Related
I have done a reasonable amount of searching on this and have not found anything specific to my problem so figured I should post a question.
I have an issue with my Dimaond when it gets hot generally either using Wifi or Phone Data connection that the screen goes out. Basically everything goes to the left side of the phone so if you hit the Task Icon in the top right corner you get the Start Menu. Phone is basically useless at this point and you have to wait for it to cool down. Has happened since day one and is generally worse when using it when charging. I was watching Utube on it the other night 5min video while on AC charge and it went out. I am running Dutty 2.5 Rom and 25.07 radio have tryed 25.08 and 25.05 no difference was happening when the phone had orginal HTC ROM as well. Also will happen on a long call if the screen is on.
Basically feel issue is hardware related and maybe faulty screen still under warrenty so wanted to know peoples opinion on weather I should send back. Problem is will take a couple of weeks and I don't really wnat to wait that long if I can help it. Also assume it would be best to flash standard ROM back, should I do anything with HARDSPL eg should this be changed back as well if I send it back.
And before anyone says it I have tryed searching this topic and have found lots about HOT dimaonds but nothing related to screen going out at the same time :-(
Thanks
I had this issue in my JasJam (Hermes) whre the screen would simply go white after a while of use and I would have to leave it for a while for it to work again.
Unfortunately it sa hardware issue and you should claim a warranty repair on it
I can't see how this could be a software problem so I figured it must be the screen eg hardware related. Would be nice to know if anyone has had the same issue with a dimaond... Seems we may be spending some time apart, just hope it doesn't take long to fix..
I've had the same issue
http://forum.xda-developers.com/showthread.php?t=428976
My first device had been replaced recently (i.e. today) by my network provider (o2) and the new device seems to work without any problems now even if it's "hot".
(i.e. default screen adjustment + creating heat by activating the phone, wlan, bt + recharging it)
I sent an email to HTC regarding the fault and they said it would have to go back for a warrenty repair. I brought it through a resellar so has to go back to HK from NZ so will be away three weeks uurggghhh... Just seems odd I don't have any physical damage on the screen but hte problem has been around since day one as I remember having the problem the first day I got it. Juyst seems to be getting worse and is easily reproduced by usiung utube over wifi gets hot and it is all over. Just wondering if I should put an offical ROM from HTC back on the device before I send it back as I currenty am running Dutty ROM, what do you think....
i put the original rom back on and they still found out the the rom had been flashed, and would not repair on warranty
yep, i also asked about this problem
http://forum.xda-developers.com/showthread.php?t=438733
there are some youtube video's of how the phone behaves
my phone seems to do it less frequently since stopping using panosha's rom
im using alpha zero 7 at the moment..
i've also noticed that it isnt necessarily a heat issue, my phone does it completely at random
yesterday i found though, that when the phone did the alignment issue, i gave it a good shake.. and hey.. its all aligned again?!
maybe it was just a fluke, it hasnt freaked out since..
holding thumbs
Hey,
I also have the same screen problem, but my Alignment goes to right.
If I press on the left side, a press on the right side is recognized.
Good to know that Im not the only one with this problem.
greets doena
I got my phone back a week ago replaced the screen has been away for over two months, complete disaster, anyway all sorted now and I have not had the problem since....
I had this exact same issue (out of the box).
It was a hardware fault and I exchanged it for another one.
Haven't had any problems since.
Minus-1 said:
I had this exact same issue (out of the box).
It was a hardware fault and I exchanged it for another one.
Haven't had any problems since.
Click to expand...
Click to collapse
Hardware's fault ? Most likely not. I will give u an example of why I think it was software related. My device ran hot as well but I simply switched roms and now it's the complete opposite. Your most recent device most likely come with a different Rom in the phone.
Hi
I purchased my AT&T 3G compatible Nexus One the first day it went on sale, I just updated to Froyo and I notice that sometimes my screen fails to respond. I have to power on and off my screen for the issue to go away. Some examples are when im typing and I hit and key and it chooses another one or i'm trying to scroll on the menu and even if im picking something from the top the phone highlights the menu icon at the bottom. Are this issue just with my phone? has anybody been able to fix this?, If i call HTC support and they send me and new phone will it have the same issues?
Please guys let me know... this is driving me crazy
MEGABYTEPR said:
Hi
I purchased my AT&T 3G compatible Nexus One the first day it went on sale, I just updated to Froyo and I notice that sometimes my screen fails to respond. I have to power on and off my screen for the issue to go away. Some examples are when im typing and I hit and key and it chooses another one or i'm trying to scroll on the menu and even if im picking something from the top the phone highlights the menu icon at the bottom. Are this issue just with my phone? has anybody been able to fix this?, If i call HTC support and they send me and new phone will it have the same issues?
Please guys let me know... this is driving me crazy
Click to expand...
Click to collapse
the screen on this phone blows... plain and simple... you will just have to get used to it...
do you think i should get rid of it?
Hi,
Don't get rid of the phone. You don't have to reboot, just lock the screen by pressing the power button, then unlock it. I've had it a couple of times but it goes away when I do that.
Also, be aware that it's very sensitive to any part of your hand that might be leaning over the edge of the screen, or hovering over the touch buttons. For example if my finger is hovering over the home button but not touching it, and then I touch somewhere higher up on the screen, it may respond as if I had pressed menu.
cmstlist said:
Also, be aware that it's very sensitive to any part of your hand that might be leaning over the edge of the screen, or hovering over the touch buttons. For example if my finger is hovering over the home button but not touching it, and then I touch somewhere higher up on the screen, it may respond as if I had pressed menu.
Click to expand...
Click to collapse
So...are you saying we are holding the phone the wrong way? Lol.
the nexus has this issue with the screen. its not a big deal, just lock the screen and unlock it, it fixes the problem. its some kind of mis calibration issue. yeah it sucks, but not the end of the world. only takes 2 seconds to fix it.
joshlusignan said:
So...are you saying we are holding the phone the wrong way? Lol.
Click to expand...
Click to collapse
Heehee. I guess Android isn't immune to that either. Nor is the EVO or Droid Incredible (not identical problems but they're still there). I think it's inevitable that as we try and jam more and more "magic" into a single unit, things start to crosstalk in unpredictable ways and glitches emerge.
I have to say, the touch-sensitive buttons on Milestone & N1 really throw off people who haven't used them before. If I pull up a picture or video and I'm showing it to someone, inevitably they clutch the phone with a finger on a touch button, and then I have to get them back into the app and explain what not to touch. That's one reason I'd rather have physical buttons such as on the Desire.
I have this touchscreen problem as well, and yes its a big deal for me! I spent $580.00 for this phone. This shouldnt be happening at all! I've tried all sorts of troubleshooting(deleting cache partition, updating to the latest froyo, restoring factory settings, tried without installing 3rd party softwares, etc..) before i finally came to the realization that this is a hardware issue. Ive tried narrowing down to possibly when and how it occurs, but you can't. It just happens when it happens. It's impossible to predict. When this problem occurs, watch closely to where the calibration is off. During the problem, the calibration is only off on the bottom half of the screen, more so close to the bottom right. The top part will work perfectly. You can test this out by swiping left to right or vice versa on the homescreen. This problem will also affect the Pinch-to-Zoom in Browser, and the ability to type correctly using the default keyboard or 3rd party's like Swype. I received an exchange thru HTC a couple days ago, and not only was this exact touchscreen issue prevalent in this unit, but also it suffered from the purplish screen tint. This issue seems to have existed since they first launched this phone, but for some reason there has been no fix for it. It's funny that the EVO received a software fix promptly after the issue was reported by many. Why not the N1?? Because it's hardware, that's why! Feature wise, this phone is by far my best PDA, I mean I really love this phone, but $580.00 is too much for such an issue to exist. I'm hoping that there's only a number of bad batches floating around. I would say, if i receive 4 exchanges, all with the same exact issue, i may look into a class action. I definitely wouldn't want to be stuck with this problem after my year warranty is up!
I haven't had the 'crazy screen' thing since FRF85B, I assumed they'd fixed it.
I haven't had it since upgraded to Froyo too
not hardware problem
I encounter this problem a couple of times and I tested two things: useing trackball I ran touch sens app and tested the touch sensor, it was fine, second I killed all apps using a task man and it fixed the issue. I am on froyo.
Sent by my Nexus one.
I experienced this yesterday for the first time on FRF91 (unrooted Stock build). I couldn't press the "enter" button on stock keyboard. It just kept choosing Delete instead. Lock/unlock screen via power button sorted it.
So the problem is still there in latest build of FroYo (for me anyhow!)
Anyone else?
I've had this problem ever since I got my N1. Sometimes made me want to switch back to my iPhone! Makes it a lot harder for my son (2 1/2) to use the phone too.
Seems reports are mixed to whether froyo fixes it or not. But it gives me hope. I've been using CM5.0.8, holding out for their final release but this gives me a reason to try MCR.
I have upgraded to FroYo FRF91 but still see the same issue.
Sometimes I face with the calibration's flaw for the left bottom corner of the touch screen.
What a shame I have paid 750$ here for this phone. I really love it but this flaw screwed up all the pleasure.
cpm said:
I experienced this yesterday for the first time on FRF91 (unrooted Stock build). I couldn't press the "enter" button on stock keyboard. It just kept choosing Delete instead. Lock/unlock screen via power button sorted it.
So the problem is still there in latest build of FroYo (for me anyhow!)
Anyone else?
Click to expand...
Click to collapse
i have two n1, one has this problem occasionally, the other one never. Both run same kernel, rom and apps
A quick lock and unlock fixes the problem
watercool said:
i have two n1, one has this problem occasionally, the other one never. Both run same kernel, rom and apps
A quick lock and unlock fixes the problem
Click to expand...
Click to collapse
So it is a hardware issue? Maybe we can get htc to replace our phones.
Well looks like I still have this issue with frf91.
crimsondr said:
So it is a hardware issue? Maybe we can get htc to replace our phones.
Click to expand...
Click to collapse
i think no one really knows. Would be a strange hardware issue which can be fixed by locking and unlocking.
is there ANYTHING (other then re keying my volumes buttons) to make them any better.. some times (less then 15% of the time) they are fine... the rest of the time...they just plain suck.. some times it literally takes 10-20 seconds of pressing the back button for it to actually work sitting there tapping rubbing anything for them to do anything... of the few gripes i have with my captivate its the BIGGEST (followed probably by battery life and lagginess when installing apps, but that can be forgiven just dont bother using the phone while its installing apps lol)
I'm so sick of the buttons.. i've had the phone since well july 18 i think... the first day it was released i ordered it the say it went on att's web site..
i've very tempted to install something like button savior or something.. but dont like teh idea of those on this "small" of a screen.. those arnt bad on my nook color but....
i have also tried a few different roms.. firefly,cog,CM7 a bit ago,perception.. using continum now. love the netflix app lol
I have problems too with my back button on my captivate, it lacks sensitivity.. I wonder if this is a hardware issue... I'm running stock for now since my captivate has no 3 button combo either..
I got my captivate at the end of July so probably first batch like yours and the only problems i have is either lagging witch would only be a second or two with heavy usage or not hitting them good so you probably do have an issue
Maybe dust or a small separation from the top of phone to the actual part where it recognises the touch, i know moisture can get in there and make three buttons hit many times randomly
Sent from my SGH-I897 using XDA App
Perhaps contact your local cell phone store (the one who sold it to you). Im sure you could just send it in for repairs :S
but beware.. ive read things about them screwing you over with rommed/rooted phones. I had no issue with that however
i got mine in September. I actually got two for my fiancee and I. The back buttons are a pain. Have you all experienced the search button popping up after you tried to hit the menu, back or home button? Happens to me all the time.
I first thought it was the Defender Otterbox since it comes close to covering them up but I took it out of its case and it still happens.
Wonder if I can claim this as a hardware issue and replace it? Anyone have any luck replacing a phone due to buttons?
I think I saw were someone was able to get it warranty replacement/ repaired because of the capacitive buttons acting up. It never hurts to try
Sent from my SGH-I897 using XDA App
We had two day one phones, build 1006. Never had amy issues until this month started seeing random shutdowns. Our capacitive buttons were fine, but we never used cases. We called att for replacements. We both got build 1102, and they have been fine so far. I would suggest call att or visit att service center if there is one near you to swap it out. I would also suggest using Odin one click to return to stock before returning them.
Sent from my Captivate running Cognition
Hi all.I bought my galaxy note almost 2 months back.This is my first android phone.I have used iPhone 4 before buying this beast.I must say its awesome.However lately i have started experiencing a little problem.I have noticed that at times while typing my note's screen( Right hand corner) became unresponsive. I had to press the screen a lot of times to actually type a single letter( it was the GO button actually.) After struggling with it for 5-6 minutes it started working fine.After a few days i experienced the same problem again.I took my handset to the service center but the screen was working fine then.
I face this problem sometimes . i noticed that after locking the screen and then unlocking it solves the problem for that moment.Is this a software problem or hardware.
I wasn't able to convince the service person that my device has the problem.How can i make him convince and get the handset replaced.
Any help would be Highly appreciated. (The problem area is actually the place on screen where application icon is situated.)
Is the problem there only when you charge it? Because, there are known issues with many smartphones where that is the case. If it is, then I am right there with you, and trying different chargers I heard will alleviate the issue.
No the problem is not when i charge the device.I face this problem very rarely but not when charging.I would like to mention that the charger provided with the device was very slightly bend on the charging end as if it was forcefully inserted in some device.Though it charges the device without any problem.
Sorry, don't know what else to say. Good luck though.
I have had the problem with the bottom right corner becoming unresponsive to screen taps .This usually happens when the phone is not in my hand but is lying on a soft surface such as a pillow. However the minute I pick it up in my hands, the problem goes away. Strange. I had my note replaced under warranty, only to find the problem re occur on the replacement phone after a few days.
Sent from my GT-N7000 using XDA App
arshadaziz said:
I have had the problem with the bottom right corner becoming unresponsive to screen taps .This usually happens when the phone is not in my hand but is lying on a soft surface such as a pillow. However the minute I pick it up in my hands, the problem goes away. Strange. I had my note replaced under warranty, only to find the problem re occur on the replacement phone after a few days.
Sent from my GT-N7000 using XDA App
Click to expand...
Click to collapse
Any idea is this a software problem or hardware ?
arshadaziz said:
I have had the problem with the bottom right corner becoming unresponsive to screen taps .This usually happens when the phone is not in my hand but is lying on a soft surface such as a pillow. However the minute I pick it up in my hands, the problem goes away. Strange. I had my note replaced under warranty, only to find the problem re occur on the replacement phone after a few days.
Sent from my GT-N7000 using XDA App
Click to expand...
Click to collapse
I'm having the exact same problem and thinking of taking it back to the service point. However, could it be rom related?
I'm running LA4. GOing back to a backup of KK5 alleviates the problem.
Something else I've noticed is that when left on a surface the application
button rarely responds but as soon as I touch it on the sides it works and when Ialso plug the usb cable it also works flawlessly.
A friend of mine has the same issue, but it only occurs if the device is laying flat on a table which is odd, he plans to have yet another screen replacement but will probably wait a few months due to shoddy quality control.
I had this issue since the 1st day. It became worst during charging. Have tried every old and new rom with no luck. I though it was a screen issue where I even applied much pressure to the affected area hoping it would help but no luck.
But the issue went away after I flashed Abyss kernel 3.9 via cwm. Now the right bottom corner is as sensitive as the left bottom corner. You might wanna try a different kernel 1st before sending to the service center...
If I remember correctly one HTC phone had similar problem, screen was unresponsive when lying on table but as soon as u pick it up it worked fine. It had something to do with screen/digitizer not being grounded properly.
Sent from my GT-I9000 using Tapatalk
Moved To Q&A
Please post all questions in the Q&A section
Nazar78 said:
I had this issue since the 1st day. It became worst during charging. Have tried every old and new rom with no luck. I though it was a screen issue where I even applied much pressure to the affected area hoping it would help but no luck.
But the issue went away after I flashed Abyss kernel 3.9 via cwm. Now the right bottom corner is as sensitive as the left bottom corner. You might wanna try a different kernel 1st before sending to the service center...
Click to expand...
Click to collapse
I got my handset replaced last Saturday, but i am facing the same problem with the new handset.Are you sure that by changing the kernel the problem will be solved.If yes then how can i change the kernel of the handset ?
Interesting, this is theme #1,500,000.
outsyder said:
Any idea is this a software problem or hardware ?
Click to expand...
Click to collapse
Definitely a hardware problem because when I took it to Samsung service centre, the first thing they did was to flash the phone firmware. Only when the problem persisted, a replacement was given.
Sent from my GT-N7000 using XDA App
shot in the dark here, do you have a case on your note? I was going nuts on the first few days with my note using a flip style case only to find the damn magnet was causing the touch response issues. Took the case off and haven't seen the problem since.
After further testing it seems in my case at least it was definitely a kernel issue with cf-root kernel la4. Replaced it with a different one and problem solved.
Same problem here, put it down and bottom right corner doesn't respond, pick it up, responds instantly like rest of screen. I thought I had some kind of insecure Note that needed to be held or something. Last few days it was really freakin me out to the point I was purposely putting it down and then pressing and pressing and pressing the back button...nothing...pick it up...works with one slight touch, I was like WTF? What the hell could cause that???
Somewhat relieved to see I'm not the only one with a clingy Note. I'm going to wait and hope ICS fixes the issue, if not I'll guess I'll have to learn how to flash.
Right-hand corner of death
Thank goodness I'm not the only one in the world with this problem.
I first observed the problem when i upgraded to LA1. I was loving the improved battery life like a puppy until i noticed the bottom right part of the touch screen was as dead when placed on a flat surface. It started working again after I had picked it up, making me wonder if it had a "Hey I'm being hand held" feature, but it would still trip out when i'd type an SMS or email.
Called the Samsung service center to ask about it. they said they've never heard of such a problem and that I should just bring the phone in for software downgrading since my Note was ok till I upgraded it. For them, it was a firmware problem so replacing it was not on their priority list.
I ended up downgrading myself to KJ3 (using odin) which works fine. Unfortunately, i no longer enjoy the improved battery life or one-handed keyboard config.
No choice now but wait for ICS and hope it works flawlessly.
Skiddledank said:
Same problem here, put it down and bottom right corner doesn't respond, pick it up, responds instantly like rest of screen. I thought I had some kind of insecure Note that needed to be held or something. Last few days it was really freakin me out to the point I was purposely putting it down and then pressing and pressing and pressing the back button...nothing...pick it up...works with one slight touch, I was like WTF? What the hell could cause that???
Somewhat relieved to see I'm not the only one with a clingy Note. I'm going to wait and hope ICS fixes the issue, if not I'll guess I'll have to learn how to flash.
Click to expand...
Click to collapse
This is definitely a problem with screen. I got mine replaced an hour ago and did the LCD test. The new one is working perfectly fine (with and without flip case).
Try the LCD test . *#0*#.If the test fails get the hand set replaced.
outsyder said:
This is definitely a problem with screen. I got mine replaced an hour ago and did the LCD test. The new one is working perfectly fine (with and without flip case).
Try the LCD test . *#0*#.If the test fails get the hand set replaced.
Click to expand...
Click to collapse
Outsyder,
What software version are you using?
Tried the screen test and mine works flawlessly on KJ3. Since I'm from southeast Asia, I don't have any other updates available except for LA1 which is buggy on my Note.
Hi there,
I'm having a problem with my touch screen. It works fine most of the time, except, when I tap the same area many times very quickly (like when I'm backspacing a whole message), that par of the touch screen eventually becomes unresponsive. It becomes responsive again once I turn the screen lock on and off again (the top button). I've read a few threads around with very similar problems (not on here I don't think).
I replaced the touch screen a week ago, but I've only noticed this today, so I'm not sure whether or not it's related.
I'm just running standard LG software and haven't put any third party stuff on there (apart from apps). I've done a full reset using the update utility, and using the hidden menu, but this did not fix the problem.
Here's some details about my phone:
Model: LG-P970
Android Version: 2.3.4
Kernel Version: 2.6.35
Build Number: GRJ22
Software Version: LG-P970-V20C
Please let me know if I should provide any more information. I'm just interested in knowing whether it's a problem with the touch screen, or the phone's software.
Also, I'm new to forums and what-not, so if I'm doing anything wrong, let me know!.
Ok, I've realised this is in the wrong category. Was bound to have done something wrong - won't happen again!
Thanks
Hi there,
Tell me please, does the same happen on the touch keys (menu, home, back, search)?
Also, do you have any screen protector applied?
I have said this few times in other posts..iIts a strange bug, like the touch being lost.
Its fixed easy by locking the phone, thus shutting down the screeen and touch sensor. After few seconds unlock the phone and check if it is solved, or do the process again.
Thanks
Hi Guys,
Thanks for the replies, sorry I've been away for a while.
It doesn't tend to happen on the home, back, etc, keys. It tends to happen mostly near where the backspace key on the keyboard is. It happens in other places, but it takes a lot more to trigger it to happen in the other places. (by trigger, I mean if you tap the same spot heaps when writing a message it starts to happen).
Also, yes, I've applied a screen protector. The screen protector got put on about 10 hours after the new screen, but I can't for the life of me remember whether or not it was doing it without the screen protector.
Yes, locking and unlocking the phone does fix the problem, but it's a bit of a pain doing this a few times when writing a long message.
I'd really like to know if anyone can tell me whether replacing the touchscreen will solve the problem, or if its to do with other hardware/software. I've since started using the CM roms and it's still an issue.
Cheers.
I have a touch-screen problem with my LG P970 (CM-10 stable)
Hi,
I have been using my lg p970 for more than 2 yrs however when I installed cm10 stable i my phone it works fine for some time then touch-screen does not response properly. When I touch in one corner response comes from other corner, especially while typing when I press one key 2-3 other keys are also pressed even though the keys which are press not even close to each other. I have install another keyboard from market this has reduce some misbehavior.
Please any one has a 100% solution to this problem please reply.
Thank You.
von Mandrake said:
Hi there,
Tell me please, does the same happen on the touch keys (menu, home, back, search)?
Also, do you have any screen protector applied?
Click to expand...
Click to collapse
Maybe this thread here:
http://forum.xda-developers.com/showthread.php?t=2516931
No solution yet, but lets gather the resources!
Another one
I'm with one of these P970h, the screen/digitalizer is cracked but works ok, I tried updating to CM10, the touch/soft buttons stopped working (they light up), also tried official 4.0.4, no luck, then the original 2.3 carrier modded, perfectly working! came back to 4.0.4, dont work anymore...
For me it is rom related...
for now I'm using NavBar with 4.0.4
Any ideas?
another one here..almost same with other members here,softkey not respon when in 4.0.4 and up ROM both stok official or custom,but working when back to 2.3.x down ROM and it not really responsive at all.try and pray for solution.
stubbornboy said:
another one here..almost same with other members here,softkey not respon when in 4.0.4 and up ROM both stok official or custom,but working when back to 2.3.x down ROM and it not really responsive at all.try and pray for solution.
Click to expand...
Click to collapse
My main reason for reverting back to 2.3.4. Usually occurred when receiving a call; I couldn't answer or reboot the phone. I had to pull the battery every time.
I'm not aware of any fix, save reverting back to a GB ROM.
androcraze said:
My main reason for reverting back to 2.3.4. Usually occurred when receiving a call; I couldn't answer or reboot the phone. I had to pull the battery every time.
I'm not aware of any fix, save reverting back to a GB ROM.
Click to expand...
Click to collapse
i think its hardware issue,,if i press and hold a little while on upper screen (right beside lg logo) touch screen became normal again. but sometimes need to hold on there when touch not work again. a member on this forum call it a flex issue of the touchscreen.
anyone know how much cost to replace it with new flex to fix this issue?
stubbornboy said:
i think its hardware issue,,if i press and hold a little while on upper screen (right beside lg logo) touch screen became normal again. but sometimes need to hold on there when touch not work again. a member on this forum call it a flex issue of the touchscreen.
anyone know how much cost to replace it with new flex to fix this issue?
Click to expand...
Click to collapse
If it works with 2.3.4 and not other versions, it's a ROM issue. Changing the screens probably won't help.
This loss of touch was reported by many users, and it's always a 4.0.4+ problem. Something software-wise is crashing, or there's a driver bug.
androcraze said:
If it works with 2.3.4 and not other versions, it's a ROM issue. Changing the screens probably won't help.
This loss of touch was reported by many users, and it's always a 4.0.4+ problem. Something software-wise is crashing, or there's a driver bug.
Click to expand...
Click to collapse
its also frezee not only touchkey but also screen sometimes but normal again when i hold that point,im on 2.3.4,but work only screen when in 4.0.4.
and it seem to be more responsive touchkey when i press and hold the upper screen that i say before better than i hold nothing (not so responsive).
See this... http://forum.xda-developers.com/show...php?p=53032940