[Q] Stock phone w/root locking up on boot. - Captivate Q&A, Help & Troubleshooting

Hey all,
I woke up today to see that my phone was locked up. I removed the battery and let it reboot, it goes back to the lock screen I have, shows the time/cell status.
And then it immediately locks up.
I'm able to get it into recovery mode and I wiped the cache, but no dice. I don't want to reset the data because I have some important sms messages that I'd like to back up, but I can't access the data folder in recovery mode it seems.
Is there a way to backup the data folder in recovery mode? Or another way to get the phone to not freeze on startup? I'm assuming something just got corrupt.
I am able to connect to it via ADB in recovery mode just fine, but can't pull my data directory or use the su commands (permission denied).
FYI: Phone is stock, except I did root it.
Bounty: $20 to anybody's paypal account if their advice helps me recover data.

Stock firmware but rooted rigjt? Man this might be a tuff one.

When u tried to get the files did you use adb pull command?

smokestack76 said:
When u tried to get the files did you use adb pull command?
Click to expand...
Click to collapse
Code:
C:\Programming\Android\tools>adb pull "/data/data/com.android.providers/telephony/databases/mmssms.db" "C:\Programming\Android\mmssms.db"
remote object '/data/data/com.android.providers/telephony/databases/mmssms.db' does not exist
I do have busybox on the phone, but still, I need to get root somehow. I don't even know how I can push an update.zip to the sdcard.

I was forced to reflash a stock phone over this issue, and lost the messages.
Tried to get back at them with dd of the internal data storage, had some messages I composed and emails, but nothing else.
Damn.

Related

[Q] Help recovering data from Capy with mashed screen

I could use the help of you gurus trying to get some data off my phone since I sat on it yesterday and horribly mangled the screen. The screen wont come on but it sounds like the phone is still working. The screen also doesnt respond to touching it not surprisingly
Really all I want to do is get my texts off of the thing, but with the screen not working, and ADB seeming to be disabled, im not sure how to go about that.
Is there any way for me to:
A) Remotely enable ADB(im guessing no)
B) Remotely enable Wifi(so I can use an app that is already on my phone to control it from my computer)
Any help is appreciated!
BB
If you had a custom kernel on the phone before it broke there is an option in clockwork to restart adb you would just use up down vol buttons and power buttons. I will give you a Button sequence in a minute. Just gotta reboot my phone
[Edit ]
I just rebooted my phone and the dark core kernel does not have the option to restart but I do know some kernels do post what you are tuning and maybe someone else knows. Also there is the TV OUT option just plug into your tv and see if you don't get a picture maybe its on by default. Good luck(;~}
Sent from my phone on vacation
Thanks for the reply! I was unaware you could restart ADB from CWM. I am running Serendipity VII with the most up to date Serendipity kernel I will try to find out if they support it(if anyone reading this can look in CWM and give me the key sequence that would be so awesome)
http://forum.xda-developers.com/showthread.php?t=1107894
I thought about the TV out option but I would still be unable to input anything from the touchscreen so would be a bit limited with what I can do
Thanks for the assist!
BB
Baconbreath said:
Thanks for the reply! I was unaware you could restart ADB from CWM. I am running Serendipity VII with the most up to date Serendipity kernel I will try to find out if they support it(if anyone reading this can look in CWM and give me the key sequence that would be so awesome)
http://forum.xda-developers.com/showthread.php?t=1107894
I thought about the TV out option but I would still be unable to input anything from the touchscreen so would be a bit limited with what I can do
Thanks for the assist!
BB
Click to expand...
Click to collapse
The only thing I can think of, if find out where the texts live, ADB into the phone and pull them to your PC.
I use SMS Backup app, but if you don't already have it, it won't do you any good at this point.
You know, Maybe what you can try is a nandroid backup from ADB. You may be able to save the entire ROM and contents, then pull it from your device to your PC.
Also the key sequence for mount usb in recovery might be useful but you don't get access to system only the sd card.
Sent from my phone on vacation
That would be really helpful key combo too to get some photos off of it..and maybe Tibu backed up apps. Mental note: use google+ cloud storage for photos and video in the future
BB
I gave up on this for a while....but tonight I decided to give it a go again with results! Posting steps here in case someone else runs into this...
I took the phone full apart to see if there was any damage internally besides the mashed screen and I couldnt find any. Put it back together and oddly ADB started working!
After much searching...I was able to find this solution:
http://androidcommunity.com/forums/...s-storage-through-the-recovery-console-19999/
for a step by step, all I did was :
Adb root
Adb reboot recovery
Running:
ADb devices
Showed:
List of devices attached
32326B102E3E00EC recovery
then run:
adb shell
echo /dev/block/mmcblk0 > /sys/devices/platform/usb_mass_storage/lun0/file
and the SD card became mountable and I was able to rescue my stranded data
BB

[Q] Internal SD Card corrupted

My wife seems to have corrupted her internal SD card, absolutely no idea how. She was bone stock, not even rooted. I could not get stock to even boot past the boot animation, so I tried one of the GB 1 Clicks and boogs KJ3 kernel to get CWM, now I can boot to the launcher, but it bootloops from there. I don't want to format the internal SD until I can get her pictures from it if possible, so my question is: is there a way to get the pictures off, if they even still exist? I have tried mounting in CWM and all i get is a lost directory, now I can't even mount USB storage.
Boot into recovery, then use adb to pull from /mnt/sdcard
Don't need to mount with adb.
Just tried this, I get an empty directory. Tried using adb shell and still showing an empty directory. Any other thoughts, or am I going to have to reformat?
Ouch....I think a format is in order.
sorry man
Well I got it to boot with the kk4 1 click and it runs, but the gallery is empty, so I assume I'm hosed. Any thoughts on cause, she says that earlier she got a message in the notification area about removing her sd card (she has no external, just an internal)?
Try this
Set your screen timeout to the max. Reboot y your phone. Keep touching the screen, don't let it go to sleep. Keep doing that as you pull everything from the phone.
About adb
If you don't set a destination folder in your command, it won't pull. If she's on 2.1, you don't use the mnt part. Place a folder directly on your c drive, so that it's address path is c:\your folder name
This makes your adb command
adb pull \sdcard\ c:\your folder name
Do all of this without letting the phone go to sleep. Maybe it will work for you.
Adb pull /sdcard c:\your folder
Forward slash on phone, backslash on pc.
studacris said:
Adb pull /sdcard c:\your folder
Forward slash on phone, backslash on pc.
Click to expand...
Click to collapse
Yeah, your right.
Appreciate both of your input, but now adb won't even recognize that the phone is attached in the stock kk4 1 click, even in recovery. Like I said the gallery is totally empty and my USB storage on the about phone shows that all of the storage is available, so I'm gonna guess it's all gone. I'll try flashing one of the custom kernels for kk4 just to give it one last try, but I'm not holding out much hope here.
How are you trying to connect to your computer with adb? All you have to do is turn usb debugging on and plug in. open a command prompt terminal. Any of that sound familiar?
There should be a "my files" app you can explore the sdcard that way.
Pictures are in DCIM/camera folder.
the stock 1 click did not have a usb debugging option. Got it to work connecting with samurai 1.4.3, but the directories are showing empty or nonexistent.
Studacris,
You must have been posting while I replied. I've used the my files app and it shows dcim as empty. Now, my wife has decided she's gonna give up on the phone since this was her warranty replacement after her first 1 completely bricked after our daughter played with it. Never could get that one to even boot, although, I've found that this one won't boot to download with a jig, have to use the battery pull, vol +/vol -, insert usb cable method.
Thanks again for the attempts, but I think it's a lost cause, so I'm giving up.
Flash it back to stock and get it replaced again.

Softbricked after 5.1.1 sideload - HELP!

Last night I sideloaded the 5.1.1 update to my Droid Turbo. While playing around with it this morning, I accidentally clicked the 'Force RTL' option under accessories. Immediately after, my phone crashed, and on boot would display 'system ui has stopped working' indefinitely. The wallpaper would load, and the alert modal would appear, but clearing it just kicked up another 'system ui has stopped working' modal a few seconds later.
I cleared the cache, and now when I reboot the device, it comes up with the Recovery Andy image with 'no command' below. I don't mind doing a factory reset, but I have a LOT of data I'd lose in the process. All of my pictures are backed up to Dropbox/G+, but I have a lot of other files and backups that I neglected to save externally prior to the update ... because I'm a genius.
When I try to reapply the update, I get a message indicating "/system/app/3c_main.apk" has unexpected contents. I've tried to push from SD and from ADB, both with no luck. At this point I'm happy to just reset the device, but I want my data off first. All ADB commands with the exception of SIDELOAD return 'error: closed', so I can't even backup my files.
Ideas? Help?! ANYTHING?!
spikejnz said:
Last night I sideloaded the 5.1.1 update to my Droid Turbo. While playing around with it this morning, I accidentally clicked the 'Force RTL' option under accessories. Immediately after, my phone crashed, and on boot would display 'system ui has stopped working' indefinitely. The wallpaper would load, and the alert modal would appear, but clearing it just kicked up another 'system ui has stopped working' modal a few seconds later.
I cleared the cache, and now when I reboot the device, it comes up with the Recovery Andy image with 'no command' below. I don't mind doing a factory reset, but I have a LOT of data I'd lose in the process. All of my pictures are backed up to Dropbox/G+, but I have a lot of other files and backups that I neglected to save externally prior to the update ... because I'm a genius.
When I try to reapply the update, I get a message indicating "/system/app/3c_main.apk" has unexpected contents. I've tried to push from SD and from ADB, both with no luck. At this point I'm happy to just reset the device, but I want my data off first. All ADB commands with the exception of SIDELOAD return 'error: closed', so I can't even backup my files.
Ideas? Help?! ANYTHING?!
Click to expand...
Click to collapse
Did you use the zip from Rootjunky?
Sent from my Droid Turbo using Tapatalk
zefir738 said:
Did you use the zip from Rootjunky?
Sent from my Droid Turbo using Tapatalk
Click to expand...
Click to collapse
Yes
spikejnz said:
Yes
Click to expand...
Click to collapse
You might have to wait until the OTA is available for manual download and then flash it via RSD Lite. The way the zip works is it'll only install if you have version 21.44.12.en.us installed. You have 23.11.38 so it won't install now.
Sent from my Droid Turbo using Tapatalk
zefir738 said:
You might have to wait until the OTA is available for manual download and then flash it via RSD Lite. The way the zip works is it'll only install if you have version 21.44.12.en.us installed. You have 23.11.38 so it won't install now.
Sent from my Droid Turbo using Tapatalk
Click to expand...
Click to collapse
Yikes. OTA is supposed to drop today, so hopefully that becomes available soon thereafter. Not sure how long I can survive without my phone.
spikejnz said:
Last night I sideloaded the 5.1.1 update to my Droid Turbo. !
Click to expand...
Click to collapse
I assume you mean the 5.1 update? or did you try to use a 5.1.1 update for some other phone by mistake? if so there may be no easy solution.
I don't accept defeat. Everyone said my data was a lost cause, and that Factory Reset was my only hope. Yeah, well who's copying data off his device right now?
THIS GUY.
I downloaded the firmware, removed the "erase userdata" line from the batch file, and ran it to restore the images and partitions.
I then cleared the cache (again) and rebooted my device.
Back to the 'System UI has stopped' loop
Tried unsuccessfully to send ADB commands to the device
Opened and ADB Shell in Cerberus Dashboard, but kept getting disconnected
Sent an Unlock command in Cerberus Dashboard to my device ... voilla!
UI is still crashing, but Windows is now attempting to install drivers
After trying to manually install drivers for an extended period of time, decided to attempt it on my Mac
BOOM, FS mounts and Android File Transfer is now accessing all the files, even if my display is all jacked!
Next comes the factory reset. I knew there was a reason I installed Cerberus on my non-rooted device.
Fix RTL via ADB
I had this problem on my turbo after reading about a possible fix for snapchat image problems.
After a bit of googling, I came up with this simple fix.
This will only work if ADB Debugging is enabled and your PC is already authorized.
No need for root.
Code:
adb devices
adb shell
settings put global debug.force_rtl 0
reboot
And I suppose if you do NOT already have ADB enabled et al, you're SOL?
AnoraxAudio said:
And I suppose if you do NOT already have ADB enabled et al, you're SOL?
Click to expand...
Click to collapse
If your phone has a secure lock screen, it will not recognize a usb port for file transfer or ADB mode until the password/pin/pattern/etc. has been entered. The Cerberus method described above worked because it was able to meet this requirement. With this in mind, you have the following options depending on your lock screen situation:
1. Insecure lock screen, ADB previously enabled: use the ADB method described above.
2. Insecure lock screen, ADB disabled: Plug in the USB, transfer over your important files, reboot the phone in bootloader mode, select recovery mode, perform a factory reset.
3. Secure lock screen (all cases, assuming you can't unlock it with Cerberus or something similar): Wipe cache through recovery to see if that helps anything. If it doesn't, you can try reflashing the system image via mofo or fastboot to see if that helps anything. If not, bite the bullet and perform a factory reset. You will lose your data.
Now if you have mofo, you might be able to flash a rooted rom that can perform the adb method using a su.d script, but I'm not entirely sure about that.

Low Storage Warning, Now Bootloop

My wife was using her moto x4 to take pictures yesterday and apparently used up almost all her storage space. she got a message saying such and that some apps won't work properly until storage is freed up. She was able to take a couple more pictures but when she tried to text them to someone she couldn't open up hangouts. She rebooted her phone and now its stuck in a bootloop. Won't go past the Android One logo, and restarts after a few seconds. I've been able to get to recovery mode where I thought there used to be a delete cache option, but the only thing I saw was data/factory reset and I wanted that to be the last option since my wife doesn't want to lose her pictures of our kids. They weren't backed up to photos yet because we weren't on wifi. I have used ABD in the past and found a command to delete cache "fastboot erase cache" but that didn't help. I did also tried Mount /system and after doing that the first try it blipped a Motorola logo after the Android One but then went immediately back to bootloop and not getting past Android One.
Is it possible to pull the pictures off her device without being able to boot?
Any ideas to make it boot without doing a factory reset? I assume this is a storage issue but maybe just big coincidence?
I have the Motorola USB utility on my computer, and the device is stock Android 8.1, stock recovery and not rooted or anything.
Thanks,
Richard
boot back into recovery and adb pull the pictures.
so, you boot into recovery..then do adb shell.
then cd /sdcard/DCIM
do ls
you should see another folder or the pictures and videos.
then do exit to come out of adb shell and follow this to pull the folder
https://stackoverflow.com/questions...pull-all-files-of-a-folder-present-in-sd-card
munchy_cool said:
boot back into recovery and adb pull the pictures.
so, you boot into recovery..then do adb shell.
then cd /sdcard/DCIM
do ls
you should see another folder or the pictures and videos.
then do exit to come out of adb shell and follow this to pull the folder
Thanks for the quick reply. I get an error: no devices/emulators found. I don't think my wife has USB debugging enabled. Any other options?
Thanks,
Richard
Click to expand...
Click to collapse
when did you get the error?
Sorry, it occurs at the first step, the adb shell command.
Granted, my experience with using adb is limited but my understanding was that you can't use it unless USB debugging is enabled. Playing around a bit more, my computer doesn't seem to recognize the usb connection unless I chose apply update from ADB but I think that only allows sideloading. The adb shell didn't work and adb devices empty there as well.
Thanks,
Richard
rjschwar said:
My wife was using her moto x4 to take pictures yesterday and apparently used up almost all her storage space. she got a message saying such and that some apps won't work properly until storage is freed up. She was able to take a couple more pictures but when she tried to text them to someone she couldn't open up hangouts. She rebooted her phone and now its stuck in a bootloop. Won't go past the Android One logo, and restarts after a few seconds. I've been able to get to recovery mode where I thought there used to be a delete cache option, but the only thing I saw was data/factory reset and I wanted that to be the last option since my wife doesn't want to lose her pictures of our kids. They weren't backed up to photos yet because we weren't on wifi. I have used ABD in the past and found a command to delete cache "fastboot erase cache" but that didn't help. I did also tried Mount /system and after doing that the first try it blipped a Motorola logo after the Android One but then went immediately back to bootloop and not getting past Android One.
Is it possible to pull the pictures off her device without being able to boot?
Any ideas to make it boot without doing a factory reset? I assume this is a storage issue but maybe just big coincidence?
I have the Motorola USB utility on my computer, and the device is stock Android 8.1, stock recovery and not rooted or anything.
Thanks,
Richard
Click to expand...
Click to collapse
I feel horrible for you. The one pro of iOS is that bootloops are less often but can happen (happened on iPad 6 but reinstalled iOS without data loss). I will always root my phone and install TWRP out of these horror stories. Do you still have the issue?

Sort of a bootloop after Android 11 update

Hello guys,
I hope someone can help me with this problem...
So the thing is - yesterday I finally got OneUI 3 and Android 11 update (yay?). But ofcourse as soon as the phone rebooted and optimised all the apps and came back to main screen it rebooted after a minute or so...everytime. As soon as I enter my pin and unlock the phone it reboots after a short period.
The same problem happened when I de-bloated the phone a while ago via ADB - but I then enabled back all the apps except facebook and some "safe to debloat apps" which were not even system apps and it has since worked for almost a year. But here we go again....
I even "re enabled/installed" all the apps I could list in ADB ( so basically all the apps on the phone) and then went to wipe cache - but still no go.
I am also wondering if there is a posibility to somehow mount storage just to copy some files to my computer (which are important, and my latest backup is around a month old) and then I'll gladly do a a factory reset - no problem.
Any help would be appreciated, thanks!
If you're able to use ADB to enable/install apps, then you should be able to use "adb pull path/to/files" to copy the files to your computer. You could reboot into recovery mode and see if your computer pulls up the storage that way too. Also, if you have TWRP, you can use the file system to copy files to an external SD card. So you have a few options to get your files.
You can also create a back-up of specific apps (and their data) using "adb backup -f MyBackUpName.ab com.corp.AppName".
TacoDeMuerte said:
If you're able to use ADB to enable/install apps, then you should be able to use "adb pull path/to/files" to copy the files to your computer. You could reboot into recovery mode and see if your computer pulls up the storage that way too. Also, if you have TWRP, you can use the file system to copy files to an external SD card. So you have a few options to get your files.
You can also create a back-up of specific apps (and their data) using "adb backup -f MyBackUpName.ab com.corp.AppName".
Click to expand...
Click to collapse
Hello, thanks for the reply and helping out.
But all the commands and stuff is kinda useless because the phone reboots sooner than in 30 seconds after getting to the main screen. When I boot to recovery the storage doesn't get mounted.......
And I would've had TWRP but the phone is still under warranty so that's a shame, because on my backup phone I have it (and so did on all the previous ones) and it would be great. But IIRC if I install TWRP now, the phone needs to be wiped.
FFS samsung, what is this....because I now read a couple threads and posts on social media people having exactly same problem, and some didn't do anything with ADB prior to update. shame...

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