[Q] Weird things going on! - Captivate Q&A, Help & Troubleshooting

Ok lets say i am in yahoo (dowloaded offical app not the pre-installed at&t IM app). I will finish what i am doing in yahoo, leave it running and return to the HOME screen. A few minutes later (after receiving no messages) I wake up my phone & it is yahoo! It shold still be at the HOME screen as this is the last thing that was open before sleep mode. This also happens randomly with my text and call log. I will make a call and hang up. Phone times out in 15 seconds and is left on the home screen. I wake it up and my list of calls is on the display....this should NOT BE! Text messages show up after the wake up some times as well. Additionally I am on my 3rd captivate with a brand new sim card and I will be on the phone for 5 minutes in a COMPLETE singnal area and my call will not just "drop" it's almost like the entire phone app disables and I lose all signal for 10 seconds & it regains and the screen blanks out. What gives??!!! I am using task manager and I have the "phone" ignored as proccess that it should not auto-kill so I do not know! Any help with any of these issues will be appreciated!

I would uninstall task manager first to make sure it's not the problem. If its still happening keep uninstalling apps one at a time until you get back to the factory loadout.
My thinking is that if this is your third phone then it's most likely a software issue. I haven't seen anything around the forums about similar problems out of the door so I have to think its something you've modified or an app that is causing the issue.
The only alternative i can think of would be to start reading up on each app you've installed to see I'd they've been tested on the captivate.
Good luck
Sent from my SAMSUNG-SGH-I897 using XDA App

Related

[Q] GPS always running and how to fix?

My wife and I both have the captivate and for some reason her GPS is always on. (The icon in the notification bar is always blinking) Its getting to be really annoying since her battery life has gone to complete crap, lasting no more than a few hours at most. How can I figure out what is causing the GPS to constantly be running?
I don't have this problem on my phone, it is just hers that does it.
It's likely an app still running in the background, grab one of the plethora of free task managers on the market, should help you narrow it down
Sent from my SAMSUNG-SGH-I897 using XDA App
Will one of these programs list everything that is running? I ask this because the GPS turns on immediately as the phone boots, and stays running. So, I know its not an errant app.
Yes they will
Sent from my SAMSUNG-SGH-I897 using XDA App
You can turn off GPS
You can trun off the GPS by going to settings->location..-> uncheck use GPS
eitan123 said:
You can trun off the GPS by going to settings->location..-> uncheck use GPS
Click to expand...
Click to collapse
While this is a good temporary solution for saving battery, I don't consider it a fix because then the phone would have no GPS capabilities at all.
The phone should behave the way mine does, when something requests to use the GPS, the icon shows up in the notification bar, otherwise, it does nothing. Her notification bar ALWAYS has the icon on it, blinking away and doing something.
I am going to try some task managers tonight and see if we can narrow it down.
tikicult said:
Will one of these programs list everything that is running? I ask this because the GPS turns on immediately as the phone boots, and stays running. So, I know its not an errant app.
Click to expand...
Click to collapse
Apps can start as soon as the phone boots. Again, I suggest going through the apps you have installed that use GPS and review each one to be sure nothing is amiss.
My friend got a Captivate this week. His GPS also runs constantly. I compared our phones side by side, and he had almost no apps running - just the basic apps. We totally cleared out his home screens. I was completlely puzzled why his GPS was running.
We both went to Settings->About Phone. He was running firmware 2.1, I was running firmware2.1-update1. He just got his phone, I'm not sure why it has the older firmware on it.
I'm wondering if this is the reason?
Perhaps deactivate google location update information services.
If it happens from the get go with no apps running, your gps could be running simply to let google know your location. Reset system to factory and opt out of (allow my location - or something like that)
give Startup Auditor a try - free app on android market
If you are within return period take it back and have it replaced. You shouldn't have to use any fixes on a brand new unit. Now if you've messed with custom ROMs or kernals that could be the cause. If you've done nothing to it and it's stock I'd do an exchange.
Sent from my SAMSUNG-SGH-I897 using XDA App
It's got to be an app running in the background. You didn't happen to go into the GPS test service menu, did you? Because I know some people go there and press home instead of back to quit it, and the test app runs in the background (though I would imagine once the battery dies and the phone is recharged and restarted, it probably wouldn't still be running...
Last week, I traveled to some remote area that only has 2G data service. I found my phone's GPS stayed on when I fired up the Google map and closed the app right after. This never happens when I'm in 3G data service area. The GPS will be off automatically even before the home screen shows up.
I have to use the power widget to toggle the GPS off and on to turn it off.
So, it may be something special about EDGE service.
I was able to produce a similar issue twice by switching away from the camera app using the home button without having taken a picture. This is obviously with geotagging turned on in the camera options. I even turned GPS off, but it went right back to searching for satellites when I turned it back on.
This is inside a building with no hope of getting a GPS fix.
Sent from my SAMSUNG-SGH-I897 using XDA App
Try use the back button instead of home button to get out of your camera app. Most apps will do a cleanup/release resources when using back button. But if you use Home button, most apps will stay running in memory without release any resources.

[Q] Stock 2.3.3 issues [other than battery problems]

Note: I just blogged about it and planning on posting on few Googler's twitter to see if we can get some attention to fix these issues, if they already haven't started looking in to these! If you are interested, please visit "Is the latest Gingerbread (Android 2.3.3) OTA update for Nexus One buggy? "and share your experience with Android 2.3.3 on your NexusOne's the Android team can get a bigger picture of these issues! More the merrier!
By now, I have reset to factory default couple of times but still after about 50hrs of usage my Nexus One starts acting freaky! Performance slows down, launching apps gives me black screen, lock screen freezes until I receive a call and not answer it and finally forcing me to reboot the phone.
Is anyone else aware of these issues or experiencing these issues?
I've had a few, repeated issues since upgrading to Gingerbread:
The stock messaging application will sometimes crash after sending a text message. The message gets sent, but the program closes out and returns me to the home screen. When I try to get back into the app, it animates like it is opening, animates like its closing and then gives me an error message about it not responding. I have found the only way to get rid of this is to reboot the phone.
Occasionally, all of the items - icons, widgets, etc - will disappear from the home screen. All I can see is my background image (just a plain JPEG, nothing animated) and cant get anything else to happen. I've tried to give it a few minutes (coming from Windows Mobile, I've learned to be patient) but it never came back. As expected, only a full reboot of the phone fixed the problem.
I've been having strange WiFi and data connection problems. Sometimes when connecting to WiFi it takes several minutes to establish a working connection; however most times it is pretty instant. The data connection will sometimes completely drop out and not come back on its own - even in areas with known good signal (I'm on AT&T, insert jokes here). Again, the best solution I've found is a full reboot.
I have heard some reports from friends that they have experienced issues with Exchange support after the upgrade, but I haven't seen it personally. Other than those above issues (which are very annoying) Gingerbread is has been OK. As I like to tell everyone, I'm sure glad my phone makes a cool TV of animation but can't seem to want to send text messages... Thanks Google?
monkeyboy0076 said:
I've had a few, repeated issues since upgrading to Gingerbread:
The stock messaging application will sometimes crash after sending a text message. The message gets sent, but the program closes out and returns me to the home screen. When I try to get back into the app, it animates like it is opening, animates like its closing and then gives me an error message about it not responding. I have found the only way to get rid of this is to reboot the phone.
Occasionally, all of the items - icons, widgets, etc - will disappear from the home screen. All I can see is my background image (just a plain JPEG, nothing animated) and cant get anything else to happen. I've tried to give it a few minutes (coming from Windows Mobile, I've learned to be patient) but it never came back. As expected, only a full reboot of the phone fixed the problem.
I've been having strange WiFi and data connection problems. Sometimes when connecting to WiFi it takes several minutes to establish a working connection; however most times it is pretty instant. The data connection will sometimes completely drop out and not come back on its own - even in areas with known good signal (I'm on AT&T, insert jokes here). Again, the best solution I've found is a full reboot.
I have heard some reports from friends that they have experienced issues with Exchange support after the upgrade, but I haven't seen it personally. Other than those above issues (which are very annoying) Gingerbread is has been OK. As I like to tell everyone, I'm sure glad my phone makes a cool TV of animation but can't seem to want to send text messages... Thanks Google?
Click to expand...
Click to collapse
You are right, I've been having those home screen issues as well, though my wifi connectivity seems to be fine so far.
Sent from my Nexus One
http://mindmirror007.blogspot.com/p/home.html
I can confirm Gingerbread on my N1 facing similar problem. Riddled with bugs such as battery drain, Wifi, Exchange Server, Date format on Notification Bar, Awake forever, just to name a few.
REverted back to 2.2.2 More stable amid less 'cheeky' in term of UI.
Also had force close issues with launcher and other programs getting a black screen after about 2 days without a reboot. Got tired of it and went back to Froyo
I've had trackball notification issues. First it stopped working entirely. After a restore it now only blinks notifications if the screen is off. Once the screen is turned on (even if the phone isn't unlocked) it stops. If the screen is on when the notification is recieved nothing happens.
I'm experiencing battery drain that i believe is associated with maps and location services (the alogcat shows it checking in all the time!).
I've had the launcher become unresponsive to touch. You can use the trackball to navigate, its slow, and once you're inside an app it works fine. Need to restart.
I've had the blank keyboard show up and need to restart.
I'm probably going to switch back to 2.2.2 tonight...
Wow! The issue seems to have touched a lot of NexusOne's. I just blogged about it and planning on posting on few Googler's twitter to see if we can get some attention to fix these issues, if they already haven't started looking in to these! If you are interested, please visit Is the latest Gingerbread (Android 2.3.3) OTA update for Nexus One buggy? and share your experience with Android 2.3.3 on your NexusOne's the Android team can get a bigger picture of these issues! More the merrier!
I have also been affected by the "black screen" problem after about 48 hours uptime. Returning to the home screen shows just the wallpaper and no icons. Pressing the "Home" button worked for a while to bring back the icons, but eventually most apps started showing some black screens and I had to reboot to fix the problem. I'm sticking with Gingerbread 2.3.3 for now, but it is disturbing after the multi-week uptimes I was getting under FroYo 2.2.2.

My S5 keeps going to the call logs screen, all the time, on its own?

My S5 seems to be possessed. Its not rooted (cant anyway) no rom, have done absolutely nothing out of the ordinary to the phone other then install my normal apps from the play store.
Yet the phone is constantly, about 20x a day just going to the 'call logs' screen. I've rebooted the phone, logged in and with nothing open poof call logs. It seems to happen more when my fingers are hovering near but not touching the screen, is there some sort of air gesture for call logs that I dont know about ? Its never any other screen, its not like its accidentally hitting the 'back' button. It is starting to get a bit annoying ..
I notice mine opens apps "on its own". Not sure if its a gestures or hover thing or what. Usually gallery or phone, which are right next to each other on my home screen (all the way left). Must have something to do with it.
trichert said:
My S5 seems to be possessed. Its not rooted (cant anyway) no rom, have done absolutely nothing out of the ordinary to the phone other then install my normal apps from the play store.
Yet the phone is constantly, about 20x a day just going to the 'call logs' screen. I've rebooted the phone, logged in and with nothing open poof call logs. It seems to happen more when my fingers are hovering near but not touching the screen, is there some sort of air gesture for call logs that I dont know about ? Its never any other screen, its not like its accidentally hitting the 'back' button. It is starting to get a bit annoying ..
Click to expand...
Click to collapse
YES!!! My Rogers (SM-G900W8) does it too! I thought it was probably because I installed something, but, now that I see you have the issue !!
I posted this same question in the Q&A section regarding the call logs. Ultimately , I factory reset my phone. That fixed whatever the problem was. It was annoying the crap out of me.
Sent from my Nexus 7 using XDA Premium 4 mobile app
peaster3 said:
I posted this same question in the Q&A section regarding the call logs. Ultimately , I factory reset my phone. That fixed whatever the problem was. It was annoying the crap out of me.
Sent from my Nexus 7 using XDA Premium 4 mobile app
Click to expand...
Click to collapse
I found the problem, it was my galaxy gear 2, every time it 'checked' my phone for new messages it would leave the phone on the call log. I turned off the option to open content on my phone from my gear and all is well now !
I have been experiencing this issue since upgrading to Lollipop on my S5. I too have a Galaxy Gear 2. I have just disabled 'Smart Relay' in the Gear App (which is what I presume you were referring to) and so far all seems good Thanks.

[Fixed] Should I reset my phone?

I love the Moto X. Wanted one when it was first announced and I ended up buyiing the VZW DevEd through the Black Friday sale. Lately I have been having a lot of problems with my phone and Im not sure what is going on and if it is an app update or a system problems but I'll describe the issues I am having and will let you guys suggestion ideas of how to fix it.
1) When ever I open up the stock contacts app it is always saying "Contacts list is being updated". Some times I'll open it up and I can see all the contacts listed correctly but when I select a contact to view its details I just get a blank screen.
2) This might be due to the contacts app, but when every I receive a phone call from a known contact the phone app only provides me with the phone number and not exactly who the caller is as defined in the contacts. Also when I receive a phone call while the phone is locked with the screen off the screen does not light up but the ring tone is played. Even picking up the phone does not light up the screen. I have to hit the lock button which silences the phone then hit it again to light the screen up then I can select answer or end call. Thats all hoping the caller is still callling me as this process takes a while.
3) Kind of the samething above but with the stock clock app and an active alarm. The phone has been super laggy that I can't silence or snooze and alarm in the morning quickly. I have to place my finger on the ring wait a few seconds to see it light up that I have selected the ring then I can move it to dismiss or snooze. When I select one of those options and let go it will pause on the screen and stay light for 10 seconds and then the selection will process correctly
4) This may be subjective but I think my battery life right now is really bad. I check the battery stats and it seems fine but when I use it the battery seems to drain really fast.
5) This isn't subjective. Everything is laggy from loading an app to displaying the recently used apps. I've tried uninstalling things, disabling things, enabling things and nothing seems to work. Its especially laggy when going from phone locked screen off to the home screen. It is no where as responsive as it once was. I was even down to 4GB of storage left out of 32GB so I cleared a bunch off the SD card and still its laggy.
So what do you guys think? Should I reset the phone or has someone experienced something similar and knows how to fix it. FYI, I am using Apex Pro as my launcher.
Talguy said:
I love the Moto X. Wanted one when it was first announced and I ended up buyiing the VZW DevEd through the Black Friday sale. Lately I have been having a lot of problems with my phone and Im not sure what is going on and if it is an app update or a system problems but I'll describe the issues I am having and will let you guys suggestion ideas of how to fix it.
1) When ever I open up the stock contacts app it is always saying "Contacts list is being updated". Some times I'll open it up and I can see all the contacts listed correctly but when I select a contact to view its details I just get a blank screen.
2) This might be due to the contacts app, but when every I receive a phone call from a known contact the phone app only provides me with the phone number and not exactly who the caller is as defined in the contacts. Also when I receive a phone call while the phone is locked with the screen off the screen does not light up but the ring tone is played. Even picking up the phone does not light up the screen. I have to hit the lock button which silences the phone then hit it again to light the screen up then I can select answer or end call. Thats all hoping the caller is still callling me as this process takes a while.
3) Kind of the samething above but with the stock clock app and an active alarm. The phone has been super laggy that I can't silence or snooze and alarm in the morning quickly. I have to place my finger on the ring wait a few seconds to see it light up that I have selected the ring then I can move it to dismiss or snooze. When I select one of those options and let go it will pause on the screen and stay light for 10 seconds and then the selection will process correctly
4) This may be subjective but I think my battery life right now is really bad. I check the battery stats and it seems fine but when I use it the battery seems to drain really fast.
5) This isn't subjective. Everything is laggy from loading an app to displaying the recently used apps. I've tried uninstalling things, disabling things, enabling things and nothing seems to work. Its especially laggy when going from phone locked screen off to the home screen. It is no where as responsive as it once was. I was even down to 4GB of storage left out of 32GB so I cleared a bunch off the SD card and still its laggy.
So what do you guys think? Should I reset the phone or has someone experienced something similar and knows how to fix it. FYI, I am using Apex Pro as my launcher.
Click to expand...
Click to collapse
Try resetting your phone, if that doesn't work, then talk to motorola support. This stuff shouldn't happen and I'm sure Motorola's support team will be happy to help you.
danny39 said:
Try resetting your phone, if that doesn't work, then talk to motorola support. This stuff shouldn't happen and I'm sure Motorola's support team will be happy to help you.
Click to expand...
Click to collapse
So I think I fixed the problem last night with out resetting the phone based on something I mentioned here. I stated that I'm using Apex as my launcher. Not sure why I didn't think of this before, but last night I decided to change back to the stock launcher and closed out of apex in the recent apps menu. Everything got super snappy when going from view to view and launching apps. I then loaded Apex back up and it all seemed to work just fine. This morning when my alarms went off I didn't experience the problem that I was describing about above.
So I'm going to consider this issue fixed, however I will keep an eye on it to see if it comes back.

How much lag is too much?

I'm curious if anyone else is finding the phone a bit too laggy, or if it's just my setup. I tap an icon or a soft key and there's a 1-2 second delay while the phone thinks about it. I move the phone away from my face when finishing a call and the screen takes 2-3 seconds to reactivate so I can actually tap end to end the call. Is this normal in your experience?
I seem to recall there was not this much lag when I first got the phone, but the odd thing is that I haven't really installed any more apps. I do use Nova, but I don't have any social apps running in the background or GPS enabled or bluetooth enabled. Just WiFi and 3G. I also turned off nearly all the Google services.
pipspeak said:
I'm curious if anyone else is finding the phone a bit too laggy, or if it's just my setup. I tap an icon or a soft key and there's a 1-2 second delay while the phone thinks about it. I move the phone away from my face when finishing a call and the screen takes 2-3 seconds to reactivate so I can actually tap end to end the call. Is this normal in your experience?
I seem to recall there was not this much lag when I first got the phone, but the odd thing is that I haven't really installed any more apps. I do use Nova, but I don't have any social apps running in the background or GPS enabled or bluetooth enabled. Just WiFi and 3G. I also turned off nearly all the Google services.
Click to expand...
Click to collapse
I have quite the opposite opinion of yours. My phone flies
Sent from my D5833 using XDA Free mobile app
The phone is fast for me as well, even recent apps have no delay (there was LAG when GravityBox was installed).
However, I notice the phone call issue you having, selecting the contact and press call, takes 1-2 seconds to get through (no visible UI lag) and after finishing the call, it takes the same amount of time while the CallUI goes away.
davebugyi said:
The phone is fast for me as well, even recent apps have no delay (there was LAG when GravityBox was installed).
However, I notice the phone call issue you having, selecting the contact and press call, takes 1-2 seconds to get through (no visible UI lag) and after finishing the call, it takes the same amount of time while the CallUI goes away.
Click to expand...
Click to collapse
The "after the call" thing you mentioned isn't a bug. It's there so you can "Call back".
Sent from my D5833 using XDA Free mobile app
pipspeak said:
I'm curious if anyone else is finding the phone a bit too laggy, or if it's just my setup. I tap an icon or a soft key and there's a 1-2 second delay while the phone thinks about it. I move the phone away from my face when finishing a call and the screen takes 2-3 seconds to reactivate so I can actually tap end to end the call. Is this normal in your experience?
I seem to recall there was not this much lag when I first got the phone, but the odd thing is that I haven't really installed any more apps. I do use Nova, but I don't have any social apps running in the background or GPS enabled or bluetooth enabled. Just WiFi and 3G. I also turned off nearly all the Google services.
Click to expand...
Click to collapse
no lag here, phone flies. have been stock from day one, it's been four months now. recent apps, transitions, opening and closing apps = all fast. there is the noted lag when starting the camera from the shutter button, and not consistently responsive Tap2Wake, but once the screen is lit up and i'm doing things, i'm happy.
re: finishing a call. just got off the phone a little while ago, and didn't notice any slow behaviour -- certainly nothing like a 2-3 second delay to come on.
OK, so I guess I might have a problem. The weird thing is that sometimes there's a lag launching an app and other times there's not. Must be something running in the background messing with it, not that I normally have much running.
The phone call thing is really annoying though, and has become worse since the firmware update. Often I will have to push the button to get the screen to light up when I want to end a call. It's like the proximity sensor just refuses to do its thing. Guess I'll wait for Lollipop to see if that changes anything.

Categories

Resources