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Hello all,
I have a TyTN II, bought in Switzerland, with a Swiss/French ROM.
Yesturday I had the brilliant idea to upgrade to WM6.1. Bad idea.
Before doing so, I made a full backup using Sprite Backup 5.1, thinking that I would get the best out of WM6.1 with all my current data.
The upgrade to WM6.1 went perfect. When I switched it back on, everything was OK. So I decided to perform a restore using the Sprite software, to get back all my data. During the process I recieve a warning message telling me that the the phone and operating system are not the same as on the backup...oups! I decide to ignore the message and press continue. Sprite does his thing, and the phone restarts. Only problem, it won't go past the HTC welcome logo...
I hard reset it. Start looking around on forums, and for some reason that today I can0t remember, I waste 25$ on the Sprite Backup 6.2 software. I try, but nothing works.
I write an email to Sprite explaining my problem, and here is the answer I get:
Hi guys,
I just bought your newest Sprite Backup product hoping that this would help, but it doesn't look so.
My issue is the following:
I have a HTC TyTN II that was running under WM 6.0 until now. Today I decided to upgrade to the WM 6.1 version. Prior to doing so I made a backup using the Sprite Backup software provided with my phone (on a HTC CD).
The backup went perfect. So I did the WM upgrade, and my phone configured perfect. I tried to restore the information from the backup to my phone. I first received a warning message telling me that this wasn't the phone or the WM version that I was using to create the backup. I thought that I should anyways have a try.
My phone performed the restore, but then wouldn't work. Only the HTC logo appeared and then it froze. Looking at some forums, I saw that a Hard Reset of the phone was advised, so I did it.
After this, still looking around forums i saw that people were talking about the fact that the new Sprite Backup software has this feature about retro compatibility with previous ROM versions. I thought that this would be the solution.
I bought the software and I'm desperately trying to restore the information. The only thing I get is the following error message:
"The selected backup file was created using a different version of Sprite Backup (5.1.0, Build 1449) and is incompatible with your current version (6.2.2, Build 2280)."
Guys, any help will be greatly appreciated, I had some important information on this backup and I would be extremely grateful if you could help me out to solve my problem.
Thank you in advance.
Best regards,
Ostap
Tama McCallum 23/07/2008 1:30:38 p.m.
Dear Ostap,
Thank you for contacting Sprite Software. Unfortunately Sprite Backup itself is not backwards compatible, so to restore your 5.1 backup file, you need to use Sprite Backup 5.1.
To restore please follow these steps;
a) Hard reset your device
b) Place the attached .CAB file onto your device
c) Open the .CAB file using File Explorer
d) Open Sprite Backup
e) Go into Options> Switch to Advanced Mode
f) Go into Options> Restore Options and select Enable Device Upgrade mode
g) Go back to the main menu and choose your desired backup file to be restored
h) Continue with the restoration ignoring any prompts that may arise
If you encounter any errors, please send me the resulting BackupLog.txt file created in the \Temp\Log folder on your device.
Best regards,
Tama McCallum
Sprite Software
Unfortunatly her suggestion does not work.
So I start going around the web again, and I find this site, that seems the most efficient and proffesional. I really hope that you will be able to help me out.
Just to finish, and to keep focus, what I really need is ONLY the contact information from my backup/old ROM. Is there a way to extract this information from the file on my PC, or revert back to my old ROM and be sure that the restore will work?
Thank you very much in advance.
Best regards,
Ostap
Look into Flashing from your SD card, and then see if you can find the 6.0 rom is the kaiser wiki. (you should be able to get to all of this through the links in my signature. If you can get back to 6.0 and use the backup I would then try syncing with outlook to backup your contact info. Then flash back to 6.1, sync again and then enjoy 6.1.
Edit: first, hard reset.
Then try this (extracted from the Sprite Backup 6.2.2. helpfile):
"Upgrade Mode
Sprite Backup uses different Restore modes depending on the change in device or Operating System.
To set Upgrade Mode Options follow the instructions below:
From the Sprite Backup main screen, select 'Options'.
From the 'Options' screen, select 'Restore'.
From the 'Restore Options' screen, select 'Upgrade'.
Enable/Disable the settings you require.
Press 'OK' to save the settings or 'Cancel' from the menu.
The 'Help' menu item displays this Help file.
Personal Data: Use this option to restore your personal data across different devices or ROM versions. This option will exclude everything except ‘My Documents’ contacts / calendars / tasks / call logs."
When I upgraded (also with a Swiss/French HTC ROM), I could backup all my personal data and then had to manually update my settings and reinstall my programs.
I hope this helps, good luck.
anoano said:
Try this (extracted from the Sprite Backup 6.2.2. helpfile):
"Upgrade Mode
Sprite Backup uses different Restore modes depending on the change in device or Operating System.
To set Upgrade Mode Options follow the instructions below:
From the Sprite Backup main screen, select 'Options'.
From the 'Options' screen, select 'Restore'.
From the 'Restore Options' screen, select 'Upgrade'.
Enable/Disable the settings you require.
Press 'OK' to save the settings or 'Cancel' from the menu.
The 'Help' menu item displays this Help file.
Personal Data: Use this option to restore Your personal data across different devices or ROM versions. This option will exclude everything except ‘My Documents’ contacts / calendars / tasks / call logs."
When I upgraded (also with a Swiss/French HTC ROM), I could backup all my personal data and then had to manually update my settings and reinstall my programs.
I hope this helps, good luck.
Click to expand...
Click to collapse
Um, dude, he can't get into his phone..
Only problem, it won't go past the HTC welcome logo...
Click to expand...
Click to collapse
anoano said:
Edit: first, hard reset.
Then try this (extracted from the Sprite Backup 6.2.2. helpfile):
"Upgrade Mode
Sprite Backup uses different Restore modes depending on the change in device or Operating System.
To set Upgrade Mode Options follow the instructions below:
From the Sprite Backup main screen, select 'Options'.
From the 'Options' screen, select 'Restore'.
From the 'Restore Options' screen, select 'Upgrade'.
Enable/Disable the settings you require.
Press 'OK' to save the settings or 'Cancel' from the menu.
The 'Help' menu item displays this Help file.
Personal Data: Use this option to restore your personal data across different devices or ROM versions. This option will exclude everything except ‘My Documents’ contacts / calendars / tasks / call logs."
When I upgraded (also with a Swiss/French HTC ROM), I could backup all my personal data and then had to manually update my settings and reinstall my programs.
I hope this helps, good luck.
Click to expand...
Click to collapse
Thanks anoano
Sounded great, but unfortunatly nothing happened... I've tried this for a few times already.
ChumleyEX:
The problem is that I don't synchronize with Outlook. I use Outlook with my business phone, so the only place I had my contacts was the HTC and now the Backup I can't use.
As a last resort I will indeed follow your instructions about flashing and putting a 6.0 ROM and trying to restore from there.
Before we get there, do you guys have any other ideas?
Thanks!
The contacts are stored in pim.vol located in the root of your device. Try to either restore that file or extract it on your computer and copy it to your phone (if your phone is still stuck at the HTC logo you'll have to hard reset first, of course).
If WM won't let you overwrite your old pim.vol, try this trick (quoted from another post):
try to delete poutlook.lnk from the windows\startup folder
softreset
connect pda to your pc
rename pim.vol to pim2.vol
restore your pim.vol
immediately perform a soft reset
Click to expand...
Click to collapse
This could work, provided the data layout of pim.vol hasn't changed in WM6.1.
Edit: You could also try to restore the personal data and then do as the Sprite lady told you, send her the log file. Perhaps they can work it out.
I had a similar problem to the OP. Turned out I'd restored the old Windows folder which of course doesn't work as it's a new version of Windows that came wit the new ROM image. So theanswer was to go reflash the new ROM, restart the restore, check that everything is checked to be restored except the Windows folder. It worked....
pudifoot:
GREAT!!! It worked, just the way the other post describes! It's perfect!
Thank you soooo much to all of you!
Take care.
Ostap
I'm glad it worked out for you!
For future backup and restore of your personal data you might want to check out PIM Backup.
Can't Recover PIM.VOL after hard reset !
Hi ... I have a similar problem.
I hard reset my phone and I saved PIM.VOL, now I'm trying to copy it over, successfuly, but after a soft reset the file reverts to it's new values ... (from a 5mb backup file to a 300kb blank file)
I don't know what to do ... tried safe more, total commander, waiting 60 seconds before reset, resetting imedietly after copy, SPB Backup (restore works but no contacts)
PLEASE HELP !!!
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Okay ! found what the problem was !, I installed hebrew support before restoring the contacts, it must have changed the format.
Thanks everybody, love this forum !
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Dammit ! I restored the contacts first, then installed the hebrew support and guess what, it all went to hell in a hand basket.
After the hebrew gets installed all the contacts and apointments just disapear !
Well ... what now ? heh ...
I have the same problem as the poster of this thread! But I cant get it to hard reset
I can't get a reset to work. I have nothing vital on the phone. Everything is backed up on SD. I just need a hard reset so I can load everything back manually. My PC doesn't even recognize through usb! Any help would be greatly appreciated!
Not sure how to flash from SD but I already have the link to origonal rom saved to PC. Guess I could look into that, but a hard reset would be TONS easier!
rednekvolfan said:
I can't get a reset to work. I have nothing vital on the phone. Everything is backed up on SD. I just need a hard reset so I can load everything back manually. My PC doesn't even recognize through usb! Any help would be greatly appreciated!
Not sure how to flash from SD but I already have the link to origonal rom saved to PC. Guess I could look into that, but a hard reset would be TONS easier!
Click to expand...
Click to collapse
Perform a soft reset with stylus, when the screen goes blank hold the camera button until a multi colored screen comes up and then reflash
I know this doesn't help much, but this is why you need to have a backup of the back - making sure it works. Even when you switch from a new rom, more likely you will have to rebuild it from scratch.. (Trust me, I know). It is a pain but in the long run once the rom is built to your prefence, sycing with exchange it a breese and no data is lost.
Your best bet is to take your device into the dealer, tech shop and have them revert back to the rom you were using.
It is always important to write this stuff down ahead of time before flashing..
Good Luck/
Tvos
Ok so this morning I go to backup my phone since I haven't done it in 4 months. I open up the Sprite Backup program and set it to back up the phone. It restarts the phone (as usual) and begins the backup process on startup. Then, when it finishes, it restarts again but it won't boot up. It goes to a white error screen that says something along the lines of "A program with an unsigned cab has been installed" or something like that and says to "press the SEND button to reset the phone or any other button to cancel. This operation will delete all of your personal data and reset the phone to factory settings."
Uh-oh, I thought... So I hit another button because I don't want to lose all of my personal data. It stayed on the white AT&T screen with the R, G, and D numbers on the bottom right corner.
After resetting and taking out the battery and resetting again, nothing changed. So I popped the microSD card into my computer to see if SpriteBackup actually finished backing up the system. Hey! It was there, about 62MB in size and it was a whole file (no corruption), with today's date and the time that I backed it up. So I said, alright, let me just turn on the phone, press the SEND button to reset it, and then just restore the Backup file with SpriteBackup. I did it and it restored it, but after rebooting, the initial configuration screen for the phone kicks in again (the one that comes up when you first buy the phone) and it reinstalls the "stock" programs and settings.
Almost everything is back to normal, except:
I'm missing some contacts that I've added within the past 3 months.
I'm missing some text/MMS messages since May 19th...
In the "Remove Programs" windows, there are only 5 programs installed, the ones that come stock with the phone.
Does anyone know a solution? Or if there's a way to transfer my contacts/messages out of the SpriteBackup file to my computer, i might as well just wipe my phone clean, install an updated rom, and start from scratch.
All I need are all my contacts and my messages. Does anyone know where they are located?
Thanks in advance..
I have my backups on another PC so I can't give you step by step indications looking at the screen. If your backup was successful, I see two options:
1) on device: open Sprite Backup, select restore, on the backup selection screen check the folders you want to restore ("email", "personal databases" …) and restore
2) on PC with full Sprite Backup version: copy the backup file to the PC, open it on the PC with Sprite Explorer, select the folders/files to restore (I think contacts/appointments/tasks are under "Database/pim.vol" and text/MMS maybe under a "mail" folder). Good luck.
lost password
Hi Frieadz,
is there any way to bypass sprite backup .exe password if yes then please let me know :
plz send reply me on : [email protected]
Many THX
regds,
vikas
India.
Out of the box, Sprite Bkup LOOP!
Hello,
First time user for Sprite Backup!
I tried to do a "Sprite Backup" to a 2 GB miniSD card, with "600 MB" FREE space on card, from ATT WM 6.1 on Kaiser loaded from "factory"" ROM and Radio.....loaded with Sprite Backup. Not an added software.
When asked to confirm placement of backup to SD card and Sprite will restart / reboot , YES OR NO I ticked YES.... Kaiser turned off.. Back on to ATT white splash screen ...Than....Windows Mobile Splash Screen (the GREEN one for WM6.1) . . . than shuts it off again.... turned back on ATT Splash screen than WM Green Screen... than shut off again....than on and off and off and on. I have to remove the battery to stop the LOOP!
SO now I can NOT get to WM, nor connect with ActiveSinc, nor do an Update, nor re-flash to original ROM from miniSD, nor work with Mitty.exe...
I either have the "Loop de Loop" or I can Camera plus ON/ off to Tri-screen with USB on screen.... but no re-flash ECT.....
I had a FULL battery with charger plugged in charging the Kaiser, so there was NO power interruption or power loss. And I did not have any time to interrupt the Sprite Backup.
Please HELP me restore my Kaiser, I am is desperate need of this for work....
PS I can not access the Kaiser to SEE what the Sprite Backup version it is in the ATT Ce 05.5.2.1620 (Build 18.125.0.4.2)
Rom 1.57.502.2 (with ATT Factory Upgrade to 6.1....
ALL FACTORY ATT ROM and Radio installed.
I didn't take Note of the Sprite version BEFORE the "Loop de Loop" happened.. Sorry I don't know the factory installed version?
FIXED!
Somehow with KAISERUNLOCKER dot exe ? But the prgm only made 2 out of the 3 steps so I didn't think it worked .... UNTIL....
I could Hard reset than run Att/Cingluar WWE updated ROM and everything worked. HOOOO RAH!
Sprite support didn't reply even after 5 DAYS!
Not even a "sorry to hear you are having problems"... ETC
So I wouldn't buy from them...... Buy and use at your own risk!
Hope that HELPS someone!
Later.....
Right... I need to put a file on my internal SD card..
Can someone please tell me how to access the Internal SD card? Thank you!
Connect your phone via USB then select to connect as an internal storage.
Or if it want Kies go to options, and chnge setting there.
If you are not rooted, open My Files or Astro and you are in the internal SD card. Drop the file in a folder if you need to or just loose.
If you are rooted, open Root Explorer and open the sdcard directory. Then do the same as above
Sent from my GT-I9000 using XDA Premium App
adam1460 said:
Right... I need to put a file on my internal SD card..
Can someone please tell me how to access the Internal SD card? Thank you!
Click to expand...
Click to collapse
Lol, ok first off go to settings/wireless and network/usb settings and select mass storage. Then on your PC go to my computer, connect the phone via USB, on your phone you'll see a green android and a button under it that says "Connect storage to PC", tap it and the android turns orange, you're now connected. Open up the phone's internal SD in "my computer" when it's displayed.
Copy your file to the phone and when your done tap the "Disconnect storage from PC" button, the android will turn green again, hit the back button on your phone and unplug from your PC. All done.
Okay - But I need to put an update.zip file onto my phone. Which folder does it go into?
adam1460 said:
Okay - But I need to put an update.zip file onto my phone. Which folder does it go into?
Click to expand...
Click to collapse
In the internal SD root directory. That is not in a sub folder...just in /sdcard.
Sent from my GT-I9000 using XDA Premium App
adam1460 said:
Okay - But I need to put an update.zip file onto my phone. Which folder does it go into?
Click to expand...
Click to collapse
Just put it into the SD card as is, don't open any folders, if you have file extensions set to hidden on your PC it should just be "update", if there are files on your PC with extensions, such as .exe or .jpeg etc then it will be called "update.zip", the same applies to when it's on your SD, it should only end in .zip if everything else has an extension too.
What are you planning to flash? And do you know how to do it?
It helps if you give people an idea of what you're trying to do when you ask for assistance.
DMD9 said:
Just put it into the SD card as is, don't open any folders, if you have file extensions set to hidden on your PC it should just be "update", if there are files on your PC with extensions, such as .exe or .jpeg etc then it will be called "update.zip", the same applies to when it's on your SD, it should only end in .zip if everything else has an extension too.
What are you planning to flash? And do you know how to do it?
It helps if you give people an idea of what you're trying to do when you ask for assistance.
Click to expand...
Click to collapse
I'm really sorry for not being specific.
Basically, I'm waiting for my phone which should be back tomorrow, so I can flash this theme:
http://forum.xda-developers.com/showthread.php?t=1037176
Marcus gave me a link to ROMKitchen and I cooked up my own rom!
I read the instructions, telling me to flash stock JVB which I have downloaded, a custom kernel which I have also downloaded and I have received instructions from Marcus telling me to install the theme via clockworkmod.
I'd really, really appreciate me if you gave me a step by step guide on how to install it
adam1460 said:
I'm really sorry for not being specific.
Basically, I'm waiting for my phone which should be back tomorrow, so I can flash this theme:
http://forum.xda-developers.com/showthread.php?t=1037176
Marcus gave me a link to ROMKitchen and I cooked up my own rom!
I read the instructions, telling me to flash stock JVB which I have downloaded, a custom kernel which I have also downloaded and I have received instructions from Marcus telling me to install the theme via clockworkmod.
I'd really, really appreciate me if you gave me a step by step guide on how to install it
Click to expand...
Click to collapse
You want to know how to flash the theme with CWM right?
Ok, do you know how to get into recovery mode?
Hold Volume up + Home + Power button all at the same time, as soon as the black and white Samsung screen appears let go of the Power button while still holding Volume up + Home. Keep holding until recovery screen appears.
See the pic attached.
Use the Volume buttons to scroll up and down through the available options, and the Power button to select the one you want.
First thing you want to do is select the Backup and Restore option.
Make a Backup before you go any further.
Once the Backup is complete scroll to Install zip from sdcard, press the power button, you will be asked if you are sure you want to Install the update, scroll down a bit to confirm that you want to install and press the Power button again. The update will begin installing, once it's done you'll need to choose the reboot option, do so by using the Power button.
Your theme should now be installed.
I read through some of the thread in the link you posted, seems like some people had problems with it, so if your phone starts acting funny ask Marcus or some of the guys who had issues and resolved them, they will be in a much better position to guide you step by step if it causes problems.
Best thing you could do is to read up on flashing, roms, and kernels before trying them, there's a wealth of info already posted here, patience and research are better than a bricked phone.
Hope that helps and good luck
DMD9 said:
You want to know how to flash the theme with CWM right?
Ok, do you know how to get into recovery mode?
Hold Volume up + Home + Power button all at the same time, as soon as the black and white Samsung screen appears let go of the Power button while still holding Volume up + Home. Keep holding until recovery screen appears.
See the pic attached.
Use the Volume buttons to scroll up and down through the available options, and the Power button to select the one you want.
First thing you want to do is select the Backup and Restore option.
Make a Backup before you go any further.
Once the Backup is complete scroll to Install zip from sdcard, press the power button, you will be asked if you are sure you want to Install the update, scroll down a bit to confirm that you want to install and press the Power button again. The update will begin installing, once it's done you'll need to choose the reboot option, do so by using the Power button.
Your theme should now be installed.
I read through some of the thread in the link you posted, seems like some people had problems with it, so if your phone starts acting funny ask Marcus or some of the guys who had issues and resolved them, they will be in a much better position to guide you step by step if it causes problems.
Best thing you could do is to read up on flashing, roms, and kernels before trying them, there's a wealth of info already posted here, patience and research are better than a bricked phone.
Hope that helps and good luck
Click to expand...
Click to collapse
Thank you very very much
So basically this happened to me. I was experimenting random reboots and made a hard reset in order to see if this fix the issue. Everything seems normal, bnut after I registered my google account the Backup assistant shows and try to connect to server but then came this messages "Network unavailable, please contact Verizon customer support for assistance". I cancel the message and the the Setup Accounts screen shows up, I click on "done adding accounts" then next and then another message appears "Sorry! The application My Accounts (process com.motorola.setup) has stopped unexpectly, please try again" and then I can do nothing, this screens continue showing. I pressed the haptic buttons and nothing happened. I can't go to home screen or even phone configurations. The only things that my phone can do right now y receive sms and calls. What can I do???? PLease help!!!!
use the mic to get online download an app when U do it will prompt U to allow it to install while ur doing that also allow debuggin n anything else u might need to get it to use adb.
after that use pete's motorola root tool to restore the system apps n root.
reboot n ur done
Thanks. I try to do that. I download the Droid Original System file and wheh I click on restore my/system app button, this message shows:
ERROR: /restore/ backup doesn't exist or is incomplete!
These files must be downloaded and saved to your computer in a /restore/ subfolder
Do you know where I should put this restore subfolder?
e-drian said:
Thanks. I try to do that. I download the Droid Original System file and wheh I click on restore my/system app button, this message shows:
ERROR: /restore/ backup doesn't exist or is incomplete!
These files must be downloaded and saved to your computer in a /restore/ subfolder
Do you know where I should put this restore subfolder?
Click to expand...
Click to collapse
Were u able to SOlve this issue
if yes please guide
as i am also facing the same problem
I downloaded http://forum.xda-developers.com/showthread.php?t=1326542
and already put it on the root of my sd card now idk what to do next ): Can someone please explain to me what to do this is my first time
Are you rooted???? If so download quick boot to get into recovery. Please read up on how to get it on the phone. Go to the first page and read it all. Don't mess up the phone if you don't know what to do.
Sent from my VS910 4G using Tapatalk
yes i am rooted
Number one, there is no need to post multiple threads. Number one it's irritating, number two, it's irritating. Number three, it doesn't help you get answers faster.
When you download the rom, it needs to go into your external sd card. Depending what you have your default download path set up as, you may need to change it. You will have to clear defaults, and when you download it will ask you the path, you will need to modify it to go to the external card, you can find the proper extension by using a file explorer.
Next you will reboot to recovery, wipe dalvik, wipe cache part, go to install zip, click yes, it will install. Reboot. winner winner chicken dinner.
im sorry its just that it gets really fusturating /: i used the program to boot into recovery and it loads but goes to a white screen for not even a second then it jsut stays in a black screen /: Then i have to turn it off then back on and it works fine but its just that