Hi!
I first noticed this problem yesterday. After turning the device off, I had trouble turning it back on again. It booted, but before showing the Windows Mobile logo, it "crashed" (went black) and rebooted again.
It kept doing this, so I unplugged the battery for a minute, put it back in, plugged in the power cord and then it was fine.
This afternoon I turned my phone off, and right after that tried to turn it on again. No way...
It starts, and the backlight is at 100%. After 2 seconds it shows "smart mobility". 5 seconds later it shows R/G/D with numbers in the right bottom corner. Then after 10 seconds the backlight dims, and nothing happens at all.
I tried charing the battery fully before trying again. I had it both connected to a low power source (USB) and a 220V socket. I removed the battery several times, and tried to reset the device too. I also tried to start w/o battery, but it refuses. I also tried starting with and without MiniSD card and SIM. No difference.
No custom ROM installed. The device worked fine for more than 2 years now. Never had any trouble like this.
Now what?
Thousands of members online, but still no reply at all?
I didn't read your whole post, but, try another battery.
Eagle Creek said:
Hi!
I first noticed this problem yesterday. After turning the device off, I had trouble turning it back on again. It booted, but before showing the Windows Mobile logo, it "crashed" (went black) and rebooted again.
It kept doing this, so I unplugged the battery for a minute, put it back in, plugged in the power cord and then it was fine.
This afternoon I turned my phone off, and right after that tried to turn it on again. No way...
It starts, and the backlight is at 100%. After 2 seconds it shows "smart mobility". 5 seconds later it shows R/G/D with numbers in the right bottom corner. Then after 10 seconds the backlight dims, and nothing happens at all.
I tried charing the battery fully before trying again. I had it both connected to a low power source (USB) and a 220V socket. I removed the battery several times, and tried to reset the device too. I also tried to start w/o battery, but it refuses. I also tried starting with and without MiniSD card and SIM. No difference.
No custom ROM installed. The device worked fine for more than 2 years now. Never had any trouble like this.
Now what?
Click to expand...
Click to collapse
Have you try a hard reset to this point. or re-flashing your device
No, since that would make me lose my text messages. And I hoped you had an idea.
Eagle Creek said:
No, since that would make me lose my text messages. And I hoped you had an idea.
Click to expand...
Click to collapse
Try another battery then, as ChumleEx recommends. If not, then you will need to perform a hard reset or reflash
Related
Hello good people,
I've been searching the forums but i don't seem to be able to find a solution for my dead kaiser.
I'll explain the problem:
When i push the power button on my Kaiser, it start's booting the first part, displaying the "smart mobility" slogan by HTC, after a few seconds, some data appears in red, in the right lower corner of the screen, this is what is says:
R 1.27.12.11
G 22.45.88.07H
D 1.56.00.00
After displaying this for a while (about 1 min.) it goes to the Windows Mobile Splash Screen.
After displaying this for a few seconds (5 to 10 secs) it makes the "empty battery" sound and shuts down.
Can someone help me ?
*** And NO, the battery is NOT empty ... i've charged it over night, and the power light was green. ***
I've tried booting with and without SIM and MicroSD cards ... makes no difference.
ttenhag said:
..snip*** And NO, the battery is NOT empty ... i've charged it over night, and the power light was green. ***
I've tried booting with and without SIM and MicroSD cards ... makes no difference.
Click to expand...
Click to collapse
Will it boot with the phone plugged in to power?
Bill
Yeah, try booting with the charger on. Chances are that your battery' life is out..
Reagdrs,
Carty..
I have had the same thing and wondered if it was the battery... except that sometimes it will stay on for about 2 minutes, sometimes half an hour... but most of the time as soon as it goes to the Today screen, I get the battery dead sound and then it turns off. I am going to try to use another battery to see if that makes a difference.
it's not the battery
I've tried with the power cord on the phone, it does 2 things:
1. The same thing as i said before
2. Doesn't boot at all, it halts on the screen where the red data shows up and stays there until you take the power cord off and the battery out.
It does one of these things, randomly.
I've also tried with another battery from my friends kaiser which works perfectly.
So i guess it's not the battery, anyone another idea what it could be?
Might be something wrong with the firmware or anything? problem is, i can't flash it if it doesn't boot can i ??
any ideas ?
Today i managed to get my hands on a brand new kaiser battery, my uncle has a brand new kaiser and i borrowed his battery.
His battery was full, i put it in my kaiser and tried booting, same problem as above.
I've tried with the power cord plugged into the phone, the charging led went on, and i tried booting, same as above.
Later i've tried with the USB cable connected to the phone and the computer, still the same.
I've also tried soft&hard resetting with the new battery, no succes.
So therefore, i believe it's not a battery or a power problem, it must be firmware corrupted or something of the hardware broke ?
Does anyone has any idea how i can try to re-flash this thing ? to find out if that might be the problem ?
It's not the battery. Could be a bad flash or something. Try to reflash it. Yes, it will reflash even though it won't "boot" as you say. Try to reflash and then report back. Remove the memory card for now.
Also, what Rom and SPL are you using?
Ur going to have to force it into the bootloader to flash it, no biggie. Just hold down the power and camera buttons, and hold the soft reset button with the stylus, untill you get the tri color boot screen. Then flash away! I would flash a stock rom until u can tell weather your problem is hardware related or not. If hardware related keep the stock rom and spl, and try to warrenty return it.
O.k., this just happened to my Brand New kaiser last night too, WTF! Was running fine when the low battery icon came up with half battery life n shut down, now it wont start up at home screen for more than 3 secs before it shuts down and says the battery is dead even while its plugged in! There's no way to reflash or hard reset since it doesn't stay on long enough to do so. Just ordered my replacement, but reading different forums, it seems many people have experienced this with Kaiser and most around the same time, again, WTF!!!
kaalgoosy said:
O.k., this just happened to my Brand New kaiser last night too, WTF! Was running fine when the low battery icon came up with half battery life n shut down, now it wont start up at home screen for more than 3 secs before it shuts down and says the battery is dead even while its plugged in! There's no way to reflash or hard reset since it doesn't stay on long enough to do so. Just ordered my replacement, but reading different forums, it seems many people have experienced this with Kaiser and most around the same time, again, WTF!!!
Click to expand...
Click to collapse
Does it power off while beeing in bootloader? You doesnt have to start the device up to get into bootloader you know. Try checking if it shuts down while beeing in bootloader, if its not just reflash. Another thing, what spl and rom are you guys having this problem using?
It's alive!!!
Finally got it to bootloader mode before it dies and reflashed and it seems to be running just fine now. Using spl ver.1 with schaps 4.30 wm 6 (although users running the stock rom had the same experience). Got the "smart chip not provisioned mm 2" message most likely from at&t killing my sim card from a reorder as they did when I Returned the Iphone which is a rediculous policy(policing); having to constantly contact at&t to update to a new sim. Still, it makes me wonder what caused this defunct in the first place, and if it'll happen again tomorrow or the next day. Reflashing and reinstalling cabs is a Real *****, especially for a pda where people use their device for business and gather a collection of missed calls and lost connections when the Os decides to randomly crash. As much as I dig htc's devices, it's kinda strange how HTC, with such a huge marketshare with pda's, is so quiet about updates or firmware fixes. Anyways, long live the only source for htc fixes, XDA!!
Mine is still completely in the state in which i got it.
Just the stock HTC Firmware, rom's and loaders
Okay, a little update.
How the hell can i flash this thing if it keeps on bugging me with the "Wrong vender ID" message when i try to flash it ?
I know, install HardSPL ... but how can i ? without a possibility to connect ActiveSync?, you'll have to start the device for that and run activesync, but i can't because it won't even boot.
Is there any other way of getting this device to allow me to flash without needing to boot it up fully.
I have no problems getting in to the Tri-Color bootloader, but no further.
When updating it gets to 1%, then my PC gives the message: "Wrong vender ID, please use your own device's update utility" and the phone stays at 1% till i rip out the battery.
ok guys I have the same problem with two of my kaiser's
I can power them up but in aproximately 1 minut goes off, no matter if the charger is plugged or not, it doesn't make a difference
I can put the phone in tri-color screen and stays there with no problem
and I can flash them with no problem because they are olipro already
but after flash them with anything still the same problem ???
so if anybody has a clue or maybe a rom to fix this would be great
thanks
best regards
linterna
One more thing. I have the same problem but mine when starts flashes Blue LED when was good hasn't. I Started few times and it works for 2-3 weeks and again. Best to do is to not use camera. Every time it happends i ise my camera and battery was middle-low. I think its some problem with camera. Many times it don't want to start up or saids that there is no memory for saving photo. Maybe i should flash rom from wersion without cameras.
im having the same problem, has anyone solved this?
Yeah solve . HTC as a kids toy .
Buy Nokia! Or SonyEricsson.
I won't buy smartphone ever again.
Does not boot to the OS
I have the similar problem...... My kaiser is dead not even booting with battery only (not plugged to the PC or external charger).
However when I plugged it to the power source it boots up and continue to the OS and boom (shuts off) in split of second.
I tried different flash and it propelry boots and got windows up and running when plugged to the PC with the old ATT test ROM which I got from the xda threads.
But with the latest roms it wont boot to the windows , it dies before that.
Anyone having idea what could resolve this.
any update on this? i am having the same problem. i tried a hard reset already with no success it goes to the splash screen and says "the device is clearing the storage. please wait" then pings and turns off
r 1.65.21.18
g 25.88.40.05h
d 3.57.00.00
my phone is completely stock and has never been unlocked or messed with. found an updated at&t rom, i ran it and none of the numbers change in the bootup, then goes to the splash screen and says again "the device is clearinng the storage. please wait" and then pings and turns off.
also i have been searching for the oilpro or jockeyw hard spl files on google and on here but have found nothing, the search function doesnt seem to be able to find much.
any help would be appreciative, thanks in advance
Don't mean to hijack but didn't want to make my own thread when this one was here. I'm not having exactly the same problem as everyone else but I am having a battery issue. It works fine and says it's charging when plugged in but when I unplug it the battery goes down fast (like 1-4 % a minute) and when it hits around 70%, it shuts off. Then whenever I turn it on, it immediately shuts down before the Today screen fully shows (like others are mentioning here). I have to plug it back into the charger to get it to turn on again.
Could this be a bad flash too..? I know I did one of the latest HardSPLs and tonight I just now updated to the latest stock AT&T ROM. But it can't be a flash because the night I got it (bought it used on eBay), I was playing with it not plugged in using Skype and it shut off on me. I didn't think much of it and had always had it plugged in since then.
I'm assuming I simply need a new battery.. I've emailed the original owner and she says she never had any problems with it like this.
Zerxer said:
Don't mean to hijack but didn't want to make my own thread when this one was here. I'm not having exactly the same problem as everyone else but I am having a battery issue. It works fine and says it's charging when plugged in but when I unplug it the battery goes down fast (like 1-4 % a minute) and when it hits around 70%, it shuts off. Then whenever I turn it on, it immediately shuts down before the Today screen fully shows (like others are mentioning here). I have to plug it back into the charger to get it to turn on again.
Could this be a bad flash too..? I know I did one of the latest HardSPLs and tonight I just now updated to the latest stock AT&T ROM. But it can't be a flash because the night I got it (bought it used on eBay), I was playing with it not plugged in using Skype and it shut off on me. I didn't think much of it and had always had it plugged in since then.
I'm assuming I simply need a new battery.. I've emailed the original owner and she says she never had any problems with it like this.
Click to expand...
Click to collapse
I've just started having the same problem as you. Very annoying. Mine phone is a year and a half old now, so i'm assuming the battery is coming to an end.
Charge battery, will last a while, but goes down to around 80-70% and then it says plug power in blah blah blah and dies. Then when you charge it, it stays on one or 2 bars for a bit and then jumps to 100% fully charged.
Saw a procedure to "reset" the battery. Supposedly have to take the battery out for a bit then plug in and charge fully over night with the phone OFF. None of this seemed to work for me... I'm due for an upgrade in January, so is it really worth paying for a new battery... hmmm
It looks like my Tytn II might be bricked... I have searched and searched and can not find any info on this. The phone will not turn on. I know the battery is dead, but it should have the power to try to boot. In fact, I have not used it in a while and I just tryed to boot it, it got to the starting screen, then the windows loading screen, and then I walked away for a few minutes and came back it and it was a black screen. Tried to turn on again and it did not power up. Upon plugging it into the charger, I get a solid red light on the top. When I remove the battery from the phone as the charger is connected the LED immediately changes to solid orange, and the blue led next to it comes on as well. When I disconnect the charger all the LEDs go off (obviously because theres no battery) and when i put the battery back in the phone i get a dim red light.
is the phone bricked? im thinking it might have slight water damage but it has been like 2 weeks since then so it should have dryed up i assume. tried to reset a few times with the little reset button next to the charger port, nothing. is it possible the battery may just be done for? any help or suggestions would be great. thanks.
I had that isue but i just leaved the phone on charger and everything came back to normal It's still working very well. But, i cant remember how i get into that situation but i surely know that i saw red light on top .
thanks, now that its been on the charger for a while i now get an orange LED. i will let it charge for a while and see if it awakens after almost 3 weeks of utter deadness.
Try waking it while on charge itslef.
Regards.
Carty..
Carty said:
Try waking it while on charge itslef.
Regards.
Carty..
Click to expand...
Click to collapse
just tried and it got to the very first boot screen and then went black and the orange and blue LEDs stayed on. tried to reset, no luck. unplugged charger, still LEDs stayed on. so then I took the battery out, all LEDs went out, plugged it back in and now i get the same red LED again.
update: now i get a orange LED as its plugged into the charger, but when i try to turn it on it gives the first boot screen for like 3 or 4 seconds then turns off...
I am getting exactly the same problem?
I tried to install android - got it working, came on a few times - then just totally died - It showt he HTC boot logo, but then just turns off.
Does anyone have any ideas.
does your computer see it when plugged in via usb?
perhaps this will help? http://forum.xda-developers.com/showthread.php?t=358136
oh and also you have tried to enter the bootloader mode right?
I've had this issue, millions of times. What I do when I have problems like this (and problems like when I turn it on, it says the battery is low when it isnt, and when you connect your charger/USB, it dies on you)
Try removing and putting the battery back on.
so in simple words
charge the battery first (dont bother trying to turn it on)
and then remove the charger (this plays a big role)
take out the battery, put it back in, hope it works.
The same thing just happened to me, I thought it was toast. I would get the red light when I plugged into the charger, and after a few minutes it would turn to orange. I tried to turn it on then, and it would start to boot up, then shut off a few seconds later. This happened a few times. I just left it plugged in overnight, and when I woke up it was on! Only problem I've noticed is the orange LED is always on, but I can live with that
I have this installed [ROM] CyanogenMod-6.1.0-RC1 for Hero CDMA
I was running wifi tethering and installing a game called chess.
I heard my phone vibrate quickly and the screen was black. I tried to turn it back on. But nothing. So I removed the battery and waited a couple minutes. I cant get it to come on.
So I plugged it into a charger and the red/orange LED is on as if it is charging.
The phone will not even attempt to start up
Any ideas?
AcousticBruce said:
I have this installed [ROM] CyanogenMod-6.1.0-RC1 for Hero CDMA
I was running wifi tethering and installing a game called chess.
I heard my phone vibrate quickly and the screen was black. I tried to turn it back on. But nothing. So I removed the battery and waited a couple minutes. I cant get it to come on.
So I plugged it into a charger and the red/orange LED is on as if it is charging.
The phone will not even attempt to start up
Any ideas?
Click to expand...
Click to collapse
Phone just seems dead to me... probably just needs to charge for an hour or so
If it's not charge up and running by now, you'll need a new battery.
Thanksgiving day I had my phone on but was doing things around the house and when I went to check my phone it wouldn't wake. Holding down the power button, nothing, it was dead. I know the battery wasn't drained. So I plugged it into my USB and the light didn't turn on either. I sat staring at the phone for a few seconds to troubleshoot and it suddenly began to boot up and after everything loaded I could confirm it was half charged.
I'm running the same version of Cyanogen as you. Are you using the original battery or 3rd party? Mine is 3rd party.
Have you had other strange occurrences leading up to this? Twice in a week I woke up to find my phone on even though I know I shut it down the night before and not accidentally rebooted.
Since I was able to get my phone to boot back from temporary dead the phone has frozen twice while texting. I didn't battery pull or anything, it just rebooted by itself after a few minutes. I plan on switching back to my old battery to see what happens.
Got the phone just over a year ago so it's just out of warranty.
The phone recently started turning off, forcing me to remove the battery in order to restart it. This occurred when I turned the screen off (power button) and left it off for more than about 20 seconds. This was obviously a massive pain in the ass, so I decided to s-off, root, then put custom firmware on it.
So I plugged it into the computer and was just downloading all the required bits, and I got a phone call. I picked up, talked for a bit, then when I hung up I instinctively turned the phone screen off. I then left it for about half an hour until the downloads were done (HTC Sync downloading at 40 kbps >.<) and then went to turn it back on. Of course it had offed itself.
So I went to pull the battery out and do the usual -- to no avail. I tried outing the battery, plugging it in, then putting the battery back in (as read from a random Google result) and nothing.
TL;DR:
Here's the status:
Phone began doing the seemingly standard random turn-offs that require a battery loop.
After a week or so of this, the phone stopped coming back on.
And it will not give any sign of life (No vibrates, no lights when plugged in, no PC response)
Phone has never been dropped / watered
Tried different leads / USB - power adapters
Battery was at about 80-90% at the time of offing forever.
Tried with SIM Card in and out
Tried with MicroSD card in and out
Is this **** bricked? I wanted to wait for the Edge to come out before I upgraded; I don't want to end up with a Sensation or something.
Any fixes?
andrew207 said:
Got the phone just over a year ago so it's just out of warranty.
The phone recently started turning off, forcing me to remove the battery in order to restart it. This occurred when I turned the screen off (power button) and left it off for more than about 20 seconds. This was obviously a massive pain in the ass, so I decided to s-off, root, then put custom firmware on it.
So I plugged it into the computer and was just downloading all the required bits, and I got a phone call. I picked up, talked for a bit, then when I hung up I instinctively turned the phone screen off. I then left it for about half an hour until the downloads were done (HTC Sync downloading at 40 kbps >.<) and then went to turn it back on. Of course it had offed itself.
So I went to pull the battery out and do the usual -- to no avail. I tried outing the battery, plugging it in, then putting the battery back in (as read from a random Google result) and nothing.
TL;DR:
Here's the status:
Phone began doing the seemingly standard random turn-offs that require a battery loop.
After a week or so of this, the phone stopped coming back on.
And it will not give any sign of life (No vibrates, no lights when plugged in, no PC response)
Phone has never been dropped / watered
Tried different leads / USB - power adapters
Battery was at about 80-90% at the time of offing forever.
Tried with SIM Card in and out
Tried with MicroSD card in and out
Is this **** bricked? I wanted to wait for the Edge to come out before I upgraded; I don't want to end up with a Sensation or something.
Any fixes?
Click to expand...
Click to collapse
Sounds like your phone just died.
Another explanation is you have something loose, you should open it and check .
Sent from my HTC Incredible S using xda premium
I'll take it in the an Optus shop today and start yelling abuse, maybe that will get it fixed. Worked on my old Legend. If that doesn't work, I'll open it up and have a look.
Yelling didn't work, they just tried out the phone on all their chargers and it failed.
So I'll open it now.
OK here's a picture of the USB charger bit. I can't post external links, so I'll attach it.
It looks okay... is this what I should try replacing? The USB thingy?
BTW, I unplugged everything then plugged it all back in, so nothing's loose.
Hey Andrew, I sent you a PM.
Struggling with the same problem...
Just made a call from my phone. After the call the phone seemed to be stuck on the call screen. I didn't think anything of it and left the phone alone. When i tried to use the phone again, there was no screen and the phone was not responding. I tried to re-start the phone by pulling out the battery but it won't switch on. You people seem to have the same problem. Any help would be really appreciated. Thanks.
Just a suggestion, but have you tried removing the battery and powering on with the charger connected?
I guess this would help resolve whether it's a battery/charger issue.
Sent from my Incredible S using xda premium
incredible s wont turn on
DeGozaru said:
Just a suggestion, but have you tried removing the battery and powering on with the charger connected?
I guess this would help resolve whether it's a battery/charger issue.
Sent from my Incredible S using xda premium
Click to expand...
Click to collapse
I have a similair issue i was flashing a rom and my phone decided to turn off or was restarted by the rom update utility and never came back on now i tried it connected to a regular power charger and usb to my laptop and it wont recognize anything. battery was fully charged when i was flashing the rom can the incredible s power on with no battery? and if mine can't and wont be recognized by pc is it toast?
Hello everyone,
So I am new to XDA forums and I have a few questions about the HTC Vivid. I just recently purchased a phone for cheap just to practice doing how to root and do certain task on phones. When I purchased the phone I knew that the phone was not working properly. When I tried to turn on the phone nothing happen but I saw that the screen did light up in a black screen. I took the battery out and checked the battery and the connection to the battery on the phone everything seems fined. When I put the battery back in and tried to turn it on nothing happened. Think it might just be a dead battery I charged it all night. While changing I noticed the phone led light was not constant it kept blinking and a screen showed up real quick and it looked like it booted into recovery real quick and shut off. It kept doing this by itself for a while. (Cycling) Then it finally booted into the white boot screen with the HTC Logo. I thought the phone was finally going to work but nothing happened it continued the cycling process again for a while. Thinking there was a possibility of fixing the phone I connected it with my PC and using both Windows and Linux. When I connected it with Linux (Ubuntu) nothing seems to happen. When I connected it with Windows it does the same thing as if i charged it. The orange led light blinks a couple times and then becomes solid for a bit and blinks again life it was Morse code. This time I see a black screen lighting up more and boots fewer times booting into recovery. I think it booting into recovery because I remember the CWM. Through all this process while connected with my computer I see that it is attempting to connect with my computer but then shut off. After approximately 8-10 minutes of cycling i get the white screen with the HTC logo again and then the cycle happens again.
My question is what is the problem with the phone? A few things that pop into my mind is probably just the battery is fried, the microusb is bad, or something went wrong during the process of flashing something onto the phone. I was very detailed about the problem and what I noticed because like I said I purchased this phone only to learn how to root and do other various things on a phone. Is the phone salvageable? I will post a video later if my detailed description didn't make sense or you just have to see it happening.
Wire tap said:
Hello everyone,
So I am new to XDA forums and I have a few questions about the HTC Vivid. I just recently purchased a phone for cheap just to practice doing how to root and do certain task on phones. When I purchased the phone I knew that the phone was not working properly. When I tried to turn on the phone nothing happen but I saw that the screen did light up in a black screen. I took the battery out and checked the battery and the connection to the battery on the phone everything seems fined. When I put the battery back in and tried to turn it on nothing happened. Think it might just be a dead battery I charged it all night. While changing I noticed the phone led light was not constant it kept blinking and a screen showed up real quick and it looked like it booted into recovery real quick and shut off. It kept doing this by itself for a while. (Cycling) Then it finally booted into the white boot screen with the HTC Logo. I thought the phone was finally going to work but nothing happened it continued the cycling process again for a while. Thinking there was a possibility of fixing the phone I connected it with my PC and using both Windows and Linux. When I connected it with Linux (Ubuntu) nothing seems to happen. When I connected it with Windows it does the same thing as if i charged it. The orange led light blinks a couple times and then becomes solid for a bit and blinks again life it was Morse code. This time I see a black screen lighting up more and boots fewer times booting into recovery. I think it booting into recovery because I remember the CWM. Through all this process while connected with my computer I see that it is attempting to connect with my computer but then shut off. After approximately 8-10 minutes of cycling i get the white screen with the HTC logo again and then the cycle happens again.
My question is what is the problem with the phone? A few things that pop into my mind is probably just the battery is fried, the microusb is bad, or something went wrong during the process of flashing something onto the phone. I was very detailed about the problem and what I noticed because like I said I purchased this phone only to learn how to root and do other various things on a phone. Is the phone salvageable? I will post a video later if my detailed description didn't make sense or you just have to see it happening.
Click to expand...
Click to collapse
OK, first thing to do is to charge the battery in an external charger. That is the *only* way to eliminate the battery as a problem. If the phone wont boot with a fully charged battery, see if it will boot into recovery mode. If you can't do that, it is quite possibly dead.