[Q] Horrible sounding audio - Captivate Q&A, Help & Troubleshooting

I was wondering if anyone else has been experiencing really bad audio quality on the captivate, or if anyone knows what might be causing it?
I tried looking for info but all i found was regarding bad audio on froyo.
Im running 2.1 JH3, and I had the problem with JF6. I was using pandora and it sounded horrible (with both roms). I tried some other audio from the web today and it still sounds bad. Any ideas?
Sent from my SAMSUNG-SGH-I897 using XDA App

Go into the settings for pandora and check the better audio quality box. I've noticed with out that pandora sucks
Sent from my SAMSUNG-SGH-I897 using XDA App

I tried that, and it isn't just with Pandora. This is the only thing making me miss my iPhone....

Is it like cracking and popping?
Also you should try these threads
http://forum.xda-developers.com/showthread.php?t=758326
http://forum.xda-developers.com/showthread.php?t=735918

What I'm hearing, is that when I some music files, it sounds like it is really low quality. Like an mp3 compressed to 48k (or less). The singing in a song is hard to hear, it all just sounds muddled. Listening to music in the browser and Pandora both had this effect. I haven't loaded any mp3's yet (been busy learning and rooting, etc) but I have downloaded a few ringtones, and they don't seem to experience this issue.
Listening to Pandora has been both through the built in speaker, and the headphone jack to a speaker system. Horrible on both. Also, I was using Google's Listen to listen to the most recent episode of the Engadget Podcast, and with the volume all the way up on both the Captivate and the sound system, I still couldn't really hear it. I unplugged and listened to it over the phone's speaker, and it was audible enough to hear, although not at all loud, even at max volume.
Thanks a million for the links to those threads! I searched and searched and couldn't find anything relevant to my issue. Did you have prior knowledge of those threads, or did you find them by searching? If so, I'd like to know what keywords you used (if you don't mind). I'm always trying to improve my ability to help myself, so I'd appreciate it. It's late now, so I'm going to fully read those threads and try the fixes in each tomorrow. I'll report back. Also, I'll test my wife's Captivate to see if it has the same problem. **** it, I'll do it now.
Results: Pandora sounds fine through the internal speaker, when plugged into the speaker system (iPod dock w/aux in) it immediately sounds like ****. Perhaps the bad quality is only when plugged in, I might have just thought the internal speaker sounded bad because it's tiny. I'll retest my phone in the morning.

Well i just kinda stumbled onto the thread when i was looking to see the source of the crackling and popping I sometimes hear. Though you could scroll down to any page of a thread and see the tags associated with it.
And to me it honestly sounds like a singular issue with your captivate. The sound is loud and clear on mine. Even Pandora is fine for me

I did some more experimenting. At first I had hope about the headphones EQ fix, because I figured out that it only happens on audio that is plugged in to the ipod dock. When using a headphone to tape adapter in my older boom box, the audio sounds fine. I'm going to try switching out the cables and try the other input on the dock.
And, it happens on both mine and my wife's phone.
Thanks for the info!

OK, I'm an idiot. It was the 3.5mm cable (exacerbated by the samsung EQ issue). Thanks everyone for the help.

Related

[Q] Whats up with the headphone jack?

So I have looked everywhere and havent really found the answer im looking for. First of all my headphones, also others i have tried including an aux cable dont seem to fit into the nook color headphone jack all the way. This is causing problems hearing sound in both ears, or getting any sound at all. I have to fidget to get it just right. Does anyone have any solution or similar problems? A specific pair that work?
ajd88 said:
So I have looked everywhere and havent really found the answer im looking for. First of all my headphones, also others i have tried including an aux cable dont seem to fit into the nook color headphone jack all the way. This is causing problems hearing sound in both ears, or getting any sound at all. I have to fidget to get it just right. Does anyone have any solution or similar problems? A specific pair that work?
Click to expand...
Click to collapse
It isn't broken. Just stick the headphone jack in and when it gets stuck just push on it until it goes in
My nook is like that and doing what I stated above will not break your nook or headphones
Sent from my DROIDX using XDA App
Mine works fine with three sets of headphones and an Aux cable.
RoboRay said:
Mine works fine with three sets of headphones and an Aux cable.
Click to expand...
Click to collapse
really?
i found mine to be a bit hard to plug in and unplug but im kind of use to it now, i just thought all nooks were like that
It requires a bit more force to insert and remove than other devices I have, but that also makes them harder to disconnect by accident. /shrug
They do work fine if you insert them all the way rather than stopping at the first click, as the tip slides past the ring contact, which may be what the OP is doing.
Wow... im a crackhead lol. Anyways thanks guys, sorry for wasting your time.
Sent from my LogicPD Zoom2 using XDA App
ajd88 said:
Wow... im a crackhead lol. Anyways thanks guys, sorry for wasting your time.
Sent from my LogicPD Zoom2 using XDA App
Click to expand...
Click to collapse
lol no problem it was a valid question and i was wondering the same thing when i first got my nook color, i just accidentally ran into the solution like 1 hour later lol
Yes, the headphone jack is extremely tight on the NC. I feel like I am going to break something every time I am plugging in the headphones. I am sure that they inserted completely. However, out of 5 "plug in and out" cycles, only 1 will yield the full spectrum of the frequencies for me. Specifically, there is no bass, all mids and highs. I have to plug and unplug few times to get sound with bass+the rest. I am not complaining that the bass is weak, there is simply no bass at all until you get a right "fit". I tried 5 different headphones (ranging from cheap iPod headphones to UE TripleFi 10) and different sources (e.g., Pandora, music player, etc), and the result was always the same.
Anybody else with this problem (i.e., complete lack of bass until you find the right "fit")?
3.5mm TRS audio jacks have three contacts, one each for the Right and Left stereo channels and one for ground. A channel is either present or absent. Any bass issues you are experiencing are not due to the jack; it simply is not wired that way.
tenderidol said:
Yes, the headphone jack is extremely tight on the NC. I feel like I am going to break something every time I am plugging in the headphones. I am sure that they inserted completely. However, out of 5 "plug in and out" cycles, only 1 will yield the full spectrum of the frequencies for me. Specifically, there is no bass, all mids and highs. I have to plug and unplug few times to get sound with bass+the rest. I am not complaining that the bass is weak, there is simply no bass at all until you get a right "fit". I tried 5 different headphones (ranging from cheap iPod headphones to UE TripleFi 10) and different sources (e.g., Pandora, music player, etc), and the result was always the same.
Anybody else with this problem (i.e., complete lack of bass until you find the right "fit")?
Click to expand...
Click to collapse
"However, out of 5 "plug in and out" cycles, only 1 will yield the full spectrum of the frequencies for me. "
I am certainly experiencing this issue as well. I've found a way to reproduce it. If you push the plug in fast enough all the way, you can get the plug to produce full sound, but if you push it half way in and wait for NC to change the sound from speakers to headphones you'll be missing some spectrum, after you're hearing broken sound coming out of your headphones, even if you completely push in the rest of the jack, the final results will be missing some spectrum. So the only way to get complete sound is to push the plug in before the NC switches to the headphone output.
Wonder what a pair of the little powered external speakers would sound like?

How terrible is the sound on your NC?

So, music was one of the things I was hoping my NC could do, but haven't had much occasion to try out in the month I've had it. Today I devoted a little time and attention to it:
My only headphones at present are some worn-out Apple earbuds, and I used them once to listen to an audiobook--the only thing I noticed was that the volume was quite low, but otherwise I won't base any impressions on that experience.
Today, however, I decided to compare some music player apps for sound quality, and tried out the NC on three different sound systems in the process:
The Nook Color's speaker.
Lined in to an iPod dock with an unshielded 3.5mm-to-3.5mm cable.
Lined in to a shelf stereo system with a 3.5mm-to-dual-RCA cable.
Okay, the built-in speaker is crap, obviously. It's tiny, points backwards, and there's only one. My cell phone speaker can drown it out, though the sound is marginally better on the NC. It's actually halfway impressive the sound quality they get out of the tiny speaker, but I still couldn't imagine using it for music. It's serviceable for tv shows, but I would probably still pop in earbuds if I had them handy.
Connecting to an outside sound system was what really underwhelmed me. For the two systems I tried, the NC produced drastically lower volume than anything else I've ever plugged into them. At what would be a loud volume for my phone, iPod, or an instrument, the NC's output (at its maximum volume) was barely audible. With the systems cranked to achieve an ambient volume, the sound was tolerable, but washed out in comparison to other sources.
There was also occasional skipping or stuttering in playback, which is really odd considering how well the thing handles video.
Click to expand...
Click to collapse
Is this consistent with everyone's experience? Is there any difference between stock and CM7 output?
I've seen threads here and there about improving volume and disappointment with output through the headphone jack, but I had no idea. I guess I've been sheltered using iPods and/or at least somewhat music-optimized phones (SE Walkmans), because I did not realize that audio output on a device capable of playing MP3s could be this bad.
the sound on my nook is good, the speaker isnt the best but its decent and audio with my panasonic headphones sound is awesome.
EDIT: i use cm7 and cant remeber much of when it was stock rooted, as that only satisified me for a whole 2 days before i went to nookie froyo then cm7.
I have no idea how sound works on the stock or rooted stock Nook since I put CyanogenMod on my Nook as soon as I got it. The sound seems to work fine on my headphones. I can almost reach the threshold of pain with a few tweaks of the DSP settings.
I do not use the built in speaker for much, but even it is better than nothing.
I'm running phiremod 6.1 on mine. I have found that the volume was inconsistent between versions, but I'm pretty pleased with the current setup. I do however have a different issue, which is related to the headphone jack. When I plug in my headphones, it seems like 75% of the time they don't work quite right. The obvious symptom is that one speaker is noticeably louder than the other, and generally the audio sounds like crap. Unplugging them and plugging them back in a few times will get things back to normal, but its a little annoying. This has been the case on every OS I have run on it.
there are terrible impedance issues with NC. If you buy this:
m.crutchfield.com/mt/www.crutchfield.com/p_127SNI135/PAC-SNI-1-3-5-Noise-Filter.html?tp=2653&osid=969403309&un_jtt_redirect
they will all go away. I know it says it is a "noise" filter, but it fixes impedance too. I own two of them, they keep me from pulling my hair out. Hint: if it doesn't work one way with a certain device, plug it in backwards using a M/F adapter.
i run cm7. using dspmanger... the nook color sounds awesome. I hook it up to my logitech thx speakers and cry.... because it sounds a helluva lot better than the $160 sound card in my pc.
without dspmanage... it sounds like garbage.
have fun.
I found this thread discussing NC audio in a little more depth:
http://forum.xda-developers.com/showthread.php?t=864064
I haven't heard the hissing they're talking about so much as a slightly washed-out sound and the crazy low volume. Someone else testing the NC with external speakers found that yes, it was considerably quieter than their Sansa MP3 player and iPod Touch, but the newest Kindle is quieter still.
technicalsquash said:
I do however have a different issue, which is related to the headphone jack. When I plug in my headphones, it seems like 75% of the time they don't work quite right. The obvious symptom is that one speaker is noticeably louder than the other, and generally the audio sounds like crap. Unplugging them and plugging them back in a few times will get things back to normal, but its a little annoying. This has been the case on every OS I have run on it.
Click to expand...
Click to collapse
I've had this issue with my crap Apple earbuds in my iPod before, and rather than yanking them out and jamming them back in, I found turning them in the socket and/or moving them in or out just a couple millimeters let me 'tune' them to where I was getting the best sound from both speakers. I actually found the same thing with my NC lined-in to my iPod dock via 3.5mm male-to-male cord.
If you are having trouble with low volume or hiss i suggest you use my app here:
http://forum.xda-developers.com/showthread.php?t=1104039
It requires kernel support so only my kernel works with it for now until the next CM7 nightly.
Note: My kernel works with both B&N 1.2 Froyo and CM7.

[Q] audio port dying?

Today I plugged in my phone to my speakers to listen to music and its playing mostly on the speakers just fine. But every so often the sound comes out of the phone for a second instead of the speakers then goes back to the speakers. Is this just my phone dying after (almost) two years or is this some kind of bug? Anyone seen this before? I recently install AOIP with the whitescreen kernel.
kfs325 said:
Today I pluggedthere's a phone to my speakers to listen to music and its playing mostly on the speakers just fine. But every so often the sound comes out of the phone for a second instead of the speakers then goes back to the speakers. Is this just my phone dying after (almost) two years or is this some kind of bug? Anyone seen this before? I recently install AOIP with the whitescreen kernel.
Click to expand...
Click to collapse
Its the ROM try using viper sound mod it will be fix in aoip 2.0
schuylkillparanormal said:
Its the ROM try using viper sound mod it will be fix in aoip 2.0
Click to expand...
Click to collapse
OK, thanks! Good to know.
I had the same thoughts about my audio port crapping out on me. I bought an fm transmitter/ charger dock for my car so I can stream music over the web to my car stereo when i drive. however the music player stops randomly. this seems to be an issue for a number of people after looking through the webs about it.
not trying to hijack the thread (but i am) is this similar to what you experince? i dont think it is becuase my music -pauses-, it does not continue to play through the regular speaker.
It seems according to a few posts ive read, that a change in the data connection is what causes the music to stop. going from 4g -> 3g or what have you. and since i only have this issue when im trying to listen in the car, riding down the road, i can see a correlation. and its not just when playing streamed media, it will pause when playing stored files from the memory card too.
fyi - AOIP -6/30 i think it is.

Massive Sound distortion while listening to music

Hi guys,
since my Nexus 4 days I am always facing the same issue of massive sound distortions while listening to music. The same holds true for my Nexus 7 (2013) and bow the nexus 6.
When playing music (e.g. Via Spotify or poweramp) the music stutters including horrible sounds similar to a broken venyl as soon as I put a little bit of load on the cpu. While on my Nexus 4 the problem was also there when the screen was of or even during phone calls the latter is fine on the n6.
I have tried all kind of kernels, schedulers and governors, but i can't make this go away at all.
It's weird that I have the same problem on all my Nexus devices. Since I do not read about others having this issue I guess I must do something wrong.
Does anyone have an idea?
Merry Christmas ?!
Dabarr said:
Hi guys,
since my Nexus 4 days I am always facing the same issue of massive sound distortions while listening to music. The same holds true for my Nexus 7 (2013) and bow the nexus 6.
When playing music (e.g. Via Spotify or poweramp) the music stutters including horrible sounds similar to a broken venyl as soon as I put a little bit of load on the cpu. While on my Nexus 4 the problem was also there when the screen was of or even during phone calls the latter is fine on the n6.
I have tried all kind of kernels, schedulers and governors, but i can't make this go away at all.
It's weird that I have the same problem on all my Nexus devices. Since I do not read about others having this issue I guess I must do something wrong.
Does anyone have an idea?
Merry Christmas ?!
Click to expand...
Click to collapse
Turn your EQ down or master volume down.
Or try flashing the zip for stock volume on your N6 i made a few days back - http://forum.xda-developers.com/showpost.php?p=57678105&postcount=77
Hi. Thanks for your help. I tried to follow your advice, but unfortunately it didn't help. It's not related at to my volume at all. Also I didn't tinker with EQ etc. all.
I also did a clean flash with stock kernel and just tried spotify. Same thing happened.
This is really weird since it's affecting all my Nexus devices and no one else seems to have that problem though.
Dabarr said:
Hi. Thanks for your help. I tried to follow your advice, but unfortunately it didn't help. It's not related at to my volume at all. Also I didn't tinker with EQ etc. all.
I also did a clean flash with stock kernel and just tried spotify. Same thing happened.
This is really weird since it's affecting all my Nexus devices and no one else seems to have that problem though.
Click to expand...
Click to collapse
Is it your headphones?
What music? Is it the same files across devices? That'd where I would start. If it's any and all music then who knows.. What app are you using....?
If it's persistent across multiple devices, the problem is most likely either your headphones or the quality of your music files. You could test this by listening to an album you have in both the format you have now and a higher quality (like FLAC) and see if there is a difference. Also, if you are editing your mixer_path's and/or using a sound modification, lower standard audio will have some distortion sounds depending on how high you set the numbers.
My setup is:
RHA 10TI Hi-fi NR earbuds
High quality music files (FLAC, etc. nothing below 320 if in lossy format)
HP and RX's set to 30 and 94, respectively
Hope this helps you out.
Hey guys, thank's for all your answers and I'm sorry for my late response. I am using spotify as my daily music app. But the problem also occurs on YouTube or regular mp3s using poweramp with different quality files. It can't be the headphones actually, because i have the same distortions when using the phone speakers. I haven't tried flac files though.
I am still somewhat clueless about that. I was thinking about a rma of the n6 but then why would it be the same problem on all 3 devices. Hmpf.
Thanks very much for your help!
I have the same problems with my phone no matter what app I use and when I'm on the phone to where no one can hear me. I rma mines this week and it was overnight shipping label from Motorola. So they will have my device this Friday 2/15. They told me I will receive a new phone in return. To be honest I didnt have this problem until I updated to 5.0.1
Hmm, I really do not want to do a rma though. What I have realized is that YouTube Videos also freeze for a milisecond as well as soon as the sound distortion 'kicks' in. Seems as this really is related to the cpu not bring able to handle the 'load'.
I flashed Euphoria rom http://forum.xda-developers.com/nexus-6/development/rom-euphoria-os-beta-0-3-t2954615 and now problem is gone. No distortion sound anymore.

Galaxy Note 5- Audio Glitches When Listening To Music

Audio issue - please help
I just bought the note 5 from tmobile 4 days ago. It's an amazing phone, however I am having an issue with the audio. I'm not sure if it's something internal or if my earphones are broken. Basically when I play music through my earphones, the song plays normally. But at random moments I can hear random noises. The noises come in at random moments in the song.
I noticed this pretty soon, but didn't make much of it at first. Now, on my bus ride to school it's finally gotten to a point where I can't take it. The music gets warped for like a millisecond, but that happening multiple times in a song just got a bit too much.
I have not checked if this happens when using the speakers or using another pair of earphones. I'm using the pair that came in the box. As I said I'm on the bus, so I can't blast music through my speakers. However I was playing music yesterday through speakers in my room and now that I think about it I didn't notice any warping. When I get to school I'll borrow someone's earphones to see if my pair is just broken.
But yeah are any of you having this problem? It's a big deal cause I listen to music a lot through my earphones.
Love your thread, man. This happened to me too but I wasn't 100% sure and I couldn't reproduce it. Now I know it's a problem. I just hope it's on everyone's Note5 too because then it would be a software problem that'll disappear soon. Otherwise we may have to go for exchanges. What ROM are you on? I'm 100% stock N920CXXU1AOH2.
KarimSalloum said:
Love your thread, man. This happened to me too but I wasn't 100% sure and I couldn't reproduce it. Now I know it's a problem. I just hope it's on everyone's Note5 too because then it would be a software problem that'll disappear soon. Otherwise we may have to go for exchanges. What ROM are you on? I'm 100% stock N920CXXU1AOH2.
Click to expand...
Click to collapse
100% stock with no root N920TUVU1BOH4
Really hoping this is a software issue..
I just registered to say I'm having the same exact issue when listening to music through the headphone jack no matter if I use headphones or the Aux input in my car. I hope this is a software issue and gets fixed soon.
I haven't seen this issue yet but I havent been listening to much music lately anyway. Will check it and get back. I am more concerned about the S-Pen sensitivity issue. Also started a thread for it here
http://forum.xda-developers.com/note5/help/samsung-galaxy-note-5-s-pen-sensitivity-t3205683
It was happening to me on stock not rooted with Bluetooth and pandora. It was only happening with WiFi on but I haven't noticed it since I'm rooted on custom kernel and rom
I think it happens only on certain frequencies because when I listen to podcasts I never have the issue.
Yes I'm having the same problem when playing music through the auxiliary port or the phone's speaker it's self. Randomly sounds like someone has the hiccups in the background. Have you found a fix?
---------- Post added at 03:14 PM ---------- Previous post was at 02:56 PM ----------
CultRoger said:
I just bought the note 5 from tmobile 4 days ago. It's an amazing phone, however I am having an issue with the audio. I'm not sure if it's something internal or if my earphones are broken. Basically when I play music through my earphones, the song plays normally. But at random moments I can hear random noises. The noises come in at random moments in the song.
I noticed this pretty soon, but didn't make much of it at first. Now, on my bus ride to school it's finally gotten to a point where I can't take it. The music gets warped for like a millisecond, but that happening multiple times in a song just got a bit too much.
I have not checked if this happens when using the speakers or using another pair of earphones. I'm using the pair that came in the box. As I said I'm on the bus, so I can't blast music through my speakers. However I was playing music yesterday through speakers in my room and now that I think about it I didn't notice any warping. When I get to school I'll borrow someone's earphones to see if my pair is just broken.
But yeah are any of you having this problem? It's a big deal cause I listen to music a lot through my earphones.
Click to expand...
Click to collapse
Yes I'm having the same problem when playing music through the auxiliary port or the phone's speaker it's self. Randomly sounds like someone has the hiccups in the background. Have you found a fix?
From what I've come across, it seems like an issue with VBR MP3 files. I was able to fix it using Poweramp as my music player, as it uses a different audio processor than the stock Samsung one.
Also, the update released a few weeks ago also seems to have fixed the issue.
I had the same issue in the older firmware of my Note 5 920I. The latest update OJD fixes the problem. Not facing anymore glitches now. It's definitely a software bug and has been solved by Samsung. Please update your device normally. No root required.
Use Don't Pause
There's an app called don't pause. What it does is when youre listening to streaming music that when you get a notification that you wont get the gap in space (pause) in the music. The paid version removes ads. Ive been using it since the KitKat days with my Note 3 and it works well.
Radio
can I add radio app to not 5 ?
I face audio prob too. Note5 no root, stock 5.1.1.
When I feed digital signal to ext. dac, if use Scale up 385khz then pop and click happen (i use Neutronmp).
When scale up 88khz this phenomenon reduce and when no scale up used, sound is smooth.
Also hf player upscale to 192khz is ok.
Note2 and Lenovo A7-30 and S4 is okay when do the same thing with same neutronmp version.
No solution till now
Depending on if the issue is with your actual audio or if its coming from the music player will be two different things. I always recommend doing a quick restart on your phone or trying to leave it off for a little bit if its having any issues. Usually this will work if there is an overheating issue. You should also try doing an update which can fix problems in the software. If its with your actual music player then these are some of the best music players for the galaxy note 5 hands down https://fliptroniks.com/best-music-app-for-galaxy-note-5/
Having the same issue on Note 5 which I bought on 7/21/2017
CultRoger said:
I just bought the note 5 from tmobile 4 days ago. It's an amazing phone, however I am having an issue with the audio. I'm not sure if it's something internal or if my earphones are broken. Basically when I play music through my earphones, the song plays normally. But at random moments I can hear random noises. The noises come in at random moments in the song.
I noticed this pretty soon, but didn't make much of it at first. Now, on my bus ride to school it's finally gotten to a point where I can't take it. The music gets warped for like a millisecond, but that happening multiple times in a song just got a bit too much.
I have not checked if this happens when using the speakers or using another pair of earphones. I'm using the pair that came in the box. As I said I'm on the bus, so I can't blast music through my speakers. However I was playing music yesterday through speakers in my room and now that I think about it I didn't notice any warping. When I get to school I'll borrow someone's earphones to see if my pair is just broken.
But yeah are any of you having this problem? It's a big deal cause I listen to music a lot through my earphones.
Click to expand...
Click to collapse
Hey Guys,
I am also experiencing the same issue when listening to music via the headphone jack. Something that I noticed was, when the screen is switched on, it works perfectly. As the screen is switched off, the music gets warped and scratched.
Anyone found a solution for this problem?

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