Today I tried to call a customer service number for a business on my Captivate - you know the ones, press 1 for English
Anyway, once I made the call, I figured out how to and pulled up the dial pad within the call and hit the number for my selection... Nothing happened. I tried this multiple times and the computer on the other end acted like I didnt do anything. I tried calling my cell providers customer service knowing they had a similar system, and they too couldnt recognize my key strokes to enter my mobile number.
Has anyone else had this problem? Its like the phone isnt broadcasting the tones over the line while dialing or something. Am I doing it wrong, or is this just a problem my phone has? Very odd...
~T.J.
Mine works fine. I use it everyday to check my work voicemail.
I don't have any issues dialing within a call either.
Sent from my SAMSUNG-SGH-I897 using XDA App
Havent had that issue yet on my phone.
works fine here
Works fine for me.
02CWRX said:
Today I tried to call a customer service number for a business on my Captivate - you know the ones, press 1 for English
Anyway, once I made the call, I figured out how to and pulled up the dial pad within the call and hit the number for my selection... Nothing happened. I tried this multiple times and the computer on the other end acted like I didnt do anything. I tried calling my cell providers customer service knowing they had a similar system, and they too couldnt recognize my key strokes to enter my mobile number.
Has anyone else had this problem? Its like the phone isnt broadcasting the tones over the line while dialing or something. Am I doing it wrong, or is this just a problem my phone has? Very odd...
~T.J.
Click to expand...
Click to collapse
You're not going home and re-entering the dialer program are you?
The best way is to go to speaker phone so you can hear it then hit dial pad from the call screen.
If you go to the home screen you are still in the call but hitting the phone icon will let you find or edit contacts, but will not broadcast unless you hit the call button but I don't think it will broadcast to the active phone call, it would likely try to start a 3-way.
from the home screen you must return to the call from the status bar.
Sent from my SAMSUNG-SGH-I897 using Tapatalk
The problem seems to have fixed itself, as it worked the next day to dial an extension to get a hold of my girlfriend at work. Very odd. My procedure was to dial the number, then while in the call look at the screen and hit the button for "dial pad' which of course brings it up. Then, enter the numbers I needed to enter.
~T.J.
I have had this before on another phone
It was likely because of a bad signal. It was just strong enough to reveive the signal but not strong enough to have your phone communicate to the tower. Thus on the other side of the line they never got the tones even though they were being dialed. Considering it did not happen again it appears this is the most likely cause.
Related
I got everything working the way I want on my new Tilt. I already created a thread about email not working and I have already been helped on that one (thanks again).
Since then, I decided to use a new rom (Schaps WM6Pro Kaiser 4.21 WWE Full). I am really liking it.
First thing I noticed is that AT&T's Media NET connection was no more, it showed up as CingularGPRS. Although all the settings were right and I think I have everything setup right (data works great, SMS/MMS, incoming/outgoing email, incoming/outgoing phone calls).
But the voicemail isn't working. Phone rings about 12 times, and instead of going to vmail, the caller gets a "The cellular customer you are trying to reach is unavailable, please try your call again" message.
If I press ignore on the phone, the caller gets a busy tone.
I tried searching (really, I did) and didn't find anything.
Any ideas on how to set up voicemail?
Thanks in advance for any help.
My VM got messed up after AT&T renewed my contract and updated my account. Call customer support, I called them last night.
Voicemail is a carrier issue unless you have the wrong number set to dial your voicemail??
Farsquidge said:
Voicemail is a carrier issue unless you have the wrong number set to dial your voicemail??
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Click to collapse
I would have no idea what number its supposed to dial.
But thanks for the help, I will give AT&T support a call and have them fix it.
BTW, is this something I did by messing with the phone, or was it probably not set up from the get go? i picked up the phone a few days ago and never received a voicemail and only found out today because a friend called and got that weird message so he texted me instead. Just dont want them accusing me of any
I have the same problem when ignore (red button) a incomming call.
It works good when I don't pick up, then it goes to voicemail after 30 seconds, but when I push the red button it give a busy tone...
Does someone know a sollution for this?
I have the right number in the voicemailbox settings...
Hi,
If wanted to call my service provider today and noticed that there might be a terrible bug in the phone interface.
During the call, I got a auto response system (computer) on the other line, telling me to dial 1 for option A, dial 2 for option b etc...
Now I looked everywhere to retreive the phonepad, but I just could not find it. This would mean that I can not phone any company using an automated response system... or did I overlook an option. The manual doen not explain this.
Hope there is a solution to this.
Touch Diamond
i don't know know about your phone but for mine. during a call there's "keypad" as my left soft key.
whats your ROM version anyway?
deception83 said:
i don't know know about your phone but for mine. during a call there's "keypad" as my left soft key.
whats your ROM version anyway?
Click to expand...
Click to collapse
LMAO,... so sorry
I am using the Dutch version, and the word 'Toetsenblok' (keypad) is also short for button-lock. In other words I thought this would lock the screen features.
Damn.... how stupid of me. Glad that there is not a real problem here tho
I was going through the menu, this is where the KEYPAD option was in my previous HTC phone.
read the dialed number from the reciever
Hello guys,
Can developers know what does the caller press on his keypad.
In other words,
during a call between two persons, if someone dials 3 for example, can the other guy read this number using a piece of software code?
Regards,
Every time my wife calls she says she can't hear me for perhaps 2-3 seconds after I think the call has connected.. My previous phone did not do this, but the Nexus One does.
Anyone heard of this, and have any suggestions? I have Google Voice call on by default, but she's calling my cell number so I don't think it'd affect anything. As far as I can tell, the call is connected, but she can't hear me say anything for several seconds. I usually wind up going "Hello? Hello? Hello?" and she finally answers.
Glad to see I am not the only one this happens to..well not glad but i just hope this means its not just my phone.
I know when they call one of my numbers (either Google Voice or Cell Phone # not sure which) it says incoming call from <Name> press 1 to answer and press 2 to send to voicemail
@sandtiger
this is from google voice it is a filter setting you can change by going to to the setting on the google voice website.
But this is a different issue (im assuming) then the OP
Blueman101 said:
@sandtiger
this is from google voice it is a filter setting you can change by going to to the setting on the google voice website.
But this is a different issue (im assuming) then the OP
Click to expand...
Click to collapse
Yeah, I think I muddied the waters mentioning Google Voice, but these are calls directly to me cell number..
I might try disabling Google Voice just for S&G just to see what happens.. Seems when I place calls, they're connected when I expect them to be, but the delay could be more critical when answering.
I haven't yet, but going to try calling myself from my work phone to see what kind of delay I'm hearing.
I am having this problem also...did you ever find a solution?
Using BT headset by any chance?
In that case, it's normal.
Nope, no headset. Just the phone.
I need to test some more, but I think this has gone away for me.. Delay answering, plus the other party was "dropping out" often, ie: if it got quiet on their end, their voice disappeared entirely, and sometimes faded in or out while doing so.
Only thing I've changed is I disabled Google Voice as being my default call method, but this thread is about answering calls so I doubt it matters, especially since the calls were directly to my cell number not my GV number.
I might turn GV back on the way I had it and test some more, but maybe it was something weird with AT&T?
Im noticing this problem too, both on 2.1 and 2.2.
It seems to be a problem specific to AT&T N1's.
I also experience this. I've adjusted to swiping the answer button, pausing, then saying "Hello." I typically pause about 0.75 or 1 full second, and rarely do I need to do it longer.
The opposite seems to be true of the vibrate-on-connect feature: about 1 second after the person picks up, then the phone vibrates in my hand. How is that useful?! =P
With Eclair, transferring calls was super easy, just parked the first conversation, called the other one up, and pushed "Transfer" (or something similar).
It seems like this option is gone in Froyo, I can set up a conference call, but as soon as i hang up, it hangs up for everyone.
+1
Been wondering how to do this too, and so far no solution..
Anyone?
Sent from my GT-I9000 using XDA App
Call transfer seems to be only half-functional.
Here is how far I came:
1) call someone
2) add a call, dial the number
3) while still ringing select keys ("tastenfeld")
4) you will see that the green button in the lower left part of the screen reads "Send" now
5) push the "4" and "Send"
6) the call is beeing transferred
If the number you want to transfer to picks up before you can push the "4"+"Send" combination a conference call is established and I found no way to transfer the call from there.
I would be very grateful for s solution on how to perform a call transfer from within a conference call.
rgds,
sscala
Testet out another dialer today at work, managed to transfer a call by:
1. calling person #1.
2. switching to "dialer one"
3. calling person #2.
4. switching dialer
5. pressing "4", call button.
I'm guessing you can use "Dialer one" as default, but didn't really like it that much, so I'll just keep switching if I need to transfer anyone.
Still better than giving the incalling person the number, and asking them to call themself.
Edit: Didn't see previous post, basically the same method, but dialer one let you transfer calls after the 2nd person answers.
Any better solution when the second call is picked up?
Thanks
i am also looking for the solution to this problem
Hey guys,
I use Google Voice as my forwarding voicemail. I'm on Sprint. And I've been having a lot of problems with my voicemail for a long time. Thought I'd see if you guys have any idea how to fix.
When people call and I don't want to pick up, the phone will ring several times, stop, then ring another several times again. To the caller, it sounds like the phone is ringing 10+ times, and so most people just think I'm on the other line or my VM is broken and don't leave a message.
In the past, I've tried flashing a sense rom and that usually accomplishes a minor improvement: If people are willing to let the phone ring for 10+ times, Google Voice will kick in with my voicemail. But the issue of the phone ringing forever doesn't seem to be solved. I've called Sprint and they have no clue what to do with a "rooted" phone (I didn't say it was rooted, of course).
Any help would be greatly appreciated!
Thanks.
I'm also on sprint and use GV as my voicemail provider. I've had the exact situation you described off-and-on for quite some time. Callers also occasionally get an error message from google saying my number has been disconnected. This is an EXTREMELY frustrating as I really like GV extra functionality yet hate these random problems. I've searched the all over and lots of people seem to have this same issues.
One possible solution that seems to help some (yet sadly not me) is to turn OFF 'Call Screening' via GV's web interface. Settings->Calls->Call Screening
It's supposed to go 'straight to voicemail' whenever your Sprint # forwards the call to the GV #. The GV# isn't supposed to ring at all. (Mine still seems to sometimes)
glad to know I'm not alone!
I do have that call screening setting turned off already, sadly. Doesn't seem to make a bit of difference.
seems i read someone post the set the do not disturb option on and it helped.
I had the same problem and I had to change my Google # to fix it.,. Ill try to find the link for instructions and post later
Sent from my HTC Hero CDMA using XDA App
I think enabling "Do Not Disturb" did the trick from the Google Voice app on the Hero.
just had my roommate call me and it went straight to voicemail!!! It still rang a few times (like it should) and then, instead of pausing and ringing again, it just went straight to google voice.
I'll update if something goes wrong but until then, thank you dpeeps!
dpeeps74 said:
seems i read someone post the set the do not disturb option on and it helped.
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Click to collapse
Thx man I've never heard that one before! I'll give it a shot.
Try youmail from the market
If you still haven't found a solution
My phone was ringing up to 12 times sometimes! This did the trick:
Well I guess I can't post links if I am new member until I have eight posts under my belt, so just google the article: "Techerator and How to Prevent Extra Rings using Google Voice as Voicemail"
*Solution*
^ this article does have the fix, and here it is:
1. Go to Google Voice in your web browser
2. Settings
3. Phones
4. The "Edit" button under your phone
5. Show Advanced Settings
6. Select the radio button "Go straight to voicemail" (instead of "Ring my other phones before going to voicemail").
7. Save. Problem should be solved.