Hi,
I have had my Touch Diamond2 about a year but today (or maybe in the past day or so) I have started having an issue with SMTP outgoing mail. Incoming seems to work fine but outgoing I get a "System Administrator" message instantly with the following.
554 5.7.1 <[email protected]> Recipient address rejected: Access denied
It does not matter what email address I send to, this has just started happening.
Is it an issue with my phone or have Orange UK done something at their end or the server, I am on the Orange UK network, using smtp.orange.net as I have done for the past year?
All other internet browsing seems fine as well as incoming mail.
The phone is using the latest WM6.5 EU rom standard from the HTC site.
Cheers,
I would try to delete the account and set it up from scratch again.
Did you re-verify that your SMTP is still correct?
Thanks for the input.
It seems now you have to authenticate on the SMTP server with an Orange email account even when on the Orange network. No idea why thats suddenly happened as the phone has been fine for the past 14 months!
Cheers,
Mike
Related
Well my ISP is claiming that they will not support DirectPush even though they have SP2 installed. They claim that since Cingular or any US provider has not rolled out MSFP they do not have to support it.
Because I am having the problem in that I cannot set my email for DirectPush its keeps defaulting to SMS...
I upgraded my 8125 to the new Qtek ROM and am using direct push on Cingular. It won't work with an AT&T wireless "blue" SIM because the public IP address changes often tho....
sleuth is the direct push "waking" device to tell you you have an email. If you get an email whil it is on standby I mean. also what device do u have?
LAter; Lew
nope I can live with it though since I don't normally have email set to alarm. Is yours an 8125? Maybe this is hardware specific.
damn.... I may have to take that back. My 8125 just buzzed me as I was typing that last post!!! Perhaps it wasn't in standby yet though (I have a 3 minute delay) I'm going in for more research on this now.
edit: Research complete. The bug is there. Must've not been in standby mode when the above message came in.
Well I confirmed it, my ISP is full of ****. I signed up for a 4smartphone account and guess what, DirectPush works just fine (on Cingular) ... no SMS just the way its supposed to. They must have something wrong on their end
We are using Cingular in the US and have direct push working. The push technology works over HTTP/HTTPS if they don't support that technology then no one would ever be able to surf the internet.
I am on ATT BLue and it works with no issues getting msgs that is via push.
i'm on cingular and push e-mail works, but 4smartphone has been quite slow recently
Thanks everyone... actually I just found out that Sprint released a ROM update that includes PUSH email... so hopefully my ISP will fix their problem
Joe
I bought the T-Mobile Wing as an upgrade from my MDA last week. I have my small issues with it but I'll save that for another post. What I'm inquiring about right now is about how my phone, and my wife's Dash are having problems sending/receiving emails from our home accounts via our Cox.net accounts. We didn't encounter this problem with me on my MDA running WM5 or prior to her upgrade to WM6. Of course I called T-Mobile and asked them about it. It was as confusing to them as it was to me. Sending/receiving email via Yahoo works flawlessly. Am I the only one having this problem?
This is a bone-stock T-Mobile Wing........for now
Something about communicating via COX just doesnt sit well with me ..
I know I know. I left the door wide open. I'm in the Navy, I know how it works.
ahah! sailor.
Cox email on Wing
pickpocket said:
I bought the T-Mobile Wing as an upgrade from my MDA last week. I have my small issues with it but I'll save that for another post. What I'm inquiring about right now is about how my phone, and my wife's Dash are having problems sending/receiving emails from our home accounts via our Cox.net accounts. We didn't encounter this problem with me on my MDA running WM5 or prior to her upgrade to WM6. Of course I called T-Mobile and asked them about it. It was as confusing to them as it was to me. Sending/receiving email via Yahoo works flawlessly. Am I the only one having this problem?
This is a bone-stock T-Mobile Wing........for now
Click to expand...
Click to collapse
************************************************
Hi Pickpocket
I am not sure this will help you or not .....but after struggling for weeks finally I got it working for send/receive using this trick.....
1) Sign up for myemail on t-mobile.com
2) then use your cox.net incoming server settings for incoming server.
3) finally for outgoing server settings use "myemail.t-mobile.com"(no quotes)
username for outgoing server:yourmobilenumber:1
password for outgoing server:same as cox.net email account.
My good advice: Try to avoid "mymail.t-mobile.com" for incoming.
Good Luck !!!!!!!!
Now that contradicts what a few different T-Mobile reps told me on the phone. They told me that with WM6, I didn't have to go through the whole process of setting up my email on the T-Mobile website. And you're also suggesting that I use Cox's server settings for my incoming mail, and T-Mobile's settings for my outgoing? Sounds jacked up but I'll give it a shot in a couple of days when my ship pulls back in to port.
email issues
pickpocket said:
Now that contradicts what a few different T-Mobile reps told me on the phone. They told me that with WM6, I didn't have to go through the whole process of setting up my email on the T-Mobile website. And you're also suggesting that I use Cox's server settings for my incoming mail, and T-Mobile's settings for my outgoing? Sounds jacked up but I'll give it a shot in a couple of days when my ship pulls back in to port.
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Click to collapse
*******************************************************
Yes the settings t-mobile reps are talking about are the default settings loaded in device. Try to add all the settings manually.
Good luck!!!
With the MDA you could automatically setup your mytmobile email between tmo and the MDA. I don't think by default they have that option on the Wing, at least I haven't seen it. You could probably add the cab for it and maybe get it, but otherwise you'll have to set it up manually as stated earlier.
Madcap180 said:
Something about communicating via COX just doesnt sit well with me ..
Click to expand...
Click to collapse
ROFLMAO
i love it. more humor on the board.
pickpocket said:
I know I know. I left the door wide open. I'm in the Navy, I know how it works.
Click to expand...
Click to collapse
AHHHHHHHHHHH AHAHAH LOL
no.... wait.... stop.... ROFL
I have Cox Email also...I can receive my emails, but i am not able to send emails from my Wing. Never could on my MDA or my Dash. I'm guessing Cox doesn't allow people to send emails through their accounts unless they are actually on the Cox servers.
jdl535 said:
I have Cox Email also...I can receive my emails, but i am not able to send emails from my Wing. Never could on my MDA or my Dash. I'm guessing Cox doesn't allow people to send emails through their accounts unless they are actually on the Cox servers.
Click to expand...
Click to collapse
Its true that you have to actually be connected to the Cox network in order to send via their smtp server. But you should be able to send email using Villaboy25's instructions.
And pickpocket, you may be in the navy...but dont feel bad...after all I "work" for "Cox".....
jdl535 said:
I have Cox Email also...I can receive my emails, but i am not able to send emails from my Wing. Never could on my MDA or my Dash. I'm guessing Cox doesn't allow people to send emails through their accounts unless they are actually on the Cox servers.
Click to expand...
Click to collapse
I could send and receive emails all day with my MDA using WM5. It wasn't until I got WM6 on my wife's Dash that I noticed this problem. I thought maybe it was a Dash issue until I bought my Wing with WM6 loaded by T-Mobile. Yahoo works, so I have to assume its a Cox thing for now.
pickpocket said:
I could send and receive emails all day with my MDA using WM5. It wasn't until I got WM6 on my wife's Dash that I noticed this problem. I thought maybe it was a Dash issue until I bought my Wing with WM6 loaded by T-Mobile. Yahoo works, so I have to assume its a Cox thing for now.
Click to expand...
Click to collapse
Guys I'm telling you...it works! Use villaboys instructions. I am able to send from my Cox.net account just fine using this method.
Is anyone having connection problems with IMAP on 6.1.I can downlaod fine but it will not send. the only way that I can get this to work is if I delete the settings and then set up the email again. im using the correct setting found on here it will work for a few weeks but then all of a sudden it will stop sending oit the messages. They just store in my outbox when i click send and receive I get a connection error which i already know works fine.
It just stops sending all of a sudden for no reason. maybe its a Gmail prob I think. Any one have this happening as well?
I use Tmobile USA internet plan. the POP3 works fine but I prefer the IMAP for better sync options with my folders.
thanks
jto
Gmail problem unfortunately, also happens on my computer once in a while.
Same exact problem over here. I'm gonna call T-mobile this week.
It's happening all the time. I guess it could be that smtp.gmail.com uses a different trusted CA and that this CA isn't trusted on the WM 6.1 ROM? Alcaline, any ideas? (highly unlikely)
I didn't notice until Friday, and I had been sending email as usual for over a month and it was all sitting in my outbox.
bigflavor said:
Same exact problem over here. I'm gonna call T-mobile this week.
It's happening all the time. I guess it could be that smtp.gmail.com uses a different trusted CA and that this CA isn't trusted on the WM 6.1 ROM? Alcaline, any ideas? (highly unlikely)
I didn't notice until Friday, and I had been sending email as usual for over a month and it was all sitting in my outbox.
Click to expand...
Click to collapse
Hi,
Shure it could be that a certificate is needed.. But if it works sometimes?
Alcaline said:
Hi,
Shure it could be that a certificate is needed.. But if it works sometimes?
Click to expand...
Click to collapse
It works no times.
I can only imagine it never worked, although I didn't notice. I mean, it must be a different cert; but for them to use a CA that isn't trusted by Windows Mobile seems pretty silly. Let me know if you need recon.
[UPDATE]
Alright. Looks like several ports are widely reported as blocked when using certain plans. I assume the plan I have is one of these plans. Others claim that "routing" your email through t-mobiles smtp server works. Although, with my plan, I do not have any email addresses attached to my account.
Reportedly smtp.gmail.com uses three ports to route to their smtp server(s): 25, 465 and 587. Tested telnet connections to smtp.gmail.com:25 and smtp.gmail.com:587 worked, smtp.gmail.com:465 failed.
Regardless of my findings, both working ports don't work from my phone; so I attribute this to t-mobile. I'll call them, but expect their answer will be something to the effect of "we block communication over those ports for people without the $15 data plan."
FYI: My service is from work... I swapped my SIM into my S730 from a blackberry. The account has the BES/BIS feature, but no true data plan.
Use m.gmail.com via a web browser to compose emails.
I've played with the port setting and still nothing I just deleted my account on my phone and wet it up again it will work for about 1 week then it just stops again. i do have the $20 data plan. I switched back to the damn POP3 for right now. IMAP works great for my desktop.
hopefully the support will be available soon or someone comes up with something.
Thanks,
Hi all, my kaiser will not allow me to send emails and just keeps up coming up message(s) could not be sent. Check that you have network coverage and that your account information is correct. Then try sending again. I am using smtp.t-email.co.uk which I have used successfully before but for some reason it appears to of just stopped working. Please help if you can.
Many thanks
Martin
Hi grigoking,
I had a similar problem on my UK T-mobile MDA Vario III (Kaiser) with mail.uk2.net. What I found out was that the sending of message was being blocked by mail.uk2.net because they used spamhaus (http://www.spamhaus.org/) to prevent spam - as do a lot of free email services. This would block on the basis of IP number... at the time I was frustrated that out of the 4 IP numbers that seemed to be allocated by cycling a connect/disconnect, I would occassionally get outbound mail working well on just a single ip for a few hours.... this was due to having the IP removed from the blocking list on spamhaus (see their site)
To find your IP address just start up a browser on the pnone and goto http://www.ipaddressworld.com/ and check is against spamhaus.
The Ip addresses I had in the past were...
149.254.192.192
149.254.192.195
149.254.200.218
149.254.200.220
OK, this was the problem and there was no way to get reliable sends, and T-mobile no longer allow Windows mobile users to pay for the blackberry service for push email so I was stuck!
My solution was:-
I have a broadband service at home with a fixed IP address. I set up a VPN connection to my router at home from the phone... so any send of email would appear as though sent from my home IP (which wouldn't be on a blocked list)... I could either connect to the free email service or send mail through my broadband providers POP service.
Before I got to this stage I found gmail would work without going through a VPN... the downside for me was that the email address could not be changed for incoming mail from the gmail address to my normal email address... I only wanted people to use my original email address and avoid any confusion.
It's a while ago since i had been through this so may have missed some detail... I have a feeling that the System admin failure message you get in your inbox at the moment may have detail on why the message was rejected in the body of the text... might be worth reading down it for any clues.
Hope this gives you a pointer to resolving your problem.
Cheers
Pockler
grigoking said:
Hi all, my kaiser will not allow me to send emails and just keeps up coming up message(s) could not be sent. Check that you have network coverage and that your account information is correct. Then try sending again. I am using smtp.t-email.co.uk which I have used successfully before but for some reason it appears to of just stopped working. Please help if you can.
Many thanks
Martin
Click to expand...
Click to collapse
Sorry to revive an old thread, but did you solve this?
I have the exact same problem. Was working fine for weeks, now it will not send any email at all!
Yesterday morning suddenly couldn't send yahoo emails (could still received them). I've never had a problem before.
I reset the email settings and still didn't work just got the error message 'check network coverage etc'
Only wouldn't work on GPRS, fine on wireless so I figured isp wasn't happy with smtp settings. I tried port 465 and 2525 on the original yahoo settings but no luck so looks like Three (3) have blocked access to the yahoo smtp server - thanks Three! :<
Have now changed to smtp-mbb.three.co.uk and I'm able to send again, might work for you if you come up against the same thing.
The smtp-mbb.three.co.uk server works, but pretty slowly and I've got a nasty feeling I may get charged per mail so I'm keeping a very close eye on my bill.
Anyone else experienced the same thing in the last couple of days or have any other sugggestions?
(I'm on WM 6 not 6.1 so not the secondary server issue btw)
ta