Windows not recognizing my sprint hero :( - Hero CDMA Q&A, Help & Troubleshooting

Hey guys, i rooted my phone a while ago and have recently been expeimenting with different ROMS and such, and today i flashed a damageless ROM to my phone and it was working fine, but when i connect it to my computer i get a message that says "one of the USB devices attached to this computer has malfunctioned, and windows cannot recognize it." it still charges and gives a sync notification, but there is no option to mount the sd card to the computer. ive tried soft reset, hard reset, i wiped my phone form the recovery screen, rebooted the phone, robooted the computer, and tried a nandroid restore, but nothing has worked. im still pretty new and very inexperienced with this stuff and i know if ill find help, itll be at xda, so any help is greatly appreciated. Thanks!
im still running cupcake, never saw a point in updadting when i could just flash a 2.1 ROM so much faster than an official update.

It might be totally unrelated, but that happened to me about the time my data/power connector broke/went bad and I had to get a replacement. Have you tried connecting on a different pc to see if the error is replicated?

Related

Dream won't connect via usb

ANY help regarding this would be a lifesaver. I have called t-mobile customer support and they are as useful as (insert analogy here)
Since the last over-air update, more than a month ago at this point, my phone is unable to connect to the PC via usb. When I plug my phone in, it doesnt prompt me to mount but it does charge.
I have tried almost everything including: Factory reset, USB Debugging mode, formatting the SDmini, changing the SDmini, changing the usb cord, using different computers. . .I have searched many other forums and others have had the same issue but no results. T-mobile told me that NO ONE can connect via usb since the update (which I find hard to believe)
Any help would be greatly appreciated, as I would like to mod my device but can not without this feature.
ayanti said:
ANY help regarding this would be a lifesaver. I have called t-mobile customer support and they are as useful as (insert analogy here)
Since the last over-air update, more than a month ago at this point, my phone is unable to connect to the PC via usb. When I plug my phone in, it doesnt prompt me to mount but it does charge.
I have tried almost everything including: Factory reset, USB Debugging mode, formatting the SDmini, changing the SDmini, changing the usb cord, using different computers. . .I have searched many other forums and others have had the same issue but no results. T-mobile told me that NO ONE can connect via usb since the update (which I find hard to believe)
Any help would be greatly appreciated, as I would like to mod my device but can not without this feature.
Click to expand...
Click to collapse
Sounds like you need to root now. You can mod your device just load up RC29 on your sd card thru a card reader and start the process from there.
supremeteam256 said:
Sounds like you need to root now. You can mod your device just load up RC29 on your sd card thru a card reader and start the process from there.
Click to expand...
Click to collapse
OK. Just dumbfounded Tmo had NO help for me other than the CS rep telling me that I am screwed. I will definately do this. Thanks!
No problem, its a easy process and you got plenty of help here.

Unroot possible with no USB Connection?

Is it possible to unroot your phone without your usb connection working anymore? I plug my phone into my computer which is running Windows XP Media Center edition Version 2002 Service Pack 3 and it says USB Device not recognized. I tried to manually update the driver in the device manager but it tells me that the specified location does not contain information about your hardware and I verified that they are the drivers for my hero. I even tried a new cable to eliminate that as a problem but I still have the same issues. To give it one last try I plugged it into my laptop Running Windows Vista and also came up with usb device not recognized. I would like to return my phone to Sprint so I can get the usb connection problem fixed but I need to unroot the phone first. PLEASE HELP! - Josh
Bassman4LF said:
Is it possible to unroot your phone without your usb connection working anymore? I plug my phone into my computer which is running Windows XP Media Center edition Version 2002 Service Pack 3 and it says USB Device not recognized. I tried to manually update the driver in the device manager but it tells me that the specified location does not contain information about your hardware and I verified that they are the drivers for my hero. I even tried a new cable to eliminate that as a problem but I still have the same issues. To give it one last try I plugged it into my laptop Running Windows Vista and also came up with usb device not recognized. I would like to return my phone to Sprint so I can get the usb connection problem fixed but I need to unroot the phone first. PLEASE HELP! - Josh
Click to expand...
Click to collapse
you can "re-flash" the stock .img files from Better Terminal. I lucked out on my last phone that went completely dead for no reason I knew of. The techs couldn't revive my rooted phone, so I got a replacement.
Since then, I do a "watered down" root - @forum.xda-developers.com/showthread.php?t=694572
Without having to wipe everything clean and start from scratch- Flashing the stock and removing root works for me through this:
I copied unrevoked and RA1.6.2 to my sdcard. Use step 7 & 8 (sh /sdcard/unrevoked and flash the RA recovery img). After reboot, I make a nand backup.
For me anyway- by doing none of the rest, it allows me to remove the apps I want to remove and allows me to reflash the stock 2.1 recovery image. I can then update to .6 if necessary to seal it up...flashing the recovery image can be done from the phone using Better Terminal as well.
The only reason I prefer it this way is, I don't want to use a custom ROM and I only want to pull some of the unecessary (for me) apps out. I'll back it up and if need be, I am 1 step closer to "unrooting" it.
I know, I know...but to each his own...I've taken a rooted phone in (no custom ROM) with a speaker issue- no hassles. I've taken a rooted phone in for dust under the screen, way back when- and had to argue the point that ROMS and rooting had nothing to do with a defect in manufacturing that caused the dust under the screen (was able to get a replacement just slightly after my 30 days was up).... So when this last one was completely dead - I thought for sure it was going to cost me.
Long Lost Thank You!
I tried that and it totally worked. I appreciate the detailed feedback. I just realized I never commented back! Now I have an EVO and I just put MIUI on it, can't wait to try it out. Thanks again!

[Q] SGS I9000M not recognized by the computer

When I connected my phone to the computer this morning it did nothing..No device unknown, nothing on computer, zilch!!! I was like let me do a master reset and format the memory card. That did nothing too. I tried switiching out cables, switched out computers, but same thing, the phone is charging but does not show up on my computer. I have another SGS that is detected on both the computers with both cables so I ruled out the driver/cable issue. Kies does not recognize the phone either. I have not done anything to it. It has the factory Bell ROM with 2.3.3 with UGKG3 firmware. The phone makes calls but just cannot be detected by the computer making it completely useless as I cannot load anything on it (Music/pictures). I am out of warranty so sending it to Samsung is not possible. Do I have a fried board? What are my options. The phone is not rooted and has never seen any custom firmware. Any help is appreciated.
I had that problem after I rooted the Bell UGKG3 rom, but you're not rooted, so not really sure.
I just rebooted my computer and it was recognized again.
You've eliminated all the obvious issues with the other cables and phones.
As for loading music and pictures, if you have an external microSD card in the phone, you could take it out and load it with a USB reader for microSD cards.
If you can load and run Apps then likely the board is fine. Try cleaning the port with rubbing alcohol and a bit of q-tip on a pin. They can be very sensitive to dirt. Like in that you'll see nothing in the qtip but it works again...
Also check if it is recognized in odin separately as if it is OK there it may be a rom issue.
G
Sent from my GT-I9000M using XDA Premium App
I'm sure you just haven't installed the proper drivers.
I have a bell phone too, but just made sure I installed them manually.
Here:
http://drivers.softpedia.com/downloadTag/Samsung+Galaxy+S+Windows+Driver
Black Rose: My phone is not rooted. Microsd card is the last thing I want to do as I wanted to root the phone and use the internal 16gb memory. WHen I install a microsd card and plug the phone in the computer it still doesnt show, so I am thinking it is the usb port on the phone
G: I will go get some rubbing alcohol. THe phone is not recognized in ODIN either. I can get to download mode..is there something I can do to reflash the phone?
TheToiletSpaula: How can it be drivers when I have 2 of the same phones and one gets recognized and the other doesnt?
mitrals said:
Black Rose: My phone is not rooted. Microsd card is the last thing I want to do as I wanted to root the phone and use the internal 16gb memory. WHen I install a microsd card and plug the phone in the computer it still doesnt show, so I am thinking it is the usb port on the phone
G: I will go get some rubbing alcohol. THe phone is not recognized in ODIN either. I can get to download mode..is there something I can do to reflash the phone?
TheToiletSpaula: How can it be drivers when I have 2 of the same phones and one gets recognized and the other doesnt?
Click to expand...
Click to collapse
I know this is an old thread but is there any news on this particular problem. My SGS have the same problem (not recognized as a phone in xp) phone does boot up an can load apps etc. fine. I can go into download mode and recovery and phone does charge via the cable. I tried a different cable without luck. Even tried to reinstall drivers and ended up reinstalling my whole OS on my laptop. First win7 without luck and now I´m back on xp. Also tried a friends desktop computer but same problem....
buenso80 said:
First win7 without luck and now I´m back on xp. Also tried a friends desktop computer but same problem....
Click to expand...
Click to collapse
try and identify the problem by using procedure in MY Android solutions link below

[Q] At wits end!! Please Help.

OK folks, I know some of you are going to jump straight down my throat, but please, back off and stick to the friendly forums that this used to be where anyone would help anyone.
the story so far is that I once loved my Nexus One, I've had it since launch, I have ran Cynogen Mod 7 for a couple of years, I have had MUI roms running, I have played with various kernels, updated radio, upgraded hardware, all was going wonderfully.
the one thing I could never get was full SU!! Heck knows why!!
I then started getting random problems and downloaded the original google frf83 software and flashed the phone via update.zip using amon-ra recovery.
I thought all was well after this, as my phone received 3 OTA updates and now my phone is on...
Android 2.3.6
Baseband 32.41.00.32U_5.08.00.04
Kernel 2.6.35.7-59465-g42bad32 ([email protected] #1)
Build GRK394
I noticed that in the Status (settings) it was displaying my old sim card number, which is not the number for the sim in the phone now. his I thought was odd and that something had gone wrong.
So as most of us would do, I went to boot AmonRa recovery and it wasnt available, it had been overwritten with the default recovery; ok lets just ADB and reflash it, I hadnt used ADB for a couple of years because I did everything through AmonRa's awesome recovery!!
So off I go, install the SDK, all the appropriate packs including the USB driver, just like I did when I originally flashed the phone with the recovery image!
But an old problem came back that I hadnt even been bothered about because I always put stuff on SDcard via a card reader!!
I have had consistent problems with my nexus one for some time now in regards to the USB drivers, no matter what I do the phone will not install and I believe it could be some conflict in the device.
I am running Vista Ultimate (fully registered) and no matter what I do I cannot get the Nexus One to install. It will only display as unknown device, which is absolutely useless.
I have browsed every post and tried everything I have found, and yet nothing is working. I have used devmgmt, I have tried the roll backs, I have tried to install every driver available to get it working. I have uninstalled the device, updated drivers after fresh install attempts, I have even formatted my laptop thinking it may have had a corrupt OS and bought Vista Ultimate.
I am not a complete noob and I have been around these forums for some years, but I never thought I would have to cry out like a 4ucking Noob with such a seemingly simple problem, but it is not simple, I have done everything I can possibly find!!
I must get the USB working in order to get the recovery back, I can access my phones default recovery but it will not work when trying various roms as update.zip!!
I have tried the terminal commands on the phone to install the recovery.img but I do not have SU access and the phone point blank refuses.
I have attempted to change and remove the recovery files reffered that are causing the revert to default recovery, but shock.. I cannot delete because of insufficient permissions. I cannot ADB because the USB driver refuses to install.
So if I cannot change the files due to permissions, I cannot ADB because of USB, I cannot get to Ra's recovery because of bootfiles, I cannot use default recovery to update.zip... I am absolutely losing my mind and I'm going nuts browsing the forums for the second week running, yes I am now on day 12 of trying to fix this problem and at a complete loss...
Can someone please help??
I will even allow remote access to pc because I am that desperate to resurrect my beloved Nexus One.
I also have a Galaxy I9000 without 3 button download mode but that is an entirely different story!!
Please just someone, come to an oldskoolers rescue, and yes PAYMENT will be given to the knight in shiny armour!!
You could try on another computer which doesn't run Vista
tommert38 said:
You could try on another computer which doesn't run Vista
Click to expand...
Click to collapse
Or just use fastboot instead of adb...
His Nexus One isn't recognized by the computer, so that won't help unfortunately. Also, I've never heard of build GRK394..
tommert38 said:
His Nexus One isn't recognized by the computer, so that won't help unfortunately. Also, I've never heard of build GRK394..
Click to expand...
Click to collapse
Install the drivers for fastboot already Jeez and then read How to use android for dummies.

[HELP] "Code 43" device not recognized

Hello! I know, I know. There are a lot of different threads according to this problem but I read almost everything and still cannot fix my problem.
A few weeks ago when I tried to charge my phone the message: Your cable is not compatible with your device. Please use the orginal HTC-cable or your phone get damaged. appeared.
until that moment I thought it doesnt matter if I use a htc cable or a cable from another brand. I mean they changed all the ports to a micro-usb-port. Just to give you the opportunity to use every cable.
Well, after that I tried to connect my phone with my computer and the HTC Car app appeared and bluetooth got switched on. WHY?
I did a factory reset and flashed my rom again. Now I can connect my HTC One with my computer and on the screen of my computer appears the message:
"Device not recognized "Windows has stopped this device because it has reported problems. (Code 43)"
(and its unable to mount otg-usb in recovery)
I tried different cables. I tried to (un)install and update the HTC drivers. I tried different computer. I tried turning usb debugging off and on! I tried to clean the USB-pins! nothing works! :crying:
(Unfortunately I have no old backup with my new TWRP v2.6.)
I just have been abroad for 6 months and dont wanna loose all my photos and videos. Any ideas?
I think its a software issue on my phones. Maybe something with my partitions. But I dunno what I can wipe without deleting all my photos and videos.
THANKS
Why the repost? http://forum.xda-developers.com/showthread.php?t=2677823
Suggestions already provided.
cause I have still no solution. I know that I could upload 32GB. im pretty sure somebody could help me to solve the problem with error 43

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