Phone just randomly shut off? - Galaxy S I9000 Q&A, Help & Troubleshooting

Hello guys,
I have this big problem. My SGS just randomly shut off. 2-3 days it is ok, then suddenly just automatically turn off few times per day. Is this hardware problem or some app that I installed? Please help!!!!
P.S. I tried to search about this problem and I didn't find anything, but if there is thread related to this, please link it and delete my thread.
Thank you very much

This is probably a hardware fault. Your best choice would be to call Samsung and see if they will do anything about it.
Sent from my GT-I9000 using XDA App

There's a thread in the SGS General sub-forum about this particular bug (the topic title is "[Q] Why my Galaxy S turns it self off!!!"). In essence, it's a common fault that a factory restore or new SIM can allegedly fix. Failing that contact Samsung as PaulForde recommended.

Valeo said:
There's a thread in the SGS General sub-forum about this particular bug (the topic title is "[Q] Why my Galaxy S turns it self off!!!"). In essence, it's a common fault that a factory restore or new SIM can allegedly fix. Failing that contact Samsung as PaulForde recommended.
Click to expand...
Click to collapse
Thank you. I will follow that thread to see if anyone offer some solution for this issue

I too am having ym phone reboot randomly. It only started recently, I was flashing several different firmwares. I could not find one I liked. I now have
pda: wjm7,
Phone: jm3,
and csc:BMCJH2.
My phone turns off 2 or 3 times a day too. I am pretty sure it is not a hardware issue as I did not have this issue until I flashed to certain firmwares. I could be wrong but I did not experience this with the stock firmware.

Related

[FAQ] O2X Shut off

Why my LG Optimus 2X freezes and/or reboot?
Most of us have the same problem, we are trying to find a solution. In the meanwhile we can solve only removing battery.
Is it related to baseband version?
It does not seem related to baseband version. The problem is present in last baseband versione too:
1035.21_210110405
FRG83G
V10b
Is it related to ROM Version?
Apparently it happens on both stock and custom ROMS
I read that it is due to wall charger problem
Some of us have the same problem recharging both from USB PC and Wall Charger
I read this is due to overheat problem
Some of us still have the problem in standby mode with battery under 25° C.
LG told me to ask for a replacement
Some of us did it and had the same issue on the replaced phone.
I read it is due to hidden menu/car navigation/ecc. ecc.
There are no prooves about it.
Could it be a ROOT problem?
No. Same thing happens on both rooted and original phones.
I got it. It's a SD problem
Some of us has this problem both with or without SD card
So it's a HW problem
We are not sure about it. Most of us (me too) think this is a SW related issue. Some other thinks about a HW one.
Anyway it looks like a Nvidia/Tegra related problem.
It happens on Motorola Atrix too:
http://forum.xda-developers.com/showthread.php?t=969974
http://forum.xda-developers.com/showthread.php?t=1009510
So: what can I do?
Follow this thread and partecipate
Try to install latest version v10b and do a full reset.
Try to uninstall the "Any cut" application.
Try removing your SD.
NOTE: These are temporary solutions while we wait to understand something more.
Nothing else?
Sure, you can add informations here to keep updated the FAQs.
What about contacting LG?
It looks like something is moving and a new update will be released soon:
http://translate.google.com/transla...alligevel-problemer-med-optimus-2x,lid.15324/
Hey, new V10C is available. Does this solve?
Not sure yet. Some of us still have problems, but some others solved with this upgrade.
How can I help?
You can sign this petition on line
http://www.petitiononline.com/LGO2XPrb/petition.html
Last updated: Tue 7th July 2011
Mine has now shut down 3 times while i was in a call, battery pull on each occasion to rectify the problem
Added in the first question that pulling off the battery temporary solves.
1 week ago I do faced 2 time reboot each after receive sms during standby mood.
Dont know what happen.
Later I remember the reboot problem started after I had installed "Any cut" sw and started to activate the hidden menu.
Then I uninstall it and now haven facing any reboot no more.
Already 1 week pass and no reboot at all. I also never restart my O2X yet and seem everything is OK, no lag or etc on the system.
Hope this help.
Was using the original lg rom only for a good day and had one shutdown. Switched to custom rom and didnt have a reboot or shutdown yet in over a week. Appears to be software related.
Sent from my LG-P990 using XDA App
Useful topic, thanks!
My experience in 15 days of use.
with stock rom V10a and external sd:
- 1 time screen locked black in a warm day during standby
with stock rom V10a without external sd:
- many times screen locked black just after a notification (almost always after sms incoming notification)
with official rom V10b without hard reset and without external sd:
- 1 time reboot after pressing power button to exit from standby
- 2 times screen locked black the day after I've changed the useragent setting from the hiddenmenu and installed "AutomateIt" app
with official rom V10b after a hard reset 2 days ago and without external sd:
- no problem till now (2 days of use)
All the time I used both original charger (at home) and a generic usb adapter with an output current of 1mA (at office).
This is the sort of stuff that should be sent to LG to deal with. Not the idiots at call centres but the people who made the phone and get them to work on it.
Problem with these phone guys, they make a phone and then just stick out to the salesman and then when things like this happen to everyone we get no support or real contact.
It's always send it for repair. The phones are like a month old and that is really a valid response?
Time LG were held accountable (as well as other company's)
Ok, added some "Possible solutions"
Good thread, will hopefully cut down on some of the idle speculation that has been going on!
I believe that it is a software bug, namely in Nvidia's cpufreq-dvfsd driver. I saw this process misbehaving when doing a 'top' command via an ADB shell after it froze, and I'm not the only person to have witnessed that. I've posted that info over at MoDaCo.
As kholk is the only person other than Paul I know around here who might be familiar with a Linux kernel, I've asked him to take a look. Not sure what will come of that, if anything.
And just to add fuel to my argument that this is a Tegra/Nvidia issue, and *not* necessarily an LG one, check this out (from Moto Atrix forums):
http://forum.xda-developers.com/showthread.php?t=969974
http://forum.xda-developers.com/showthread.php?t=1009510
Read from the postings that, for charger-specific reboot/lockup problem, it might be better charging from a computer USB port or a charger with lower current output (I think someone is using as low as 350mA).
Fyi, I've never had AnyCut installed and I've had these problems.
Yup, we do not have still found THE cause, but some events.
We are trying to understand if they are related to the issue.
I am reporting infos from the other thread and from this one to help people ti find a partial solution.
Very interesting withoutwings
A problem related to tegra system could explain why LG can't solve anything?
Checking all of the messages I can see that the problem is one ( phone locking/restart) but the symptoms are very different and almost always unrepeatable.
Is also strange that many people have a lot of apparently casual restart/lock and many other people have no problems. If a part of source code is corrupted I think the problem should occurs for all the phone.
follo said:
Very interesting withoutwings
A problem related to tegra system could explain why LG can't solve anything?
Checking all of the messages I can see that the problem is one ( phone locking/restart) but the symptoms are very different and almost always unrepeatable.
Is also strange that many people have a lot of apparently casual restart/lock and many other people have no problems. If a part of source code is corrupted I think the problem should occurs for all the phone.
Click to expand...
Click to collapse
Not necessarily. In embedded/real-time systems, timing is crucial and in some components varies according to manufacture tolerances, heat, etc. Also everybody's phone has different apps and they do things at different times so you can't say that everybody's phone is just "the same" as everyone else's.
And this bug could well be one that only happens for some very specific condition that the original developer didn't forsee when he wrote that code or tested it. But the law of chance means that so many of us are seeing it - some more than others, and some days worse than other days.
So this would explain why people think that doing something like switching launcher or taking out an SD card might be solving or making the problem worse, because every action can and does change the likelihood of this specific condition occurring by changing how the phone behaves overall, workload, sleep time, etc etc. And why all these "solutions" that people are posting are so random and unrelated but each person is convinced that theirs is the one that works!
Basically, we need more evidence from logs to see what is really going on...
LG Denmark has just announced that they have acknowledged the problems and found a fix for it - they are currently sending out an update to correct it as we speak
Should be available OTA soon (how soon depends on each carrier)
http://www.mobilsiden.dk/nyheder/lg-alligevel-problemer-med-optimus-2x,lid.15324/
mikeyd85 said:
Fyi, I've never had AnyCut installed and I've had these problems.
Click to expand...
Click to collapse
Im not an expert, but its work for me. I will keep you all updated if reboot happen again.
Edit: just having my FB hang in 15 second and force to close. This definately due to sw problem.
Sent from my LG-P990 using XDA App
i will believe only when i will see one
spawndk said:
LG Denmark has just announced that they have acknowledged the problems and found a fix for it - they are currently sending out an update to correct it as we speak
Should be available OTA soon (how soon depends on each carrier)
http://www.mobilsiden.dk/nyheder/lg-alligevel-problemer-med-optimus-2x,lid.15324/
Click to expand...
Click to collapse
they said that gingerbread update will be on 18 april to and didnt
They said jun/jul. Check out dk site.
lmerega said:
They said jun/jul. Check out dk site.
Click to expand...
Click to collapse
Well thats the most realistic schedule

[Q] USB connection wrongly detetcted by phone

Hi all,
Sorry if this has been dealt with before, but I haven't found answer.
A strange bug occurred to my I9000: it wrongly detects an USB connection and propose me in the notification bar to mount umount SDcard on PC.
I have flashed a new kernel, rebooted. After that, it seems OK but again, this morning, having done absolutely nothing, the notification is present, as if the phone was connected to PC.
I must say that everything else seems to work properly. It's just annoying to have this notification permanently.
I've tried to clean the contacts using an appropriate aerosol but that did nothing.
Model informations : GT-I9000 2.2.1 I9000XXJQ1 2.6.32.9 root DELL105 1 rooted FROYO.XWJS8
Any idea?
Well actually, everything seems to work except that I can't get the phone recognized by PC anymore neither in mass storage nor in debug mode. :-(
Factory reset phone as first step .
jje
Sorry but we need something less rude if we want iphone users to switch to android ;-)
Such a little bug cannot be solved by just saying: hey revert to factory settings and erase all your datas. That may solve the symptoms but not the reason.
I've digged a little through the internet and there are several reports like mine. It's worthwile to understand why.
Sent from my GT-I9000 using Tapatalk
factory reset is what it is,
it reverts phone back to factory standard. there was no issue when you first got the phone so obviously its something YOU have done.
so yes, a factory reset is whats needed, nothing rude about that.
Sorry but we need something less rude if we want iphone users to switch to android ;-)
We dont want i phone users to switch to Android they are mainly too thick don't read instructions and dont understand FAQS .
You have a problem probably caused by you or the rom you flashed or possibly settings .
Fix is to go back to stock Froyo or Eclair wiping phone but first step is Factory reset as its easier .
Or hang around and someone may have the solution or take it to a Samsung service centre .
jje
Thank you for the answer.
I'm already on an official froyo (samsung one) and didn't apply any lagfix since my last factory reset ;-)
I'm not an iphone user, I want to understand where is the trouble and help to fix it (even if I'm a noob on android, I know pretty well how linux works).
As I said before, other people seem to have encounter this problem but the solution given just erase all hints behind the possible bug (that may be hardware linked)
From my experiments it seems that the problem occur only after a first data connexion. The deconnexion is correctly detected (notifications disappear) then, randomly, a wrongly detected usb data connexion reappears.
What are the processes between detection and notification ? That's what I'm tracking.
Sent from my GT-I9000 using Tapatalk
Hi Florent,
I am also experiencing the same issue. Did you resolve yours? Please let me know.
As instructed I made a factory reset and it was fine for 1 day. 2nd Day morning when I connected the charger it is showing MTP application as if it was connected to PC.
Can Somebody help please!
rockyc4u said:
Hi Florent,
I am also experiencing the same issue. Did you resolve yours? Please let me know.
As instructed I made a factory reset and it was fine for 1 day. 2nd Day morning when I connected the charger it is showing MTP application as if it was connected to PC.
Can Somebody help please!
Click to expand...
Click to collapse
Well in a sense I resolved my problem: the phone doesn't show an USB connection wrongly any more. Problem is: I did nothing! I can't explain it. I now suspect a hardware problem, but as several people on the net report the same thing, it's surprising. That would mean that some SGS have this problem and the vast majority are ok.
FlorentBL said:
Well in a sense I resolved my problem: the phone doesn't show an USB connection wrongly any more. Problem is: I did nothing! I can't explain it. I now suspect a hardware problem, but as several people on the net report the same thing, it's surprising. That would mean that some SGS have this problem and the vast majority are ok.
Click to expand...
Click to collapse
But my issue surfaced after 7 months of my purchase. And right now I am away from my Home country to get it serviced in the Samsung Service Center.
rockyc4u said:
But my issue surfaced after 7 months of my purchase. And right now I am away from my Home country to get it serviced in the Samsung Service Center.
Click to expand...
Click to collapse
I shouldn't have said anything... this bug arrived again today

[Q] Random Shut downs

Hi All
New to the forum.
I did search this topic but didn't find anything finite.
I have had my Note for 3 weeks now.
In that time there has been 2 occasions in which my phone seems to have shut down while asleep.
There was a brief mention in another topic about it being the TWlauncher or an SD card problem.
I'm just really looking for any advice as to whether there is any settings i could change to stop this happening.
Thanks
Edit:
I am on Stock Rom 2.3.6
Do you have installed any anti virus apps?
What apps do you have installed?
Does it shut down when it's in your pocket or just leaving it alone on the table?
Edit:
Maybe you can upload a logcat output?
I have the same problem. But I do not remember what the phone was doing at the time. But I will be back if this happens again .
I had that kind of problem with an HTC Desire some time ago and HTC changed the motherboard , problem was solved.
I had this problem with my Galaxy Note but I was never able to locate the cause because it also happens on a stock firmware, There were a couple of similar posts before but they were never solved, same deal at a local forum a few people had the issue custom ROM or stock. When I started to use RevoNote HD with V3 I think these 'Sleep of deaths' stopped AFAIK.
Army92 said:
Do you have installed any anti virus apps?
What apps do you have installed?
Does it shut down when it's in your pocket or just leaving it alone on the table?
Edit:
Maybe you can upload a logcat output?
Click to expand...
Click to collapse
- I do have antivirus installed (AVG)
- I have many apps installed (the list would be too big to put here)
- It shut down whilst on the table
- Sorry but i am not aware how to view a logcat output
Well, I read in a german forum that anti virus programs can cause those shutdowns/reboots. I personally don't believe this but you can try to uninstall it.
You can find logcat here:
https://market.android.com/details?id=com.nolanlawson.logcat&feature=search_result&hl=en
Just install it and let it run. Wait for the problem to occur and then reopen this app, save the log and put it up here.
It also can be "just" a black screen.
So that the phone is awake but the screen is black, so it seems like it's down.
It can help to push the power button again.
(For example this problem sometimes occurs at CM9.)
Thanks for the help.
I have download CatLog. Fingers crossed that i wont have to use it
I had read about the black screen problem and that it could be linked to a lock screen issue so I have downloaded WidgetLocker as an alternative to see if that makes any difference (I don't hold too much hope for this as it is only ever running on top of the touchwiz lockscreen but i may aswell try)
i just got my note a few weeks ago and have been suffering this problem as well. it has happened twice now where the note has switched itself off, and my morning alarm has not gone off! which is quite tragic as i rely on it to get to work.
i wonder if this is a software or a hardware problem...
any other owners facing the same problem?
I've had my Note around three weeks and in the first week I had this happen to me twice. I cannot say what caused it (I'm on Stock Rom), as I went a bit app happy and downloaded all sorts of apps when I first got it. After the first week I cleaned up a lot of the apps (Which included AVG, GoLauncher) and I've only had it happen one time since.
I was using the app "My Country" or "Airport City" and I think it was being slow, so spammed it with commands - causing it to reboot. Which is probably unrelated to the previous problems, I have however looked into CatLog - so if it happens again, I will post some details up here :]

[Q] My G-Note is rebooting frequently !!

Hi all !!
From a few days ago, my phone is rebooting frequently by itself.
First, i thought that it was fault of new ROM i flashed, and then i've returned back to the ROM i used before, but the phone keeps rebooting randomly and frequently, i tried then some other ROMs, same thing.
After a few tries, i thought it was fault of my battery, i bought new one, result was good for first day, but after this first day of normal use without reboots, the phone reboots randomly again and frequently, so i'm now afraid, and don't know what i can do.
So, is there anything I can try to help me solve this problem ?!
Thanks in advance.
in most cases its the battery.. but you have tried a new one too.. i have seen a few similar cases and the issue is with the motherboard. have a check at Samsung Service
nokiamodeln91 said:
in most cases its the battery.. but you have tried a new one too.. i have seen a few similar cases and the issue is with the motherboard. have a check at Samsung Service
Click to expand...
Click to collapse
That's what I was afraid about. Now, I have to buy a new phone, I hope my G-Note can be fixed until the S4 comes (my next smartphone for sure).
Thanks for your reply.
did you restore aps and data? dont lol.
baz77 said:
did you restore aps and data? dont lol.
Click to expand...
Click to collapse
It reboots even if i don't restore nothing. I managed to get it works without rebooting, I'm just hoping it can keep itself working until I buy another smartphone.
same problem here,
keeps rebooting randomly,
sometimes I pick it up from desk, it reboots,
sometimes after sending a sms it reboots,
sometimes it reboots even when it's on my pocket,
so weird
Do you have an application such as JuiceDefender ? I was having regular reboot with this application.
nokiamodeln91 said:
in most cases its the battery.. but you have tried a new one too.. i have seen a few similar cases and the issue is with the motherboard. have a check at Samsung Service
Click to expand...
Click to collapse
Yeah better check at Samsung
Samsung - GT N7000
Does your system gets overheated, have you checked the temperature.....yes chances are that your motherboard is faulty.
also did you try some custom roms.... may be this forum can help you:
http://forum.xda-developers.com/showthread.php?p=39163079#post39163079
If everything failed then hardware is sure at fault.
If you dont have warrantee, go safe kernel, wipe, format and such. So no stuff is left over. Because going from one rom to another dirty can cause this

[Q] HTC One Screen Problem

Hey guys,
I bought an HTC One about 15 days ago. Within 2-3 days of using it, I started getting problems with the display screen. I suppose this problem was seen by few people who owned the HTC One X but I couldnt find any useful solutions in those formums hence im posting here.
This is what happens:
1. Whenever I receive a call, the screen goes black and doesnot turn on until I hang up the call. This effectively makes the device useless as a phone, as I can't see who is calling and also during call I cannot access the screen.
2. Sometimes, there is a delay with the power button. When I press the power button, the touchscreen becomes responsive but the display doesn't turn on.
The problem is, if I factory reset the device, it starts working perfectly again!! Again after about 2 days it starts the same problems.
So I thought it was a software issue and so, I got s-off and installed the GPE Rom on the device. 7 days passed, no problems. On the 8th day, the same problem occured again. And as earlier, factory resetting solved the problem.
Is this a software issue, hardware issue or something else I dont know about?
I have taken a video of the device malfunctioning, but I don't know if I can post it as an attachment.
Thanks in advance!
anibjoshi said:
Hey guys,
I bought an HTC One about 15 days ago. Within 2-3 days of using it, I started getting problems with the display screen. I suppose this problem was seen by few people who owned the HTC One X but I couldnt find any useful solutions in those formums hence im posting here.
This is what happens:
1. Whenever I receive a call, the screen goes black and doesnot turn on until I hang up the call. This effectively makes the device useless as a phone, as I can't see who is calling and also during call I cannot access the screen.
2. Sometimes, there is a delay with the power button. When I press the power button, the touchscreen becomes responsive but the display doesn't turn on.
The problem is, if I factory reset the device, it starts working perfectly again!! Again after about 2 days it starts the same problems.
So I thought it was a software issue and so, I got s-off and installed the GPE Rom on the device. 7 days passed, no problems. On the 8th day, the same problem occured again. And as earlier, factory resetting solved the problem.
Is this a software issue, hardware issue or something else I dont know about?
I have taken a video of the device malfunctioning, but I don't know if I can post it as an attachment.
Thanks in advance!
Click to expand...
Click to collapse
upload it on youtube and post the link.
And something else. Make a factory reset again and then don't install any apps. Does the error also occure?
Im new to XDA forums and hence the site does not allow me to post URLS. However I have uploaded the video to youtube.
If you put 'HTC One screen problem Aniruddha Joshi ' in the youtube search box, you will find my video.
Im sorry I couldnt think of any other way
I did not install anything out of the ordinary. Just updated the existing google apps and installed facebook, twitter and whatsapp! No crazy apks or unknown apps.
Also, once I factory reset the phone, it starts working perfectly and there is no way to know the time after which it starts giving problems again. Once it was 3 hours, once it was a week.
So I don't have any way to check if some app is causing the problems.
LibertyMarine said:
upload it on youtube and post the link.
And something else. Make a factory reset again and then don't install any apps. Does the error also occure?
Click to expand...
Click to collapse
Im new to XDA forums and hence the site does not allow me to post URLS. However I have uploaded the video to youtube.
If you put 'HTC One screen problem Aniruddha Joshi ' in the youtube search box, you will find my video.
Im sorry I couldnt think of any other way
I did not install anything out of the ordinary. Just updated the existing google apps and installed facebook, twitter and whatsapp! No crazy apks or unknown apps.
Also, once I factory reset the phone, it starts working perfectly and there is no way to know the time after which it starts giving problems again. Once it was 3 hours, once it was a week.
So I don't have any way to check if some app is causing the problems.
anibjoshi said:
Im new to XDA forums and hence the site does not allow me to post URLS. However I have uploaded the video to youtube.
If you put 'HTC One screen problem Aniruddha Joshi ' in the youtube search box, you will find my video.
Im sorry I couldnt think of any other way
I did not install anything out of the ordinary. Just updated the existing google apps and installed facebook, twitter and whatsapp! No crazy apks or unknown apps.
Also, once I factory reset the phone, it starts working perfectly and there is no way to know the time after which it starts giving problems again. Once it was 3 hours, once it was a week.
So I don't have any way to check if some app is causing the problems.
Click to expand...
Click to collapse
after seeing your video, I am even more confused. I really don't know what could cause this problem. But the fact, that I didn't have this issue and almost no other person too, makes me think about a hardware defect. But the randomness and that it only occures after several days don't support this theory. So the only thing we can do about his is basic troubleshooting.
- 1) Try to flash Cyanogenmod and try this mod for several days
- 2) Try another Rom, for example: Omni Rom
- 3) Try to use a different Kernel for GPE stock.
- 4) Use a RUU that matches for you
Sorry, I don't have any other ideas left! But after this troubleshooting we may get new information or gain some knowledge that allows us to determine the cause of this error more exactly!
anibjoshi said:
Hey guys,
I bought an HTC One about 15 days ago. Within 2-3 days of using it, I started getting problems with the display screen. I suppose this problem was seen by few people who owned the HTC One X but I couldnt find any useful solutions in those formums hence im posting here.
This is what happens:
1. Whenever I receive a call, the screen goes black and doesnot turn on until I hang up the call. This effectively makes the device useless as a phone, as I can't see who is calling and also during call I cannot access the screen.
2. Sometimes, there is a delay with the power button. When I press the power button, the touchscreen becomes responsive but the display doesn't turn on.
The problem is, if I factory reset the device, it starts working perfectly again!! Again after about 2 days it starts the same problems.
So I thought it was a software issue and so, I got s-off and installed the GPE Rom on the device. 7 days passed, no problems. On the 8th day, the same problem occured again. And as earlier, factory resetting solved the problem.
Is this a software issue, hardware issue or something else I dont know about?
I have taken a video of the device malfunctioning, but I don't know if I can post it as an attachment.
Thanks in advance!
Click to expand...
Click to collapse
Try flashing a Sense ROM, like ARHD or MaximusHD?
Enviado de meu HTC One usando Tapatalk
LibertyMarine said:
after seeing your video, I am even more confused. I really don't know what could cause this problem. But the fact, that I didn't have this issue and almost no other person too, makes me think about a hardware defect. But the randomness and that it only occures after several days don't support this theory. So the only thing we can do about his is basic troubleshooting.
- 1) Try to flash Cyanogenmod and try this mod for several days
- 2) Try another Rom, for example: Omni Rom
- 3) Try to use a different Kernel for GPE stock.
- 4) Use a RUU that matches for you
Sorry, I don't have any other ideas left! But after this troubleshooting we may get new information or gain some knowledge that allows us to determine the cause of this error more exactly!
Click to expand...
Click to collapse
The original device shipped with sense Rom. I flashed GPE to check if it was a software fault. But no luck. It gave the same problem although significantly later(about a week after I flashed it).
One more thing, I hope this gives some more information..
One time, I had rooted the device and installed a custom recovery. The phone was then working perfectly for about 4-5 days. and then later when I went ahead and unrooted the device, it immediately started giving problems. So I rooted it again hoping that the problem will go away, but no luck...the problem persisted. So, I had no option than to factory reset again, at which point it started working perfectly again.
This is all so bizarre, I have never seen something like this happen
This is just a theory, but is it possible that there is a problem with the hardware which gets triggered only on certain conditions, like some interrupt, or flag or something like that?
So until those conditions are not met, the device runs perfectly, and when they are, it starts giving issues.
Thats all i can think of as the reason.
well its clearly something youre installing if it is occuring after a few days, a root app which controls your sensor or brightness probably, do you have apps of that nature?
IINexusII said:
well its clearly something youre installing if it is occuring after a few days, a root app which controls your sensor or brightness probably, do you have apps of that nature?
Click to expand...
Click to collapse
No I rooted the device but did not install any root apps...i unrooted the device to install the GPE Rom(not necessary i know, but it seemed like a proper way) and found that it started giving problems immediately. Can non-root regular apps also cause such problems? I had installed only a limited number of apps anyway, updated the pre installed apps, facebook, twitter, whatsapp, some games..thats it..nothing wierd..
Might be a Screen-Off max. frequency issue. Like the phone gets only 500Mhz in sleep mode at maximum. Which is to low for an incoming call. Could you install a app like Android Tuner or Trickster Mod to check your Screen-Off Max frequency. If it`s that low, set it to ~1000Mhz.
anibjoshi said:
The original device shipped with sense Rom. I flashed GPE to check if it was a software fault. But no luck. It gave the same problem although significantly later(about a week after I flashed it).
One more thing, I hope this gives some more information..
One time, I had rooted the device and installed a custom recovery. The phone was then working perfectly for about 4-5 days. and then later when I went ahead and unrooted the device, it immediately started giving problems. So I rooted it again hoping that the problem will go away, but no luck...the problem persisted. So, I had no option than to factory reset again, at which point it started working perfectly again.
This is all so bizarre, I have never seen something like this happen
This is just a theory, but is it possible that there is a problem with the hardware which gets triggered only on certain conditions, like some interrupt, or flag or something like that?
So until those conditions are not met, the device runs perfectly, and when they are, it starts giving issues.
Thats all i can think of as the reason.
Click to expand...
Click to collapse
That is very stange indeed. As I don't know any other causes for this error than:
Underclocked CPU or/and GPU on screen off
Root application that controls the brightness
Hardware issue(But what would cause this???)
I can only advice you:
Since you are S OFF, take a RUU, and follow this guide and ****ing set back your device back to stock! Don't root it! Don't use custom kernels. Don't install any strange apps that may control your display brightness. SERIOUSLY! Don't install an app that controls brighness even if it works on a friends phone! Just don't!
And if you still get this issue: It is a hardware issue! If you followed step by step the instruction and if you did everything I told you to do, it HAS to be a hardware issue! The fact that the error didn't appear on GPE that fast is caused by the lower performance requierement by GPE! So I seriously have doubt that this issue is caused by a hardware defect. But it isn't impossible for sure. I just have the impression that you changed some system files and you didn't know what you were doing. This is NOT against you, but it seems to be a reasonable possibility because a factory doens't reset the /system partiton.
P.S.
I'd be very kind if you hit the thanks button since we, the community, are really trying to help you.
LibertyMarine said:
That is very stange indeed. As I don't know any other causes for this error than:
Underclocked CPU or/and GPU on screen off
Root application that controls the brightness
Hardware issue(But what would cause this???)
I can only advice you:
Since you are S OFF, take a RUU, and follow this guide and ****ing set back your device back to stock! Don't root it! Don't use custom kernels. Don't install any strange apps that may control your display brightness. SERIOUSLY! Don't install an app that controls brighness even if it works on a friends phone! Just don't!
And if you still get this issue: It is a hardware issue! If you followed step by step the instruction and if you did everything I told you to do, it HAS to be a hardware issue! The fact that the error didn't appear on GPE that fast is caused by the lower performance requierement by GPE! So I seriously have doubt that this issue is caused by a hardware defect. But it isn't impossible for sure. I just have the impression that you changed some system files and you didn't know what you were doing. This is NOT against you, but it seems to be a reasonable possibility because a factory doens't reset the /system partiton.
P.S.
I'd be very kind if you hit the thanks button since we, the community, are really trying to help you.
Click to expand...
Click to collapse
Agreed, trying following the guide and if it doesn't work make it s-on and send it to HTC for them to give a look.
Sent from my HTC One
LibertyMarine said:
That is very stange indeed. As I don't know any other causes for this error than:
Underclocked CPU or/and GPU on screen off
Root application that controls the brightness
Hardware issue(But what would cause this???)
I can only advice you:
Since you are S OFF, take a RUU, and follow this guide and ****ing set back your device back to stock! Don't root it! Don't use custom kernels. Don't install any strange apps that may control your display brightness. SERIOUSLY! Don't install an app that controls brighness even if it works on a friends phone! Just don't!
And if you still get this issue: It is a hardware issue! If you followed step by step the instruction and if you did everything I told you to do, it HAS to be a hardware issue! The fact that the error didn't appear on GPE that fast is caused by the lower performance requierement by GPE! So I seriously have doubt that this issue is caused by a hardware defect. But it isn't impossible for sure. I just have the impression that you changed some system files and you didn't know what you were doing. This is NOT against you, but it seems to be a reasonable possibility because a factory doens't reset the /system partiton.
P.S.
I'd be very kind if you hit the thanks button since we, the community, are really trying to help you.
Click to expand...
Click to collapse
I will definitely follow your guide and try to troubleshoot the problem. I hope its not some hardware defect and I dont have to send the device to HTC. I've heard those guys are poor at customer service
Thanks a lot, you've been a great help!
Btw, I was trying to find that Thanks button since the first day, I just couldn't figure out where it was. I just did.
Thanks again
Yup try installing kernel and custom rom.
Remove the case and try ( i know this is stupid thing but can give it a try)
Jvov said:
Agreed, trying following the guide and if it doesn't work make it s-on and send it to HTC for them to give a look.
Sent from my HTC One
Click to expand...
Click to collapse
Thanks for your help buddy! I really appreciate it!
anibjoshi said:
I will definitely follow your guide and try to troubleshoot the problem. I hope its not some hardware defect and I dont have to send the device to HTC. I've heard those guys are poor at customer service
Thanks a lot, you've been a great help!
Btw, I was trying to find that Thanks button since the first day, I just couldn't figure out where it was. I just did.
Thanks again
Click to expand...
Click to collapse
Thanks ! That's awesome and gives so much motivation! If you find out that you have a hardware defect and that you have to send it to HTC, I'll give you some information how to deal with those guys that you get your warranty.

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