Phone deletes contacts and I don't know why - G1 Q&A, Help & Troubleshooting

I just got a G1 and I enter my contacts onto it, and yet, it seems to delete them seemingly at random. I checked online, and all those contacts appear there, but they're not on the phone where I put them. I'm not sure how to get them to appear back onto my phone without it trying to delete them again. This is pretty frustrating stuff, and I'm close to just selling the darn phone back and getting a Windows Mobile phone (which I know doesn't have this problem). Does anyone know how to stop this from happening?

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help! broken screen...need to get contacts off.

ok so my screen broke without dropping my phone or falling or anything...but thats beside the point. the week before my phone started ****ing up and was super slow and started freezing all the time. i had to reset it about 10 times a day. so i would just get someone to guide me to copy them to my sim but....i dont know if it will freeze or work so i cant really do that. so is there anyway to just pull the contacts off the phone. and would it be better to do on vista or xp? i know i could just replace the screen and take it back...if im extra carefull.....but i think i might be able to just swap it and i would like to save the 70 bucks if i can. any suggestions? this sucks so bad....from tilt back to razr.....i just need my numbers really though. any help is appreciated!
well if u can still see using your screen u can jsut backup your contacts using pim, if not why not just sync if to your computer?
well.....my screen is kinda broken....thus the title of the thread. could i just sync it with outlook or do i need to do anything on the phone to actually sync it? would that pull all of them off onto outlook or when you sync does it just pull all your contacts off the computer onto the phone? ......sorry for the newb sync question....dont really use outlook that much
Download MyMobiler, http://www.mtux.com/ it should show what your screen should be showing and you don't have to do anything on you phone to use it, well on most roms depends on security settings if its stuck saying installing press the key next to the green call button. (i think). Then use Pimbackup can you can control the phone through mymobiler

having major problems with my tilt

stock rom and everything, just no bloatware.
this morning it worked perfect, about 2 hours later is all retarted.
1)the backlight is dim and doesnt get as bright as its supposed to unless i plug it in
2)when i slide the phone open the screen doesnt flip the other way
3)getting multiple "cannot execute" errors of clocknot.exe, repllog.exe, calnot.exe. these pop up and i have to click OK 20+ times and less than a minute later they came back on again. actually now i cant even get them to go away.
4)i left my phone alone for a while after realizing something was wrong with it and when i came back to it was just constantly vibrating, i dont know for how long but it killed 60% of my battery.
software i installed is just your basic stuff, tomtom, touchflo cube, htc touch dialer and touch today setup, htc home customizer and battery status and i think thats pretty much it.
anybody have any idea on what might have happened? like i said, the phone worked perfect this morning. i put it down, went a swim, came back and it wasnt working right so i did a soft reset and it didnt fix anything. i put it back down, took a nap, came back and it was vibrating and then i did another soft reset and thats when i got all the error messages. so i did another soft reset and still doesnt want to work.
wait, now for some reason it seems to be OK after another soft reset. I DONT GET IT.
so now i received and sent a text message and then closed the phone, it locked and turned the screen off. i then put it on the charged and the screen wouldnt turn back on now matter what button i pushed. but the lights on top blinked and when i opened it the keyboard lit up. so once again....another soft reset
you probably should hard reset your phone. but be aware that it will erase evrything on ur phone and return it back the way it was, so backup ur info
Yes, I second that. Make sure to back up your data before hard-resetting, though, as you will lose it all (contacts, files, everything).
To hard reset the phone, press and hold the two soft keys (buttons on the front that have a dash on them; next to the send and end buttons) while pushing the stylus into the reset hole in the bottom. If you do it correctly, a white screen will come up asking you if you want to do this, and just follow the steps until it is finished.
Please post back and tell us the result.
opgadgets said:
Yes, I second that. Make sure to back up your data before hard-resetting, though, as you will lose it all (contacts, files, everything).QUOTE]
Use the latest version of "SPB backup" to backup all data before you hard reset and you restore the all applications after a hard reset or even a ROM Upgrade.
P.S: I don't work for SPB... I just like the software
Click to expand...
Click to collapse
Don't just back everything up as you may just re-introduce the problem on restore!
Back up your contacts and volotile data only (sync it with Outlook if you use it).
Hard reset and then install 1 app/util at a time and test the device each time to check stability.
Hang on a second...
Before you hard-reset...
Open your favorite file explorer application (I use GSFinder, but the default WM6 File Explorer should be fine), and browse to the Storage Card folder. If there's more than one, keep reading.
I store lots of applications on the microSD card itself, and I often take the card out of the Tilt, and put it into a card reader for faster file transfer. Sometimes, this results in the Tilt thinking I have multiple microSD cards when I put it back in. I haven't quite nailed down what causes this (I haven't searched, either, the answer might be on XDA-dev somewhere).
The end result is, the Tilt is looking for stuff that isn't in the /Storage Card folder. Instead, the phone recognizes the card as /Storage Card2 or /Storage Card3.
I have run into the EXACT same problem you've got, with the same errors. Every time, I've been able to correct it by removing the physical card, and then deleting all the /Storage Card (1,2,3) folders that are still on the phone.
After you do that, just insert the card again, and it will be recognized as simply /Storage Card without any numbers after it. Now the applications will work properly, as WM6 will be looking at the right folders.
ok sorry, havent been back on. phone was working great until last night and then it started acting up again. after multiple soft resets it started working fine again this morning.
there is only one storage card listed so thats not my problem but thank you for the idea.
looks like ill just take any stuff of the phone i want when i get home and do a hard reset. do they replace these phones for software issues with a stock ROM?
happened again, should i try to see if they will replace the phone?
anyone know if i need to call to do that or do i need to go to a certified at&t place?
If you are using the Stock ROM and have performed a hard reset and it still has problems then return it under warranty.
tjs98gt said:
happened again, should i try to see if they will replace the phone?
anyone know if i need to call to do that or do i need to go to a certified at&t place?
Click to expand...
Click to collapse
There are no more certified ATT places around here, everything is by phone and mail. If it is still under warranty thats what I would do if you are unsure of it's long term condition.
i am still stock ROM. it locked up on me again yesterday and i did a hard reset. hopefully it wont happen again. i dont feel like customizing my phone from scratch yet again

Tilt very very unresponsive today.

Its not letting me receive any calls. Because by the time I press "Accept" it becomes unresponsive for like a couple of mins and the call has already ended.
Its taking forever to load any apps too. It takes forever to open the Programs folder or the Settings folder. Everything takes like a min on the phone now.
I don't know what has caused this. It was working fine yesterday. I haven't installed any new apps either.
I have the HTC stock ROM downloaded from this website. I've had it installed for a few months now without a problem.
Can someone please help me in understanding whats causing this?
I've restarted the phone a few times now. The boot time is around 15 mins for some reason. It stays at the Window Mobile 6 screen for 15 mins before starting up.
Hard reset anyone?
Is that the only solution?
I'm sick of this and slowing turning anti-windows.
Some times things need to be refreshed. Don't be scared, it will be ok.
ashoooo said:
Is that the only solution?
I'm sick of this and slowing turning anti-windows.
Click to expand...
Click to collapse
I know the feeling
Somebody please explain to us that this slowness/unresponsiveness is unique for the TYTN II?! Should I expect the same from a HTC Touch or a Samsung?
ashoooo said:
Its not letting me receive any calls. Because by the time I press "Accept" it becomes unresponsive for like a couple of mins and the call has already ended.
Its taking forever to load any apps too. It takes forever to open the Programs folder or the Settings folder. Everything takes like a min on the phone now.
I don't know what has caused this. It was working fine yesterday. I haven't installed any new apps either.
I have the HTC stock ROM downloaded from this website. I've had it installed for a few months now without a problem.
Can someone please help me in understanding whats causing this?
Click to expand...
Click to collapse
Have you, by chance, been experimenting with network folders? I saw something similar with the file explorer, after I had connected to a network drive at home. It was trying to reconnect while I was away from the home network.
You should expect it from any electronic device like this. Maybe not 100% of the time and not 100% of them, but things like this do happen. There are too many things trying to live in harmony and not step on each others feet for there to never be a problem.
Do a hard reset and see what happens. If it doesn't solve your problem then it's time to look into a warranty claim. If you can use the phone, just backup your numbers and then reset. It's really easy and doesn't take much time to get things back to normal.
Have you, by chance, been experimenting with network folders? I saw something similar with the file explorer, after I had connected to a network drive at home. It was trying to reconnect while I was away from the home network.
Click to expand...
Click to collapse
I didn't touch any of the system folders. In fact, nothing was done to the phone since yesterday except send/receive phone calls and play Solitaire.
If you don't reset it then don't complain.
Click to expand...
Click to collapse
I've done this (hard reset) before and I have every right to complain. Not trying to be a troll, but sometimes I feel I should've bought an iP***e instead.
Right now I'm trying to take a backup of my files on the Storage card, but Total Commander is unresponsive (trying to copy 5 files for the past 30 mins).
I know I'll eventually hard reset this thing, but I'm just pissed right now.
So you don't think people have to hard reset their iphones? I laugh in your general direction.
If you can't make or receive calls, send or receive text messages, or access email or the web
Check the cell signal indicator in the status bar at the top of the screen. If there are no bars, or if it says "No service," try moving to a different location. If you're indoors, try going outdoors or moving closer to a window.
Check to make sure you’re in an area with network coverage. Go to your carrier's website to see network coverage areas.
Make sure airplane mode isn't on. From the Home screen choose Settings, then turn Airplane Mode off.
If that doesn't work, turn airplane mode on, wait 15 seconds, then turn airplane mode off again.
Make sure to include an area code for every phone number in your contacts list that you use to send or receive text messages.
If that doesn't work, turn iPhone off and turn it on again. Press and hold the Sleep/Wake button on top of iPhone for a few seconds until a red slider appears, then slide the slider. Then press and hold the Sleep/Wake button until the Apple logo appears.
Note: If you enter the SIM PIN incorrectly three times, you may need to contact your carrier for a Personal Unlocking Key (PUK) to enable your SIM card again.
If that doesn't work, there may be an issue with your wireless service. Call your carrier or go to your carrier's website.
If that doesn't work, restore the iPhone software. See this document or see "Updating and Restoring iPhone Software" in the iPhone User's Guide.
Click to expand...
Click to collapse
So you don't think people have to hard reset their iphones? I laugh in your general direction.
Click to expand...
Click to collapse
Come on now. You know what I meant. I wasn't trying to imply that at all. I was just venting. Sorry if it offended anyone.
is it possible that its just having trouble reading the sd card (if you have one?) maybe the file system is becoming corrupt on the card and its constantly trying to read it?..
is it possible that its just having trouble reading the sd card (if you have one?) maybe the file system is becoming corrupt on the card and its constantly trying to read it?..
Click to expand...
Click to collapse
I thought about this. I tried using the phone without the SD card. But the behavious was the same. Currently I'm hard resetting it
So how did it go?
Just finished hard resetting it. The phone works now. Fortunately I had an export of my contacts in an XML file (using a .NET utility that I wrote.) Unfortunately, I haven't written the import part of the utility yet
The phone works, but my docs and pics are gone. The SD card works fine. Thanks for your help guys.
Outlook works nice for backing up contacts and there is also a program you run from your phone that does the same thing. I think it's PIM backup
use cleartemp from now on to clear unneeded items on every start up
it is pim back up
its the BEST
ChumleyEX said:
Outlook works nice for backing up contacts and there is also a program you run from your phone that does the same thing. I think it's PIM backup
Click to expand...
Click to collapse
jahrami said:
use cleartemp from now on to clear unneeded items on every start up
Click to expand...
Click to collapse
More junk to cause this sort of problem.

can't install apps

i just got my htc tilt yesterday. everything was fine, i even got a hang of it. i started downloading apps by simiply putting it in a applications folder and installin it when i click it from my device. however, once i installed a customizer for the home screen, my phone kept restarting itself without barely making it to the home screen everytime. i tried many things then had to hard reset the device. once i did so, everything went into orginal settings except for the fact that the folder is no longer there where i drag applications by sync. i dont know what to do.
can someone help me?? how will i be able to send plugs ins to my device...no matter what folder i put it under, it doesnt show up on device!!
i really have no idea what you are talking about. you need more details all you said was you installed something and your device screwed up and you don't have to copy a cab to your applications folder it can be run from anywhere

[Q] Big crash today, all contacts, settings, unprovoked.

So this morning when i got up to get to work, i looked at my SGS, checked the gold prices app, stuck it in my pocket, then went to work.
at about 3pm i took out my phone to fiddle with it for a bit, and it was at the initial setup screen, the series of promts you get when you first switch on the phone after unboxing it... i skipped through and found that all my settings were gone, and all my contacts were gone, except for the stock crap that comes with the simcard.. my history was gone, but some of my SMS's had survived.
None of the applications were gone however the menus had been re-arranged, and several of the apps froze immidiately when they were opened; it seems all settings within the applications have been erased as well.
The applications that did not open, i deleted then re-installed from the market, and the fresh downloads seem to work.
I have managed to scrape ~15 contacts from the few sms's that are in the history, but this is well short of the ~400 i have lost. I would be able to get more back if i could sync it with facebook, which isnt working (says "sync is down"). I stupidly dont have anything backed up on my computer, and an old (januaryish) backup of my contacts on my dads computer i couldnt find the file for.. (probably deleted). The reason i didnt do a backup is because i didnt expect this to happen, i dont mod the phone or do any dodgey downloading that would cause such a crash.
I have no definate idea what could have caused this, as the phone was running totally without issue for ages, and had no major setting changes or application installs for weeks before today. I know it happened today, because in the morning i checked the goldprices app, which worked fine, and after the crash that was one of the applications that didnt work. Meaning it happened between 9am and 3pm. During this whole time the phone was in my pocket, it had no impacts, and i was not near any machinery that might emit strong heat/magnetic fields all day. My only suspiction, is that i was given an iphone for the day, which i stuck in the same pocket.. and maybe the added magnetic field / radio signal could have stuffed the SGS up.
This really is a bad thing for me, so if anyone has any ideas on how i could get my contacts back i would definately appreciate it.. I thought about putting in a complaint to samsung but ive known for a while that they dont care about their own customers..
hey bro which rom where u using??
they should automatically sync with google, unless you unchecked the option.
check under settings options in contacts and see if there is a way to restore them, i know there is but its been so long since i have been on a stock samsung rom i cant remember...
Hi mate, i flashed a kernel to it weeks ago and thats about it, thisi s what it says in settings/about phone
firmware version: 2.2
baseband version: i9000DTJP3
kernel version: 2.6.32.9 [email protected] #22
build number: FROYO.DTJP5
cheers
I need to bump this up because this has happened to me AGAIN
This time there was no iphone, the phone coincodentally was sitting in front of me and i watched it reset itself, when it booted up it was in the initial setup screen, after which i got force close errors for facebook and gmail.
It appears this time that my contacts and messages and apps, and data, and settings... did not get lost, however MOST of the applications, including the stock ones and autostart ones, give Force close errors, including the force close errors i get on startup from the stock gmail app and the facebook for android app.
last time i did not remedy this, i scavenged what data i could, and deleted/re-downloaded the applications that didnt work, note; this didnt work for all of them.
I cant however delete the stock gmail app and i would rather treat the source of this issue than its symptoms.
Have already tried: factory reset/data wipe from CWM recovery boot
cache partition wipe
fix permissions
went to attatch it to kies to see if updating the firmware would work, but clicking 'update' i get a strange error in a non-english language, and the update does not perform.
Although now i cant even get it to connect to kies..

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