I'm having problems with the softkeys, specially the left one it usually bounces and repeat the keystroke.
Has this happened to anyone?
similar problems here. little bit irritating.
Sometimes, too. More than that I have to push it few times to make it "click"
This was my last HTC
Same here! Weird.
I have this problem too. And also my camera have one horizontal line that changes color, on preview and on pictures. I tried to contact HTC in UK because i bought my phone there (i live in Croatia). But no response.
Same problem
Hi,
I have the same problem in my phone bougt this christmas. Left and right from joistick, and both softkeys work very very bad. Sometimes I have to press hard to obtain some response and others only one press makes two or three movements. This is very anoying while selecting pictures or using the calendar.
I'm searching for the invoice to take it to the technical service.
Best regards,
same problem here, can you please tell me wich rom you are using, the HTC rom or WM 6.1. I'm using 6.1 ROm and am wondering if the problem is ROM related or a hardware issue
Hardware, I kept the phone as it came in the box.
Litoven said:
Hardware, I kept the phone as it came in the box.
Click to expand...
Click to collapse
Quote. HW problem.
Bad unit
Anybody fixed this problem? By HTC service maybe?
same
same problem!
has anyone fixed the problem?
my wings always jumps 2 steps when i push the button once.
greets
schneidl
Ive just sent my phone off to HTC to be looked at (hopefully repaired under warranty). I've had the same stress cracks a lot of people seem to be having. And also the problem of multiple button presses randomly, lost count of the number of blank sms replies i sent because of it.
I'll let you know if I notice any improvement when i get the phone back or if they mention it at all.
problem
I sent 2 time my s730 to repair service for this problem. Finally they change the keyboard. The problem is reduced but not really solved.
I'm not sure it is a HW problem.
My phone is going back to HTC on monday...
1) single keypress jumps the menu twice
2) cracks in the side where the screws start
3) phone is very slow
The guy on the helpdesk asked me if I had ever upgraded my phone... so I had to tell him that it is HTC policy to not make any new updates for phones, they just bring out new phones... no reaction whatsoever...
I have been using my Xperia X1 for couple of months and since I'm a heavy user of the slide-out keyboard (for Internet, SMS, e-mails etc), I noticed that some of the keys especially on the lower side, such as the Fn (blue) C, V, N, spacebar and dot (.) keys are not as responsive as other keys. I need some extra "push" on the affected keys compared to other keys. This is irritating since the letters would be "skipped" if I type fast and I always need to backspace and correct it.
I suspect it might be due to some mechanical issues on the keys and not related to the phone's software, is there a way I can fix this? Shall I bring it to the service centre since it's still under warranty?
Thanks in advance.
im starting to experience this thing too. For some reason the spacebar button needed to be press harder. ITs quite irritating because i dont like to prees button that hard when im typing
I am also experiencing a similar issue, mainly the 'v' key that irritates me, it will either not respond or be like 'vvv' when I press it.. I presume this is a hardware issue?
im thinking about getting it back to shop for a repair. But that'll take a while or so to fix the keyboard etc.
And yes, i think it is a hardware issue.
Looks like the same problem
I can't realise that I have to press harder, but the issue with the lost or double letter seems the same it's the 'n' and 'm' in my case... very annnoyinnng
below is my post:
http://forum.xda-developers.com/showthread.php?t=495897
So, if it's hardware, means they fix it and after two month it starts again on heavy users???
i have the same problem too. my friend(use to work at SE service center ) suggest i go down and change the keyboard. as long and it's under warranty it's free.
my space button on the 'right' side needs extra effort. while on the 'left' side it's fine, but i'm use to using my right thumb to press space. and my fullstop button too.
my space is kapo!
Yes, my left space bar is less responsive as well and it can be quite irritating sometimes...
random multiple letters
Meh, I seem to be getting keyboard issues with mine too. Example:
o, p, l, a, i, f all seem to repeat 3 times, n gives an n and a space at the same time, m gives m and :, e repeats twice... Much annoyance, as I am usually meticulous with my spelling on emails and sms - none of this text speak crap. I have to re-read my messages before sending them now!
Anyone had any experience sending them off to K&N in the UK?
I'm proper miffed that Sony's "Next day replacement" thing only works if you are out of the country from which your device was purchased.
/rant!
Some of us picked this phone OVER the HD because of the keyboard. At the time I bought this phone, the THD is cheaper than the X1.
And guess what happens? The main defining feature of this phone messes up. We did not buy a cheap phone, or at least back then. It is stupid.
Having to press the space bar harder than other keys is lame. You can't type with confidence, having to correct the errors again and again. You can also choose to press extra hard on either the keyboard, which use alot of concentration, or press equally hard on all keys, which tires your hands out.
I can't even compose a email without my hands and mind hurting, or having missing keypresses. Miss those days, only 2 months back when I can type like a champ. Kudos to Vodaphone for discontinuing phone. Potential buyers should wait for TP2
Many face the same problem...
I think it's worth to complain officially and refer to this thread... I saw someone else opend another one... Anyway, with both threads there are a lot of users already. BTW, mine is getting worse, it's like a virus and infecting the other keys, slowly but steady. I go to a SE shop tomorrow...
AND YES, I ALSO PURCHASED IT MAINLY BECAUSE OF THE KEYBOARD...
is "au:" button workable??cos i press mine,it dint show anything..i remember it used to show something on the screen..and "n" annoy me the most,usually come out nnn when i press it..sad i only having it for 3 months..
okay i also got this problem... kinda funny 2 explain.. so looks i'm not the only 1.. but since obviously only we few have this problem (an here http://indrapr.blogspot.com/2009/03/annoying-sony-ericsson-xperia-x1s.html) it might really b hardware related...? anybody sent it in ?
pls XDA experts... could this b somehow software related?
dont think so coz i'm hard resetin and flashin the whole time and always have the same issue...
this problem really makes a huge part of the X1... useless..
plssss help...
superweijie said:
Potential buyers should wait for TP2
Click to expand...
Click to collapse
Yeah, sure, buying another 500 € device which is produced by HTC. HTC is not capable of producing quality. All my HTC phones (Magician, Hermes and X1 - which is produced by HTC) had heavy quality issues. It's damn chinese (no) quality control, sorry for being politically incorrect, but that's the impression I get with many products these days.
My hope was that Sony Ericsson would check the quality of HTC better than themselves but I guess I was wrong. Even though the housing is quite solid, the coat peels off by nothing more than putting it into the pocket. And now, half a year after I have bought it for 500 €, the keyboard, which has been lousy since day one, starts to get even worse, making the X1 a ripoff. I think I will send the device in, also because of the coat peeling. I can, here in germany, exchange the device three times until they have to give me my money back - I really hope this will happen.
this has just started happening to me down one side of my keyboard (the right-hand side).
does this only seem to be happening to the right-hand side of the keyboard ?
is this happening to anyone with the standard rom ?
mine is exactly the opposite. The space bar from the right hand side is too sensitive lately, when i press it is adding three or even four spaces at a time!
Sony Ericson service know this problem as well.Like they also know crack in case problem.As i explain in 'do you regret' thread they know all this problem but they dont do anything to fix.Shame on them.You have to book your phone 3 times.Afterwards they ll give you new unit.That is it.Cheers
just read your blog post, (mr creator of the thread) and it describes exactly my situation, even they sucession in which keys started having issues.
anyways, your lucky you could fix it. I couldnt even if i wanted cuz i bought it in USA from a store that sold vodafone unlocked X1s and brought it to Latin America, so im basically screwed :S
im thinkin of opene it myself and clean it or something, but if guysand SE service had to replace it, i guess that wont help much :S
I have the same problem, with button 'a'. I just need to press it harder than the other buttons. That is very very annoying, to have BK issue with device, bought because of it. And ofcourse I have the "crack" issue, and I used a glue to stop the crack from spreading out.
Such quality issues are very annoying when you buy a 500 Euro smartphone.
So I either remove the glue (I hope SE won't make a problem of that) and return it to SE for KB replacement, or clean the keyboard by myself (there is a tutorial for that, but it doesn't look very easy). But ofcourse I have to wait until the 'a' button stops working completely and than wait for SE to do something about it.
I have a question about the SE service: do you think that they will refuse to take care of the phone because I used a glue for the crack on my X1? Could that be an excuse for them to refuse my warranty?
lol...this is just ridiculous...i got the same problem, but i thought to be too stupid to hit the keys correctly. on my device the "broken" keys are m,n,dot, right space bar...
going to send it in for repair...
first had this cracked case problem and now this one...
Hi All,
The screen recently stopped working on my X1, so I sent it off for repair via my insurance company.
The phone is now back, and has been repaired. However, the keyboard seems to "double tap" everything. So if I press an 'n' it appears on the screen as 'nn'. It does this with a range of different keys/numbers and is starting to get VERY frustrating.
Do you think it's likely I'm just holding down the button too long? Is there a setting I can change this?
Or is the phone likely to need to go off for repair AGAIN?
Thanks!
keyboard problem
Even my key board is having the same problem. though i have not sent it for any repair. i noticed it after upgrading to official rom R3A.infact the space bar does not seem to be working. i thought it must be because of some dust inside. Do you think there is any chance of software related issue in this?
I just sent my phone in for this issue. Theyll send you a replacement device. Be aware though that if you are sending it to the repair center in the states and have an x1i theyll send you an x1a instead. Im currently facing this problem and am going to be speaking to the corporate office tomorrow
I know this is a common problem but im worried about how HTC will receive my phone. The keyboard is definitely not right, typing out a text message at even a semi-fast pace (someone who has used the phone for a 6 months and is used to it) causes several of the keys not to be recognised. Keys like space bar and the Fn keys are touch & go and when it comes to txting its a total nightmare having to go back and add in the correct letters.
My concern is that when you do go back and press on the key several times/quite hard it does eventually work, and at times works almost normally (but very rarely). I called HTC and they were sceptical about it, but it is a total nightmare to use with txts messages.
Has anyone ever tried to send their phone back to HTC for a warranty repaier over the keyboard?
cheers guys
I am having the same problem only I have had my device for about 2 years. It's very frustrating. I recently gave up on the hard keyboard and installed spb's keyboard.
Having done a search it seems to be quite a common problem (well theres a few posts on it anyway) but no mention of anyone trying to get it fixed under warranty.
iv sent my phone off so will have to wait & see, but has anyone tried HTC over this matter?
thanks
Sent it off to them & they blamed water damage and refused to touch it. Apparently the top water patch had been stained & there fore they wouldn't touch it. Annoying seeing as the phone is in mint condition & has always been very well looked after.
Im a damn sight less then impressed all the same, seeing as they are refusing to fix a poorly designed, ill equipped (I blame faulty materials for the contacts below the keyboard) keyboard because of minor water damage of which i have never known of.
At least arguing with them got the cost reduced from £20 -> £11. Minor victory i spose.
Hi all
I have a problem with my milestone's keypad. A couple of months ago the phone's cover got cracked and I took it to one of our local network operator's(I'm in South Africa and Motorola doesn't have a repair centre here) repair centres. They quoted me a very high price to replace the cover and i told them to forget about it. However, since I got my phone back the keypad has problems. On the dial keypad, the phone does not respond to the numbers 2,5,8,0. On the motorola keyboard, the keys r,t,y; f,g,h and c,v,b do not respond and instead the phone inputs d when I try to type in f. The slide out qwerty keyboard for the phone does however work perfectly but its irritating because I have to slide out the keyboard whenever I want to make a phone call or send a text message. I have been thinking of rooting the phone to froyo in the hope that it will fix the problem but haven't done that as yet. Is there anyone who's encountered a similar problem and how did you manage to fix this?
Thanks
snazo said:
Hi all
I have a problem with my milestone's keypad. A couple of months ago the phone's cover got cracked and I took it to one of our local network operator's(I'm in South Africa and Motorola doesn't have a repair centre here) repair centres. They quoted me a very high price to replace the cover and i told them to forget about it. However, since I got my phone back the keypad has problems. On the dial keypad, the phone does not respond to the numbers 2,5,8,0. On the motorola keyboard, the keys r,t,y; f,g,h and c,v,b do not respond and instead the phone inputs d when I try to type in f. The slide out qwerty keyboard for the phone does however work perfectly but its irritating because I have to slide out the keyboard whenever I want to make a phone call or send a text message. I have been thinking of rooting the phone to froyo in the hope that it will fix the problem but haven't done that as yet. Is there anyone who's encountered a similar problem and how did you manage to fix this?
Thanks
Click to expand...
Click to collapse
in this case the only suggestion is to fix it urself. (I AM RESPONSIBLE FOR ANY DAMAGE)
You mean by rooting it myself?
snazo said:
I have been thinking of rooting
Click to expand...
Click to collapse
Rooting will NOT fix your hardware problems like cracked device nor another. You phone looks phisically broken. So you either pay them what they ask or sell your broken one and get something new or (if skill and tools are there) try to find keyboard alone and replace yourself (not for service-newbies)