[Q] Keyboard HARDWARE problem - Tilt, TyTN II, MDA Vario III General

Hi,
I'll get straight to the problem, I used to be a heavy texter, and now my keyboard buttons don't always register immediately, so for example I'm typing 'and', what would usually happen is I'd get the partial word - _nd, a_d, an_ and I'd have to go back and press the button multiple times before it actually works.
This is becoming an irritation, since I hardly text nowadays. Planning to get the desire or wildfire, but will need to fix before I sell it :-\ Any advice as to what I should do to get the keyboard fixed? Membrane change?

try using this:
http://forum.xda-developers.com/showthread.php?t=436795

newyorkmafia - I don't think the hardware issue will be fixed by a software tweak, though thanks for helping, obviously.
MA2403, you didn't mention which country you live in. Were you thinking of disassembling the TyTn II yourself (to clean membranes with some IPA/replace parts etc.), or are you looking for recommended repairers near to you?
I have the same problem (s, g, h and v mostly) on mine, but having had a screen replacement procedure (by a company) totally bodged (and a Touch Pro 2 about to arrive), I'm loathe to splash out any more on this device.

Related

Unresponsive/heavy QWERTY keys

Hello fellow Kaiser users,
I don't know if this happened only with me or others have experienced the same.
TyTN II keys on the QWERTY after a year of use has some keys responding after the 2nd or 3rd stroke of the key.
Did anyone else experience this?
Is there a solution?
It is really bugging me when I'm typing an SMS or typing something down.
Any suggestions are appreciated.
Hardware suggestions also I will try on my own risk.
fireblade63 said:
TyTN II keys on the QWERTY after a year of use has some keys responding after the 2nd or 3rd stroke of the key.
Did anyone else experience this?
Click to expand...
Click to collapse
Same problem here, but I started noticing it after 4/5 months of use. Would like to know about a solution also.
I feel your pain, this is what is really killing me because the keyboard is a very big part of the phone, and I've only been using it for 7 months. If i knew it would become this unresponsive i would of got an i phone because this phones on screen keyboard and transcriber is useless.
It happened to me after 7 months. The "c" key on my tilt started to become unresponsive so I called up at&t and had it warranty exchanged for a refurb. This second one was already even worse than the one I'd just sent back, so I had them send out another one. This third one is fine, although the "c" key (again, oddly enough) doesn't click like the others. It's responsive, but feels a little different. I didn't feel like going through the exchange process again, so for now I'm living with it.
My 1 month old refurb tilt doesn't type the keys when I press them sometimes. I should have that fixed. I thought it was a software problem...
My brand new XPS M1530 does the same thing sometimes. I guess I reckoned it was just me not pressing on the keys hard enough or something like that...
So I'm not the only one with the problem...
But no solution?!
Even a hint of what might be causing this would help..
have you guys tried using the disable XT9 cab ?
yes
I think it is H/W cleaning related
How to clean is the deal...
you can find disassembling guides on mikechannon's web. just follow the disassembling instructions and after you remove keyboard, try cleaning it.
Same problem for me.
I'm always very carefull with my device, and don't use the hardware keyboard very often.
Now for some letters I really have to press harder to make them work.
I have my device for only 6 or 7 months.
Have had my Kaiser for 6 months now and the Y and B keys are starting to go out. For the past couple weeks I have been considering sending it in for warranty exchange but I have taken very good care of my Kaiser and worry about what I would get back...
Anyone eager enough tried disasembling and cleaning?
Moreover, did it work?
funny thing here is that I get more unresponsiveness in the right side of the keyboard (enter; L; P; direction keys).
It is a real pain...
Most prolly will do it soon
Will let you all know of the outcome
Same here.
Had mine 8 months, the W key is worst, takes a really heavy press to get it to work, has been like that for about 5 months.
Now the B is also getting bad, so is the S.
If i'm likely to get a refurb back i guess i'll just put up with it until my contract is up.
I'm facing the same problem on my HTC herald. HTC keyboard quality has gone way down. I never faced such problem when I had htc universal.
Hey man,
since you had quite some ppls share of PPCs;
did you disassemble any of them before?
Do you think it's a good idea to do it myself?
I'm extra careful normally but I'm having doubts
kdskamal said:
I'm facing the same problem on my HTC herald. HTC keyboard quality has gone way down. I never faced such problem when I had htc universal.
Click to expand...
Click to collapse
Similar problems here with my Tilt. FN, CAP/SHIFT, N are all problematic for me.
Has anyone tried a spray liquid electronic "contact cleaner" on a device like this before?
Weird
Oddly enough, I have had this problem a little bit with mine as well. However mine is the space bar. I, like many others I am sure, have hopped from ROM to ROM. When I changed ROMs the last time, it seemed to fix the issue. It was really weird because a lot of the times I would type something, and the letters would turn out something like this:
Iw antt oe at atj oes.
Like I said, I just swapped ROMs and it seemed to fix it. maybe the t9?
killerbeans said:
Oddly enough, I have had this problem a little bit with mine as well. However mine is the space bar. I, like many others I am sure, have hopped from ROM to ROM. When I changed ROMs the last time, it seemed to fix the issue. It was really weird because a lot of the times I would type something, and the letters would turn out something like this:
Iw antt oe at atj oes.
Like I said, I just swapped ROMs and it seemed to fix it. maybe the t9?
Click to expand...
Click to collapse
You are correct sir! Just run "disable xt9" (found plenty of places on the kaiser forum) and your problem should be fixed.
I too have had this problem. I noticed it with the d, r, and space bar keys. Interestingly enough the keys that i press often (Take A for example [I have it mapped to the A button in PocketNesterPlus]) aren't hard to press at all. What I'm trying right now is pressing the problem keys over and over again to see if they "loosen up". Best Case Scenario: It works. Worst Case Scenario: I ruin an expensive piece of equipment.
Update: This might be working. To test which keys were unresponsive i typed abcdefghijklmnop.... without exerting any extra effort. The keys w and r didn't show up so i kept working them. I repeated the test and I got r to work. perhaps i am unknowingly pressing r harder, or perhaps not.

Some keys not responsive

I have been using my Xperia X1 for couple of months and since I'm a heavy user of the slide-out keyboard (for Internet, SMS, e-mails etc), I noticed that some of the keys especially on the lower side, such as the Fn (blue) C, V, N, spacebar and dot (.) keys are not as responsive as other keys. I need some extra "push" on the affected keys compared to other keys. This is irritating since the letters would be "skipped" if I type fast and I always need to backspace and correct it.
I suspect it might be due to some mechanical issues on the keys and not related to the phone's software, is there a way I can fix this? Shall I bring it to the service centre since it's still under warranty?
Thanks in advance.
im starting to experience this thing too. For some reason the spacebar button needed to be press harder. ITs quite irritating because i dont like to prees button that hard when im typing
I am also experiencing a similar issue, mainly the 'v' key that irritates me, it will either not respond or be like 'vvv' when I press it.. I presume this is a hardware issue?
im thinking about getting it back to shop for a repair. But that'll take a while or so to fix the keyboard etc.
And yes, i think it is a hardware issue.
Looks like the same problem
I can't realise that I have to press harder, but the issue with the lost or double letter seems the same it's the 'n' and 'm' in my case... very annnoyinnng
below is my post:
http://forum.xda-developers.com/showthread.php?t=495897
So, if it's hardware, means they fix it and after two month it starts again on heavy users???
i have the same problem too. my friend(use to work at SE service center ) suggest i go down and change the keyboard. as long and it's under warranty it's free.
my space button on the 'right' side needs extra effort. while on the 'left' side it's fine, but i'm use to using my right thumb to press space. and my fullstop button too.
my space is kapo!
Yes, my left space bar is less responsive as well and it can be quite irritating sometimes...
random multiple letters
Meh, I seem to be getting keyboard issues with mine too. Example:
o, p, l, a, i, f all seem to repeat 3 times, n gives an n and a space at the same time, m gives m and :, e repeats twice... Much annoyance, as I am usually meticulous with my spelling on emails and sms - none of this text speak crap. I have to re-read my messages before sending them now!
Anyone had any experience sending them off to K&N in the UK?
I'm proper miffed that Sony's "Next day replacement" thing only works if you are out of the country from which your device was purchased.
/rant!
Some of us picked this phone OVER the HD because of the keyboard. At the time I bought this phone, the THD is cheaper than the X1.
And guess what happens? The main defining feature of this phone messes up. We did not buy a cheap phone, or at least back then. It is stupid.
Having to press the space bar harder than other keys is lame. You can't type with confidence, having to correct the errors again and again. You can also choose to press extra hard on either the keyboard, which use alot of concentration, or press equally hard on all keys, which tires your hands out.
I can't even compose a email without my hands and mind hurting, or having missing keypresses. Miss those days, only 2 months back when I can type like a champ. Kudos to Vodaphone for discontinuing phone. Potential buyers should wait for TP2
Many face the same problem...
I think it's worth to complain officially and refer to this thread... I saw someone else opend another one... Anyway, with both threads there are a lot of users already. BTW, mine is getting worse, it's like a virus and infecting the other keys, slowly but steady. I go to a SE shop tomorrow...
AND YES, I ALSO PURCHASED IT MAINLY BECAUSE OF THE KEYBOARD...
is "au:" button workable??cos i press mine,it dint show anything..i remember it used to show something on the screen..and "n" annoy me the most,usually come out nnn when i press it..sad i only having it for 3 months..
okay i also got this problem... kinda funny 2 explain.. so looks i'm not the only 1.. but since obviously only we few have this problem (an here http://indrapr.blogspot.com/2009/03/annoying-sony-ericsson-xperia-x1s.html) it might really b hardware related...? anybody sent it in ?
pls XDA experts... could this b somehow software related?
dont think so coz i'm hard resetin and flashin the whole time and always have the same issue...
this problem really makes a huge part of the X1... useless..
plssss help...
superweijie said:
Potential buyers should wait for TP2
Click to expand...
Click to collapse
Yeah, sure, buying another 500 € device which is produced by HTC. HTC is not capable of producing quality. All my HTC phones (Magician, Hermes and X1 - which is produced by HTC) had heavy quality issues. It's damn chinese (no) quality control, sorry for being politically incorrect, but that's the impression I get with many products these days.
My hope was that Sony Ericsson would check the quality of HTC better than themselves but I guess I was wrong. Even though the housing is quite solid, the coat peels off by nothing more than putting it into the pocket. And now, half a year after I have bought it for 500 €, the keyboard, which has been lousy since day one, starts to get even worse, making the X1 a ripoff. I think I will send the device in, also because of the coat peeling. I can, here in germany, exchange the device three times until they have to give me my money back - I really hope this will happen.
this has just started happening to me down one side of my keyboard (the right-hand side).
does this only seem to be happening to the right-hand side of the keyboard ?
is this happening to anyone with the standard rom ?
mine is exactly the opposite. The space bar from the right hand side is too sensitive lately, when i press it is adding three or even four spaces at a time!
Sony Ericson service know this problem as well.Like they also know crack in case problem.As i explain in 'do you regret' thread they know all this problem but they dont do anything to fix.Shame on them.You have to book your phone 3 times.Afterwards they ll give you new unit.That is it.Cheers
just read your blog post, (mr creator of the thread) and it describes exactly my situation, even they sucession in which keys started having issues.
anyways, your lucky you could fix it. I couldnt even if i wanted cuz i bought it in USA from a store that sold vodafone unlocked X1s and brought it to Latin America, so im basically screwed :S
im thinkin of opene it myself and clean it or something, but if guysand SE service had to replace it, i guess that wont help much :S
I have the same problem, with button 'a'. I just need to press it harder than the other buttons. That is very very annoying, to have BK issue with device, bought because of it. And ofcourse I have the "crack" issue, and I used a glue to stop the crack from spreading out.
Such quality issues are very annoying when you buy a 500 Euro smartphone.
So I either remove the glue (I hope SE won't make a problem of that) and return it to SE for KB replacement, or clean the keyboard by myself (there is a tutorial for that, but it doesn't look very easy). But ofcourse I have to wait until the 'a' button stops working completely and than wait for SE to do something about it.
I have a question about the SE service: do you think that they will refuse to take care of the phone because I used a glue for the crack on my X1? Could that be an excuse for them to refuse my warranty?
lol...this is just ridiculous...i got the same problem, but i thought to be too stupid to hit the keys correctly. on my device the "broken" keys are m,n,dot, right space bar...
going to send it in for repair...
first had this cracked case problem and now this one...

Kaiser's keyboard, warranty repair

I know this is a common problem but im worried about how HTC will receive my phone. The keyboard is definitely not right, typing out a text message at even a semi-fast pace (someone who has used the phone for a 6 months and is used to it) causes several of the keys not to be recognised. Keys like space bar and the Fn keys are touch & go and when it comes to txting its a total nightmare having to go back and add in the correct letters.
My concern is that when you do go back and press on the key several times/quite hard it does eventually work, and at times works almost normally (but very rarely). I called HTC and they were sceptical about it, but it is a total nightmare to use with txts messages.
Has anyone ever tried to send their phone back to HTC for a warranty repaier over the keyboard?
cheers guys
I am having the same problem only I have had my device for about 2 years. It's very frustrating. I recently gave up on the hard keyboard and installed spb's keyboard.
Having done a search it seems to be quite a common problem (well theres a few posts on it anyway) but no mention of anyone trying to get it fixed under warranty.
iv sent my phone off so will have to wait & see, but has anyone tried HTC over this matter?
thanks
Sent it off to them & they blamed water damage and refused to touch it. Apparently the top water patch had been stained & there fore they wouldn't touch it. Annoying seeing as the phone is in mint condition & has always been very well looked after.
Im a damn sight less then impressed all the same, seeing as they are refusing to fix a poorly designed, ill equipped (I blame faulty materials for the contacts below the keyboard) keyboard because of minor water damage of which i have never known of.
At least arguing with them got the cost reduced from £20 -> £11. Minor victory i spose.

The biggest dissapointment in my X1

I won't complain about the cracks, or the recessed screen, or even the slow speed (especially video playback, otherwise its good enough). I mean every device has it's own pros and cons. I like my X1, but what I am most dissapoinded in it, is the keyboard. I bought this device for his qwerty keyboard, and it is not very convenient. Ok than I can get used to it, but it started to have keys which need to be pressed really hard to get the letter from it. And that is really annoying and make my KB much slower for writing.
So how do you find your X1 KB? Do you have the already standard KB problem - some buttons needs to be pressed hard, other just get the double letter?
Do you find the TP1 and TP2 keyboards more convenient? Anyone testing omnia pro (the sliding version)?
In the end I'll either clean the KB by myself, or take it to SE for warrany (once the buttons stop working at all). But you know I had a custom SPL, so I need to revert this too. And I've spent more than $800 for this device.
No issue for me with my X1: no cracks: no double letters, no need to press hard on keyboard
The only issue: when I press on one key of the keyboard, it take a little time for the letter to appears on the screen... (sometime, the last letter of a word become the first letter of the next word...)
One of the things that steered me toward the X1 was the hardware keyboard, but I hardly ever use at all. It's like brand new.
I'm glad I don't rely on it judging by some of the posts on here with all the drama it can cause.
Installing the xt9 software and using sktool to make it the default after a reboot etc more or less made my hardware keyboard redundant. Occasionally I'll use it, but not often.
It is perfect for me. Works flawlessly, never had any issues with it, very convenient and comfortable.
I had the same problem.
some keys needed to be pressed real hard, while others place 2 letters.
So i went back to the store.
First time they cleaned the inside.
still...
Second they replaced the KB and the cabel that connects it to the processor.
still..
third time they send it to Sony ericsson, where multiple parts we're replaced.
still..
at that moment i got took a insurance at the store, this was possible because it was testes bij SE.
and with this insurance, i got a new one from the store^^
so my problem is solved.. for now..
Same here...no probs at all...very smooth.
gargoyle_g45 said:
I had the same problem.
some keys needed to be pressed real hard, while others place 2 letters.
So i went back to the store.
First time they cleaned the inside.
still...
Second they replaced the KB and the cabel that connects it to the processor.
still..
third time they send it to Sony ericsson, where multiple parts we're replaced.
still..
at that moment i got took a insurance at the store, this was possible because it was testes bij SE.
and with this insurance, i got a new one from the store^^
so my problem is solved.. for now..
Click to expand...
Click to collapse
Man, I really hope my X1 won't be so tough to fix. It was working flawlessly for the first 6-7 months, but then I start having th KB issues.
no problem for me
but guess if one use it around dust and high humidity dust could
turn into dirt layers which could cause what you seem to exp
sometimes the fn button/the blue one doesnt work but the keyboard on the x2 actually looks proper but yea the keyboard isnt great is it
biggest dissapointment would be... the recessed screen.
besides that, it's a considerable phone for all day use.
i have had the keyboard problem on 2 of the 3 x1s i have had. hoping when mine comes back from repair it is sorted. although the keyboard is very annoying and slows writing down alot, its the cracks that really rune the x1 as a phone (in the sense that even if u get it fix its very likely to crack again. every times this happens u have to send the handset back to repair which take 2+ weeks).
odd I only had 1
Rudegar said:
odd I only had 1
Click to expand...
Click to collapse
2 replacements from because of cracking
9+ months with the same device . No problemos (hardware lol).
I also had the kb problems... at first it is only the space bar... since the space bar is long.. i cannot trigger the space bar efficiently using my right hand.. sometimes it double taps and sometimes it doesn't tap... so i switch to pressing the spacebar with left hand...
then the "." key.. most often times it double presses... then i lost my phone...
(guess what) i still bought an x1... as of 1 week. the kb still doesn't show up..
My friend Ada got this phone and she told me that sometimes when she wanted to use KB, the screen just stopped and she had to wait for some time until the screen made the reaction...
when i first got my phone and started to use it, i was really dissappointed with just about everything... but in the end, it turned out to be a pretty good phone.
i was looking to get the tp2 for its bigger screen but i dont think i would like it without the scroll pad. plus i didnt want to buy another phone with just a bigger screen and same specs.
in the end... no need to upgrade when the x1a that i have is doing everything that i need it to do.
i have the exact same problem...
my only 3 keys that seem to get...stuck all the time are the I O P
sometimes even the backspace, it does get annoying, and plus if i get it to go at one hit..it would double the letters...
i guess its time to change to the x2
where do you get it repaired btw? its just that i bought my phone in indonesia unlocked, it has its warranty and everything, but i'm in canada now...do you think a carrier would want to take in that warranty?
I had the kb problems after 6 months of use as well, double/triple letters and keys were needed to be pressed harder to register. Had no warranty to get it fixed so I worked around it by installing the XT9 software.
Learned to type with the tips of my thumbs rather than at the base so the keys registered and the double keys issue was taken away because of the predictive txt. So I'm happy with my X1 despite it's kb problems hehe

Mega touch screen problems on x1

Hi Guys
I've been having some serious problems with the screen on my X1, most of the time now the screen doesn't respond to me tapping it, alignment is a waste of time.I'm wondering is there something I can do to fix it or will it simply be a matter of returning it. I'm in my last few months of a 18month contract and based on my recent experiences I doubt I will be getting another x1 (or even x2)
Thanks
Simon.
Exactly whats happened to mine! Its my 3rd X1 now and O2 cant (wont) fix it. Its a terrible phone. I cant use it now and you know what, I dont care, I would rather have a Nokia 6310.
Ive had every problem going and Im careful with my phones. First one the screen died when opening, second one no one can hear me and now this. I have also had the usual cracks issue on all 3 phones. Even when the phone works the reception terrible and it hangs all the time. Never a sony Xanything again.
Alignment problems and touch screen problem
I just updated my X1 last week ( 02/17/2010, my phone it's 1 year old with no problem at all, before this ) and everything was OK. Then on sunday the screen wasn't aligned, and I started to aligned almost every hour. Then I realized that after sliding the keyboard, the touch screen was death (not black, but doesn't work the touch function) for about 40 seconds, and after that it works again ( opened and Landscape). I also need to align the screen very often.
Before this happend, I never aligned the screen, only when I updated the X1. Also, on last friday ( before the screen problem ) I installed the Youtube aplication for the X1, and gave me problems because it doesn't have a Landscape screen, and the X1 crashed when I slide it, then I had to reboot it.
After this problem I started to have problems with my X1 ( alignments and death touch screen with keyboard opened )
Does some body have an idea to solve the problem?
Im sure this has to do with software or advanced settings like HKEY config.
Thanks in advance.
i have the same problem
but now, the problem is horrible
the alignement doesn t accept
when i touch the down list (call, contact etc...) the xperia open the Start bar
arggg
Noelch said:
i have the same problem
but now, the problem is horrible
the alignement doesn t accept
when i touch the down list (call, contact etc...) the xperia open the Start bar
arggg
Click to expand...
Click to collapse
me 2
and it returns to normal after a while
what could cause this problem
i flashed many roms, with same result
It's not something either of you installed, but your hardware - either your digitizers are on the way out or your flex.
its hardware
yes, i can say its hardware. I have repaired many of them now.
Most of the time when its black/no touch screen response its the flex cable.
somehow the cable damages very easy when opening/closing it.
its hardware
yes, i can say its hardware. I have repaired many of them now.
Most of the time when its black/no touch screen response its the flex cable.
somehow the cable damages very easy when opening/closing it.
Have try this?
1. Use a registry editor
2. Navigate to or search for:
HKLM/Drivers/TouchPanel/PressureThreshold
and
HKLM/Software/OEM/TFLOSettings/FingerPressure
(eg search on "pressure" and you'll find both)
3. Edit the values to any VERY VERY high value such as 999999999 (nine 9s)
*** CAUTION: do NOT change either of these fields to anything less than about 2000
because if you go low enough you will make your touchscreen unresponsive,
at which point it's tricky to change it back (learned the hard way)
Do I welcome aboard?
I have the same problem now and before I read this thread, I formatted my X1 cos I thought that problem was caused by software. Now I am sure it's about hardware. Have to open it soon
are you sure it's an hardware issue?
for me it started today after hard reset...too bad!
Well screen problems in Xperia are mostly caused due to the loose flex cable. Mine had the same problem. At times the screen would work and sometime the screen would not appear. But if you want to open your X1 and have a go at it yourself then do so.
I managed to fix my flex cable without causing any damage *phew*
If you have nothing to loose then give it a try and see if you get lucky.

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