Right off the bat, my Revo is non-responsive, no buttons will light, backlight, vibration, sound, and of course no splash screen since the screen isn't lighting. The only sense that it is partly there is after a time connected to USB/wall charger the battery warms as if it is charging. Yet, there is no indication during charge on the screen, it stays totally black as described above.
I have been poring over forum posts, CWR threads, and the like, but have come up short on a method of reviving this puppy. thecubed had posted something that seemed promising but doesn't work for me here. At all steps, the phone remains non-responsive and connecting it to the PC yields no mass storage connection. The only step I have abbreviated is letting it charge for an hour since the phone had charged about four hours since it shut down.
Two evenings ago, I flashed from Revolt ROM 1.0 to 1.1. It was successful but since I had just gone through battery calibration and running my battery down until the phone shut down the day before when I flashed it to 1.0, I was hoping (naive?) that I wouldn't have to do it this time (yes, naive!). So, I left the phone on all night, on the wall charger.
I was using it the next day and at one point, while using it in a low reception area, browsing the web, it rebooted on me. No biggie, had that happen in the past. After reboot however, the battery level seemed different so I wanted to get it topped off then calibrate. 1-2 hours later I noticed that the calibration app was showing the mV lower and capacity was at 70%. The battery felt unusually hot. I shut it down, removed the battery and cooled both battery and phone in a small fridge to accelerate the process (was near time to leave work).
Next boot was I recall having an extra FC, one beside the CarHome normal FC with Revolt ROM 1.1. This boot the battery showed maybe 20% capacity so I said "screw it" and deleted battery.bin with the battery calibration app (I recall the mV was low, in the 3600 range). I discharged it on the way home and left the display on to run the last couple percent down. It appeared to try and shutdown but ended abruptly. That was the last time I saw any life from my Revo.
The day after its first and only ever root, I did have an odd occurrence which I posted.
Boot Trouble - Rooted After Phone Downloaded OTA, Not Installed
That time, I had not installed a ROM yet but the phone got itself into a boot up funk. Removing the battery, connecting to wall charger, watching buttons flash ~5 times, disconnecting (which stopped the flashing lights), then battery in, power on... success! I was hoping that would happen this time around but I haven't been able to.
Full history, being my first root, I used S1C successfully, installed Titanium Backup (ran system and app backup), and RevoToolkit. The phone did download the OTA but I never let it install, instead selecting to delay it by 24hrs when it asked to install. Fearing that deadline and getting one more warning that it wanted to reboot and install the OTA, I went ahead and installed the Revolt ROM 1.0. All went fine, no drama. The next afternoon I thought going to 1.1 was going well too, until this brick hit me.
My hope of hopes is it's just a bad battery and the phone won't respond because the mV is too low. Reading thecubed's comment in his first link (above) how recoverable this phone is lends me hope.
It sounds like a bad battery. I would take it to a verizon store and see if you can try a different battery. If it still will not boot then they should warranty it out for you.
Sent from my VS910 4G using XDA Premium App
P.s. I never do anything for my battery. I charge until full then use until empty. Yesterday with moderate tI heavy use I made it from 6am until 8:30 pm
Sent from my VS910 4G using XDA Premium App
Thanks for the responses. I will be going to VZW shortly to figure this out. This phone is maybe two months old so hopefully the battery is the answer *fingers crossed*
Impressive battery life! At my office, I'm in a bit of a metal cubicle area and a bit low on signal strength. My phones will sometimes use up the battery trying to keep connected, it seems, so I am usually plugged in most of the time.
While I have your ear, thanks for the great work on Revolt ROM. I am very happy with it and look forward to its future development
Good news and bad.
The good news was they swapped in a new battery and the phone worked. Having the warranty, it didn't cost anything.
The bad news is that it looks like there may be another problem. On the way out of the store the battery was indicating 1% so I quickly got it on the charger in the car. Driving home, about 10 minutes later, I got a warning for battery temperature. Thinking the low battery may just be taking a charge and getting hot from that, I turned the car A/C on full, took the back cover off, and kept the phone in the cold air.
In about two minutes, just feet from home, I noticed the display was off. Faintly I could see the battery charge symbol that shows when the phone is powered down and charging, but the backlight was off and I couldn't see if there was any color or animation to it.
As soon as I shut the car off and the power quit, that faint display disappeared, full black, dead. Now it seems it is behaving exactly the same. I haven't fiddled with it much, holding out hope of hopes it can be started and maybe recovered.
Could calibrating the battery at the wrong time have caused something like this? Do batteries have a safety lockout if they overheat? To be fair, I was running an intensive app at the time, Waze GPS. Maybe the battery didn't keep up and the phone decided it was too low and shut off. I will post back after letting it sit, cool, hopefully charge, and see what comes of it.
My phone is behaving exactly the way you describe too. A couple of days with Revolt 1.1, and this is the only problem. I had my phone hooked to a lithium ion usb battery pack all day, and it showed "100%" while hooked up, but as soon as I disconnected the battery pack, the battery icon changed to red, then it refused to boot like the situation described in the Revolt 1.1 thread in Development. It also would not go into charge mode on the battery pack, but when I came home and hooked it to a genuine AC adapter and it went into power-off charge display. I'm going to give it a few hours on the charger before I attempt to boot it again, and I'll report back.
Still no luck. I haven't charged it too much yet for fear that it isn't charging properly. Seeing the new battery work for about 20 minutes yesterday lent me hope that if I figure out how to get a fresh battery in or just shell out for another new one, I can have a window of opportunity to change ROMs and see if that has anything to do with it.
This morning I got out my digital multimeter to measure the battery pos to neg and am getting nothing (unless you consider 0.01v something). I tested my old LG clamshell's bulging, old, and damaged 1000mAh battery and it reads 3.99v but couldn't keep my old phone up (lacks oomph now).
Comparing that battery to the Revo's, they have the same four contact pattern but different connection scheme which just stops contact when test fitting. After shaving down its casing on the bottom a little bit, it was just enough to make contact. Using four hands (yes, I am very talented ) to hold the phone, hold the test battery properly, and hold the power button, I was able to get the power-up vibration and the first LG splash screen. We lost it after that but that's likely due to the very weak test battery and/or losing contact while holding it in the Revo.
Since the spankin' brand-new battery is now reading zero, I'm left second guessing my decision of not shutting the phone down when I got the temperature warning. Maybe these batteries do have an internal protection to prevent runaway failure and it too is trash. I have no experience with this otherwise so this is just guesswork.
I'm contemplating rigging the new battery into my old LG phone to see if it can tell it "all clear" and charge it up. I'll post anything I find out here. Any other suggestions are highly welcome. Still, last ditch, I'm pretty certain I can set up another ROM to flash on the SD ahead of time, get another battery, and Clockwork to test another ROM if it's the phone or ROM. I may have had 20 minutes of uptime on the last battery.
I think I've gotten to the bottom of my problem. It's a syndrome of things that I have hopefully untangled.
First off, I had been messing with Power Manager, and wanted the phone to not sleep or timeout the display when plugged into both AC and USB. I figured that would help when I'm plugged into the computer, but it was probably a bad choice.
Yesterday I was out on a boat, which probably put me into a weak signal area, causing the phone to expend extra energy staying locked on a tower. In addition, I had plugged it into the external USB power pack, and thrown them in a bag together. This did two very bad things: 1) It allowed heat to build up from both the charging and 2) it invoked the "USB powered" Power Manager profile which kept the display active which created both additional heat AND crazy battery drain.
Here's what I think happened:
1. The battery overheated
2. The USB battery pack couldn't charge as fast as the display and radio could suck it out -- so five hours in that mode BOTH drained the internal battery AND tapped into about 30% of the external battery pack.
3. The USB battery pack will not provide enough initial juice to restart a flat-dead, overheated phone, or the firmware "knows" it is hooked to USB and refuses to start the phone -- for some bizarre reason.
So, I think my phone demonstrated normal behavior for a flat-dead, overheated phone, and hooking it up to AC brought it right back to life -- after about 5 hours of continuous charging. The battery also got very warm during charging -- more than I recall feeling ever in the past.
I'm hoping there is nothing that software power management could have done to physically damage the battery, but I assume Verizon would claim it could -- as part of the reason they forbid system modifications, and therefore withdraw their warranty if you modify.
At this point I think I have dodge a bullet, and my phone is fine -- other than a few of the quirks others are seeing in Revolt 1.1 (Phone occasionally FC, etc.)
Good to hear your phone is fine. Seems like mine is too as posted above but time will tell. I got the Revo battery set up and charging on my old phone. It seems to be connected well enough. The phone complained the first try that there was no battery but my second try has it displaying that it is charging. The battery isn't warm at all but maybe that's due to a different charging rate for the old phone's 1000mAh battery vs. the Revo's 1500mAh. Or, it really isn't connected perfectly. We shall see.
Success. The surrogate charge setup got the Revo battery up to 4.11v and indicated charge complete. The Revo completed a full boot on the battery and appeared normal.
Not normal was quick heating (still unsure of the cause). Going straight to Battery Calibrator, it indicated 68% and around 3.7v and falling. Not wanting to push my luck, I shut it down. Battery now read 3.9v. Not bad but it sure seems to be getting drained quickly which would explain all the heat. Going to set up later and see if I can get it back to stock and see if the behavior persists.
I don't know how to fix any of your issues but I would like to say thanks for giving such a detailed display of what you've been doing to fix this problem should anyone else run into this issue. Also, That picture in you one post: That is the most jerry rigged set-up to charge a phone I have ever seen in my life and I love it. Good luck getting your phone working I hope everything turns out for the best.
You're welcome. It was a bit of impromptu brainstorming with some fellow tinkerers that helped come up with a way to test charge the battery. Having it come back to life
I've come to a conclusion. Somehow, I think when the battery overheats, it must internally soft protect itself. Charging it on the old phone reset it and then it worked again on the Revo. Why the old phone works and not the Revo, unsure. That would at least explain why the battery tested at zero volts before the charging rig.
After many starts and stops on my Revo now, I have found that what was heating up first was the casing of the phone. I'm guessing heat conduction of heat from the processor as it wasn't the display which was set to minimum brightness (those are the main heat sources, right?). Looking into Settings > About > Battery Stats, it only showed Android System at 98%. It seems like the processor got locked into some some high power continuous use situation which survived reboots.
The battery gets hot later due to the high consumption and proximity to the hot casing (processor), especially with the back on. Withing 1-2 minutes from start, the sides of the phone would be quite warm and after 5 minutes becomes concerning. It seems that's why the battery was never able to get to 100%, but instead its percentage was always falling, phone over consuming greater than charge rate.
With the processor going full tilt, battery cover on, protective case on phone, sitting in a warm car without A/C, that got the battery too hot within 20 minutes. It was a similar situation with the prior battery when the problem cropped up.
I don't know what the cause of this predicament was in the first place however. The phone was plain stock, then rooted, later flashed Revolt 1.0, then Revolt 1.1. Between Titanium Backup, RevoToolkit for CWM, basically nothing unusual, I have no idea how it happened. Maybe I should have done Decrap first since I've read others doing such. Thinking back to my first post/thread, I had a boot issue and only had rooted, Titanium, and RevoToolkit, no ROMs yet.
And, don't get me wrong. I'm not placing blame anywhere, just documenting my "progress." There was a time I was on Revolt where it wasn't behaving this way. I am left without a solid conclusion as to the cause.
How to avoid the battery drain?
I had a similar situation, downgraded and then installed Revolt 1.3. Can't say what did it, but the battery got hot and drained so far it would even start charging.
I got the battery charged on the old phone, and the new one, with Revolt 1.3 is working. But I'm not sure how to make sure the overheating/draining problem doesn't occur again. After 10 minutes the phone is starting to get hot again, battery is down to 57%. With the phone on or off, it does not charge the battery, even with an AC wall charger. With the phone on, it indicates 57% charge, with the phone off, the battery icon just sits at red, no charging is happening. I erased the battery stats in ClockworkMod, but is there anything else to do? Any other ideas?
It sounds like Haxid had it happen and he got back to LG stock and unrooted, all good.
http://forum.xda-developers.com/showthread.php?t=1233668
Mine happened again this time totally dead battery. Trying to get some charge in it now to boot and remove cwm so I can take it to verizon.
Decrap 1.0 rom this time w/ CWM
I do not believe it is the rom. It has to be an app or hardware.
Were you having spontaneous reboots? That's when it happened to me, after a spontaneous reboot.
Good luck. Hope it all works out.
Bait-Fish said:
Were you having spontaneous reboots? That's when it happened to me, after a spontaneous reboot.
Good luck. Hope it all works out.
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Click to collapse
No my phone is actually super stable it just is sucking battery like its candy. Been off charger only 1 hour right now and its down to 83%. It has to be an app doing it but I have no idea which one. The phone shows 64% battery usage by android system.
When mine was hogging battery, same here. All I saw was Android process.
just to add my 2 cents here. I noticed my phone draining like crazy, I tried everything, then I changed the battery. boom. everything is now stable. I'm going to try to exchange that battery I think its my drain and reboot culprit.
Related
Please, I'd like to see feedback from people on what circumstances people are seeing their phone get hot charging USB. If your phone gets hot on a USB charge, try powering down the phone completely and then charge on USB, does it still get hot?
And please, if your phone gets hot on USB charge, post how you're charging, your ROM, and how hot does it get? There are many applications for this. I use Battery Snap, you can use any program you like. If you don't have a program, please don't guess at the poll, but feel free to post results in a reply.
Also one would assume ambient temperature in the room is typical, but if yours is not (<20c, >28c) please post that information too.
Please answer the poll by the typical range of temperature your phone gets on a USB charge. I'd suggest charging around the 50-60% mark to get more consistent results.. For example charging if the phone is at 95% wouldn't be useful information etc..
One more slight constraint; if your phone gets hot "one time" but not other times, I'm inclined to think there was something else going on with the phone at that time. If your phone is consistently hot when charging USB then post results here.
Reserved in case I need to add any info..
I charged my phone off my Dell M6400's docking station today, started the charge after pulling the phone out of my horizontal case and the phone was 29.5C, I looked multiple times at the highest I saw it was 31.3, and most of the time 31.1. Using Battery Snap for the data. Started charge at 80%, as that's what charge it was from this morning until 4pm when I started I do not have USB Debug enabled by default on my phone, nor did I have mass storage.. When I got the mount prompt I just hit the back button.
Phone is about neutral to the touch, slightly cool. Normally when it's on my desk like this it's fairly cold to the touch, so I'll have to update later when I've put the phone in the same place without charging, but I'm guessing it's a few degrees warmer on the charger than off of it.
I'll repeat this a bit over the weekend here too as I have time, this time I'll set the phone sit on the desk for a while first, check temperature, then charge.
Please do post when you provide input on the poll so we know the circumstances... I mean, if your computer room is 35C and your phone gets 40C charging, I think that's reasonable My office here is around 24-25C.
Charged again today from about 75%, house is around 23C (wife likes it cold..meh) and the phone was 27C max charging on USB.
My AT&T Nexus One purchased June 2 from Google overheats and reboots.
Here's what I've found out:
I charge with the original AC Adapter and this only happens when I'm charging and the battery is LESS than 40%.
If the battery is 50% or higher, it's fine.
When the Battery is less than 45%ish, the phone gets hotter and hotter, from 33C up to 39.3C (is what I last see), then it will SHUTDOWN AND REBOOT. When it reboots, it would be about 37-38C. If it's still under 45%, temp will keep rising again, till 39.3% and REBOOT again, takes about 5-10 minutes for this to happen.
Weird thing is, if you pop the battery out and FEEL it, IT IS NOT HOT AT ALL. It's the DAMN phone that OVERHEATS.
2 nights ago, I was charging and reading in bed. IT DID THIS 3 TIMES IN A FREAKING ROW.
7AM EST, I called HTC, and doing a Device Swap.
Have not received my replacement unit yet. Funny thing is, HTC told me they send out device swaps of JUST THE PHONE, no battery no battery cover. So I have to keep my battery and battery cover. And I told them about my overheat/charging/battery issue, and they said if it still happens to mine, they can send me a new battery.
Anyways I will be testing the replacement unit with my battery and make sure it's VERY low to see if it overheats and reboots.
Other info: This happened in OFFICIAL STOCK FRF91. I'm currently running CyanogenMOD 6 RC1.
nxt said:
My AT&T Nexus One purchased June 2 from Google overheats and reboots.
When the Battery is less than 45%ish, the phone gets hotter and hotter, from 33C up to 39.3C (is what I last see), then it will SHUTDOWN AND REBOOT. When it reboots, it would be about 37-38C. If it's still under 45%, temp will keep rising again, till 39.3% and REBOOT again, takes about 5-10 minutes for this to happen.
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Click to collapse
Hmm, yeah that sounds like hardware problems to me.. Curious, what are you using to measure? I'd assumed the battery temp stuff was really the battery, not .. something else?
In my case when my phone is cool, the whole phone is cool, not just blindly looking at numbers of course.
Again, would the folks voting really high temps try the things in my first post, and let us know what the ambient temperature of the room is, how hot the phone feels vs the measurement, what's being used to measure it... But particularly I'm curious if totally powering down the phone makes the problem go away.
Dial *#*#INFO#*#* then select Battery Information. It will tell you temperatures there. But I think the temps there is phone temp not batt temp, since in my case when it days 39.3C and I pull the batt, it feels less hot than the phone itself.
Also for my case, it does get hot and reboot while USB charging. Reported 3 time in a row again yesterday and I got pissed and HAD to turn the phone off.
Anyways, waiting for my replacement u from HTC.
Well got my replacement Nexus One today, serial number is higher than my 1 month old Nexus One.
I got it go to up to 39.8C and it did not shutdown and reboot, but stuff started crashing.
Music playing would stop, then if I try to start the song again or choose another one, Music app would Force Close.
Started Navigation app and that right away FC.
Anyone experiencing this?
I think you are using a goofy USB cable, or your room is HOT. Because the only time I've had my phone overheat, I was at a pool, in the sun. The phone's temp was 45 c also. I could still use it, but it was burning hot. An app notified me of the temp (I had it set that way) and I turned the phone off.
stuff said:
I think you are using a goofy USB cable, or your room is HOT. Because the only time I've had my phone overheat, I was at a pool, in the sun. The phone's temp was 45 c also. I could still use it, but it was burning hot. An app notified me of the temp (I had it set that way) and I turned the phone off.
Click to expand...
Click to collapse
I'm using both the original AC adapter and usb cables from google.
Also AC has been on it's under 80F in the room.
The other day on the unit that keep rebooting, when I was navigating, i had to hold it up to the AC vent while i was driving to be able to use it... lol... sigh.
I usually only charge on ac but i think i can easily hit 37-39 while charging for over 30 minutes. Its has been up to 40.5 before i think but there were no crashes or anything. everything was stable (its hot but not enough to be seriously scared or anything)
the room at night is around 24? varies alot but the phone also sits on my bed and/or pillow/blanket. try not to cover it when i sleep.
Hey,
I just installed CyanogenMod 7 on my milestone using openrecovery. Everything was working perfectly, but the battery was draining like there's no tomorrow.
Started at 50% when I first booted, I downloaded a couple of apps from the Market, and went down to 20% (in the space of about 10 minutes). So I plugged in the phone charger (USB into back of my computer), and then while configuring settings, battery went to 4% (it was checking in 1% increments, which I have since found out that drains the battery). The phone then died. So, the phone was using WAAAAAY more power than the USB port could supply. Anyway, thought I'd let it charge for a while, then go back into the settings, and remove the 1% increments, to try and get normal battery life.
The phone recharges, and automatically reboots. Its still on 4%, but I went in, turned off the 1% increments. Phone dies again.
Charges about 10 minutes, reboots itself again. During this period, I did some research, and found that the battery draining can be caused by excessive CPU usage, resulting in the screen staying on even when it's off (?).
But, alas, no luck. I don't have enough battery to flash the stock SBF.
All I really want is:
a) a way to just have the thing charge without turning itself on, and
b) a workaround to get at least half-decent battery on CM.
Thanks,
David.
[Disclaimer: not guaranteed to work, I don't take responsibility for anything you do your phone!]
Try deleting your /data/system/batterystats.bin before trying this procedure out. You can use an app like Root Explorer to do this. If you're unable to, proceed with bump charging.
Try bump charging:
1. Remove battery, put it back in after a good 2-3 minutes and connect phone to a wall charger. Make sure the phone is still switched off while it's charging.
2. After it finishes charging completely (green LED), let the charger be switched on and connected - remove the battery alone (without switching off charging).
3. After a few seconds, you will see a "?" on your screen, after which you insert the battery back in (while charger is still switched on).
4. Wait till charging completes again (green LED).
5. Plug out charger, wait for 2-3 minutes and plug charger back in and start charging again. It should now be fully charged.
6. Turn phone on while charging, after booting into CM, try OC'ing it to 800MHz interactive governor, apply settings on boot and restart your phone.
Hope this fixes your problem. Good luck!
Anyone can feel free to correct me if I'm wrong.
rampee said:
[Disclaimer: not guaranteed to work, I don't take responsibility for anything you do your phone!]
Try deleting your /data/system/batterystats.bin before trying this procedure out. You can use an app like Root Explorer to do this. If you're unable to, proceed with bump charging.
...
Click to expand...
Click to collapse
I had the same problem some time ago and tried all this to no avail. I even changed to froyomod for some time, but CM7 is far superior so I just came back to it. The problem happened again this morning just after using google maps. I then rebooted and uninstalled all google maps updates. Seems to be working o far.
hey, yeah, just one problem with that - i can't boot into android for longer than about 3 seconds, and now there is no way to revert, as the bootloader says Battery Low.
Can't you boot into recovery, flash another rom and then reboot into android?
Don't charge from usb, use wall charger. That way, the system will boot only to charge-only screen, android system itself not running.
Hey, kabaldan, I found that out.
Charged 100% using the bump method instructed above. Battery life is still worse than useless, 50% in about a half hour.
will performing those other steps help?
Can you try another fully charged Milestone/Droid battery?
If that doesn't work it might be a problem with your phone's hardware. I know it might be a long shot, try cleaning your phone's and your battery's leads (connectors) if they might've accumulated rust/dust or something. Not sure.
Don't know if this is a similar problem but mine goes down in % pretty fast too but then it can stay for 1% for half a day
No, mine definitely dies. At around 5%, although I did turn off the 1% increments, because I heard they guzzled battery.
The battery life is getting progressively better, but as soon as I use 3G, or open any half-decent games, it drops to about 40% in ~.00001 seconds.
Although, to be fair, I didn't get great battery life on stock rom, either. And my ram always seem chokkas. Like usually only have about 50mb, and I'm not running anything too hectic.
Unfortunately, I think I'll get the Samsung Epic as soon as they bring out the GSM version. I just want an android phone with an unlocked bootloader, insanely large screen, and hardware keyboard, not to mention ~20 days battery life. Is that too much to ask?
Ok, so I have had no issues at all since buying this phone at launch, and this randomly happened yesterday.
I was on my phone and checked the battery info as I do a few times a day, just to see what's using my battery the most, SoT, etc. I was at 87%, which was about right as it has been off the charger a few hours with some light use. A few hours later I noticed my actual battery icon was exactly the same, no drainage at all. I viewed my battery info, and the line was flat for a few hours and still said 87%, which is very inaccurate as I've been using it during those few hours. If I had to guess, I was realistically around 60-70%. Then, while looking at my battery info, it said 'battery critically low' and shut off. I plugged in the charger and the animation when the phone is off said 0%. I left it plugged in for like an hour, and turned it on and it still said 0%. I unplugged the charger and it immediately died. I was on pop rocks ROM when this happened. I then plugged it back in, because the phone would function as normal as long as the charger was plugged in. I booted into recovery and restored an old stock backup, even after that I'm having the same issue. I downloaded a stock ROM from here, wiped everything like normal, same issue. Here's the frustrating part -- I chalked it up to this battery being bad. But I have two batteries, and the other one I hardly ever use, but I've used it before and it was fine and normal. I put that battery in, I'm having the same stupid issue! I don't understand, no matter what ROM or batter I use, this is happening. This is so frustrating, I don't know what to do or why this is happening. The phone will not charge at all. Please, anyone I would greatly appreciate help. I searched for issues like this on Google and here but it's usually chalked up to a bad battery, but I know that's not the case here. I couldn't find the option in TWRP, so I downloaded 'battery calibrator' app and wiped my battery stats, still didn't help. Below is a link to picture of what it looks like when I charge it, it just stays like this. I've done it with fast charging on, off, and with the phone completely off, same result.
http://imgur.com/6375t5i [1]
Edit- One thing that was weird that also happened, was after I restored stock and then rebooted, I unplugged the charger and during the whole 'android is upgrading' thing where it shows the number of apps and such, the charger was unplugged and the phone stayed on for that entire duration. Then once it finished the upgrading thing, it immediately died. That is incredibly strange. Also someone mentioned maybe it's the charger plug in area not working properly, but that doesn't explain a battery going from ~70% to 0 instantly, and the phone not recognizing a charged battery and showing 0% even unplugged.
Also, in addition to everything above, even though I'm certain it's not a battery issue, I bought another official Samsung battery just because I really don't want an 800 dollar paper weight, and I know the battery was somewhat charged when I got it, and I put it in and have the exact same issue. I also just flashed stock firmware via Odin, same issue. I was able to do all of that with my USB plugged in -- but as soon as I unplugged it the phone turned off. This is so frustrating, I can't explain how much I would appreciate help, and maybe even send some money via Paypal for an answer to a fix.
Does anyone have any idea? Please, any suggestions would be greatly appreciated. I have heard maybe it's the charging port on another site, but that would only explain it not charging, not the sudden and instant drainage of two batteries that were both over 60%. I would really appreciate any suggestions.
It could just be something wrong with the phone itself. Bring it to a tmobile store.
No technical skills here. I have a "regular" Nook HD Plus with no modifications. Version 2.2.1
Started w/weird charging ... It would say battery full when on the charger, then as soon as taken off charger would say a random % charge like 15%.
Then had some overheating problems - if running on battery it would heat up and turn off then restart - If I ran it with the charger connected, had no problems.
Now, not taking a charge. The indicator light turns amber for a few seconds then goes to green. Says discharging even though plugged in.
Have tried shutting it down but that had no effect.
Found a replacement battery online w/tools to open the unit up and replace but am not sure if it's the battery, the charging cable, or if the unit heating up damaged a board or something. Currently have about 15% charge left, and can access programs and games w/no problem.
So what's your educated guess ... if I replace the battery will that fix it, or should it be retired.
If you think it should be retired, a recommendation for a new tablet would be appreciated.
Mostly use it for reading, games, Facebook - things like that.
Appreciate the help.
What would you lose by opening it up and replacing the battery if you're considering retiring it?
I had a problem where it would restart whenever the speaker was on the highest setting and it made a loud noise. I simply opened it up, checked it out, and somehow that fixed it. Maybe it was a short circuit? I don't know, but I didn't have anything to lose by it. I recently also thought my battery was bad as the HD plus didn't turn on but all I had to do was keep trying a hard reset. You could also put a custom rom on it. That helped with my overheating issues and usually does the same with Android phones that I have had.
Cool to see someone else from Miami here too.
It MAY be the battery, but I would strongly suggest backing apps up, then going into the stock recovery, and doing a full factory reset from there.
Hi guys,
My phone turns off automatically. It actually has happened 4 -5 times in 3 days. Let me explain; Once my phone was just on my table and I picked up but it was off and nothing was happening. I just plugged in my wall charger (Turbo Power), it turned on and the charging showed 53℅ so it came back to life. Today, my phone was on charge and it was almost 70℅ andI had to remove the charger but as soon as I removed it, screen turned off and then I had to put the wall charger again to make it alive.
What could be the issue? I am confused.
Thanks!
Attached is an image of my battery stats for reference. Thanks!
82% wifi battery drain? Do you still have this problem if you keep wifi off? I would perform a factory reset if I were you.
TheSt33v said:
82% wifi battery drain? Do you still have this problem if you keep wifi off? I would perform a factory reset if I were you.
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Yes, the issue is still there when I keep my WiFi off. Also, i noticed that my phone used to get charge from 5℅ to around 40℅ within 15 or 20 minutes. I did put my phone on charge few hours ago but in one hour it was only 53℅.
I use Turbo Power wall charger and I purchased this phone 2 weeks ago. I'm not sure if doing factory reset would work or not but first I want to make sure there is nothing else wrong with this.
Any thoughts?
sh_obaid said:
Yes, the issue is still there when I keep my WiFi off. Also, i noticed that my phone used to get charge from 5℅ to around 40℅ within 15 or 20 minutes. I did put my phone on charge few hours ago but in one hour it was only 53℅.
I use Turbo Power wall charger and I purchased this phone 2 weeks ago. I'm not sure if doing factory reset would work or not but first I want to make sure there is nothing else wrong with this.
Any thoughts?
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Click to collapse
If a factory reset doesn't fix it, my only other guess is that there is something wrong with the battery. If you purchased it new, it's very easy to get a warranty replacement through Motorola if you live in the USA, but I'm not sure how it would work outside of it.
I just posted in the "Weird Battery" thread. But you need to do a Battery Re-calibration by holding the power button to turn the phone and KEEP holding button until the phone re-boots itself. Ignore the "Power Off" dialog. Then plug in the stock turbo charger overnight. I had this problem a lot while using a wireless charger.
radon222 said:
I just posted in the "Weird Battery" thread. But you need to do a Battery Re-calibration by holding the power button to turn the phone and KEEP holding button until the phone re-boots itself. Ignore the "Power Off" dialog. Then plug in the stock turbo charger overnight. I had this problem a lot while using a wireless charger.
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Thanks for the response and I will definitely try this. However, there is something I noticed: Today I plugged in my Turbo Charger and the phone started charging from 4%. After 45 minutes, it was 22%. I think that means it wasn't turbo charging and as soon as I plugged out the cable from my phone, it turned off and again I had to plug the cable in and it turned on and started charging. I then turned on my phone and the battery was at 22% (charging). After next 30 minutes it was at around 70% and then I tried to pull out the charging cable to see if it turns off again but it didn't.
I am not sure if it's right but I feel like when it doesn't get a turbo charge, it gets turned off when I remove the charging cable from it. But when it actually gets turbo charge, it doesn't turn off and act normally.
This is really confusing, isn't it?
No one?
The most likely problem is that your battery is failing due to age.
Although it appears to maintain a usable voltage, reflected in the battery % displayed, it can no longer provide the current needed to run the phone under high-load conditions. In those cases the voltage drops momentarily below the 0% level, triggering an immediate shutdown.
Try taking the back cover off the phone and seeing if the battery is significantly swollen or bloated. If so, it's time for a replacement. There are good video guides on YouTube detailing the process.
Your device is two years old, and all batteries wear out with enough charge/discharge cycles. If the phone is exposed to high temperatures (such as during turbo charging), the batteries will wear out faster.
Spott07 said:
The most likely problem is that your battery is failing due to age.
Although it appears to maintain a usable voltage, reflected in the battery % displayed, it can no longer provide the current needed to run the phone under high-load conditions. In those cases the voltage drops momentarily below the 0% level, triggering an immediate shutdown.
Try taking the back cover off the phone and seeing if the battery is significantly swollen or bloated. If so, it's time for a replacement. There are good video guides on YouTube detailing the process.
Your device is two years old, and all batteries wear out with enough charge/discharge cycles. If the phone is exposed to high temperatures (such as during turbo charging), the batteries will wear out faster.
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Are you sure it can be a problem of battery? I purchased this phone in start of February and it's new. Also, if it's a battery problem then why does it happen just sometimes? Why not every time i plug in the charger? Also, my battery after full charge give me a handsome backup of 1 and a half day easily even after 81% use of a WiFi.
sh_obaid said:
Are you sure it can be a problem of battery? I purchased this phone in start of February and it's new. Also, if it's a battery problem then why does it happen just sometimes? Why not every time i plug in the charger? Also, my battery after full charge give me a handsome backup of 1 and a half day easily even after 81% use of a WiFi.
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A weak battery is one possibility, but if you're getting a day and a half of usage from a full battery, then it's probably a different problem.
My next guess would be a bad charging cable or damaged USB port. Or possibly a poorly written app that's running in the background and causing memory problems somehow.
What Android version or ROM is on your phone, what background apps are running, and do you have any root programs or system modifications?
Spott07 said:
A weak battery is one possibility, but if you're getting a day and a half of usage from a full battery, then it's probably a different problem.
My next guess would be a bad charging cable or damaged USB port. Or possibly a poorly written app that's running in the background and causing memory problems somehow.
What Android version or ROM is on your phone, what background apps are running, and do you have any root programs or system modifications?
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Thanks for the response. My Android version is 6.0.1 and in background I am not sure where to look at but the usual stuff I use are Facebook, Watsapp, MyCafe game (I have already tried uninstalling it to see if it's causing the problem). My device is not rooted and there are no modification. I am using this phone as I got it new. Thanks!
For few days it was working fine. Now, I was facing the same issue again so I tried to do a factory reset. Now when I tried to boot it up for the first time, I was setting up the Google Account, I didn't remember my password so I first changed it using my PC and then tried to sign in on my phone but now it's always saying "please sign in using one of the owners accounts for this device". I tried to google it but all of it ended up giving me a solution that I have to wait 72 hours because there has been some Google Security or something? I don't understand. Please help!
sounds to me like the battery is dying/dead. i would certainly open up an inquiry to motorola to see if they can get you a new battery. doesn't hurt to ask.
jco23 said:
sounds to me like the battery is dying/dead. i would certainly open up an inquiry to motorola to see if they can get you a new battery. doesn't hurt to ask.
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I had to encrypt the device and it's back to life now. But still, the issue is still there. The phone still shuts down automatically as soon as I take off the charger. It's weird that when I don't face this problem, I get day and a half battery backup which is totally normal to me. Do you think it still can be a bad battery problem?
No one?
Are you using custom rom or stock one?
mubaidr said:
Are you using custom rom or stock one?
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I am on Stock ROM.
It's never too late
sh_obaid said:
I am on Stock ROM.
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Hi Sh-Obaid!
Although this is a pretty old post, but I have just faced the same problem with my droid turbo as you were facing exactly a year ago. I am pretty sure that you must have ditched the droid turbo by now, but still I am curious to know if you finally found out the actual problem or some solution. Please share your experience as it can help me to fix my paperweight (almost dyeing turbo).
It keeps turning off during boot-up or android running mode within a few minutes after the charger is removed. But, it can stay 'on' for several hours in recovery mode (due to which I doubt that battery is dyeing) and also shows Good Battery status in the boot-loader mode. I have done factory reset and even re-installation of the stock rom but neither worked for me.
Any input from you would be highly appreciated - Thanks!