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Well I've had my Captivate for 3 months, and up until now it's been smooth sailing. Two days ago I came home and my power was off, and when it came back on I tried connecting to my router like usual, but now it won't connect. On the "wifi settings" menu it just says "obtaining ip address from..." for a few seconds then it says "disconnected" and goes back into "scanning..." mode. Also, under the "wifi networks" section it shows my network as "Disabled, secured with WPA/WPA2 PSK". (I am using a Linksys WRT54G with WPA2 security f.y.i.)
I've tried "forgetting" the network, I've deleted the whole file that remembers your networks, I've tried connecting via WPS button, I've double checked my password, I've power cycled my router, I've reset my router back to default and re-configured it...still nothing. It connects to the wifi on campus with no problems (in 4 different buildings), so obviously there is something wrong with my router setup.
If anyone has any advice on how to resolve this problem, it would be much appreciated!
**Also, I forgot to mention I am running Cognition v2.2 Beta 6
Bump for hope
Does anything else connect to your router
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M3MPH1S said:
Well I've had my Captivate for 3 months, and up until now it's been smooth sailing. Two days ago I came home and my power was off, and when it came back on I tried connecting to my router like usual, but now it won't connect. On the "wifi settings" menu it just says "obtaining ip address from..." for a few seconds then it says "disconnected" and goes back into "scanning..." mode. Also, under the "wifi networks" section it shows my network as "Disabled, secured with WPA/WPA2 PSK". (I am using a Linksys WRT54G with WPA2 security f.y.i.)
I've tried "forgetting" the network, I've deleted the whole file that remembers your networks, I've tried connecting via WPS button, I've double checked my password, I've power cycled my router, I've reset my router back to default and re-configured it...still nothing. It connects to the wifi on campus with no problems (in 4 different buildings), so obviously there is something wrong with my router setup.
If anyone has any advice on how to resolve this problem, it would be much appreciated!
**Also, I forgot to mention I am running Cognition v2.2 Beta 6
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Click to collapse
Happened to me a few times. Only way I could get out of this was to restore to a previous backup, or install fresh again. By the way, I experienced this problem only on 2.2. Never happened on 2.1.
fatttire said:
Does anything else connect to your router
Sent from my SAMSUNG-SGH-I897 using XDA App
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Unfortunately I don't have anything else with wireless to test.
Elaborating on the issue
I've encounter exactly the same problem described here.
Samsung Galaxy S I9000. Froyo (official version). Not rooted.
Now it is the first time it has happened, and still I have not found a solution (restarted the router, restarted the phone and made more tests).
Before the upgrade to Froyo it has never happened. After the upgrade it worked ok for several days untill now.
Several other deviced at home are well connected to the router.
Its just s stupid suggestion maybe... but have you tried to change channels with your router?
Sometimes is just a stupid channel issue....
I found out the answer to this problem. I had to connect using static addressing. It seems at some point, the captivate 2.2 roms get confused for some of us and it starts trying to assign an IP address already used.
In my case, I tried everything... rebooting phone, router, ect.
Laptop connects fine, Wii connects fine...
But, I decided to connect via static addressing... BAM connected perfectly and instantly.
Connecting to other DHCP networks seems to be hit and miss as well.
So, I'd suggest reflashing might be the overall fix. But if you're like me and cannot reflash right away, try static addressing till you can get around to it.
yukinok25 said:
Its just s stupid suggestion maybe... but have you tried to change channels with your router?
Sometimes is just a stupid channel issue....
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Click to collapse
Not stupid at all, but unfortunately yes, I tried a couple different channels and still nothing.
DigitalEagle said:
I found out the answer to this problem. I had to connect using static addressing. It seems at some point, the captivate 2.2 roms get confused for some of us and it starts trying to assign an IP address already used.
In my case, I tried everything... rebooting phone, router, ect.
Laptop connects fine, Wii connects fine...
But, I decided to connect via static addressing... BAM connected perfectly and instantly.
Connecting to other DHCP networks seems to be hit and miss as well.
So, I'd suggest reflashing might be the overall fix. But if you're like me and cannot reflash right away, try static addressing till you can get around to it.
Click to expand...
Click to collapse
Awesome! This sounds like a promising solution, thanks. Yeah I need to reflash soon anyway seeing as how Cognition is up to 2.4.x already...
Probably won't be tonight, but I will do this soon and let you know my results.
Alright, I have typed just about every keyword into google relating to setting up my router/phone to use a static IP and for some amazing reason there are ZERO results that have any information whatsoever about setting up a static ip on a phone. This is really frustrating, so if anyone would be kind enough to explain how to do this or link me somewhere that does, that would be awesome
go to your wi-fi settings and click the menu button.
it should pop with a "scan" and "advance"
click on advance and scroll down to "use static ip address"
then i guess you have to put in your network details, not sure on the details there cause i have done it but experiencing same problem with my galaxy s
power went out and now can't connect to my network
Edit : Possible fix
I just managed to connect to my network.
I put the device in flight mode and restarted my modem at the same time
put it out flight mode and pluged in the modem again and now works.
Hopefully that works for you to guys.
Yea, works perfectly. I have my laptop connected to it right now. I usually have to reset the phone to get wifi again.
edit: I set it to static ip, but then i got the same problem. Except now google search engine works No webpage opens, youtube app didnt work either.. only the search engine worked.
Well my phone must be in a good mood today because it just decided to start working again all on its own! I don't know what caused it...I have actually had both my phone and computer constantly on since this started happening. So for now I'm keeping my fingers crossed and hoping it doesn't mess up again.
This is probably just for me, but this isn't a viable solution.
The ONLY router I seem to have this issue with is the one that Verizon gives all it's FiOs customers. It's the Actiontec M1424WR Router/Modem. I know my WEP key is correct because it works just fine on all the laptops and other phones (a Palm Pre and another Captivate on 2.1). It tries to obtain an IP address for about 5 minutes and then just sits and says disabled. Does anyone know if there's a way to dump the DNS cache or whatever like you can on Windows?
Add me to the list of ones having this problem...guess I'll try to reflash everything in a bit to see if that fixes the problem.
Just an update I backed up everything using Tibu and then just restored it and my WiFi problem went away.
Mine is stock and just started having this problem....will connect to other wireless routers except mine, really pissing me off!
I've tried many times having the the phone "forget" me, then put in my password(which is correct)...same thing over and over.
Same problem here
I have a galaxy s and the recent update to froyo brought me the same problem already described here.
And the "funny" thing is that my router doesn't have an Static IP option, it's a simpler router from the cable provider.
So i'm trying also to find a solution to this. Two days ago i changed the wifi channel and it worked. But today i have again the same problem and changing the channel don't work anymore.
Each time i find a possible solution, it only works one time.
This is really annoying me. This must be a froyo bug, 2.1 never gave me this problem
pedroc2009 said:
I have a galaxy s and the recent update to froyo brought me the same problem already described here.
And the "funny" thing is that my router doesn't have an Static IP option, it's a simpler router from the cable provider.
So i'm trying also to find a solution to this. Two days ago i changed the wifi channel and it worked. But today i have again the same problem and changing the channel don't work anymore.
Each time i find a possible solution, it only works one time.
This is really annoying me. This must be a froyo bug, 2.1 never gave me this problem
Click to expand...
Click to collapse
It must be a froyo beta bug. Remember we don't have a final version of this firmware for the Galaxy S family.
Sent from my Captivate
I have had my Tab for 2 weeks now.
At home I had no problem to connect to my WiFi network for 1 week: then suddenly the Tab would not connect and would remain stuck on “getting IP address…”.
I changed from WPA to WEP to WPA2 PSK with no luck
But if I go to a static IP, then I have no problem to connect.
On my office “public” WiFi network, exactly the same problem: it worked for a week and then bingo stuck on “getting IP address…”. Again going to static IP solved the connection problem.
My question is: how do you delete a network from the list? It seems to me that the Tab keeps an IP address in memory and if ever that address is taken by another device, it gets stuck!
Any advice would be appreciated.
I had this exact same issue on the same day I bought my Sprint Galaxy Tab (11/14). I did a hard reset that afternoon, and I haven't experienced the issue since. I'd already had all of my apps downloaded, and settings tweaked, so hard resetting was kind of annoying. I hope this doesn't come up again.
Yep sounds familiar, my Thomson Speedtouch 780i runs on a old firmware which gives me same issue with the Tab, had to run with no security. If you decide to run with no security turn off broadcasting..or update firmware/router..
My router is quite recent and has the latest firmware.
All my toys (iPad, Dell Streak, HD2 together with 3 PCs) connect without any problem.
The Tab had no problem either for a week.
Then for unknown reason no way to connect unless using a static IP.
And as I have not found a way to delete the network in memory (short of doing a hard reset)I am stuck.
And now same problem arises with office netxork:-(
Yeah just do a factory reset in privacy settings i think
susu42 said:
My router is quite recent and has the latest firmware.
All my toys (iPad, Dell Streak, HD2 together with 3 PCs) connect without any problem.
The Tab had no problem either for a week.
Then for unknown reason no way to connect unless using a static IP.
And as I have not found a way to delete the network in memory (short of doing a hard reset)I am stuck.
And now same problem arises with office netxork:-(
Click to expand...
Click to collapse
My Tab is doing the same thing now. I can't do a hard reset....is there another solution?
Ugh, I have the same issue! Had it for 2 days and all of the sudden it's stuck on Getting IP address from... Resetting to factory defaults was depressing. I wish there was another way!
It also happened to me when I was on vacation at my relatives home. The tab would work for a day or two and then be stuck at that message. I had no issues with doing a factory reset as it was still new. But then I started using the static IP trick and that worked. Now I'm back at home and I don't have this issue at all. Been using it for a week with my wifi and all is well.
Nothing was actually working: restarting the router, forgetting the network, creating the network manually, changing the authentication method, etc.
I'm sure its was an issue with the router at my relatives home, but still why was my Nexus one and Laptop connecting with no problem???
For those who are having the problem, use a static IP for the time being, you don't have to reset.
-Gus
I ended up switching to Channel 1 on the router at home, and haven't had any problems since. Chose Channel 1 after running WiFi Analyzer.
having this same problem. I've messed with WEP vis WPA and tried static IP. Using a verizon fios router. any help?
Bah, it happened again! Now I really dont want to reset
Same issue here ...
I can get WIFI at Starbucks but not at home ( Open-WRT on linksys )
I wonder if it depends on SIM card being inserted?
Mine is a Verizon FioS router as well, at work. Can get on fine at home or anywhere else. My iPad had a problem here forgetting the network but I could at least reconnect. This is doing exactly like you guys.
I wouldn't even care that much except when I'm inside the office I can only pull in Edge data. Ugh.
I had to change wireless settings on my Linksys - most changes were to disable some fanny things like "afterburner" - and setup wap2 for security to have a stable wifi.
I've had the same problem with my TMobile Galaxy Tab. All I do is to turn off Wifi in the Settings app, then turn it on again. I am usually able to snarf an IP address straight away after that.
It also helps to just turn the device on and then off again. it boots so fast that it isn't too annoying.
I had similar problem at home. My DHCP server had wrong time set. After setting the time on DHCP server correctly everything is back to normal.
i hav a tab on tmobile love it not sure if i had the same issuse as u guys tho the issuse i had was it would work without any problems im talkin about wifi then the next day the wifi doesnt want to lock onto the wifi it would search then drop to start serchin again , now wat i learned is sum apps require wifi to work because high data at the same time it changes sumthing in ur wifi settings after using the app the first time which would require u to master reset the device to resolve the issue the program that was doin it for me was frostwire
same here
my version of the same problem appeared when i changed the static IP of my home router (AVM Fritz!Box 7170). before that i always got a dynamic IP through DHCP on my galaxy tab.
After changing the router IP i only could connect with a static IP.
if i use a different WIFI network instead, DHCP is working as expected.
in my opinion the problem is with the firmware storing the network settings and with no possibility of deleting it completely. a hard reset cannot be the solution...
does anybody of you know if this problem occurs on other froyo-based devices also? is there a way of deleting network settings in a working way?
Had the same problem, EU TAB white Stock 2.2 rooted spot connecting to my main Wifi but connects to 3 or 4 other dhcp APs.
Have a htc Desire whit stock 2.2 + rooted and never had that problem.
In the end i hardreset Tab and no problems 1week and counting.
EDIT
FUuuuuuuuuuuuuuuuuuuuuuuuuuuuuuu
Happen again... im not going to hardreset again, im looking for a more permanent solution
Had the same problem. I have the Verizon FIOS router. The solution is actually easy. Just drain the battery of the Tab. Charge it to full and turn the Tab on. I think the Tab really "forgets" the old network after this kind of restart. No need to reset your Tab to the factory settings.
Hi All,
I have a weird problem with my captivate of not connecting to my home network. Let me start by telling that I have searched the solutions and tried doing everything except full factory reset. I have rebooted the phone, done reset on my router (Wifi was working just fine earlier.. so I think settings was not an issue. But I still did it), I removed the file data/wifi/bcm_supp.conf and let it regenerate it. Captivate displays "Obtaining IP Address" and it just stays there. I also see that IP address is being assigned to captivate in my router
Captivate is rooted stock Froyo
Router security: WEP
form the Wifi list, I found one unsecured network and captivate connects to that router just fine (signals are very week though...). I tried removing the security on my router but it still stuck on "Obtaining IP address".
Can you please please help me?? As I mentioned earlier, It was working just fine and suddenly stopped working two days back.
These all app updates are eating away my limited data of 200M.
Thanks a millian.
What's your router model ?
What channel are you running on ?
Are others routers close to you running on the same channel ?
Have you tried another channel ?
Did you try WPA2 ?
Could be incompatibility with your router. That happened to me before with my old router. It didn't work with some cell phone wifi devices.
Sent using XDA App
Try using the app "FXR." I had the same issue a couple times and this app seemed to fix it. It took a few tries though. I think it might be a router problem. I use the Linksys wrt54g.
You could also try assigning a static IP address to your device on the router side, and then telling your phone to use that address. I've used that in the past to some success.
As a test, have you tried (temporarily) disabling the security on your router to see if it connects?
I have a similar problem since upgrading to the past 3 nightlies. My phone sees and connects to my home network and says it has strong signal, but when I try to access Market or Internet it says there's a network error and I can't get thru. My two computers (one hard wired and one wi-fi) don't seem to have any problem hooking in to the internet, just my SGS1
Moozh1 said:
Try using the app "FXR." I had the same issue a couple times and this app seemed to fix it. It took a few tries though. I think it might be a router problem. I use the Linksys wrt54g.
Click to expand...
Click to collapse
Does the 'FXR' app set up IP addresses?
The App didn't work for me. I tried that yesterday. I was reading the similar problems on some other site yesterday and I found the following that solved my issue. In case someone like me still struggling with the WiFi problem.
Delete file data/wifi/bcm_supp.conf
Delete file /data/misc/dhcp/dhcp_list
reboot the device and it will create these files again and you will have to enter your WiFi password again in order to connect.
I am really glad that my WiFi is working back again.
FYI, I'd change the WEP to WPA.
cappysw10 said:
FYI, I'd change the WEP to WPA.
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Click to collapse
Where do you go to change that setting? I've been all thru the wi-fi settings and advanced settings, but didn't see anything that referred to WEP or WPA.
Just realized we're talking now about the router, not the phone, duh!
Yes, I certainly need to bump up the security settings on my router.
cappysw10 said:
FYI, I'd change the WEP to WPA.
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Click to collapse
22andy2 said:
The App didn't work for me. I tried that yesterday. I was reading the similar problems on some other site yesterday and I found the following that solved my issue. In case someone like me still struggling with the WiFi problem.
Delete file data/wifi/bcm_supp.conf
Delete file /data/misc/dhcp/dhcp_list
reboot the device and it will create these files again and you will have to enter your WiFi password again in order to connect.
I am really glad that my WiFi is working back again.
Click to expand...
Click to collapse
I used root explorer, but could not locate the files you mentioned. Directories were there just not files. I'm still exploring the router side. Thanks for the info tho.
Hi guys. So I have my home network working as always. I was playing with my Optimus 2x to access a local server on the lan.
To do so my ip had to be in a certain range, but the DHCP is configured to give there phone an address in another range. So I opened up the Wifi advanced options and entered a specific ip, much like I sometimes do on my laptop.
Surprise surprise the phone didn't connect. It started the connection but then cut it. repeated maybe a couple times then gave up. Now this is pretty basic networking and I often do it with my laptop and have no problems.
Anybody can hint at why the phone wouldn't?
Sent from my LG-P990 using XDA App
Hello everyone. I had a problem with my samsung captivate and my netgear wnr 2000 wifi hotspot. When I was using 2.1 eclair, it wasn't able to connect to my home wifi. Even now with me running 2.2, I STILL can't. I tried the all share method. It connected but nothing that requires internet worked. Browser, youtube, etc didn't work even when it said it was connected, and the bars of wifi are showing. Anyone know how to fix it? I am really frustrated with it saying "obtaining IP Address" everytime I'm trying to connect to it. I hate using 3G in my own household. Anyone have that same problem? Any solutions?
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Restart your router
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sepherian said:
Restart your router
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Click to collapse
You also might want to check your router to see if it has a limit to how many connected devices it can have and also if you have a MAC address block on the router.
Using a password? If so try removing the password (temporarily) just to eliminate one thing out of the equation.
Also, does your router have one of those wps buttons that automatically sync with your device? If so have you tried that?
Another thought... I just glanced though your routers user guide and see an option called "Wireless card access setup". If enabled, this blocks all devices not on the "trusted" list. Make sure it's disabled (or add your phones mac address to the list)
Edit: popfan already covered my last point.
Sent from my Galaxy S I896
I had this exact problem, where it would just say "Obtaining IP Address" for about 30 seconds then say "Error" or something like that but only for my own wifi. I could connect to other wifi's fine.
Anyways, try deleting "bcm_supp.conf" using Root Explorer, reboot. Then go into Settings -> Wireless and network -> Wi-Fi Settings -> Menu key -> Advanced and check Use Static IP
Once you have that, open up command prompt on your computer and type in ipconfig /all. Then manually put in the IP you see on your command prompt to the corresponding slots on your phone.
P.S. For IP address, use the IP your router assigned to your phone. You will need to go into your router settings for that.
After that, try connecting again. Voila!
At least that fixed it for me.
Lastly, I'm not sure if these settings affect other password protected networks. Open networks work fine though.
Thanks for all the ideas! Ill keep you guys posted and ill make sure to try all the options. 'Cuz using 3G in your house is stupid
Sent from my SAMSUNG-SGH-I897
I'm going to try this method as well. You should as well if there happens to be a flaw in my method.
http://forum.xda-developers.com/showthread.php?t=1183415
-Edit-
Okay, the method in the linked post works. I recommend using that method intead of mine.
Thanks every one and especially Holmes108. I managed to log into www.routerlogin.net and I added my phone`s MAC address to the list and now my wifi works!
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argonarcel said:
Thanks every one and especially Holmes108. I managed to log into www.routerlogin.net and I added my phone`s MAC address to the list and now my wifi works!
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Glad it worked out. Routers can be a pain sometimes.
Yah got that rite
I had to reset my router due to an error: none of my computers or phone could connect to the internet. But after the reset, I no longer had to add the mac address of my phone to the trusted list
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