[Q] Connecting to PC - Galaxy S I9000 Q&A, Help & Troubleshooting

I have two questions concerning making a connection to a PC and hope someone can help me out here.
After much experimenting, I was finally able to connect my I9000 to my PC, without using KIES. But it was short-lived.
I read about someone removing his micro SD card, making some changes to a setting and then connecting as Storage. Well that worked for me. Once.
Now I can't connect again (Win XP) either with the card inside or without it.
If someone can tell me how to have my PC recognize my I9000 that would be great.
My second question is concerning where files are stored on the I9000.
When I made my only connection, I couldn't see which folder I should be transferring my data files to.
For example my .xls files, or my .doc files, or my .txt files etc etc.?
There are many possible places to copy them to and I'm sure they need to be in the right folder.
TIA

I installed the latest Kies and from it's menu I selected "Driver Recovery" - this installs the latest drivers for your phone.
Then from the home screen select Settings - About Phone - USB Settings - Samsung Kies. Go back to the home screen and plug in your phone - you should be good to go.
You don't have to use the Kies program - the drivers the program installs will show your built-in phone storage and your sd card storage as two seperate volumes in Windows Explorer.
You can also use Window Media Player to sync your music etc.
Note - for the connection to work you have to be using the default TouchWiz launcher on your phone - if you're using LauncherPro or ADW Launcher you'll have to switch back to the TWLauncher - you can use Home Switcher from the market to do this easily.

plemen said:
I installed the latest Kies and from it's menu I selected "Driver Recovery" - this installs the latest drivers for your phone.
Then from the home screen select Settings - About Phone - USB Settings - Samsung Kies. Go back to the home screen and plug in your phone - you should be good to go.
You don't have to use the Kies program - the drivers the program installs will show your built-in phone storage and your sd card storage as two seperate volumes in Windows Explorer.
Click to expand...
Click to collapse
I'm having a ***** of a time making a connection!
I gave in and installed KIES (said 160MB). It turned out to be over 2G and took over 30 minutes to install!!!
After all that it wouldn't recognize my phone!
I re-imaged my hard drive to get rid of the damn program because un-installing it sure didn't work.
So I'm back to square one. Any other ideas where I can get the necessary drivers for Win XP SP2 ?
TIA

Thats odd - I downloaded Kies and it is only 141mb - I have it in front of me... and while I don't use it for anything it seems to provide the latest drivers. If you look at one of the stickies there is a download for just the drivers... good luck.
MarkI9000 said:
I'm having a ***** of a time making a connection!
I gave in and installed KIES (said 160MB). It turned out to be over 2G and took over 30 minutes to install!!!
After all that it wouldn't recognize my phone!
I re-imaged my hard drive to get rid of the damn program because un-installing it sure didn't work.
So I'm back to square one. Any other ideas where I can get the necessary drivers for Win XP SP2 ?
TIA
Click to expand...
Click to collapse

plemen said:
Thats odd - I downloaded Kies and it is only 141mb - I have it in front of me... and while I don't use it for anything it seems to provide the latest drivers. If you look at one of the stickies there is a download for just the drivers... good luck.
Click to expand...
Click to collapse
Thanks I'll try to find the sticky for the download.
The actual download was 145 MB, but after it finished installing, (which involved an online install) it was more than 2G (I chose the complete install).
Running uninstall got rid of most of the program but not my disk space!
I couldn't find where the files were hiding and certainly wasn't going to mess inside my registry to get rid of stuff.

I tried downloading the drivers but that didn't help.
One of a multitude of problems:
I have my phone connected to PC now (PC doesn't know about phone though)
and I'm in debug mode for USB.
I try to open the App "My Files" and get this friggin' message:
"Your phone does not have a SD card inserted" !!!!
In other words in this state, it is telling me that it can't even recognize the internal SD card!
I've gotten other confusing messages like this one when I've had my 8G external SD card inserted into phone, I launch the App "My Files" and phone tells me there is no SD card inserted!!!
Frustrating!!

A fresh test.
First I insert my 8G micro SD card into my I9000.
Then I go into App "My Files" and I can only see the files on my newly inserted 8G micro SD card. I can't see the files on my internal 8G! (But I could see them using this app just before I inserted my micro card!!!)
Yes, both the internal and the external SD mem are mounted!
Next test. I connect my I9000 to my netbook (Win XP)
and of course my I9000 still isn't recognized by my netbook (it did just once a few days ago).
Then I go into App "My Files" and guess what I get this time?
"Your phone does not have an SD card inserted" !!!
Yeah, tell me about it dear.

MarkI9000 said:
The actual download was 145 MB, but after it finished installing, (which involved an online install) it was more than 2G (I chose the complete install).
Click to expand...
Click to collapse
Yeah, I know!
Talk about bloat! What does Kies actually do that requires that size?
I think Samsung must be taking the mickey!
They probably think their customers are total idiots...

MarkI9000 said:
I tried downloading the drivers but that didn't help.
One of a multitude of problems:
I have my phone connected to PC now (PC doesn't know about phone though)
and I'm in debug mode for USB.
I try to open the App "My Files" and get this friggin' message:
"Your phone does not have a SD card inserted" !!!!
Click to expand...
Click to collapse
Maybe I misunderstand. Are you trying to connect to the PC in order to transfer some files to/from PC?
If so, put phone into 'Mass Storage Mode' (from 'Idle screen' > settings >About phone> USB settings> select mass storage.
Connect the usb cable, then pull down from top of screen and confirm to connect as mass storage.
Appologies if you already knew that

tk44uk said:
Maybe I misunderstand. Are you trying to connect to the PC in order to transfer some files to/from PC?
If so, put phone into 'Mass Storage Mode' (from 'Idle screen' > settings >About phone> USB settings> select mass storage.
Connect the usb cable, then pull down from top of screen and confirm to connect as mass storage.
Appologies if you already knew that
Click to expand...
Click to collapse
Thanks for trying to help. Yes I already knew that, and have done it many times.

I can't help you but I have the same issue in XP SP3
Find 2 removable storage devices (Internal, SD External) but doesn't allow me to browse through either.
It makes sense not giving you access to the internal if the file system is not supported from windows but my sd external is fat32 so it should work.
Unfortunately you can't specify to only use one storage device through external usb connection.
I'd be good to know a workaround for this. I connect my phones to my headunit and it only takes fat32

I had the same experience. I was using AWD Launcher while I was trying to connect to my PC, SGS shows changing, but PC doesn't show anything. As soon as I changed to Samsung Launcher, PC detect my SGS.

so you're telling me that I need to install drivers? it won't be automatic external storage detection just like on a windows mobile device or even the newer iphone 3g onward?

wayne_zmh said:
I had the same experience. I was using AWD Launcher while I was trying to connect to my PC, SGS shows changing, but PC doesn't show anything. As soon as I changed to Samsung Launcher, PC detect my SGS.
Click to expand...
Click to collapse
What is AWD Launcher and Samsung Launcher and where do you get them?
Thanks!

ado_civon said:
I can't help you but I have the same issue in XP SP3
Find 2 removable storage devices (Internal, SD External) but doesn't allow me to browse through either.
It makes sense not giving you access to the internal if the file system is not supported from windows but my sd external is fat32 so it should work.
Unfortunately you can't specify to only use one storage device through external usb connection.
I'd be good to know a workaround for this. I connect my phones to my headunit and it only takes fat32
Click to expand...
Click to collapse
Interesting take on this ado.
At one point I was able to see 2 removable storage devices (Internal, SD External) on my desktop and netbook (both have Win XP SP2).
But, as happened to you, I couldn't get access to them when I clicked on them.
More info that might help with this puzzle:
I installed KIES (full install) and couldn't connect after selecting KIES on the phone).
I am not able to connect using Mass Storage mode either.
I was able to connect ONE time on the netbook and get into the phone folders. I believe this was after installing Samsung New PC Studio 3.
But after that, no dice.
When I first started trying to connect on the desktop and netbook I would get the typical Windows USB connection messages: unknown USB device, would you like to install drivers from this location? etc. etc.
That was good! It showed promise.
Then after a few times I stopped getting those messages from both devices. During that period, I made a partial connection on each device.
I could see two new drives (internal and external SD). But when I clicked on them it showed no space available. Braindead basically.
Something possibly related that I can't figure out at all.
When I go into 'My Files' /sdcard/ will only show SD internal IF my external SD card is not inside the phone. If my SD external card is inside the phone then it shows the SD external only, not the SD internal! Why?
Also very confusing: When I pull down the menu from the top on home screen and select Ongoing: USB connected: Select to copy files to/from computer, then it asks to Mount.
I choose Mount, go to 'My Files' and it says "Your phone does not have an SD card inside!" WTF? (It says that with or without an external SD card inside).
Also strange, when I chose Mount, it then starts to sever the USB connection with messages scrolling by at the top.
So to summarize (this is strictly from the phone's side)
when I connect via Mass Storage it seems to indicate that a USB connection is made. But when I select Mount, the USB connection is terminated!

Success, finally!
I wish I could tell you exactly what the magic bullet was, but it happened gradually. You know how you change something and it seems to help a little. So you change something else and it seems to be getting better?
Here are they key steps that I can remember:
-I went back and re-installed SAMSUNG_USB_Driver_for_Mobile_Phones_x86.exe.
There are no messages given after the install completes, they're just drivers, not a program.
-I put the I9000 into debug mode for USB connections (not sure if I need this now).
-After connecting the phone to WinXP I went to phone's home screen, notification window and selected the USB connection and chose to Mount the drive(s).
I can now see and access both the internal SD and the external SD! WOW!

if you want Kies just to manage and organize your phone, i found a better software for that than kies
check here http://forum.xda-developers.com/showthread.php?t=765081

So a driver instal is required. Bugger. I need my external storage to show up and be defaulted to first because it would be nice if I could connect to my headunit in car to get to my mp3's.
Maybe some sort of hack could help here
Sent from my GT-I9000 using XDA App

@ado_civon: I'm not sure you do need to install the drivers.
My issue was that I was not getting the 'USB connected, touch to transfer files' status bar option.
I'm using Dark's ROM (based on Froyo) and don't see the Settings > About Phone > USB settings option. However, when I switched on Settings > Applications > Development > Enable USB debugging, and reconnected, I did get the status bar option.
Sadly, selecting this still did not let my computer (a Win XP machine at work, so I have no administrator rights) recognise the drive. Maybe it works for others, though. On my HTC Hero this works fine, so I'm still not sure why it won't work with the SGS

Related

Nexus One Mass Storrage Windows 7 64 Bit

I've been having trouble getting my nexus one to work as a mass storage device. I will mount sd and then it unmounts on its on. Tried on 32 bit system and it worked perfect. I can mount in recovery fine and i can use adb fine but not mass storage. I tried installing the drivers on here for 64 bit and it works for a little but if i restart my phone it starts unmounting and i have to reinstall drivers. i also tried installing pdanet and it works but same issue after restarting phone. any help would be appreciated
i've had no issues on win7 64bit mounting it, ive only done it once though, i prefer adb or i ftp files from pc to phone.
Using Win7 64bit here too....no probs...hmm..
Same here using Windows 7 64 bit no problems to report. I copied 3 gig music at one time to the SD and it worked fine.
I had the same problems.
The only way I could get it back to mounting again (and the not-mounting problem hasn't returned) was to:
1) Go into 'Devices and Printers'. (Start Button/'Devices and Printers'
2) Right Click on Nexus One and eject.
3) Disconnect usb cable and reconnect and then try to mount from N1 again...
I was thinking that the problem probably started because of my network mounts and then my usb hub on my monitor with all the card reader options as well. I think my drive letters got a little conflicted.
I had to fixed all that first in the Disk Management.
Hope that helps. I was really frustrated with not being able to mount the last couple of days.
Using Win7 64bit here and no issues. Mounted a few times to transfer music and pics.
i have no idea whats wrong. it works fine on my 32bit laptop. mass storage works in recovery. Its confusing
Manually seek and install driver?
I couldn't get it to work on windows 7 pro 64bit with administrator rights. With a user without admin rights, it worked fine!
I already tried manually installing and i have admin rights on windows 7 64 bit ultimate
there are 2 drivers you have to install from the androidsdk. device drivers and usb drivers. install through devmgmt.msc, browse to correct folders in android sdk to install.
You don't need the device drivers to use mass storage. You just need the usb drivers, which should have installed when you first plugged the phone in.
Have you got the Intel Matrix Storage Manager driver installed on your pc?
I have the exact same issue with win 7 64bit home premium. No problem on winxp 32 at work. Also no problems with my ubuntu 64 bit set up. It also works fine in recovery mode.
a long time ago I called HTC about this, because it happened right after I got the phone in January and the official HTC response was, 64 bit os's are not supported!
I had the same issue. It all basically came down to not "safely removing" the storage before unplugging.
Did your computer flag the micro SD card as not safely removed and does it want to scan it for errors when you plug it in? This was happening to me. Apparantly Nexus was somehow choking on the attempt to "repair" and it simply unmounted the card. One day I took the card out of my Nexus, put it into a card reader and let Windows check it for errors. After that, I didn't experience any auto-unmounting anymore.
Actually I'm lying
Another problem was the underpowered USB hub which I use. If you use a hub, try connecting directly to your PC.
Ironically, since flashing back to stock rom (just fiddling around cos I was bored ) I've just had this issue of Win7 64bit not being able to recognise/access the sd card of my N1. Here's how I fixed it:
1. Plug phone into PC.
2. Turn on USB storage from dropdown menu on phone.
3. Go to Device Manager in Windows.
4. Find 'Android Phone' in Device Manager.
5. Right-click and choose 'Update Driver Software'.
6. Choose the 'Browse my computer for driver software' option.
7. Choose 'Let me pick from a list of device drivers on my computer' option.
8. You'll now see 'Android ADB device' and 'USB Mass Storage Device'. Choose the latter and click next.
Windows should reinstall the mass storage driver and the sd card should mount in windows.
If you haven't installed Android SDK in the past then you'll not have an 'Android Phone' in device manager. In this case look in the 'Universal Serial Bus Controllers and follow 5-8 above but right-clicking 'USB Mass Storage Device' instead.
Note: I'd done a format of my sd card before plugging in the phone so if the method doesn't work try that (assuming you've nothing on there that you want to keep).
^ that's what i was trying to say

[q] Kies still wont connect, even when MTP driver successfully installed and run.

Following the advice of deleting any files with longer than 16 characters after the . in the filename.xxxxx
I finally managed to correctly install the MTP driver upon connecting my phone to the pc throught Kies mode. How ever Kies itself wont detect my phones, it keeps saying " connecting, please wait"
Also I tried to bypass Kies and only use the MSC.Thunder.FirmwareUpdate.exe - Shortcut file still that wont detect my phone. :/
Any help?
Unmount your External SD Card and try again.
Unmount your internal SD Card and try again.
Post your results.
are you sure you're using touchwiz, kies will not work with 3rd party launcher replacement apps.
Yes im using samsung tw interface, the default one, never installed any other interfaces. And I was on the home screen when I plug in the USB cabel, and selected Samsung Kies when the options popped up.
Unmount extern SD card, same result.
Unmount extern and intern SD card wont work, as the MTP screen keep flashing between the homescreen and the MTP screen
Remount the intern SD card, but have the extern SD unmount, gives same result as before. MTP working perferctly but Kies wont connect. neither does the MSC.Thunder.FirmwareUpdate.exe
did you apply lagfix? I used to have flashing between home and MTP when i moved back files from /dbdata/data to /data/data.
This is a known issue. It is caused by files with long name extensions residing on the SD card. If you have used Soundhound, delete the files in it's cache folder. If this does not help, mount the SD as a mass storage device and use windows search with the following: *.????????????*
This should show you the files with long extensions. Delete them (or backup if they are important) and try Kies again.
Hope this helps.
husq510 said:
did you apply lagfix? I used to have flashing between home and MTP when i moved back files from /dbdata/data to /data/data.
Click to expand...
Click to collapse
Yes I used the 1 click lag fix.apk
What do you mean moving files from dbdata/data to data/data
NetCopAD said:
This is a known issue. It is caused by files with long name extensions residing on the SD card. If you have used Soundhound, delete the files in it's cache folder. If this does not help, mount the SD as a mass storage device and use windows search with the following: *.????????????*
This should show you the files with long extensions. Delete them (or backup if they are important) and try Kies again.
Hope this helps.
Click to expand...
Click to collapse
I think you meant what I already did in my first post, deleting files with longer than 16 character in their extension, which is why MTP is running now that I did just that. But still my problem is that Kies wont connect.
Opps, sorry about that. Not enough sleep apparently :/
Try restarting the phone, reinstall drivers trough Kies, delete device info from the registry and then start Kies again and connect the phone.
NetCopAD said:
Opps, sorry about that. Not enough sleep apparently :/
Try restarting the phone, reinstall drivers trough Kies, delete device info from the registry and then start Kies again and connect the phone.
Click to expand...
Click to collapse
Yeah now that worked, I had to finally reinstall drivers through Kies itself.
Now it's all peachy woot.
So to recap this is what I did.
* deleting all files with longer than 16 characters in the extension on internal SD.
* reinstall drivers in Kies.
voila.
squyerkul said:
Yeah now that worked, I had to finally reinstall drivers through Kies itself.
Now it's all peachy woot.
So to recap this is what I did.
* deleting all files with longer than 16 characters in the extension on internal SD.
* reinstall drivers in Kies.
voila.
Click to expand...
Click to collapse
This worked for me, too. The drivers in my case had never installed at all. By deleting the files with more than 16 chars they then did install. I got the i9000 connected to Windows Vista Home Premium and Kies. The firmware update function then told me there was nothing to update.
All I can say is: Kies is one STUPID piece of software. Incredible.

[Q] Help please - Windows detects galaxy internal sd card as an empty/unusable drive

Hi all
I rooted my phone today. I then installed clockworkmod and saved a stock backup. Following that, I successfully enabled 3 button recovery.
My problem appeared either after rooting or after clockworkmod. The problem was there prior to enabling 3 button recovery. I suspect it was clockworkmod that caused the problem.
Anyway, when I connect the phone to the computer the 16gb internal sd card & 2gb phone storage appear as removable drives in 'my computer'. However, double clicking on the drives gives the message 'no disk in the drive, please insert one'. Windows can't read the usable file space, browse or even format the drives.
However, I can browse the internal sd card fine using any android file manager.
Also, I can use adb to push/pull files.
What is going on?
I need to know quite quickly what to do. I initiated a phone repair with my carrier due to the mtp crash bug, so they are expecting it to be returned pronto. If the phone is stuffed, I'll send it back. If this can be fixed, I'll keep it since I managed to get the three button recovery working.
Also, I think there's a boot rom or something to do with clockworkmod still installed? How do I get rid of that if I'm sending the phone back. I know how to unroot.
Edit: I just found an external sd card to test. I formatted it in windows by using a sd card reader, then when I plugged it into the phone and tried it as a mass storage device windows didnt like it. Putting it back into the card reader one last time and windows recognised it. Makes no sense....
Edit2: In kies mode, kies can access it. And also it adds a 'galaxy s' to my computer where the internal sd card actually works... now I'm even more confused!
Have you tryed formatting your internal Sd or useing recovery 2e and factory resetting your phone?
I've tried formatting it and reset via settings->privacy->factory reset data.
Is 3 button recovery any different to the above type of reset? What will it roll the system back to?
(The recovery image I made in rom manager will have the same problem. I dont currently have an update.zip on my sd card due to formatting it, but I can get one on there using adb if I need to.)
quitestuck said:
I've tried formatting it and reset via settings->privacy->factory reset data.
Is 3 button recovery any different to the above type of reset? What will it roll the system back to?
(The recovery image I made in rom manager will have the same problem. I dont currently have an update.zip on my sd card due to formatting it, but I can get one on there using adb if I need to.)
Click to expand...
Click to collapse
Is your usb debugging on by chance? If so, turn it off ans reconnect the phone to the pc.
Mine does this when usb debugging is on and im on a stock eclair rom... Hope it helps...
Sent from my GT-I9000M using XDA App
That thought occurred to me too. Definately off. Ive checked it many many times now
When I first used adb, I simply pulled the plug out. I couldn't see any 'quit debug' command. There are start/kill server commands, they dont seem appropriate. Doesnt look like I should have had to do anything other than just pull the cable out.
Update:
I think that the update.zip's applied to my phone have changed some software to an earlier version that what my unit was shipped with.
When I first got the phone, I just plugged it into the pc and selected 'mass storage' on the phone. The drives then appeared (and worked) in windows.
Now, I have to click mass storage. That on its own isnt enough. But if I pull-down the tray menu at the top of the screen, there is another option to click (something along the lines of 'select this to transfer files between your phone and pc'). If I click that, it works.
There are some slight differences still:
1) I could swear that my phone originally allowed access to the 2gb phone internal memory (I never tried reading/writing to it, but I'm convinced windows displayed a 2gb drive).
2) I used to get the "xx/13.4gb free" under the drive letter in 'my computer', which I now only get in the status bar at the bottom of windows file explorer.
QUESTION
Does everybody else have to click "mass storage mode" AND pull down the task bar and click "transfer files" to get the internal sd to work as mass storage in windows?
Or do they just have to click "mass storage mode" and that's all?
Thanks
I always had to pull down the menu and manually mount the sd card when using mass storage.
Sent from my GT-I9000M using XDA App
Definately wasnt the case on my phone (bought mid october, so its quite new) because I got my music on there via mass storage twice before 'hacking' it. I couldn't have done that without knowing about the extra buttons to press. It's good to know that it's just a side effect of the update.zips I've applied, and that I get to keep the phone
Cheers

[Q] MTP Application starts but nothing happens on PC

After I flashed my phone to 2.2.1, the MTP application doesnt seem to work anymore (PC side, at least thats' what I think).
What I did:
1. Backed up with Titanium Backup
2. Factory/Cache wipe
3. Flashed 2.2 Froyo
4. Flashed 2.2.1 JPU
Now, when I connect the phone to any of my PC's (I have 3, all with W7 one of them 64-bit), the phone says "MTP Application Started", on the PC side, the devices show to be "Ready to use" but the phone doesn't appear in the "Computer" window (or on the navigation pane on the left of Win Explorer), where before the I9000T would show and a phone icon on it.
I can still mount it as mass storage but I prefered the MTP app because it clearly showed which was phone storage and external SD storage (and I'm very distracted dude so I *will* one day confuse them both in mass storage mode).
On one PC I have KIES installed, on the other 2 I just have the drivers that are linked somewhere in these forums installed.
So, any ideas? Anybody else encountered this?
Thanks in advance

It will not see the internal SD

Hope someone can help me. Today I just flashed the Rock Rom, and once I am done, I connect the USB cable to my desktop. This is what I usually do with the stock ROM, on the phone I slide the menu bar and click on USB Connect..etc. Once I click it, my explorer will pop up with L: M: directories. One is my ext MicroSD and one is frome the phone, I can see that internal SD folder.
But with this Rock Rom, once I connect to the USB, It saids MTP Connected (what does that mean)? And on my explorer, all I see is the N7000 icon. Inside that it has phone and card folder. But look through both of them, I still can't find my internal sd built in to the phone.
With Stock ROM I got no problem with that. It will say "USB connected" Select to copy files to/from your computer.
If I tab that , I can click on "connect to USB Storage:.
Is there something I need to enable ? How do I change it ?
Really hope some expert can assist me.
Found the problem. For some reason the debug mode is checked.

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