Problem: captivate won't recognize headphones - Captivate Q&A, Help & Troubleshooting

I have had my phone for about a month now and I absolutely have has no problems until last night. I went to plug it into my tape adaptor in my car and it would not switch to audio out. Out just plays through the speaker. Anyone having the same problem? Anyone with a solution? Much thanks.
Sent from my SAMSUNG-SGH-I897 using XDA App

I would like to add that I have tested the stock headphones with no luck.
Sent from my SAMSUNG-SGH-I897 using XDA App

Any updates? I'm having the same problem. It's frustrating. Last night I plugged it in and it played a second over the headphones then back to the phone's speaker. Now it only does the speaker. I'm hoping it didn't fry something inside the phone!

If you have not, try rebooting.

This used to happen on my iPhone and I'm sure happens with most other headphone jacks. They get dirty. There's no denying that. You could always get a can of air and spray it out a bit, making sure that you don't get the liquid in there or take a peice of paper and put it on the headphone plug and use that to kinda clean out the jack itself. It has worked for me several times otherwise I wouldn't reccomend it.

How crazy. I had the same problem - kept removing and reinserting the jack to no avail. Blew real hard in the jack, and now no problems...

Yeah, same problem here. I am not sure whether this is a ROM related issue or I have hardware problem. I am using Andromeda3.

This seems to be hardware related. The Jacks were not made for constant plugging and unplugging which I am sure alot do. To be honest not real sure why we even still have them.

Related

Headphone jack problem - please read and comment..

My Streak7 has sprung up a little problem where the audio cuts off when the headphone plug is wiggled slightly. Has anyone else experienced this? If so, did you get it replaced? And if so, did your replacement have the same problem?
I am trying to figure out if this is common or not, as I have two weeks left before I have to keep this thing, if this is a common issue - I will have to get a refund as the main use for this is listening to music at work. So, even if you have not had this issue, please post telling me so. For mine, when the cable is pressed towards the front of the device it cuts off, when it is pressed towards the back it does not. Obviously it is a short with the pin, perhaps it is just bent...
Thanks..
daveid said:
My Streak7 has sprung up a little problem where the audio cuts off when the headphone plug is wiggled slightly. Has anyone else experienced this? If so, did you get it replaced? And if so, did your replacement have the same problem?
I am trying to figure out if this is common or not, as I have two weeks left before I have to keep this thing, if this is a common issue - I will have to get a refund as the main use for this is listening to music at work. So, even if you have not had this issue, please post telling me so. For mine, when the cable is pressed towards the back of the device it cuts off, when it is pressed towards the front it does not. Obviously it is a short with the pin, perhaps it is just bent...
Thanks..
Click to expand...
Click to collapse
It did not happen in my case.
It should be a audio jack problem. or the headset.
jiwengang said:
It did not happen in my case.
It should be a audio jack problem. or the headset.
Click to expand...
Click to collapse
Gotta be the jack, I tried three different cables same thing, it looks like one of the metal pins (looking into the jack it is the one on the screen side) is pushed in when it should be protruding slightly. I am going to get a replacement (thank goodness for root & Nandroid!) and hope it doesn't develop this problem... I really like my Streak.
Just a quick update, T-Mobile confirms that this is not a known common issue for the device, so that makes me feel better. I will swap it out on Saturday (work schedule doesn't allow me to get to a store before then) and pray the new one doesn't ever have this issue. If anyone else feels like chiming in on the subject, please do - the more responses the better..
I had a similar problem with one set of headphones. I think it might be related to the length of the pin. I tried using standard ipod headphones and worked fine (short pin). The first set I used that did not work had a microphone attached to them. I have not tried with any other since (longer pin).
purelywasted said:
I had a similar problem with one set of headphones. I think it might be related to the length of the pin. I tried using standard ipod headphones and worked fine (short pin). The first set I used that did not work had a microphone attached to them. I have not tried with any other since (longer pin).
Click to expand...
Click to collapse
Unfortunately for me, this is with numerous headphones and cables all with different styled plugs. Some with the longer plug (meant for i-whatevers), some with standard shorter plugs, and some in-between. The stock headphones, the stock headphones from my Nexus One, the stock headphones from my wife's MT3GS, the stock cable from my AKG headphones and all of the custom cables I have for my headphones... I am getting it replaced tomorrow. Thanks for sharing your experience though.
No problems using samsung vibrant headphones on my streak. Haven't tried any others yet. Think you just got a bum device.
Sent from my Dell Streak 7 using XDA Premium App
Yeah, looking into the new device's jack you can definitely see where the old one was broken. The connector was almost shoved into the device, whereas it should protrude slightly.
Restoring my internal storage, then I will restore my Nandroid backup and hopefully be up and running like this never happened. Never tried restoring a Nandroid onto a replacement device before, hope it works out!
Restoring my Nandroid now! Can't wait to boot it up!
Booting!!! Oh my, the anxiety.
Hot ****in' damn! it worked 100%!
No this issue with my streak 7 + SHURE earphone

Headphone socket

Anyone else having an issue with the headphone socket, when I plug my headphones in and put the phone in my pocket or bag it only takes the slightest knock or me just walking to jar my headphones lose and then the music pauses. I know I could turn the "pause music when headphones disconnected " off but I find it handy and in this case the music would continue to play until I'd opened my bag to plug my headphones back in.
Any tips for me?
I've yet to try a different set of headphones I must admit. I don't have a second set to hand
Yes, exactly the same issue. With some earphones its really bad, with others its a little less bad. I even have two identical sets of headphones, one of which disconnects with the slightest touch of the plug, the other is not quite so bad, but still a pain. Must be a common problem.
its crap, can't believe this wasn't a known issue when the device was being tested. Its go the point I'm thinking of selling the phone and getting something else
Nothing like that here ... Its nice and firm ... Maybe you should get a replacement ...
Sent from my HTC Incredible S using XDA App
Are you sure you put your 3,5mm connector deep enough in the socket?
I don't recognize this problem at all, its more the opposite.
Last week I pulled my cx300 out of my phone the connector was still in it, the rubber protection came loose from my cx300, I put it back and haven't managed to do that again.
i don't have this problem either. im using all sorts of headphones and still ok. put it all in. push harder. lol. all headphones work but not the mic. especially the three button ones
maybe its just the excuse I need to buy some new headphones
Use bose earphones... Socket Isn't loose at all.
Maybe you've already defective socket or earphones.
Sent from my HTC Incredible S using XDA Premium App

Headphone jack not working

Hi guys, I post this problem with a very heavy heart because I know somewhere inside that it's unfixable.
So, I sent my phone in for the unbrickable mod, all was successful, but now the headphone jack is absolutely not responding... I tried 4 roms, full format, kernel change, voodoo, nothing works... When I plug in an earphone, all sound still comes from the speaker... It's like no matter what, the earphone jack has stopped responding... Bluetooth earphones work fine, proximity sensor works fine, as it is my understanding that the headphone jack and proximity sensor connectors are linked... Everything else works perfectly.
Can somebody pls suggest a simple hardware or software solution that might help me? I could easily send it in for repairs, but I can't go without this phone for a week, again. This is currently my only smartphone, so if nothing else works, I will send it in, hopefully, by the end of November, when I get my nexus prime. In the meantime, any ideas??????
Sent from my cell phone. DUH.
It's got to be a hardware issue. I've seen something similar to this for computers, but not Smartphones. Usually whatever component the headphone jack is soldered to is the part to get replaced and then it magically starts working. I can't imagine in any way that AdamOutler would accidentally break the headphone jack. Unless maybe there is a single wire he didn't put back together and its causing only the headphone jack not to work...just potential thoughts.
Unfortunately, your best bet is going to be to give it up for another week. I lost my Smartphone the past week due to Soft Bricking it and I went insane, so I know the feeling. JIG should be in the next couple days.
Good Luck!
Yea.. Nothing on Adam, he's been a huge help.. Just wondering if there was some sort of small adjustment I could do that will help... Otherwise I will just live with it for a couple of months n send it in when my nexus comes in.
Sent from my cell phone. DUH.

Sound only one channel for headphones

Hello,
I just used my headphone jack for the first time over vacation last week, and I was wondering if anyone else had issue with their headphone jack? I took a pair of working headphones (that I use for my computer) plugged them into the phone (on stock rom) and I only get one ear to work. Could this have been caused by unlocking the bootloader or anything? it's the first time I've had this issue, and it sucks because it makes the phone partially unusable.
Is this something I should contact motorola over? Or maybe there is a firmware fix somewhere? I'm doing a little thinking out loud.. but I want to see if anyone else is having issues?
Haven't experienced that issue. Sounds like a hardware problem.
Sent from my PACMAN MATRIX HD MAXX
HereGoesNothing said:
Hello,
I just used my headphone jack for the first time over vacation last week, and I was wondering if anyone else had issue with their headphone jack? I took a pair of working headphones (that I use for my computer) plugged them into the phone (on stock rom) and I only get one ear to work. Could this have been caused by unlocking the bootloader or anything? it's the first time I've had this issue, and it sucks because it makes the phone partially unusable.
Is this something I should contact motorola over? Or maybe there is a firmware fix somewhere? I'm doing a little thinking out loud.. but I want to see if anyone else is having issues?
Click to expand...
Click to collapse
My Bravo does that sometimes, it was caused from plugging and unplugging too way many times (2-3 times a day for 2 years). I thought had a similar situation with the AHD, but it ended up being a short in my headphones volume slider.
Try blowing dust out like an old NES game, rotating the plug while plugging/unplugging a few times, and try multiple headphones if possible -- it might just not like those particular headphones.
Unlocking the bootloader won't cause an issue like that. Could be either hardware or software failure. To test if this is a software issue, try flashing multiple roms and see if the condition persists. If it does then this is likely a hardware failure. If hardware and unlocked, contact Motorola and tell them it just quit turning on one day say "I went to bed, woke up, and it wasn't working." Do NOT mention kernel, rom, CM, bootloader, root, XDA, Linux, or anythin that makes you sound like you might know something -- trust me there. If they'll accept it for warranty with that excuse fry the board so it can't boot, which we have 2 options for -- super clocked way over volted kernel or splicing a 110v male end directly with the mini usb plug for a phone. If the don't accept it for warranty, you'll have to buy a replacement jack (maybe front housing, never looked up AHD spare parts) and fix it yourself.
Had a similar problem. Use rubbing alcohol and a one of those thin dental brushes.
The alcohol will vaporize (DONT POUR IT IN OBV). It could be an issue with dust collection over one channel connection.
For a control expt try with another pair of earphones to make sure they're not the problem
HereGoesNothing said:
Hello,
I just used my headphone jack for the first time over vacation last week, and I was wondering if anyone else had issue with their headphone jack? I took a pair of working headphones (that I use for my computer) plugged them into the phone (on stock rom) and I only get one ear to work. Could this have been caused by unlocking the bootloader or anything? it's the first time I've had this issue, and it sucks because it makes the phone partially unusable.
Is this something I should contact motorola over? Or maybe there is a firmware fix somewhere? I'm doing a little thinking out loud.. but I want to see if anyone else is having issues?
Click to expand...
Click to collapse
Please check whether your headphone jack is 3.5mm or 3mm plugging 3mm on 3.5mm causes this issue...
Sent from my Atrix HD using xda app-developers app

Phone is not outputting through speakers anymore?

For some reason, my phone seems to think that I have headphones connected all the time. If i plug headphones in, I get sound through them, but once I unplug them, it still carries on as if they weren't taken out (Poweramp pauses on headset disconnect - which it isn't), I have tried rebooting and it has had no effect. I'm on Crystal PA, if that helps. I have no idea whats triggered this, Ive been using Poweramp player on all my androids for a long time, I doubt the app is causing it. The speakers are just not switching back on after the headphones have been removed.
Could this be a hardware problem?
Probably. Are you using Viper Audio or have the FauxSound app installed? Check those apps.
Bruno_Puzoni said:
Probably. Are tou using Viper Audio or have the FauxSound app installed? Check those apps.
Click to expand...
Click to collapse
Aha, never thought about that, I know Crystal PA has viper installed but Im not using it, I was using MusicFX, Ive switched to viper and installed the viper driver and i got sound out of the speaker for a few seconds then it went back to thinking there's headphones connected. This is such a random problem! I havnt touched any of the audio settings since I installed this rom about 2-3 weeks ago, just left things on default.
I think im going to have to wipe and reinstall a ROM and see if that fixes it, i semi messed up this install by trying out the Supercharger script which seems to have made my UI even more flakey rather than improving it.
I really dislike how every ROM Ive tried out on this phone lasts for a few weeks before it gets glitchy with UI crashes and general slowness. And this is not a dig at the devs at all, its not their fault, there is just something deep in this phone which seems to screw it up. The temptation to drive an axe through this phone is growing!
So I've just gone into recovery, wiped system, factory reset and wiped dalvik cache, installed FXP349 CM11 and the same issue is there, sound just wont stop outputting through the headphones, if I turn the ringer volume up, the phone outputs through the speakers, but if i get a call, the phone ignores the earpiece and automatically uses the headphones port to output (doesnt matter if the headphones are actually plugged in or not). I have to switch to speakerphone to hear what people are saying (it sounds very bad quality).
So i guess this means its a hardware problem, Im going to have to try and open up the phone, see if i can see anything broken in there.
Does anyone have experience with any of this?
user154 said:
This may sound stupid but its not just a bit of crap thats been compacted into the jack? I am having the same problem and suspect that may be the cause. I have had this problem before with a phone, but tried to get the foreign material out of the jack with a pin, I ended breaking the jack by pulling part of it out along with whatever was in there. I haven't attempted to clean out my sp's jack yet but am sure thats what it is.
Click to expand...
Click to collapse
Well this was my first idea, I tried spraying compressed air into the jack hole but nothing came out, I also tried a cotton swab in the hole - again nothing. I cant see anything foreign in the hole, so Im thinking the port itself is broken in someway, outputs fine but the port just isn't detecting me unplugging headphones. Ive looked at a dis-assembly guide but it means taking off bits of protective film which I don't know if you can just stick them back on.
Im going to make a nandroid backup of my phone in its current state on the latest CM build and then try going back to original Sony software with an FTF, just to see being put back to stock state will change anything. (my friend thinks its some kind of low level software problem). I dont have high hopes but its worth a shot.
EDIT: So moving back to full stock Sony software with an FTF of 12.1.A.1.205 firmware has had no effect, this must mean its a hardware issue.
So weirdly today, after plugging my phone into a car aux cable and playing some music through it, it magically fixed itself? it snowed a bit the other night and i got pretty soaked by it cycling to work so I think it could have been moisture in the phone or something, its the only explanation I can think of. Its working again now.

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