protocols).
Reconnect the device
fixed for me
I was having this problem. I'd also noticed that windows update was having problems installing a related update 'windows mobile remote adapter'.
Followed the advice in the help file re opening ports in the firewall. (FYI when adding a port just type the port number in the name field and in the port field).
It still wasn't working but when I did windows update after opening the ports it worked and is now connected.
Hope this helps
-------------------------
v1615 on Orange UK
ROMeOS.v4 07/27/08
radio 1.65.24.36
Try this, it worked for me.
Go to start<<settings<<connections tab. Then select the USB to PC icon. Uncheck enable advanced network functionality. Restart PPC and then try to re-sync.
I don't even know what enable advanced network functionality does. When unchecked, I see "connecting to host" everytime I cradle my Tilt. AND I never have sync problems, nor do I get the error message alluding to changes on the server and all changes will be lost.

Microsoft ActiveSync 4.5 issues with HTC Diamond

Have Windows XP SP3 and Microsoft ActiveSync 4.5 installed.
Problem is that the ActiveSync will not connect to the Diamond via USB. These are the symptoms on connecting the USB cable:-
1) The "Connect to PC" window pops up on the Diamond, asking whether I would like to ActiveSync (sync with Outlook) or Disk Drive.
2) I choose either one and Diamond pops a dialog to declare that the device is connected.
3) ActiveSync on my pc goes into a "connecting..." attempt, but eventually throws out a "ActiveSync cannot connect to the Windows Mobile powered device" msg.
4) Diamond goes back into its Today screen, nothing happens.
I have tried :
1) disabling/uninstalling my firewall
2) checking/unchecking the Start->Settings->Connection->USB to PC->
"Enable advance network functionality" checkbox
3) Microsoft ActiveSync 4.2
4) a fresh install of windows.
****while I was at this I did manage to get ActiveSync to respond/connect seemingly for a while, during which I recall she popped up a msg saying that since I don't have MS Outlook installed, if I do proceed I can't sync contacts etc. I clicked cancel thinking I should install MS Outlook first since I do want to sync contacts, and I never managed to see this msg again****
Sorry for the lengthy post, appreciate any responses/help from gurus; noob.
I had the same problem with u also at 1st than reinstall Microsoft ActiveSync 4.5
& tick Enable Advance network functionality
now ok liao
think u got to restart pc after u install Microsoft ActiveSync 4.5
Thanks but doesn't solve my problem, still.
Can I check what does you guys' Diamond show up as under Control Panel->System->Device Manager? If you look under Network Adaptors does it show up? Mine only shows up under Windows CE USB Devices->Pocket PC USB Sync. I recall that it should show up under Newwork Adaptors too?
forget to ask u did u install the prog for desktop which come with the cd?
harky said:
forget to ask u did u install the prog for desktop which come with the cd?
Click to expand...
Click to collapse
Sorry, what CD/program? I only have a Windows Mobile Interactive CD.
**********
Damn found those CDs. But after installing the Outlook 2007 Trial, still nothing happens. What program for desktop should I be installing? The other CD seems to only contain those like applications and should not affect me?
sorry i forget wrongly.. try to install again & restart ur pc.. see how.. maybe restart ur diamond also
same problem here also
epiphone said:
Have Windows XP SP3 and Microsoft ActiveSync 4.5 installed.
Problem is that the ActiveSync will not connect to the Diamond via USB. These are the symptoms on connecting the USB cable:-
1) The "Connect to PC" window pops up on the Diamond, asking whether I would like to ActiveSync (sync with Outlook) or Disk Drive.
2) I choose either one and Diamond pops a dialog to declare that the device is connected.
3) ActiveSync on my pc goes into a "connecting..." attempt, but eventually throws out a "ActiveSync cannot connect to the Windows Mobile powered device" msg.
4) Diamond goes back into its Today screen, nothing happens.
I have tried :
1) disabling/uninstalling my firewall
2) checking/unchecking the Start->Settings->Connection->USB to PC->
"Enable advance network functionality" checkbox
3) Microsoft ActiveSync 4.2
4) a fresh install of windows.
****while I was at this I did manage to get ActiveSync to respond/connect seemingly for a while, during which I recall she popped up a msg saying that since I don't have MS Outlook installed, if I do proceed I can't sync contacts etc. I clicked cancel thinking I should install MS Outlook first since I do want to sync contacts, and I never managed to see this msg again****
Sorry for the lengthy post, appreciate any responses/help from gurus; noob.
Click to expand...
Click to collapse
hello..i have the same problem..regardless of what i try it just wont sync..doesnt even
register ive connected my phone..installed..uninstalled..restarted the lot..so any ideas ?
i'm having similar problem. i'm using win xp sp2 and active sync 4.5. when i plugged my diamond to usb, the pc just showed "usb device not recognized" and it was recognized as "unknown device" in device manager.
i tried to uninstall the "unknown device" and reconnect diamond again. it worked but only once. after disconnect and reconnect again, it failed
i've tried using same cable and port for cruise and everything went smooth. dunno what it is...
replying back to my own thread.... i eventually managed to get it to work simply by changing the USB port I was using, not sure why at all.
I just got my diamond connected to my pc successfully. I simply used another usb cable.
Seems diamond is more sensitive to cable quality than other HTC devices.
HTC Diamond, problems with Windows Vista
I have so much problems syncing the Vista with the HTC Diamond. It took me one whole night and the program shows that it is halfway through the hotsync but nothing else happens. Uninstall and reinstall the Active sync programme on my Vista several times. Finally it works. The next day when I did a hotsync with my office computer nothing happens. After that when I got home Vista does not sync with my Diamond again. I do not know the problem is with Vista or my HTC Diamond... I wasted so much time troubleshooting..
I've found the solution. It had nothing to do with
Vista or with WMDC 6.1 it was a setting on my HTC S710. I removed the
following setting:
Step 1: Press Start
Step 2: Select settings
Step 3: Select (6) Connections
Step 4: Select (0) More
Step 5: Select (1) USB to PC
Changing the type of USB connection your device uses can help with problems
connecting ActiveSync.
Step 6: Disable the option - Enable advanced network functionality
Step 7: Press done 3 times
Step 8: Return to main screen.
Step 9: Uninstall unrecognized USB device in device manager (on PC)
Step 10: reboot Phone and reconnect
Hi, in my case it was the USB cable. I replaced the one I used for all my other WM devices before and now even the Diamond can connect.
Cheers,
Derek.
PS: problem and solution seen on both Vista and XP
Hotas said:
Hi, in my case it was the USB cable. I replaced the one I used for all my other WM devices before and now even the Diamond can connect.
Cheers,
Derek.
PS: problem and solution seen on both Vista and XP
Click to expand...
Click to collapse
Work for me too.
Tnx!
Hmm for those that tried and suddenly u got it once,but after that u disconnect and it disappear dont do anything extra!!!
Cos i got the same problem too! instead try to connect and remove it till u get it to sync again. It takes me the most 2 tries to get it to sync though..but if u try like maybe 5-6 times and it dont work..then i cant help sorry.
Btw i'm on Vista Home Premium 32 Bit.
This was what actually happened...i post this in another forum where people are having problems too.
"Hmm me having problems with syncing HTC diamond just now also. I'm on Vista Home Premium 32-Bit. I downloaded and installed the Window Mobile Device Centre(WMDC) 6.1 as they asked me to. WinXP its AutoSync 4.5. I connect and kind of expected this stupid syncing problems will happen to me like many others..zz.
I keep on trying to play with the checkbox in the USB to PC settings(To go there its Start>Settings>Connection Tab>USB To PC), people were saying if u uncheck the box it will sync already.But now my box is checked and it still can sync
Finally i got really fed up and piss..so i uninstall the stupid WMDC program totally without even plugging out the USB cable from my Diamond.Then i restart my pc, and i went to restore the USB to PC settings to ActiveSync with the tick in the checkbox. When Vista startup, i went for 1 last try haha...i just connect the diamond to my PC via the usb cable,and wow all the drivers start to install...and it sync LOL!!! And i go to control panel and was puzzled when WMDC was there even though i uninstalled it !!
And now its just sometimes i plugin it never detect but if i plug in and out ard 1-2times again it sync! I'm a happy man now"
snufkin said:
I just got my diamond connected to my pc successfully. I simply used another usb cable.
Seems diamond is more sensitive to cable quality than other HTC devices.
Click to expand...
Click to collapse
Yes - that's it.
I had the same problems - ActiveSync worked worser and worser - and last week no synchronisation was possible at all.
ActiveSync doesn't open or when it's opened - the PC-ActiveSync stayed grey...
Now - new Cable - not from HTC - and it works fine from the first time on
epiphone said:
Thanks but doesn't solve my problem, still.
Can I check what does you guys' Diamond show up as under Control Panel->System->Device Manager? If you look under Network Adaptors does it show up? Mine only shows up under Windows CE USB Devices->Pocket PC USB Sync. I recall that it should show up under Newwork Adaptors too?
Click to expand...
Click to collapse
I'm using XP SP3, ActiveSync 4.5.0 and it works fine. Of course after UNticking (disabling) the advanced network functionality. This advanced network functionality is designed for Vista, not for XP&ActiveSync.
Device manager:
In Device Manager I have the device listed with a separate entry directly from the root called "Windows CE USB Devices" and not under Network or other section. The driver provider is Microsoft and driver version is 4.0.4232.0 (06.10.2004). The driver file is wceusbsh.sys.
See the attached files.
I just don't remember from where I downloaded the driver, but for sure I did not used a CD/DVD delivered with Diamond.
issues synchronising
so i'm using activesync 4.5 with XP SP2 (i think) and i cant get my device to synchronise.
i connect it to the computer and it connects perfectly (i can explore the device and install files on it from my comp and all). It then starts trying to sync, however it never does. After an extended period of time it says "waiting for network" and then just stops synchronising - without actaully syncing any of my files! on the device it says "the server could not be reached. This could be caused by temporary network conditions" as the result and gives a support code of 0x80072EFF. it reports nothing ever synced.
It syncs with another computer in the house nicely -the comp is however ancient and we are getting rid of it! I'm sure its just a setting but i cant find it! Anyone?
Cheers guys!
Issue solved!
Not to worry i found the issue!
if this happens to anyone else this is the fix i found
"Fellow frustrated users I have worked out this issue. What happens is if you restore your computer or change files or link to another computer, Activesync creates multiple datasets on the device which must confuse the program.
With the phone disconnected from the computer, open Programs, ActiveSync, Menu, Options. If you use the scroll down bar, you will find all the datasets. I deleted all the datasets and let ActiveSync create a fresh connection."

[Q] Can't connect my Captivate through USB anymore

Hi everyone,
I'm having issues connecting my Samsung Captivate to my computer. For about a week, it worked fine, I was able to transfer files to my phone but recently I noticed that the "USB connected" notification is not showing on the phone when plugged in to the computer.
Now, when I plug in my phone to the computer it just charges but doesn't comunicate with my computer. A friend of mine bought the same phone right after I did and he gets the "USB connected" connected when he plugs in his.
I tried using his USB cable but again, the phone is not recognized by Windows nor the phone detects it is connected to the computer. I've tried installing several USB drivers that I've come across on several forums, but nothing. I even downloaded and updated Kies to the latest version, but still nothing.
My phone is unlocked and NOT rooted, and I'm using Windows 7 x64. I've set the USB Settings to Mass Storage, even to Ask on Connection, but it doesn't ask anything when I connect the phone to a USB on my computer.
Sometimes Windows knows there is a device connected but says it couldn't recognize it.
I already did a factory reset, but the issue was not solved. I've tried connecting it to other computers, but still hasn't been able to connect my phone correctly.
What could it be?
Thanks!
Hmm. You have Mass Storage selected and up-to-date USB drivers. Try selecting USB-Debugging and Stay Awake in the Development option of your phone. If that doesn't fix it, then I have a few other ideas.
Make sure the usb door is completely open, it should click into place, some users have reported this solves their usb issues.
I did what you told me, but still my phone ain't recognized by Windows nor my phone is aware that it has been conected to a computer
What other ideas do you have in mind?
catire said:
Make sure the usb door is completely open, it should click into place, some users have reported this solves their usb issues.
Click to expand...
Click to collapse
I'm sure usb door is completely opened
Have you tried using a different USB outlet on your computer? I had this same issue when I plugged my phone up using the USB outlet on the front of my computer then when I tried the one on the back of my computer it worked just fine.
Are you running a launcher app? I use launcher pro and can't connect until I change back to the default launcher with home switcher and launch it.
jgchaval said:
I did what you told me, but still my phone ain't recognized by Windows nor my phone is aware that it has been conected to a computer
What other ideas do you have in mind?
Click to expand...
Click to collapse
First off, think back. If it worked for a week and then suddenly stopped, what changed? Maybe you updated something on Windows or changed something on your phone. There's a reason it just stopped.
You can try using a free program called USBDeview.
It might do the trick for you and help you install the correct drivers. I'm thinking you no longer have them.
1. Download USBDeview (link is above)
2. Plug your phone in and open the program. Find all the HTC drivers-delete them
3. Unplug your phone and plug it back in
4. The correct drivers should install automatically
You can also try updating the drivers manually.
Galaxy S drivers (These are for ADB, but will work fine)
1. Click the Start Menu on your computer and right click "Computer"
2. Choose "Manage" --> it will ask you to continue --> "Device Manager"
3. Plug you phone in and look for it to pop up, probably under Portable Devices
4. Right click --> "Properties" --> "Update Driver" --> "Browse" --> "Let Me Pick" --> and navigate to the location you extracted the drivers to.
This is most likely a driver issue. I doubt your phone is messed up. You'll get it eventually. I also had a hard time getting my Captivate to connect. After uninstalling and reinstalling my drivers (more than once) it finally worked. One last thing, for now. When you uninstall drivers, also make sure you don't have any installed under your program list. As in, Control Panel --> Uninstall a program. Good luck!
climber1872000 said:
Have you tried using a different USB outlet on your computer? I had this same issue when I plugged my phone up using the USB outlet on the front of my computer then when I tried the one on the back of my computer it worked just fine.
Click to expand...
Click to collapse
A friend of mine, who bought the same phone on the same day as I did, plugged in his phone on my computer using my cable to the same port my phone was connected, and he did get the "USB Connected" notification on his phone
govgeek said:
Are you running a launcher app? I use launcher pro and can't connect until I change back to the default launcher with home switcher and launch it.
Click to expand...
Click to collapse
No, i'm using the default launcher that comes with the Captivate
jgchaval said:
Hi everyone,
I'm having issues connecting my Samsung Captivate to my computer. For about a week, it worked fine, I was able to transfer files to my phone but recently I noticed that the "USB connected" notification is not showing on the phone when plugged in to the computer.
Now, when I plug in my phone to the computer it just charges but doesn't comunicate with my computer. A friend of mine bought the same phone right after I did and he gets the "USB connected" connected when he plugs in his.
I tried using his USB cable but again, the phone is not recognized by Windows nor the phone detects it is connected to the computer. I've tried installing several USB drivers that I've come across on several forums, but nothing. I even downloaded and updated Kies to the latest version, but still nothing.
My phone is unlocked and NOT rooted, and I'm using Windows 7 x64. I've set the USB Settings to Mass Storage, even to Ask on Connection, but it doesn't ask anything when I connect the phone to a USB on my computer.
Sometimes Windows knows there is a device connected but says it couldn't recognize it.
I already did a factory reset, but the issue was not solved. I've tried connecting it to other computers, but still hasn't been able to connect my phone correctly.
What could it be?
Thanks!
Click to expand...
Click to collapse
I just did the new AT&T update and mine is now having this problem. I have to manually go into manage applications > usb settings > mass storage to get it to work now
a.n said:
First off, think back. If it worked for a week and then suddenly stopped, what changed? Maybe you updated something on Windows or changed something on your phone. There's a reason it just stopped.
You can try using a free program called USBDeview.
It might do the trick for you and help you install the correct drivers. I'm thinking you no longer have them.
1. Download USBDeview (link is above)
2. Plug your phone in and open the program. Find all the HTC drivers-delete them
3. Unplug your phone and plug it back in
4. The correct drivers should install automatically
You can also try updating the drivers manually.
Galaxy S drivers (These are for ADB, but will work fine)
1. Click the Start Menu on your computer and right click "Computer"
2. Choose "Manage" --> it will ask you to continue --> "Device Manager"
3. Plug you phone in and look for it to pop up, probably under Portable Devices
4. Right click --> "Properties" --> "Update Driver" --> "Browse" --> "Let Me Pick" --> and navigate to the location you extracted the drivers to.
This is most likely a driver issue. I doubt your phone is messed up. You'll get it eventually. I also had a hard time getting my Captivate to connect. After uninstalling and reinstalling my drivers (more than once) it finally worked. One last thing, for now. When you uninstall drivers, also make sure you don't have any installed under your program list. As in, Control Panel --> Uninstall a program. Good luck!
Click to expand...
Click to collapse
I did all that yesterday, but the device ain't listed in the USBDeview nor it shows up in the Device Manager
did you finally fix this problem? because I'm having the same issue here
Same here. It was working fine, I could connect to Kies, transfer music in Media mode and see both sd drives in Mass Storage mode. Then I rooted today and now I get nothing. In anything but Kies mode I get the Windows Bong of Recognition, but still not visible in Explorer. Also, my Home screen stays active instead of switching to the USB animation like it did before. I know this can't be a consequence of rooting the phone, can it?
EDIT: More weirdness, with the phone connected in Mass Storage mode if I look at My Computer in Explorer there are 2 extra drives showing, but they are greyed out and when I click on either of them it asks me to insert a card as the drive is empty. WTF???
UPDATE: I unrooted and managed to get my USB connection back to working. It is still a bit flaky as I sometimes have to disconnect/reconnect several times before it works, but at least it now works although it sometimes loses sync in the middle of transferring a file. Can't imagine why simply rooting the phone would cause the loss of USB connectivity. I am going to reroot and see if it occurs again.
OK, a rerooted the phone and this problem is now back. I have no problem connecting while in debugging mode. I installed OCD (non-Market apps mod) and when I turn off debugging and connect I get the Windows bong and see the USB icon in the Notification bar, but the MTP screen never comes up and I can't see the phone in Explorer (Mass Storage mode) or in WMP (Media mode). Kies can;t see it in that mode, either. I really don't want to have to unroot every time I want to look at the phone contents. Any ideas? PLEASE!
I'm having a similar problem - I installed the Perception ROM and immediately afterwards I can't see the USB connection at all from my PC or my Mac. The USB icon on the phone does not come up either.
I'm trying to get my hands on a different cable - but the weird thing is when I plug the USB into my computer the phone starts charging for like half a second and then stops.
This is really annoying. I tried changing the rom to Cognition 3.02 but that didn't change anything.
There are a few topics on this here on the forum - I would recommend the following:
How are you rooting your phones? Nobody has said exactly how they are doing this. Are you using recommended rooting methods? Or are you using some app found on the market?
Make sure you have USB De-Bugging is turned on.
Make sure you have it listed as ask on connection.
For those who can see the drives in Windows...
Plug in your phone and then pull down your notification bar and click on the USB connected message. It will give you an option there to mount your SDCard(s) to Windows allowing you to transfer files.
Kies is junk - I'd recommend uninstalling it as it seems to cause more issues then it solves.
Use the drivers I have posted in the Q&A section (these are the ones that are linked in Design Gears Odin 1 Click Back to Stock post btw) - but I would try and COMPLETELY removing the pre-existing drivers before installing the new ones.
Make sure the USB Cable is plugged into the back USB port that is directly on your motherboard - this will ensure it's not a computer/hardware related issue.
I know of one user who had to go through his computer and manually remove all remnants of other drivers. I have my phone connected to both a Windows XP 32bit and a Windows 764bit systems and have been lucky to not have any USB issues.
If none of that works - I'd suggest taking it to your nearest AT&T/Rodgers shop and see if they can get the phone to connect (make sure it's back to stock!). If not they should warranty replace the device.
avgjoegeek said:
There are a few topics on this here on the forum - I would recommend the following:
How are you rooting your phones? Nobody has said exactly how they are doing this. Are you using recommended rooting methods? Or are you using some app found on the market?
Make sure you have USB De-Bugging is turned on.
Make sure you have it listed as ask on connection.
For those who can see the drives in Windows...
Plug in your phone and then pull down your notification bar and click on the USB connected message. It will give you an option there to mount your SDCard(s) to Windows allowing you to transfer files.
Kies is junk - I'd recommend uninstalling it as it seems to cause more issues then it solves.
Use the drivers I have posted in the Q&A section (these are the ones that are linked in Design Gears Odin 1 Click Back to Stock post btw) - but I would try and COMPLETELY removing the pre-existing drivers before installing the new ones.
Make sure the USB Cable is plugged into the back USB port that is directly on your motherboard - this will ensure it's not a computer/hardware related issue.
I know of one user who had to go through his computer and manually remove all remnants of other drivers. I have my phone connected to both a Windows XP 32bit and a Windows 764bit systems and have been lucky to not have any USB issues.
If none of that works - I'd suggest taking it to your nearest AT&T/Rodgers shop and see if they can get the phone to connect (make sure it's back to stock!). If not they should warranty replace the device.
Click to expand...
Click to collapse
This isn't my first rodeo... But to answer your questions:
I used the rooting method posted in XDA forums - the one-click rooting.
I've used the drivers included in the xda-forum. Not the kies software.
The only thing that changed was the loading of a new custom rom. The cable works (confirmed on my friend's phone). I can't get odin to restore back to stock because I can't get the computer to recognize the phone in either normal or in download mode. I've restored to stock using the jh7 in the stickied q&a thread
I don't think it's a hardware issue either - I think it's software-based. I'm going to try to take it to an at&t store today at lunch to see what they say.
I also have that problem only I noticed it when I cleared the dalvik cache. It messed up the auto rotate so it was always sideways and now I have no connectivity to the PC. Let me know how ATT treats you.
greeto4 said:
I also have that problem only I noticed it when I cleared the dalvik cache. It messed up the auto rotate so it was always sideways and now I have no connectivity to the PC. Let me know how ATT treats you.
Click to expand...
Click to collapse
What rom are you on

[Q] windows phone appearing on computer taskbar

This just started happening. Don't know if it is because of a computer win7 update or a lumia 925 wp 8.1 update.
When I plug phone into computer usb port, which I generally only do for charging the phone, I now get a tab in taskbar for "windows phone" from "devices and printers". Have tried going to the window's 'general settings" and changed 'when device connects to this computer" to "do nothing" but it still pops up. Really, it wants me to install a 'windows phone for desktop' app for transfering files, syncing files, etc. I have no interest in this.
Anyone know how I can get this to stop appearing on my computer taskbar?
apricoto said:
This just started happening. Don't know if it is because of a computer win7 update or a lumia 925 wp 8.1 update.
When I plug phone into computer usb port, which I generally only do for charging the phone, I now get a tab in taskbar for "windows phone" from "devices and printers". Have tried going to the window's 'general settings" and changed 'when device connects to this computer" to "do nothing" but it still pops up. Really, it wants me to install a 'windows phone for desktop' app for transfering files, syncing files, etc. I have no interest in this.
Anyone know how I can get this to stop appearing on my computer taskbar?
Click to expand...
Click to collapse
This happens whenever you connect your device the first few times. The remedy was to install the app, but you can uninstall the drivers and switch the drivers off of auto install.
Are you suggesting that after a few times (it has happened more than 10 times), it will give up and stop?
What do you mean "uninstall the drivers"? For Windows phone on the computer? Will this mean that I will no longer access the phone through 3rd party file manager, which is how I had been doing it before and without the current nagging to install a MS app.
I seem to have figured it out myself. Control panel>autoplay. unchecked box at top for having everything autoplay, and at bottom, for windows phone, set to "take no action". I had already done this several times in the Windows Phone window, but apparently it meant nothing.

[Q] USB Debugging not working, Memo Pad ME170C (K017)

It seems no matter what I do I can't get the popup to show to authorize my computer on the device. The device shows up just fine in adb but is unauthorized and I can't authorize it due to never receiving the popup. I'm using Windows 8.1 which is where I prefer to do my development but I actually installed linux and set up my environment there just to see if I could at least authorize the device but still couldnt get the popup there either!
Here's a complete list of what I have tried. They arn't in accurate order, i've listed them generally as I remember doing them...
1. First off i just let windows detect the device and install the driver. The device showed up in device manager as Asus Android Composite ADB Interface
2. I'm using Android Studio. I made sure everything was up to date. ADB Version 1.0.32, Android Studio itself fully updated and everything up to date according to SDK Manager.
3. Looked to Asus for a specific driver but there is no driver for this specific model.
4. Tried Google USB drivers. Had to force install
5. Tried Asus Android ADB Interface and Asus Android Composite ADB Interface drivers I found online. Had to force install.
6. Tried Asus PC Link hoping it would install the correct drivers automatically.
7. Rebooted pc and device many times as well as toggling usb debugging, revoking usb authorizations and switching between MTP and PTP. All of these were done in just about every possible combination with every driver I have tried.
After all of the above the device continued to either show offline or unauthorized. All these drivers seemed to work as the device was picked up by adb, but no authorization dialog on device.
8. All of the above was done under Windows 8.1 so at this point I said screw it and installed linux just to see if I could at least get the authorization popup to show. I Installed Android Studio under linux and performed all the necessary steps. To cut a long story short I did pretty much the same as I did in Windows minus messing around with drivers. Again under linux I could get the device to show but either as offline or with no permissions and still no authorization dialog.
9. I don't know much about linux, so had the help of a couple of kind guys on irc who walked me through some other things which im not entirely sure what they were.....something like adding android rules and registering usb devices manually with their PID and VID. lsusb seemed to show the device just fine.
10. Evntually gave up on linux as I hadn't made any progress at all and I was just getting the same problems as with windows 8.1. So at this point I went back to Windows.
11. Went back to the Asus site and grabbed a an adb driver for a simalar device (differnt model of the memo pad 7). I had a look in the inf file for this driver and found that my model was actually in there and got excited. Windows wouldn't let me install because of the file being corrupt or possibly being tampered with, so I disabled driver signature enforcement and windows happily installed them. This was something new as they were the first drivers that installed niceley since the very first one windows automatically installed. I'm satisfied now that I actually have the right drivers due to my model actually being in the inf file and the device is now being picked up consistently by adb. When it is picked up as offline all I need to do is toggle usb debugging and it gets picked up again as unauthorized...but still....
NO AUTHORIZATION DIALOG ON THE DEVICE....ARGGGHHHHHH!
Also I should mention, while doing this I also tried with a Lenovo device as I went through each step of trying to get the Asus to work and I had the same problem with the Lenovo. No authorization dialog. But how is this possible? 2 devices, multiple usb cables, 7 usb ports, Windows and Linux, Multiple drivers for each device etc etc.
I'm at the end of my tether here. I have been at this for about a week solid now and I am no closer to finding out the problem. Surely it can't be 2 problematic devices? But It can't be both Windows and Linux? Are all my USB ports broken? Are all the 5 USB cables I used (Official asus, official lenovo, official htc and 2 generic cables) damaged?
The only similarities here are that The pc remains the same and both devices are kitkat 4.4.2.
Please help!
EDIT: I now have 5 devices here. The Asus Memo Pad 7 ME170C, Lenovo 3500-f, Archos Gamepad, HTC Desire HD and a crappy chinese tablet off ebay (Allwinner A13). The latter 3 are running older versions of android that don't have the whitelisting feature and all show up with their serial numbers ABCDWHATEVER Device when running adb devices but as soon as I run android studio they go offline. The Asus and Lenovo show as ABCDWHATEVER Unauthorized (still not getting the authorization dialog on these two devices) and also go offline when running android studio.
Ok, it looks like i simply cannot access any android device on this PC. I can't even browse the files on the device in windows as the window just locks up and the top green progress bar runs and gradually gets slower then never completes. I'm gonna make a new post on another forum about this since it no longer seems device specific.

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