Why my LG Optimus 2X freezes and/or reboot?
Most of us have the same problem, we are trying to find a solution. In the meanwhile we can solve only removing battery.
Is it related to baseband version?
It does not seem related to baseband version. The problem is present in last baseband versione too:
1035.21_210110405
FRG83G
V10b
Is it related to ROM Version?
Apparently it happens on both stock and custom ROMS
I read that it is due to wall charger problem
Some of us have the same problem recharging both from USB PC and Wall Charger
I read this is due to overheat problem
Some of us still have the problem in standby mode with battery under 25° C.
LG told me to ask for a replacement
Some of us did it and had the same issue on the replaced phone.
I read it is due to hidden menu/car navigation/ecc. ecc.
There are no prooves about it.
Could it be a ROOT problem?
No. Same thing happens on both rooted and original phones.
I got it. It's a SD problem
Some of us has this problem both with or without SD card
So it's a HW problem
We are not sure about it. Most of us (me too) think this is a SW related issue. Some other thinks about a HW one.
Anyway it looks like a Nvidia/Tegra related problem.
It happens on Motorola Atrix too:
http://forum.xda-developers.com/showthread.php?t=969974
http://forum.xda-developers.com/showthread.php?t=1009510
So: what can I do?
Follow this thread and partecipate
Try to install latest version v10b and do a full reset.
Try to uninstall the "Any cut" application.
Try removing your SD.
NOTE: These are temporary solutions while we wait to understand something more.
Nothing else?
Sure, you can add informations here to keep updated the FAQs.
What about contacting LG?
It looks like something is moving and a new update will be released soon:
http://translate.google.com/transla...alligevel-problemer-med-optimus-2x,lid.15324/
Hey, new V10C is available. Does this solve?
Not sure yet. Some of us still have problems, but some others solved with this upgrade.
How can I help?
You can sign this petition on line
http://www.petitiononline.com/LGO2XPrb/petition.html
Last updated: Tue 7th July 2011
Mine has now shut down 3 times while i was in a call, battery pull on each occasion to rectify the problem
Added in the first question that pulling off the battery temporary solves.
1 week ago I do faced 2 time reboot each after receive sms during standby mood.
Dont know what happen.
Later I remember the reboot problem started after I had installed "Any cut" sw and started to activate the hidden menu.
Then I uninstall it and now haven facing any reboot no more.
Already 1 week pass and no reboot at all. I also never restart my O2X yet and seem everything is OK, no lag or etc on the system.
Hope this help.
Was using the original lg rom only for a good day and had one shutdown. Switched to custom rom and didnt have a reboot or shutdown yet in over a week. Appears to be software related.
Sent from my LG-P990 using XDA App
Useful topic, thanks!
My experience in 15 days of use.
with stock rom V10a and external sd:
- 1 time screen locked black in a warm day during standby
with stock rom V10a without external sd:
- many times screen locked black just after a notification (almost always after sms incoming notification)
with official rom V10b without hard reset and without external sd:
- 1 time reboot after pressing power button to exit from standby
- 2 times screen locked black the day after I've changed the useragent setting from the hiddenmenu and installed "AutomateIt" app
with official rom V10b after a hard reset 2 days ago and without external sd:
- no problem till now (2 days of use)
All the time I used both original charger (at home) and a generic usb adapter with an output current of 1mA (at office).
This is the sort of stuff that should be sent to LG to deal with. Not the idiots at call centres but the people who made the phone and get them to work on it.
Problem with these phone guys, they make a phone and then just stick out to the salesman and then when things like this happen to everyone we get no support or real contact.
It's always send it for repair. The phones are like a month old and that is really a valid response?
Time LG were held accountable (as well as other company's)
Ok, added some "Possible solutions"
Good thread, will hopefully cut down on some of the idle speculation that has been going on!
I believe that it is a software bug, namely in Nvidia's cpufreq-dvfsd driver. I saw this process misbehaving when doing a 'top' command via an ADB shell after it froze, and I'm not the only person to have witnessed that. I've posted that info over at MoDaCo.
As kholk is the only person other than Paul I know around here who might be familiar with a Linux kernel, I've asked him to take a look. Not sure what will come of that, if anything.
And just to add fuel to my argument that this is a Tegra/Nvidia issue, and *not* necessarily an LG one, check this out (from Moto Atrix forums):
http://forum.xda-developers.com/showthread.php?t=969974
http://forum.xda-developers.com/showthread.php?t=1009510
Read from the postings that, for charger-specific reboot/lockup problem, it might be better charging from a computer USB port or a charger with lower current output (I think someone is using as low as 350mA).
Fyi, I've never had AnyCut installed and I've had these problems.
Yup, we do not have still found THE cause, but some events.
We are trying to understand if they are related to the issue.
I am reporting infos from the other thread and from this one to help people ti find a partial solution.
Very interesting withoutwings
A problem related to tegra system could explain why LG can't solve anything?
Checking all of the messages I can see that the problem is one ( phone locking/restart) but the symptoms are very different and almost always unrepeatable.
Is also strange that many people have a lot of apparently casual restart/lock and many other people have no problems. If a part of source code is corrupted I think the problem should occurs for all the phone.
follo said:
Very interesting withoutwings
A problem related to tegra system could explain why LG can't solve anything?
Checking all of the messages I can see that the problem is one ( phone locking/restart) but the symptoms are very different and almost always unrepeatable.
Is also strange that many people have a lot of apparently casual restart/lock and many other people have no problems. If a part of source code is corrupted I think the problem should occurs for all the phone.
Click to expand...
Click to collapse
Not necessarily. In embedded/real-time systems, timing is crucial and in some components varies according to manufacture tolerances, heat, etc. Also everybody's phone has different apps and they do things at different times so you can't say that everybody's phone is just "the same" as everyone else's.
And this bug could well be one that only happens for some very specific condition that the original developer didn't forsee when he wrote that code or tested it. But the law of chance means that so many of us are seeing it - some more than others, and some days worse than other days.
So this would explain why people think that doing something like switching launcher or taking out an SD card might be solving or making the problem worse, because every action can and does change the likelihood of this specific condition occurring by changing how the phone behaves overall, workload, sleep time, etc etc. And why all these "solutions" that people are posting are so random and unrelated but each person is convinced that theirs is the one that works!
Basically, we need more evidence from logs to see what is really going on...
LG Denmark has just announced that they have acknowledged the problems and found a fix for it - they are currently sending out an update to correct it as we speak
Should be available OTA soon (how soon depends on each carrier)
http://www.mobilsiden.dk/nyheder/lg-alligevel-problemer-med-optimus-2x,lid.15324/
mikeyd85 said:
Fyi, I've never had AnyCut installed and I've had these problems.
Click to expand...
Click to collapse
Im not an expert, but its work for me. I will keep you all updated if reboot happen again.
Edit: just having my FB hang in 15 second and force to close. This definately due to sw problem.
Sent from my LG-P990 using XDA App
i will believe only when i will see one
spawndk said:
LG Denmark has just announced that they have acknowledged the problems and found a fix for it - they are currently sending out an update to correct it as we speak
Should be available OTA soon (how soon depends on each carrier)
http://www.mobilsiden.dk/nyheder/lg-alligevel-problemer-med-optimus-2x,lid.15324/
Click to expand...
Click to collapse
they said that gingerbread update will be on 18 april to and didnt
They said jun/jul. Check out dk site.
lmerega said:
They said jun/jul. Check out dk site.
Click to expand...
Click to collapse
Well thats the most realistic schedule
Related
Hi guys!
I'm sure I can find some answers digging around here but the problem is I don't know where to start
It's my frist android and my first visit to xda developers. I've had Iphone4 till now and I don't have a clue what to do with this one.
I wanted a fast smarthphone but I got a slug I'm kinda dissapointed.
First problem was when I connected it to the charger for the first time. It froze at 63% percent and was left like that probably whole night. When I connected it to PC it charged normally within an hour. When I touch anything it's surprisingly slow and when I play music I can hear myself typing and touching the screen everytime when I lay my finger on it. I usually turn it off and it's ok for a few days but then it starts freezing again. Sometimes it also skipping parts of the ringtone when ringing like a cd with a scratch
here is some data about it so maybe you can help with giving a suggestion what should I do.
Android
2.2.2
Baseband
1035.21_20110405
Kernel
2.6.32.9-dirty
build
FRG83G
Lge
LGP990-v10c
And pls remember to explain everything like talking to a complete idiot cause at the moment I feel that way.
I've seen the links for all kind of updates but it's all just a bunch of letters and numbers that I don't understand so be gentle with me
Well.. first of all, try search about "rooting" Optimus 2X and installing ROM Manager..
Sent from my LG-P990 using XDA App
ghadap said:
Well.. first of all, try search about "rooting" Optimus 2X and installing ROM Manager..
Sent from my LG-P990 using XDA App
Click to expand...
Click to collapse
...then install cwm and the latest cyanogenmod 7 nightly and you'll be fine then
Update to newest V10D firmware with either LG Mobile Update tool or LG PC Suite IV.
ghadap said:
Well.. first of all, try search about "rooting" Optimus 2X and installing ROM Manager..
Click to expand...
Click to collapse
Well, GHadap is trying to tell you to "unlock your phone", give it root access (How to do that?) so you can install another version of the Android OS (a ROM) that is faster and more reliable. Not sure where you are located, but some countries didn't get the last "Over-The-Air" Original LG Update v10D that ULJ is talking about.
Personally, I have had charging problems with the wall charger too. (Black screen of death) With USB charging on a PC, no problems. But I only had these problems using a community ROM called Cyanogenmod (still in developement). All worked fine with the original ROM, well, I actually didn't use it for a long time so I can't really tell...
Before flashing a new ROM, you should consider three things:
The official update to Android Gingerbread has been announced to release on October. (Source Thread)
You need an external SD Card to stock complete phone backups (System + Programs + Settings) and flashing erases the internal "SD-Card" storage (you would have to copy all of this on your computer before flashing)
There is no support available for a custom community ROM except the community. And most of the custom ROMs don't have final versions YET.
If you want to flash a new ROM now to use your phone like it should work, I would consider installing the ModacoROM. It resembles the stock LG ROM the most if you flash the standard version of Modaco ROM.
At last, if you just have bought the phone (two weeks or less than a month), I would go for a refund and buy the Samsung Galaxy S2 or better, wait for the next Google Nexus phone.
paranoid.android.jk said:
Hi guys!
I'm sure I can find some answers digging around here but the problem is I don't know where to start
It's my frist android and my first visit to xda developers. I've had Iphone4 till now and I don't have a clue what to do with this one.
I wanted a fast smarthphone but I got a slug I'm kinda dissapointed.
First problem was when I connected it to the charger for the first time. It froze at 63% percent and was left like that probably whole night. When I connected it to PC it charged normally within an hour. When I touch anything it's surprisingly slow and when I play music I can hear myself typing and touching the screen everytime when I lay my finger on it. I usually turn it off and it's ok for a few days but then it starts freezing again. Sometimes it also skipping parts of the ringtone when ringing like a cd with a scratch
here is some data about it so maybe you can help with giving a suggestion what should I do.
Android
2.2.2
Baseband
1035.21_20110405
Kernel
2.6.32.9-dirty
build
FRG83G
Lge
LGP990-v10c
And pls remember to explain everything like talking to a complete idiot cause at the moment I feel that way.
I've seen the links for all kind of updates but it's all just a bunch of letters and numbers that I don't understand so be gentle with me
Click to expand...
Click to collapse
please upgrade your firmware here is the link
Code:
http://forum.xda-developers.com/showthread.php?t=1035041
and download the date 25 july latest firmware for europe open
WTF i dont understand where you all gets these problems from, i have the phone on stock and its fast as hell with no reboots or freezes.
The S2 isnt very good anyway it sufferes from major overheating problerms the O2X does not.
Im on stock v10d and have no problems and dont want to upgrade to buggy nightly crap.
I use a travel usb plug charger so maybe its the lg charger that comes with it that is the problem, id speculate that the charger has a fault and the phone shuts down to prevent damage.
eraldo said:
WTF i dont understand where you all gets these problems from, i have the phone on stock and its fast as hell with no reboots or freezes.
The S2 isnt very good anyway it sufferes from major overheating problerms the O2X does not.
Im on stock v10d and have no problems and dont want to upgrade to buggy nightly crap.
I use a travel usb plug charger so maybe its the lg charger that comes with it that is the problem, id speculate that the charger has a fault and the phone shuts down to prevent damage.
Click to expand...
Click to collapse
That's what they get for clocking up an Cortex A9 and making the phone thin lol
The LG charger sometimes hums and shuts off... it's only reliable 90% of the time. Sometimes charging overheats my phone so I've bought some generic microusb charger for the o2x and it's worked well for me. =)
paranoid.android.jk said:
Kernel
2.6.32.9-dirty
Click to expand...
Click to collapse
Is that -dirty supposed to be there?! Isn't this strange for a retail phone? I don't think that my kernal had that mention when I unboxed it...
@paranoid.android.jk: have you bought this phone new or already used?
You should look on the lg.com website for the LGMobile Update application. It automatically downloads the latest version and flashes the phone (remember to backup all critical data like Internal SD etc...)
paranoid.android.jk said:
Hi guys!
I'm sure I can find some answers digging around here but the problem is I don't know where to start
It's my frist android and my first visit to xda developers. I've had Iphone4 till now and I don't have a clue what to do with this one.
I wanted a fast smarthphone but I got a slug I'm kinda dissapointed.
First problem was when I connected it to the charger for the first time. It froze at 63% percent and was left like that probably whole night. When I connected it to PC it charged normally within an hour. When I touch anything it's surprisingly slow and when I play music I can hear myself typing and touching the screen everytime when I lay my finger on it. I usually turn it off and it's ok for a few days but then it starts freezing again. Sometimes it also skipping parts of the ringtone when ringing like a cd with a scratch
here is some data about it so maybe you can help with giving a suggestion what should I do.
Android
2.2.2
Baseband
1035.21_20110405
Kernel
2.6.32.9-dirty
build
FRG83G
Lge
LGP990-v10c
And pls remember to explain everything like talking to a complete idiot cause at the moment I feel that way.
I've seen the links for all kind of updates but it's all just a bunch of letters and numbers that I don't understand so be gentle with me
Click to expand...
Click to collapse
It's actually real simple get a replacement phone ;–)
Sent from my LG-P990 using Tapatalk
soldier9945 said:
Is that -dirty supposed to be there?! Isn't this strange for a retail phone? I don't think that my kernal had that mention when I unboxed it...
@paranoid.android.jk: have you bought this phone new or already used?
You should look on the lg.com website for the LGMobile Update application. It automatically downloads the latest version and flashes the phone (remember to backup all critical data like Internal SD etc...)
Click to expand...
Click to collapse
"Dirty" is indeed there, I saw it on my stock as well yesterday, and I updated to the latest one with the lg mobile suite, and it shows 2.6.32.9 for kernel.
I still have tho a pathetic battery life, and I'm trying to solve everything without rooting the phone, as I got really tired doing it with the SGS. I won't flash any custom ROM on it, especially not a nightly build.
Soniboy84 said:
"Dirty" is indeed there, I saw it on my stock as well yesterday, and I updated to the latest one with the lg mobile suite, and it shows 2.6.32.9 for kernel.
I still have tho a pathetic battery life, and I'm trying to solve everything without rooting the phone, as I got really tired doing it with the SGS. I won't flash any custom ROM on it, especially not a nightly build.
Click to expand...
Click to collapse
Well then you should have gotten an iphone....
The problem is that the LG firmware is a complete load of crap. The phone itself is an amazing piece of technology, but somebody should fire the whole firmware team at LG and replace it with either a stoned monkey (same results, cheaper) or a decent team (better results, same cost).
The best thing you could possibly do to your Optimus 2X is to root it (similar to jailbreaking your iPhone) and installing custom firmware like CyanogenMod. The problem there is that there's no 100% stable release for that at the moment. Having said that though, I've been using it since the first release with almost no worries.
I wouldn't recommend the Optimus 2X to anybody that wasn't the exact same kind of nerd as I am - which is a pretty small market.
The best thing you could possibly do to your Optimus 2X is to root it (similar to jailbreaking your iPhone) and installing custom firmware like CyanogenMod. The problem there is that there's no 100% stable release for that at the moment. Having said that though, I've been using it since the first release with almost no worries.
Click to expand...
Click to collapse
I had heard that people with various different ROMs still had the BSOD/rebooting problems. Is it really a magic bullet?
I don't mind giving a community ROM a go so long as I can flash the phone back to stock if i need to send it back under warranty (ie in case I still get BSODs and reboots in whichever ROM I try)
Can anyone point me in the direction of a tutorial that shows how to dump my current ROM in such a way that it can easily be reflashed in the future?
no need to dump it - apparently you can flash a stock ROM with nvflash even if you've completely bricked your phone (it's a bit like using Odin on a Samsung phone or fastboot on an HTC). Suits me fine!
CyanogenMod 7.1 is currently at RC1 status, with an RC2 not scheduled for until whenever Cyanogen comes back from holidays. It's vastly more stable than the stock ROM though; the phone is actually usable when you're installing apps from the market, for instance, and there's significantly reduced amounts of freezing happening. I can't say it's been completely eliminated, but there's far less of it.
The only annoying issue you may encounter is tethering on Windows XP. That's an immediate Windows BSOD (and convenient way of getting out of work) for me.
neovdr said:
Well then you should have gotten an iphone....
Click to expand...
Click to collapse
You seriously offended me mate lol...
I would never buy from Apple! But lets stop it here before it goes further.
I had better battery life today I guess the system is optimising the usage now. I like this phone very much, the quickest phone I've ever seen with the nicest display and the easiest keyboard to type!
My P990 pre-production unit doesn't have BSOD,freezes or anything since bought and stock. The only problem occured was when I flashed GR1 of modaco too many fc's but it isn't the phone's fault.
ok, tnx guys
the thing is I am from Croatia and I'm on T mobile. When i try to get an update, using Lg suite IV it says no updates available.
Nothing changed in the meantime, the phone is still very slow and the battery life is killing me. I spend more time charging it then using it
I was so desperate that I even uninstalled live wallpapers cause I thought it would help but it seems even worse then before.
so, will this really help?
fileserve.com/file/Wp9KVPB/BIN_LGP990AT-00-V10d-NEU-XXX-JUL-25-2011+0
paranoid.android.jk said:
ok, tnx guys
the thing is I am from Croatia and I'm on T mobile. When i try to get an update, using Lg suite IV it says no updates available.
Nothing changed in the meantime, the phone is still very slow and the battery life is killing me. I spend more time charging it then using it
I was so desperate that I even uninstalled live wallpapers cause I thought it would help but it seems even worse then before.
so, will this really help?
fileserve.com/file/Wp9KVPB/BIN_LGP990AT-00-V10d-NEU-XXX-JUL-25-2011+0
Click to expand...
Click to collapse
of course it will help, but you should update your kernel using neoblaze and overclock it, and use auto killer memory optimizer.
and about battery life i think it's the same cause i charge the phone 2times a day depends on your use. you should try juice defender it's nice app
Beware: noob incoming!!
I think this thread is adapted to my question (didn't dare creating a new one) so here it goes:
Since I got my LGP990 (France/Bouygues Telecom), I received only one update via the LG mobile support tools.
My current firmware is V10C, and the phone is really slow (takes few seconds to react when pressing the power button before it goes to the unlock screen...wifi often crashing...).
In the LGMobile support tools, the update historic says that I already updated to V10D, but the main windows says its V10C... This is really confusing (I took a screenshot but it seems I can't post the link...)...
Does anybody knows what I can do? I was planning to wait for the official Gingerbread update, but I am so fed up with LG that I might consider going through the troubles of installing a custom ROM (maybe miui?)
Thanks a lot for any answer!!!
Edit: another weird thing, the LG mobile suite IV detects an update, but when it switch to LGMobile update, it says the phone is up to date... this is starting to annoy me!!!
I just have updated my mobile from 2.2.1 to 2.3.4, i used this forum tutorial - http://forum.xda-developers.com/showthread.php?t=1139050
I have issue - my phone is turning off for no reason, you know i don't have lots of apps only fb,twitter,skype and 'advanced task killer'
actually when I am doing Skype video calls, writing SMS or anything else my phone just changed to 'black screen' every couple hours and afterwards my Samsung turning off with sound. To turn on I need take battery off and then into back then he allow to turn on...
before I updated I had little bit similar situation, my phone had 2.2.1 version and i didn't have black screen, but my phone just had 'freezing' for 10 sec or more...
what's problem for? what's your suggestions ? thank you a lot.
Ed
I have this issue as well, although it doesn't happen as much since I upgraded to gingerbread. I did have it happen once the other day. I was listening to music and I needed to make a call and when exiting the music app, it froze. It then went black and I had to take battery out and put it back in. It's annoying if you got a otterbox case on it with two layers. I had heard updating to gingerbread stops this but so far I don't think it's 100%. I use my phone as my alarm and one time it went dead with a full charge and I was almost late for work.
Let me know if you figure something out.
what can say experts about our issue ?
I will take some day my mobile to repair centre.. it's sad if couple of people have same issue and nobody can tell us the problem reason.
Try to flash a custom kernel and see if it the problem is still there
can you tell me or give information what's is 'flash custom kernel' ?
I have also encountered this problem, very frequently if i may add.
the problem actually first occured a few months ago, after i updated my firmware to gingerbread.
In my case the phone does not freeze, the screen wont turn on or respond to any gestures (hardware/capacitive button won't too), however any running process still runs, in specific i can still recieve phone calls, or at least hear the ringer.
I know of many other people that encountered this problem, all came from different ROMs (MIUI, SH 3.5 and up, Stock, PilotX etc..) and i, for one, can say that in the past two-three weeks it atarted appearing a few times a day.
So - does anyone have any ideas for the nature of this BUG??
BTW I use the i9000t which i own for over 7 months now.
Same problem
Hi, I have the same problem here.
and have seen this myself on stock roms too.
It doesn't happen very often (only once on my phone for now) but it is getting me pissed off as no one knows the nature of this BUG.
could it be a problem with the latest 2.3.4 version ? or an update of one of the applications?
I don't have too many apps on my phone only skype and 2-3 games.
the only thing I can think of right now is that all people who had this bug had skype on the phone but I don't really think it's from that.
Hi, And-roid if u ll update to 2.3.4 your mobile will working deffo better, i suggest you update your mobile to 2.3.4
Hey eddys, i have 2.3.4 for over two months now, and the problem just go worst...
Hi eddys,
I have the 2.3.4 (and my brother and sister in law have it too with a stock rom).
this is happening on all roms and all kernels...maybe a problem with the 2.3.4?
I don't know but it is very weird, no one has an answer for this....
edit:
just checked this with my phone supplier and of course they have no idea what so ever about this bug.
come to think of it they didn't even know how to fix my brother in laws "problem" when the 3G internet didn't work (settings-->wireless and network-->mobile network--> check the V on Use packet data ) so no surprise there.
Anyone???
Maybe theres another forum that this problem should be posted at??
I have this bug too, but only while tethering. I've found a solution to the tethering related crashes - after you start tethering, go to the SuperUser settings, and disable root permissions for android wifi tether. Your phone shouldn't crash anymore.
hey zyczu,
unfortunately, I do not use tethering at all, do you suggest i should disable ALL root permissions?
This bug is really getting on my nerves!!!
Everything else, but this, is working great...
Since upgrading my i9000m to 2.3.3 through Kies, my phone has exhibited similar symptoms 3 times: freezing, not responding to touch etc.
The first time I had pulled the battery when it did this, but the 2nd time I had just put the phone down a minute or 2 earlier so display was off so didn't notice it(about 2 weeks ago). And the 3rd time(today), I was using it at the time, and so started taking off my rubberized case, only to have it restart before I got the chance to pull the phone back off.
Startup took much much longer than normal, which I recall the startup was similar during the 2nd "freeze & reboot". For some reason today, I randomly though maybe its an OTA update so I checked "Settings..About Phone" and found my kernel version listed as:
Code:
2.6.35.7-I9000UGKG3
[email protected]#2
I have no idea what it was before, but September 8th was 2 days ago... It is possible it said that before today's restart but no idea. I have a PIN on my SIM so when starting up have to enter PIN for it to work, but on these auto restarts I never got asked for my PIN so it could have restarted other times too without me noticing(ie. middle of night).
Hmm, mine used to something similar when I would leave Bluetooth on but would move out of range of a paired device. After a few minutes it would just shut down or stop responding. Haven't had that issue since moving to Milkys rom.
hi guys, i just used this tutorial http://androidadvices.com/how-to-up...0-to-stable-gingerbread-xwjvh-2-3-3-firmware/
first I installed 2.3.3 XWJVB then 2.3.3 XWJVH
just doing step by step...
my phone was working fine 2days then i had same issue and then I changed to original SAMSUNG battery and it's working perfect.
try this..
p.s. what kind of batteries you have 'original' or 'non-original' ? thank you
madmigs:
I did not notice the kernel version ive had before, however i took my phone to a service center today, and for what i can see i have the same version as you do, take aside the i9000t instead of i9000m...
eddys:
Ive been using different batteries orig/non-orig on and off, although since ive noticed it hurts performance i stopped doing that, do you suggest that this might be the cause of the problem?
If so, the factory wipe i just did (formatted the internal SD card) should do the trick.
try reading this it helped me since i turn the wi fi off when i go out
http://androidforums.com/samsung-galaxy-ace/312084-randomly-turning-off.html
Are you guys experiencing turn-off issue while phone is in the locked state. I mean you locked the screen and then after a while when you picked it up for unlocking it was powered off. If anyone has this issue, then I found a solution. Just let me know
my turning off issue went back and it's getting every time more annoying, I don't know what to do...
I have a general question about sleep death, is this always a hardware issue? I have recently flashed stock Gingerbread KH3 and have noticed it occuring now whereas it never happened when I was on Froyo Firefly or Gingerbread KF1. I have also switched out the battery but the issue persists. Any ideas or suggestions before I warranty it?
-it seems to occur when left idle for 3+ hours.
-it does not occur when it is plugged in to the charger.
My IMEI was not one affected by sleep death according to the AT&T press release.
Maybe it was a bad flash, try reflasing?
God luck
Sent from my SAMSUNG-SGH-I897 using Tapatalk
I have also read on another post that this may occur when running any roms based on stock Captivate, thus I asked if this was only a hardware issue, thanks for any responses.
iphaded said:
I have a general question about sleep death, is this always a hardware issue? I have recently flashed stock Gingerbread KH3 and have noticed it occuring now whereas it never happened when I was on Froyo Firefly or Gingerbread KF1. I have also switched out the battery but the issue persists. Any ideas or suggestions before I warranty it?
-it seems to occur when left idle for 3+ hours.
-it does not occur when it is plugged in to the charger.
My IMEI was not one affected by sleep death according to the AT&T press release.
Click to expand...
Click to collapse
The random shutdown issue has been quite well documented as a hardware issue. The most common understanding is that it was caused by a problem with faulty internal memory. If that is so, it is possible to explain the various reports that the shutdown issue occurs only on certain roms, or first appears when switching to a new rom. Because different roms access memory in a different way, the new rom may have accessed an address space in memory that had not been being used by the previous rom.
That is not to say that your phone has the well documented random shutdown issue. But I was never convinced that the IMEI information in that unofficial press release thread was really useful. A better general guide was when the phone was manufactured. I think the phones manufactured after a specific date were quality controlled to not have the random shutdown issue. I don't know the date, but it was probably somewhere in November or December of last year. You could maybe find more specific info on the date by searching.
Hopefully, your phone's issue is something different, and possibly caused by software. The only way to know is to try to solve the problem with software solutions through trial and error over an extended period of time. If unable to correct the problem, then it is probably hardware related.
My first phone developed the random shutdown issue somewhere around three months after I got it. I tried solving the problem through trial and error for almost three months after that before I had it replaced by AT&T under warranty. The replacement phone I have now has been golden.
Hope this helps.
Thank you for your thorough response. I will do as you suggested and try different roms. I did purchase my phone from Ebay but did also get a Squaretrade Warranty so I hope that they honor it if it is in fact a hardware issue.
I reflashed Gingerbread KH3 and the phone would still randomly shut down.
Upon reverting back to Stock Eclair, and leaving the phone on standby overnight for the last 2 days, it has not shut down on its own.
Hey guys,
I bought an HTC One about 15 days ago. Within 2-3 days of using it, I started getting problems with the display screen. I suppose this problem was seen by few people who owned the HTC One X but I couldnt find any useful solutions in those formums hence im posting here.
This is what happens:
1. Whenever I receive a call, the screen goes black and doesnot turn on until I hang up the call. This effectively makes the device useless as a phone, as I can't see who is calling and also during call I cannot access the screen.
2. Sometimes, there is a delay with the power button. When I press the power button, the touchscreen becomes responsive but the display doesn't turn on.
The problem is, if I factory reset the device, it starts working perfectly again!! Again after about 2 days it starts the same problems.
So I thought it was a software issue and so, I got s-off and installed the GPE Rom on the device. 7 days passed, no problems. On the 8th day, the same problem occured again. And as earlier, factory resetting solved the problem.
Is this a software issue, hardware issue or something else I dont know about?
I have taken a video of the device malfunctioning, but I don't know if I can post it as an attachment.
Thanks in advance!
anibjoshi said:
Hey guys,
I bought an HTC One about 15 days ago. Within 2-3 days of using it, I started getting problems with the display screen. I suppose this problem was seen by few people who owned the HTC One X but I couldnt find any useful solutions in those formums hence im posting here.
This is what happens:
1. Whenever I receive a call, the screen goes black and doesnot turn on until I hang up the call. This effectively makes the device useless as a phone, as I can't see who is calling and also during call I cannot access the screen.
2. Sometimes, there is a delay with the power button. When I press the power button, the touchscreen becomes responsive but the display doesn't turn on.
The problem is, if I factory reset the device, it starts working perfectly again!! Again after about 2 days it starts the same problems.
So I thought it was a software issue and so, I got s-off and installed the GPE Rom on the device. 7 days passed, no problems. On the 8th day, the same problem occured again. And as earlier, factory resetting solved the problem.
Is this a software issue, hardware issue or something else I dont know about?
I have taken a video of the device malfunctioning, but I don't know if I can post it as an attachment.
Thanks in advance!
Click to expand...
Click to collapse
upload it on youtube and post the link.
And something else. Make a factory reset again and then don't install any apps. Does the error also occure?
Im new to XDA forums and hence the site does not allow me to post URLS. However I have uploaded the video to youtube.
If you put 'HTC One screen problem Aniruddha Joshi ' in the youtube search box, you will find my video.
Im sorry I couldnt think of any other way
I did not install anything out of the ordinary. Just updated the existing google apps and installed facebook, twitter and whatsapp! No crazy apks or unknown apps.
Also, once I factory reset the phone, it starts working perfectly and there is no way to know the time after which it starts giving problems again. Once it was 3 hours, once it was a week.
So I don't have any way to check if some app is causing the problems.
LibertyMarine said:
upload it on youtube and post the link.
And something else. Make a factory reset again and then don't install any apps. Does the error also occure?
Click to expand...
Click to collapse
Im new to XDA forums and hence the site does not allow me to post URLS. However I have uploaded the video to youtube.
If you put 'HTC One screen problem Aniruddha Joshi ' in the youtube search box, you will find my video.
Im sorry I couldnt think of any other way
I did not install anything out of the ordinary. Just updated the existing google apps and installed facebook, twitter and whatsapp! No crazy apks or unknown apps.
Also, once I factory reset the phone, it starts working perfectly and there is no way to know the time after which it starts giving problems again. Once it was 3 hours, once it was a week.
So I don't have any way to check if some app is causing the problems.
anibjoshi said:
Im new to XDA forums and hence the site does not allow me to post URLS. However I have uploaded the video to youtube.
If you put 'HTC One screen problem Aniruddha Joshi ' in the youtube search box, you will find my video.
Im sorry I couldnt think of any other way
I did not install anything out of the ordinary. Just updated the existing google apps and installed facebook, twitter and whatsapp! No crazy apks or unknown apps.
Also, once I factory reset the phone, it starts working perfectly and there is no way to know the time after which it starts giving problems again. Once it was 3 hours, once it was a week.
So I don't have any way to check if some app is causing the problems.
Click to expand...
Click to collapse
after seeing your video, I am even more confused. I really don't know what could cause this problem. But the fact, that I didn't have this issue and almost no other person too, makes me think about a hardware defect. But the randomness and that it only occures after several days don't support this theory. So the only thing we can do about his is basic troubleshooting.
- 1) Try to flash Cyanogenmod and try this mod for several days
- 2) Try another Rom, for example: Omni Rom
- 3) Try to use a different Kernel for GPE stock.
- 4) Use a RUU that matches for you
Sorry, I don't have any other ideas left! But after this troubleshooting we may get new information or gain some knowledge that allows us to determine the cause of this error more exactly!
anibjoshi said:
Hey guys,
I bought an HTC One about 15 days ago. Within 2-3 days of using it, I started getting problems with the display screen. I suppose this problem was seen by few people who owned the HTC One X but I couldnt find any useful solutions in those formums hence im posting here.
This is what happens:
1. Whenever I receive a call, the screen goes black and doesnot turn on until I hang up the call. This effectively makes the device useless as a phone, as I can't see who is calling and also during call I cannot access the screen.
2. Sometimes, there is a delay with the power button. When I press the power button, the touchscreen becomes responsive but the display doesn't turn on.
The problem is, if I factory reset the device, it starts working perfectly again!! Again after about 2 days it starts the same problems.
So I thought it was a software issue and so, I got s-off and installed the GPE Rom on the device. 7 days passed, no problems. On the 8th day, the same problem occured again. And as earlier, factory resetting solved the problem.
Is this a software issue, hardware issue or something else I dont know about?
I have taken a video of the device malfunctioning, but I don't know if I can post it as an attachment.
Thanks in advance!
Click to expand...
Click to collapse
Try flashing a Sense ROM, like ARHD or MaximusHD?
Enviado de meu HTC One usando Tapatalk
LibertyMarine said:
after seeing your video, I am even more confused. I really don't know what could cause this problem. But the fact, that I didn't have this issue and almost no other person too, makes me think about a hardware defect. But the randomness and that it only occures after several days don't support this theory. So the only thing we can do about his is basic troubleshooting.
- 1) Try to flash Cyanogenmod and try this mod for several days
- 2) Try another Rom, for example: Omni Rom
- 3) Try to use a different Kernel for GPE stock.
- 4) Use a RUU that matches for you
Sorry, I don't have any other ideas left! But after this troubleshooting we may get new information or gain some knowledge that allows us to determine the cause of this error more exactly!
Click to expand...
Click to collapse
The original device shipped with sense Rom. I flashed GPE to check if it was a software fault. But no luck. It gave the same problem although significantly later(about a week after I flashed it).
One more thing, I hope this gives some more information..
One time, I had rooted the device and installed a custom recovery. The phone was then working perfectly for about 4-5 days. and then later when I went ahead and unrooted the device, it immediately started giving problems. So I rooted it again hoping that the problem will go away, but no luck...the problem persisted. So, I had no option than to factory reset again, at which point it started working perfectly again.
This is all so bizarre, I have never seen something like this happen
This is just a theory, but is it possible that there is a problem with the hardware which gets triggered only on certain conditions, like some interrupt, or flag or something like that?
So until those conditions are not met, the device runs perfectly, and when they are, it starts giving issues.
Thats all i can think of as the reason.
well its clearly something youre installing if it is occuring after a few days, a root app which controls your sensor or brightness probably, do you have apps of that nature?
IINexusII said:
well its clearly something youre installing if it is occuring after a few days, a root app which controls your sensor or brightness probably, do you have apps of that nature?
Click to expand...
Click to collapse
No I rooted the device but did not install any root apps...i unrooted the device to install the GPE Rom(not necessary i know, but it seemed like a proper way) and found that it started giving problems immediately. Can non-root regular apps also cause such problems? I had installed only a limited number of apps anyway, updated the pre installed apps, facebook, twitter, whatsapp, some games..thats it..nothing wierd..
Might be a Screen-Off max. frequency issue. Like the phone gets only 500Mhz in sleep mode at maximum. Which is to low for an incoming call. Could you install a app like Android Tuner or Trickster Mod to check your Screen-Off Max frequency. If it`s that low, set it to ~1000Mhz.
anibjoshi said:
The original device shipped with sense Rom. I flashed GPE to check if it was a software fault. But no luck. It gave the same problem although significantly later(about a week after I flashed it).
One more thing, I hope this gives some more information..
One time, I had rooted the device and installed a custom recovery. The phone was then working perfectly for about 4-5 days. and then later when I went ahead and unrooted the device, it immediately started giving problems. So I rooted it again hoping that the problem will go away, but no luck...the problem persisted. So, I had no option than to factory reset again, at which point it started working perfectly again.
This is all so bizarre, I have never seen something like this happen
This is just a theory, but is it possible that there is a problem with the hardware which gets triggered only on certain conditions, like some interrupt, or flag or something like that?
So until those conditions are not met, the device runs perfectly, and when they are, it starts giving issues.
Thats all i can think of as the reason.
Click to expand...
Click to collapse
That is very stange indeed. As I don't know any other causes for this error than:
Underclocked CPU or/and GPU on screen off
Root application that controls the brightness
Hardware issue(But what would cause this???)
I can only advice you:
Since you are S OFF, take a RUU, and follow this guide and ****ing set back your device back to stock! Don't root it! Don't use custom kernels. Don't install any strange apps that may control your display brightness. SERIOUSLY! Don't install an app that controls brighness even if it works on a friends phone! Just don't!
And if you still get this issue: It is a hardware issue! If you followed step by step the instruction and if you did everything I told you to do, it HAS to be a hardware issue! The fact that the error didn't appear on GPE that fast is caused by the lower performance requierement by GPE! So I seriously have doubt that this issue is caused by a hardware defect. But it isn't impossible for sure. I just have the impression that you changed some system files and you didn't know what you were doing. This is NOT against you, but it seems to be a reasonable possibility because a factory doens't reset the /system partiton.
P.S.
I'd be very kind if you hit the thanks button since we, the community, are really trying to help you.
LibertyMarine said:
That is very stange indeed. As I don't know any other causes for this error than:
Underclocked CPU or/and GPU on screen off
Root application that controls the brightness
Hardware issue(But what would cause this???)
I can only advice you:
Since you are S OFF, take a RUU, and follow this guide and ****ing set back your device back to stock! Don't root it! Don't use custom kernels. Don't install any strange apps that may control your display brightness. SERIOUSLY! Don't install an app that controls brighness even if it works on a friends phone! Just don't!
And if you still get this issue: It is a hardware issue! If you followed step by step the instruction and if you did everything I told you to do, it HAS to be a hardware issue! The fact that the error didn't appear on GPE that fast is caused by the lower performance requierement by GPE! So I seriously have doubt that this issue is caused by a hardware defect. But it isn't impossible for sure. I just have the impression that you changed some system files and you didn't know what you were doing. This is NOT against you, but it seems to be a reasonable possibility because a factory doens't reset the /system partiton.
P.S.
I'd be very kind if you hit the thanks button since we, the community, are really trying to help you.
Click to expand...
Click to collapse
Agreed, trying following the guide and if it doesn't work make it s-on and send it to HTC for them to give a look.
Sent from my HTC One
LibertyMarine said:
That is very stange indeed. As I don't know any other causes for this error than:
Underclocked CPU or/and GPU on screen off
Root application that controls the brightness
Hardware issue(But what would cause this???)
I can only advice you:
Since you are S OFF, take a RUU, and follow this guide and ****ing set back your device back to stock! Don't root it! Don't use custom kernels. Don't install any strange apps that may control your display brightness. SERIOUSLY! Don't install an app that controls brighness even if it works on a friends phone! Just don't!
And if you still get this issue: It is a hardware issue! If you followed step by step the instruction and if you did everything I told you to do, it HAS to be a hardware issue! The fact that the error didn't appear on GPE that fast is caused by the lower performance requierement by GPE! So I seriously have doubt that this issue is caused by a hardware defect. But it isn't impossible for sure. I just have the impression that you changed some system files and you didn't know what you were doing. This is NOT against you, but it seems to be a reasonable possibility because a factory doens't reset the /system partiton.
P.S.
I'd be very kind if you hit the thanks button since we, the community, are really trying to help you.
Click to expand...
Click to collapse
I will definitely follow your guide and try to troubleshoot the problem. I hope its not some hardware defect and I dont have to send the device to HTC. I've heard those guys are poor at customer service
Thanks a lot, you've been a great help!
Btw, I was trying to find that Thanks button since the first day, I just couldn't figure out where it was. I just did.
Thanks again
Yup try installing kernel and custom rom.
Remove the case and try ( i know this is stupid thing but can give it a try)
Jvov said:
Agreed, trying following the guide and if it doesn't work make it s-on and send it to HTC for them to give a look.
Sent from my HTC One
Click to expand...
Click to collapse
Thanks for your help buddy! I really appreciate it!
anibjoshi said:
I will definitely follow your guide and try to troubleshoot the problem. I hope its not some hardware defect and I dont have to send the device to HTC. I've heard those guys are poor at customer service
Thanks a lot, you've been a great help!
Btw, I was trying to find that Thanks button since the first day, I just couldn't figure out where it was. I just did.
Thanks again
Click to expand...
Click to collapse
Thanks ! That's awesome and gives so much motivation! If you find out that you have a hardware defect and that you have to send it to HTC, I'll give you some information how to deal with those guys that you get your warranty.
Hello giuys
Here I am again, getting every day more and more dissapointed in this phone
Two weeks ago (or when the update was released) I updated to 32.2.A.0.224 hoping to get a better batterylife because previous build was giving me 2h SoT and a lot of bugs like random reboots and overheat all the time
I downloaded an algerian version from XPerifirm (one of the first to was released) and everything was fine (actually there was no much improvement of wich I was looking for, but it was a little better) but one day I can't connect to home wifi, cheking some things neither bluethoot, I had to reboot several times to make it work. Last weekend I downloaded another version from xperifirm (an SA version) and flashed again w/o problem, but the issue persist (started today), actually is worst because today I can't connect at all nor wifi or bluethoot .... I tried Hotspot but can't turn it on too... The screenshots below shows what happens when try to turn on wifi, bt and hotspot
Any ideas how to fix this? I was thinking on simply root and get a custom rom, but almost every custom rom is rooted and there are some games I play a lot and can't be played with root (and root cloack and every tool doesn't work), so is not an option, I'm so frustrated with this phone, hope one of u guys can help me
thanks in advance
I guess you got the wrong modem on that rom, may be you wasn't supposed to flash it.
So, you are frustated with this phone because you flashed a version that was not supposed to be installed on your phone? You mixed up your phone, not the phone itself. You are complaining about SOT and overheating without mentioning how you use your phone. Well, i guess, if you can flass another version rom in your phone, i think you have done more than this..!
Anyway, i hope someone expert can help you. But you have to admit that maybe it is your fault and not accuse the phone
It just was an expression, but as a note, the phone is unusable since the beginning, every update mess one more thing, is the crapiest phone I ever had xD, two months later I bought a real flagship phone, but need this phone working for a not advanced user (that doesn't know or have the time to flash and install all apps over and over again), and every rom installed brings problems that make the phone useless as your post[\s], sometimes battery of 5h in standby, sometimes overheat all the time, sometimes random reboots...
Also genius, actually this phone came with the first customization I flashed, but if u didn't know, all customizations are the same, just came with some apps and market restrictions (plus carrier apps/ settings in carrier specifics) so there's no "version that was not supposed to be installed in your phone" (u can even flash between variants in the same model as long as is a single-sim variant), go home and learn something before u comment so useless things, I understand why there are so low population lately in xda, remember when ppl actually came to help QQ
Anyways, this issue was there since before in some devices (Z3+ obviously) in old updates, I was trying to get some info with that ppl to see if there's a way to solve it, but due limitations at not rooted phones I think there's no way...
Another thing, in the second last update, there's a thread about some issues bootloader/security-related if u updated via OTA, there's a problem if I try to flash am older version after that OTA was installed? because I think the phone was a little more stable before that
Sent from my SM-G935F using XDA-Developers mobile app
Hi, I recently bought this phone and found out the cell reception has some issue and due to that phone keeps on searching network and draining my battery.
I didn't start cursing sony or this phone because I knew there is some issue with the radio and it needs to be replaced and I went to service center and they told me that motherboard needs to be changed.
It's been 1 week still I am waiting but with the new motherboard I think things will be fine.
So why don't you visit sony service center and try to fix things instead of blaming them.
mohitgalaxy3 said:
Hi, I recently bought this phone and found out the cell reception has some issue and due to that phone keeps on searching network and draining my battery.
I didn't start cursing sony or this phone because I knew there is some issue with the radio and it needs to be replaced and I went to service center and they told me that motherboard needs to be changed.
It's been 1 week still I am waiting but with the new motherboard I think things will be fine.
So why don't you visit sony service center and try to fix things instead of blaming them.
Click to expand...
Click to collapse
Don't misunderstand me, I love Sony phones and used it since W300-SE years, this phone have issues, sad is, service center actually doesn't give service if u don't buy the phone with the carrier they are (it seems the carrier pay to have service of almost all brands), and they sell phones (specially flagships) overpriced (like 150usd more) so I don't buy with them, neither use that carrier, so is a little hard
Sent from my SM-G935F using XDA-Developers mobile app