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Stay with me now, I haven't seen anyone talk about this so this is either perfectly normal or something is wrong with my phone. I just got my phone today, but when you shake or lightly tap the top of the phone to your palm, the phone makes a noise as if something is lose inside, a rattle if you will.
To me it sounds like the internal weight that causes the phone to vibrate. I first noticed it simply setting the phone down on my desk this morning, and started trying to find ways to reproduce the noise (tapping to your palm works best)
What concerns me is that my G1 didn't make this noise, and i'm just wondering if everyone else's N1 does this. So if anyone can confirm my insanity, that would be great.
I can't say I am getting the same noise with my phone. (Thankfully)
I must say the biggest thing I **DON'T** miss is the SQUEEKY sounds my old G1 would make!!!!
No idea what youre talkin about
bofslime said:
Stay with me now, I haven't seen anyone talk about this so this is either perfectly normal or something is wrong with my phone. I just got my phone today, but when you shake or lightly tap the top of the phone to your palm, the phone makes a noise as if something is lose inside, a rattle if you will.
To me it sounds like the internal weight that causes the phone to vibrate. I first noticed it simply setting the phone down on my desk this morning, and started trying to find ways to reproduce the noise (tapping to your palm works best)
What concerns me is that my G1 didn't make this noise, and i'm just wondering if everyone else's N1 does this. So if anyone can confirm my insanity, that would be great.
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Hey, I totally know what you are talking about
Nothing is wrong with the phone Sounds like a normal plastic vibration. It is either the trackball or the accelerometer. Our it could be something else those are just my best guess.
As far as I am concerned it is just a little loose, but now that I think about it the headphone jack could be making the noise. That recedes into the phone body so requires a casing to insert the jack into the phone.
Nothing to be alarmed about.
Hrm, Well I can say its not the trackball (although that initially made the most sense!), I could still hear the noise wile holding the trackball. And I tried the same thing with headphones connected, and could still hear it. But, its reassuring that my phone isn't the only one doing this.
I get the same thing. Could be the vibra motor. like shaking a ps3 controller produces similar feedback of something moving around.
vas41 said:
I get the same thing. Could be the vibra motor. like shaking a ps3 controller produces similar feedback of something moving around.
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it is either this or the accelerometer, you phone is fine, stop worrying...
JHaste said:
it is either this or the accelerometer, you phone is fine, stop worrying...
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Yup, just wanted to make sure it was normal. I'm pretty sure this is accurate.
the rattle noise is most definatly the auto focus camera. It commonly affects the iPhone 3GS, it doesnt cause any problems, but if the rattle gets to you you can send it in if you so wish.
melterx12 said:
the rattle noise is most definatly the auto focus camera. It commonly affects the iPhone 3GS, it doesnt cause any problems, but if the rattle gets to you you can send it in if you so wish.
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i stand corrected? regardless its still fine lol
melterx12 said:
the rattle noise is most definatly the auto focus camera. It commonly affects the iPhone 3GS, it doesnt cause any problems, but if the rattle gets to you you can send it in if you so wish.
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Hey, you are 100% correct!. I can hear it after when I have it snap pictures, exact same noise. I probably won't be able to stand it and will have it fixed/replaced. But that is most defiantly it.
i wouldnt exactly go sending it in.. this is normal.. mine does the same thing.. so does my mother's eris..
Mine does this as well and I too find it extremely annoying. Can anyone possibly confirm if they all do this and if it is normal or not?
Bump (10 char)
How anyone can find this extremely annoying is beyond me..
Stop using your phone as maracas I say.
My Nexus One just recently started doing this, I haven't dropped it or banged it against anything either. It happens when I open and close any app that uses the camera.
webgrafix said:
I must say the biggest thing I **DON'T** miss is the SQUEEKY sounds my old G1 would make!!!!
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Lol those squeeks were so fregin annoying.
i have the same thing on HTC Desire
I have the same rattling noise. I even hear it when I have the haptic feedback on. Each vibration leads to this rattling/crackling noise. Super annoying.
indeed it's the camera. i especially notice it when using the barcode scanner app.
Is anyone else getting a very slight "processing-type" sound when on phone calls? It's hardly enough to notice and I only hear it when the other person and I are completely silent, but it's there. I was just wondering if it's only my phone or all of them. It's not really loud enough to complain about, just asking out of curiosity.
What does a processing-type sound, sound like?
Like your computer when it is processing something, or maybe when the hard drive is being read, though not as loud as either of those obviously since it's so small. It's hard to explain, but if you listen closely when no one is talking but a phone call is in progress, you should hear it.
Hard drives make clicking sounds.
The disks also make a slight "whirring" noise which is more of what I was referring to.
EDIT: I listened to it again and this doesn't really accurately describe it. It's very hard for me to explain and as I said it's so quiet that it's really a non-issue, just a curiosity I guess. If anyone else happens to notice it at some point, let me know, if not then no worries.
Ahhh. See now we are getting somewhere. I know what you're referring to. That's interference you're hearing most likely. Remember back when if you put your old GSM phone near some speakers you'd occasionally hear weird sounds kinda like a chirping and buzzing etc? You still get that nowadays but its not as profound. Its just a small whining sound. As long as you have a speaker and you have something emitting radiowaves near it, you will have speaker feedback
Oh I know that sound. If I put my phone near my speaker after sending a text or anything it does that. I would say it could possibly be a very quiet version of this, but to me it sounds like the sound is coming from the phone itself and not the speaker, but only when on a phone call. I'm not sure about that though and you may be right about it just being some sort of interference - could be that it's just fooling my ears into thinking it's not coming from the speaker since it doesn't fit in at all with the rest of the call.
I mean nothing else on the phone actually makes noise, aside from the small click that the power and volume keys make. You don't hear electricity or data moving through memory or the cpu etc...
UPDATE: Sept, 23rd, 2013: I gave in a week ago and replaced my phone with a re-manufactured one per the suggestion of another rep. Was hesitant since I was doubtful it would solve the problem, nor did I want any NEW issues. Well, the replacement phone seems fine, except it still has the same microphone issue. A caller this weekend who hadn't actually experienced this problem with me before was very confused while talking to me... "hello? hello? You sound far away."
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UPDATE: May 29th, 2013: We are aware of the problem and there is a fix in the works, however, I do not currently have an ETA as to when that fix will roll out OTA as an update.
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Work Around 1: My personal work around so far is to hold phone steady, don't move it, and talk very evenly (no changes in volume). Occasionally have people unable to hear me, but my satisfaction with the phone has gone up now that I can control the problem more.
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Important Note: If the noise cancellation mic (top back of phone) hears your voice clearly, it may think you are background noise! Once you're registered as background noise, you'll have to be patient and wait 10-15 seconds for the phone to reset. Talking louder will lengthen the problem. Resist the urge, and speak at a normal volume until the caller can hear you again.
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I've had numerous people say I sound "distant", "muffled" or "very quiet" from time to time. It doesn't happen a lot and has been hard to track down. I now know it's not location, or signal related. The "pinky finger over mic" idea is brilliant, but I've been holding my phone with as minimal contact as possible since reading about the signal deathgrip issue to rule that one out too.
I even just called HTC on my ONE to report the problem and it started doing it. The girl couldn't believe what she was hearing.
Unfortunately, they couldn't replicate it in their offices immediately.
After some thinking, I can reproduce this problem any time now and wanted to see if anyone else could as well.
I think it is related to the dynamic MIC gain not resetting quickly enough, if at all.
Call someone and just start talking normally for a few sentences.
Turn the phone so the bottom edge (where the microUSB + MIC are) are pointing straight towards your mouth.
Speak a couple more sentences. (You may need to get it close to your mouth, you may need to speak slightly elevated to trigger the issue... But don't SCREAM AT THE PHONE; it seems to be smart enough to not be affected by this)
Revert phone to normal talking position and continue conversation.
When I do this... the other person cannot hear or make out what I'm saying for 10-15 seconds. Now obviously this seems stupid right? Who talks this way? Well, how do you talk to someone when you're looking something up on your phone during a call?
The real gotcha is that it happens to me when I'm just in a plain conversation. My thinking on that is maybe I coughed, or laughed loudly for a sec, or just accidentally moved the phone closer than I should have since I don't tend to sit like a statue when I'm in a call.
Let me know what you get, hopefully I can rule out personal phone defect vs. issue for HTC to look into for all of us.
Dude... you might have hit the nail on the head. I have exact same feedback from people.. they say "Are you there..? Can you ehar me.. " all of a sudden in the middle of a conversation. I will try this now with someone I know.. me being on the HTC One.
This is the ONLY thing bugging me. Hopefully I can replicate this.
This was basically my theory in the thread I started in General. I have a feeling that it is over-aggressive in its low-cut trying to get rid of background noise. So far since I swapped phones yesterday, I haven't had any complaints. I had a DEFINITE issue and it wasn't the pinky for me either.
Wonder if it's something that can be fixed in software.
Lauski said:
I've had numerous people say I sound "distant", "muffled" or "very quiet" from time to time. It doesn't happen a lot and has been hard to track down. I now know it's not location, or signal related. The "pinky finger over mic" idea is brilliant, but I've been holding my phone with as minimal contact as possible since reading about the signal deathgrip issue to rule that one out too.
I even just called HTC on my ONE to report the problem and it started doing it. The girl couldn't believe what she was hearing.
Unfortunately, they couldn't replicate it in their offices immediately.
After some thinking, I can reproduce this problem any time now and wanted to see if anyone else could as well.
I think it is related to the dynamic MIC gain not resetting quickly enough, if at all.
Call someone and just start talking normally for a few sentences.
Turn the phone so the bottom edge (where the microUSB + MIC are) are pointing straight towards your mouth.
Speak a couple more sentences. (You may need to get it close to your mouth, you may need to speak slightly elevated to trigger the issue... But don't SCREAM AT THE PHONE; it seems to be smart enough to not be affected by this)
Revert phone to normal talking position and continue conversation.
When I do this... the other person cannot hear or make out what I'm saying for 10-15 seconds. Now obviously this seems stupid right? Who talks this way? Well, how do you talk to someone when you're looking something up on your phone during a call?
The real gotcha is that it happens to me when I'm just in a plain conversation. My thinking on that is maybe I coughed, or laughed loudly for a sec, or just accidentally moved the phone closer than I should have since I don't tend to sit like a statue when I'm in a call.
Let me know what you get, hopefully I can rule out personal phone defect vs. issue for HTC to look into for all of us.
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Click to collapse
k000 said:
Dude... you might have hit the nail on the head. I have exact same feedback from people.. they say "Are you there..? Can you ehar me.. " all of a sudden in the middle of a conversation. I will try this now with someone I know.. me being on the HTC One.
This is the ONLY thing bugging me. Hopefully I can replicate this.
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Click to collapse
I'm glad it's not just me! It's frustrating especially during business calls, or conversations with older family members. Times when you really really need the phone to just work.
I've used Google Voice on another phone to call into and have made perfect MP3 recordings of this problem and already sent them to HTC. I can trigger this issue now on demand no problem by doing the above.
drbadass said:
This was basically my theory in the thread I started in General. I have a feeling that it is over-aggressive in its low-cut trying to get rid of background noise. So far since I swapped phones yesterday, I haven't had any complaints. I had a DEFINITE issue and it wasn't the pinky for me either.
Wonder if it's something that can be fixed in software.
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Click to collapse
Excellent characterization of it, perhaps even badass, if I may.
Let me know if you still have the problem on your new phone by doing my test above with someone when you can. It's so easy to do. Just have a conversation and in the middle of it, turn the bottom mic to your mouth and talk just a little more loudly... then resume conversation. Guaranteed issue here on my phone.
And like I said, for anyone else passing by this thread... I know I'm sort of forcing the phone to have an issue by doing this, but it's just an easy way to show what has been happening to those of us with the problem during normal day-to-day conversations.
Once it happens, the louder you talk actually will make it worse. My only cure is to be silent and wait for it to "cool off" the processing it is doing. Again, not easy to do if your recipient isn't understanding.
I get the same comments from people too. They say it sounds like I talk away from the phone randomly, or cant hear what I am saying correctly. Funny thing is that when I was force roaming on verizon I never had one complaint about that. The first phone call after switching back to a sprint prl I had that complaint. So who knows
Ihave been having this problem as well. Was thinking about trying to exchange phone, but I was wondering if you ha e heard anything from HTC after reporting the issue
Sent from my HTCONE using xda app-developers app
junpei1337 said:
Ihave been having this problem as well. Was thinking about trying to exchange phone, but I was wondering if you ha e heard anything from HTC after reporting the issue
Sent from my HTCONE using xda app-developers app
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I've sent them three audio samples to a special email they gave me for one of their upper tiers who wanted to look at this case specifically.
I'm able to make it happen with excellent signal, etc. and can do it every time now just by temporarily talking a little louder by turning the MIC towards my mouth.
No HTC response as of yet. Recordings were sent in 3 days ago. I'll update here as we move forward.
Lauski said:
I've sent them three audio samples to a special email they gave me for one of their upper tiers who wanted to look at this case specifically.
I'm able to make it happen with excellent signal, etc. and can do it every time now just by temporarily talking a little louder by turning the MIC towards my mouth.
No HTC response as of yet. Recordings were sent in 3 days ago. I'll update here as we move forward.
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Please do update us! If its a hardware issue that cant be fixed via software I guess I will just wait a while when they switch out their mics then exchange it :good:
Any updates Lauski?
nhutpham said:
Any updates Lauski?
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Nada thing yet. I can still do it on demand no problem and still have people occasionally tell me they suddenly can't hear me.
I just called to check up and was told that I in fact, will be getting a call from the escalation team soon according to the notes on the ticket and they'll talk to me about my findings and may ask me to reproduce it on the fly. Obviously, I'll provide all info I learn back here.
I see...my 14 day return period was ending so I'm gonna just exchange the phone. I bought online so shipping is a bit of an ordeal.
Question, are you using an Airave by any chance? I make most of my calls off one, and haven't noticed the problem outside of using it with the Airave - altho it is a much smaller sample size. I'm wondering if this has anything to do with it. I'm also usually on WiFi when this happens.
nhutpham said:
I see...my 14 day return period was ending so I'm gonna just exchange the phone. I bought online so shipping is a bit of an ordeal.
Question, are you using an Airave by any chance? I make most of my calls off one, and haven't noticed the problem outside of using it with the Airave - altho it is a much smaller sample size. I'm wondering if this has anything to do with it. I'm also usually on WiFi when this happens.
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Never been on an airave. I've tried in 3G areas, 4G areas, with WIFI on, with WIFI off, toggling between CDMA only and CDMA/LTE. I've had the issue in varying degrees of excellent signal and just average. I can also produce the effect (although it's not as drastic) with just using the voice recorder app.
Not that all of these make a difference, but just trying to be helpful so you know my exact situation. Let me know if after exchanging you see any improvement! I assume you're able to reproduce what I've done above with your current phone?
Update: Disappointing so far. I didn't get a call from the tech, but spoke to someone else after I received notification in an HTC Ticket. The new rep asked lots of questions, some relating to the problem, some not... he said he'd talk to the other tech (to whom I sent my audio samples) and would get back to me.
Lauski said:
Update: Disappointing so far. I didn't get a call from the tech, but spoke to someone else after I received notification in an HTC Ticket. The new rep asked lots of questions, some relating to the problem, some not... he said he'd talk to the other tech (to whom I sent my audio samples) and would get back to me.
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Erick_HTC is doing a Q&A on reddit later today, might be worth shooting it to him, he has gotten some answers for people in the past.
http://www.reddit.com/r/htcone/comments/1ebx9a/reminder_chat_today_in_5_hours_for_htc_one_support/
EDIT: Got you some visibility from him.
http://www.reddit.com/r/htcone/comm...be_answering_your_questions/c9yx5d4?context=3
As you can see, he says he and some of the guys up there are going to sit down and try to recreate the problem based on your description here. Hoping it works.
Not sure if my issue is related, but randomly on a call, usually a couple minutes in, I start getting severely choppy audio both in and out like nearly every other word is being dropped. This has happened while on a Airrave, in my car, and just standing in a parking lot.
I'm not seeing others with this exact issue but maybe someone can chime in as well? Might be I just got a lemon from a launch day pickup.
Felnarion said:
Erick_HTC is doing a Q&A on reddit later today, might be worth shooting it to him, he has gotten some answers for people in the past.
http://www.reddit.com/r/htcone/comments/1ebx9a/reminder_chat_today_in_5_hours_for_htc_one_support/
EDIT: Got you some visibility from him.
http://www.reddit.com/r/htcone/comm...be_answering_your_questions/c9yx5d4?context=3
As you can see, he says he and some of the guys up there are going to sit down and try to recreate the problem based on your description here. Hoping it works.
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That's awesome, thank you, I had missed it.
To update everyone else on this thread, we're moving along and I sent them audio samples recorded from the other person's end (recipient).
Seems like we are beginning to lean towards the noise cancellation mic on the back occasionally picking up your voice while in a call, and then the phone filtering your voice out, inadvertently thinking YOU are background noise. The frequency cut would make you sound far away, or like in a tunnel.
Makes sense and it may be randomly happening during a call when you switch ears, look something up on your phone, maybe turn your phone to let someone else speak with you on the phone for a moment, etc. and the mic on the back of the phone picks you up (these are personal theories).
My personal work around so far is to hold phone steady, don't move it, and talk very evenly (no changes in volume). Occasionally have people unable to hear me, but my satisfaction with the phone has gone up now that I can control the problem more.
I noticed muffled call quality as well and think it might be a defect. I noticed an issue also when I tried testing out the video quality and recorded a song playing from my stereo system. After recording it, I noticed almost all of the sound was on the left channel, and the right channel was almost non-existent. I uploaded the video to my computer to hear it and noticed the same issue - the left earphone was loud and clear, the right was very quiet.
Do those of you who have call quality issues also notice microphone issues during video recordings?
jpzsports said:
I noticed muffled call quality as well and think it might be a defect. I noticed an issue also when I tried testing out the video quality and recorded a song playing from my stereo system. After recording it, I noticed almost all of the sound was on the left channel, and the right channel was almost non-existent. I uploaded the video to my computer to hear it and noticed the same issue - the left earphone was loud and clear, the right was very quiet.
Do those of you who have call quality issues also notice microphone issues during video recordings?
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I'm having the same problems.....call recipients complain of my voice going in and out. I originally thought it was a defective mic. However, when I tried to record my voice like jpzsports, both left and right channels produced clear sound. I've also tried covering both rear and front mics while recording my voice...the muffled sound only occurs when I cover the front mic (which would be expected).
I'm leaning towards lauski's theory. It does seem to be some type of defective noise cancellation software that chooses to actively cut out my voice. At least, that's the only thing that would make sense if the mic seems to be functioning properly.
Let me know if you guys figure anything else out!
I can replicate the problem all the time by holding the phone with my shoulder instead of my hand. I thought it was my otterbox or I was blocking a Mic but I'm not...Hope a SW update fixes it.
Btw it's my left shoulder pressed against my ear.
Sent from my HTCONE using xda premium
I have seen a few threads with similar issues, but no "resolution"
I have a T-Mo HTC ONE on official 4.3
Lately I have been having a slew of complaints about being muffled/ can't understand me
I have also noticed google now be hopelessly incorrect and not hearing certain words etc
Called my self through VOIP with headphones on to do investigating
With normal calls I am VERY muffled, I can make it significantly better talking directly into the bottom mic with my finger over the back mic
Even then I sound like I have cotton in my mouth
Turn on speakerphone, instantly 1000 times better, bluetooth as well.
I have read several complaints of similar issues, some pointing to the over active noise canceling
But this is just unusable at this point
I am not 100% when it happened but It was most certainly not always like that.
Some people will say after a seconds on the call it gets better but not always.
Any ideas? I am really pulling my hair out at this point
Already factory reset.
Edit:
I would like to add I am left handed and hold my phone as such,
after doing some more testing I found holding the phone right handed makes
a notable improvement SOMETIMES, it seems the positioning of the mics is very bad for left handed holds
either way though the issue is very annoying.
I found when holding right handed being silent for a few seconds and then talking i would come through clear at first
almost like it was able to make the correct sound profile.
Guess everyone gave up on this?
Trackready said:
I have seen a few threads with similar issues, but no "resolution"
I have a T-Mo HTC ONE on official 4.3
Lately I have been having a slew of complaints about being muffled/ can't understand me
I have also noticed google now be hopelessly incorrect and not hearing certain words etc
Called my self through VOIP with headphones on to do investigating
With normal calls I am VERY muffled, I can make it significantly better talking directly into the bottom mic with my finger over the back mic
Even then I sound like I have cotton in my mouth
Turn on speakerphone, instantly 1000 times better, bluetooth as well.
I have read several complaints of similar issues, some pointing to the over active noise canceling
But this is just unusable at this point
I am not 100% when it happened but It was most certainly not always like that.
Some people will say after a seconds on the call it gets better but not always.
Any ideas? I am really pulling my hair out at this point
Already factory reset.
Edit:
I would like to add I am left handed and hold my phone as such,
after doing some more testing I found holding the phone right handed makes
a notable improvement SOMETIMES, it seems the positioning of the mics is very bad for left handed holds
either way though the issue is very annoying.
I found when holding right handed being silent for a few seconds and then talking i would come through clear at first
almost like it was able to make the correct sound profile.
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Click to collapse
Hello,
This might be a double post, but nevertheless I have noticed a strange buzzing noice from the top speaker. It seems to occur when i switch wifi off and then on. At that moment when it is receiving and sending data. It seems that the speaker comes on and creates it. If i have to discribe it i would say it sounds like electrical currence or a something shortcutting. Anyone else with this problem? I mailed my provider today and i am looking to send my device back soon.
Also, offtopic, i noticed that the screen isnt positioned properly, on the left side it sticks out...
For me two reasons to look for a replacement nexus 6.
Regards,
Elroy
I'm on my second phone and I'm noticing this too. Its fairly quiet, but in a quiet room it becomes very noticeable. It seems worse for me when the CPU is really going. Also, if I turn off and on the screen it gets louder. I actually noticed this issue with my first phone too, but I returned that due to a camera issue. It might just be interference from the CPU getting into the speaker. Not sure if returning it will help. Sucks this phone costs so much but we gotta deal with issues like this.
We have so many this speaker related issue. plz search.
Don't waste your time replacing the phone because all has it. It's more likely either SW can fix or just a pure dumb HW design by Motorola.