Battery not fully charging? - Captivate Q&A, Help & Troubleshooting

Anyone notice that when the phone is charging while off and reaches 100% - when you turn on the phone, the battery drops to 98%? From there, it can still accept a charge and then FINALLY indicate the battery is full?
I do have another battery coming from AT&T (because of overheating problems) but I am just curious as to what others are experiencing.
background info - this isn't my first Captivate and I have drained this battery a couple of times to "calibrate" it.

This will sound weird but it worked wonders for me.
*Fully charge the battery with the phone on
*Unplug charger and turn off the phone
*Plug in the charger and wait until its at 100
*Now unplug the charger and boot up the phone
C*Wait until its done booting up and power down the phone.
*Now charge the phone to 100 boot up and use normally
Sent from my phone so excuse the spelling errors

tytdfn said:
This will sound weird but it worked wonders for me.
*Fully charge the battery with the phone on
*Unplug charger and turn off the phone
*Plug in the charger and wait until its at 100
*Now unplug the charger and boot up the phone
C*Wait until its done booting up and power down the phone.
*Now charge the phone to 100 boot up and use normally
Sent from my phone so excuse the spelling errors
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Click to collapse
does it make any difference? like long lasting battery hours or so...?

the memory in the batter indicats full as i believe 90% and above or something.. it's normal :T .. but try to do what the previous poster said.. it's worked for some people

I did what he recommended and don't see an improvement in battery life. But, when I unplug in the morning it stays at 100%, it definately made a difference in that regard.
I did see a slight improvement when I cycled the battery a few times. Full charge to 100% dead.
Sent from my Samsung Captivate via XDA app

if it's fairly new give it a week or two .. the battery should improve in a way.. if you're still truly dissatisfied then I guess get a new phone or buy a bigger battery .. I believe they'll have better batteries soon on ebay

I tried doing that charge/power cycle.. Once the phone was powered on it immediately dropped to 97%
This is the battery that overheats also..
Wish I could get my #2 captivate back.. I returned it because of the GPS problem - not knowing it was a global issue - I had the best battery life from that phone - 5 days of use easy on that one (without power cycling or anything) - The last 3 phones (all have been overheating) I'm lucky if I get 2 days out of them..
I keep saying phones because I was in my 30 day warranty, so every time I went in they did a complete exchange.. I am now out of my 30 day exchange.

Related

Replacement battery issues

Hi,
Just purchase 2 HTC HD2 replacement batteries from ebay (Non original)
and facing a problem in charging both of them.
When I power up the phone it shows 80%, but when charger is connected,
it does not show the charging icon and the notification LED keeps blinking between amber and green.
Any one got any idea? Both the batteries defective?
I use a meter to measure the batteries, one got 4v the other 4.02v.
Seems ok but just cannot charge inside the phone.
Help and advise needed. Thank you.
Got the same issue here. They will charge up to 68% then stop.
Have to turn off phone and plug in again to charge the final bit - OR - take them out and put in caddy charger.
Battery replacement charging problem
I also have the same problem but this issue happen only if you use the device while charging the battery. If the issue occur try turn off the screen (not power off) and wait around 3-5 mintues then it continue charging the battery without any problem. The problem is occur only if we use the power too much such as Telephone call, Wifi, GPS then it back to blink green and amber again and again. Howerver I found out that sometime after soft reset the battery report it have been charge during green and amber blinking (in my case I upload youtube of 120MB and take quite a long time around 2-3 hours the battery indicate 6% and not increased until I softreset them then become 72%)
Howerver, this is almost not acceptable since it should be charged normally in any condition.
touchu said:
I also have the same problem but this issue happen only if you use the device while charging the battery. If the issue occur try turn off the screen (not power off) and wait around 3-5 mintues then it continue charging the battery without any problem. The problem is occur only if we use the power too much such as Telephone call, Wifi, GPS then it back to blink green and amber again and again. Howerver I found out that sometime after soft reset the battery report it have been charge during green and amber blinking (in my case I upload youtube of 120MB and take quite a long time around 2-3 hours the battery indicate 6% and not increased until I softreset them then become 72%)
Howerver, this is almost not acceptable since it should be charged normally in any condition.
Click to expand...
Click to collapse
Do you guys think this is due to "low quality" batteries that could not be charge properly in the phone. Can only be charged using cradle....??????
same issue here, except mine will go amber/green regardless of power % left.
I have seen mine doing amber/geen even when it'[email protected] 10% with screen off.
That would all seem to point at the phone drawing more power than can be put in the battery at the same time.
I reported it to the ebay seller in anycase, who says he will contact the factory.
cheap ebay batteries causing problems?
My cheap battery does the same if I use cheap craddle that came with it. However if I use original charger and stock cable it is all fine.
Oh yes and original battery used in cradle does the same orange/green.
However in any case living it for 3-4 minutes starts charging process.
When it's charged up fully it's def a massive improvement on the original though. I can get almost 50 hours out of it now, the original one I had only got 24 at a push
blanco360 said:
When it's charged up fully it's def a massive improvement on the original though. I can get almost 50 hours out of it now, the original one I had only got 24 at a push
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Click to collapse
what actual battery do you have Blanco, any chanve of a link to where you bought it, i have ordered a momax but are still waiting, this standard battery is killing me
this one
http://cgi.ebay.co.uk/New-2x-Batter...ries_MobilePhoneBatteries?hash=item2a035b4473
blanco360 said:
this one
http://cgi.ebay.co.uk/New-2x-Batter...ries_MobilePhoneBatteries?hash=item2a035b4473
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Click to collapse
thanks for that, and you definatly think it lasts longer than the original htc ? are you a heavy user?
Yes - BUT - mine came with a 750mA, and I think you guys will have a 1230 right?

(Not) Brick - Didn't Calibrate Battery After ROM

Right off the bat, my Revo is non-responsive, no buttons will light, backlight, vibration, sound, and of course no splash screen since the screen isn't lighting. The only sense that it is partly there is after a time connected to USB/wall charger the battery warms as if it is charging. Yet, there is no indication during charge on the screen, it stays totally black as described above.
I have been poring over forum posts, CWR threads, and the like, but have come up short on a method of reviving this puppy. thecubed had posted something that seemed promising but doesn't work for me here. At all steps, the phone remains non-responsive and connecting it to the PC yields no mass storage connection. The only step I have abbreviated is letting it charge for an hour since the phone had charged about four hours since it shut down.
Two evenings ago, I flashed from Revolt ROM 1.0 to 1.1. It was successful but since I had just gone through battery calibration and running my battery down until the phone shut down the day before when I flashed it to 1.0, I was hoping (naive?) that I wouldn't have to do it this time (yes, naive!). So, I left the phone on all night, on the wall charger.
I was using it the next day and at one point, while using it in a low reception area, browsing the web, it rebooted on me. No biggie, had that happen in the past. After reboot however, the battery level seemed different so I wanted to get it topped off then calibrate. 1-2 hours later I noticed that the calibration app was showing the mV lower and capacity was at 70%. The battery felt unusually hot. I shut it down, removed the battery and cooled both battery and phone in a small fridge to accelerate the process (was near time to leave work).
Next boot was I recall having an extra FC, one beside the CarHome normal FC with Revolt ROM 1.1. This boot the battery showed maybe 20% capacity so I said "screw it" and deleted battery.bin with the battery calibration app (I recall the mV was low, in the 3600 range). I discharged it on the way home and left the display on to run the last couple percent down. It appeared to try and shutdown but ended abruptly. That was the last time I saw any life from my Revo.
The day after its first and only ever root, I did have an odd occurrence which I posted.
Boot Trouble - Rooted After Phone Downloaded OTA, Not Installed
That time, I had not installed a ROM yet but the phone got itself into a boot up funk. Removing the battery, connecting to wall charger, watching buttons flash ~5 times, disconnecting (which stopped the flashing lights), then battery in, power on... success! I was hoping that would happen this time around but I haven't been able to.
Full history, being my first root, I used S1C successfully, installed Titanium Backup (ran system and app backup), and RevoToolkit. The phone did download the OTA but I never let it install, instead selecting to delay it by 24hrs when it asked to install. Fearing that deadline and getting one more warning that it wanted to reboot and install the OTA, I went ahead and installed the Revolt ROM 1.0. All went fine, no drama. The next afternoon I thought going to 1.1 was going well too, until this brick hit me.
My hope of hopes is it's just a bad battery and the phone won't respond because the mV is too low. Reading thecubed's comment in his first link (above) how recoverable this phone is lends me hope.
It sounds like a bad battery. I would take it to a verizon store and see if you can try a different battery. If it still will not boot then they should warranty it out for you.
Sent from my VS910 4G using XDA Premium App
P.s. I never do anything for my battery. I charge until full then use until empty. Yesterday with moderate tI heavy use I made it from 6am until 8:30 pm
Sent from my VS910 4G using XDA Premium App
Thanks for the responses. I will be going to VZW shortly to figure this out. This phone is maybe two months old so hopefully the battery is the answer *fingers crossed*
Impressive battery life! At my office, I'm in a bit of a metal cubicle area and a bit low on signal strength. My phones will sometimes use up the battery trying to keep connected, it seems, so I am usually plugged in most of the time.
While I have your ear, thanks for the great work on Revolt ROM. I am very happy with it and look forward to its future development
Good news and bad.
The good news was they swapped in a new battery and the phone worked. Having the warranty, it didn't cost anything.
The bad news is that it looks like there may be another problem. On the way out of the store the battery was indicating 1% so I quickly got it on the charger in the car. Driving home, about 10 minutes later, I got a warning for battery temperature. Thinking the low battery may just be taking a charge and getting hot from that, I turned the car A/C on full, took the back cover off, and kept the phone in the cold air.
In about two minutes, just feet from home, I noticed the display was off. Faintly I could see the battery charge symbol that shows when the phone is powered down and charging, but the backlight was off and I couldn't see if there was any color or animation to it.
As soon as I shut the car off and the power quit, that faint display disappeared, full black, dead. Now it seems it is behaving exactly the same. I haven't fiddled with it much, holding out hope of hopes it can be started and maybe recovered.
Could calibrating the battery at the wrong time have caused something like this? Do batteries have a safety lockout if they overheat? To be fair, I was running an intensive app at the time, Waze GPS. Maybe the battery didn't keep up and the phone decided it was too low and shut off. I will post back after letting it sit, cool, hopefully charge, and see what comes of it.
My phone is behaving exactly the way you describe too. A couple of days with Revolt 1.1, and this is the only problem. I had my phone hooked to a lithium ion usb battery pack all day, and it showed "100%" while hooked up, but as soon as I disconnected the battery pack, the battery icon changed to red, then it refused to boot like the situation described in the Revolt 1.1 thread in Development. It also would not go into charge mode on the battery pack, but when I came home and hooked it to a genuine AC adapter and it went into power-off charge display. I'm going to give it a few hours on the charger before I attempt to boot it again, and I'll report back.
Still no luck. I haven't charged it too much yet for fear that it isn't charging properly. Seeing the new battery work for about 20 minutes yesterday lent me hope that if I figure out how to get a fresh battery in or just shell out for another new one, I can have a window of opportunity to change ROMs and see if that has anything to do with it.
This morning I got out my digital multimeter to measure the battery pos to neg and am getting nothing (unless you consider 0.01v something). I tested my old LG clamshell's bulging, old, and damaged 1000mAh battery and it reads 3.99v but couldn't keep my old phone up (lacks oomph now).
Comparing that battery to the Revo's, they have the same four contact pattern but different connection scheme which just stops contact when test fitting. After shaving down its casing on the bottom a little bit, it was just enough to make contact. Using four hands (yes, I am very talented ) to hold the phone, hold the test battery properly, and hold the power button, I was able to get the power-up vibration and the first LG splash screen. We lost it after that but that's likely due to the very weak test battery and/or losing contact while holding it in the Revo.
Since the spankin' brand-new battery is now reading zero, I'm left second guessing my decision of not shutting the phone down when I got the temperature warning. Maybe these batteries do have an internal protection to prevent runaway failure and it too is trash. I have no experience with this otherwise so this is just guesswork.
I'm contemplating rigging the new battery into my old LG phone to see if it can tell it "all clear" and charge it up. I'll post anything I find out here. Any other suggestions are highly welcome. Still, last ditch, I'm pretty certain I can set up another ROM to flash on the SD ahead of time, get another battery, and Clockwork to test another ROM if it's the phone or ROM. I may have had 20 minutes of uptime on the last battery.
I think I've gotten to the bottom of my problem. It's a syndrome of things that I have hopefully untangled.
First off, I had been messing with Power Manager, and wanted the phone to not sleep or timeout the display when plugged into both AC and USB. I figured that would help when I'm plugged into the computer, but it was probably a bad choice.
Yesterday I was out on a boat, which probably put me into a weak signal area, causing the phone to expend extra energy staying locked on a tower. In addition, I had plugged it into the external USB power pack, and thrown them in a bag together. This did two very bad things: 1) It allowed heat to build up from both the charging and 2) it invoked the "USB powered" Power Manager profile which kept the display active which created both additional heat AND crazy battery drain.
Here's what I think happened:
1. The battery overheated
2. The USB battery pack couldn't charge as fast as the display and radio could suck it out -- so five hours in that mode BOTH drained the internal battery AND tapped into about 30% of the external battery pack.
3. The USB battery pack will not provide enough initial juice to restart a flat-dead, overheated phone, or the firmware "knows" it is hooked to USB and refuses to start the phone -- for some bizarre reason.
So, I think my phone demonstrated normal behavior for a flat-dead, overheated phone, and hooking it up to AC brought it right back to life -- after about 5 hours of continuous charging. The battery also got very warm during charging -- more than I recall feeling ever in the past.
I'm hoping there is nothing that software power management could have done to physically damage the battery, but I assume Verizon would claim it could -- as part of the reason they forbid system modifications, and therefore withdraw their warranty if you modify.
At this point I think I have dodge a bullet, and my phone is fine -- other than a few of the quirks others are seeing in Revolt 1.1 (Phone occasionally FC, etc.)
Good to hear your phone is fine. Seems like mine is too as posted above but time will tell. I got the Revo battery set up and charging on my old phone. It seems to be connected well enough. The phone complained the first try that there was no battery but my second try has it displaying that it is charging. The battery isn't warm at all but maybe that's due to a different charging rate for the old phone's 1000mAh battery vs. the Revo's 1500mAh. Or, it really isn't connected perfectly. We shall see.
Success. The surrogate charge setup got the Revo battery up to 4.11v and indicated charge complete. The Revo completed a full boot on the battery and appeared normal.
Not normal was quick heating (still unsure of the cause). Going straight to Battery Calibrator, it indicated 68% and around 3.7v and falling. Not wanting to push my luck, I shut it down. Battery now read 3.9v. Not bad but it sure seems to be getting drained quickly which would explain all the heat. Going to set up later and see if I can get it back to stock and see if the behavior persists.
I don't know how to fix any of your issues but I would like to say thanks for giving such a detailed display of what you've been doing to fix this problem should anyone else run into this issue. Also, That picture in you one post: That is the most jerry rigged set-up to charge a phone I have ever seen in my life and I love it. Good luck getting your phone working I hope everything turns out for the best.
You're welcome. It was a bit of impromptu brainstorming with some fellow tinkerers that helped come up with a way to test charge the battery. Having it come back to life
I've come to a conclusion. Somehow, I think when the battery overheats, it must internally soft protect itself. Charging it on the old phone reset it and then it worked again on the Revo. Why the old phone works and not the Revo, unsure. That would at least explain why the battery tested at zero volts before the charging rig.
After many starts and stops on my Revo now, I have found that what was heating up first was the casing of the phone. I'm guessing heat conduction of heat from the processor as it wasn't the display which was set to minimum brightness (those are the main heat sources, right?). Looking into Settings > About > Battery Stats, it only showed Android System at 98%. It seems like the processor got locked into some some high power continuous use situation which survived reboots.
The battery gets hot later due to the high consumption and proximity to the hot casing (processor), especially with the back on. Withing 1-2 minutes from start, the sides of the phone would be quite warm and after 5 minutes becomes concerning. It seems that's why the battery was never able to get to 100%, but instead its percentage was always falling, phone over consuming greater than charge rate.
With the processor going full tilt, battery cover on, protective case on phone, sitting in a warm car without A/C, that got the battery too hot within 20 minutes. It was a similar situation with the prior battery when the problem cropped up.
I don't know what the cause of this predicament was in the first place however. The phone was plain stock, then rooted, later flashed Revolt 1.0, then Revolt 1.1. Between Titanium Backup, RevoToolkit for CWM, basically nothing unusual, I have no idea how it happened. Maybe I should have done Decrap first since I've read others doing such. Thinking back to my first post/thread, I had a boot issue and only had rooted, Titanium, and RevoToolkit, no ROMs yet.
And, don't get me wrong. I'm not placing blame anywhere, just documenting my "progress." There was a time I was on Revolt where it wasn't behaving this way. I am left without a solid conclusion as to the cause.
How to avoid the battery drain?
I had a similar situation, downgraded and then installed Revolt 1.3. Can't say what did it, but the battery got hot and drained so far it would even start charging.
I got the battery charged on the old phone, and the new one, with Revolt 1.3 is working. But I'm not sure how to make sure the overheating/draining problem doesn't occur again. After 10 minutes the phone is starting to get hot again, battery is down to 57%. With the phone on or off, it does not charge the battery, even with an AC wall charger. With the phone on, it indicates 57% charge, with the phone off, the battery icon just sits at red, no charging is happening. I erased the battery stats in ClockworkMod, but is there anything else to do? Any other ideas?
It sounds like Haxid had it happen and he got back to LG stock and unrooted, all good.
http://forum.xda-developers.com/showthread.php?t=1233668
Mine happened again this time totally dead battery. Trying to get some charge in it now to boot and remove cwm so I can take it to verizon.
Decrap 1.0 rom this time w/ CWM
I do not believe it is the rom. It has to be an app or hardware.
Were you having spontaneous reboots? That's when it happened to me, after a spontaneous reboot.
Good luck. Hope it all works out.
Bait-Fish said:
Were you having spontaneous reboots? That's when it happened to me, after a spontaneous reboot.
Good luck. Hope it all works out.
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No my phone is actually super stable it just is sucking battery like its candy. Been off charger only 1 hour right now and its down to 83%. It has to be an app doing it but I have no idea which one. The phone shows 64% battery usage by android system.
When mine was hogging battery, same here. All I saw was Android process.
just to add my 2 cents here. I noticed my phone draining like crazy, I tried everything, then I changed the battery. boom. everything is now stable. I'm going to try to exchange that battery I think its my drain and reboot culprit.

[Q] Battery Problems (Did i get scammed?)

So i recently bought a brand new htc vivid 1300mah battery from cellphoneshop.net (http://www.cellphoneshop.net/vividbat.html). Now the thing is this battery has taken over 24 hours to fully charge and when it finished charging i reset the phone it turned off but did not come back on so i plugged in the charger for it then turned it on and it came on when it booted up the battery was at 3% now i have contacted them and i was told id be getting another new battery in the mail in 7 business days and theres no need to send in the battery (which i find odd). so i have a picture of the battery status before and after the reset which i took a screenshot of in the battery are in settings im wondering if this battery is a knock off or not because it seems very odd that the battery took over 24 hours to get to a full charge on the first time. feedback would be apprciated (also a picture of the battery) and if you can see at the top of the battery has a bugle going from end to end and i can actually move it from side to side which my actually phone battery that came with my phone im unable to do that at all its very solid.
tpaina380 said:
So i recently bought a brand new htc vivid 1300mah battery from cellphoneshop.net (http://www.cellphoneshop.net/vividbat.html). Now the thing is this battery has taken over 24 hours to fully charge and when it finished charging i reset the phone it turned off but did not come back on so i plugged in the charger for it then turned it on and it came on when it booted up the battery was at 3% now i have contacted them and i was told id be getting another new battery in the mail in 7 business days and theres no need to send in the battery (which i find odd). so i have a picture of the battery status before and after the reset which i took a screenshot of in the battery are in settings im wondering if this battery is a knock off or not because it seems very odd that the battery took over 24 hours to get to a full charge on the first time. feedback would be apprciated (also a picture of the battery) and if you can see at the top of the battery has a bugle going from end to end and i can actually move it from side to side which my actually phone battery that came with my phone im unable to do that at all its very solid.
Click to expand...
Click to collapse
You should post some pictures of the battery in your phone, and maybe a video of you wiggling it around. 24 hours is an incredibly long time to charge a phone battery; did you charge it using a separate charger, an AC adapter for your phone, or by usb cable in a computer? Also, was the phone powered down for the charging? If your phone is trying to find a wifi or cell signal (and/or doing updates or other stuff in its down time), that will definitely make the battery charge much more slowly.
You can also try to reset battery stats (mixed results; sometimes the phone mistakenly thinks something like a 90% charge is 100%, but that's not usually the case. This fixes it.):
start charging while powered off, and once it says you are at 100%, remove the cord, then remove the battery, wait a minute, then put the battery back in and start charging while powered off again. Then you can boot into recovery and wipe you battery stats. Power the phone back off and try charging again until 100%, remove cord, remove battery, wait a minute, charge again. Next boot into your main ROM, and just waste battery like normal.
I will say that your battery doing all those funky things does make me think the battery is kaput. It being a 1300 mAh battery is also slightly odd; the stock battery is 1620 mAh. I wouldn't worry about it being a scam yet, and them not wanting the product returned isn't anything to worry about; it costs money to ship an item, and they don't want to piss their customers off by making them pay shipping, and probably don't want to pay for it to be shipped to them (a battery can't be easily repaired, and it costs money to legally dispose of them).
Try the battery stats wiping method I posted, and then keep letting us know how things go!
The battery method you suggested didnt work. If the phone is off it will never charge i've tried it every time the phone is turned off and then back on the battery is always below 5% no matter what and i will post a video of the battery being able to wiggle the part which i find very weird because the stock oem battery is not like that at all thanks for the feedback much appreciated also i am running the stock rom of the phone because i was getting a new battery i saved all my apps on titanium backup and reverted my phone to stock with its stock ruu then put the battery in but the photo you see of the battery going from 100% to 3% was when i reset it and the only way it got to 100% was i had to keep the phone powered on it was in airplane mode while it charged and it took forever to fully charge just for the battery to go to 3% after a reset and the phone didnt turn back on when i reset it i had to plug in the charger or it would of never turned back on while using that battery
https://www.dropbox.com/s/s8hpf3vtsnx561h/VIDEO0034.mp4 thats the link to thei video of the battery it looks like its a knockoff i dont know no battery should take over 24 hours to charge
Ok, thanks for uploading the vid. Yeah, that doesn't look right, and coupled with the fact that it won't hold any charge, I'd say that is one defective battery. I'm not sure how reputable cellphoneshop.net is, but I found a 1620mAh OEM battery on Amazon for only $8.09 (free shipping): http://www.amazon.com/HTC-BH39100-Standard-Battery-Vivid/dp/B007JO6C5W
Anywho, when/if your next battery arrives, you should check it for the same issues of this one, and keep us updated to make sure it is/isn't a reputable dealer.
alright will do and thanks

[Q] OTA update to Lollipop: Terrible battery life, very slow charging

I just got the OTA update from KitKat to Lollipop (5.0.2) yesterday and I've noticed terrible battery life and very slow charging since then. My phone is always in its charger overnight and when I remove it from the charger in the morning it usually easily lasts until I put it in the charger at night again. During the daytime I do a lot of stuff on it (whatching youtube videos, listen to internet radio, whatsapp, internet browsing, making phonecalls etc).
This morning I removed it from the charger and hardly didn't do anything on it for the first two hours. When I wanted to send a whatsapp, I noticed battery had already fallen to 70% in only 4 hours or so - 4 hours of doing nothing while the phone was in energy savings mode! Half way through the day, with only some whatsapping, battery had fallen to 20%. When I connected it to the charger, it instantly dropped to 8%. After about an hour of charging, it was at 17% and said it would last another 6 hours before the phone would be fully charged. Usually I charge my phone in 1.5 - 2 hours!
When I did the update, I didn't do a factory reset and I would like to only do that as a last resort.
If I look at te battery statistics, I don't see any app using an obscene amount of battery life - the highest being Google Play services with 15%. But what I do notice is that "Cell standby" is responsible for 29% of the battery drainage.
Before I do a factory reset, anyone any tips?
Zippy1970 said:
I just got the OTA update from KitKat to Lollipop (5.0.2) yesterday and I've noticed terrible battery life and very slow charging since then. My phone is always in its charger overnight and when I remove it from the charger in the morning it usually easily lasts until I put it in the charger at night again. During the daytime I do a lot of stuff on it (whatching youtube videos, listen to internet radio, whatsapp, internet browsing, making phonecalls etc).
This morning I removed it from the charger and hardly didn't do anything on it for the first two hours. When I wanted to send a whatsapp, I noticed battery had already fallen to 70% in only 4 hours or so - 4 hours of doing nothing while the phone was in energy savings mode! Half way through the day, with only some whatsapping, battery had fallen to 20%. When I connected it to the charger, it instantly dropped to 8%. After about an hour of charging, it was at 17% and said it would last another 6 hours before the phone would be fully charged. Usually I charge my phone in 1.5 - 2 hours!
When I did the update, I didn't do a factory reset and I would like to only do that as a last resort.
If I look at te battery statistics, I don't see any app using an obscene amount of battery life - the highest being Google Play services with 15%. But what I do notice is that "Cell standby" is responsible for 29% of the battery drainage.
Before I do a factory reset, anyone any tips?
Click to expand...
Click to collapse
This is directly from HTC tech support. To recalibrate battery and HTC charger when battery rapidly or erratically discharges, this procedure clears all battery stats, coordinates and normalizes charging.
Turn off Fast Boot in settings. Power off phone.
Plug phone into HTC wall charger and charge for two minutes or more
While charging, hold down volume up+volume down+power button and continue holding
Phone will turn on and off repeatedly every 15 seconds or so while continuing to hold all three buttons
Keep this going for 2 minutes, then release buttons WHEN THE PHONE IS ON
Now, let phone charge fully normally (with phone either on or off--doesn't matter) and battery level reporting, charging and battery life should be normalized.
Do this every month or so to keep power system healthy--even if everything seems fine. Also, don't leave phone on charger overnight for best long term battery life (according to HTC tech support: "The first thing they tell us." This is true even though charging is supposed to turn off when battery is at 100%)
Battery recalibration ... Many techs say it's a placebo. But, I will follow this manual, just in case.
I do confirm, though, that with L 5.0.2 charging takes longer, phone drains faster with the same as before apps and usage, phone is often hot, and I've started to get regular 'can't charge, your phone uses more power than available from charger'.
Re phone uses more power than available, it happens with all three original HTC chargers I have, so I have to use the charger from an Asus tablet (1.5A output).
I haven't done the recalibration thing but I did some measurements and I now know why it's charging so slowly, just not what is causing it. The phone isn't switching to high charging mode and keeps charging at around 400mA. This means that when using the phone, it's draining faster than it can charge. I also think it's not switching to standby mode causing the high drain. Often the phone gets hot when it's in my pocket (when it is supposed to be in standby mode) meaning something is still draining the battery fast.
I will do the calibration thing and see if that helps.
I just did the reset thing (holding power + vol up + vol down) for two minutes. It's now charging but I can see it's still not charging in high mode. It's still charging at only 400mA.
Edit: Phone says it wil take 10 hours to charge (it's at 30% now).
Annoying, I know, but I'd factory reset the phone just to make sure the update has 'taken' correctly
Zippy1970 said:
... The phone isn't switching to high charging mode and keeps charging at around 400mA. ...
Click to expand...
Click to collapse
Sounds logical. How did you find it out? Instrumental, or through a phone menu?
I have checked Setings/Power. Mine says Charging on AC, which supposedly means high charging mode.
PS. Again, whatever it might mean, when I get a 'phone uses more power than..' error, I connect the phone to a 1.5A charger (compared to original HTC 1.0A) and it solves the problem. I'm not happy with this solution, though.
zeemenshater said:
Sounds logical. How did you find it out? Instrumental, or through a phone menu?
Click to expand...
Click to collapse
There are a few ways I can measure this. I have a "Charger Doctor", one of those inline USB voltage/current meters and I have an "Energy Meter" which measures wattage going out of a 110/220V socket. Both confirm each others measurements. The Charger Doctor says my phone is being charged at 5.1V at 0.4A, and the energy meter says the charger consumes about 2.5W which is about right (the charger looses some energy through heat and the Charger Doctor consumes a bit of energy as well).
But...
To be sure, I tested a few different (but identical) chargers and changing the charger made no difference. But - and here comes the strange part - I tested about 20 different USB cables and with only two my phone charged at 1.0A (which I assume is the M7's max charging current). With all the others it charged with 0.3A-0.5A. Only with those two cables it charges in high charging mode. So apparently something changed in the charger detection. Before the update I was able to charge the phone in high charging mode with other cables as well.
Also, it seems like it's now discharging not as fast as before, but I will be sure tomorrow after it has fully charged and after I've used it all day.
Edit: Yep, charging is at it's normal speed now. It's at 60% and the phone says it will be 1 hour and 1 minute until it's fully charged.
Edit2: Of the two cables it charges at 1.0A with, one is the original charger cable that came with the HTC, and the other is a cable that came with a Duracell Power Bank.
Well, after the three finger calibration, charging seems faster, and I think battery holds longer (or maybe I want to think it does, because still not sure).
One additional observation is in about 20% cases my phone is stuck during boot until I connect or disconnect the charger for a second. By connecting or disconnecting the charger, something triggers the power state and the phone boots normally.
So yes, you may be right about new power management in Android 5.
(I'm now on IC7.0.0 + ElementalX 20.0, HTC M7 Int'l))
Well, even though charging times seem normal now, it is slightly erratic. I can see the percentage making jumps up and sometimes down while charging.
Also, battery life still is very poor. Battery now lasts until halfway through the day while before it would easily last all day...
Is there a way to revert to KitKat? Other than a lot of annoyances I haven't noticed a single advantage using Lollipop.
Seanie280672 said:
This is directly from HTC tech support. To recalibrate battery and HTC charger when battery rapidly or erratically discharges, this procedure clears all battery stats, coordinates and normalizes charging.
Turn off Fast Boot in settings. Power off phone.
Plug phone into HTC wall charger and charge for two minutes or more
While charging, hold down volume up+volume down+power button and continue holding
Phone will turn on and off repeatedly every 15 seconds or so while continuing to hold all three buttons
Keep this going for 2 minutes, then release buttons WHEN THE PHONE IS ON
Now, let phone charge fully normally (with phone either on or off--doesn't matter) and battery level reporting, charging and battery life should be normalized.
Do this every month or so to keep power system healthy--even if everything seems fine. Also, don't leave phone on charger overnight for best long term battery life (according to HTC tech support: "The first thing they tell us." This is true even though charging is supposed to turn off when battery is at 100%)
Click to expand...
Click to collapse
that wouldn't work for me i don't have fastboot
carinfex said:
that wouldn't work for me i don't have fastboot
Click to expand...
Click to collapse
lol :silly: you cant rule out that it wont work just because HTC decided to remove the software switch in the power options in its later updates, do the rest of it and skip that part, I dont have the option for fastboot either anymore.
Seanie280672 said:
lol :silly: you cant rule out that it wont work just because HTC decided to remove the software switch in the power options in its later updates, do the rest of it and skip that part, I dont have the option for fastboot either anymore.[/QUOTE
i have done everything i can i even have a battery saver but soon as i put wifi on it just drains so fast maybe a new battery will help as this phone is like 2nd hand so maybe battery dying
Click to expand...
Click to collapse
Factory reset
I had terrible battery problems after T-Mobile upgraded my HTC One (M7) to Lollipop. The phone was constantly awake and churning with the GPS probing for a signal every few seconds. I'd lose 50% of my battery in a couple of hours. I went through the battery recalibration suggested by HTC support, but it didn't work well. Finally I did the factory reset. It worked perfectly! Now my battery life is better than ever and the phone will go well over 24 hours on a single charge with normal usage. Recovering from the factory reset was easier than I anticipated. Google Play Store remembered and reloaded all my apps automatically. The only headache was having to log in to everything again. Well worth the effort.
I did a factory reset as well and it looks like it has improved battery life. I'm still on my first day after the reset so I won't be able to really tell after I've used it for a couple of days. But like I said, the hard reset seems to have made a difference.
It has been 15 hours now since I unplugged the phone from the charger and it still has 43% left. But I just noticed a few minutes ago that two energy settings were set different than before the hard reset. Screen brightness was set to auto (when before I had set it to it's first dim setting), and data connection was set to switch off after a long period of inactivity. (while before it was set to always on). I've changed those settings and see if that makes a (big) difference.
Zippy1970 said:
I did a factory reset as well and it looks like it has improved battery life. I'm still on my first day after the reset so I won't be able to really tell after I've used it for a couple of days. But like I said, the hard reset seems to have made a difference.
It has been 15 hours now since I unplugged the phone from the charger and it still has 43% left. But I just noticed a few minutes ago that two energy settings were set different than before the hard reset. Screen brightness was set to auto (when before I had set it to it's first dim setting), and data connection was set to switch off after a long period of inactivity. (while before it was set to always on). I've changed those settings and see if that makes a (big) difference.[/QUOT
leave your wifi on for about a hour then tell me if any different
Click to expand...
Click to collapse
carinfex said:
leave your wifi on for about a hour then tell me if any different
Click to expand...
Click to collapse
I have Wifi always on.
Tested it for another day and battery life has definitely improved quite a bit but it's still nowhere near what it used to be with KitKat.
Zippy1970 said:
I have Wifi always on.
Tested it for another day and battery life has definitely improved quite a bit but it's still nowhere near what it used to be with KitKat.
Click to expand...
Click to collapse
when i woke up this morning my m7 was 100% it's now 11;10 and it,s now 70%
I'm getting exactly the same problem.
HTC support said they never heard about such a problem and their conclusion is to send the phone to be repaired
I don't know how to rollback to previous version and it doesn't looks like to be a new fixed version on the way.
Or at list I haven't heard about it.
I also noticed it doesn't make much of a difference if I turn on energy savings mode.
With KitKat, my phone would easily last the whole day without energy savings mode. Now with lollipop I have to hook it up to a charger in the evening - even with energy savings mode enabled.
The thing that sucks the most is that my phone drains in alarming rate when playing a game, or listening to online radio or watching youtube videos. 30 minutes and battery drops from 100% to 50%. And the phone gets really, really hot. Before lollipop, it would drain perhaps from 100% to 85% and the phone would not heat up at all.
There are so many annoying bugs/features with lollipop, I'm considering an iPhone for the very first time ever as my next phone. Mind you, I've never been a fan of Apple stuff. But Android is just getting ridiculously bloated and simply doesn't work very well anymore. It looks like every update makes my phone less usable. And I hate the fact Google thinks it's perfectly fine to disable/remove stuff that people have come to depend on. Like my notes (amongst man other things). Google in all its wisdom has removed the Notes app making all my notes inaccessible. The only way to get my notes back is to install some third party app from the Play Store and have it transfer my notes to the cloud. First of all, I don't want a third party app handling my notes. And I most certainly don't want my notes stored in the cloud. I travel quite a bit and I don't have internet access everywhere I go, making my notes inaccessible again.

Battery

When my battery get 28%... Automatic shutdown and i got 1%... ¿Some solution?
The battery is dead
You have to change the battery.
IMO you are better off buying a new phone. I tried replacing my Moto X battery 2 times, and both new batteries lasted only a few months before starting to randomly shut down again. The first battery was not original and lasted around 1 month before starting to randomly shut down with any battery charge whatsoever, It could shutdown with 99% or 1%. The second battery was original, came with all Motorola seals of approval, and lasted only 5 months, it started to shut down with 30% and ramped up to shut down with 50% or even 70%. I suppose that any battery you buy today was manufactured at least a couple of years ago, so most of them are reasonably aged even tough they didn't went through charge cycles, so It might explain why they tend to fail so quickly.
One advice: if you still plan on changing your battery even after reading this, do not use the Moto Turbo Charger included unless you really need fast charging, try to use a slower charger to try to preserve the battery integrity. Older battery + too much current and too much heat will lead to bigger fail rate. Also, try not to leave the phone charging overnight, trickle charge still isn't good for the battery, and it should be worse for older batteries.
Since my last battery started to fail, I'll be finally buying a new phone. Good luck.
Hello, I changed too the battery, I've successfully installed it in May. Compatible one (Losoncoer).
After only 4 months, I got some problems now. Almost the one described above.
The phone shows over 90% battery level, but it switch off. I try to switch on again and again but it can't boot.
Only if I plug-in with charger/power bank it will switch on, showing the same charge.
I tried also to uncharge the battery, keeping on in the recovery, till 3%.
I then charged the phone switched off about 8 hours.
No solution, switched on at 100%, after 10 minutes it went off.
Could you advise if you have any suggestion?
Could it be the battery? If I boot in recovery, it seems more stable...
Thanks.

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