[Q] Volume Rocker Stuck - Captivate Q&A, Help & Troubleshooting

Has anyone else had their volume rocker stick to where it doesn't push in? Mine just happened and the low rocker is stuck out, sort of like something got stuck in it.
Just checking to see if anyone has had the problem, before I have to go through samsung. My 30 days for AT&T are up...

Justinph5 said:
Has anyone else had their volume rocker stick to where it doesn't push in? Mine just happened and the low rocker is stuck out, sort of like something got stuck in it.
Just checking to see if anyone has had the problem, before I have to go through samsung. My 30 days for AT&T are up...
Click to expand...
Click to collapse
my vol down button can still be pushed, tho now it makes a stronger clicking sound compared to the volume up(it annoys me, makes me think i broke something inside). i dont know how long this thing is going on. i just noticed it after doing the volup+voldown+powerbutton to reboot. since its already stuck, you may try wiggling the vol. rocker side to side or shake the phone a little and check for weird sounds.

Samsung wants to charge to fix it since it's a 'physical problem'. I hate them, its just over a month old, and they wanna charge for their phones malfunction...
Anyways, is there anywhere detailing how to open it up? I guess I'll just have to try and solve it on my own. I did find out its just a piece of junk in there. I stuck a knife to allow space inside, blew, and then it freed up but the top rocker got stuck. After more fiddling only the bottom rocket is stuck again. I just need to open it to get whatevers in there out.
Sent from my SAMSUNG-SGH-I897 using XDA App

Fixed it!
I used the teardown step by step here: ht tp://forum.xda-developers. com/showthread.php?t=740022&highlight=teardown (2 spaces in link so I could post it)
It seemed the rocker was sitting a little too low in the casing, causing it to stick. I pulled it out and re-seated it, then worked it a little to make sure it stayed solidly in there without sticking to the sides. Now the volume rocker works just like when it was new.

Related

[Q] Volume up button stopped working please help!

Okay so I came here because I couldn't find anywhere else. One day I don't if it was a drop or moisture but all of a sudden my volume up button stopped working and the volume goes up randomly for know reason at all! Volume down button works fine. So please can anyone help me fix this issue. It is really annoying having to switch into apps just to turn up the volume. I've had my cappy for about two years now and this issue really takes away the fun using so please is there anyone that knows how to fix this issue?
matttheman said:
Okay so I came here because I couldn't find anywhere else. One day I don't if it was a drop or moisture but all of a sudden my volume up button stopped working and the volume goes up randomly for know reason at all! Volume down button works fine. So please can anyone help me fix this issue. It is really annoying having to switch into apps just to turn up the volume. I've had my cappy for about two years now and this issue really takes away the fun using so please is there anyone that knows how to fix this issue?
Click to expand...
Click to collapse
Do you use a case? If so, does it cover the volumes buttons?
Might be worth opening it up and blowing some hair around the volume buttons, could've gotten dirty.
If it's from moisture, having it in a bag of rice for a couple days could fix it.
BWolf56 said:
Do you use a case? If so, does it cover the volumes buttons?
Might be worth opening it up and blowing some hair around the volume buttons, could've gotten dirty.
If it's from moisture, having it in a bag of rice for a couple days could fix it.
Click to expand...
Click to collapse
Thanks no I don't have a case on it. I'll try opening it up and blowing some hair around. Could it be dust causing the issue?
I just went through this the other day with my power button. there are threads on the power button issue and in short the fixes work for some. you however, sound like you have the same problem I had. Most button issues are just dust and junk so spraying air or crc electronic cleaner works......My issue though, was that the button just broke inside and the contact was just floating in there making (in my case) the power menu appear and such. Your issue sounds like mine only being the volume up button, it increases the volume while floating around in there. I hope I'm wrong and those power button threads help you, but I had to replace my power button. I can solder ok and had an old phone with a similar button so I successfully attempted it myself, but there are places that do it for a fee and that info can also be found in this thread....http://forum.xda-developers.com/showthread.php?t=1193057&highlight=power+button....good luck!!

Anyone having issues with stuck power button?

Anyone having issues with power button being stuck? When I press the power button, it often gets stuck and phone reboots because of it. It's happened over 15 times today... It's getting quite annoying. I didn't spill anything or drop the phone, the power button just sticks and I have to keep pressing to get it unstuck... The volume buttons are fine though.
lin013190 said:
Anyone having issues with power button being stuck? When I press the power button, it often gets stuck and phone reboots because of it. It's happened over 15 times today... It's getting quite annoying. I didn't spill anything or drop the phone, the power button just sticks and I have to keep pressing to get it unstuck... The volume buttons are fine though.
Click to expand...
Click to collapse
No problem here. If it were me, I would get the device replaced.
Hmmm. Yea. I'm gonna call them tomorrow. Still debating whether to return it or exchange it... I've been a little disappointed with battery life. Hmmm..
I am also having issues with my power button. It used to click when pressed like the volume buttons. Now I feel no click action at all. It still powers on the phone and screen but I feel that it is only going to get worse. makes me worried. No body else having this issue?
Not me, at least
The volume buttons on my Nexus 4 do the same thing although it happened much later in its life. If you can I would advise getting it replaced because its very annoying to say the least.
Mine just started this.
Last night I noticed my screen wasn't turning off after pressing the power button. All it would do was act like I was holding the power button with the intention of turning the phone off. one time it actually did turn off. This sucks. I'll be going by the Verizon store next time it happens. (because the phone is behaving completely normal right now)
skippy214 said:
Mine just started this.
Last night I noticed my screen wasn't turning off after pressing the power button. All it would do was act like I was holding the power button with the intention of turning the phone off. one time it actually did turn off. This sucks. I'll be going by the Verizon store next time it happens. (because the phone is behaving completely normal right now)
Click to expand...
Click to collapse
has anyone found a solution to this?
i just received this phone as a motocare replacement for one with a cracked screen. it feels like they sent me a refurbished one someone spilled soda on. i kinda feel like a jerk sending it right back, but the constant resetting sure is annoying! i'm ready to send the phone in, but would much prefer to fix it myself if there's a way to do it. any way to fix it?
edit: nevermind. i sent it back. they sent it like this, they can deal with it. i'm afraid if i mess with it, i'll kill the warranty. still 100% love the phone and can't wait to get it back!!

[Q] Volume Rocker Cockeyed

I've had my Droid Turbo for about three weeks and am noticing the volume rocker seems to be a bit cockeyed. It looks like the volume up button is always being pressed, which is strange. See the attached photo for what I mean. Has anyone else seen this?
Note: It is working fine, though seems a tiny bit loose.
impala454 said:
I've had my Droid Turbo for about three weeks and am noticing the volume rocker seems to be a bit cockeyed. It looks like the volume up button is always being pressed, which is strange. See the attached photo for what I mean. Has anyone else seen this?
Note: It is working fine, though seems a tiny bit loose.
Click to expand...
Click to collapse
Mine is straight. Pull it out and reseat it.
impala454 said:
I've had my Droid Turbo for about three weeks and am noticing the volume rocker seems to be a bit cockeyed. It looks like the volume up button is always being pressed, which is strange. See the attached photo for what I mean. Has anyone else seen this?
Note: It is working fine, though seems a tiny bit loose.
Click to expand...
Click to collapse
The sim card is hiding under the volume rocker, the above suggestion to pull it out and reset is a good bet.
Thanks for the suggestion. Tried it but it's still in the same position.
I'm in the exact same boat. Reinstalling seemed to help a little bit, but the volume up is always slightly more depressed. Volume up down functionality works, but it is very annoying.
Mine has the same issue, but with the volume down.
Luckily it seems that if it ever gets too bad that the fix would be simple. Just replace the volume rocker instead of replacing the whole phone.
I have the same issue with the volume rocker. It is pressed in more at the top. Is there any way to fix it? Taking out the sim tray and pressing it in does not fix it. I am worrying putting on a case will make changing volume difficult.
maybe a spring is missing in the tray arm
When I pulled out the sim tray, I noticed one spring more pressed in than the other. This causes one end of the rocker to be more popped out.
Walk in to a Verizon store, go to the droid display, pull that one out and put your in... Done!
I believe this is an issue with the ballistic nylon in blue version. When I went to BB to exchange my phone I saw some phones that have the same issue.
I can live with the cockeye, my up volume is a pain. It is very difficult to make it work. I can turn it down with no problem.
I know this thread is old but I just bought one and have noticed the same thing. Both buttons still work perfectly fine but I am a little sceptic. Has anyone ever had this break one of the buttons?

Sticky Volume Button And Lock Button...

The Note 5 By Far Is Kind Off the Best Phone Ive Used... But Ive Recently Started Having problems With The Volume Button... Need Help With It... Any Fixes... Sometimes My Lock Button doesnt Function... It seems to hold itself down... And so does the Volume Down button... Help Out Please...
I have a two week old Note 5 (SM-N9208) and I'm experiencing this very same thing! All three side buttons have quickly lost their click-yness and are no longer tactile. The volume down button in particular often gets stuck in a depressed mode and I need to give it a few pushes to free it up.
Is this normal? Anyone else experiencing this? Very close to returning it to where I got it to have this problem looked at. Thanks!
Note 5 volume button issue
bought last week, experiencing the same issue.:crying:
Got the same problem on my Note 4.
I have the same issue with my note 5. The power button was not working perfectly since the beginning but then it started working fine somehow. Now the volume down button is having the issue.
So pissed at this issue.
Also, i am having issues with wireless charging.
Sent from my SM-N9208 using Tapatalk
I turned my note 5 off and used a qtip and rubbing alcohol to swab all the side buttons and worked them in and out the best I could then gave it some drying time and turned it back on and it has helped all 3 keys.
Yeah sometimes I have the very same problem then other days the keys are fine. Very annoying in my mind.
Same issue here, my down volume and my power button keys are not clicky like before, i tried the Qtip and alcohol and it works a lil bit.
i have same problem.
It sucks 'coz it was fine a few days ago, got it around January-ish.
For those who have the same problem, do you guys happend to have a wrap(e.g. slickwrap, dbrand) + case on your phones?
I'm having same issue too. I'm having problems listening to music on wired or Bluetooth. The volume cuts out tben comes back on. Anyone have this problem?
jhun80 said:
For those who have the same problem, do you guys happend to have a wrap(e.g. slickwrap, dbrand) + case on your phones?
Click to expand...
Click to collapse
I'm having this issue right now with the volume down button, I inmediatly searched on google and here I am, lol. The button works but makes a weird click and doesn't feel like it should. I have a Skinomi TechSkin in the back of the phone since 3 weeks ago and I was using a Verus case without any problem but today I'm using a Spigen Ultra Hybrid Clear Case and now I'm having this issue.
rubbing alcohol and a q tip will temporarily fix your problem.
IT will last for about a week, then the clicky clicky sound will be gone and the button will stick again.
For a permanent solution you need to find watch makers oil and use that instead of alcohol.... the alcohol dries up to quick...
have fun...
Okay guys, I have a quick fix. My volume down key was stuck.
Gunna sound like a troll here but I promise this works. Just looked everywhere for a fix and found nothing (aside from disassembling my frigging Note5).
!TRY THIS AT YOUR OWN RISK!
I'm not sure why this just worked for me.. but place your lips over the key that is sticking, gather a SMALL amount of spit over the key and push the spit forward with pressure. Then click the key 10 or so times and boom. Clicky keys again :-]
It worked for me, I hope it works for you.
Worked for me that spit pressure trick. Lol
MurderousMach said:
Okay guys, I have a quick fix. My volume down key was stuck.
Gunna sound like a troll here but I promise this works. Just looked everywhere for a fix and found nothing (aside from disassembling my frigging Note5).
!TRY THIS AT YOUR OWN RISK!
I'm not sure why this just worked for me.. but place your lips over the key that is sticking, gather a SMALL amount of spit over the key and push the spit forward with pressure. Then click the key 10 or so times and boom. Clicky keys again :-]
It worked for me, I hope it works for you.
Click to expand...
Click to collapse
Had the same.problem. I cant believe this crap worked hahahahah nice thank you!
MurderousMach said:
Okay guys, I have a quick fix. My volume down key was stuck.
Gunna sound like a troll here but I promise this works. Just looked everywhere for a fix and found nothing (aside from disassembling my frigging Note5).
!TRY THIS AT YOUR OWN RISK!
I'm not sure why this just worked for me.. but place your lips over the key that is sticking, gather a SMALL amount of spit over the key and push the spit forward with pressure. Then click the key 10 or so times and boom. Clicky keys again :-]
It worked for me, I hope it works for you.
Click to expand...
Click to collapse
Worked for me!
MurderousMach said:
Okay guys, I have a quick fix. My volume down key was stuck.
Gunna sound like a troll here but I promise this works. Just looked everywhere for a fix and found nothing (aside from disassembling my frigging Note5).
!TRY THIS AT YOUR OWN RISK!
I'm not sure why this just worked for me.. but place your lips over the key that is sticking, gather a SMALL amount of spit over the key and push the spit forward with pressure. Then click the key 10 or so times and boom. Clicky keys again :-]
It worked for me, I hope it works for you.
Click to expand...
Click to collapse
Omg this worked for me also! Thanks!
My issue may have been not the typical issue - but I had this problem after I dropped my phone and the bottom volume rocker hit a piece of metal dead on. The button expanded ever so slightly and it would get stuck depressed. I ended up having to get a pair of tweezers to pull it back out, but every time I pushed it back in it would get stuck. At my wits end, I finally tried this:
Lay the phone down on its face
pull the button out as far as it can get
find a good flathead screwdriver (newer one that is not worn - good edges)
place the flathead screwdriver on the side of the button (the narrow side that runs at a 90% angle from the side of the phone, not the face of the button)
lightly whack the screwdriver with a hammer
What this did was expand the soft metal just enough to allow room for the button to move freely back and forth.
I thought I was screwed, but this little trick got my volume button working again (after I had tried other methods and scratched the area up a bit).
Note: This was a desperation move on my part, not recommended if you think your volume or power rockers/buttons are just dirty and sticky - mine was actual soft metal issue.

Sticking Buttons

So about once or twice a day when I change the volume the buttons will stick if i haven't hit them in a while. I don't know what would be causing this as my phone hasn't gotten wet or been damaged in any way and the case i have covers the buttons so nothing has really gotten on them. They will free up and work fine after i work them back and fourth a few times and then work ok until i don't change the volume for a day or so. Anyone having any similar button issues?
My wife has this issue with her s10 as well. The volume and power button sticks. It's a real pain
franchise said:
My wife has this issue with her s10 as well. The volume and power button sticks. It's a real pain
Click to expand...
Click to collapse
I'm doing a warrenty claim for mine right now it's happened twice today

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