Hey Guys,
Firstly just got my captivate a couple of days ago and i am still struggling to get to install drivers and have my pc detect the phone. I am totally new to android (coming from iphone)... there might be some obvious things that I might be missing here...
Here is what has happened so far
I have pretty much tried all the drivers on the web and I am still unable to see the drives on my PC. Driod explorer is unable to detect the phone. Device manager is showing a USB device by the name "SAMSUNG Android USB Composite Device".
In the phone i have enabled usb debugging. Once the cable gets connected, I also open notification and enable USB storage.
I am still not able to see the drive or have any applications in my pc detect the phone. What am i missing?
A simple usb device installation has never given me so much trouble. Starting to get frustrated.
Appreciate any pointers in resolving this issue.
Thanks
So you chose "Mass Storage" in settings? And once you connected, pull down the drop down men you, press USB, and then press the "Mount" button?
Mine worked just fine on WinXP and Win7 64 bit once I enabled mass storage and then confirm "Mount" each time you connect.
yes I did choose mass storage option & mount it.
I am able to see the usb drives in windows xp. But cant resolve the issues with win 7 64bit. I am using the following drivers
SGH-i897_Captivate_USB_Drivers_5_02_0_2.zip
s1lverdream said:
I am able to see the usb drives in windows xp. But cant resolve the issues with win 7 64bit. I am using the following drivers
SGH-i897_Captivate_USB_Drivers_5_02_0_2.zip
Click to expand...
Click to collapse
I know a few people who had connections problems too. They were able to fix it using this driver: http://drivers.softpedia.com/get/MOBILES/Samsung/Samsung-Galaxy-S-USB-Driver-for-Windows-x64.shtml
Some others were also able to do it using the Samsung Kies program.
Just one thing, though. You said in your post you're selecting 'Mass Storage'. Did you try selecting 'Kies' (this is even without installing the Kies program)? Try doing that. Also, try having USB debugging off when you perform the aforementioned test.
All I can get with debugging on or off and mass storage is this
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no matter what drivers i use. I cant mount it on Windows 7 but I can on vista
My desktop is running Windows 7 64-bit, and I couldn't get it to recognize my phone for anything, even with the drivers from Samsung. The computer doesn't even pick up the phone as a device, much less one it recognizes. I had to use my netbook (Windows 7 32-bit/Linux) to do all my phone-related hacking stuff.
I'm using Win 7 64-bit and here's what I did after reading some suggested steps in another thread:
Install Samsung Kies first, before ever connecting the phone.
Run the program, then connect the phone to a USB port on the motherboard. Not one on the front of the case.
Windows SHOULD start installing the drivers.
I think I selected the Kies option on the phone the first time. Three or four different drivers were installed I believe. When I connected the phone again and selected Mass Storage, two or three different drivers were installed by Windows.
Does this mean I have proper drivers:?
Hi guys,
I just bought a new hp computer with win 7 64 bit os. I am able to use microsoft synctoy to syn itunes to my cappy. Does this mean that I have the proper usb drivers installed on my computer for my phone. I was thinking about rooting my phone and wanted to have the correct drivers installed.
Thanks, I consider myself a newby to the forum and to rooting, so any help would be appreciated.
drewfs7270
Has any headway been made on this as I just got windows 7 64 bit, and am having a similar problem. Tried various drivers and whatnot but still cant seem to get the usb to mount like a flash drive. It is being recognized and can receive commands like reboot into download mode from AOI toolbox, but no mounting.. Kinda driving me up the wall bc Ive been stuck on the same rom for a few weeks now and Im itching to get back to flashing all the fresh new cm7 stuff out and just in general new roms.
The newest Kies will install a driver pack when you download it now.
MAkE SURE YOU REMOVE ANY SAMSUNG DRIVERS THAT ARE CURRENTLY INSTALLED
1.) download the newest Kies http://www.samsungapps.com/about/onPc.as?COUNTRY_CODE=CAN&LANGUAGE_CODE=ENG
2.) Install it. While it's installing it will install a driver pack.
3.) Plug your phone in.
This works for X64. I just used it on my own pc last week.
jack_slapped said:
Has any headway been made on this as I just got windows 7 64 bit, and am having a similar problem. Tried various drivers and whatnot but still cant seem to get the usb to mount like a flash drive. It is being recognized and can receive commands like reboot into download mode from AOI toolbox, but no mounting.. Kinda driving me up the wall bc Ive been stuck on the same rom for a few weeks now and Im itching to get back to flashing all the fresh new cm7 stuff out and just in general new roms.
Click to expand...
Click to collapse
Turn on USB Debugging.
Lol I know how to enable USB debugging man. What I'm saying is windows wont allow it to mount for some strange reason. Going to try the kies driver mentioned earlier. Maybe that will work.
So I tried the kies drivers, and Im getting the same problem. The drivers will install and it will even trick me by showing the removable letters for my storage, but then after a second or so they disappear. When looked at under device manager they are just shown as unknown device. I just wanna backup my data like I used too.
jack_slapped said:
So I tried the kies drivers, and Im getting the same problem. The drivers will install and it will even trick me by showing the removable letters for my storage, but then after a second or so they disappear. When looked at under device manager they are just shown as unknown device. I just wanna backup my data like I used too.
Click to expand...
Click to collapse
I definitely don't want to insult anyone's intelligence here (which usually means I am going to). i assume we've tried restarting the computer again.....a couple of times.......and if that doesn't work, then manually uninstalling all the drivers which have been installed so far and then starting over using just kies?
Yea, all those mentioned have been tried.
Sent from my SAMSUNG-SGH-I897 using XDA App
I don't know if this means anything, but windows can recognize my device. Sorta. I tried flashing to stock in hopes that would fix the problem, but it didn't. Isn't it strange that I can flash my phone but not be able to mount my storage??
Sent from my SAMSUNG-SGH-I897 using XDA App
okay...
So i was able to connect to my Win 7 64 bit computer for a little while ... had to in order to update to Mini Keis 2.2 (ran into problems there but fixed it <if you have questions about it PM me>)
But now that i am in 2.2 i am not able to connect. I get an error saying drivers could not be installed. I have uninstalled the original drivers and installed the ones from AT&T and also tried the ones from Samsung... still same problem. Does anyone one have an idea as to what i can do to solve this problem.
Thanks to any one who can help
I've had luck by doing the following:
Had my phone plugged in - it went fubar - computer didn't recognize the phone.
Re-installed USB drivers (ones Design Gears posted and the ones linked in the Q&A sticky btw) over the top of the existing drivers with the phone plugged in - USB De-Bugging on.
Rebooted PC - winblows found the phone and everything was peachy. Windows 7 64 is definitely nice - but still has issues with detecting drivers and USB devices sometimes. Its still Windows after all
If it works on another PC than you know its a software issue with windows.
If your still getting the same error on another PC - then its possible that your internal card might be fubar.
Well I have tried EVERYTHING. Multiple drivers, uninstalling, reinstalling, rebooting, usb debugging on/off, flashed to stock....Nothing. Windows 7 64bit. I hate hate hate you and hope you die of viral infection.
Related
I know there are many postings around for this as this is quite the common issue but i've read many of them and still can't get drivers to work for me on any Windows 7 machine... I have win7 x64 on a pc and win7 x32 on laptop and it's not working on either...
i' ve downloaded the newest drivers direct from the Samsung site and tried it on both...tried kies as well.. tried a few of the other drivers that i've found here and there but to no avail....
but its not completely failing....here's what i've got so far..
usb composite and usb mass storage install...with the newest samsung.. the only one that doesn't is the SGH-I897 drivers line...it never installs and stays red and no drivers stated...but i am able to connect to my phone via usb mass storage device... after i click it from the phone, then my pc or laptop will allow me to browse my phone and transfer files back and forth..even though the drivers for it aren't installed (at least on any screen that says they are working) but Kies will never detect the phone and if I want to MORE IMPORTANTLY run something like Odin... I can't connect...
so only usb mass storage connect to my phone from win7 x64 or x32 but that's it..i've tried different usb ports (as suggested many times).. tried a whole bunch of different drivers from every link i could find in this site and others..
the only thing i haven't tried drivers wise yet is the Galaxy S drivers for x64.. should i try those on my pc?
technically, if i can connect to my phone via usb mass storage and transfer back and forth (regardless of any supposed driver issues showing in win7) then shouldn't i be able to connect through a program such as Odin, etc?
I'm at a loss here and have tried a lot.. any other suggestions?
pchemerys said:
snip ... technically, if i can connect to my phone via usb mass storage and transfer back and forth (regardless of any supposed driver issues showing in win7) then shouldn't i be able to connect through a program such as Odin, etc? /...snip
adb interface detects as different hardware for the device, the mode is completely different. Not uncommon to have driver load on one and fight you on the other. even happens when it was working before.
Did you try Heimdall using the driver loader for it to manually change? then flash from there.
Click to expand...
Click to collapse
What rom are you using? Aosp roms (this includes ICS) require the google usb driver for your computer to recognize it with usb debugging enabled.
When you uninstall your drivers, are you deleting the folder in program files labeled Samsung?
The drivers that most people use, 32 and 64 bit, are in my sig link (for gb and previous roms).
this is so effing confusing.
I HAVE WINDOWS 7 64 Bit.
I HAVE NEVER HAD TO INSTALL DRIVERS.
I plug in the phone, and windows gets the drivers and installs them AUTOMATICALLY from the windows servers.
FFS...
here follow this guide i made and never worry about installing drivers again.
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mrhaley30705 said:
What rom are you using? Aosp roms (this includes ICS) require the google usb driver for your computer to recognize it with usb debugging enabled.
When you uninstall your drivers, are you deleting the folder in program files labeled Samsung?
The drivers that most people use, 32 and 64 bit, are in my sig link (for gb and previous roms).
Click to expand...
Click to collapse
I'm running the SGSICS rom R4.2 currently with Glitch Kernel v14 b5 on GB GT-I9000 Bootloaders... should those drivers you just mentioned work or something else?
TRusselo said:
this is so effing confusing.
I HAVE WINDOWS 7 64 Bit.
I HAVE NEVER HAD TO INSTALL DRIVERS.
I plug in the phone, and windows gets the drivers and installs them AUTOMATICALLY from the windows servers.
FFS...
here follow this guide i made and never worry about drives again.
Click to expand...
Click to collapse
You're lucky bud cuz i've tried...i'm on win7 x64 too and i too allow for win update to attempt driver download but to no avail.. you're the first i've seen who has posted saying this has worked for them... must be nice! lol
Hello there,
I know I have diffrent phone but I think this is the same problem I experienced before... It's rare but its a problem with windows 7.... Where windows can't recognize a plug n play device properly. I have this post in wacom forum... The solution was originally from Logitech forum... It seems it happens to any plug n play device... Hope this helps
http://forum.wacom.eu/viewtopic.php?f=4&t=8537
Sent from my HTC Sensation 4G with Beats Audio
pchemerys said:
I'm running the SGSICS rom R4.2 currently with Glitch Kernel v14 b5 on GB GT-I9000 Bootloaders... should those drivers you just mentioned work or something else?
Click to expand...
Click to collapse
Ics rom requires the google usb driver (aka nexus s driver) for usb debuggjng to recognize properly. To use the phone without debug, use Galaxy Nexus drivers. Both are in my sig link. The G Nex drivers are simple click and install. The google driver requires you to use device manager to specify the driver. You can google "how to install google usb driver" for detailed instruction.
hi, i installed paranoidandroid ics yesterday and it's working very nicely, but then i find it's only mtp so i installed usb mode switch app choose mass storage, rebooted, mass storage worked but copying is so slow, so i reverted back to mtp and uninstalled the app but then windows started to show "hardware id missing" message
i uninstalled kies and installed naked drivers from here, it worked but then the mtp mode is not functioning properly and the device shows no folders in it, so i removed it and installed kies again but the "hardware id missing" returned.
what should i do ?
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ages_devil said:
hi, i installed paranoidandroid ics yesterday and it's working very nicely, but then i find it's only mtp so i installed usb mode switch app choose mass storage, rebooted, mass storage worked but copying is so slow, so i reverted back to mtp and uninstalled the app but then windows started to show "hardware id missing" message
i uninstalled kies and installed naked drivers from here, it worked but then the mtp mode is not functioning properly and the device disconnects often, so i removed it and installed kies again but the "hardware id missing" returned.
what should i do ?
Click to expand...
Click to collapse
happened to me too,uninstalling and reinstalling the driver did it for me or maybe you could change USB port
i uninstalled kies and reinstalled it and changed the port, still nothing, if kies is installed it shows the hardware ID error if it's not installed it shows the drive empty like the screenshot
ages_devil said:
i uninstalled kies and reinstalled it and changed the port, still nothing, if kies is installed it shows the hardware ID error if it's not installed it shows the drive empty like the screenshot
Click to expand...
Click to collapse
There's also a "Samsung USB Driver" installed with KIES..
Un-install this from Add/Remove Programs.
You can also Open Device Manager and un-install the Samsung device from there which will force them to be picked up again..
tried everything, nothing, i installed the drivers alone from dr.ketan's thread and still when connecting in mtp mode this message appears
i changed the mode to mass storage from paranoidandroid settings, but i don't know why the copying speed is this slow (1.4MB/s)
so to sum up:
when mtp was working ... copying speed was fine
mtp stopped
mass storage works fine but it's slow
How about checking your device if it has a hardware id?
Also search on preconditions updatability and kies. You will find my post.
Did you try in kies pc connection troubleshooting?
Also did you make efs backup of mint factory condition phone?
Also disable debugging in settings then developer options
Sent from my GT-N7000 using Tapatalk 2
baz77 said:
How about checking your device if it has a hardware id?
Also search on preconditions updatability and kies. You will find my post.
Did you try in kies pc connection troubleshooting?
Also did you make efs backup of mint factory condition phone?
Also disable debugging in settings then developer options
Sent from my GT-N7000 using Tapatalk 2
Click to expand...
Click to collapse
how do i check if the device has an id ?
i searched but i can't find your post
haven't tried kies troubleshooting, will give it a try
yes i made an efs backup before installing paranoidandroid
i disabled debugging, and nothing changed
EDIT: i tried now while the note is connected, switched the mode to mtp, windows installed the driver again(i don't know why because it was already installed) and the folder appeared ... copying speed is a little slower than before though
i'm afraid to install kies right now it might mess things up
yeah network troubleshooting is a bliss. Sometimes for no apparent reason its needed.
Sometimes jumpstarting from phone settings, storrage setting usb mass mode works. Depends on rom and unknown to me variables.
sorry preconditios only relevant for updating thought kies
Sent from my GT-N7000 using Tapatalk 2
ages_devil said:
how do i check if the device has an id ?
i searched but i can't find your post
haven't tried kies troubleshooting, will give it a try
yes i made an efs backup before installing paranoidandroid
i disabled debugging, and nothing changed
EDIT: i tried now while the note is connected, switched the mode to mtp, windows installed the driver again(i don't know why because it was already installed) and the folder appeared ... copying speed is a little slower than before though
i'm afraid to install kies right now it might mess things up
Click to expand...
Click to collapse
ok here isyour answer.
im guessing you have a windows pc?
samsung put out a driver update for the computer that caused the error.
only way i found to fix the problem is to do a system restore back a few days before the update.
my update was automatic, im going to see if i can stop that update from happening for now..
ic you can call samsung and make them aware like i did...
I found the solution on a thread for the Samsung Galaxy S II: http://forum.xda-developers.com/showthread.php?t=1837434
Basically the windows update downloads an old/non-working driver, so either uninstall and re-install Kies with the Samsung USB drivers and make sure your internet is off and it should work when you reconnect or just uninstall the drivers and install the Samsung driver seperately from here: http://drivers.softpedia.com/dyn-postdownload.php?p=170044&t=4&i=1 with the internet off afterwards, connect phone and it works.
I did complain to Samsung about this and got a really useless reply as if I didn't even know how to install Kies or anything. Searching Google also took quite a long time to find the solution.
At least I am now I can download the new update that came just today with extra features like S3 style ui, 3D gallery and general speed improvements.
Hey there, this is what i did. works for galaxy note, and practically any other samsung device there is.
This happened to me since I updated Kies. What works for me:
Unplug device from usb cable
Go to settings -> more (below data usage) -> USB Utilities -> connect storage to PC -> OK -> Turn on USB Storage
Windows now does recognise the phone and you can browse the phone as a drive. Kies will give you an error.
Turn off USB Storage, disconnect the phone.
Take out the USB cable and put it back in and Windows should detect the phone properly now and Kies will recognise it too.
Good luck!
Hope it helped you! Lol specially created an account to post this hahaha
No its not working still hardware id missing error
Sent from my GT-N7000 using xda app-developers app
any updates to this? My i717 note does this on my home PC (Win 7 Ultimate x64), but works properly on my office machine (Win 7 Pro x64).
I solved this problem with my Note just by connecting it once in Recovery mode & letting it install the drivers, & once again connecting my Note in Download Mode & again letting it install the required drivers. When my Note restarted, No Hardware ID missing notification...!!!
I've been working with leapinlar in this thread
http://forum.xda-developers.com/showthread.php?t=1994129
to get my HD+ ready for sideloading and root. One thing to know up front is that I'm running with HD+ OS 2.0.2. I got to where the Nook shows up as a MTP Device (BNTV600 under Portable Devices in Win7 x64 Device Manager), but when I unplug the Nook, enable ADB, and plug it back in it keeps getting redetected as the MTP Device. I tried disabling and re-enabling multiple times, rebooting my PC, power cycling the Nook, different USB ports. Nothing seems to work. I used USBDeview to make sure there is nothing else with the same Vendor and Product ID installed (there isn't).
I have other BN drivers installed for my other Nooks (a Touch and Tablet). These have the same Vendor ID (2080) but different Product IDs. I don't think I should have to uninstall them, doesn't seem like that should be necessary.
The odd thing is, the first time I plugged the HD+ in to my PC ADB was accidentally already enabled. It was detected immediately as an Other Device as it should before installing the Android Composite driver. Once I disabled ADB and got MTP to install (and it does work - the HD+ is visible in File Manager) it will now never show up as a new Other Device with ADB enabled.
My apologies in advance, but I was hoping posting this in its own thread would maybe provide better visibility.
Per the NEW announcement,
http://forum.xda-developers.com/showthread.php?p=34819554#post34819554
I redeclare this thread open...
tonyp22 said:
I got to where the Nook shows up as a MTP Device (BNTV600 under Portable Devices in Win7 x64 Device Manager), but when I unplug the Nook, enable ADB, and plug it back in it keeps getting redetected as the MTP Device. I tried disabling and re-enabling multiple times, rebooting my PC, power cycling the Nook, different USB ports. Nothing seems to work. I used USBDeview to make sure there is nothing else with the same Vendor and Product ID installed (there isn't).
The odd thing is, the first time I plugged the HD+ in to my PC ADB was accidentally already enabled. It was detected immediately as an Other Device as it should before installing the Android Composite driver. Once I disabled ADB and got MTP to install (and it does work - the HD+ is visible in File Manager) it will now never show up as a new Other Device with ADB enabled.
Click to expand...
Click to collapse
I'm having the same problem. Were you able to get it working?
I think it has something to do with the OS being 64 bit and not being able to install the driver but it recognized it as an Android Composite Something once before I tried installing the driver on it and restarting but now it won't recognize it if I enable the developer option. It just keeps repeating the device disconected sound over and over and over OMG THE SOUND!
please let me know if you were able to fix it and how.
BTW, has ANYONE been able to get adb to work on win7 x64?
I had the same problem. I was able to fix it by going to the device manager and uninstalling the device listed under portable devices. Then when I unplugged and re-plugged in the HD, it showed up under Other Devices.
lkmiller said:
I had the same problem. I was able to fix it by going to the device manager and uninstalling the device listed under portable devices. Then when I unplugged and re-plugged in the HD, it showed up under Other Devices.
Click to expand...
Click to collapse
Didn't work for me.
r1c47 said:
I'm having the same problem. Were you able to get it working?
BTW, has ANYONE been able to get adb to work on win7 x64?
Click to expand...
Click to collapse
I've got it working with win7 64-bit and so does my husband.
Ok, I got it to work, somehow.
I'm not sure but here's what I think might have done it.
-with adb disabled connected the nook to the pc
-uninstalled device under portable device, it gets reinstalled automatically as BNTV600 under portable devices, again.
-restarted the nook and it's still recognized as BNTV600, without disconnecting it from the pc, enabled adb(which causes the pc to go into the annoying reconnect sound loop(now I noticed a usb mass storage device with the yellow yield sign with the exclamation mark so I decided to:
-click on the new device with the yield sign and select update device to install the device drivers for the adb(same as you would have tried normally before, just that this time it will work)
-check "adb devices" in command promt to make sure that it's being recognized
and that's pretty much what I think did it.
I think I've rooted it and enabled sideloading and disabled ota, I've yet to install any apps yet though. But there's this graphical glitch in the unlock screen which I think is a side effect from rooting(hope it isn't a glitch though...)
But yeah, I'm going to try installing an app now and will report back with my findings.
Thanks all for these suggestions. I had tried using various combinations of disbling / uninstalling but it never worked. I went to my Win XP Pro laptop and got it all hooked up in seconds that way.
r1c47 said:
Ok, I got it to work, somehow.
I'm not sure but here's what I think might have done it.
-with adb disabled connected the nook to the pc
-uninstalled device under portable device, it gets reinstalled automatically as BNTV600 under portable devices, again.
-restarted the nook and it's still recognized as BNTV600, without disconnecting it from the pc, enabled adb(which causes the pc to go into the annoying reconnect sound loop(now I noticed a usb mass storage device with the yellow yield sign with the exclamation mark so I decided to:
-click on the new device with the yield sign and select update device to install the device drivers for the adb(same as you would have tried normally before, just that this time it will work)
-check "adb devices" in command promt to make sure that it's being recognized
and that's pretty much what I think did it.
I think I've rooted it and enabled sideloading and disabled ota, I've yet to install any apps yet though. But there's this graphical glitch in the unlock screen which I think is a side effect from rooting(hope it isn't a glitch though...)
But yeah, I'm going to try installing an app now and will report back with my findings.
Click to expand...
Click to collapse
This worked great for me as well, thanks so much! I'm struggling to figure out how to use ADB to install an APK that I extracted from my phone. Aptoide worked for every app I wanted that I hadn't paid for in google play. But I have three apps I'd like to install that Aptoide does not have because they are paid apps. I'm stuck where I am trying to use ADB. All of the APK installers did not recognize the files if I just moved them to my nook from the computer. These are the files on my SD card. View attachment 4649607
The highlighted ones installed but the red circled one was a paid app and it did not even get recognized by the installer. I've gotten as far as getting my nook to be recognized in command prompt. I'm attempting to use command prompt to install the .apk but I think it may be a problem with the .apk itself. Do you know how to go about that? This is where I get stuck.
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My other struggle is that my nook also does not allow me to send anything to it. It connects. It's recognized but it will not allow files to go onto it.
I'm not sure what to do now. It doesn't let me type anything at this point and my nook doesn't even respond to the fact that I'm trying to send something to it. Please let me know if I'm doing it all wrong. I realize how green I am. I know this was forever ago for you so if you can't remember it's no biggie.
Hi everyone,
So, I've got a windows 7 64 bit machine, and a 32 GB HP touchpad. A couple of years back, I installed JCSullins' Kitkat CM ROM... I think that's what it's called, anyway, it's been a while..
From what I remember, the install went off without a hitch - I got the novacom drivers, and then I ran the TP Toolbox which made the process quite easy.
Now I'm interested in tinkering with the touchpad more... possibly trying out a new ROM, or something like that.. but the problem is that I can't get the TP Toolbox to even start. When I run the batch file, I don't receive any error messages. The USB cable I'm using (which came with my old Samsung Galaxy S3) seems to be fine - I can use the TouchPad in windows explorer as an MTP device without any issues. Also, I don't think it's an issue with the novacom drivers, they seem to be working fine.
In addition to that, I can't get the storage to mount as a USB mass storage device... when I try to do this, I get an 'Unknown Device' showing up in Device Manager... I tried installing the generic USB Mass Storage driver to no avail. I also tried booting the device into TWRP and using the mount option in there but that didn't do anything that I could discern (mind you I wasn't looking too hard, I tried this before the other stuff I've already talked about, so it might be worth another shot I suppose).
And I do have developer options enabled, does this matter..? I can't remember whether I turned this on myself after installing CM Kitkat or if it somehow came already enabled (not sure if this is even a thing).
Thanks so much!
-Tim
HP TOUCHPAD Novacom Repair Android
[email protected] said:
Hi everyone,
So, I've got a windows 7 64 bit machine, and a 32 GB HP touchpad. A couple of years back, I installed JCSullins' Kitkat CM ROM... I think that's what it's called, anyway, it's been a while..
From what I remember, the install went off without a hitch - I got the novacom drivers, and then I ran the TP Toolbox which made the process quite easy.
Now I'm interested in tinkering with the touchpad more... possibly trying out a new ROM, or something like that.. but the problem is that I can't get the TP Toolbox to even start. When I run the batch file, I don't receive any error messages. The USB cable I'm using (which came with my old Samsung Galaxy S3) seems to be fine - I can use the TouchPad in windows explorer as an MTP device without any issues. Also, I don't think it's an issue with the novacom drivers, they seem to be working fine.
In addition to that, I can't get the storage to mount as a USB mass storage device... when I try to do this, I get an 'Unknown Device' showing up in Device Manager... I tried installing the generic USB Mass Storage driver to no avail. I also tried booting the device into TWRP and using the mount option in there but that didn't do anything that I could discern (mind you I wasn't looking too hard, I tried this before the other stuff I've already talked about, so it might be worth another shot I suppose).
And I do have developer options enabled, does this matter..? I can't remember whether I turned this on myself after installing CM Kitkat or if it somehow came already enabled (not sure if this is even a thing).
Thanks so much!
-Tim
Click to expand...
Click to collapse
Read this guide and download the ISO, it will fix or get the Tablet all clean and ready to go:
https://forum.xda-developers.com/hp-touchpad/general/hp-touchpad-novacom-repair-android-t3960435
When ready then follow this guide to flash any ROM:
https://forum.xda-developers.com/hp-touchpad/general/hp-touchpad-optimize-android-swap-t3901773
HP_TOUCHPAD said:
Read this guide and download the ISO, it will fix or get the Tablet all clean and ready to go:
https://forum.xda-developers.com/hp-touchpad/general/hp-touchpad-novacom-repair-android-t3960435
When ready then follow this guide to flash any ROM:
https://forum.xda-developers.com/hp-touchpad/general/hp-touchpad-optimize-android-swap-t3901773
Click to expand...
Click to collapse
Thanks very much for the helpful reply!
So, if I'm understanding this correctly.. Windows 7 has been updated since I last used the TP Toolbox, and the novacom drivers no longer function properly?
Does this mean that I won't be able to mount the Touchpad as a USB Mass Storage device? From looking at the top posts in that thread you linked me to, I see only an MTP option available for file transfer...
Also, the thing you posted seems to be a workaround for novacom drivers that don't function properly?
I tried what I was talking about in my initial post, mounting the device in TWRP, and this did work, though I was only able to see the recovery partition (which I guess is all that TWRP will load, makes sense in retrospect..). I was able to do this by installing the novacom driver when windows asked me to provide a driver after seeing the device booted into TWRP.
But that says to me that it isn't a driver problem, I think..? Thus that workaround seems unnecessary (sorry, not trying to be rude, I do appreciate the help regardless). Also the novacom driver does load up properly when I boot the device into the WebOS recovery mode.
I really would like to be able to have the device mount as UMS in Windows 7, if possible..
Edit: Also, forgot to mention that when I do try to load the TP toolbox, it does seem at some point to show the HP logo for some reason, which I think it's supposed to as it loads the toolbox..at least this happens when I try to run the batch file a second time after it fails to do anything the first time (not sure if this means anything at all..).
Thank you again!
[email protected] said:
Thanks very much for the helpful reply!
So, if I'm understanding this correctly.. Windows 7 has been updated since I last used the TP Toolbox, and the novacom drivers no longer function properly?
The novacom driver works even in Windows 10, if the user know how to install it and use it properly.
Does this mean that I won't be able to mount the Touchpad as a USB Mass Storage device? From looking at the top posts in that thread you linked me to, I see only an MTP option available for file transfer...
The Tablet USB mass storage device can only be mounted ( and use) by booting into TWRP recovery or Android, not the USB symbol.
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Did you see the instructions and Images? Even the Toolbox can be loaded.
Also, the thing you posted seems to be a workaround for novacom drivers that don't function properly?
Is a Linux boot disk with built in Novacom drivers, that will boot on any PC and allows to repair, load the Toolbox and do everything need it.
I tried what I was talking about in my initial post, mounting the device in TWRP, and this did work, though I was only able to see the recovery partition (which I guess is all that TWRP will load, makes sense in retrospect..). I was able to do this by installing the novacom driver when windows asked me to provide a driver after seeing the device booted into TWRP.
The novacom driver is only use to load uImages into memory, troubleshoot, it does not offer USB transfer.
But that says to me that it isn't a driver problem, I think..? Thus that workaround seems unnecessary (sorry, not trying to be rude, I do appreciate the help regardless). Also the novacom driver does load up properly when I boot the device into the WebOS recovery mode.
If the user does not know how to load uImages into the Tablet, it does not matter if the novacom are working properly or not.
That is the reason of the Linux bootable CD, make it easier for those that have issues and are not technically incline.
I really would like to be able to have the device mount as UMS in Windows 7, if possible..
Edit: Also, forgot to mention that when I do try to load the TP toolbox, it does seem at some point to show the HP logo for some reason, which I think it's supposed to as it loads the toolbox..at least this happens when I try to run the batch file a second time after it fails to do anything the first time (not sure if this means anything at all..).
Thank you again!
Click to expand...
Click to collapse
The HP Logo will show before the Toolbox gets loaded into memory, then the print screen of all commands will show and finally the Toolbox loads.
Is impossible to provide technical support for issues relating to the novacom drivers on any PC with all the operating systems options available and the different configuration.
The bootable CD is available, just click and load anything to the touchpad, follow all the directions, read it all.
If the user try to take shortcuts, it will be a long way to accomplish nothing.
Hello.
I want to transfer files from Windows to Pixel 7 via USB but unfortunately I can't. When I set MTP/PTP on my phone it start disconnecting and connecting endlessly (I hear the sound from Windows).
There are two devices in Devices Manager that seems to be associated with Pixel: Android Composite ADB Interface (listed as Android Device, not LeMobile) and so-called "external Bluetooth device" (deleted it many times, it appears automatically when phone is plugged). However Pixel is listed as Unknown device in "Devices and Printers".
I have USB-C male to male cable only. I don't have USB-A to USB-C cable so I can't test it. And I don't want to buy any new cables just to see the issue is still present.
Tested the USB-C port in my laptop to check if it doesn't support file transfer - it worked on another cable with my old phone.
Tested the USB-C port in Pixel - I managed to transfer files from old phone to Pixel via USB cable so it's working as well.
Same effect with cable added to phone and the bought one.
Tried to manually remove & install Google USB drivers, ADB etc. - only ADB seems working.
Any tips?
CyanFrank said:
Hello.
I want to transfer files from Windows to Pixel 7 via USB but unfortunately I can't. When I set MTP/PTP on my phone it start disconnecting and connecting endlessly (I hear the sound from Windows).
There are two devices in Devices Manager that seems to be associated with Pixel: Android Composite ADB Interface (listed as Android Device, not LeMobile) and so-called "external Bluetooth device" (deleted it many times, it appears automatically when phone is plugged). However Pixel is listed as Unknown device in "Devices and Printers".
I have USB-C male to male cable only. I don't have USB-A to USB-C cable so I can't test it. And I don't want to buy any new cables just to see the issue is still present.
Tested the USB-C port in my laptop to check if it doesn't support file transfer - it worked on another cable with my old phone.
Tested the USB-C port in Pixel - I managed to transfer files from old phone to Pixel via USB cable so it's working as well.
Same effect with cable added to phone and the bought one.
Tried to manually remove & install Google USB drivers, ADB etc. - only ADB seems working.
Any tips?
Click to expand...
Click to collapse
Airdroid. No need for a cable.
When you put the USB mode to "No data transfer" does it still disconnect on you?
(You still should have the ADB working. Try adb shell and a bunch of ls -l)
If the MTP makes it stutter it could be a problem with MTP or simply that MTP does more traffic and is uncovering lower level problems.
CyanFrank said:
...There are two devices in Devices Manager that seems to be associated with Pixel: Android Composite ADB Interface (listed as Android Device, not LeMobile) and so-called "external Bluetooth device" (deleted it many times, it appears automatically when phone is plugged). However Pixel is listed as Unknown device in "Devices and Printers".
Click to expand...
Click to collapse
When you're connected to Windows over the USB cable and the phone is in Fastboot Mode, is the Android Bootloader Interface driver listed in Device Manager? If not, replace what's listed under Android with Google's USB driver while still in Fastboot Mode, then reboot the phone. If Windows USB drivers are complete and the cable is good, you should only need to enable File transfer under Settings/Connected devices/USB to manage files between Windows and Android.
manjaroid said:
When you're connected to Windows over the USB cable and the phone is in Fastboot Mode, is the Android Bootloader Interface driver listed in Device Manager? If not, replace what's listed under Android with Google's USB driver while still in Fastboot Mode, then reboot the phone. If Windows USB drivers are complete and the cable is good, you should only need to enable File transfer under Settings/Connected devices/USB to manage files between Windows and Android.
Click to expand...
Click to collapse
You could also check when your phone is connected to the pc,, under windows update, advanced option, view optional updates updates,, to see if there are any drivers it wants to install
Renate said:
When you put the USB mode to "No data transfer" does it still disconnect on you?
(You still should have the ADB working. Try adb shell and a bunch of ls -l)
Click to expand...
Click to collapse
No, phone is charging and debugging is enabled so that I see two notifications.
Tried the first command and phone started disconnecting just like with MTP enabled. ADB had stopped working.
manjaroid said:
When you're connected to Windows over the USB cable and the phone is in Fastboot Mode, is the Android Bootloader Interface driver listed in Device Manager?
Click to expand...
Click to collapse
It used to, but apparently I messed up with drivers while trying to solve the issue, so it's not working right now.
hammered58 said:
You could also check when your phone is connected to the pc,, under windows update, advanced option, view optional updates updates,, to see if there are any drivers it wants to install
Click to expand...
Click to collapse
Yeah I noticed LeMobile drivers are available to download. There is Android Composite ADB device listed as "LeMobile" but ADB still not fixed.
And it seems like I'm back to sqaure one because there's the very first issue I had: after choosing MTP on my phone all options become gray and it returns back to "only charging" after few seconds. Sometimes it even starts disconnecting/connecting.
Yeah it seems something is particularly wrong with my home PC because MTP works flawlessly with my work PC. Didn't have to install any drivers etc.
Do you have the latest windows platform tools installed?
Tulsadiver said:
Do you have the latest windows platform tools installed?
Click to expand...
Click to collapse
That's a good thought but I'll bet it's a Windows driver. Happened to me some years ago and I had to manually install an .inf in the windows directory. So long ago but maybe something like wmf.inf not sure. I'll try to root around (no pun) see if I can find it again.
Tulsadiver said:
Do you have the latest windows platform tools installed?
Click to expand...
Click to collapse
Yes.
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bobby janow said:
That's a good thought but I'll bet it's a Windows driver. Happened to me some years ago and I had to manually install an .inf in the windows directory. So long ago but maybe something like wmf.inf not sure. I'll try to root around (no pun) see if I can find it again.
Click to expand...
Click to collapse
Well if you mean wpdmtp.inf I tried to install it but not worked.
I'll just try clean installing Windows when I get a time.
CyanFrank said:
Yes.View attachment 5774787
Well if you mean wpdmtp.inf I tried to install it but not worked.
I'll just try clean installing Windows when I get a time.
Click to expand...
Click to collapse
That could be the one. If I recall correctly, I had to uninstall the driver that had the exclamation mark in device manager and then find the .inf file in win directory, right click it and install. But this was literally 5 years ago or close to it so perhaps it's dated. But that could be the one. I searched and there are a bunch of "solutions" out there and I hope you find the correct one before you have to reinstall the whole darn OS. I'll keep looking though. I was so frustrated by it I wanted to throw the laptop out the windows. lol. I still think it's one pesky driver.
I would grab VMWare Player and install Windows there honestly rather than reinstall Windows. Or grab a Linux distro ISO like Mint that comes with MTP drivers and will mount your Windows drive as read only and boot it from a USB stick. Sucks to completely reinstall Windows just to get MTP functionality.
EtherealRemnant said:
I would grab VMWare Player and install Windows there honestly rather than reinstall Windows. Or grab a Linux distro ISO like Mint that comes with MTP drivers and will mount your Windows drive as read only and boot it from a USB stick. Sucks to completely reinstall Windows just to get MTP functionality.
Click to expand...
Click to collapse
At least I would try a USB A-C first. And the thing is it might not fix the problem with the reinstall. I'd fight this one tooth and nail until I figured it out. Damn drivers.
bobby janow said:
At least I would try a USB A-C first. And the thing is it might not fix the problem with the reinstall. I'd fight this one tooth and nail until I figured it out. Damn drivers.
Click to expand...
Click to collapse
I mean I probably would do the same but if OP is already at the point of reinstalling Windows, I figured I would provide some less annoying options. Virtual machines have saved me immense amounts of frustration over the years and Player is phenomenal for something free of charge.
bobby janow said:
If I recall correctly, I had to uninstall the driver that had the exclamation mark in device manager and then find the .inf file in win directory, right click it and install. But this was literally 5 years ago or close to it so perhaps it's dated. But that could be the one.
Click to expand...
Click to collapse
Well, there's not any device with an exclamation mark. The thing is after I plug in the phone I can't see Pixel 7 in Device Manager - there is only "Android ADB Composite Interface". "Pixel 7" is visible in the tab on another PC though.
EtherealRemnant said:
I would grab VMWare Player and install Windows there honestly rather than reinstall Windows. Or grab a Linux distro ISO like Mint that comes with MTP drivers and will mount your Windows drive as read only and boot it from a USB stick.
Click to expand...
Click to collapse
Yeah, actually didn't think about that, thanks. I'll give it a try when I get enough time.
bobby janow said:
At least I would try a USB A-C first. And the thing is it might not fix the problem with the reinstall.
Click to expand...
Click to collapse
As I said, I have no USB A-C cable that supports data transfer. But I'll borrow one to at least try.
And the thing is it might not fix the problem as well if drivers are screwed up.
If you have another USB-C port, I would try that as well. Sometimes different ports, even on the same controller, can have different results.
Unfortunately I have just one USB-C port.
CyanFrank said:
Well, there's not any device with an exclamation mark. The thing is after I plug in the phone I can't see Pixel 7 in Device Manager - there is only "Android ADB Composite Interface". "Pixel 7" is visible in the tab on another PC though.
Click to expand...
Click to collapse
That's good and bad lol. Good because it won't try to auto reinstall an incorrect driver but bad because you can't really update it from device manager. As for the .inf driver wpdmtp.inf I believe is the older version that was replaced by winusb.inf. Have you tried to install either or both drivers via right click - install on the file name? That was the fix some time ago but as I said many moons.
bobby janow said:
That's good and bad lol. Good because it won't try to auto reinstall an incorrect driver but bad because you can't really update it from device manager. As for the .inf driver wpdmtp.inf I believe is the older version that was replaced by winusb.inf. Have you tried to install either or both drivers via right click - install on the file name? That was the fix some time ago but as I said many moons.
Click to expand...
Click to collapse
Yeah, I tried that as well.
And forgot to mention that I borrowed USB A-C cable and MTP actually worked. It's not as stable as it should be (sometimes it disconnects) but still it works.